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Abstract
The main idea of the research is embodied in two variables. The first one is (re-engineering of human
resources) the second one is (high performance). The research aim to diagnose the relationship of influence
exerted by the first variable (re-engineering of human resources) on the second variable (high performance)
by analyzing and clarifying the presented variables and the relationship between these two variables and their
dimensions. The main research problem was represented by asking a set of questions, the most important one
is what is the reality of the application of the human resources re-engineering approach and its relationship to
high performance in the Central Statistical Organization, and what is the extent of awareness and knowing
the degree of contribution of the human resources re-engineering approach to upgrading work and achieving
high performance? .The researcher adopted the descriptive analytical approach in its completion with its
theoretical and applied aspects. The researcher also designed a questionnaire according to a number of ready-
made foreign standards, as the questionnaire included (50) items, the first variable consisting of four
dimensions included (20) items, and the second variable consisting of five dimensions (30) paragraphs,
which were distributed to a random sample of employees at various administrative levels and job positions,
consisting of (208) employees at the headquarters of the Central Statistical Organization. A set of statistical
methods were relied upon in testing hypotheses, which are (arithmetic mean, standard deviation, coefficient
of variation and simple linear regression) by using a set of statistical tools in the processing of research data
available in ready-made statistical programs (SPSS.V21, AMOSE, EXCEL).Finally, the researcher presented
a number of conclusions, recommendations and suggested a number of future studies.
Paper type: Research paper
Keywords: Re-engineering of Human Resources, High Performance.
1. Introduction
The most important thing that distinguishes management science from the rest of the sciences is its
constant acceptance of development according to the variables and requirements of the work environment.
The researchers saw in the organizational field that it is not possible to face the rapid changes with the same
pace of performance and the use of the same traditional methods, as the work environment today is
characterized by the accelerating dynamism that cannot be Control it, in addition to the emergence of
epidemiological variables that ravaged the whole world, such as the Corona (COVID19) pandemic.
Therefore, organizations tended to try to adapt to it by adopting the method of reengineering human
resources to represent it as one of the contemporary trends that work to invest in human resources, which is
considered one of the most important driving forces for all programs Continuous improvement as it allows
the organization to grow and continue within the dynamic environment. This study tries to highlight the
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importance of its variables and modernity by examining the type of relationship between human resources
re-engineering and its impact on high performance, and knowing the influence and correlation relationships
between its variables where high performance trends can contribute to the development of the reality of
organizations General to do better
To achieve its goal of reaching the ranks of high-performance organizations (HPO), the research
methodology is presented starting from the research problem, the research objective, the importance of the
research, the research assumptions, the methods used in the research, the research community and the
research sample, and the sources and methods of data collection.
* This paper is extracted from a higher diploma thesis equivalent to a master's degree that was submitted to
the University of Baghdad / College of Administration and Economics / Department of Public
Administration.
The researchers relied on the analytical study method for the following reasons:
The researchers' desire to shed light on one of the importance of re-engineering human resources and its
role in achieving high performance.
Improving human performance in order to achieve high performance at the level of the organization as a
whole and thus achieve sustainable growth and continuous improvement by investing in the most important
resource of the organization, which is the human element to obtain the best performance.
The real research problem lies in knowing the effect of re-engineering human resources in the Central
Statistical Organization, one of the formations of the Ministry of Planning, on the high performance in it.
The researcher found that there were problems that occurred as a result of the functional turnover of the work
force for financial or organizational reasons issued by higher authorities and the workers' failure to keep up
with the programs Advanced communication technology at the emergence of the Corona pandemic, in
addition to the lack of sufficient understanding of the senior management of the research variables, which
necessitated the need to find solutions to preserve and develop the remaining ones by improving their
technical, intellectual and knowledge level to face current and future challenges in light of the uncertainty
environment to overcome them and continue to provide the entrusted services In it, this study aims to know
the level of readiness of the government sector represented by (the Central Statistical Organization) to apply
human resources re-engineering, by knowing the requirements for its application, and the possibility of its
availability, also revealing the obstacles that may be faced by the senior management of the Central
Statistical Organization upon implementation, and proposals to overcome over these obstacles.
