01-The Gem Theory

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Rock Solid
Management Strategies
Polishing Your Approach to Coworkers and Clients
For More Profit
Creating a great business is like polishing a precious

gem stone. You uncover it, sometimes covered in ash
and debris, and it has uneven, jagged edges that need
smoothing out. Once you put in the time and effort
to polish it and bring out its true beauty, you have a
precious gem for life.
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The most important first step is to find a hungry market
and fulfill the needs of the customer. The second most
important step becomes building your team. In some
ways, finding the right people for your team can be
more important to your company than the product or
service you are providing, because in business the best
team will always take care of your customers. Selling
something or providing a service or product to the
marketplace, that’s easy – it’s just sales and marketing.
With the right people on your team, it won’t matter
what happens to the marketplace, the economy, or
your product. The best team will be resourceful and
always be able to come up with solutions to solve any
problems within the company. One thing coworkers and
customers have in common is that they shine when you
speak their language.
Business is simple, but people are complicated. Building

a strong and successful team means surrounding
yourself with different personality types specific to
each individual role they play in your company. I have
learned there are four main personality types and
understanding each type will assist you in all your
endeavors. When you apply this knowledge in business,
it will help you build your relationships and ultimately
allow you to make more money.
R O C K S O L I D M A N AG E M E N T S T R AT EG I E S 3
Polishing Your Approach to Coworkers and Clients For More Profit
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As a Chinese immigrant, the significance of color,
numerology and gemstones has always been a part
of my heritage, as well as influenced my business
practices, namely in hiring and management. The
ancient Chinese used gemstones to create healthy flows
of energy that were believed to help solve problems,
ailments, and to attract positivity. Gemstones come
from the earth, and we as humans are highly connected
to them, because really, we come from the earth as
well. I could choose to use any of the “traditional” hiring
and personality assessment systems, but I choose to
use this one based upon gem characteristics not only
because it has roots in Chinese history and culture, but
because it makes sense and it works. The system I’ve
employed in understanding these personality types
is through assigning a particular gemstone to each
personality. This system is based off of Dani Johnson’s
model of the Four Personality Gems Theory, which I
have adopted for my purposes. In the Personality Gem
Theory, each gem has their own distinct outlook, set
of values, motivations, and communications styles;
almost like a language. By understanding which of
your coworker and customers are an emerald, pearl,
sapphire or ruby, you can create rock solid results
through tailoring your communication style according
to the personality at hand.
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The Four Gems
E M E R ALD PE AR L RU BY SAPPH I R E
M OT I VAT E D BY M OT I VAT E D BY M OT I VAT E D BY M OT I VAT E D BY
• Facts & figures • Being a part • Challenges and • Fun

• Systems & of something goals • Public
organization bigger than • Pressure Recognition
• Research themselves • Competition • Positive energy
• Clear direction • Helping others • Public • Human
• Results • Authenticity & recognition interaction
trust • Big dreams
• Greatness &
growth
PET PEEVES PET PEEVES PET PEEVES PET PEEVES
• Tardiness • Confrontation • Complacency • Rules

• Not following • Disingenuous • Lack of drive • Structure
protocol people • Schedules
• Incorrect • Overly loud • Negativity
grammar & environments
typos • Pressure to
perform
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Identify Your Gem
We communicate and operate under one primary Gem,

but often there is a secondary in the mix as well. As we
examine each Gem and its personality traits, see if you
can figure out which one best describes you.
For example, I am a Pearl and a Ruby. My parents

are both Pearls, so I was raised in that environment.
However, a Pearl in business will get walked on and
taken advantage of if not careful. So, I had to quickly
allow the Ruby in me to shine through as well. My wife
and I are a perfect match because she is a Sapphire, so
we offer each other balance. My business partner is an
Emerald, which is exactly what I need. You’ll see why as
we describe each Gem.
Once you identify your own personality type, or Gem,

and get comfortable with your own language, you
will also spot other gems more quickly. I’m able to do
this in the first 10 seconds of meeting someone new,
so I know exactly how to analyze and communicate
more effectively with each Gem and speak in his/her
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language. This is critical for closing sales, teaching new

subjects, and setting goals. You will notice that both
your personal and working relationships will become
less stressful, more productive, and more fulfilling in
every way.
I went back into my deep Chinese heritage and found

even more interesting traits that play a role in describing
each type of personality. Let’s look at these Gems more
closely and see how these characteristics all fit together.
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The Emerald
The Emerald is a gemstone of the Chinese goddess
Quin Yin, representing universal love and inner beauty.
This is a very powerful crystal, symbolic of wisdom,
and abundance. The ancient Chinese believed that
emeralds would provide wisdom and insight, as well as
heal both physical and mental ailments. In true Chinese
tradition, green is considered one of the three (green,
red and yellow) lucky colors. Green, the vibrant color of
the Emerald, also symbolizes wealth, hope, harmony,
fertility, regeneration, and growth. In Chinese culture,
green is also seen as the color of purity.
As far as the actual physical elements of the Emerald,

on the scale or hardness, it is considered a nine as
compared to that of a diamond which is defined as a
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10. The Emerald gem can stand up to everyday wear
as does the Emerald Gem Personality, standing up for
themselves – strong in their ability to follow through,
follow up, and perform tasks to the best of their abilities.
Emeralds can teach us to be true to our word; when the
Emerald proclaims their truth and is motivated by all the
facts, there’s no stopping them from moving forward.
They are motivated by the bottom-line.
The Emerald Personality Gem sees the world in black

and white. They love and need facts and figures. If you
are an Emerald, you might find yourself frequently
misunderstood and people may think you’re cold or
insensitive, but they couldn’t be further from the truth.
Emeralds are very articulate in their speech and are
always asking, “Why?” Ultimately, Emeralds are just
interested in the bottom line and want to understand it
as quickly as possible before they make any decisions;
They hate long meetings. Emeralds love systems and
organization. Their systems have systems and they can
get hung up on perfectly organizing things so much
they never actually move forward or get started on a
project. Plus, Emeralds are usually the grammar police;
they hate typos. They also aren’t happy when people
are late. Managers want Emeralds to keep numbers in
check. Emeralds talk in rhythm and monotone, and they
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don’t like mindless conversation – it is waste of time
and time is money. You’ll learn quickly never to waste an
Emerald’s time.
As an Emerald, you need to focus on one thing at a time

and try to push yourself forward so you can finish the
learning stage quickly. An Emerald’s mantra needs to
be: “Done is better than perfect.”
Emeralds are great organizers, and we can learn a lot

