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Samsung Un40nu710df
Samsung Un40nu710df
Project : UNU7100X
Chassis : UWX80
Model : UN40NU710DF
UN43NU710DF
UN50NU710DF
UN55NU710DF
UN58NU710DF
UN65NU710DF
UN75NU710DF
SERVICE Manual
UHD TV Contents
1. Precautions
2. Product specifications
4. Troubleshooting
5. Wiring Diagram
UN**NU710DF
Contents
1. Precautions........................................................................................................................ 1-1
1-1. Safety Precautions ........................................................................................................................1-1
1-1-1. Warnings..............................................................................................................................1-1
1-1-2. Servicing the LED TV.........................................................................................................1-1
1-1-3. Fire and Shock Hazard.......................................................................................................1-1
1-1-4. Product Safety Notices.................................................................................................... 1-2
1-2. Servicing Precautions.................................................................................................................. 1-3
1-2-1. General Servicing Precautions....................................................................................... 1-3
1-3. Static Electricity Precautions..................................................................................................... 1-4
1-4. Installation Precautions.............................................................................................................. 1-5
4. Troubleshooting............................................................................................................... 4-1
4-1. Power.............................................................................................................................................. 4-1
4-1-1. Function Control Operation Test.................................................................................... 4-1
4-1-2. TV POWER STANDBY TEST.............................................................................................4-2
4-1-3. TV POWER ON SEQUENCE TEST...................................................................................4-4
4-1-4. SMPS/PANEL BACKLIGHT TEST (Parallel Wired SMPS Panel Connections)..........4-6
4-2. Video..............................................................................................................................................4-8
4-2-1. Customer Picture Test......................................................................................................4-8
4-2-2. Check Test Patterns.........................................................................................................4-9
4-2-3. MAIN/T-CON BOARD.....................................................................................................4-10
4-3. Audio............................................................................................................................................ 4-13
4-4. Network....................................................................................................................................... 4-14
4-5. Smart Hub................................................................................................................................... 4-15
4-6. Factory Mode.............................................................................................................................. 4-17
4-7. Factory Mode Adjustments.......................................................................................................4-23
4-7-1. Entering Factory Mode...................................................................................................4-23
4-7-2. Detail Factory Option.....................................................................................................4-24
4-7-3. Factory Data....................................................................................................................4-33
4-8. Replacing Main Board...............................................................................................................4-46
4-9. White Balance............................................................................................................................ 4-48
4-9-1. Calibration...................................................................................................................... 4-48
4-9-2. Service Adjustment...................................................................................................... 4-48
4-9-3. Adjustment.................................................................................................................... 4-50
4-10. LED Indicator Test.................................................................................................................... 4-51
4-10-1. Diagnostic Methods - Flashing Symptom Codes.................................................... 4-51
4-11. Updating the TV’s Software....................................................................................................4-52
4-11-1. By USB.............................................................................................................................4-52
4-11-2. By Online........................................................................................................................4-52
4-11-3. Stanby mode upgrade(Off/On)...................................................................................4-52
1. Precautions
1-1. Safety Precautions
Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as
electrical shock.
1-1-1. Warnings
(READING SHOULD)
NOT BE ABOVE 0.5mA LEAKAGE
DEVICE
CURRENT
UNDER
TESTER
TEST
TEST ALL EXPOSED
METAL SURFACES
2-WIRE CORD
4. With the unit completely reassembled, plug the AC line cord directly into a 120V AC outlet. With the unit’s AC switch
first in the ON position and then OFF, measure the current between a known earth ground (metal water pipe, conduit,
etc.) and all exposed metal parts, including: metal cabinets, screwheads and control shafts.
The current measured should not exceed 0.5 milliamp.
Reverse the power-plug prongs in the AC outlet and repeat the test.
1-1
1. Precautions
1-2
1. Precautions
Before servicing units covered by this service manual, read and follow the Safety Precautions section of
this manual.
CAUTION
If unforeseen circumstances create conflict between the following servicing precautions and any of the
safety precautions, always follow the safety precautions.
NOTE
1-3
1. Precautions
Be sure no power is applied to the chassis or circuit and observe all other safety precautions.
CAUTION
8. Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or
lifting your foot from a carpeted floor can generate enough static electricity to damage an ESD.
1-4
1. Precautions
• Risk of explosion if battery is replaced by an incorrect type dispose of used batteries according
to the instructions.
• Do not dispose of batteries in a fire.
• Do not short circuit, disassemble or overheat the batteries.
CAUTION • Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent
type.
• Do not be exposed to excessive heat such as sunshine, fire or the like.
1-5
2. Product specifications
2. Product Specifications
2-1. Product information
Model UN**NU710DF
Front View H
Detail View
Dimensions Body 48.8 x 28.1 x 2.3 inches (1238.6 x 714.2 x 59.2 mm)
55"
(W x H x D) With Stand 48.8 x 31.2 x 10.3 inches (1238.6 x 792.8 x 261.3 mm)
2-1
2. Product specifications
Model UN**NU710DF
2-2
2. Product specifications
Item UN40NU710DFXZA
2-3
2. Product specifications
Item UN40NU710DFXZA
2-4
2. Product specifications
Item UN40NU710DFXZA
2-5
2. Product specifications
Item UN43NU710DFXZA
2-6
2. Product specifications
Item UN43NU710DFXZA
2-7
2. Product specifications
Item UN43NU710DFXZA
2-8
2. Product specifications
Item UN50NU710DFXZA
2-9
2. Product specifications
Item UN50NU710DFXZA
2-10
2. Product specifications
Item UN50NU710DFXZA
2-11
2. Product specifications
Item UN55NU710DFXZA
2-12
2. Product specifications
Item UN55NU710DFXZA
2-13
2. Product specifications
Item UN55NU710DFXZA
2-14
2. Product specifications
Item UN58NU710DFXZA
2-15
2. Product specifications
Item UN58NU710DFXZA
2-16
2. Product specifications
Item UN58NU710DFXZA
2-17
2. Product specifications
Item UN65NU710DFXZA
2-18
2. Product specifications
Item UN65NU710DFXZA
2-19
2. Product specifications
Item UN65NU710DFXZA
2-20
2. Product specifications
Item UN75NU710DFXZA
2-21
2. Product specifications
Item UN75NU710DFXZA
2-22
2. Product specifications
Item UN75NU710DFXZA
2-23
2. Product specifications
2-3. Accessories
NOTE
• The items’ colors and shapes may vary depending on the model.
