You are on page 1of 135

UNIT 1 – JOB OPPORTUNITIES

SECTION 1 – FINDING THE RIGHT PLACE TO WORK

WORKING ENVIRONMENTS

Your work environment is made up of all of the elements that can affect
your day-to-day productivity, including when, where and how you work.

https://www.indeed.com/career-advice/finding-a-job/types-of-work-environments

1.Look at the following pictures. Can you identify the


film/cartoon they belong to?
a)

b)

c)

9
d)

e)

f)

2.What factors can usually affect your day-to-day productivity?


Identify them in the illustrations. For example:
relationship with your workmates
attitude of your boss

10
3. These are descriptions of the working environments in the
pictures above.
3.1. Identify which pictures they are describing.
3.2. Choose the option that best suits what you see in the
pictures.

….. The working environment in this company can be considered


challenging/dull as they work with the latest technological
resources/old equipment and they need to be digitally
literate/illiterate. However, in this job, the boss is very
demanding/friendly and he usually shouts at employees, which is
very respectful/disrespectful.

….. The working environment in this office is very


individualistic/collaborative. Therefore, there is no meeting room
or a space to socialize. Besides, the employees work in open
offices/small cubicles where it is difficult to share strategies or
work in teams. There is a flexible/strict dress code as they wear
formal/casual clothes. It seems that the job can be very
interesting/boring although they work with customers/clients

*A customer is someone who buys products or services from a company,


while a client refers to a certain type of customer who purchases
professional services from a business.

….. The working environment in this job is friendly/unfriendly. At


moments, there is a lot of fun/a lot of work. There is individual
work/teamwork in all the tasks and there is no
competition/collaboration. The only problem is that employees
have to wear a uniform/a suit and sometimes a hat/a helmet.

….. The work environment is unhealthy/healthy as they work in a


mine. The work needs a lot of energy and it is repetitive/varied
Also, it can be very dangerous/safe due to possible collapses.
However, the company does not offer protective clothes. It is hard
work but the results can be really rewarding/disappointing.

11
….. This job is hard/easy because it requires intellectual/physical
work. The employees are skilled/unskilled and it seems there is no
flexibility: they have to be punctual/unpunctual as they probably
have a strict timetable/flexible timetable to follow.

…..This job is very stressful/relaxed because the boss is quite


sympathetic/insensitive and very demanding. Besides, the
employees are very competitive/cooperative because the
company gives a bonus/prize to the best one.

4.Look at the ideas in bold type in the previous descriptions


and classify them into the following elements of working
environments

*Benefits are a part of an employee's salary or income, while perks are auxiliary,
extra rewards and incentives.

12
5.Go back to the descriptions and find examples of the different
elements included in act. 3. Underline how they are expressed.

GRAMMAR STOP

HOW TO DESCRIBE WORKING ENVIRONMENTS

See how the different elements were used in the descriptions:

● THERE IS/ARE + facilities There is no meeting room...

● THE JOB IS + type of job The job is challenging.


THE BOSS IS + characteristic The boss is demanding.
THE MATES ARE They are collaborative.

● THE COMPANY OFFERS/GIVES + perks The company gives a bonus


to the best
employee.

● THE EMPLOYEE(S) WEAR(S) + outfit They wear uniforms and


helmets.

REMEMBER

● To define or describe a place we are talking about, we introduce the


new information using where.

The employees work in open offices /small cubicles where it is


difficult to share strategies.

6. Reflect upon previous activity. Can you include the


following examples in the chart?

13
ELEMENTS OF WORKING Examples
ENVIRONMENTS

TYPE OF JOB

FACILITIES buffet

PEOPLE

BENEFITS & PERKS

OUTFIT

buffet paid vacation leave

day-off parking lot

full time part time

interesting permanent

life insurance retirement plan

meeting room temporary

mobile phone training

paid medical leave transport

prospects for promotion strict timetables

7.Can you associate any of the previous elements (Act 4 & 6)


with these types of working environment?