from them regarding taking responsibility, timeliness,
and conciseness. They are problem solvers and
perfectionists. If you are working with an Emerald, make
sure to give them clear steps and all the accurate facts
they need to make an informed decision. They are loyal
and always willing to help. They love instructions and
take inventory of all the parts in an orderly fashion.
Their closets will hold clothing that is more than five
to 10 years old. They like simple accessories, and they
purchase quality items at a good price. They research
their cars before they buy them. In their minds, there
is a place for everything. When they are home alone,
they will complete the items on their task list one by one
ensuring everything gets completed in a timely, orderly,
and efficient fashion.
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To win with an Emerald
• You must understand that in order for them to feel
secure, you will need to provide all details and speak
to them in a very logical manner; you need to show
them confidence in your abilities.
• Show them everything especially any documents
and all numbers.
• Make sure you are on time when meeting with an
Emerald. If you are late, Emeralds will feel you are
wasting their time.
• Be very precise, very exact, and have everything
very planned out.
• Focus on making quick decisions and providing them
with the most accurate information and results.
• Emeralds will do their own research, and you’ll gain
some bonus points if you provide them with all the
results they want to see. You’ll surely impress them
and win a sale.
Emerald Personality Gem Takeaways

• Organized
• Perfectionist
• Problem Solver
• Analyzer
• Results Oriented
• Sees Things as Black and White
• Focused on Bottom-line
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Top questions to ask an Emerald in an interview:
• Do you consider yourself organized?
• What do you need to complete tasks in a timely
manner?
• If you are given several tasks at once, do you
complete the one by one, or do you jump around
between tasks?
Top ways to make an Emerald feel empowered.

• Facts and Figures
• Timeliness, responsibility, and conciseness
• Clear direction
• Confidence in your abilities
• Loyalty
Top ways to demotivate an Emerald.

• Unclear direction with insufficient information to
complete the task at hand
• Tardiness
• Disorganization
Top things to consider when dealing with an

Emerald client.
• Provide all necessary information
• Be on time
• Articulate yourself well and logically
• Be confident in your abilities
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The Pearl
Moving onto the Pearl – the actual Pearl gemstone is
literally smoother around the edges compared to the
other Gems and very similar to the Pearl Personality
Gem. Known for their calming effect, the Pearl is
said to balance one’s karma, offer protection, and
attract wealth and good luck. It symbolizes loyalty,
purity, generosity, and integrity. In many ancient Asian
cultures, the smooth wholeness, and magic appearance
of the pearls in such insignificant life forms as oysters
indicated the presence of divinity. Their natural bead-
like shape made them easy to use for decoration and
yielded lovely results. Its physical trait resembles a
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round circle or could be related to that of the number
zero in Chinese numerology, which means limitless.
Helping others is the Pearl’s number one motivation.
Money, competition, and the limelight are not important
to the Pearl. They want to contribute to a cause bigger
than themselves and are drawn to take action. Many
pearls are generously involved with organizations that
promote the welfare of others. Pearls hold very strong
convictions; they value authenticity and trust. A Pearl
will not tolerate fake friendships and will know when
they are dealing with an “imitation pearl.” Although
imitation pearls look like the part, they do not have the
same smoothness as genuine pearls – they lack the
luster and shine.
Pearls are very caring and loyal and want to make a

difference. They have a purpose. Pearls love people,
and they love helping people. Like the sapphire, they are
a light in the world, but it’s a more soothing light, not a
bright shining spotlight. They just aren’t as loud. They
wear comfortable clothing, like earth tones, and not
many accessories unless those items hold sentimental
value. Their appearance is simple, simple hair, simple
clothing; whatever is easy. Their cars are safe and good
for the environment. They head for the organic section
in the grocery store and eat healthy food. They want to
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save the world. When home alone they listen to relaxing
music. They enjoy a nice quiet restaurant, are not huge
spenders, and they give money to friends and family.
They value relationships and still enjoy spending time
with some of their high school friends. They are loyal,
sensitive, non-demanding, always willing to help, and
actually follow through with that help. You can always
count on a Pearl.
Thoughtful and patient, the Pearl dislikes conflict and

controversy. Pearls love sharing and are very proud
of their family and friends; they frequently come up in
conversation. Sapphires (we’ll get to them in a minute)
who thrive on the joys of meeting new people, Pearls
value grounded and rooted relationships. They prefer
small intimate settings versus a big social gathering.
Pearls are loyal, trustworthy, and love to serve and give
of themselves. Due to their nature, sometimes they are
overlooked and taken advantage of. If you are a Pearl,
you need to be selective about who you choose to help.
By placing clear boundaries in your life, you can learn
to say “no” without the fear of disappointing others. To
avoid burnout, a Pearl must work at putting themselves
first every once and awhile. A Pearl’s mantra should be,
“It is more loving to say ‘no’ sometimes.”
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If you are working with or attempting to close a deal
with a Pearl, be as authentic as possible. Pearls can
sniff out an imitation in a second and will quickly lose
trust. Pearls care less about facts, figures, or money,
so appeal to their good nature. Share how you can help
them or how you’ve helped others in the past. Pearls
need to feel valued for the work they do that normally
goes unnoticed. When communicating with a Pearl,
approach with a more soft-spoken voice, and tone it
down. Don’t come on too strong as that will make them
feel uncomfortable. They will also avoid confrontation
because to them, it’s just not worth it.
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To win with a Pearl
• Understand they could care less about facts, figures,
or money.
• Appeal to their good-natured side by showing
authenticity and genuineness. Remember, Pearls
can always detect an imitation.
• Share how you can help them or how you’ve helped
others in the past.
• Pearls need to feel valued for the work they do that
normally goes unnoticed.
• Approach with a more soft-spoken voice, and tone
it down. Don’t come on too strong. They will feel
uncomfortable in a in crowds.
• They will also avoid confrontation because to them,
it’s just not worth it.
Pearl Personality Gem Takeaways

• Genuine
• Authentic
• Help Others
• Trustworthy
• Can be Taken Advantage of
• Need to Learn to Say No
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Top questions to ask in an interview to identify a
Pearl:
• What will you contribute to our organization and why
do you want to work here?
• Do you work better in small, quiet settings or large,
high-energy settings?
• How do you handle confrontation?
• What is the most effective way to communicate with
you?
Top ways to make a Pearl feel empowered.

• Allowing them to help and contribute
• Authentic and trustworthy relationships
Top ways to demotivate and Pearl.