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variables and a statistically significant effect of the dimensions of human resource reengineering on the
dimensions of organizational revival
There are many studies on high performance, some of which are:
A study by (Al-Taie 2008) aimed to know the level of performance in two of the Iraqi public organizations,
namely (the General Organization for Leather Industries and the General Organization for Grain Trade),
whether the level of performance is consistent with the philosophical principles of high performance. Using
the questionnaire as a tool for collecting information, the research found that the two organizations did not
reach the level of high performance, in addition to the presence of significant differences between them in
the current level of performance, and the lack of interest of administrative leaders in this contemporary
concept and lack of access to its details and various dimensions.
In another study (Gu-Ne, Kim & Min Lee) - 2016) explaining the relationship between job formulation and
job characteristics and proving the possibility of job formulation that increases job satisfaction and
organizational commitment of employees and thus increases financial performance in insurance companies -
Korea, the study population is represented by employees working in Sales in insurance companies (the
sample size was 406 sales consultants). The questionnaire was adopted as a means of data collection and
analysis by using the SPSS and AMOS programs for analysis. The results showed that job formulation has a
positive effect on job satisfaction for members of the organization. Job formulation has a positive effect on
organizational commitment.
(Al-Amri-2018) showed the role of strategic intelligence in its dimensions (forecasting, future vision,
partnership, motivation and empowerment) and social responsibility in its dimensions (economic
responsibility, legal responsibility, moral responsibility, human responsibility) in achieving high
performance in its dimensions (management quality, long-term commitment, Continuous improvement,
workforce quality) in a sample of Iraqi cement factories, the size of the sample included in the study was
(521) managers, and the questionnaire was used as a main tool in data collection as well as personal
interviews and observation, and the statistical program (SPSS) was used for the purpose of conducting
statistical treatments. The study, the interaction of the dimensions of strategic intelligence and social
responsibility together, affects positively and clearly on high performance.
The study of (Junior & Fujihara -2018) analyzed the factors of creativity industries in high-performing
organizations by presenting the main motivating factors for organizational innovation in a group of 19
Brazilian organizations, from the public and private spheres. The study used a mixed approach (qualitative
and quantitative) to collect and analyze data. The exploratory factor was used as a tool for the study and
concluded that the most appropriate explanatory model was the model that contains four factors that
stimulate innovation: the management model, the senior management, the culture of innovation, and the
innovation-oriented strategy.
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Management quality
Re-engineering Business process
employees quality
Re-engineering Workplace systems
Impact relationship
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The previous table (2) shows that the values of the stability coefficient ranged around (0.720-0.777) for the
research dimensions and its variables, and it is greater than (0.70), as the value of the stability coefficient for
the research scale is (0.899), which is greater, which meaning that the questionnaire is of high stability and its
results can be adopted.
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about the future and design workplaces that are constantly changing It adapts to employee preferences and
therefore organizations must find ways to increase the engagement of their employees with the organization
through planning and re-engineering the workplace (Anupindi, et al, 2016:14).
2.7. The importance of re-engineering human resources:
According to what was stated in the book (Layl Spencer) "Re-engineering of human resources", the
importance of re-engineering human resources is that it enables the organization to understand the practical
change in the work systems and how to keep pace with the changes that have occurred in them (Spencer,
1995: 113), the following are the opinions of researchers about the importance of re-engineering human
resources:
(Johnson et al, 2015:9) showed that it is the alignment of human resources with the business strategy, as the
re-engineering of human resources ensures the compatibility of human resources with the overall business
strategy of the organization, that is, it enables human resources to understand the goals and objectives of the
organization and how to design policies and practices that support those goals, while )Sparrow & Hird, 2005:
305) referred to improving organizational performance as human resource re-engineering can improve
organizational performance, that is, it enables the human resources department to identify areas for
improvement and develop strategies to improve employee performance, increase employee engagement, and
improve overall productivity. (Kamoche& Cunha,2001:1106) added another important point where we show
the importance of re-engineering human resources in attracting and retaining talent. By designing policies and
practices that support employee development, work-life balance, and a positive organizational culture,
organizations can create an environment that attracts high-performance employees and it retains them.
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distinct relationships with them, direct communication with them, involving them, responding to them, and
focusing on the continuous enhancement of customer value.
2.8.1.4 Continuous improvement and renewal:
This term of Japanese origin means “change for the better or better,” as it aims to make continuous
gradual improvements throughout the organization and not in part through the participation of all employees
at various administrative levels (Khalaf, 2015: 495), continuous improvement includes all employees from
Senior management to management at the lower level by adopting a strategy that distinguishes the
organization from other organizations operating in the same sector which deepens people’s sense of a moral
duty in high-performance organizations to continuously strive to achieve The organization's goals
(ABDELJAWAD, 2022:147).