14
TYPE OF WORKING
ENVIRONMENT ELEMENTS
Meeting room
collaborative

Competitive

demanding

flexible

stressful

supportive

8.What tasks/activities do you think are frequent in the different


environments? Sort these activities out into the types of
working environments in the previous chart.

accomplish team tasks set long term goals

achieve each employee‟s goal submit to what they are told

exceed workmates‟ performance tutor junior employees

listen to other opinions work from home

penalize mistakes work in teams

respect every opinion work under pressure

reward performance work with a common goal

15
TYPE OF WORKING
ENVIRONMENT TASKS

collaborative

competitive

demanding

flexible

stressful

supportive

VIDEO WATCHING
Before watching
1. Look at these pictures of Google. What is the work
environment like at this company?

16
4
3

5 6

While watching
2. Watch the following video about Google and decide on
three reasons why you would like to work there.

1………………………………………………………………………………………………………………

2………………………………………………………………………………………………………………

3………………………………………………………………………………………………………………

17
3. Watch the video again and make notes about what they
offer as regards:

FOOD:

ENTERTAINMENT:

POSSIBILITIES OF PERSONAL GROWTH:

WORKING PLACE:

OTHER SERVICES:

After watching
4. Complete the chart using the information from the
previous activities:

The work environment at Google

The company

Facilities

Perks

Type of job

18
How they work

The workmates

The bosses

GRAMMAR STOP
More useful expressions to describe work environments

The working environment seems ….


(friendly/collaborative/demanding/ stressful) … because …the
applicant will work at … and will have a lot of work…
The applicant … (will lead projects/set goals for his team/
work individually) … so… he will not have time to socialize with
his mates. As he/she will meet clients from all the world, …
The job … (does not involve/implies/requires) … working
in teams and/or meeting strict deadlines. As there is little team
work, there is not any competition between mates.
The job is permanent and offers stability according to
performance…

5. With all the previous information, we are ready to


describe the working environment at Google.

Google is a (growing company /developed company). The work


environment in Google seems to be ………… (stressful, very

19
competitive, friendly)… There are ….. (no , a lot of, a great
number of)… facilities for the employees. They work … (in
teams, alone)…and they use… (technology, meeting offices,) to
work. They probably have ….(time to socialize, breaks, no
contact)…………………………………………………………………………………………
………………………………………………………….....................................
………………………………………………………………………………………………………
………………………………………………………………………………………………………
……………………………………………………………………………………………………..

SECTION 2– FINDING THE RIGHT JOB FOR YOU

THINK ABOUT IT - What kind of employees do you think


work at Google? What are the challenges they meet at their job?
What tasks are they asked to do? Can you mention two personality
traits and two skills that you think they should have to do the
expected tasks?

GRAMMAR STOP

HOW TO ANALYZE JOB ADVERTS

A job ad includes the position it is offering and the requirements the


company is looking for:

Qualifications: knowledge and experience you have in an area or subject.


Your qualifications include your courses or studies and your experience in a
similar job.

Personality traits: particular characteristic in a person‘s character

Skills: an ability to do something well because you have learned and practised
it.

20
1.In the following ad, identify the position offered and the
qualifications, personality traits and skills required.

Program Manager, Human Resources, Google Public Sector

● In-office: Mountain View, CA, USA

Minimum qualifications:

● Bachelor's degree or equivalent practical experience.


● 12 years of experience in project or program management.

Preferred qualifications:

● 12 years of experience in Human Resources (HR) Operations.


● Domain knowledge/expertise/experience in the US public
sector, security clearances, and/or personnel compliance
management.
● Excellent consultative skills, with the ability to assess problems
from multiple angles.
● Excellent communication and collaboration skills, with the
ability to navigate ambiguous situations.
● Excellent judgment on sensitive, complex, and cross-functional
issues.