• Deceit
• Conflict & controversy
• Confrontation
Top things to consider when dealing with a Pearl

client.
• Share your authenticity and genuineness
• Appeal to their good-natured side
• Approach them with soft-spoken voice
• Meet in quiet and intimate settings
• Avoid confrontation
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The Ruby
The Ruby has forever been held in the highest esteem
in Asian countries. Rubies were used to decorate
armor and ornament harnesses of noblemen in
China. The Rubies red brilliance is the most popular
color in Chinese culture symbolizing good luck, joy,
beauty, and happiness. In Chinese culture, red also
represents celebration and vitality. It is believed that
rubies can improve motivation, as well as promote clear
visualization and aid in retaining wealth and passion.
Chinese businesses are also known to use red in their
marketing efforts. Dynamic as always, a Ruby brings
out passion and enthusiasm embracing life to the
fullest; a Ruby is a true leader.
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When observing the actual Gem, it is rare to find a Ruby
with fine quality over three carats in size. In Chinese
Numerology, the number three is considered a very
lucky number and sounds similar to the word for
growth, symbolizing life, abundance and birth.
The Ruby Personality Gem is best described as

competitive. Rubies don’t like to even play a game if
think they can’t win. (If you are a Ruby, you probably
take family game night way too seriously.) They love
to win and are motivated by challenges. Rubies thrive
on being the best at everything and are constantly
striving for their next big goal. Rubies want to feel
valued for their uniqueness and like to celebrate their
accomplishments and thrive on public recognition.
Lots of business owners are Rubies because Rubies
are blessed with extra confidence in their abilities to be
the best and are very likely to take risks; they are true
leaders. Rubies can sometimes be too direct and cause
hurt feelings. Not confrontational, they are just focused
by whatever they are working towards. Rubies are
exceptionally susceptible to the comparison trap and
will turn their vibrant red brilliance to blue if they feel like
someone is outperforming them.
As a Ruby, your mantra needs to be, “Comparison is
the thief of joy.” Rubies can teach us how to be brave,
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to take bigger risks; and to never give up. To avoid
burnout, Rubies should narrow their focus to one thing
instead of trying to be the best at everything. Rubies
can also avoid hurting those they love by working on
their communication skills and being more sensitive. If
you are working with a Ruby, you can motivate them by
listening to their ideas and acting as a sounding board.
They need to talk things out. Rubies love big dreamers
and believe they can achieve anything they set their
sights on. The Ruby is motivated by greatness, growth,
and inspiration.
When looking inside their closets, you will only find the
best. The best clothing, the most popular brands. They
dress to impress. They hairstyles are trendy. Their cars
are the best. You will find a Ruby not overly organized
or sloppy, they are just busy, busy making money.
Shopping is grab and go. When they are home alone,
they just keep working. They work so much, they skip
meals, and when you have dinner with them, they inhale
their meals. They are very determined and ambitious
achievers and quick decision makers.
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Rubies are often business owners and entrepreneurs
because they like to lead. Rubies are proud of their
accomplishments and want to tell you about them.
They are probably applying for every job but would
get better results by narrowing their focus and putting
more effort into just a few of the best ones. They work
with great speed and diligence because time is money.
They have the mentality that says they can only count
on themselves. Rubies need help with balance because
they can be control freaks in a business. They must
learn to sometimes let go and eventually be shown they
really need to be part of a team. The easiest way to sell
to a Ruby is by saying the words “limited edition.” They
want it, so they’ll go after it and get it!
To win with a Ruby

• Impress them by being an idea generator
• Make yourself available so they can be more
productive
• Do not get offended if they hurt your feelings.
• A Ruby will say, let me show you how it’s done, so
let them show you! And show you they will with 100
percent effort.
• Let them go first because that’s what they want and
how they will excel best.
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Ruby Personality Gem Takeaways
• Competitive
• Leaders
• Motivated
• Confident
• Risk Takers
• Need to be More Sensitive
• Need to Focus on One Thing at a Time
Top questions to ask in an interview to identify

a Ruby if you are looking for these traits on your
team.
• Would you describe yourself as competitive?
• Do you often compare yourself to others and have a
need to be the best at everything?
• How likely are you to take risks, and how do you
calculate those risks?
• Describe a time when you were in a leadership
position.
• What is your style of communication with others?
• Do you work well with and trust others?
Top ways to make a Ruby feel empowered.

• Challenges
• Value and celebrate them for their accomplishments
• Winning
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Top ways to demotivate and Ruby.

• Lack of ideas
• Being unavailable
• If you are easily offended
Top things to consider when dealing with a Ruby

client.
• Generate ideas off of each other
• Make yourself available so that they can be more
productive
• They work fast and diligently
• They have a tendency to believe they can only count
on themselves
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The Sapphire
Within the Chinese Heritage, blue is seen as one of the
favorite colors symbolizing healing, trust, long life, and
harmony. In parts of Asia, Saturday was the designated
day to wear sapphires and dress in blue, because
the color and stone indicated wisdom and generous
thinking. In Chinese business, the color blue is heavily
used in marketing.
Although the physical attributes of the actual Sapphire

gem are similar to those of the actual Ruby gem in
terms of the hardness of the stone, representing a nine
(noted earlier), the only real difference between the
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two is the color. However, when Rubies and Sapphires
are compared to each other in the Personality Gems
Theory, they are notably different – yet both are
motivated by attention and recognition, but for slightly
different reasons. While Rubies want to be the best,
Sapphires just want to be in the limelight and will work
for recognition more than money. Unlike a Ruby, a
Sapphire can be found in a rainbow of colors and that’s
true for the Personality Gem Sapphire as well. They light
up a room with their good vibes and positive energy
reflecting colorful rays of beauty.
In the Middle Ages, wearing a sapphire was believed

