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FEATURE ARTICLE

The Relationship Between Nursing Informatics


Competency and Clinical Decision-Making Among Nurses
in West Bank, Palestine
Ahmad Batran, PhD, RN, Saed Mohammad Al-Humran, MSHI, Malakeh Z. Malak, PhD, RN, Ahmad Ayed, PhD, RN

This study aimed to examine the relationship between nurs- has grown quickly in the past 4 decades and has become a cru-
ing informatics competencies and clinical decision-making cial portion of healthcare. As a result, nurses confronted rapid
by taking into account nurses' individual characteristics changes in IT and increased usage of computers in their work-
and job-related characteristics. A cross-sectional design was place; therefore, they have participated in establishing nursing
used. The cluster random sampling method was adopted to informatics and planning and carrying out IT to provide
select 14 governmental hospitals in West Bank, Palestine, in
healthcare for their clients.2 Nursing informatics is an innova-
which all nurses in these hospitals were invited to participate
tive and evolving field that has been acknowledged by nursing
in this study. Results found that the total mean (SD) score
for the nursing informatics competency scale was 2.6 as a profession. It is a specialty that incorporates computer, in-
(0.88), which indicates that the nurses had lower nursing in- formation, and nursing science to deal with and communicate
formatics competency, and the informatics skills subscale data, knowledge, and information in nursing clinical practice.3,4
had the lowest mean score (mean [SD], 2.4 [1.00]). Con- It also simplifies the combination of data, knowledge, and infor-
cerning clinical decision-making, the total mean (SD) score mation to assist nurses and healthcare professionals in all roles
was 2.59 (0.38), which indicates that the nurses had lower and areas in their clinical decisions.5
clinical decision-making. Regarding clinical decision-making Nurses should understand the benefits of adopting this
subscales, searching for information and unbiased assimila- technology. Previous studies indicated that nursing informat-
tion of new information had the highest mean score (mean ics combines the best practices into patients' care6 and rein-
[SD], 2.64 [0.39]); on the contrary, the canvassing of objec-
forces evidence-based practice.7 Nursing informatics has
tives and values subscale had the lowest mean score (mean
positive influences on healthcare and nursing practices, in-
[SD], 2.53 [0.38]). Nursing informatics competency had a
positive relationship with clinical decision-making. Thus, it cluding improving patient safety, enhancing the quality of
is necessary to enhance nurses' informatics competency, patients' healthcare, and minimizing healthcare costs and
especially informatics skills and clinical decision-making, workload.5,8 Also, it assists exchange of information between
by developing training programs about this technology di- patients and nurses and enhances their relationship.8 It helps
rected to nurses. patients, nurses, and other healthcare workers to make proper
decisions2,3 and to attain affirmative outcomes.3
KEY WORDS: Decision-making, Nursing informatics,
Palestine Clinical decision-making is defined as a conscious, cogni-
tive impression of how one goes about making decisions.9 Al-
though critical clinical thinking and decision-making are
learned and developed in the clinical practice environment,
ursing is one of the world's careers that faces many there is no alternative for handling patient observations and

N challenges to offer quality care for patients.1 Unsur-


prisingly, nurses consume up to half of their time in
documentation; therefore, they need computerization and
interactions for nurses who are equipped to work individu-
ally as part of a collaborative healthcare team. Health ITs
will improve the provision of preventive healthcare, provide
information technology (IT) to fill this gap.2 This technology guidance for decision-making, and reduce clinical errors.10
Author Affiliations: Pediatric Health Nursing, Faculty of Nursing, Faculty of Allied Medical Sci-
Current nursing competencies are designed not only to
ences, Department of Nursing, Palestine Ahliya University, Palestine (Dr Batran); Pediatric Health address the knowledge, behavior, and skills required by pro-
Nursing, Faculty of Nursing (Dr Ayed), and Deanship of Admission and Registration (Mr
Al-Humran), Arab American University, Jenin, Palestine; and Community Health Nursing, Faculty
fessional nurses but also to address advanced nursing practices
of Nursing, Al-Zaytoonah University of Jordan (Dr Malak), Amman. in accordance with advanced technology.11 Nurses should
The authors have disclosed that they have no significant relationships with, or financial interest have nursing informatics competency, which refers to the inte-
in, any commercial companies pertaining to this article.
gration of knowledge, skills, and attitudes in the performance
Corresponding author: Malakeh Z. Malak, PhD, RN, Faculty of Nursing, Al-Zaytoonah University of
Jordan, PO Box 130, Amman 11733, Jordan (malakeh.m@zuj.edu.jo; malakehmalak@yahoo.com). of various nursing informatics activities within four prescribed
Copyright © 2022 Wolters Kluwer Health, Inc. All rights reserved. levels of nursing practice: beginning nurse, experienced nurse,
DOI: 10.1097/CIN.0000000000000890 informatics nurse specialist, and informatics innovator.12

