DIMM Replacement On X400 Node

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DIMM replacement on X400 node Suscribirse 

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tstepn...@axs.tv 27 jul 2020, 21:03:13   

a Isilon Technical User Group
Got an alert: HW_CTO_PHYS_MEM: Physical Memory low (expected 48GB, found 40GB)
Found this doc: Isilon DIMM replacement policy for Isilon nodes - Event ID: 900010007,
900160004
Article Number: 471888
Running 8.0.0.4 code on Gen4 X400 node
Got on affected node. So it does only see 40GB:

node-8# isi_hw_status | grep RAM
RAM: 42905305088 Bytes
node-8# isi_dmilog
Log:
Totals:
But since the log has no info, how do I know which DIMM needs replacing?
Thanks,
Tom
Anurag Chandra 27 jul 2020, 21:18:52   

a isilon-u...@googlegroups.com
/var/log/isi_hwmon.log on that node should have some info
On Tue, 28 Jul 2020 at 12:33 AM, tstepn...@axs.tv <tstepn...@axs.tv> wrote:

900160004
Article Number: 4718g

RAM: 42905305088 Bytes
node-8# isi_dmilog
Log:
Totals:
Thanks,
Tom
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mandar kolhe 27 jul 2020, 21:20:13   

a isilon-u...@googlegroups.com
Can you please share output of below command:
# dimidecode -t memory
Also just to be sure you are checking dmilog on right node ?
Their is bug in gen4 & gen5 node for dimm issues so in that nodes messages are you seeing any
MCA errors ?
Thanks,
Mandar
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tstepn...@axs.tv 29 jul 2020, 19:24:39   

a Isilon Technical User Group
Yes, I'm on the right node. Output below:
node-8# cat /var/log/isi_hwmon.log

Feb 11 21:37:31 newsyslog[977]: logfile first created
node-8# dmidecode -t memory
# dmidecode 2.10
SMBIOS 2.6 present.
Handle 0x0038, DMI type 16, 15 bytes

Physical Memory Array
Location: System Board Or Motherboard
Use: System Memory
Error Correction Type: Multi-bit ECC
Maximum Capacity: 192 GB
Error Information Handle: Not Provided
Number Of Devices: 6
Handle 0x003A, DMI type 17, 28 bytes

Memory Device
Array Handle: 0x0038
Total Width: 72 bits
Data Width: 64 bits
Size: 8192 MB
Form Factor: DIMM
Set: None
Locator: P1-DIMM1A
Bank Locator: BANK0
Type: <OUT OF SPEC>
Type Detail: Other
Speed: 1333 MHz
Manufacturer: Hyundai
Serial Number: 2BA63451
Asset Tag: AssetTagNum0
Part Number: HMT41GR7AFR8A-PB
Rank: Unknown
Handle 0x003C, DMI type 17, 28 bytes

Memory Device
Data Width: 64 bits
Size: No Module Installed
Form Factor: DIMM
Set: None
Locator: P1-DIMM1B
Bank Locator: BANK1
Type: <OUT OF SPEC>
Type Detail: Other
Speed: Unknown
Manufacturer: Manufacturer01
Serial Number: SerNum01
Part Number: ModulePartNumber01
Rank: Unknown
Handle 0x003E, DMI type 17, 28 bytes

Memory Device
Data Width: 64 bits
Size: 8192 MB
Form Factor: DIMM
Set: None
Locator: P1-DIMM2A
Bank Locator: BANK2
Type: <OUT OF SPEC>
Type Detail: Other
Speed: 1333 MHz
Serial Number: BEA63451
Rank: Unknown

Memory Device
Data Width: 64 bits
Form Factor: DIMM
Set: None
Locator: P1-DIMM2B
Bank Locator: BANK3
Type: <OUT OF SPEC>
Type Detail: Other
Speed: Unknown
Rank: Unknown

Memory Device
Data Width: 64 bits
Size: 8192 MB
Form Factor: DIMM
Set: None
Locator: P1-DIMM3A
Bank Locator: BANK4
Type: <OUT OF SPEC>
Type Detail: Other
Speed: 1333 MHz
Serial Number: 0AA63451
Rank: Unknown

Memory Device
Data Width: 64 bits
Form Factor: DIMM
Set: None
Locator: P1-DIMM3B
Bank Locator: BANK5
Type: <OUT OF SPEC>
Type Detail: Other
Speed: Unknown
Rank: Unknown

Physical Memory Array
Location: System Board Or Motherboard
Use: System Memory
Error Correction Type: Multi-bit ECC
Maximum Capacity: 192 GB
Number Of Devices: 6