• Cables not included in the package contents can be purchased separately.
• The part code for some accessories may differ depending on your region.
• The provided accessories may vary depending on the model.
BN68-08977A
• Batteries (AAA x 2) 4301-000103 • User Manual
BN68-08977E
2-24
2. Product specifications
Universal Guide
Don't waste time worrying about what to watch next. Universal Guide not only shows you popular shows and content,
it recommends content specifically to your viewing preference by analyzing your viewing pattern over the past few
months.
2-25
2. Product specifications
Mobile Set-up
Step 1
Download SmartThings App to set up Smart TV.
Step 2
If your mobile is connected to Wi-Fi, the network
information will be shared with your TV.
2-26
2. Product specifications
Step 3
If your mobile is linked to a Samsung Account, the
account information will automatically be shared with
your TV.**
Step 4
Select the apps you want to enjoy and add them to the
Smart Hub. That's it! Now, just kick back and enjoy your
Smart TV!***
2-27
2. Product specifications
TV Plus
Get access to a wide range of 4K UHD and HDR content. TV Plus offers latest content and movies in amazing resolution
so you enjoy a cinematic experience at the comfort of your own home.
2-28
2. Product specifications
English - 10 2-29
3. Disassembly and Reassemble
Open Jigs
Please Use Lower Open Jig, for opening of Screwless rear cover.
3-1. Disassembly
Description & Screws Picture Description
Screws
6003-001334
SCREW-TAPTYPE : M4 x L14, ZPC(BLK)
• SET + STAND
3-1
3. Disassembly and Reassemble
1. Ready to insert open jig 2. Insert open jig till red line.
adjust jig edge to hole.
5. Insert hand and retain gap. 6. Take out jig and insert in
side gap.
3-2
3. Disassembly and Reassemble
R : 5 point Locking
L : 5 point Locking
Bottom : 6 point Locking
• 43"
Top Corner : 2 point (Snap Hook)
R : 5 point Locking
L : 5 point Locking
• 50"
Top Corner : 2 point (Snap Hook)
3-3
3. Disassembly and Reassemble
• 55"
Top Corner : 2 point (Snap Hook)
R : 6 point Locking
L : 6 point Locking
Side AV : 1 Point Locking
• 58"
Top Corner : 2 point (Snap Hook)
R : 6 point Locking
L : 6 point Locking
• 65"
Top Corner : 2 point (Snap Hook)
3-4
3. Disassembly and Reassemble
• 75"
Top Corner : 2 point (Snap Hook)
R : 8 point Locking
L : 8 point Locking
Side AV : 1 Point Locking
3-3 Lift top side then pull back to remove the back
cover.
NOTE
3-5
3. Disassembly and Reassemble
ȿ'&9ROWDJH6WDELOL]HG6XSSO\7239,(:
capacitors for your safety.
• Check discharge point(1st, 2nd block) and
then, discharge with discharge-Jig.
A/S-DISCHARGE-JIG
BN81-16292A
Measurement point
3-6
3. Disassembly and Reassemble
63(&,),&$7,21
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&'غ9ROWDJH6WDELOL]HG6XSSO\7239,(:
• Before remove SMPS, Must discharge
capacitors for your safety.
• Check discharge point(1st, 2nd block) and
then, discharge with discharge-Jig.
A/S-DISCHARGE-JIG
BN81-16292A
Measurement point
3-7
3. Disassembly and Reassemble
A/S-DISCHARGE-JIG
BN81-16292A
Measurement point
3-8
3. Disassembly and Reassemble
A/S-DISCHARGE-JIG
BN81-16292A
Measurement point
3-9
3. Disassembly and Reassemble
CAUTION
Before SMPS
disconnect, Use
discharge Jig on
this point for SMPS
discharge.
B
B
A A
<You can see silk for touch>
Point A : Can touch (2nd 5. Use Open Tool in notch to help release & smoothly
GND & NO materials) slide SMPS Board to the Right. (While pushing BLU
Tab & Releasing Lock Tab)
3-10
3. Disassembly and Reassemble
FFC Cables
Locking
3-11
3. Disassembly and Reassemble
(MAIN - Function)
Assy IR/JOG
<Hole 4 Points>
3-12
3. Disassembly and Reassemble
NOTE
3-13
4. Troubleshooting
4. Troubleshooting
4-1. Power
4-1-1. Function Control Operation Test
1. TV in Standby
2. Check LED Status.
3. If LED is OFF
99 LED 1.7Vdc (pin 8) and VCC for 3.3Vdc (pin 3)
• If missing suspect Function Assy/Cable/Main board.
4. If LED is ON
99 Switch Operation activates on screen display.
• If missing:
99 Key_Input 1 Pin 6 change to 0V with a command.
• If wrong voltage or no change:
99 Switch for stuck or miss-operation.
5. Check IR operation with Standard Remote command changes.
(3.3V to 2.5V effective DC)
6. SDA, SCL for effective 3.3Vdc (after power on)
-- If missing suspect Function Assy/Cable Assy./Main Assy.