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Copyright © 2022 Wolters Kluwer Health, Inc. All rights reserved.


FEATURE ARTICLE

Nurses require information without harm to patients. To care documentation, use of ITs to enhance nursing care, use
get a clear understanding of a patient's medical status, they of telecommunication devices, and safe use of networks and
need to screen health records, treatment notes, laboratory computer technology); secondly, informatics competencies,
and examination reports, and physician/interdisciplinary which are the identification of the use or significance of nurs-
team notes. They use this information to effectively make de- ing data to improve practice, and the perception that the
cisions to develop implications for patient care.13 computer can only assist nursing care and that human func-
Nursing informatics are innovative methods to catch the tions cannot be performed by computers; and, thirdly, infor-
attention of nurses, enhance their critical thinking and profes- matics competencies tech skills (eg, understanding the infor-
sional decision-making capabilities, and improve general prac- mation flow within an organization, constructing process in-
tical function. Unsurprisingly, clinical practice lacks the area of formation flowcharts for all facets of clinical systems, and
research on the use of nursing informatics to improve clinical designing criteria and database structures to promote educa-
decision-making skills among nurses. However, there are some tion, administration, clinical care, or research).18 An earlier
studies that documented the relationship between EHRs and study carried out by Green et al14 found that nursing infor-
nursing informatics and decision-making among nurses.14–16 matics competencies influence decision-making satisfaction.
Research and evaluation are required to set the value of This conceptual model proposed that clinical decision-
nursing informatics and assist in the implementation of nurs- making could be influenced by nursing informatics competen-
ing informatics in clinical nursing courses. Hospitals across cies, which could be affected by a nurse's individual character-
the country, have moved from traditional paper-based istics and job-related characteristics (Figure 1). It illustrates
health records to EHRs. As a result of this change, nurses that a nurse's individual characteristics and job-related char-
should be knowledgeable and competent in nursing infor- acteristics had an influence on nursing informatics competen-
matics to assist in developing decision-making processes. cies, which had a direct effect on clinical decision-making.
Thus, this study aimed to analyze the relationship between
CONCEPTUAL FRAMEWORK OF THE STUDY nursing informatics competencies and clinical decision-making
The conceptual framework (Figure 1) was developed by the by taking into account nurses' individual characteristics and
authors based on the literature review and the model of job-related characteristics. Hence, the following hypothesis
Staggers et al.17 This framework is based on the relationship was formulated: there is a positive relationship between nurs-
between the nurse's individual characteristics (age, nursing ing informatics competencies and clinical decision-making
experience, and educational level) and job-related characteris- among nurses in the hospitals in West Bank.
tics (department, shift-work, and time spent on EHRs during
a shift) as controlling factors and nursing informatics compe- METHODS
tencies that consist of informatics knowledge, computer skills, Design, Setting, and Sampling
and informatics skills, in addition to clinical decision-making. A cross-sectional, descriptive-correlational design was used
The competency of nursing informatics is determined by to conduct this study. The study included governmental hos-
studying three categories: firstly, computer skills competencies pitals in West Bank, Palestine. There were 82 hospitals in
(eg, searching, patient demographic data collection, patient Palestine in 2018, including 52 in West Bank, involving East

FIGURE 1. Proposed conceptual model of nursing informatics competency and clinical decision-making.

