VDA 6.

3: 2016 Process Audit Checklist

Site Name User Name

Question Set Question

Date
Basic Data Site
User

Supplier
Supplier Number
D-U-N-S Number
Street
Country
Manufacturing Site (Post Code):
Telephone Number
Fax Number
Signed by (organization)
Data Input
Senior Management

Plant Management

Q-Management

Customer Support

Research and Development

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advice, nor treated as such. The information provided herein is provided without any repres
Disclaimer
– express or implied and Certainty Software Inc. makes no representations or warranties in r
checklist.
rocess Audit Checklist
Snapshot ID Date

Answer Type

Supplier #
D-U-N-S #

Postal Code
Telephone #
Fax #
Signature
Name
Department
Name
Department
Name
Department
Name
Department
Name
Department

mation and is meant as an example checklist only. This is not to be considered

rmation provided herein is provided without any representations or warranties
oftware Inc. makes no representations or warranties in relation to this
 Time

Answer
DD-MM-YYYY
text
users

text
text
text
text
text
text
text
text
signature
text
text
text
text
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text
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 VDA 6.3: 2016 Process Audit Checklist
Question Set Question
Certificate / Audit No
Issue Date
Last Audit Results / Certificates
Conducted by
Result / Certificate No.

This checklist provides general information and is meant as an example checklist only. This is
advice, nor treated as such. The information provided herein is provided without any repres
Disclaimer
– express or implied and Certainty Software Inc. makes no representations or warranties in r
checklist.
rocess Audit Checklist
Answer Type
Result / Certificate #
Date
Name
Result / Certificate #

mation and is meant as an example checklist only. This is not to be considered

rmation provided herein is provided without any representations or warranties
oftware Inc. makes no representations or warranties in relation to this
 Answer
text
DD-MM-YYYY
text
text
 VDA 6.3: 2016 Process Audit Checklist
Question Set Question
Is a project management established with a
project organization?
Are all resources required to carry out the
project planned and available and are changes
reported?
Is there a project plan and has this been agreed
with the customer?
Are all relevant advanced quality planning
Project Management activities of the project implemented and
monitored regularly for compliance?
Are the procurement activities of the project
implemented and monitored regularly for
compliance?
Is change management within the project
ensured by the project organization?
Is there an escalation process established and is
this effectively implemented?

Are the requirements for the development of

the service available?
Is the feasibility comprehensively evaluated
according to the service requirements?
Planning Product/Process
Development Are the activities for the development of the
service / service process planned in detail and
coordinated with the customer?
Are the resources necessary to provide the
service available?

Are the actions which were defined in the

Implementation of Product /
Process Development
development plan for the service
implemented?
Are personnel resources available and qualified
to ensure customer requirements?
Are the material resources available and
suitable to ensure customer requirements?
Are the required approvals and releases for the
service / service development available?
Are the service specifications derived from the
product and process development and are they
implemented?
Implementation of Product /
Process Development

Is a performance test for the developed service

defined and performed to ensure the service
will perform under the required conditions?

Is there a controlled method for the project

handover from development to provision of
service?

This checklist provides general information and is meant as an example checklist only. This is
Disclaimer advice, nor treated as such. The information provided herein is provided without any repres
– express or implied and Certainty Software Inc. makes no representations or warranties in r
checklist.
rocess Audit Checklist
Answer Type

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score
 Compliance Score

Compliance Score

mation and is meant as an example checklist only. This is not to be considered

rmation provided herein is provided without any representations or warranties
oftware Inc. makes no representations or warranties in relation to this
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 VDA 6.3: 2016 Process Audit Checklist
Question Set Question
Are only approved and quality-capable
suppliers/external service providers used?
Are customer requirements taken into account
in the supply / service chain?
Are supplier target agreements / external
service provider target agreements
implemented with regard to the scope of
Procurement Management supply / services?
Are the necessary releases available for the
purchased services?
Is the agreed upon quality of purchased
products and services ensured?
Are personnel qualified for their respective
tasks and are responsibilities defined?