4-1
4. Troubleshooting
CNM801
Main Connector (POWER)
CNL801
LED Connector
FUSE
<SMPS>
• 75 inches
CNT801
T-CON Connector
CNM802
Main Connector (POWER)
CNL801
LED Connector
FUSE
<SMPS>
4-2
4. Troubleshooting
1. TV in Standby
99 Standby LED Indicator
2. If Not Lit:
99 AC 120Vac Line
3. If missing:
99 120Vac Source/Power Cord
4. If OK:
99 Resistance on SMPS FUSE after first removing AC power cord.
5. If fuss are open : replace SMPS
6. If fus are OK:
99 Standby: A13V (Always On) to Main Board.
7. If any missing remove the SMPS connector to the Main Board.
99 Standby A13V again.
• If OK replace the Main Board.
• If still missing replace SMPS.
4-3
4. Troubleshooting
CNM801
Main Connector (POWER)
<SMPS>
• 75 inches
CNT801
T-CON Connector
CNM802
Main Connector (POWER)
FUSE
<SMPS>
4-4
4. Troubleshooting
1. Power TV On
99 POWER ON/OFF .2Vdc (when off) changes to 3.3Vdc (on)
NOTE
• There is an approx 20 second delay from PS-ON to off condition when the TV is powered off, and approx a 2
minute delay when the TV is first plugged into AC Power.
2. If voltage error or no change:
99 Jog Function Control Test
3. If OK replace Main Board
99 All A13V supplies for approx. 12.7VDC (see SMPS label)
4. If any wrong voltages, remove SMPS connector to Main Board
99 All A13V again for 12.7VDC (see SMPS STBY/ON label)
5. If OK replace Main Board
6. If still wrong voltage replace SMPS
99 OD_ ON/OFF (Over Voltage Detect) 3.3Vdc : Operating Normal
7. If 0V or changing, an SMPS or Panel error exists. Perform Backlight Test.
99 BLU_PWM Backlight On/Off & Dim Control: 1Vdc – 3.3 Vdc depending on backlight dimming level for video.
• If missing or error : Replace Main Board.
4-5
4. Troubleshooting
CNL801
LED Connector
<SMPS>
• 75 inches
CNL801
LED Connector
FUSE
<SMPS>
4-6
4. Troubleshooting
1. Activate Backlights Test : Disconnect Lead Cable from Main to Power Supply.
99 TV Screen for active backlight LEDs.
2. If No BACKLIGHTS
99 Minus (Control) pins & Plus (Supply) pins voltages on the Panel Connector. (with fine test probe on left side of
connector only for safety)
• If no pin voltages replace SMPS.
3. If BACKLIGHTS ON BUT PANEL SECTION(S) OFF
99 The Supply Drive (+) pins and (-) pins. All should measure same.
• If a Minus (-) pin measures low (near 0 volts), a string(s) of LEDs are likely open.
• Replace Panel.
• If a (+) pin measures low voltage and it’s minus pin is low but not 0V.
• Check for Defective SMPS
4-7
4. Troubleshooting
4-2. Video
4-2-1. Customer Picture Test
MAIN/TCON BOARD
Picture Test
Picture Test
• Check Signal Source
and other inputs
If the Self Diagnosis Picture Test is OK, your TV may not have a problem.
Please follow steps
Picture Test
• Replace Main/T-CON
Board
Fail Pass Pass Test 1 Test 2 Test 3
Fail Pass -
Picture Test
• Replace Main/T-CON
Board
Fail Fail Pass Test 1 Test 2 Test 3
4-8
4. Troubleshooting
Main Board
4-9
4. Troubleshooting
Main Section
Video Operation
Generated on Main Section.
• If OK:
99 Source & Input Cables
99 Other inputs
• If Noisy:
99 Pre FRC Section Test Patterns
Video Operation
Generated at Pre FRC Section.
• If OK:
99 Replace Main/T-Con Board
• If Noisy:
99 Post FRC Section
4-10
4. Troubleshooting
Video Operation
Generated at Post FRC Section.
• If OK:
99 Replace Main/T-Con Board
• If Noisy:
99 Mute £ 3 £ 6 £ 9 £ Mute
T-CON Section
Video Operation
Generated at T-CON Section.
1. If OK:
99 Replace Main/T-CON Board.
2. If Noisy:
99 Main/T-CON Board
99 Panel
4-11
4. Troubleshooting
PANEL
• Check Panel
1. If Noisy Video:
99 Soc T-CON Pattern in Factory Mode
• Use type of Noise observed (Bars, single lines, video distortion, etc to help.)
• If noise is only on one half of screen check / swap panel cables.
• Verify Defective Panel Cables, TV Main/T-CON Board or Panel.
4-12
4. Troubleshooting
4-3. Audio
• Source (One Connect Mini) £ Main Board £ Speakers
• If Sound Test OK :
99 Audio Source & External Cables
99 With external Audio Generator (device or App)
99 Other Inputs
99 One Connect Mini
Main Board
• No HDMI Audio
99 Source / HDMI Cable & One Connect Mini Connectors
• Swap with other HDMI Inputs / Sources.
• Perform EDID Write in Factory Mode (Can restore missing HDMI Audio).
99 Bulletins and Latest firmware on TV.
• If not restored replace One Connect
• Check Audio Format PCM / Dolby based on external Receiver
• ARC Issues
99 HDMI Cable is input to the ARC Designated HDMI port.
99 ARC (HDMI Control) is enabled on the external Receiver.
4-13
4. Troubleshooting
4-4. Network
• Instruct the customer the TV has proper connection to the router and is likely OK.