Memory Device
Data Width: 64 bits
Form Factor: DIMM
Set: None
Locator: P2-DIMM1A
Bank Locator: BANK6
Type: <OUT OF SPEC>
Type Detail: Other
Speed: Unknown
Rank: Unknown
Handle 0x004A, DMI type 17, 28 bytes

Memory Device
Data Width: 64 bits
Form Factor: DIMM
Set: None
Locator: P2-DIMM1B
Bank Locator: BANK7
Type: <OUT OF SPEC>
Type Detail: Other
Speed: Unknown
Rank: Unknown
Handle 0x004C, DMI type 17, 28 bytes

Memory Device
Data Width: 64 bits
Size: 8192 MB
Form Factor: DIMM
Set: None
Locator: P2-DIMM2A
Bank Locator: BANK8
Type: <OUT OF SPEC>
Type Detail: Other
Speed: 1333 MHz
Serial Number: 2AA73451
Rank: Unknown
Handle 0x004E, DMI type 17, 28 bytes

Memory Device
Data Width: 64 bits
Form Factor: DIMM
Set: None
Locator: P2-DIMM2B
Bank Locator: BANK9
Type: <OUT OF SPEC>
Type Detail: Other
Speed: Unknown
Rank: Unknown

Memory Device
Data Width: 64 bits
Size: 8192 MB
Form Factor: DIMM
Set: None
Locator: P2-DIMM3A
Bank Locator: BANK10
Type: <OUT OF SPEC>
Type Detail: Other
Speed: 1333 MHz
Serial Number: 04A73451
Rank: Unknown

Memory Device
Data Width: 64 bits
Form Factor: DIMM
Set: None
Locator: P2-DIMM3B
Bank Locator: BANK11
Type: <OUT OF SPEC>
Type Detail: Other
Speed: Unknown
Rank: Unknown
I can now identify the Location / Bank Location info for each module. Output in bold is missing info
("not like the others"), so I'm assuming that the slot is either empty, or this is the DIMM that needs
replacement. ..?
On Monday, July 27, 2020 at 1:20:13 PM UTC-6 kolhem...@gmail.com wrote:

Can you please share output of below command:
# dimidecode -t memory
Also just to be sure you are checking dmilog on right node ?
Their is bug in gen4 & gen5 node for dimm issues so in that nodes messages are you seeing
any MCA errors ?
Thanks,
Mandar
On Jul 28, 2020 12:33 AM, "tstepn...@axs.tv" <tstepn...@axs.tv> wrote:

900160004
Article Number: 471888

RAM: 42905305088 Bytes
node-8# isi_dmilog
Log:
Totals:
Thanks,
Tom
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Technical User Group" group.
To unsubscribe from this group and stop receiving emails from it, send an email to isilon-
user-gr...@googlegroups.com.

DIMM Replacement On X400 Node

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 

DIMM replacement on X400 node Suscribirse 

tstepn...@axs.tv 27 jul 2020, 21:03:13   

Running 8.0.0.4 code on Gen4 X400 node

Got on affected node. So it does only see 40GB:

Anurag Chandra 27 jul 2020, 21:18:52   

/var/log/isi_hwmon.log on that node should have some info

On Tue, 28 Jul 2020 at 12:33 AM, tstepn...@axs.tv <tstepn...@axs.tv> wrote:

Got on affected node. So it does only see 40GB:

mandar kolhe 27 jul 2020, 21:20:13   

Can you please share output of below command:

Also just to be sure you are checking dmilog on right node ?

tstepn...@axs.tv 29 jul 2020, 19:24:39   

Yes, I'm on the right node. Output below:

node-8# cat /var/log/isi_hwmon.log

Handle 0x0038, DMI type 16, 15 bytes

Handle 0x003A, DMI type 17, 28 bytes

Handle 0x003C, DMI type 17, 28 bytes

Handle 0x003E, DMI type 17, 28 bytes

Handle 0x0040, DMI type 17, 28 bytes

Handle 0x0042, DMI type 17, 28 bytes

Handle 0x0044, DMI type 17, 28 bytes

Handle 0x0046, DMI type 16, 15 bytes

Handle 0x0048, DMI type 17, 28 bytes

Handle 0x004A, DMI type 17, 28 bytes

Handle 0x004C, DMI type 17, 28 bytes

Handle 0x004E, DMI type 17, 28 bytes

Handle 0x0050, DMI type 17, 28 bytes

Handle 0x0052, DMI type 17, 28 bytes

On Monday, July 27, 2020 at 1:20:13 PM UTC-6 kolhem...@gmail.com wrote:

Also just to be sure you are checking dmilog on right node ?

On Jul 28, 2020 12:33 AM, "tstepn...@axs.tv" <tstepn...@axs.tv> wrote:

Got on affected node. So it does only see 40GB:

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