This checklist provides general information and is meant as an example checklist only. This is
advice, nor treated as such. The information provided herein is provided without any repres
Disclaimer
– express or implied and Certainty Software Inc. makes no representations or warranties in r
checklist.
rocess Audit Checklist
Answer Type

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

mation and is meant as an example checklist only. This is not to be considered

rmation provided herein is provided without any representations or warranties
oftware Inc. makes no representations or warranties in relation to this
 Answer
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 VDA 6.3: 2016 Process Audit Checklist
Question Set Question

Has the project been transferred from

development to the provision of service and is
a reliable start of service provision guaranteed?

Are the necessary materials for providing the

services available at the agreed upon time, in
the right quantity and at the right location?
1. Process Input
Are incoming materials necessary to provide
the service stored appropriately and are means
of transport / packing facilities suitable for the
special properties of the incoming materials?

Are changes to the services made during the

provision of the service tracked and
documented?

Are the requirements of the service control

plan complete and has it been effectively
implemented?

2. Process Management / Work Are special requirements (special

characteristics) controlled during the provision
Content
of service?
Are non-conforming services identified and are
appropriate measures taken (immediate
measures and corrective actions)?

Are the employees able to fulfil their given

tasks to provide the service?
Do the employees know their responsibilities
3. Personnel / Process Support and authority in carrying out and monitoring of
the service quality?
Are the necessary personnel resources
available?

Can the specific requirements from the

customer for the provision of the service be
met with the equipment used?
Is the maintenance of equipment for the
provision of services controlled?

4. Material Resources Can the quality requirements of the service be

effectively monitored with the measurement
and test facilities in use?
 4. Material Resources

Are the work-stations for the provision of the

service appropriate for the needs?
Are tools, equipment and test equipment
stored properly?

Are there targets set for the provision or the

service?
Is quality and process data about the service
collected in a way that allows analysis?
5. Effectiveness of the Process / In the case of deviations from the service
Efficiency requirements and provision of the service, are
the causes analyzed and the corrective actions
checked for effectiveness?
Are service requirements and provision of
service audited regularly?

Are the necessary records concerning the

service provided retained?
6. Process Result / Output
Are customer requirements met at the delivery
of the service?

This checklist provides general information and is meant as an example checklist only. This is
advice, nor treated as such. The information provided herein is provided without any repres
Disclaimer
– express or implied and Certainty Software Inc. makes no representations or warranties in r
checklist.
rocess Audit Checklist
Answer Type

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score
 Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

mation and is meant as an example checklist only. This is not to be considered

rmation provided herein is provided without any representations or warranties
oftware Inc. makes no representations or warranties in relation to this
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 VDA 6.3: 2016 Process Audit Checklist
Question Set Question

Has the project been transferred from

development to the provision of service and is
a reliable start of service provision guaranteed?

Are the necessary materials for providing the

services available at the agreed upon time, in
the right quantity and at the right location?
1. Process Input
Are incoming materials necessary to provide
the service stored appropriately and are means
of transport / packing facilities suitable for the
special properties of the incoming materials?

Are changes to the services made during the

provision of the service tracked and
documented?

Are the requirements of the service control

plan complete and has it been effectively
implemented?

2. Process Management / Work Are special requirements (special

characteristics) controlled during the provision
Content
of service?
Are non-conforming services identified and are
appropriate measures taken (immediate
measures and corrective actions)?

Are the employees able to fulfil their given

tasks to provide the service?
Do the employees know their responsibilities
3. Personnel / Process Support and authority in carrying out and monitoring of
the service quality?
Are the necessary personnel resources
available?

Can the specific requirements from the

customer for the provision of the service be
met with the equipment used?
Is the maintenance of equipment for the
provision of services controlled?

4. Material Resources Can the quality requirements of the service be

effectively monitored with the measurement
and test facilities in use?
 4. Material Resources

Are the work-stations for the provision of the

service appropriate for the needs?
Are tools, equipment and test equipment
stored properly?

Are there targets set for the provision or the

service?
Is quality and process data about the service
collected in a way that allows analysis?
5. Effectiveness of the Process / In the case of deviations from the service
Efficiency requirements and provision of the service, are
the causes analyzed and the corrective actions
checked for effectiveness?
Are service requirements and provision of
service audited regularly?