99 Check other devices using network are OK. If they test OK this does not mean the TV should be working.
• Try another source (Hotspot) to test/show TV Network operation.
4-14
4. Troubleshooting
• Network Test/Gateway Test £ DNS Test < ISP Blocking £ Samsung Server Test £ Samsung Apps Test
Network / Gateway
• If it Fails:
99 TV to Router Connection Test in "Network Trouble shooting"
DNS Test
• If it Fails:
99 DNS setting in "Network Settings"
• If DNS is set manually:
99 Settings are correct (may be set to 8.8.8.8 to prevent Netflix issues)
• If it still fails:
99 DNS Test with setting to Auto Mode
• If it fails both Manual & Auto problem is ISP or Router.
ISP Blocking
• If it Fails:
99 Internet Service Provider is Active.
99 With DNS setting at 8888.
99 With Hot Spot.
Samsung Apps
• If it Fails:
99 Reset Smart Hub.
99 Samsung Apps load correctly.
99 Perform "Apps Reset" in Factory Mode.
99 Go to Smart Hub and complete Terms of Agreement and set up information.
99 Samsung Apps load correctly.
99 Before selecting an App, allow Apps to load or failure wilre-occur.
4-15
4. Troubleshooting
• If Certificate and ESN exists, "CO", "NfO", change the DNS to 8.8.8.8
• If Certificate is missing, "C/" replace the TV’s Main Board.
• If ESN number is missing: NF/ do not replace the Main Board.
-- Reset TV Clock and check for correct Time & Date. Netflix relies on correct settings.
-- Reset Smart Hub. / Reset Apps In Factory Mode.
4-16
4. Troubleshooting
Factory Remote
1. Power TV ON.
2. Select TV Source.
3. Info → Factory.
4. Use MENU for return.
AA81-00243A
Samsung IR Remote
1. TV Power Standby.
2. Press as follows.
• Remote Button NTSC MUTE 1 8 2 POWER
Important Items
• Option (must set Option Bytes when replacing Main Board.)
• Option → Factory Reset (returns TV to out of box condition. Does not reset Apps.)
-- Factory Reset : Select Factory Reset
4-17
4. Troubleshooting
4-18
4. Troubleshooting
Slide Details
• Sample Model : UN55NU710DFXZA
99 Testing Items
FRC-[KANT-M2 xxx][120Hz][HW:0x0F]
DIMMING-[EDGE-xx1][03]
TCON Version:[Kant-M2] FW[xxxx] DATA[xxxx]
TCON Version:[KANT-N2] FW[xxxx] DATA[xxxx]
Model : UN55NU710DF
Wired MAC SUCCESS 99 Wired MAC Success
Wireless MAC SUCCESS 99 Wireless MAC Success
WIFI Version : x.x.xx.xxx.xxx.xxxxxx
4-19
4. Troubleshooting
Main Board
1. Verify "Scaler Pattern" and "US Post Pattern". Scaler Pattern OFF
4-20
4. Troubleshooting
4-21
4. Troubleshooting
Option EDID
Control Sub Option
Debug Hotel Option
SVC Shop Option
ADC/WB Asia Option
Advanced Sound
EDID ON/OFF ON
4-22
4. Troubleshooting
INFO FACTORY
4-23
4. Troubleshooting
NOTE
If you replace the main board with new one, please change the factory option as well.
The options you must change are "Type".
UN40NU710DFXZA
• PANEL / SMPS / MAIN Information
Multi
PANEL SMPS MAIN
BOM
• Factory Option
4-24
4. Troubleshooting
UN43NU710DFXZA
• PANEL / SMPS / MAIN Information
Multi
PANEL SMPS MAIN
BOM
• Factory Option
4-25
4. Troubleshooting
UN50NU710DFXZA
• PANEL / SMPS / MAIN Information
Multi
PANEL SMPS MAIN
BOM
4-26
4. Troubleshooting
• Factory Option
4-27
4. Troubleshooting
UN55NU710DFXZA
• PANEL / SMPS / MAIN Information
Multi
PANEL SMPS MAIN
BOM
4-28
4. Troubleshooting
• Factory Option
4-29
4. Troubleshooting
UN58NU710DFXZA
• PANEL / SMPS / MAIN Information
Multi
PANEL SMPS MAIN
BOM
• Factory Option
4-30
4. Troubleshooting
UN65NU710DFXZA
• PANEL / SMPS / MAIN Information
Multi
PANEL SMPS MAIN
BOM
• Factory Option
4-31
4. Troubleshooting
UN75NU710DFXZA
• PANEL / SMPS / MAIN Information
Multi
PANEL SMPS MAIN
BOM
• Factory Option
4-32
4. Troubleshooting
Factory Reset -
65" 75A1AU0NN
Local set US
SW Model UNU710D
Ch Table NONE
MRT Option
Engineer Option
Control
Factory Menu Name Data Range
EDID
EDID ON/OFF OFF
EDID WRITE PC …
Sub Option
RS-232 Jack UART
Watchdog ON
4-33
4. Troubleshooting
OPTION_SWU
CDD mode …
BP PMS Reset 1
FAnet Thread 2
CI CPLD Version 1
ACM_MC ON
