(Oc) pny sre al (es
Boke aed
“Every company has two organisational structures. The formal one
is written on the charts; the other is the everyday relationship of the
men and women in the organisation.” (Harold S. Geneen)
Acquire (to): faire 'acquistion de prévision Profitable: rentable
Aftersales service: SAV Found (to): fonder Public / private sector: secteur
‘Assombly line: chaine de montage Funds: fonds public / privé
Bankrupt (to go): faire fallite Global: mondial Purchasing department: service
‘Based (to be}: qui se trouve 3 Growth: croissance des achats
eavaecuees Headquarters head office sige Quoted (to bel tre ca (ous)
administration social R&D (research and development):
Bottom tine: deriére ligne du Human resources: ressources pci bcos opeemeli
bilan / résuttat humaines Range from ... to ..:aller de a.
Busines: afar, entrepse {rplement(o):mettreen wwe Restructure torestructrer
Business strategy stratégia des ‘ASE tol: imestir: Run (to): divger
affaires Investment: investissement Sales: ventes
: Susesstneuntécommerite (formation cholo Save to} economiser
aa agence / succursale technology) Secondary sector: secteur
apltal: capitate Labour costs: colts de main oe
(CEO (Chief Executive Ofice"):PDG oeuvre ‘Sell to}: vendre
‘Chairman: président Lowecost country: pays & faible Set up a business (to): monter une
Charity:orcanisationcartatve coi faire
(Clase down (to): fermer ‘Management: direction, gestion Share: action
Code of business: déontologe des Market sare: part du marché ‘Shareholder: action
entreprises _ Merge (to) ‘mergers fusionner / SME (small & medium-sized
Company / corporation /firm; fusion enterprises): PME
extropiise Management tools: outils de ‘Spokesman / person: porte-parole
Compete {to} / competitio sestion ‘Stock exchange: bourse
‘concurrencer / concurrence: Net income: revenu net ‘Stocks: actions, titres
Competitor: concurrent NGO (non-governmental —
ore market: marché pinpat _*tisaton):ONG batten acum
Corporate: entepse seeped peiorm as Se aa
pe : Operate tt): (fare) fonctionner -_S€arisser
customer services service client elec ‘Strike (to be on):étre en gréve
Department: service, département 9Perating income: compte se ae
ar 7 exploitation Subsidiary: fiiale
Dividends: dividends Organisation chart: Subsidise to): subventionner
Cee ‘expertise dans organigramme Supplier: fournisseur
am a Outsource (to): externaliser ‘Takeover: rachat
_Ebusiness affaires en ligne ‘Overheads: frais généraux aaa
een Payroll: masse saariale ea art
Expand (tol sedévelopper, Policy company) politique de Tene tee ere
sandr, se dversiir Wentrersa) an
Factory / plant sine eaten ine {Trade} Union: syndicat
fai trade: commerce équitable rimary sector: secteur primaire THEDOWEF= chiffre d'affaires
Field: domaine Procurement department:service _UPdate (tol: mettre 3 jour
Focus (to): se concentrer sur dépassement des achats ‘Warehouse: entrepot
Follow up: sui clionts Profits: bénéfces Work counel:comité dentreprise
Forecast (to) / forecast: prévoir/ Profitability: rentabilité Workforce: main d’ceuvre
26 COMPANIES | VocabularyPP eels
OSC cia
“More and more products are coming out in fiercely protective
packaging designed to prevent consumers from consuming them.