About the job

Google's known for our innovative technologies, products and


services -- and for the people behind them. Whether you are making
our staffing systems more efficient, planning for our growth, building
relationships on college campuses or cultivating the next generation
of computer scientists, you have an eye on the staffing needs of
Google and the broader hiring landscape. You are focused on
cultivating outstanding candidates for Google's long-term hiring
needs, and work across a cross-functional and international group of
staffing teams. You are both scrappy and resourceful, creative and
driven -- and excited to share the magic of working at Google.

As a Program Manager, you'll work within a complex broad scope. In


this role you'll help Google Public Sector Human Resources and the

21
People Partner team move faster, make better decisions, and provide
better services, products, and experiences for our clients.

Great just isn't good enough for our People Operations team (known
elsewhere as "Human Resources"). We bring the world's most
innovative people to Google and provide the programs that help them
thrive. Whether recruiting the next Googler, refining our core
programs, developing talent, or simply looking for ways to inject
some more fun into the lives of our Googlers, we bring a data-driven
approach that is reinventing the human resources field. You‘ll play an
essential role advancing a more diverse, accessible, equitable, and
inclusive Google through our hiring, promotion, retention, and
inclusion practices.

The US base salary range for this full-time position is $149,000-


$236,000 + bonus + equity + benefits. Our salary ranges are
determined by role, level, and location. The range displayed on each
job posting reflects the minimum and maximum target for new hire
salaries for the position across all US locations. Within the range,
individual pay is determined by work location and additional factors,
including job-related skills, experience, and relevant education or
training. Your recruiter can share more about the specific salary
range for your preferred location during the hiring process.

Responsibilities

● Run core operations and business cadence.


● Integrate cross-functional services and teams in service to
clients.
● Lead strategic projects and short-term searches to analyze and
solve larger scale business and organizational problems.
● Facilitate communication and decision-making.

Google is proud to be an equal opportunity workplace and is an


affirmative action employer. We are committed to equal
employment opportunity regardless of race, color, ancestry,
religion, sex, national origin, sexual orientation, age,
citizenship, marital status, disability, gender identity or Veteran
status. We also consider qualified applicants regardless of
criminal histories, consistent with legal requirements.

POSITION:

22
Qualifications Personality traits Skills

Good
Creative communication
Bachelor‘s degree Drive skills

… …. …

2.Read the part of RESPONSIBILITIES and think of the


task that this program manager will probably do. Choose from
the list:

Coordinate projects make decisions monitor


program execution

Deal with people set goals develop people

Meet deadlines recruit staff organize team


work

Meet clients work in teams lead a team

Work with a computer speak languages lead searches

3.Add to the list, two more tasks that are mentioned or you
think the applicant will do.
_________________________________________________

_________________________________________________

23
PROFESSIONAL PROFILE

4.Each of the tasks listed needs a special personality trait


and/or a skill to be done efficiently. Can you write them next to
each task?
For example: meet clients requires A POLITE/FRIENDLY person

A person who can


COMMUNICATE CLEARLY/ a person who FINDS IT EASY TO
COMMUNICATE CLEARLY / a person who IS GOOD AT
COMMUNICATING.

GRAMMAR STOP

Modal Verbs of Obligation

With the previous analysis, you are ready to describe the applicant‟s
profile. Remember that some of the traits/skills are explicitly required
by the ad and some others are your own idea.

Therefore, you must show this difference in your description. To do


so, pay attention to the difference between the modal verbs that you
can use:

HAVE TO ……… to describe the characteristics required (mentioned)

in the ad.

MUST …………… to describe the characteristics that in your opinion

are obligatory

SHOULD ……….. for those characteristics that are convenient

For example:

The applicant has to have a bachelor‘s degree.

He/She must be organized.

He/She should be good at dealing with people.

24
When you speak about the tasks that the applicant will do in the job
so as to explain why you think certain traits or skills are obligatory or
convenient, you use:

WILL to make predictions based on information that


you have

He/she will work in teams.

Useful expressions to describe an applicant’s profile

Do you remember the structures you learned in English II to describe


traits and skills? We will now combine them with modal verbs.