to have suppressed negative thoughts and bring gifts
of fulfillment and joy. This belief is not far off, because
the Sapphire Personality Gem is primarily motivated
by having a good time and being the life of the party.
They light up a room with their good vibes and positive
energy and want everything to be fun, or they won’t
waste their time. Sapphires are positive people, love
human interaction, and are social butterflies – seeing
the best in everyone. They just want to enjoy life and
all the experiences it has to offer. Our Sapphire friends
teach us to not take life so seriously and to make
time for fun. Sapphires just need to understand that
not everyone feels as happy-go-lucky and positive as
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they do all the time. Sapphires need to express more
sensitivity when other gems share their struggles.
A Sapphire’s mantra should be, “Eat that frog!” meaning
make sure to do the important and maybe boring tasks
first so you are free to enjoy the rest of your time. If
you are working with a Sapphire, you should remember
to shine the limelight their way! Give them a time to
shine and value their positive energy contributions to
your group. Try to be positive around them, because
Sapphires don’t want to waste time on the negative.
Their closets hold fun, bright, and colorful clothing.
They go overboard on accessories, love tattoos, and
shoes. They are extreme; they are all about standing
out. Their cars are fun. They buy more than they intend
to when shopping. When they are home alone, they
want to listen to loud music and talk on the phone at
the same time. They love concerts, activities, and they
are usually late. When you ask them a question, they
think with their mouths. In a Sapphire’s book, rules are
meant to be broken. The Sapphire will still get the job
done, do it well, and make a difference but only on their
terms. They love helping people. They just need help
with organization. Sapphires and Emeralds complement
each other well, they just take a different approach.
They love recognition and like teamwork.
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To win with a Sapphire
• Praise their successes and always have a positive
word to say. They truly thrive on recognition and
praise, and so will your team if these Gems are
treated right.
• Understand that they value relationships, and
everyone loves to be around them because they
radiate positive energy.
• Know that they cast visions, are great promoters,
and great sales people.
• Remember that they are organized as long as it’s fun
• When communicating with a Sapphire, approach
them as a fun-loving friend, and they will connect
with you in an instance.
• The way to sell to a Sapphire is by using these words,
“Trust me, it works.” That’s all they need to hear, and
they will be sold.
Sapphire Personality Gem Takeaways

• Motivated by a Good Time
• Love the Limelight
• Positive
• Social Butterflies
• Thrive on Recognition and Praise
• Need to be More Sensitive
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Top questions to ask a Sapphire in an interview:
• Would you consider yourself a “people person?”
• When you find yourself avoiding tasks, what is the
primary reason?
Top ways to make a Sapphire feel empowered.

• Show them a good time
• Have them work with others
• Positivity
• Praise
Top ways to demotivate and Sapphire.

• Negativity
• Minimal human interaction
• Boredom
Top things to consider when dealing with a

Sapphire client.
• They are the life of the party
• To connect with them instantly, approach them as a
fun-loving friend
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At the end of the day, you’re looking for a team of

people who are loyal to the brand, and care about your
company’s success as much as you do. Those types of
employees do exist, so it’s all about finding them.
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Special Bonus
Now that the personalities of each gem in the Gem

Theory have been broken down, as a bonus I am going
to tell you the three types of employees to look out for
when hiring regardless of their Gem Personality. There
are three types of employees:
1. The Grunt
2. The Mercenary
3. The Patriot
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The Grunt is the type of employee who does the bare

minimum, and they’re okay with being a mediocre
employee as long as they can do their job and go home.
Doing the bare minimum is doing just enough work to
collect a paycheck – just enough work to not get fired.
In other words, they just barely meet your expectations.
It would never cross a Grunt’s mind to go above and
beyond, or to exceed your expectations. The bottom
line is: you don’t want to hire a grunt.
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A Mercenary is a very transactional employee.

They work for money – that’s it. Money is their
main motivator. So much so, that if they ever got
an opportunity to make more money elsewhere,
they wouldn’t think twice. They’d take the other job
regardless of what type of company it was. It can be
difficult to find loyalty in the Mercenary. You may find
that some Mercenaries can have the personality traits
of The Sapphire. As Sapphires are social butterflies,
business leaders are okay with having Mercenaries on
their sales team. A lot of sales people are Mercenaries,
and because money is their motivator, you can count
on them to go in for the kill. While it’s fine to hire a
Mercenary for a sales role, there aren’t many other
positions you’ll want to hire a Mercenary for.
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Finally, we get to The Patriot. The Patriot encompasses

the strengths of the Four Personality Gems. You want
the greatest number of Patriots on your team as
possible, because Patriots will help your business be its
most profitable. Like the Pearl, Patriots are motivated
by greatness. This means that they’re motivated by
something greater than money. Yes, they want to
make money, but being part of something they can be
proud of motivates them much more than money does.
Having a sense of purpose and being part of an inspiring
mission excites them more than their salary ever will.
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If you prefer the traditional hiring method of
interviewing candidates, you’ll know you’re interviewing
a Patriot when, like the competitive Ruby, instead of
asking what the compensation structure is, they’re
more likely to tell you about an idea they have that could
take your business to the next level. Like the Emerald,
Patriots are dedicated and dependable. The symbolism
of the green color of an Emerald can also be applied
to The Patriot in that their intentions are pure. Patriots
truly care and are proud of what they’re part of. They
pride themselves on doing great work and making the
company better. They’re hungry for greatness, and any
way they can associate themselves with it. This is the
type of employee you want to focus on hiring to ensure
you have the best team working for you.
Building a devoted team requires that you hire for

roles – you don’t hire for tasks. When someone has
a ‘role’ it means they’ve been entrusted with a ‘part’,
and that’s how you instill passion. That’s how you
encourage a more meaningful contribution. Look
at the roles or positions you need to fill within your
company. For example, if there is an available position
for an accountant or a project manager, then you will
need someone who is meticulous and systematic –
an Emerald may be the person for this job. The soft-
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spoken, eager-to-help Pearl tends to fit well into roles
such as the company’s philanthropy coordinator
or perhaps the human resources department. As a
competitive idea-generator, a Ruby can fit perfectly
into a marketing or sales position. If you are looking to
fill a public or client-facing role such as a community
manager then you would need someone who is high-
energy and personable, like the Sapphire.
It’s easy to recognize you need every Gem and their

strengths on your team. You need the Ruby to be the
competitive leader, the risk-taker, and aggressively go
after new business. You need the Pearl to keep you
grounded and remind you there is more to business
than just making money; you need to help people. You
need the Sapphire to lighten things up a bit and show
your life is for having fun as well, and to keep your stress
level in check. You need the Emerald to make sure all
of the Gems are following the rules and all the numbers
are adding up.
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The key to building a strong team is to hire as many