2.8.1. 5 Quality of employees:
The fifth dimension shows the importance of learning from others to develop their skills so that they can
achieve extraordinary results, by bringing together a diverse and integrated management team and workforce
and employing a workforce with maximum flexibility to help discover complexities in operations and
stimulate creativity in solving them as high performance organizations work continuously To develop its
workforce by training them to be creative and flexible in searching for new productive ways to achieve the
desired results of the organization (De wall: 2008:5).
3. Results and discussions
3.1 Measuring the level of variables (reengineering human resources, high performance)
The researcher analyzed the variables (re-engineering of human resources, high performance), using statistical
indicators (arithmetical means, standard deviations and coefficients of difference), to show the effect of a
decrease or increase in the value of the coefficients of difference in the order of these variables. Table (3)
shows this:
Table (3) Statistical measures for the variables (quality of human resources, entrepreneurship)
Coefficient of
Variable Arithmetic mean Standard deviation arrangement
difference
Human resource
3.143 0.411 13.09% 2
quality
Entrepreneurial 2.677 0.340 12.70% 1
The variable (high performance) has a relative coefficient of difference (12.70%), and its effect came in the
first order. As for its arithmetic mean, it is (2.677), which indicates that this variable has moderate
availability, and that its standard deviation is (0.340), as it indicated homogeneity and convergence in the
visions of the researched sample, which indicates its availability in the Ministry of Planning / Central
Statistical Organization. While the variable (re-engineering of human resources) has a relative coefficient of
difference (13.09%), and it came in the second order, and its arithmetic mean is (3.143), which indicates that
this variable has moderate availability, and that its standard deviation is (0.411), as it indicated homogeneity
and convergence in Visions of the researched sample, which indicates its availability in the Ministry of
Planning / Central Statistical Organization.
3.2 Test the study hypotheses
The researcher tested the hypotheses of the study to indicate whether it will be achieved or not, and to find out
the effect that occurs between the variables of the study, by adopting a simple linear regression analysis to
indicate the effect, its type is direct or inverse, and the extent of the variation between the variables, and that
the form of the general regression equation is:
Y=α+β*X
Y is the independent variable
α is the constant term of the equation
β is the marginal slope of the equation
X represents the independent variable
The research hypothesis test is as follows:
Testing the main hypothesis: There is no statistically significant effect of human resources re-engineering
with its dimensions on high performance with its dimensions.
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From Table (4) whose values were obtained in the program (SPSS), the following is clear:
The value of (F) came in the amount of (79.203), and the significance of (F) came in the amount of (0.000),
which is less than (0.05), which indicates an effect of the human resource re-engineering variable on high
performance, while the value of (R2) is the coefficient of determination of the amount (0.278). She indicates
that the percentage (28%) is the amount of increase of the variable high performance due to the increase in the
variable re-engineering of human resources, and that the percentage (72%) that remained is due to other
factors that were not the subject of the study.
The value of the fixed event is (1.308), while the marginal slope value is (0.436), which is positive, which
indicates that the resulting effect is a direct effect, that is, with the increase of the variable re-engineering of
human resources, the variable of high-performance increases, and the value of the marginal slope was tested
by (t) and reached The significance of this test is (0.000), which is less than (0.05), which indicates its
significance.
From the above results, the main hypothesis with content is rejected (there is no statistically significant effect
of re-engineering human resources with its dimensions on high performance with its dimensions), and the
alternative hypothesis is accepted for it, which is with content (there is a statistically significant effect of re-
engineering human resources with its dimensions in high performance dimensions).
a. Testing the first sub-hypothesis: There is no statistically significant effect of re-engineering work
culture on high performance
From Table (5) whose values were obtained in the program (SPSS), the following is clear:
Table (5) Impact indicators for the first hypothesis
The value of (F) came in the amount of (31.661), and the significance of (F) came in the amount of (0.000),
which is less than (0.05), which indicates an effect of the variable re-engineering the work culture in high
performance, while the value of (R2) is the coefficient of determination of the amount (0.133). She indicates
that the percentage (13%) is the amount of increase for the high performance variable due to the increase in
the variable re-engineering the work culture, and that the percentage (87%) that remained is due to other
factors that were not the subject of the study.
