Lesson Objectives eet 4 In this lesson, you will learn to: Compare the forms of communication, including passive, aggressive, or assertive communication Develop the communication skills you need to build healthy relationships with family, friends, peers, and others Demonstrate communication skills that show respect for self, family, friends, and others ap Home Ee) resources CEP sack ‘next (mSEliminating Communication Barriers eee Gender Stereotyping e Gender stereotyping is a type of prejudice that involves having an exaggerated or oversimplified belief about people of a certain gender. e Assuming that all males like sports and that all females enjoy cooking are examples of gender stereotyping. MP riome GS) resources CQ) sackEliminating Communication Barriers eee Prejudice e Prejudice prevents a person from having an open mind and listening to new information. ¢ To avoid developing prejudices, you can demonstrate tolerance. e Being tolerant helps you understand the differences among people and recognize the value of diversity. ap Home Ee) resources CEP sack ‘next (mSEliminating Communication Barriers eee Obstacles to Clear Communication Image and identity issues Unrealistic expectations Lack of trust Prejudice Gender stereotyping ap Home Ee) resources CEP sack ‘next (mSa! Quick Review - Answer ee A » 3. Sleeping Forms of communication do not include sleeping. Click Next to attempt another question. ap Home Ee) resources CEP sack ‘next (mS~ a aed Quick Review eee Choose the appropriate option. 1. Speaking Q » Which one of the following is not included in forms of communication? 3. Sleeping 2. Body language 4. Listening ap Home Ee) resources CEP sack ‘next (mSEliminating Communication Barriers eee Image and Identity Issues e Many teens spend at least part of their teen years searching for an identity. e If someone is unsure of his or her values, the uncertainty can complicate the communication process. ap Home Ee) resources CEP sack ‘next (mSa! Quick Review - Answer ee A » 2. Prejudice Prejudice is an unfair opinion or judgment of a particular group of people. Click Next to attempt another question. ap Home Ee) resources CEP sack ‘next (mSa! Quick Review - Answer ee You have answered the question incorrectly. Go back to try again, or click Next to view the correct answer. MP riome GS) resources CQ) sackEliminating Communication Barriers eee Prejudice e Prejudice prevents a person from having an open mind and listen = to new information. To av © Prejudice is dices, you can demonstrate toleré an unfair opinion or judgment of a particular group of people. Being peopl nderstand the differences among alue of diversity. ap Home Ee) resources CEP sack ‘next (mSEffective Communication eee 4 Speaking Skills e You demonstrate good speaking skills when you clearly say what you mean. Changes in the tone, pitch, or loudness of your voice can affect communication. Using “I” messages can help you communicate your feelings positively, without blame or name-calling. ap Home Ee) resources CEP sack ‘next (mSa! Quick Review - Answer ee A. Correct! Prejudice is an unfair opinion or judgment of a particular group of people. Click Next to attempt another question. ap Home Ee) resources CEP sack ‘next (mSQuick Review eee Choose the appropriate option. . Tolerance » Which one of the following includes communication skills . Constructive that demonstrate consideration criticism and respect for self, family, and others? . Nonverbal communication . All of the above Resources (@P Back ‘Next (mSa! Quick Review - Answer ee A » 2. Staring Active listening does not include staring. Click Next to attempt another question. ap Home Ee) resources CEP sack ‘next (mSEliminating Communication Barriers eet 4 Lack of Trust * Good communication is built on trust between two people. If you believe that you can’t count on a person to tell you the truth or to keep a confidence, communication is very difficult. ap Home Ee) resources CEP sack ‘next (mSQuick Review - Answer eee A. Correct! Communication skills that demonstrate consideration and respect for self, family, and others include tolerance, constructive criticism, and nonverbal communication. Click Next to attempt another question. ap Home Ee) resources CEP sack ‘next (mSa! Quick Review - Answer ee A. Correct! Forms of communication do not include sleeping. Click Next to attempt another question. ap Home Ee) resources CEP sack ‘next (mSEffective Communication eet 4 Tips for Active Listening Make direct eye : Use body language contact. and signals, which show you are listening. Don’t interrupt the Put away prejudices, speaker. images, or assumptions. ap tiome Ge) resources CEP sack next (ywa! Quick Review - Answer ee You have answered the question incorrectly. Go back to try again, or click Next to view the correct answer. MP riome GS) resources CQ) sacka! Quick Review - Answer ee A. Correct! Active listening does not include staring. Click Next to attempt another question. MY riome GS) resources CQ) Back “Nea! Quick Review - Answer ee You have answered the question incorrectly. Go back to try again, or click Next to view the correct answer. MP riome GS) resources CQ) sackrTM oda) (What not to say) “You idiot! You took my favorite jacket and got paint all over it! You ruined it, and you'll have to pay for it” “Why are you always late? It's really annoying” “Why do you always have to get what you want? You never do what | suggest” (What to say) “Vm upset that my favorite jacket was borrowed ‘without my knowledge” “I worry about you wien you don’t show up” “ll agree to have Mexican food today if can pick the restaurant the next time we go out” ap Home Ee) resources CEP sack ‘next (mSeee End of Lesson 2 Toon > Loon Sos Click Home to view the Main menu. Secs Fia! Quick Review - Answer ee You have answered the question incorrectly. Go back to try again, or click Next to view the correct answer. MP riome GS) resources CQ) sackeee RoeTaiea lth c-m\tel ee Le Constructive Criticism e Constructive criticism is intended to bring about positive changes. You ma © Constructive \erson feedback in a more positive Criticism means er and your relationship. nonhostile It is ve comments that ur discussion by using an “I” messac point out problems eel. and encourage Point Ot improvement. ing or has done, and suggest a better ap Home Ee) resources CEP sack ‘next (mSEffective Communication eet 4 Listening Skills * You can make use of active listening to improve your communication skills. Active listening involves giving your full attention to whatever the speaker is saying without interrupting or making judgments. ft on ets 0 ores >Effective Communication eee Communication Styles e Passive communicators do not stand up for themselves or defend their attitudes or beliefs. e Aggressive communicators often try to get their way through bullying and intimidation. e Assertive communicators defend their attitudes and beliefs, but they also respect the rights of others. ap Home Ee) resources CEP sack ‘next (mSeee People use many different ways to communicate their feelings. Writing a note Facial expressions aptiome Ee) resources @Eliminating Communication Barriers eet 4 Unrealistic Expectations e Avoid imposing unrealistic expectations on your listener. e This may cause the individual to become frustrated or defensive. O= O--=|@=|=6)eee Quick Review Choose the appropriate option. 1. Gender stereotype Q . is an unfair opinion or judgment of a particular Sec group of people. 3. Lack of trust 4. Image issue ap Home Ee) resources CEP sack ‘next (mSRoeTaiea lth c-m\tel ee Le eee 4 Constructive Criticism e Constructive criticism is intended to bring about positive changes. You may find that giving the person feedback in a more positive manner helps him or her and your relationship. It is very important to begin your discussion by using an “I” message to explain how you feel. Point out what the person is doing or has done, and suggest a better way to do it. ap Home Ee) resources CEP sack ‘next (mSrsd Quick Review - Answer ee A » 4. All of the above Communication skills that demonstrate consideration and respect for self, family, and others include tolerance, constructive criticism, and nonverbal communication. Click Next to attempt another question. ap Home Ee) resources CEP sack ‘next (mSEffective Communication eee 4 Techniques for Active Listening ¢ Reflective listening: Rephrase or summarize what the other person has said. Clarifying: Ask questions to help understand more fully what is being said. Encouraging: Encourage the speaker to signal that you are interested and involved. Empathizing: Imagine and understand how someone else feels. ap Home Ee) resources CEP sack ‘next (mSEliminating Communication Barriers eee Prejudice e Prejudice prevents a person from having an open mind and listening to new information. © To avoid developing prejudices, you can demonstrate tolerance. © Tolerance is the * Being tolera ability to accept others’ #Ces among people and recog. differences and allow them to be who they are without your expressing disapproval. ap Home Ee) resources CEP sack ‘next (mS erecteee Choose the appropriate option. Q » Which one of the following is not an example of active listening? cos Quick Review 1. Reflective listening 2. Staring 3. Encouraging 4. Empathizing > ee 0 ores >Acknowledgements and Compliments eee 4 Expressing Yourself « Expressing and receiving respect, admiration, and appreciation with grace and sincerity can help you build and maintain healthy relationships. It shows that you do not take the relationship for granted, and it demonstrates good sportsmanship and good character. ap tiome Ge) resources CEP sack next (ywEffective Communication eee 4 Nonverbal Communication e You use body language when you nod or shake your head to show that you agree or disagree with something that is said. When you hold yourself in a tense posture, you silently communicate that you're feeling nervous or worried. Nonverbal communication can be subtle, taking place at an unconscious level. If your words and your body language seem to contradict each other, the person you are speaking to may be confused or unsure of what to believe. ap Home Ee) resources CEP sack ‘next (mSrTM oda) eee 4 Nonverbal Communication e You use body language when you nod or shake your head to show that you agre> or 7 a that is said. Body language is When you hold yourst nonverbal communicate that you’. Communication through gestures, Nonverbal communicat facial expressions, unconscious level. behaviors, and posture. If your words and your each other, the person you are speaking to may be confused or unsure of what to believe. ap Home Ee) resources CEP sack ‘next (mS erectrTM oda) eet 4 Listening Skills * You can make use of active listening to improve you~ cor Active Active _ listening is paying giving; Close attention to to whai what someone is saying saying and interrup Communicating. ft on ets 0 ores >rTM oda) eee 4 Speaking Skills e Yor: i ~>neaking sk © An “I” message is a statement in which a person describes how he or she feels by using the pronoun “I.” Using “I” messages can help you communicate your feelings positively, without blame or name-calling. ap Home Ee) resources CEP sack ‘next (mSEffective Communication eee Basic Communication Skills Being an effective communicator means that you correctly interpret the messages you receive and respond appropriately. Three basic skills are needed for effective communication: Speaking Listening Body language ap Home Ee) resources CEP sack ‘next (mS