Patriots as possible to fill the available roles. Remember
that Patriot can be found in the organized Emerald, the
helpful Pearl, the competitive Ruby, and occasionally
in the fun Sapphire. Ultimately each Patriot will use
the strengths from their Gem Personality to close the
sale, just with a different approach, and a different
communication style.
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www.getwsodo.com
Discover Your Gem Type
Once you understand your GEM type, you can learn

to spot other GEMS quickly. Answer the questions
honestly. Not all of these scenarios will apply to you
perfectly, because we are all different. So just place
a check mark next to the answer that you feel best
describes you. Ignore the letters at the end of each
option while you are reading through, they are to score
your test after you have completed it.
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www.getwsodo.com
S IT UATI O N 1
You have received an item that needs to be assembled.
You read ALL the instructions first and take an inventory

of all the parts. “D”
You throw the instructions off to the side; only look at the
pictures. “A”
You don’t want to be a burden to anybody else so you

assemble it alone, but it may take you longer than others
to do so. “C”
You first grumble that it hasn’t already been assembled

and you put it together really fast. You think the
manufacturer made a mistake because now you have left
over parts! You toss the parts; they were not needed. “B”
S IT UATI O N 2
When giving a gift...
You find something really nice, in fact so nice you decide

to keep it for yourself. You then go buy them something
different. “B”
You purchase a fun gift that tells the story of an inside

joke or is just a complete gag gift. “A”
You make the gift yourself or purchase something and

add your own personal touch. “C”
You may buy them a card or if you knew what they want-
ed, it was economical, and fit into your budget, you would
make the purchase. “D”
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www.getwsodo.com
S IT UATI O N 3
Hotel chains now place a card inside the hotel room that
reads “Please save our water supply. If you would like your
towels to be washed please place them on the floor.”
Your response is:
You definitely follow the instructions and hang your

towels after use. You want to do your part to save the
environment. “C”
You read the card and analyze how sincere the hotel
actually is. You hang up your towels, because you would
never leave them on the floor. “D”
You will just throw the towel on the floor by default.

You probably didn’t even realize there was a card in your
room and you’re in a hurry anyway, so you’re out
the door. “A”
You will say to yourself, “No, I paid a high price for this
hotel room and I want the full service, including fresh
clean towels.” “B”
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www.getwsodo.com
S IT UATI O N 4
You are out with other people. When ordering from a menu
at a restaurant:
You wait to order to see what everyone else orders first to

ensure you order something different. That way, you can
taste multiple unique things from the menu! “A”
You look at cost to value and ask yourself, “How much

do I get for what price? What makes the most sense to
buy?” “D”
You usually gravitate to the most expensive item on the

menu because you want the best. You typically ask the
server, “What is the best thing on your menu?” “B”
If someone else might be picking up the bill, you will

choose the least expensive item. You tend to order the
healthier option. “C”
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S IT UATI O N 5
You are at dinner with your friends, the server seems
stressed out because the restaurant is packed. When he/
she delivers your food, you realize quickly he/she brought
you the wrong dish:
Say nothing, it was an honest mistake, and you don’t

want to further stress the poor server. “C”
As it is being delivered you say something immediately

like, “Ah, I didn’t order this,” and in the back of your mind
you think the server is obviously incompetent. “B”
Catch the server’s attention and send it back and say

that you would appreciate a discount on your check. “D”
Eat the meal, who knows, it might be better than what

you ordered. You may make a comment to the server
with no expectations and say something like, “It’s no
problem, I’ll eat it anyway.” “A”
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www.getwsodo.com
S IT UATI O N 6
When it comes to rules:
You think that everyone else’s rules are stupid. When it

comes to the rules you invented, you believe everyone
should follow them. “It’s my way or the highway” “B”
You will naturally follow the rules because you don’t want
to hurt anybody’s feelings or displease anyone. “C”
You believe that rules are meant to be broken. “A”
You believe that rules were meant to be followed. “D”
S IT UATI O N 7
Pick an occupation that most appeals to you:
You prefer to work directly with people, build

relationships, and travel. “A”
You prefer to work with methods, systems, numbers,

processes, and routines. “D”
You like what is challenging and makes the

most money. “B”
You enjoy helping and serving people and working toward

a great cause. “C”
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www.getwsodo.com
S IT UATI O N 8
When it comes to sports:
If you can’t win then you won’t play, because winning is

everything! “B”
You love to play team sports! If you don’t win it’s OK

because you enjoyed playing the game with
each other. “A”
You don’t exactly see the point in sports, you have a long
task list and some research you would rather
be doing. “D”
If you make me play, I’ll play, but please don’t hurt me

and don’t scream at me and I really don’t care
if we win. “C”
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S IT UATI O N 9
When it comes to clothing:
You wear clothes that are comfortable, breathable, non-

binding. You also own a lot of old things that have been
passed down from generation to generation because you
are the family heirloom recipient. And you generally like
earth tones. “C”
You are the person who wears something bright, trendy,

fun, colorful, what’s hip, what’s hot now. You like funny
clothes even with jokes on them. It doesn’t matter if
anybody likes it; you like it. “A”
You wear the BEST, the most popular labels, the hottest-
looking clothes. You put on the most expensive clothing
and you dress to impress. You also wear a lot of black!
“B”
You may have items in your closet that are more than
10 years old, still in good working order. And there is no
point in replacing them, fashion repeats itself just like
history. “D”
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www.getwsodo.com
S IT UATI O N 1 0
When it comes to shoes:
You purchase quality shoes at a discounted price. Among

your shoes, you’ve had many of them for a long time
because you wear them until they wear out. “D”
You have a lot of comfortable slip-on shoes, something

that is easy to get into and out of and great to wear all
day. You probably love Birkenstocks and during the
winter you may even wear them with socks. “C”
You have tons of shoes and none of them are boring.

They are colorful, be dazzled, extreme, or something that
always makes them a topic of conversation. Comfort is
not the goal. “A”
You have a selection of top-of-the-line, brand-name

shoes. (Several pairs in black) “B”
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www.getwsodo.com
S IT UATI O N 11
When it comes to accessories:
You always have tons of accessories, mixing and

matching different bracelets, rings, watches, and
earrings (usually inexpensive, or fake). You may even
have lots of visible tattoos and piercings. “A”
Your accessories are simple, and you only wear maybe a

watch and/or wedding band. It is tasteful. “D”
You are attracted to the best jewelry, the highest quality

stones and metals. Basically, you want your jewelry to
say I have more money than you (even if I don’t). “B”
You typically don’t wear a lot of jewelry, if you do it is

handmade, or heirlooms that have been passed down
and hold sentimental value. “C”
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www.getwsodo.com
S IT UATI O N 1 2
Through your formal educational years:
You never got in trouble. You probably scored high in

either math or science. You were neat and organized,
everything was in its proper place. Your locker was also
neat, organized, and even color coded! “D”
You heard ‘sit down and shut up’ often. You often got in
trouble for being loud and tardy. “A”
You were the best at everything – well everything you

chose to be the best at, because it’s silly to be the best at
something that is not important. “B”
You were a compliant and quiet student who listened to