UNIQUE TRIPLET ON
FS_FAV OFF
OCM Reboot ON
SPI Protection
OCM Support ON
Preloading Support ON
Multitasking Support ON
4-34
4. Troubleshooting
Hotel Option
Hospitality Mode OFF
Power On
Menu OSD
Operation
Music Mode
External Source
Eco Solution
Cloning
Shop Option
Exhibition Mode OFF
Peak Mode ON
Metadata ON
Asia Option
Unbalance OFF
AF Level adjust 0
TX Power Level 0
H Shaking 0
Sound
High Devi OFF *If the broadcast signal is not good, TV will
complement the characteristics of the signal
(most use when weak signal comes from the
growing area countries)
Pilot Level High Thld 0x20h * The High threshold value of stereo signal(If
Pilot level is greather than High threshold
value, recognize Stereo signal)
Pilot Level Low THLD 0x10h * The Low threshold value of stereo signal(If
Pilot level is less than Low threshold value,
recognize Mono signal)
4-35
4. Troubleshooting
Subwoofer Support 3
Woofer Type 0
PEQ Inx 76
Speaker EQ ON
AudioDock BT Delay 90
3D_Glass BT delay 50
India Sound 0
Lipsync Inx 1
TP volume 0xc4h
TP Scale 0x6ch
TP EQ CheckSum NONE
Debug
Factory Menu Name Data Range
Spread Spectrum
LVDS Spread 0
DDR Spread 0
Period 0
Amplitude 0
4-36
4. Troubleshooting
P eBus Value 0
AP Vx1 Value 12
N Vx1 Value 0
DDR Margin
A CTRL_OFFSET_0_3 0
A CTRL_OFFSET_D 0
B CTRL_OFFSET_0_3 0
B CTRL_OFFSET_D 0
BT_ON_OFF OFF
4-37
4. Troubleshooting
FRC
FRC FDISPLAY ON/OFF OFF
TCON
TCON_TEMP READ 34
Panel Code 1
Panel Code 2
Panel Revision
Panel S/N 1
Panel S/N 2
Panel S/N 3
Panel S/N 4
MPEG Margin 20
H.264 Margin 15
Power Management
RM_BIST_DTV 0
RM_BIST_ATV 0
RM_BIST_CABLE 0
SerDES Check
SerDES Tuner Failure
HDMI SW Failure
HDMI Rx Failure
MP Failure
4-38
4. Troubleshooting
Log Analyzer ON
BT DUT OFF
BT Throughput Failure
Reproduce Module ON
21_9
L-DETECT STABLE TIME 7
DB Download
MRT Option Dump Failure
Alert Option ON
SVC
Factory Menu Name Data Range
Info
Reset
Apps Reset
SVC Reset
4-39
4. Troubleshooting
OPTION_HDMI
DVI/HDMI SOUND Auto
HDMI ROBIN 0
HDMI Callback ON
HDMI EQ 0
HDMI Switch 0
H Write 0
HDMI Sync 0
HDMI 3D DET 1
SPI VERSION 0
HdmiRx EQ 0
DVB CI
TS Clock delay TC 0
4-40
4. Troubleshooting
CI Control Buf ON ON
TS Clock delay S2 0
Test Pattern
Scaler Pattern OFF
Upgrade
T-CON DATA UPGRADE
T-CON FW UPGRADE
T-CON CheckSum
T-CON2 CheckSum
BT UPGRADE
BT FREEPAIRING
Function Upgrade
FRC3D FW UPGRADE
FRC3D LD UPGRADE
4-41
4. Troubleshooting
Jump UPGRADE
IR Blaster Upgrade
NTV CU UPDATE
CI CPLD Upgrade
SC ADK Upgrade
Other Setting
Delete S/N
IPERF Stopped
Expert
NTV CU FW VER 0
Apps Update
SMCE Control
Motor Test
Cube Test
V APP OFF
S/N
Serial number
4-42
4. Troubleshooting
ADC/WB
Factory Menu Name Data Range
ADC
AV Calibaration
Comp Calibration
PC Calibration
HDMI Calibration
ADC Result
1st_Y_GH 0
1st_Y_GL 0
1st_Cb_BH 0
1st_Cb_BL 0
1st_Cr_RH 0
1st_Cr_RL 0
2nd_R_L 128
2nd_G_L 128
2nd_B_L 128
2nd_R_H 69
2nd_G_H 69
2nd_B_H 69
White Balance
R-Offset 128
G-Offset 128
B-Offset 128
R-Gain 128
G-Gain 128
B-Gain 128
WB-W2_R_Offset 128
WB_W2_B_Offset 128
WB_W2_R_Gain 136
WB_W2_B_Gain 76
WB_N_R_Offset 128
WB_N_B_Offset 128
WB_N_R_Gain 131
WB_N_B_Gain 119
4-43
4. Troubleshooting
MGA
MGA On/Off OFF
R1_Gain
G1_Gain
B1_Gain
R2_Gain
G2_Gain
B2_Gain
R3_Gain
G3_Gain
B3_Gain
R4_Gain
G4_Gain
B4_Gain
R5_Gain
G5_Gain
B5_Gain
R6_Gain
G6_Gain
B6_Gain
R7_Gain
G7_Gain
B7_Gain
R8_Gain
G8_Gain
B8_Gain
R9_Gain
G9_Gain
B9_Gain
R10_Gain
G10_Gain
B10_Gain
SPI R-Offset
SPI G-Offset
SPI B-Offset
4-44
4. Troubleshooting
SPI G-Gain
SPI B-Gain
SPI N Rgain
SPI N Bgain
SPI N Roffset
SPI N Boffset
SPI W2 Rgain
SPI W2 Bgain
SPI W2 Roffset
SPI W2 Boffset
SPI MGA
WB Data to SPI
Advanced
4-45
4. Troubleshooting
Type
• Check Panel label (located in the back chassis of panel) and choose same Type code from the list.
55A1QU7QN 55L1QU7QN
75L1QU7QN 55A1QU8XN
55L1QU7QN 55A1QU7QN
65D6AU0NN 65D6AU0NN
65A1QU7QN 65L1QU7QN
65A1QU8XN 65L1QU8XN
55A6AU0NN 55L6AU0NN
Local Set
• Set according to Local region(country).
