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The Relationship Between Nursing Informatics Competency and Clinical Decision-Making Among Nurses in West Bank, Palestine
The Relationship Between Nursing Informatics Competency and Clinical Decision-Making Among Nurses in West Bank, Palestine
This study aimed to examine the relationship between nurs- has grown quickly in the past 4 decades and has become a cru-
ing informatics competencies and clinical decision-making cial portion of healthcare. As a result, nurses confronted rapid
by taking into account nurses' individual characteristics changes in IT and increased usage of computers in their work-
and job-related characteristics. A cross-sectional design was place; therefore, they have participated in establishing nursing
used. The cluster random sampling method was adopted to informatics and planning and carrying out IT to provide
select 14 governmental hospitals in West Bank, Palestine, in
healthcare for their clients.2 Nursing informatics is an innova-
which all nurses in these hospitals were invited to participate
tive and evolving field that has been acknowledged by nursing
in this study. Results found that the total mean (SD) score
for the nursing informatics competency scale was 2.6 as a profession. It is a specialty that incorporates computer, in-
(0.88), which indicates that the nurses had lower nursing in- formation, and nursing science to deal with and communicate
formatics competency, and the informatics skills subscale data, knowledge, and information in nursing clinical practice.3,4
had the lowest mean score (mean [SD], 2.4 [1.00]). Con- It also simplifies the combination of data, knowledge, and infor-
cerning clinical decision-making, the total mean (SD) score mation to assist nurses and healthcare professionals in all roles
was 2.59 (0.38), which indicates that the nurses had lower and areas in their clinical decisions.5
clinical decision-making. Regarding clinical decision-making Nurses should understand the benefits of adopting this
subscales, searching for information and unbiased assimila- technology. Previous studies indicated that nursing informat-
tion of new information had the highest mean score (mean ics combines the best practices into patients' care6 and rein-
[SD], 2.64 [0.39]); on the contrary, the canvassing of objec-
forces evidence-based practice.7 Nursing informatics has
tives and values subscale had the lowest mean score (mean
positive influences on healthcare and nursing practices, in-
[SD], 2.53 [0.38]). Nursing informatics competency had a
positive relationship with clinical decision-making. Thus, it cluding improving patient safety, enhancing the quality of
is necessary to enhance nurses' informatics competency, patients' healthcare, and minimizing healthcare costs and
especially informatics skills and clinical decision-making, workload.5,8 Also, it assists exchange of information between
by developing training programs about this technology di- patients and nurses and enhances their relationship.8 It helps
rected to nurses. patients, nurses, and other healthcare workers to make proper
decisions2,3 and to attain affirmative outcomes.3
KEY WORDS: Decision-making, Nursing informatics,
Palestine Clinical decision-making is defined as a conscious, cogni-
tive impression of how one goes about making decisions.9 Al-
though critical clinical thinking and decision-making are
learned and developed in the clinical practice environment,
ursing is one of the world's careers that faces many there is no alternative for handling patient observations and
Nurses require information without harm to patients. To care documentation, use of ITs to enhance nursing care, use
get a clear understanding of a patient's medical status, they of telecommunication devices, and safe use of networks and
need to screen health records, treatment notes, laboratory computer technology); secondly, informatics competencies,
and examination reports, and physician/interdisciplinary which are the identification of the use or significance of nurs-
team notes. They use this information to effectively make de- ing data to improve practice, and the perception that the
cisions to develop implications for patient care.13 computer can only assist nursing care and that human func-
Nursing informatics are innovative methods to catch the tions cannot be performed by computers; and, thirdly, infor-
attention of nurses, enhance their critical thinking and profes- matics competencies tech skills (eg, understanding the infor-
sional decision-making capabilities, and improve general prac- mation flow within an organization, constructing process in-
tical function. Unsurprisingly, clinical practice lacks the area of formation flowcharts for all facets of clinical systems, and
research on the use of nursing informatics to improve clinical designing criteria and database structures to promote educa-
decision-making skills among nurses. However, there are some tion, administration, clinical care, or research).18 An earlier
studies that documented the relationship between EHRs and study carried out by Green et al14 found that nursing infor-
nursing informatics and decision-making among nurses.14–16 matics competencies influence decision-making satisfaction.
Research and evaluation are required to set the value of This conceptual model proposed that clinical decision-
nursing informatics and assist in the implementation of nurs- making could be influenced by nursing informatics competen-
ing informatics in clinical nursing courses. Hospitals across cies, which could be affected by a nurse's individual character-
the country, have moved from traditional paper-based istics and job-related characteristics (Figure 1). It illustrates
health records to EHRs. As a result of this change, nurses that a nurse's individual characteristics and job-related char-
should be knowledgeable and competent in nursing infor- acteristics had an influence on nursing informatics competen-
matics to assist in developing decision-making processes. cies, which had a direct effect on clinical decision-making.