Are the necessary records concerning the

service provided retained?
6. Process Result / Output
Are customer requirements met at the delivery
of the service?

This checklist provides general information and is meant as an example checklist only. This is
advice, nor treated as such. The information provided herein is provided without any repres
Disclaimer
– express or implied and Certainty Software Inc. makes no representations or warranties in r
checklist.
rocess Audit Checklist
Answer Type

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score
 Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

mation and is meant as an example checklist only. This is not to be considered

rmation provided herein is provided without any representations or warranties
oftware Inc. makes no representations or warranties in relation to this
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 VDA 6.3: 2016 Process Audit Checklist
Question Set Question

Has the project been transferred from

development to the provision of service and is
a reliable start of service provision guaranteed?

Are the necessary materials for providing the

services available at the agreed upon time, in
the right quantity and at the right location?
1. Process Input
Are incoming materials necessary to provide
the service stored appropriately and are means
of transport / packing facilities suitable for the
special properties of the incoming materials?

Are changes to the services made during the

provision of the service tracked and
documented?

Are the requirements of the service control

plan complete and has it been effectively
implemented?

2. Process Management / Work Are special requirements (special

characteristics) controlled during the provision
Content
of service?
Are non-conforming services identified and are
appropriate measures taken (immediate
measures and corrective actions)?

Are the employees able to fulfil their given

tasks to provide the service?
Do the employees know their responsibilities
3. Personnel / Process Support and authority in carrying out and monitoring of
the service quality?
Are the necessary personnel resources
available?

Can the specific requirements from the

customer for the provision of the service be
met with the equipment used?
Is the maintenance of equipment for the
provision of services controlled?

4. Material Resources Can the quality requirements of the service be

effectively monitored with the measurement
and test facilities in use?
 4. Material Resources

Are the work-stations for the provision of the

service appropriate for the needs?
Are tools, equipment and test equipment
stored properly?

Are there targets set for the provision or the

service?
Is quality and process data about the service
collected in a way that allows analysis?
5. Effectiveness of the Process / In the case of deviations from the service
Efficiency requirements and provision of the service, are
the causes analyzed and the corrective actions
checked for effectiveness?
Are service requirements and provision of
service audited regularly?

Are the necessary records concerning the

service provided retained?
6. Process Result / Output
Are customer requirements met at the delivery
of the service?

This checklist provides general information and is meant as an example checklist only. This is
advice, nor treated as such. The information provided herein is provided without any repres
Disclaimer
– express or implied and Certainty Software Inc. makes no representations or warranties in r
checklist.
rocess Audit Checklist
Answer Type

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score
 Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

mation and is meant as an example checklist only. This is not to be considered

rmation provided herein is provided without any representations or warranties
oftware Inc. makes no representations or warranties in relation to this
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 VDA 6.3: 2016 Process Audit Checklist
Question Set Question

Has the project been transferred from

development to the provision of service and is
a reliable start of service provision guaranteed?

Are the necessary materials for providing the

services available at the agreed upon time, in
the right quantity and at the right location?
1. Process Input
Are incoming materials necessary to provide
the service stored appropriately and are means
of transport / packing facilities suitable for the
special properties of the incoming materials?

Are changes to the services made during the

provision of the service tracked and
documented?

Are the requirements of the service control

plan complete and has it been effectively
implemented?

2. Process Management / Work Are special requirements (special

characteristics) controlled during the provision
Content
of service?
Are non-conforming services identified and are
appropriate measures taken (immediate
measures and corrective actions)?

Are the employees able to fulfil their given

tasks to provide the service?
Do the employees know their responsibilities
3. Personnel / Process Support and authority in carrying out and monitoring of
the service quality?
Are the necessary personnel resources
available?

Can the specific requirements from the

customer for the provision of the service be
met with the equipment used?
Is the maintenance of equipment for the
provision of services controlled?

4. Material Resources Can the quality requirements of the service be

effectively monitored with the measurement
and test facilities in use?
 4. Material Resources

Are the work-stations for the provision of the

service appropriate for the needs?
Are tools, equipment and test equipment
stored properly?