4-46
4. Troubleshooting
SW Model
• Check Label Rating of the TV(located on the Rear Cover).
-- SW Model is digits after "/" in Version No.
-- Choose same SW Model code from the list.
UNU74A0 UNU7400
BOM Model
• 6th~9th Digit of Model Code.
-- Check 6th~9th digit of Model code and type in.
-- e.g.) Model Code : UN65NU710DFXZA then BOM Model : 710D
UN65NU710DFXZA
TUNER -
Ch Table -
MRT Option
710D
Production Option
4-47
4. Troubleshooting
Option AV Calibration
Color Calibration
• Adjust Specification
(Chess Pattern)
-- Use other equipment only after comparing the result with that of the Master equipment.
PC Analog IN (Model_#21) Perform in VESA XGA (1024x768) B&W Pattern #24 Lattice
4-48
4. Troubleshooting
1. Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port.
2. Press the Source key to switch to “Component1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “Comp Calibration” menu.
6. In “Comp Calibration Off” status, press the “ ▶” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “Comp Calibration” status from Failure to Success.
1. Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port.
2. Press the Source key to switch to “PC” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “PC Calibration” menu.
6. In “PC Calibration Off” status, press the “ ▶” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “PC Calibration” status from Failure to Success.
1. Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port.
2. Press the Source key to switch to “HDMI1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “HDMI Calibration” menu.
6. In “HDMI Calibration Off” status, press the “ ▶” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “HDMI Calibration” status from Failure to Success.
4-49
4. Troubleshooting
4-9-3. Adjustment
1. Into the Factory Mode.
2. Select ADC/WB menu.
3. Select White Balance menu.
Option
Control
Debug
SVC (Low Light) (Hight Light)
ADC/WB White Balance Sub Brightness Sub Contrast
R offset R gain
Advanced
G offset G gain
B offset B gain
4-50
4. Troubleshooting
Defect
Detection Method Number of LED Flash
Block
4 se x 5 time
• Cold Boot -> 30 sec after
module starts 4 sec(30sec)
AOC 5 time
• Signal level below
threshold Cold Boot
4-51
4. Troubleshooting
4-11-1. By USB
Download the firmware image and save it in a folder on the root directiory of the USB flash drive. The folder name must
be "firmware name".
Insert a USB drive containing the firmware upgrade file, downloaded from “www.samsung.com,” into the TV. Please be
careful not to disconnect the power or remove the USB drive until upgrades are complete. The TV will be turned off and
on automatically after completing the firmware upgrade. When software is upgraded, video and audio settings you have
made will return to their default settings. We advise you to to write down your settings so that you can easily reset them
after the upgrade.
4-11-2. By Online
Upgrades the software using the Internet.
• First, configure your network. For detailed procedures on using the Network Setting, refer to the ‘Setting the
Network’ instructions.
• If The internet connection doesn’t operate properly, connection can be broken, please retry downloading.
4-52
5. Wiring Diagram
5. Wiring Diagram
5-1. Wiring Diagram
• 40 / 43 / 50 / 55 / 58 / 65 inches
CN202 CNM801
MAIN
CN1301
CNL801
SMPS
CN1300
WIFI CN1601
Speaker Speaker
Funcon
PANEL
WIFI
IR/JOG
SPEAKER SPEAKER
5-1
5. Wiring Diagram
• 75 inches
SMPS
CNT801
CN202 CNM802
MAIN
PANEL CNL801
CN1300 TCON
WIFI CN1601
CN1403
SPEAKER SPEAKER
FUNCTION
PANEL
VSS BOARD
MAIN PCB
TCON
WIFI
IR/JOG
SPEAKER SPEAKER
5-2
5. Wiring Diagram