The value of the fixed event is (1.998), while the value of the marginal slope is (0.210), which is positive,
which indicates that the resulting effect is a direct effect, i. The significance of this test is (0.000), which is
less than (0.05), which indicates its significance.
From the above results, the first sub-hypothesis with content is rejected (there is no statistically significant
effect of re-engineering work culture in high performance), and its alternative hypothesis is accepted, which is
in content (there is a statistically significant effect of re-engineering work culture in performance higher)
b. Testing the second sub-hypothesis: There is no statistically significant effect of re-engineering
training and development on high performance
From Table (6) whose values were obtained in the program (SPSS), the following is clear
The value of (F) came in the amount of (37.563), and the significance of (F) in the amount of (0.000), which
is less than (0.05), which indicates an effect of the variable re-engineering training and development on high
performance, while the value of (R2) is the coefficient of determination of the amount (0.154). It indicates
that the percentage (15%) is the amount of increase for the variable high performance due to the increase in
the variable re-engineering training and development, and that the percentage (85%) that remained is due to
other factors that were not the subject of the study.
The value of the fixed event is (1.977), while the value of the marginal slope is (0.232), which is positive,
which indicates that the resulting effect is a direct effect, that is, with the increase of the variable re-
engineering training and development, the variable of high performance increases, and the value of the
marginal slope was tested by (t) and reached The significance of this test is (0.000), which is less than (0.05),
which indicates its significance.
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From the above results, the second sub-hypothesis with content is rejected (there is no statistically significant
effect of re-engineering training and development in high performance), and the alternative hypothesis is
accepted for it, which is in content (there is a statistically significant effect of re-engineering training and
development in performance higher)
c. Testing the third sub-hypothesis: There is no statistically significant effect of business process re-
engineering on high performance
From table (7) whose values were obtained in the program (SPSS), the following is clear:
Table (7) Influence indicators for the third sub-hypothesis
significa F F R2 significan t t(β) β α
The value of (F) came in the amount of (40.734), and the significance of (F) in the amount of (0.000), which
is less than (0.05), which indicates an effect of the variable re-engineering business processes on high
performance, while the value of (R2) is the coefficient of determination of the amount (0.165). She indicates
that the percentage (17%) is the amount of increase of the high performance variable due to the increase in the
variable re-engineering of business processes, and that the percentage (83%) that remained is due to other
factors that were not the subject of the study.
The value of the fixed event is (1.891), while the value of the marginal slope is (0.238), which is positive,
which indicates that the resulting effect is a direct effect, that is, with the increase of the variable re-
engineering of business processes, the variable of high-performance increases, and the value of the marginal
slope was tested by (t) and reached The significance of this test is (0.000), which is less than (0.05), which
indicates its significance.
Based on the above results, the third sub-hypothesis with content is rejected (there is no statistically
significant effect of business process reengineering on high performance), and its alternative hypothesis is
accepted, which is based on content (there is a statistically significant effect of business process reengineering
on performance higher)
d. Testing the fourth sub-hypothesis: There is no statistically significant effect of re-engineering
workplace systems on high performance
From Table (8), whose values were obtained in the program (SPSS), the following is clear:
Table (8) Influence indicators for the fourth sub-hypothesis
significan F F R2 significan t t(β) β α
The value of (F) came in the amount of (40.354), and the significance of (F) came in the amount of (0.000),
which is less than (0.05), which indicates that there is an effect of the variable re-engineering workplace
systems on high performance, while the value of (R2) is the coefficient of determination of (0.164). ) and
indicates that the percentage (16%) is the amount of increase of the high performance variable due to the
increase in the variable re-engineering of workplace systems, and that the remaining percentage (84%) is due
to other factors that were not the subject of the study.
The value of the fixed event is (1.789), while the marginal slope value is (0.295), which is positive, which
indicates that the resulting effect is a direct effect, that is, with the increase of the variable re-engineering of
workplace systems, the high-performance variable increases, and the value of the marginal slope was tested
by (t). The significance of this test was (0.000), which is less than (0.05), which indicates its significance.
