Professional Documents
Culture Documents
Starting Date:
17 July 2023
Ending Date:
22 July 2023
Tuesday
Saving Account
Learn about Account opening form filling on paper and posted in system
Debit Card
Wednesday
Automated Teller Machine (ATM)
Branches are now being equipped with ATM, and we shall be responsible for all
transactions related to ATMs
This will include cash replenishment, Balancing, Transactions in T-24, Branch
insurance Limits monitoring, Settlements, ATM capture cards, Receipt rolls
refiling and stock maintenance and much more.
Cash Replenishment
The term replenishment means to stock up or to fill in. The ATM must be replenished on daily
basis depending upon the ATM Cash outage requirements. All the notes that are being
replenished must meet the SBP clean note policy and only then it should be replenished.
ATM Replenishment
Refilling ATM Cassettes with cash is called ATM replenishment.
Journal Printer Roll and Customer Roll
The A IM records all Transactions on the lournal Printer Roll. which is later used for balancing
of Transactions.
Customer Roll
Customer Rolls are placed inside ATM for printing of Customer Receipts after cash withdrawal
or balance enquiry.
Security during ATM Replenishment
While ATM cash replenishment is a daily routine activity, it must be noted that during
replenishment due care and security must be ensured. The Door of the ATM vestibule must be
locked from inside and replenishment activity must be done carefully and vigilantly.
Thursday
Cash Deposit and Withdrawal
Cash Deposit
CO receives cash and customer informs him the account number.
CO counts the cash.
Matches details of Account number & Account Title.
Posts the amount in the system.
If the entry requires supervision, asks the OM to super vise the same.
Prints the cash deposit slip from the system.
Delivers the Original to the customer and retains the copy for Branch record.
Writes down the denomination at the back of the printed slip.
Friday
Work on system cash deposit and withdrawal
ATM replenishment doing physically
Saturday