Cables
• 40 / 43 / 50 / 55 / 58 / 65 inches
CN202 1 CNM801
MAIN
CN1301 4
CNL801
SMPS
CN1300 3
WIFI CN1601
Speaker Speaker
Funcon
40"
43"
BN39-02217D
50"
1 LEAD CONNECTOR-POWER MAIN - SMPS
55"
58"
BN39-02217E
65"
40"
43"
BN39-02231D
MAIN - 50"
2 LEAD CONNECTOR-SUB ASSY
FUNCTION 55"
58"
BN39-02231C
65"
40"
BN96-39821E
43"
50"
3 FFC CABLE MAIN - PANEL BN96-39821F
55"
58"
BN96-39820H
65"
5-3
5. Wiring Diagram
40"
BN96-39820G
43"
50"
4 FFC CABLE MAIN - PANEL BN96-39820F
55"
58"
BN96-39903C
65"
5-4
5. Wiring Diagram
• 75 inches
SMPS
2 CNT801
CN202 1 CNM802
MAIN 4
PANEL CNL801
CN1300 TCON
WIFI CN1601
CN1403
3
SPEAKER SPEAKER
FUNCTION
MAIN -
3 LEAD CONNECTOR-SUB ASSY 75" BN39-02231C
FUNCTION
5-5
5. Wiring Diagram
5-2. Connector
5-2-1. Main Board
1 CN1402
(USB 2)
% CN202
(POWER)
2 CN1401
(USB 1)
3 CN2003
(OPTICAL)
4 CN2201
(HDMI 3)
5 CN2102
(HDMI 2)
$ CN1301_UT
(USI-T RIGHT)
6 CN2101
(HDMI 1)
7 CN1502
(LAN)
8 CN2001
(AV) # CN1300
9 CN2202 (USI-T LEFT)
(COMPONENT)
2 CN1401 (USB1)
1 USB1_VCC_5V_PW 2 D-
3 D+ 4 GND
5-6
5. Wiring Diagram
5-7
5. Wiring Diagram
5-8
5. Wiring Diagram
5-9
5. Wiring Diagram
• 40 / 43 inchs
ȿ'&9ROWDJH6WDELOL]HG6XSSO\7239,(:
1 CNM801
Connecting the
main board
2 CNL801
ȟ2.ୠԸѣ זݥ$1/ࢷ ࢺଟଞࡳ ؼऋଞȟ
Panel Connection
5-10
63(&,),&$7,21
/(B160 36/)$
%RDUG3KRWRJUDSK\
5. Wiring Diagram
• 50 / 55 / 58 inchs &'غ9ROWDJH6WDELOL]HG6XSSO\7239,(:
1 CNM801
Connecting the
main board
2 CNL801
Panel
Connection
5-11
5. Wiring Diagram
• 65 inchs
1 CNM801
Connecting the
main board
2 CNL801
Panel
Connection
5-12
5. Wiring Diagram
• 75 inchs
1 CNT801
Connecting the
TCON
2 CNM802
Connecting the
main board
3 CNL801
Panel
Connection
5-13
No Part No Parts Description Location Status Quantity Valid From
DIODE-
1 0401-001056 SWITCHING;MMBD4148SE,100V,200MA,SO DS01A SA 1 PC
DIODE-
2 0403-001164 ZENER;MMSZ5232B,5.32~5.88V,500MW,S SA 2 PC
DIODE-ZENER;KDZ12B,12~13.5V,1000MW,SOD-
3 0403-001831 1 SA 2 PC
DIODE-SCHOTTKY;SSC54,40V,5000MA,DO-
4 0404-001307 214AB SA 2 PC
5 0404-001404 DIODE-SCHOTTKY;BAT721C,40V,200MA,SOT-23, SA 2 PC
DIODE-
6 0404-001640 SCHOTTKY;SS1060HEWS,60V,1000MA,SOD SA 2 PC
DIODE-SCHOTTKY;MBRA340F-
7 0404-001953 HAF,40V,3000MA,S SA 4 PC
8 0406-001200 DIODE-TVS SA 5 PC
9 0406-001438 DIODE-TVS;SMCJ14A,15.6V,17.2V,1MAV,6.5VP SA 1 PC
10 0406-001635 DIODE-TVS;SMF5.0A,6.4V,6.7V,7V,200MAV,20 SA 5 PC
11 0406-001691 DIODE-TVS;SESD8008MUTAG,5.5V,7V,8.5V,0.5 SA 16 PC
12 0406-001778 DIODE-TVS;PUSB3FR4,6V,9V,0.2MAV,0.7VPA,0 SA 2 PC
TR-SMALL SIGNAL;KTC3875S-
13 0501-000445 Y,NPN,150MW,SOT SA 5 PC
TR-SMALL SIGNAL;MMBT3906,PNP,350MW,SOT-
14 0501-000467 2 SA 1 PC
TR-
16 0502-001346 POWER;FCX591A,PNP,1000MW,SOT89,TR,30/ SA 2 PC
17 0504-000126 TR-DIGITAL;KSR1101,NPN,200MW,4.7K/4.7K,S SA 1 PC
18 0505-001844 FET-SILICON;SI4435DDY-T1-GE3,P,30V,-11.4 SA 2 PC
19 0505-002560 FET-SILICON;AO6415,P,20V,-3.3A,0.15OHM,1 SA 2 PC
20 0505-002598 FET-SILICON;AP2317GN,P,20V,-4.2A,0.052OH SA 1 PC
21 0505-002660 FET-SILICON;SI2308BDS,N,60V,2.3A,0.156OH SA 2 PC
22 0505-002893 FET-SILICON;AO4801AS,P,30V,-5A,2W,SOIC-8 SA 1 PC
23 0505-003205 FET-SILICON;DMG4435SSS-13,P,30V,-7.3A,1. SA 2 PC
24 0505-003391 FET-SILICON;AOD2922,N,100V,8A,140MOHM,18 SA 2 PC
25 0505-003397 FET-SILICON;2N7002K,N,60V,0.38A,1.19OHM, SA 2 PC
26 0505-003507 FET-SILICON;AO3424,N,30V,3.8A,1.4W,SOT-2 SA 2 PC
27 0601-002037 LED EL02 SA 3 PC
47 1204-003752 IC-DECODER;SDP1711,FCBGA,932P,27X27X1.79 SA 1 PC
48 1205-004692 IC-SWITCH;TPS2069CDBVR,SOT-23,5P,2.9X2.8 SA 2 PC
IC-SWITCH;G2897KD1U,TDFN2X3-
49 1205-005749 14,14P,2X3MM SA 1 PC
50 1405-001232 VARISTOR;6.4V,5.6VDC,30A,1608,TP,19V,200 SA 7 PC