most everything your teachers had to say. You worked
diligently so that you wouldn’t disappoint your teachers
and/or parents. “C”
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www.getwsodo.com
S IT UATI O N 1 3
When it comes to your car:
You like a fun car that has really cool colors and the
sound system is more expensive than the car itself. And
you have a lot of stuff in my trunk that you have no idea
what’s in there. You have candy wrappers and fast food
wrappers underneath all the seats. If there is license and
registration it is crumbled up in a ball somewhere. “A”
You like the best cars! Clean, sparkling, and capable of

getting a lot of attention. It has to be a popular high-end
brand name and it has to be expensive. It is the best of its
class. “B”
You like a car with research behind it; it must be cost

effective, get good gas mileage, and have longevity.
A car must be clean and organized inside and out.
The scheduled maintenance and tune-ups ensure the
longevity of the vehicle. Everything must be in good
working order. “D”
A car should be safe and good for the environment. Your

cars in the past have had bumper stickers on the back
and pictures of the kids inside. You always have tissues
and wipes just in case. You know all the safety features.
“C”
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www.getwsodo.com
S IT UATI O N 1 4
When driving:
You drive slowly and will let everyone into your lane. You
stop for pedestrians and will break for animals in the
road. “C”
You drive fast, honk the horn at cars and pedestrians.

You tailgate, and you don’t heed the bike lane. “B”
You drive fast, talk/text, run yellow lights. Music is very

loud. You didn’t even know there were pedestrians
waiting to cross. “A”
You tend to obey the traffic signs and law. On the highway
you may set your cruise control to the exact speed limit.
It is illogical and insensible to pay for a traffic citation. “D”
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www.getwsodo.com
S IT UATI O N 1 5
When packing to go out of town:
All of your clothes are thrown in unfolded with shoes on

top of the clothes or in with the clothes. Your shampoos
and toiletries are also thrown in with everything. “A”
You have one complete outfit for each day picked

out in advance. All of your toiletries are in separate
compartments. Everything is perfectly folded. “D”
You bring more clothes than what you need, and you
pack at the last minute because you are so busy.
However, you do keep your toiletries separate and shoes
separate. Your bag is not so organized, but you know
what will look good and better than everybody else when
you arrive. “B”
You bring very few cosmetics. You don’t have a bag that’s
too heavy because “somebody else may have to lift this.”
You always have a first-aid kit just in case somebody else
needs a bandage. You also pack snacks! “C”
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www.getwsodo.com
S IT UATI O N 1 6
When it comes to dating:
You are on time. You dressed appropriately for whatever

the activity may be. “D”
You most likely go to a concert or out dancing, something

that is active and fun! And you WILL be late because you
changed your clothes 10 times because you didn’t know
what you wanted to wear. “A”
You would go to an expensive restaurant. “B”
You enjoy a nice quiet restaurant that is not too

expensive and has an organic flare to it. “C”
S IT UATI O N 17
When you are surrounded by children:
You are multi-tasking, holding a conversation as well as

texting and emailing others at the same time. “B”
Find most kids to be noisy and rambunctious and difficult

to control. “D”
Will get out and play with the kids for hours! “A”
Suggest a nice quiet activity (like reading) and just enjoy

spending time with them. “C”
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www.getwsodo.com
S IT UATI O N 1 8
When it comes to money:
Impulse buyer, you don’t know where half of your money

ends up. “A”
Splurges on expensive items, you tend to purchase items

that are the best. “B”
Not a huge spender, but you lend or give friends and

family money and you may go without because of it. “C”
You know where every dime of your money ends up.

You never impulse buy; every purchase is thought out
thoroughly. “D”
S IT UATI O N 1 9
When it comes to setting goals:
Set dozens of lofty goals, you are a goal-setter and a go-

getter. You tend to overfill your plate and will avoid failure
at all cost. “B”
Assess first and establish practical goals. “D”
Volunteer to help other people fulfill their goals, you

naturally find a need and fill it! “C”
Don’t set big goals, unless it is to have a good time. You

love to start things, but rarely finish them. “A”
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www.getwsodo.com
S IT UATI O N 2 0
When it comes to solving problems:
You are a verbal processor, you have to talk out your

problems with someone. “A”
You come up with several scenarios, map each solution

out and decide what the most efficient course of action
would be. “D”
Fix it fast; you don’t have time to deal with problems. But
you know your solution is the best possible answer. “B”
Become overwhelmed, seek out others for help. You

don’t want to disappoint anybody. “C”
S IT UATI O N 2 1
An argument breaks out, you are the one who:
Probably started it (but you would never admit that).“B”
Will quiet down and stay out of it. “C”
Try to make light of it and attempt to change the subject.

“A”
Have a valid argument and lay it out, even if it’s harsh.

“D”
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S IT UATI O N 2 2
If it’s a big decision:
Make quick decisions and often change them just as

quickly. “A”
Never like making a decision, and quickly become

stressed out. Especially if the decision could hurt
people’s feelings. “C”
Consider all of the options and make the most logical

choice. “D”
Make quick decisions. You aren’t afraid to make a tough

decision and you disregard any obstacles in the way. “B”
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www.getwsodo.com
S IT UATI O N 2 3
If there was a threat of a natural disaster in your area:
You are too busy to even think about the disaster. Why
waste time concerning yourself with something that
may never happen? If it actually did come to your area,
you would quickly run out and grab supplies at the last
minute. “B”
You already have your emergency kit ready and have had
it ready to go for years with enough food and fresh water
to last your family several months. “D”
You have an emergency kit with a lot of excess food in

case other people didn’t prepare; you also have extra
flashlights and lots of bandages for everybody else. “C”
When you hear about the possibility, you run to the store
and stock up on overly processed foods such as chips,
donuts, beer, soda, and crackers. And make sure to grab
a deck of cards. “A”
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www.getwsodo.com
S IT UATI O N 2 4
Spring cleaning! You open your garage door:
There are boxes full of old knickknacks that have been

there for years. You can’t bring yourself to throw them
out. You know that others are in need, so you find some
older clothes and furniture to donate. “C”
Everything is already organized, pushed to one side,

and stacked perfectly. However, you take the time to
implement a new color-coded labeling system on all the
boxes. Red is for Christmas decorations, etc. “D”
Everything is everywhere, you can barely open the

garage door; it is a disaster. Why clean it? You still always
find what you need. “A”
Your garage is packed full of “stuff” and you are too