PERSON+ MODAL VERB+ BE+ ADJ

The applicant has to be creative (requirement in the ad)


The applicant must be committed (obligatory trait in my opinion)
The applicant should be analytical (convenient characteristic)

PERSON + MODAL VERB+ BE+ A/AN+ ADJ+NOUN

The applicant must be an excellent communicator because …


The applicant has to be a responsible person.
The applicant should be an efficient assistant as ….

PERSON+ MODAL VERB+ BE GOOD AT+ ING

The applicant should be good at dealing with people due to….


He/She must be good at solving problems because…
The applicant has to be good at languages.

PERSON + MODAL VERB+ BE ABLE TO+ INFINITIVE

The applicant must be able to work in teams.


The applicant has to be able to use different programmes
He/She should be able to take decisions

PERSON + MODAL VERB+ FIND+ IT+ EASY+ TO INFINITIVE

The candidate should find it easy to accept different opinions


The applicant must find it easy to lead teams.
He/ She has to find it easy to work collaboratively

25
PERSON+ MODAL VERB + HAVE+ EXPERIENCE/ a DEGREE

The applicant has to have 12 years of experience in the area.

PERSON+MODAL VERB+ LIKE+ ING

The applicant should like working in teams.


The candidate must like coding
The applicant has to like analyzing data

1.Add two more traits and/or skills that YOU consider


obligatory or convenient for the applicant for this job.
____________________________

_______________________________

2.Write the description of the applicant’s profile for the Google


ad using the tasks, traits and skills you have selected.
For example:

The applicant for this job … will be a program manager at Google.


He/she will be in charge of monitoring/controlling staff recruiters
…Therefore, the applicant … must be good at leading people…

3.Read the part ABOUT THE JOB and analyse the working
environment that Google offers. Write the description of the
working environment according to the ideas you can find in the
advertisement.

The working environment at Google seems ….. because …. The


company offers…

26
ANOTHER VIDEO

1.Watch this second video and make notes about the


personality traits and skills.

2.Using the structures in the charts and the information in the


video, write the description of the profile of the employees at
Google according to the video. Is it the same you wrote based
on the ad?

The employees at Google …. (have experience in….., are


graduates)…. As they work in teams, they are …. (tolerant,
cooperative) …. and they are also … (good at making decisions, fast
learners)…
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
………………………………………………………………………………………………………………

27
REMEMBER that to write a description you need to
connect your ideas.
GRAMMAR STOP

CONNECTORS

When you write the description, try to include different structures


from the chart so as to give variety to your text. And every idea that
you give should have the explanation why or the resulting benefit
they bring. To do this,

Use a connector of addition (and, also, what‘s more, etc.) to


enumerate personality traits and skills.

e.g. The employees are creative. Also, they seem to be self-confident.

Use a connector of cause (because, as, due to, etc.) to explain why
you think they are the way you describe them

e.g. The employees are good at implementing technology because


they work for a company that develops technology.

Use a connector of result (so, therefore, as a result) to explain the


benefits of the characteristic mentioned.

e.g. The employees are innovative. As a result, their work attracts


millions of followers.

To revise connectors, check with the corresponding appendix


in the platform.

3. Now apply all the strategies you have worked with to


analyse the following ad. Describe the professional profile and
the working environment.

3. a. Make a list of the requirements, skills, personality traits


and tasks in the ad.

3. b. Make notes of the characteristics of the working


environment.

3. c. Add some other aspects that in your opinion are relevant.