Are there targets set for the provision or the

service?
Is quality and process data about the service
collected in a way that allows analysis?
5. Effectiveness of the Process / In the case of deviations from the service
Efficiency requirements and provision of the service, are
the causes analyzed and the corrective actions
checked for effectiveness?
Are service requirements and provision of
service audited regularly?

Are the necessary records concerning the

service provided retained?
6. Process Result / Output
Are customer requirements met at the delivery
of the service?

This checklist provides general information and is meant as an example checklist only. This is
advice, nor treated as such. The information provided herein is provided without any repres
Disclaimer
– express or implied and Certainty Software Inc. makes no representations or warranties in r
checklist.
rocess Audit Checklist
Answer Type

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score
 Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

mation and is meant as an example checklist only. This is not to be considered

rmation provided herein is provided without any representations or warranties
oftware Inc. makes no representations or warranties in relation to this
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 VDA 6.3: 2016 Process Audit Checklist
Question Set Question

Has the project been transferred from

development to the provision of service and is
a reliable start of service provision guaranteed?

Are the necessary materials for providing the

services available at the agreed upon time, in
the right quantity and at the right location?
1. Process Input
Are incoming materials necessary to provide
the service stored appropriately and are means
of transport / packing facilities suitable for the
special properties of the incoming materials?

Are changes to the services made during the

provision of the service tracked and
documented?

Are the requirements of the service control

plan complete and has it been effectively
implemented?

2. Process Management / Work Are special requirements (special

characteristics) controlled during the provision
Content
of service?
Are non-conforming services identified and are
appropriate measures taken (immediate
measures and corrective actions)?

Are the employees able to fulfil their given

tasks to provide the service?
Do the employees know their responsibilities
3. Personnel / Process Support and authority in carrying out and monitoring of
the service quality?
Are the necessary personnel resources
available?

Can the specific requirements from the

customer for the provision of the service be
met with the equipment used?
Is the maintenance of equipment for the
provision of services controlled?

4. Material Resources Can the quality requirements of the service be

effectively monitored with the measurement
and test facilities in use?
 4. Material Resources

Are the work-stations for the provision of the

service appropriate for the needs?
Are tools, equipment and test equipment
stored properly?

Are there targets set for the provision or the

service?
Is quality and process data about the service
collected in a way that allows analysis?
5. Effectiveness of the Process / In the case of deviations from the service
Efficiency requirements and provision of the service, are
the causes analyzed and the corrective actions
checked for effectiveness?
Are service requirements and provision of
service audited regularly?

Are the necessary records concerning the

service provided retained?
6. Process Result / Output
Are customer requirements met at the delivery
of the service?

This checklist provides general information and is meant as an example checklist only. This is
advice, nor treated as such. The information provided herein is provided without any repres
Disclaimer
– express or implied and Certainty Software Inc. makes no representations or warranties in r
checklist.
rocess Audit Checklist
Answer Type

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score
 Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

Compliance Score

mation and is meant as an example checklist only. This is not to be considered

rmation provided herein is provided without any representations or warranties
oftware Inc. makes no representations or warranties in relation to this
 Answer

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 VDA 6.3: 2016 Process Audit Checklist
Question Set Question
Are all requirements related to QM-System,
service and service process fulfilled?
Is customer support guaranteed?
Is the provision of service guaranteed?
Customer Care / Customer
Satisfaction / Services If there are deviations / complaints, are failure
analyses carried out and corrective actions
implemented effectively?
Are personnel qualified for their various tasks
and are responsibilities defined?

This checklist provides general information and is meant as an example checklist only. This is
advice, nor treated as such. The information provided herein is provided without any repres
Disclaimer
– express or implied and Certainty Software Inc. makes no representations or warranties in r
checklist.
rocess Audit Checklist
Answer Type

Compliance Score
Compliance Score
Compliance Score

Compliance Score

Compliance Score

mation and is meant as an example checklist only. This is not to be considered

rmation provided herein is provided without any representations or warranties
oftware Inc. makes no representations or warranties in relation to this
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