Thus, this study aimed to analyze the relationship between
CONCEPTUAL FRAMEWORK OF THE STUDY nursing informatics competencies and clinical decision-making
The conceptual framework (Figure 1) was developed by the by taking into account nurses' individual characteristics and
authors based on the literature review and the model of job-related characteristics. Hence, the following hypothesis
Staggers et al.17 This framework is based on the relationship was formulated: there is a positive relationship between nurs-
between the nurse's individual characteristics (age, nursing ing informatics competencies and clinical decision-making
experience, and educational level) and job-related characteris- among nurses in the hospitals in West Bank.
tics (department, shift-work, and time spent on EHRs during
a shift) as controlling factors and nursing informatics compe- METHODS
tencies that consist of informatics knowledge, computer skills, Design, Setting, and Sampling
and informatics skills, in addition to clinical decision-making. A cross-sectional, descriptive-correlational design was used
The competency of nursing informatics is determined by to conduct this study. The study included governmental hos-
studying three categories: firstly, computer skills competencies pitals in West Bank, Palestine. There were 82 hospitals in
(eg, searching, patient demographic data collection, patient Palestine in 2018, including 52 in West Bank, involving East
FIGURE 1. Proposed conceptual model of nursing informatics competency and clinical decision-making.
Using predictive clinical decision-making in nursing practice nurses, which is consistent with a previous study.36 Tower
can enable making individualized therapeutic decisions and et al37 found that increasing time spent on EHRs per shift en-
providing assistance for effective use of limited healthcare re- hances nurses' usage of patient information and clinical signs in
sources to improve the quality and effectiveness of patients' a number of different ways to create a mental map of the
care.16 The current results were affirmed by Green et al,16 patient's condition that helped develop their decision-making.
who found that nursing informatics competencies influence Understanding the patient's status is a critical and complex
decision-making satisfaction. Furthermore, Nibbelink et al15 aspect of nurses' decision-making. This understanding re-
indicated that informatics provides useful support for nurses' quires the nurses to spend time, gather physiological cues,
decision-making by integrating patient information with evi- identify important cues, frequently interact with technology,
dence. In addition, decisions must be made based on evidence and ascertain how to act as a part of their decision-making
of the best outcomes, especially for the complicated and time- process to the collected information.38
limited care of patients with critical illness. Therefore, EHRs
and clinical data are important ITs that can facilitate the inte- IMPLICATIONS FOR PRACTICE
gration of evidence into nursing practice.29 In general, this study has positive and important implications
The results revealed that age and department were not for nursing practitioners and decision-makers in health insti-
correlated with developing clinical decision-making. These tutions to restructure healthcare delivery systems based on
results were inconsistent with a previous study conducted IT. It is necessary to enhance nurses' informatics compe-
by Alaseeri et al30 who found that age and department had tency, especially informatics skills and clinical decision-
a significant influence on nurses' clinical decision-making. making, by developing educational and training programs
Also, Kosicka and colleagues31 found that expanded use of about this technology directed to nurses in all departments
intuitive models of clinical decision-making was correlated and adopting practices that ultimately lead to providing
with age and working in hospital units. The present study re- the best healthcare services. Additionally, it is necessary to in-
sults could be interpreted as the age mean for the study partic- tegrate health informatics in the nursing curriculum in uni-
ipants was in the beginning of 30s and the majority of them versities to provide nursing students with the necessary infor-
had experience of more than 5 years, which mean that they matics knowledge and skills. Gonen and colleagues39 found
have the capacities for making a decision in terms of their ex- that the integration of informatics abilities in teaching can
periences. Also, the participants were working in the depart- enhance nurses' education and facilitate the integration of
ments that need for nurses who have decision-making skills communication and information technologies into health
and problem-solving abilities to provide high-quality care. and information management.
With regard to nursing educational level and experience, Despite the sufficient findings of this study, a few limitations
our findings revealed that nurses' educational level and expe- should be taken into consideration. The study is cross-sectional,
rience had no relationship with nurses' clinical decision- which does not reflect the direct influence of nursing infor-
making. However, other studies found that educational level matics competency on clinical decision-making. Also, the data
influenced decision-making positively. Wu et al32 found that were collected using a self-reported questionnaire, which was
nurses' educational level and experience had a significant based on the nurses' perceptions and opinions.
correlation with nurses' clinical decision-making. Also, Farčić
and colleagues33 demonstrated a positive association between
CONCLUSION
nurses' experience and decision-making. Keshk et al34 found
that critical care nurses with more than 6 years of experience This study confirmed low levels of nursing informatics compe-
had abilities to make advanced clinical decisions. Moreover, tency and clinical decision-making. Also, nursing informatics
Ludin35 reported that age and working experience signifi- competency had a positive relationship with clinical decision-
cantly influenced clinical decision-making among critical making. The use of health informatics helps nurses to make their
care nurses. The present study results could be related to clinical decisions while providing patients' care. Thus, nurses
characteristics of the sample, in which the majority of the need ongoing training to adopt nursing informatics in their prac-
participants had a bachelor's degree and higher, which could tice while providing daily healthcare services for patients.
be explained that these nurses were exposed to decision-making
skills and capacities in their nursing curriculum during their References
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