28
Alibaba Cloud Intelligence Channel Sales Manager Singapore

Location: Singapore,Singapore
Category: BD-Technical Business Development
Work experience requirement: 3+ Years
Educational Requirement: Bachelor

Job Description

- Establishes productive, professional relationships with key personnel in


assigned partner accounts.
- Coordinates the involvement of company personnel, including support,
service, and management resources, in order to meet partner performance
objectives and partners’ expectations.
- Meets assigned targets for profitable sales volume and strategic objectives in
assigned partner accounts.
- Proactively leads a joint partner planning process that develops mutual
performance objectives, financial targets, and critical milestones associated with
a productive partner relationship.
- Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
- Sells through partner organizations to end users in coordination with partner
sales resources.
- Manages potential channel conflict with other firm sales channels by fostering
excellent communication internally and externally, and through strict adherence
to channel rules of engagement.
- Leads solution development efforts that best address enduser needs, while
coordinating the involvement of all necessary company and partner personnel.
- Ensures partner compliance with partner agreements.
- Drives adoption of company programs among assigned partners.
- Proactively recruits new qualifying partners.

Job requirements

- Excellent interpersonal communication skills; presentation, and written


communication skills
- At least 3 years of Channel or sales experience in Cloud related industry
- Experience with partnership, alliance program and channel platform is
preferred

29
- Comfortable working in a global company with culture diversity and fast paced
growth
- Ability to direct collaborative efforts of resources within a large organization,
including internal resources, external resources and other constituent groups as
appropriate
- Ability to manage change, resolve conflicts and ensure collaboration within
teams; maintaining the highest standards of ethical conduct and integrity
- Exceptional organizational skills with the ability to manage several projects
simultaneously with a sense of urgency
- The role needs to collaborate with the team in HQ China, hence language
proficiency in Mandarin is required
- Obtaining Alibaba Cloud or other public Cloud vendors' certificate is a plus

SECTION 3 – A STORY

1. Look at the following advert and think of the working


environment and the kind of employee they need. The
picture will help you.

WANTED
An esteemed & well reputed company in the Mining
sector is looking for qualified staff on urgent basis
STOKERS
hard working and energetic men
no experience required
full availability
We are interviewing applicants as from tomorrow 6th April at
235 Canvas St., San Diego.

30
2.Now read the story and see if you were right.

SEÑOR PAYROLL*
by William E. Barrett

*payroll: the activity of managing salary payments for workers in a


company.

Larry and I were Junior Engineers in the gas plant, which


means that we were clerks. Anything that could be classified as
paper work came to our desk. The Main Office downtown sent
us a lot of orders and rules that were to be put into effect.
Junior Engineers were unnoticed by everyone except the
Mexican laborers at the plant. To them we were the visible form
of a distant, unknowable paymaster. We were Señor Payroll.
Those Mexicans were great workmen; the aristocrats among
them were the stokers, big men who worked Herculean eight-
hour shifts in the fierce heat of the retorts. They scooped coal
with huge shovels and hurled it at tiny doors. The coal
streamed out from the shovels to the narrow opening. The
stokers worked stripped to the waist, and there was pride and
dignity in them. Few men could do such work, and they were
the few.
The company paid its men only twice a month, on the fifth
and on the twentieth. To a Mexican, this was absurd. What man
with money will make it last fifteen days? If he still had money
beyond the spending of three days, he was a miser. Therefore,
it was the custom for the stokers to appear every third or
fourth day to ask for more money due to them.
There was a certain elasticity in the Company rules, and Larry
and I sent the necessary forms to the Main Office and received
an ―advance‖ against a man‘s pay check. Then, one day,
Downtown favored us with a memorandum:
―There have been too many abuses of the advance-against-
wages privilege. Hereafter, no advance against wages will be
made to any employee except in case of genuine emergency:‖
We had no sooner posted the notice when in came stoker Juan
Garcia. He asked for an advance. I pointed to the notice. He
spelled it through slowly, then said, ―What does this mean, this
`genuine emergency`?‖