548 CIN: Computers, Informatics, Nursing August 2022

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Jerusalem, which accounted for 63.4% of the total number Clinical decision-making was measured using the Clinical
of hospitals in Palestine.19 Nursing informatics were inte- Decision-Making in Nursing Scale developed by Jenkins.21
grated in these hospitals and are considered as a part of This scale describes the perception of nurses in clinical
nurses' work, especially EHRs. decision-making based on self-expression.22 The initial Clin-
The cluster random sampling method was adopted to se- ical Decision-Making in Nursing Scale was composed of 40
lect 14 hospitals from different areas in West Bank, in which items and four subscales. These subscales included the search
the hospitals with high capacity and occupancy, in addition for alternatives or options, canvassing of objectives and
to adopting EHRs in their healthcare system for more than values, evaluation and re-evaluation of consequences, and
5 years, were selected, and then a simple random method search for information and unbiased assimilation of new in-
was adopted to select these hospitals. A power analysis was formation. Each subscale is composed of 10 items, in which
used to calculate the sample size using G*Power 3.1 software each item is assessed using a 5-point Likert scale: (5) always,
(Heinrich Heine University, Dusseldorf, Germany), in which (4) frequently, (3) occasionally, (2) seldom, and (1) never.21
effect size = 0.11, power = 0.90, and α = 0.05. A sample size Minimum and maximum points to be taken are 40 and 200,
of 722 participants was needed to attend to the study. All respectively, in the whole scale and 10 and 50, respectively, in
nurses in these hospitals were invited to participate in this the subscales, where higher scores indicate higher perception
study, in which the total number of nurses in the selected in clinical decision-making. The scale is evaluated through the
hospitals was 951. The two of the authors distributed ques- scores obtained from each subscale and the total scale.21,22 This
tionnaires to all nurses in order to allow for missing data or scale is scored according to the total mean score for the scale
incomplete questionnaire. The inclusion criteria were all and subscales and categorized as follows: a mean score of
nurses who are working in the selected hospitals in all depart- ≥3.00 indicates high clinical decision-making, and a mean
ments and using nursing informatics in their work. score of <3.00 indicates low decision-making.
Because Arabic is the native language, to overcome any
Instruments language difficulties and preserve the validity of the content,
A self-reported questionnaire was used to collect data from the instruments were translated following the translation
the study participants.This questionnaire consists of the fol- protocol of the World Health Organization. The instru-
lowing parts: socio-demographic data, nursing informatics ments were translated into Arabic and back-translated into
competency, and clinical decision-making. Socio-demographic English. Also, the validity of the instruments was tested, in
data that were developed by the researcher consist of personal which an Arabic copy of the instruments was sent to five bi-
and job-related characteristics of the nurses that could affect lingual panels of experts in nursing education. The experts
their informatics competencies and clinical decision-making had no comments. Then, a pilot study was carried out on
skills (eg, age, nursing experience, educational level, shift- nurses (N = 50) directly after obtaining ethical approval.
work, work department, and time spent on EHRs during The pilot study found that the participants had no trouble
a shift). in interpreting or clarifying the contents of the instruments,
Nursing informatics competency was assessed using the and the required time to complete the questionnaire was
Self-Assessment of Nursing Informatics Competencies Scale 10-20 minutes. Additionally, reliability was evaluated using
developed by Yoon et al.20 This scale consists of 30 items internal consistency reliability with Cronbach's α. The Cronbach's
rated on a 5-point Likert scale (1, not competent, to 5, expert). αs for the Self-Assessment of Nursing Informatics Competen-
The subscales of the Self-Assessment of Nursing Informatics cies Scale and the Clinical Decision-Making in Nursing Scale
Competencies Scale include basic computer knowledge and were 0.92 and 0.89, respectively.
skills, wireless device skills, clinical informatics role, clinical
informatics attitudes, and applied computer skills: clinical in- Data Collection
formatics.20 The Self-Assessment of Nursing Informatics After obtaining approval from the Arab American University
Competencies Scale was scored, in which a mean score of Palestine and Palestinian Ministry of Health, the researchers
3 or more for each subscale and for the total scale indicates contacted each nursing administrator in the targeted hospi-
high nursing informatics competency level, and a mean score tals, and the study purposes and instructions were clarified
of less than 3 indicates a low nursing informatics competency to them. Then, a list of the nurses was obtained from those ad-
level. These subscales were valid and reliable, in which inter- ministrators. The questionnaires, enclosed in an envelope,
nal consistency reliability using Cronbach's α was as follows: were given to the head nurses in each department in the se-
clinical informatics role = 0.91, basic computer knowledge lected hospitals, who took the responsibility of distributing
and skills = 0.94, applied computer skills: clinical informat- the questionnaires to the eligible nurses and collecting these
ics = 0.89, nursing informatics attitudes = 0.94, and wireless questionnaires. After 1 week, the researchers collected these
device skills = 0.90. envelopes from the head nurses in the participating hospitals.