busy to clean and organize it. You do a quick clean and
shove boxes to one side so you can fit your new car in
the garage. You may have thrown away some important
family items, but who hangs on to stuff anyway? “B”
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www.getwsodo.com
S IT UATI O N 2 5
You open your closet doors:
There is a place for everything. Your closet is organized

with the hangers in the same direction and your clothes
hang neatly from light to dark. “D”
A majority of the hangers are empty, most of your

clothes are on the floor in your room. You are lucky if you
find two socks that match. “A”
Not overly organized or sloppy, you are just too busy to

organize it. But your clothes are hanging. “B”
Your closet is packed with hand me downs, a lot of

neutral tones, and comfortable organic materials
because you can’t throw anything out! “C”
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www.getwsodo.com
S IT UATI O N 2 6
You are loading the dishwasher:
Load it full of food still encrusted on all the dishes, you

don’t get to unloading it until the sink is full again of dirty
dishes. You often ruin hand-wash only dishes and melt
plastic ware by placing them in the high heat rack. “A”
Load it with crusty dishes, you don’t want to wait for it

to be full to run it, so you start the dishwasher when it is
half-full most of the time. “B”
Load the dishwasher with pre-rinsed and scraped dishes,

in an orderly manner with all of the silverware matched
up in separate, designated areas. “D”
Because conserving water and energy is important to

you, you don’t run the dishwasher until it is totally full, so
you don’t have to run it that often. “C”
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www.getwsodo.com
S IT UATI O N 2 7
Shopping at the grocery store:
Grab and go, the idea is to get out of the store as quickly
as possible. “B”
Spend entirely too long in the grocery store, buy more

than you intended and totally forget to buy the key items
you originally went in for. “A”
Go straight for the organic section. “C”
Have a list, don’t buy anything that is not on the list, and
shop the sales and look for discounts. “D”
S IT UATI O N 2 8
Friendships:
Have lots of friends; people love being around you!

And you are constantly making new friends! You value
relationships and keep in touch with people you have
known for a very long time. “A”
You have a huge heart for your friends, and also maintain
many long-term relationships. You are everyone’s best
friend, but often your kindness gets taken advantage of.
“C”
You attempt to change people, because they tend to let

you down. You have a few close friends, but it is hard to
earn your trust. “D”
Everybody knows who you are, you make sure of that.

Your closest friends are probably driven and ambitious
like yourself (but not more than you). “B”
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www.getwsodo.com
S IT UATI O N 2 9
When you are in a room full of people:
You will talk to every single person in the room, and

comfortably. “A”
You size up everyone in the room, and immediately

identify any competition. “B”
You find one person and connect really well, spending the
whole night in a thoughtful conversation with them. “C”
You gravitate away from the main mass of people, sit

back, and observe. “D”
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www.getwsodo.com
S IT UATI O N 3 0
When talking on the phone:
You are aware of how much time you are dedicating to

the call, being sure to ask all questions up front and end
the conversation after all important information has been
relayed. No reason to linger. “D”
Even if it is the cable guy, you talk for at least twenty

minutes discussing your favorite TV shows and what you
had for lunch. “A”
You don’t talk a lot, you mostly listen to the other person.
You never end the conversation, you are available to
them for as long as they need and answer all questions
fully. “C”
You have a purpose for the conversation and will stay on

the phone long enough to make sure that purpose was
accomplished. You will keep talking until the other person
fully understands. The conversation ends with an action
item. “B”
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www.getwsodo.com
S IT UATI O N 31
Public Speaking:
You have everything written down and explain or present

the information in a step-by-step fashion and tend to use
a larger vocabulary. “D”
You avoid public speaking as much as possible. When

forced you keep it short (if not slightly rushed sounding)
and tend to be more soft-spoken. “C”
You probably should have made note cards but forgot.

You are a very animated speaker, using your hands and
swaying or walking around while you talk. It may not
be the most organized and maybe you unintentionally
leave out a few things but in general, you are always
enthusiastic about the topic. “A”
You are a very confident public speaker and aren’t afraid

to be the first to present an idea. “B”
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www.getwsodo.com
S IT UATI O N 3 2
In conversation with someone one-on-one:
You don’t talk loudly; you’re reserved. You tend to be the

first to listen and the last to speak. “C”
You are pretty loud or animated (or both) when you get to
talking to someone. “A”
You tend to talk in a rhythm, more monotone. You are not

overly loud or soft-spoken. You like to ask questions in
order to clarify. “D”
You tend to dominate the conversation. You are a direct

communicator, and you emphasize what you think is
BEST a lot. You’re opinionated and don’t like it if people
disagree. “B”
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www.getwsodo.com
S IT UATI O N 3 3
When visiting the zoo:
You make a beeline for the birds of prey and wildcat

exhibits. In general, see what you want and then leave.
“B”
You stop by every exhibit feeling sad for all the caged
animals; you donate at every opportunity. “C”
You, as always, have the day planned out, and stop by

each exhibit and catch every animal show in order of
the map. You also pack snacks and water and don’t buy
anything from inside the park; it is all overpriced. “D”
You don’t even look at the map, you bounce around the
park to each exhibit sign as you see them. You make sure
to buy the elephant swirly straw and some cotton candy.
“A”
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www.getwsodo.com
S IT UATI O N 3 4
Handshake:
You tend to offer a loose relaxed handshake and often

use both hands to shake. “C”
You offer a firm quick handshake. “D”
You love an enthusiastic shake and tend to not let go, or

you bypass the hand and offer a hug. “A”
You have a strong solid grip when you shake hands; you
control when it ends. “B”
S IT UATI O N 3 5
Keeping track of time:
Every clock in your house is set to the same time, down

to the second. You are always on time. You are never late.
“D”
You are so busy it is hard to keep track of time. You

usually sacrifice eating and sleeping times to
get things done. “B”
You try to be everywhere early; you don’t want to

inconvenience anyone. However, it doesn’t always
work out. “C”
If you do care about being on time, you set your watch