31
I explained to him patiently that the Company was kind and
sympathetic, but that it was a great problem to have to pay
wages every few days. If someone was ill or if money was
urgently needed for some other good reason, then the
Company would make an exception to the rule.
Juan Garcia turned his hat over and over slowly in his big
hands. ―I do not get my money?‖
―Next payday, Juan. On the twentieth:‖
In the next hour two other stokers came in, looked at the
notice, had it explained and walked solemnly out; and then no
more came. What we did not know was that Juan Garcia, Pete
Mendoza, and Francisco Gonzalez had spread the word, and
that every Mexican in the plant was explaining the order to
every other Mexican. ―To get money now, the wife must be
sick. There must be medicine for the baby.‖
The next morning Juan Garcia‘s wife was practically dying,
Pete Mendoza‘s mother would hardly last the day, there was an
epidemic among children and, just for variety, there was one
sick father. At any rate, nobody paid Larry and me to examine
private lives; we made out our forms with an added line
describing the ―genuine emergency‖. Our people got paid.
That went on for a week. Then came a new order: ―Hereafter,
employees will be paid ONLY on the fifth and the twentieth of
the month. No exceptions will be made except in the cases of
employees leaving the service of the Company.‖
The notice went up on the board, and we explained its
significance gravely. ―No, Juan Garcia, we cannot advance your
wages. It is too bad about your wife and your cousins and your
aunts, but here is a new rule.‖
Juan Garcia went out and thought it over. He thought out
loud with Mendoza and Gonzalez and Ayala, then, in the
morning, he was back. ―I‘m quitting this company for different
job. You pay me now?‖
We argued that it was a good company and that it loved its
employees like children, but in the end we paid off, because
Juan Garcia quit. And so did Gonzalez, Mendoza, Obregon,
Ayala and Ortez, the best stokers, men who could not be
replaced.
Larry and I looked at each other. One of our duties was to
engage workers for the handy gangs. Any man was accepted
who could walk up and ask for a job without falling down. Never
before had we been called upon to hire such skilled virtuosos as
stokers for handy-gang work, but we were called upon to hire
them now.
The following day, there in a stolid, patient line were skilled
men –Garcia, Mendoza, and others- waiting to be hired. We
hired them, of course. There was nothing else to do.

32
Every day we had a line of resigning stokers, and another line
of stokers seeking work. Our paper work became very
complicated. The procession of forms showing Juan Garcia‘s
resigning and being hired over and over again was too much for
the Main Office. Our phone rang early and often.
Tolerantly and patiently we explained: ―There‘s nothing we
can do if a man wants to quit, and if there are stokers available
when the plan needs stokers, we hire them.‖
Out of chaos, Downtown issued another order. The order
read: ―Hereafter, no employee who resigns may be rehired
within a period of 30 days.‖
Juan Garcia was due for another resignation, and when he
came in we showed him the order and explained that standing
in line the next day would do him no good if he resigned today.
―Thirty days is a long time, Juan.‖
It was a grave matter and he took time to reflect on it. So did
Gonzalez, Mendoza, Ayala and Ortez. Ultimately, however, they
were all back –and all resigned.
We did our best to dissuade them and we were sad about the
parting. In the morning, however, they were all back in line.
With the utmost gravity, Juan Garcia informed me that he was
a stoker looking for a job.
―No dice, Juan,‖ I said. ―Come back in thirty days. I warned
you.‖
His eyes looked straight into mine without a flicker. ―There is
some mistake, Señor,‖ he said. ―I am Manuel Hernandez. I
worked as the stoker in Pueblo, in Santa Fe, in many places.‖
I stared back at him, remembering the sick wife and the
babies without medicine, the mother-in-law in the hospital, the
many resignations and the rehirings. I knew that there was a
gas plant in Pueblo, and that there wasn‘t any in Santa Fe; but
who was I to argue with a man about his own name? A stoker
is a stoker.
So I hired him. I hired Gonzalez, too, who swore that his
name was Carrera, and Ayala, who had shamelessly become
Smith.
Three days later the resigning started.
Within a week our payroll read like a history of Latin America.
Everyone was on it: Lopez and Obregon, Villa, Diaz, Batista,
Gomez, and even San Martin and Bolivar. Finally, Larry and I,
growing weary of staring at familiar faces and writing unfamiliar
names, went to the Superintendent and told him the whole
story. He tried not to smile, and said, ―Dammed nonsense!‖
The next day the orders were taken down. We called our
most prominent stokers into the office and pointed to the
board. No rules any more.