51 1405-001271 VARISTOR;35V,20VDC,5A,1005,TP,100V,10PF SA 21 PC
52 1405-001306 VARISTOR;11VDC,45A,1608,TP,50V,40PF SA 1 PC
53 1405-001381 VARISTOR;11V,8VDC,30A,1608,TP,25V,500PF SA 8 PC
54 1405-001382 VARISTOR;24.5V,16VDC,120A,2012,TP,42V,40 SA 3 PC
55 2007-000043 R-CHIP;1KOHM,1%,1/10W,TP,1608 SA 2 PC
56 2007-000052 R-CHIP;10KOHM,1%,1/10W,TP,1608 SA 6 PC
57 2007-000066 R-CHIP;20KOHM,1%,1/10W,TP,1608 SA 2 PC
58 2007-000070 R-CHIP SA 28 PC
59 2007-000084 R-CHIP;4.7KOHM,5%,1/10W,TP,1608 SA 1 PC
60 2007-000109 R-CHIP;1MOHM,5%,1/10W,TP,1608 SA 1 PC
61 2007-000137 R-CHIP SA 4 PC
62 2007-000138 R-CHIP SA 5 PC
63 2007-000140 R-CHIP SA 5 PC
64 2007-000141 R-CHIP SA 1 PC
65 2007-000143 R-CHIP SA 32 PC
66 2007-000148 R-CHIP SA 18 PC
67 2007-000152 R-CHIP SA 2 PC
68 2007-000154 R-CHIP SA 2 PC
69 2007-000155 R-CHIP SA 1 PC
70 2007-000157 R-CHIP SA 4 PC
71 2007-000160 R-CHIP SA 5 PC
72 2007-000162 R-CHIP SA 6 PC
73 2007-000163 R-CHIP SA 2 PC
74 2007-000165 R-CHIP SA 2 PC
75 2007-000170 R-CHIP SA 1 PC
76 2007-000171 R-CHIP SA 79 PC
77 2007-000172 R-CHIP SA 6 PC
78 2007-000287 R-CHIP;100OHM,1%,1/10W,TP,1608 SA 8 PC
79 2007-000779 R-CHIP;33OHM,1%,1/10W,TP,1608 SA 8 PC
80 2007-000932 R-CHIP SA 3 PC
81 2007-000939 R-CHIP;47KOHM,1%,1/10W,TP,1608 SA 2 PC
82 2007-000999 R-CHIP;510OHM,1%,1/10W,TP,1608 SA 2 PC
83 2007-001125 R-CHIP;68KOHM,1%,1/10W,TP,1608 SA 1 PC
84 2007-001288 R-CHIP SA 4 PC
85 2007-001292 R-CHIP SA 2 PC
86 2007-001298 R-CHIP SA 8 PC
87 2007-007107 R-CHIP SA 9 PC
88 2007-007131 R-CHIP SA 5 PC
89 2007-007132 R-CHIP SA 5 PC
90 2007-007136 R-CHIP SA 62 PC
91 2007-007137 R-CHIP SA 10 PC
92 2007-007138 R-CHIP SA 5 PC
93 2007-007139 R-CHIP SA 8 PC
94 2007-007142 R-CHIP SA 29 PC
95 2007-007305 R-CHIP;120OHM,1%,1/16W,TP,1005 SA 1 PC
96 2007-007306 R-CHIP SA 20 PC
97 2007-007308 R-CHIP SA 1 PC
98 2007-007309 R-CHIP SA 4 PC
99 2007-007310 R-CHIP SA 3 PC
100 2007-007311 R-CHIP SA 1 PC
101 2007-007312 R-CHIP SA 14 PC
102 2007-007313 R-CHIP SA 7 PC
103 2007-007315 R-CHIP SA 1 PC
104 2007-007316 R-CHIP SA 1 PC
105 2007-007318 R-CHIP SA 28 PC
106 2007-007517 R-CHIP SA 11 PC
107 2007-007528 R-CHIP SA 4 PC
108 2007-007588 R-CHIP SA 2 PC
109 2007-007733 R-CHIP;51OHM,1%,1/10W,TP,1608 SA 1 PC
110 2007-007736 R-CHIP;510KOHM,1%,1/10W,TP,1608 SA 1 PC
111 2007-007766 R-CHIP SA 22 PC
112 2007-007767 R-CHIP;200OHM,1%,1/16W,TP,1005 SA 4 PC
113 2007-007798 R-CHIP SA 9 PC
114 2007-008015 R-CHIP;75OHM,1%,1/16W,TP,1005,T0.35 SA 7 PC
115 2007-008263 R-CHIP SA 1 PC
116 2007-008275 R-CHIP SA 1 PC
117 2007-008294 R-CHIP;33OHM,1%,1/16W,TP,1005,T0.35 SA 20 PC
118 2007-008298 R-CHIP;49.9OHM,1%,1/16W,TP,1005,T0.35 SA 5 PC
119 2007-008596 R-CHIP;0.1OHM,1%,1/4W,TP,3216 SA 4 PC
120 2007-008766 R-CHIP;6.04KOHM,1%,1/16W,TP,1005,T0.35 SA 1 PC
121 2007-009322 R-CHIP;1.3KOHM,1%,1/16W,TP,1005 SA 4 PC
122 2007-009378 R-CHIP;8.25KOHM,1%,1/16W,TP,1005 SA 1 PC
123 2007-009777 R-CHIP;4.99KOHM,1%,1/16W,TP,1005 SA 1 PC
Parts List
No. Lvl. Loc. Material Code Description & Specification SNA Qty.
1 1 BN95-04759C PRODUCT LCD-SDC; SA 1
CY-NN075FGLV1V/H,NU710D,
2 2 BN96-46074J ASSY PCB P-TCON; 75NU710D,FR-1,SDC SA 1
Kant-T
3 2 BN44-00874C DC VSS-PD BOARD; SA 1
L75E6NR_NHS,AC/DC,317W,A
4 2 M0014 BN94-13204A ASSY PCB MAIN; LEDTV 7K SA 1
5 3 BN63-16652A COVER-TERMINAL SIDE; SA 1
55MU6400,HIPS,HB,BK0
6 2 BN96-45632C ASSY SPEAKER P-FRONT; SA 1
TV-SPK,UNU7100X,6oh
7 2 BN96-45909A ASSY BOARD P-FUNCTION ONE KEY; Y18 SA 1
NU7170
8 2 R001A BN96-47095A ASSY COVER P-REAR; SA 1
75NU710D,PC+ABS+ED20%,
9 2 BN96-45801D ASSY STAND P-COVER TOP RIGHT; SA 1
75UNU7100X,
10 2 BN96-45799D ASSY STAND P-COVER TOP LEFT; SA 1
75UNU7100X,A