From the above results, the fourth sub-hypothesis with content is rejected (there is no statistically significant
effect of re-engineering workplace systems on high performance), and the alternative hypothesis is accepted
for it, which is with content (there is a statistically significant effect of re-engineering workplace systems in
high performance)
4. Conclusions
The researcher reached a set of results based on the practical side of this research:
It is clear that the organization's management is keen on innovation and continuous improvement in work
procedures, and seeks to achieve efficiency and effectiveness in its performance. as this give evidence
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that the organization's management is ready to improve its services and improve its operations, and also it
is looking for the most effective ways to achieve the set goals.
The results showed that the dimension of re-engineering business processes is more available in the
Central Statistical Organization than the other dimensions of the variable, re-engineering of human
resources, and that the dimension of re-engineering of workplace systems is less available than the other
dimensions.
It turns out that the long-term orientation dimension is the most involved in the representation of the high-
performance variable and is the most available in the Central Statistical Organization, while the quality of
management is the least involved in the representation of the high-performance variable and is the least
available in the Central Statistical Organization.
It is clear that the human resources re-engineering variable is the most applied in the Central Statistical
Organization, while the high-performance variable was less applied in the Central Statistical
Organization.
It is clear that the human resources re-engineering variable directly affects the high-performance variable
in the Central Statistical Organization, which achieved the alternative hypothesis of the main hypothesis.
It turns out that the dimensions (re-engineering of work culture, re-engineering of training and
development, re-engineering of business processes and re-engineering of workplace systems) have a
direct effect on the variable high performance and achieved the alternative hypotheses of the sub-
hypotheses emanating from the main hypothesis of the research.
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المستخلص
تتجسد الفكرة الرئيسية للبحث في متغŽŽيرين حيث يهŽŽدف البحث إلى تشŽŽخيص عالقŽŽة التŽŽأثير الŽŽذي يمارسŽŽه المتغŽŽير األول (إعŽŽادة
هندسة الموارد البشرية) على المتغير الثاني (األداء العالي) من خالل تحليل وتوضيح المتغيرات المعروضŽة .والعالقŽة بين هŽذين
المتغيرين وأبعادهما ،تمثلت مشكلة البحث الرئيسية بطرح مجموعŽŽة من األسŽŽئلة أهمهŽŽا مŽŽا هŽŽو واقŽŽع تطŽŽبيق منهج إعŽŽادة هندسŽŽة
الموارد البشرية وعالقته بالمستوى العالي .األداء في الجهاز المركزي لإلحصاء ،وما مدى الوعي ومعرفŽŽة درجŽŽة مسŽŽاهمة منهج
إعادة هندسة الموارد البشرية في االرتقاء بالعمل وتحقيق األداء العŽالي؟ اعتمŽŽدت الباحثŽة في اسŽتكمالها Žالمنهج الوصŽŽفي التحليلي
بجوانبها النظرية والتطبيقيŽŽة .كمŽŽا صŽŽممت الباحثŽŽة اسŽŽتبانة وفŽŽق عŽŽدد من المواصŽŽفات القياسŽŽية األجنبيŽŽة الجŽŽاهزة ،حيث اشŽŽتمل
االستبيان على ( )50فقرة ،المتغير األول المكون من أربعة أبعاد اشتمل على ( )20فقرة ،والمتغير الثاني مكون من خمسة أبعاد (
.)30فقŽŽرات وزعت على عينŽŽة عشŽŽوائية من وظŽŽائف المŽŽوظفين على مختلŽŽف المسŽŽتويات اإلداريŽŽة والوظيفيŽŽة ،قوامهŽŽا ( )208
موظŽŽف بمقŽŽر الجهŽŽاز المركŽŽزي لإلحصŽŽاء .تم االعتمŽŽاد على مجموعŽŽة من األسŽŽاليب اإلحصŽŽائية في اختبŽŽار الفرضŽŽيات وهي
(المتوسط الحسابي ،االنحراف المعياري ،معامل االختالف ،االنحدار الخطي البسيط) ،باستخدام مجموعة من األدوات اإلحصائية
في معالجة ŽبيانŽات البحث المتŽوفرة في الŽبرامج اإلحصŽائية الجŽاهزة ،) SPSS.V21) ، AMOSE، EXCELوأخŽيراً قŽدم
الباحث عددًا من االستنتاجات والتوصيات واقترح عددًا من دراسات Žمستقبلية.
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Journal of Economics and Administrative Sciences Vol.00(00)2000, pp. 000-000