such as name, gender, email, address and so on. In other words, info about prospects/customers.
Among the Importance of Databases?
1. Know the Prospect/Customer.
• Basically we can know the name and gender of who we are dealing with. • From here we can also know which groups are more interested in our products and the available data we can use to improve your products/ads.
2. Can be used repeatedly.
• We can contact prospects/customers again when we have a new promotion or product for them.
3. Will Help Add Customers.
• We can always connect with prospects and convert them into customers. • Maybe we can also contact existing customers and ask them to become referrals or maybe we can give discount e-coupons and ask them to give to contacts who might be interested in our products.
4. Helps Reduce Marketing Costs.
• Marketing budget to get a database at the beginning is quite expensive but when there are many and reused, the longer your marketing costs will decrease. • The cost of getting a new customer is much more expensive than the cost of keeping an existing customer and it can be used many times.
5. Survey. • With the existing database, we can do surveys to improve our products. • Can be used to know their problems, interests and requests and at the same time we can provide products for their needs.
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