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Lab Report

Lab Report
Time Spent: 00:39
Score: 2/7 (29%)
Not Passed
Passing Score: 7/7 (100%)
TASK SUMMARY
Required Actions & Questions
On the Office1 computer, configure the network connection to request the IP address information from the DHCP
server
Q1What is the subnet mask for ITAdmin?
Your answer: 255.255.255.0
Correct answer: 255.255.255.0
Q2What is the IP address for the first DNS server on ITAdmin?
Your answer: 163.128.78.93
Correct answer: 192.168.0.11
Q3What is the IP address for the subnet mask on Office1?
Your answer: 255.255.255.0
Correct answer: 255.255.255.240
Q4What is the IP address for the first DNS server on Office1?
Your answer: 192.168.0.11
Correct answer: 163.128.78.108
Q5How is Office1 obtaining its IP information?
Your answer: Through DHCP
Correct answer: Manually assigned
Q6What is most likely causing the networking issues on Office1?
Your answer: There are misconfigured IP addresses.
Correct answer: There are misconfigured IP addresses.

EXPLANATION
Complete this lab as follows:

Troubleshooting

1. From Office 1, use the ping command to begin troubleshooting the problem by verifying the scope of the
connectivity issues.
a. Under Office 1, select Office1.
b. Right-click Start and then select Windows PowerShell.
c. From the PowerShell prompt, run the following ping commands (press Enter after each command):
ping 192.168.0.10 (CorpServer)
ping 192.168.0.34 (ITAdmin)
ping 198.28.2.254 (the internet service provider)
Notice that all the pings were unsuccessful.
2. From the IT Administration office, use the ping and ipconfig /all commands to continue determining the scope
of the connectivity issues.
a. From the top left, select Floor 1 Overview.
b. Under IT Administration, select ITAdmin.
c. Right-click Start and then select Windows PowerShell.
d. From the PowerShell prompt, run the following ping commands (press Enter after each command):
ping 192.168.0.10 (CorpServer)
ping 192.168.0.30 (Office2)
ping 192.168.0.33 (Exec)
ping 198.28.2.254 (the internet service provider)
Notice that all the pings were successful.
e. From the PowerShell prompt, type ipconfig /all and press Enter.

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f. From the top right, select Answer Questions.

g. Answer Questions 1 and 2.
3. From Office1, use the ipconfig /all command to analyze the differences between Office1 and ITAdmin IP
information.
a. From the top left, select Floor 1 Overview.
b. Under Office 1, select Office1.
c. From the PowerShell prompt, type ipconfig /all and then press Enter.
d. Answer Questions 3-6.
e. Minimize the Lab Questions dialog.

Fixing the Issue

From your troubleshooting steps, you found that Office1 was the only computer having connectivity issues. As you
examined and compared Office1's IP settings, you found that it was using the wrong subnet mask and DNS server. Since
DHCP was not being used (DHCP Enabled was set to NO), the IP information must have been manually entered using
bad or outdated information.

You will now rectify the issue by configuring the Office1 computer to obtain its IP information from the DHCP server.

1. From Office 1, configure the network connection to request the IP address information from the DHCP server:
a. Right-click Start and then select Settings.
b. Select Network & Internet.
c. Select Ethernet.
d. From the right pane, select Change adapter options.
e. Right-click Ethernet and then select Properties.
f. Select Internet Protocol Version 4 (TCP/IPv4) and then select Properties.
g. Select Obtain an IP address automatically.
h. Select Obtain DNS server address automatically.
i. Select OK.
j. Select Close.
k. Close the Networking Connections and Settings windows.
2. Verify that Office1 is now able to connect to the internet.
a. From the PowerShell prompt, type ipconfig /all. Verify the following settings:
DHCP Enable: Yes
Subnet mask: 255.255.255.0
DNS Servers:
192.168.0.11
192.168.10.11
b. From the PowerShell prompt, run the following ping commands (press Enter after each command):
ping 192.168.0.10 (CorpServer)
ping 192.168.0.34 (ITAdmin)
ping 198.28.2.254 (the internet service provider)
Notice that both pings are successful.
c. From the top right, select Answer Questions.
d. Scroll to the bottom and select Score Lab.

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