10-30 minutes ahead to help give you extra time, and still
often find yourself late. You lose track of it quickly. “A”
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www.getwsodo.com
S IT UATI O N 3 6
When home alone:
Pull out your home task list and begin completing things
that need to get done, one by one. “D”
Pull out your laptop and continue working. “B”
Put on the TV, music, and call someone, all at the same
time. “A”
Put on some relaxing music and sit down to rest for a bit,
and maybe enjoy a cup of tea outside. “C”
S IT UATI O N 37
How you view people:
You find most people incompetent. “D”
You see the good in people. “A”
You try to show them up, whoever it is. “B”
You do see the good in people and will give them multiple
chances – even if they have hurt you. “C”
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www.getwsodo.com
S IT UATI O N 3 8
When at the doctor’s office:
You got there on time and you are frustrated if you

are made to wait longer than a few minutes past your
appointment time. “D”
You got there early and will wait patiently to see the
doctor if he is running late. You understand some
emergency may have come up that requires the
doctor’s time. “C”
You showed up late and just hope they didn’t cancel your
appointment. You get out your phone and start texting or
make a call. You may even play a game on
your phone. “A”
Chances are you were a couple minutes late but act as if

you were on time. If made to wait more than a reasonable
amount of time, you confront the receptionist. If the
doctor can’t make time for you, you are not going to
sit around all day – she/he should just let you in or
reschedule the appointment for a day when the doctor is
less busy. “B”
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www.getwsodo.com
S IT UATI O N 3 9
Hair:
Your hair is always trendy, professional, and you paid a

lot of money to maintain it (even if you are a guy). “B”
You love experimenting with funky colors, dreadlocks, a

perm! Anything! “A”
You don’t want to damage your hair with harmful

chemicals or processing. Whatever is easy. You don’t
pay attention much to styling. “C”
You tend to pick a hairstyle that does not require a lot of

time to maintain it. You may have been going to the same
barber/hair stylist for 20 years, and you rarely change
your hair style. “D”
S IT UATI O N 4 0
Of these four choices, which option motivates you the
most?
Serving others. “C”
Challenge and/or Money. “B”
Fun! “A”
Facts and figures. “D”
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www.getwsodo.com
Congratulations!
BA S E D O N YO U R AN SWE R S ,
YO U R S CO R E S AR E :
A B C D
0 0 0 0
SAPPH I R E RU BY PE AR L E M E R ALD
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S EC T I O N S EC T I O N S EC T I O N S EC T I O N
Everyone has a primary and a secondary GEM! If the highest total

number of answers corresponds to the letter D, and the second
highest number of answers corresponds to the letter B, you are an
Emerald (Primary) and Ruby (Secondary).
Keep in mind that there are NO RIGHT ANSWERS or ‘GOOD’

GEMS™. Each GEM is excellent in its own right, with strengths and
advantages that need to be recognized and honored to maximize
communication!
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Once you identify your own personality type, or GEM,

and get comfortable with your own language, you will
also spot other GEMS quickly. Being able to identify
yourself and others will allow you to communicate
more effectively and speak to others in their language.
You will notice that both your personal and working
relationships will become less stressful, more
productive, and more fulfilling in every way.
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www.getwsodo.com
HELPFUL LINKS
• Cheat Sheet:
http://www.danijohnson.com/wp-content/assets/GEMS-
Indentification-Cheat-Sheet.pdf
• Chinese vs. Western Numerology:

https://www.numerology.com/numerology-news/chinese-vs-
western-numerology
• Color Symbolism in Chinese Culture: What do Traditional

Chinese Colors Mean?
https://www.color-meanings.com/color-symbolism-in-chinese-
culture-what-do-traditional-chinese-colors-mean/
• Color in Chinese Culture:

https://en.wikipedia.org/wiki/Color_in_Chinese_culture
• Lucky Colors in China:

https://www.chinahighlights.com/travelguide/culture/lucky-
numbers-and-colors-in-chinese-culture.htm
• The Meanings and Myths of Pearls:

https://bellatory.com/fashion-accessories/pearl-myth
• Ruby Meaning, Powers and History:

https://www.jewelsforme.com/ruby-meaning
• Sapphire Meaning, Powers and History:

https://www.jewelsforme.com/sapphire-meaning
• Emerald Meaning, Powers and History:

https://www.jewelsforme.com/emerald-meaning

01-The Gem Theory

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01-The Gem Theory

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www.getwsodo.

Creating a great business is like polishing a precious

Business is simple, but people are complicated. Building

M OT I VAT E D BY M OT I VAT E D BY M OT I VAT E D BY M OT I VAT E D BY

• Facts & figures • Being a part • Challenges and • Fun

PET PEEVES PET PEEVES PET PEEVES PET PEEVES

• Tardiness • Confrontation • Complacency • Rules

We communicate and operate under one primary Gem,

For example, I am a Pearl and a Ruby. My parents

Once you identify your own personality type, or Gem,

language. This is critical for closing sales, teaching new

I went back into my deep Chinese heritage and found

As far as the actual physical elements of the Emerald,

The Emerald Personality Gem sees the world in black

As an Emerald, you need to focus on one thing at a time

Emeralds are great organizers, and we can learn a lot

Emerald Personality Gem Takeaways

Top ways to make an Emerald feel empowered.

Top ways to demotivate an Emerald.

Top things to consider when dealing with an

Pearls are very caring and loyal and want to make a

Thoughtful and patient, the Pearl dislikes conflict and

Pearl Personality Gem Takeaways

Top ways to make a Pearl feel empowered.

Top ways to demotivate and Pearl.

Top things to consider when dealing with a Pearl

The Ruby Personality Gem is best described as

To win with a Ruby

Top questions to ask in an interview to identify

Top ways to make a Ruby feel empowered.

Top ways to demotivate and Ruby.

Top things to consider when dealing with a Ruby

Although the physical attributes of the actual Sapphire

In the Middle Ages, wearing a sapphire was believed

Sapphire Personality Gem Takeaways

Top ways to make a Sapphire feel empowered.

Top ways to demotivate and Sapphire.

Top things to consider when dealing with a

At the end of the day, you’re looking for a team of

Now that the personalities of each gem in the Gem

The Grunt is the type of employee who does the bare

A Mercenary is a very transactional employee.

Finally, we get to The Patriot. The Patriot encompasses

Building a devoted team requires that you hire for

It’s easy to recognize you need every Gem and their

The key to building a strong team is to hire as many

Once you understand your GEM type, you can learn

You read ALL the instructions first and take an inventory

You don’t want to be a burden to anybody else so you

You first grumble that it hasn’t already been assembled

You find something really nice, in fact so nice you decide

You purchase a fun gift that tells the story of an inside

You make the gift yourself or purchase something and

You definitely follow the instructions and hang your

You will just throw the towel on the floor by default.

You wait to order to see what everyone else orders first to

You look at cost to value and ask yourself, “How much

You usually gravitate to the most expensive item on the

If someone else might be picking up the bill, you will

Say nothing, it was an honest mistake, and you don’t

As it is being delivered you say something immediately

Catch the server’s attention and send it back and say

Eat the meal, who knows, it might be better than what