These days you have to open almost every consumer item by
gnawing* on the packaging.” (Dave Barry)
Gnaw (to): ronger
apres des consommateurs omeless:sans abr
Consumerism: consumérisme Household: foyer
Affluent: riche, aisé Consuming habit: habitude de Life expectancy: espérance de vie
‘Ageing / aging: velissant consommation Lifestyle: mode de vie
(sais bobs Consumption pattern: mode d® sass appeal sues popula
Binge drinker: quelqu'unquiboit Consommation _ Bass consumption:
pour se saodler Convenience foot: plat préparé consommation de masse
Boycott (to: boycater Convenience goods: produits pileincome:revenu moyen
Brovin goods: ectronique orale _ Non-durables: bens non-durables
Cautious: qui fat attention / Seater ‘Over consumption:
prudent Surconsommation
E. Core customer: clientale ?
Commastty:matize premigre nese Overweight: en surpoids
Complaint: éciamation Packaging: conditionnement /
(CPi (consumer price index): e
Consume (to): consommer indice des prix la consommation alla
Consumer: cansommateur Cee a Plastic money: cares de crédt
Consumer advice: conselis aux Damage (to): porter préjudice&, Pre-Paid goods: marchandlses
‘consommateurs, ‘endommager Lee
Consumer advocacy / protection: Demand (to): exiger Fosshawe to} achele:
défense des consommateurs = Purchase influencer: personne
Consumer behaviour: duiiflue sur un achat
comportement du consommateur es a jetable Purchasing power / buying
Aictapeciadaciiinn rable bans durables power: pouvoird'achat
structure descomportements Elderly: gee) Quality standard: norme de
achat Fad: mode, lubie, tendance qualté
Consumer confidence: confiance Feedback: retour d'informations Quality price ratio: rapport
u consommateur Feel-good factor: indice de qualité-prix
Consumer freamentation satisfaction Recall (to) / withdraw (to): retirer
‘fragmentation dela FMCGS (est moving consumer dea venta
‘consommation goods): biens de consommation _Semi-durables: biens semi-
‘Consumer goods / products: rotation rapide durables
biens de consommateur Free sampler échantillon gratuit Senior citen: personne du
Consumer powers le pouvoirdU Garner (ta): rassembler ticisigme ge
consommateur fiber dots Siac OAR Single: c&ibataire(adjectt)
Consumer society: société de dangereux Spend (to): dépenser
Casas veme ana idusectsredng Weatty: che, aie
onsumer spending: dépense des. les dépenses en centre ville 0
ek aici White goods: lectroménager
Home delivery: vraison 3
Consumer survey: enquéte ‘dont
Demanding: exigeant
AG CONSUMERS I Vocabulary3 ) | Marketing
Bee
“To satisfy our customers’ needs, we'll give them what they want,
Words.
: not what we want to give them.” (Steve James)
Aisi allée Feelgood factor: indice de Price markdovm: démarquage
“Renountto (to: se monter 3 satsfaction ack: portant
round-the-clock shop: boutique _‘Manchise: franchise Range: game
ouverte 24/24 Franchising: systbme de Refund: remboursement
Brlek and mortar shop: magasin franchises Regulation: réglementation
avec des mus (réel, oppose Free-otcharge: gratuit Seeaee ean
3 rogaine satay RAE HS Sevens les
rowse (to) / look around (to): High Street spending: dépenses i
fener faites das les magesins Salas represeataees comet
Bulk purchase: achat en gros High Street, Main Street (Usa): ‘Ses 2zaet bjectif de vente
Bulky: encombrant ‘rie commercante ‘Sample: échantillon
Buy to) purchase to): acheter Home partyrvente 3 domicle _Satondshand: unite main /
Buying / purchasing pow’ Home shopping: télé-achat oe
pouvoir d’achat Impulse buying: achat pe tae
Cardboard: carton impulsion Shelf (shelves): étagere,
Cash resister caisse Instock to have: avoiren stock "=OMPADE
earn invaluable: inestimable cher) Stelstzrageuise en rayon
Carta binge: cenale yout: agence, dbpestion shop / store: magasin / boutique
chain store: grand magasin, Uns deer ender ae eee ea
Sate ge ground tn: perdre duterain _SwOpPIng centr, ral (USA:
centre commercial.