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FEATURE ARTICLE

Ethical Considerations Table 1. Distribution of Socio-demographic Variables


Ethical permission was obtained from the (Arab American of the Study Participants (N = 824)
University at Palestine). Consent forms were delivered to
Characteristics Mean (SD) n (%)
and later obtained from the nurses who expressed interest
Personal characteristics
to participate in the study. Consent encompassed details
Age, y 35 and less 33.20 (7.4) 550 (66.8)
about the purpose of the study, a concise description and in-
36–49 250 (30.3)
structions, and clarification that there are no harms or risks
50 and above 24 (2.9)
in participation. The participation was voluntary, and the
Sex Male 534 (64.8)
nurses were informed that they could withdraw from the Female 290 (35.2)
study at any time and that there would be no penalty or loss Educational Diploma 191 (23.2)
of benefits upon withdrawal. Confidentiality was maintained level Bachelor 539 (65.4)
during all stages of the study, in which the participants were Master 94 (11.4)
informed in the first page of the questionnaire to avoid writ- Nursing <5 163 (19.8)
ing any personal information related to them. Also, the ques- experience, y 5–10 301 (36.5)
tionnaires were distributed and collected by the head nurses. 11–25 318 (38.6)
The collected data were entered on a computerized >25 42 (5.1)
datasheet that were coded and secured. Job-related Day (8 or 12 h) 226 (27.4)
characteristics Evening/night 130 (15.8)
Data Analysis (8 or 12 h)
Data were analyzed using the IBM SPSS Statistics version Shift-work Day or 468 (56.8)
25 (IBM Inc., Armonk, NY, USA). Descriptive statistics (fre- evening/night
quencies, percentages, means, and standard deviations) were Department Medical/surgical 306 (37.1)
performed for all parameters. Multiple linear regression was Critical care 243 (29.5)
conducted to verify whether the competency of nursing infor- Maternity and 168 (20.4)
pediatric
matics predicted clinical decision-making without controlling
Operation and 107 (13.0)
for any possible confounders. The researcher then tested emergency
whether the model with competency in nursing informatics Time spent on <5 195 (23.7)
as an independent variable still predicted clinical decision- EHRs during 5–10 445 (54.0)
making after adjusting personal and job-related characteris- working hours, h >10 184 (23.3)
tics. The findings were significant at P ≤ .05.

RESULTS score (mean [SD], 2.4 [1.00]). Concerning clinical decision-


A total of 951 questionnaires were distributed to the nurses making, the total mean (SD) score was 2.59 (0.38), which in-
who agreed to participate in the study. However, 824 ques- dicates that the nurses had lower clinical decision-making.
tionnaires were returned, with a response rate of 86.6%. Regarding clinical decision-making subscales, searching for
Concerning participants' characteristics, the findings re- information and unbiased assimilation of new information
vealed that the mean (SD) age of nurses was 33.2 (7.4) years, had the highest mean score (mean [SD], 2.64 [0.39]); on
and 66.8% of participants were <35 years old. The majority the contrary, the canvassing of objectives and values subscale
of the nurses (64.8%) were males. A total of 65.4% had a had the lowest mean score (mean [SD], 2.53 [0.38]).
bachelor's degree, and 38.6% had 11-25 years of nursing ex- Table 3 shows the relationship between nursing informat-
perience. The majority of participants (56.8%) reported work- ics competency and clinical decision-making before and after
ing either day or evening shifts. More than one-third (37.1%) controlling for personal and job-related characteristics. All
of the nurses were from medical/surgical departments. The assumptions were met for multiple regression. Results from
majority of the participants (54.0%) spent 5-10 hours on doc- regression analysis found that when nursing informatics
umentation using EHRs during working hours according to competency was included in the model (Model 1), it had a
shift-work (Table 1). significant relationship with clinical decision-making (β = 0.280,
As shown in Table 2, the total mean (SD) score for the P < .001) and explained a significant proportion of variance
nursing informatics competency scale was 2.6 (0.88), which in clinical decision-making scores (R2 = 0.079, F = 70.161,
indicates that the nurses had lower nursing informatics com- P < .001). When personal and job-related characteristics were
petency. Concerning the subscales of nursing informatics included in the model (Model 2), nursing informatics compe-
competency, the three subscales had lower mean scores; tency significantly correlated with clinical decision-making
however, the informatics skills subscale had the lowest mean (β = 0.281, P < .001) and explained a significant proportion