33
―The next time we hire you, hombres,‖ Larry said grimly,
―come in under the names you like best, because that‘s the way
you are going to stay on the books.‖
They looked at us and they looked at the board; then for the
first time in the long duel, their teeth flashed white. ―Si.
Señores,‖ they said.
And so it was.

2. Complete the following diagrams to summarize the most


important information/events in the story.

34
3. Now looking at the diagram, retell the story.

TALKING POINT

A stereotype is a mistaken idea or belief many people have about a


thing or group that is based upon how they look on the outside,
which may be untrue or only partly true. Stereotyping people is a
type of prejudice because what is on the outside is a small part of
who a person is.

● Do you think that the Mexicans were discriminated


against in some way? Why/When?
● What is the stereotype about Mexican men that can be
seen in the story?

35
SECTION 4 – STEREOTYPES IN JOB ADVERTISEMENTS AND
IN THE WORKPLACE.

Have a look at the following ad. What job is it offering?


What kind of applicants is it looking for? Can it be
considered discriminatory in any way? Does this ad
include any stereotype?

NOTE
Shoreditch is a district in London, England. It is within Central and East London and
located in the East End. A historic entertainment quarter since the 16th century, today
it hosts a number of nightclubs and bars to the west, while the east is primarily
residential. Shoreditch has, since around 1996, become a popular and fashionable part
of London.

GRAMMAR STOP

USEFUL EXPRESSIONS TO DESCRIBE STEREOTYPES

Stereotype (noun)

VERB+ STEREOTYPE

create, produce / perpetuate, reinforce

36
Jokes perpetuate various national stereotypes.

conform to, fit

Not all areas of the country fit the stereotypes of the poor north and
the rich south.

challenge, reject

She is a writer who challenges sexual stereotypes.

VIDEO TIME: “PURL”, A SHORT FILM. Watch the


video and solve these activities.

FIRST WATCHING
1.Put these ideas in order so as to end up with a summary of
the story. Remember to follow the chronological order of
events.

37
Order

Before leaving for the bar, Purl sees a new employee called
Lacy.

Purl befriends Lacy and invites her to join them for drinks.

Purl, a pink ball of yarn, begins an entry level position at


a company named B.R.O. Capital.

Purl changes her appearance and personality to imitate her


male co-workers.

Purl finally returns to her original appearance.

After starting to wear a suit like her co-workers, Purl is


noticed by them and is invited out for drinks.

B.R.O. Capital staffs a more equal combination of humans


and balls of yarn. They all work together as a team.

Purl‘s partners, who are all men, ignore her.

Purl watches Lacy experience the same isolation she did by


her co-workers.

Purl eventually realizes that the company is composed


entirely of men who have similar hairstyles and wear similar
power suits.

Purl tries to fit in but fails.

VOCABULARY DEVELOPMENT

2.Match the words and phrases which are highlighted in the


previous exercise with their meaning. There is an EXTRA
definition!!

38
A Befriend 1 To supply with workers.

B Yarn 2 The condition of being alone, especially


when this makes you feel unhappy.

C Entry level 3 A suit characterized by sharp cuts, wide


position shoulder pads, and a stiff rigidity.

D Staff (verb) 4 Take or follow as a model.

E Isolation 5 At the lowest level in an employment


hierarchy.

F Power suit 6 Be socially compatible with other


members of the group.

G Fit in 7 Become a friend to someone.

8 Spun thread used for knitting, weaving


or sewing.

A ………. B………… C………... D……..

E……….. F ……….. G ……….

3.Read the sentences again. Can you discover what the


missing word is?

………………………………………………………………………………

SECOND WATCHING

4.Choose adjectives from the box to describe Purl, Purl’s co-


workers and B.R.O. Capital.