Chamelof stibuton: canal de UBSTEaMerproduitvendud pert® Shopping tit: ste
distribution Marketer: responsable de Patt paap ene
ri ee. Shop ¢ / binge: fevre
Checkout: caisse de sortie commercialisation acheteuse, debauche d'achats
Clearance sale: liquidation Haters wecnian de ‘Showcase: vitrine
Click and mortar: qu associe merece ‘slash Gf all
Sente en mogasinetvertcen Marketing play stratageme ee
Tigne b ing prix) de beaucoup
Container: conteneur ‘Mass market: grand public Sporto apparel antics descr
Costolvingrcotstave ——-Massmatat epee ante
cae ne camimercalisation de masse Staple goods: es produits de
, base
eee Mass consumptton: E
livery boy ivreur See eee Subscribe (to): abonner
Merchandise: marchandise Swipe (to): passer {une carte
‘Middleman: intermé sppandtiaus)
é es The sale: soldes
Distibutor: distribute ee
oe ‘One-stop shopping: concentration TWN centre, downtown (USA):
Boome ee 3 des achats sur un seul lieu ae
- seg: aha " ide (to): vendre, faire du
Doorto-doar: parte porte Online shopping: chats en 5986 com merca
Bee si Opening hours: heures
raw (to): attire oon Valueless: sans valeur
qecuiedinedl Whotesater:grssiste
Pay upfront (to): payer tavance Window shopping: che vitrine
polntf sale P05): pln de Wrap (to): envelapper /erballer
vente4 | Brands
kee eccccseccses
“itis a pretty recognizable brand name. Originally it was ‘Jerry’s Guide
“to the World Wide Web’ but we settled on ‘Yahoo’.” (Jerry Yang)
Ad / advert / advertisements
publics
Aévergarning: publicité dans les
jeux vidéo “
Advertzirment: publicité
diverssonte
Advertise (to): aire de la
publics
Aevertiser:publicste
e publics
‘Advertising agency: agence de
Advertsing blitz: matraquage
publictaire
‘Advertising campaign: cerpagne
ublitaire
‘Advertising media: supports de
public
‘Advertising space: espace
publicitaire
Advertising spending: dépenses
de publicté, budget publicitaire
Aimat (to): cibter
‘Mienate (to): aliéner
‘Appeal to (to) fire appet 2,
séduire
Attract (to): attirer
‘Audience: public
Awareness campeign: campagné
de sensbisation
Billboard: panneau d'afichage
Body copy: texte (dans une
publicté)
Brainwash (to): faire un lavage de
cerveau
Brand: marque
Brand awareness: notoriété de ta
marque
Brand extension: extension dela
marque
Brand image: image de marque
Brand leader: leader du marché
Brand loyalty: fdelité 3 la
marque
Brand name: marque déposée
86 BRANDS | Vocabulary
Branded goods: produit de
marque
Catenphrase: accroche
Close-up: gros plan
Commercial / spot: spot
publicitaire
Comparative advertising:
ublicité comparative
Comvince (to): convainere
‘Coupon: coupon
‘Customised advertising: publicité
‘sur mesure
Deter from (to): dssuader,
décourager
End-display: tate de gondole
Endorsement: promotion assurée
par une célébrité
Event: événement.