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Table 2. Levels of Nursing Informatics Competency skills among nurses in Palestinian hospitals. Our findings show
and Clinical Decision-Making (N = 824) that the Palestinian nurses had low levels of nursing informat-
ics competency, particularly in informatics skills. Frazandipour
Competencies Mean (SD)
et al23 found that more than half of nurses had little skill in
Nursing informatics competency informatics competency and the least in informatics skills.
Computer skills Basic computer 2.7 (0.98)
Additionally, Yang et al24 found that the informatics compe-
knowledge and skills
tency of nurse managers was at a moderate level, and their
Wireless device skills 2.5 (1.1)
Computer skills subscale: total mean score 2.6 (1.04)
skills in computers and informatics were lower than their in-
Informatics Clinical informatics role 2.4 (0.99)
formatics knowledge. This study result could point to the fact
knowledge Clinical informatics 2.8 (1.0) that nursing informatics is a developing area, in which the
attitude nurses meet ever challenging and changing practice situa-
Informatics knowledge subscale: total mean score 2.6 (1.0) tions. Even though some would find new technology a chal-
Informatics skills Applied computer skills: 2.4 (1.0) lenge, informatics will improve nursing clinical practice.
clinical informatics Nurses would have better entry in patient records, increase
Nursing informatics 2.6 (0.88) their total efficacy, and reduce probable errors.25 Thus, nurses
competency scale: should improve their skills through training and informatics
total mean score
educational courses.
Clinical decision-making
Our findings show that the Palestinian nurses had a low
Searching for 2.58 (0.37)
alternatives or options level of clinical decision-making. Previous studies documented
Canvassing of 2.53 (0.38) that clinical decision-making is a complicated process that
objectives and values could affect the quality of patients' care and patients' condi-
Evaluation and 2.60 (0.38) tions.26 The low level of decision-making could be related to
re-evaluation of low organizational support, insufficient nurses' skills in nursing
consequences informatics,27 lack of commitment, poor communication, over-
Searching for 2.64 (0.39)
load, and lack of continuous nursing development.27
information and
unbiased assimilation Initial application of technology to knowledge may help to
of new information recognize potential problems. For instance, detecting changes in
Clinical decision-making: total mean score 2.59 (3.77) patient condition will quickly occur with electronic documen-
tation, since the information is accessible. The nurse should
utilize the knowledge to validate an effective plan of action.28
of variance in clinical decision-making scores (R2 = 0.085, Nibbelink et al15 found that EHRs and clinical data may pro-
F = 10.86, P < .001). R2 accounted for 7.9% of the vide important support in decision-making for critical care
decision-making variance in Model 1, which expanded by an- nurses; nursing informatics competency implies to support
other 0.6%, making the overall variance reach 8.5%. their clinical decision-making skills.
The current study revealed that nursing informatics compe-
DISCUSSION tency had a relationship with clinical decision-making, which
The current study aimed to examine the relationship between means that nursing informatics competency can enhance the
nursing informatics competency and clinical decision-making capability of nurses to engage in clinical decision-making.

Table 3. Relationship Between Nursing Informatics Competency and Clinical Decision-Making


Model Variable B SE β t P Confidence Interval
1 Informatics competency 8.614 1.028 0.280 8.376 .000 6.596–10.633
R = 0.280, R2 = 0.079, adjusted R2 = 0.078, F = 70.161, df = 1, P = .000
2 Informatics competency 8.621 1.045 0.281 8.254 .000 6.571–10.672
Age (years) 0.047 0.174 0.013 0.267 .790 −0.296 to 0.389
Educational level −0.136 1.600 −0.003 −0.085 .932 −3.276 to 3.005
Nursing experience 0.562 1.536 0.017 0.366 .714 −2.452 to 3.577
Department 0.102 0.835 0.004 0.123 .902 −1.537 to 1.741
Shift-work 0.748 1.090 0.024 0.686 .493 −1.391 to 2.887
Time spent on EHRs during shifts (hours) 2.646 1.387 0.066 1.907 .057 −0.077 to 5.369
R = 0.292, R2 = 0.085, adjusted R2 = 0.077, F = 10.860, df = 7, P = .000

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FEATURE ARTICLE

Using predictive clinical decision-making in nursing practice nurses, which is consistent with a previous study.36 Tower
can enable making individualized therapeutic decisions and et al37 found that increasing time spent on EHRs per shift en-
providing assistance for effective use of limited healthcare re- hances nurses' usage of patient information and clinical signs in
sources to improve the quality and effectiveness of patients' a number of different ways to create a mental map of the
care.16 The current results were affirmed by Green et al,16 patient's condition that helped develop their decision-making.
who found that nursing informatics competencies influence Understanding the patient's status is a critical and complex
decision-making satisfaction. Furthermore, Nibbelink et al15 aspect of nurses' decision-making. This understanding re-
indicated that informatics provides useful support for nurses' quires the nurses to spend time, gather physiological cues,
decision-making by integrating patient information with evi- identify important cues, frequently interact with technology,
dence. In addition, decisions must be made based on evidence and ascertain how to act as a part of their decision-making
of the best outcomes, especially for the complicated and time- process to the collected information.38
limited care of patients with critical illness. Therefore, EHRs
and clinical data are important ITs that can facilitate the inte- IMPLICATIONS FOR PRACTICE
gration of evidence into nursing practice.29 In general, this study has positive and important implications
The results revealed that age and department were not for nursing practitioners and decision-makers in health insti-
correlated with developing clinical decision-making. These tutions to restructure healthcare delivery systems based on
results were inconsistent with a previous study conducted IT. It is necessary to enhance nurses' informatics compe-
by Alaseeri et al30 who found that age and department had tency, especially informatics skills and clinical decision-
a significant influence on nurses' clinical decision-making. making, by developing educational and training programs
Also, Kosicka and colleagues31 found that expanded use of about this technology directed to nurses in all departments
intuitive models of clinical decision-making was correlated and adopting practices that ultimately lead to providing
with age and working in hospital units. The present study re- the best healthcare services. Additionally, it is necessary to in-
sults could be interpreted as the age mean for the study partic- tegrate health informatics in the nursing curriculum in uni-
ipants was in the beginning of 30s and the majority of them versities to provide nursing students with the necessary infor-
had experience of more than 5 years, which mean that they matics knowledge and skills. Gonen and colleagues39 found
have the capacities for making a decision in terms of their ex- that the integration of informatics abilities in teaching can
periences. Also, the participants were working in the depart- enhance nurses' education and facilitate the integration of
ments that need for nurses who have decision-making skills communication and information technologies into health
and problem-solving abilities to provide high-quality care. and information management.
With regard to nursing educational level and experience, Despite the sufficient findings of this study, a few limitations
our findings revealed that nurses' educational level and expe- should be taken into consideration. The study is cross-sectional,
rience had no relationship with nurses' clinical decision- which does not reflect the direct influence of nursing infor-
making. However, other studies found that educational level matics competency on clinical decision-making. Also, the data
influenced decision-making positively. Wu et al32 found that were collected using a self-reported questionnaire, which was
nurses' educational level and experience had a significant based on the nurses' perceptions and opinions.
correlation with nurses' clinical decision-making. Also, Farčić
and colleagues33 demonstrated a positive association between
CONCLUSION
nurses' experience and decision-making. Keshk et al34 found
that critical care nurses with more than 6 years of experience This study confirmed low levels of nursing informatics compe-
had abilities to make advanced clinical decisions. Moreover, tency and clinical decision-making. Also, nursing informatics
Ludin35 reported that age and working experience signifi- competency had a positive relationship with clinical decision-
cantly influenced clinical decision-making among critical making. The use of health informatics helps nurses to make their
care nurses. The present study results could be related to clinical decisions while providing patients' care. Thus, nurses
characteristics of the sample, in which the majority of the need ongoing training to adopt nursing informatics in their prac-
participants had a bachelor's degree and higher, which could tice while providing daily healthcare services for patients.
be explained that these nurses were exposed to decision-making
skills and capacities in their nursing curriculum during their References
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