Exhibition: exposition, salon
“Eye evel: 3 hauteur de vue
Fair: fore, salon
Feature : caractéristique
Feature (to): flgurer faire figurer
Field study: étude sur le terrain
Gift: cadeau
Hand out (1): dstibuer
Haresall tactics: stratégie de
vente agressive
Hype: battage médiatique
leonic: emblématique
Indirect advertising: publicité
ingirecte
Informercat: publicité
informative
Junk mail: courrier indésirable
‘auch (to): tancer
Leaflet: dépliant, prospectus
fe eyete: cycle de vie
Ustener: auditeur
Lure (to): ttre parla ruse,
séduire
Lusxury brand: marque de luxe
Market leader: leader sur le
marché
‘Market research: étude de
marché
Market segment: segment de
marché
‘Merchandising: marchendisage
Misleading advertising: publcité
mensongere, trompeur/euse
‘Own-brand: de marque propre
Pac paquet, emballage
Position (to)
Poster affiche
ime time: heures de grande
écoute
Promote (te): promouvoit
Publicity: publicité gratuite
Publicis (to): rendre publique
Ratings system: audimat
Regulate to}: réglementer
Reply coupon: coupon réponse
Response rate: taux de réponse
‘hock tactics: tactique destinée a
choquer
Spansor (to): sponsoriser
‘Spread (to): répandre
Store-brand product: produit &la
marque de Vensefgne
Supply and demand: Votre et ia
demande
‘Switch (to): changer
Tap (o}:expoiter
Target (to): cibler
Teasing: acrocheur
Trade far exoosition, salon
Trademark: maraue de febrique
Trailer bande annonce
Unbranded: sans marque
USP (unique selling point):
argument ce de vente
Voucher: bon
Warning: avertissement6 | Work
“The difference between a job and a career is the difference between
forty and sixty hours a week.” (Robert Frost)
Applicant: candidat
Apply for (to): poser sa candidature
Benefits: avantages sociaux
Bormade redundant (to): ate
leenets
Bluecellar worker: uvrer
Bons: prime
Breadwinner: soutien de famille
Career: carvitte
Child labour: travail ds enfents
Commuting: fare le trajet aller
retour fous ls jours
Covering eter, cover letter
(A): etre de candidature
Day care / child care: créche,
garde denfants
Day labour: travail journalier
Day of: jour de congé
Dismiss (10) renvoyer
Dole (tebe onthe}: tre au
chomage (UK)
nxn (to): gagner (parle travel)
Economicredundancy: —-
licenciement économique
Employ {to}: employer
Employee: employéle)
Employer: empioyeur
Equal opportunities: chances
Gales
Fixedterm contract: contrat @
durée déterminée
Flextime: horaires le carte
Freetance: indépendant
Faltime: temps complet
Hardworking: qui travaite dur /
coursgeux
Hire to} / take on (to): embaucher
Homeworkings travail domicile
ot desking: prtage de bureaux
{nteriew: entetien
Igb cuts suppression d’emplois
Job hopping: changement de
boulot
Job security: sécurité de Vemploi
128 WORK | Vocabulary
Jobless: sans emplol
Job-secker: demandeur d'emploi
Know-how: savoirfaire
Labour force: main d'ceuvre
Lay of (to): lcencler
Letter of application: lettre de
candidature
Lose a jb (to): perdre son travel
‘Make someone redundant (to):
licencier
Minimum wage: salate minimum
Moonlight (to): « travaller au
noir»
Night / day shift: equipe de nuit /
jour
Nine-torive job: emploi de bureau
(044 job: petit bout
Opening: poste disponible
‘Outsourcing: externalisation
Overtime: heures supplémentaires
Overworked: surchargé de travall
Paid holidays: congé paye
Parental leave: congé parental
Parttime: temps partiet
Pension: retraite (revenus)
Perks: avantages en nature
Permanent job: CD!
Position: poste
Recruit (to): embaucher
Redundancy: licenciement
Redundancy pay: indemnités de
licenciement
Relocate (to): délocaliser
Resign (to): démissionner
Restructuring: restructuration
Retire (to): prendre sa retraite
Retirements retraite (condition)
RWD (reduction of work
uration): RTT
‘Sack to} / fire (to): virer families)
Salary: salaire (mensuel / annuel)
Seltemplayed person: travaileur
indépendant
Senior: supérieur
‘Severance pay: prime de
licenciement
Sick leaves congé maladie
‘Skil: compétence
Staff: personnel
: stage de
“raining cour
formation
‘Sweatshop: atelier de misére
‘Takerhome pay: salaire net
“Teamwork: travail ¢'équipe
Teleworking: téétrevail
Temp (orany: intérimaice
‘Temping: fee de intérim
Time off: congé
‘Train (to): former
“Tuan dow an offer to}: décliner
tune offre
Union: syndicat
led: non qualifié
Voluntary redundancy: départ
vvolontaire
‘Wage: salare(horaire)
-White-