39
big, large, major, medium-sized, small

caring, sympathetic, friendly, unfriendly, indifferent

selfish, uncooperative, helpful, arrogant, hostile, self-


confident, polite, impolite

PURL'S CO
PURL WORKERS B.R.O. CAPITAL

FINAL WATCHING

5.Watch the video again and answer these questions:

a. What type of work environment does B.R.O Capital have?


b. In your opinion, what profile must an applicant have to fulfill
B.R.O. Capital‘s requirements?
c. In what way/s are Purl and Lacy different from the rest of the
employees?
d. Why is the main character called ―Purl? Why is the company
called ―B.R.O.‖ Capital?

TALKING POINT

● Do you think Purl is discriminated against in some way?


Why/ When?
● Why are Purl and Lacy portrayed as “balls of yarn”? What
stereotype about women can be seen in the story?

40
● What is the moral/ message of the story? Why do you think
so?

I think….

In my opinion…

I don’t think…

41
EXTRA ACTIVITIES
UNIT 1

1. An applicant for the position offered in the ad below is


reflecting upon his/her strengths and weaknesses. Rewrite
the ideas using the words indicated.

1. I have good communication skills. (FIND)


2. I have accounting knowledge. (DEGREE)
3. I can use a computer. (GOOD)
4. I have excellent oral and written abilities in English. (CAN)
5. I can work under pressure efficiently. (LIKE)
6. I have only 1-year experience in the field. (LITTLE)
7. I prefer to work on my own. (TEAM PLAYER).

2. Complete the following profile of an applicant for this


ad.

42
There seem to be some key personality traits needed for this job:
applicants must be 1…………………………………. , 2……………………………………,
3
…………………………………… and 4………………………………. . Applicants for
this position should also 5……………………………………………………………… as
they will have to cater to customers from all over the world. They
6
must be good ………………………………………………….. because this
company favours team 7………………………… . Although applicants‘
primary task will be to develop marketing opportunities, they must
also 8………………………………………………………………………………… as they will
be in charge of website maintenance. In addition, applicants must
find 9………………………………………………… deadlines. Finally, the company
10
wants applicants who ………………………………….. scuba- dive so this
ability is a must.

43
3. Answer the following questions about the working
environment, you think, this ad offers.

1. What kind of job does it offer?

2. How long a day is the job for?

3. Do you think it implies strict timetables, dress code, etc?

4. Is the job stressful?

5. Does it require creativity, physical work, taking decisions,

organizing,…?

6. Do you think it will be well-paid?

7. Does it mean dealing with people (relatives, customers,mates)?

8. Can you mention an advantage and a disadvantage of having this

job?

9. Is the job ad discriminatory in any way? Why (not)?

10.Is there any stereotype that you can relate to this ad?

4. Use the answers to the previous job offer to complete


the description of the working environment for the job
(……). Use connectors (_______) to include your ideas in
a paragraph.

The advertisement offers a position of 1……………………………………………… .


2
___________________ it is an 3……………………………………… job, I don‘t
think it will be 4…………………………..…………… . Being a team player is a
5
requirement _______________________ the job probably requires
6
…………………………………………… . Employees seem to 7……………………….. a
lot 8_______________________ the ad says the company 9………………
environment.

44
5. Read the profile of a candidate who is interested in
applying for the post offered in the ad below. Complete it
with appropriate vocabulary and structures (………) and
connectors (_________)

Patricia is interested in the job as an Administrative and HR Executive


in Paan Paan. She thinks she is a good candidate _______________1
she has a very good 2……………………………………………………………… .She
3
…………………………………………… in Human Resources from a well-known
university. She fulfills the minimum experience requirement
4
_______________ she has 5……………………………………………………………… .
She is both an 6…………………………………… and a 7……………………………………
worker. She is good 8…………………………………………………………… multitasks
9
________________ she will be able to carry out the responsibilities
10
listed in the ad. She also finds ……………………………………………………with
11
people _______________ her outgoing and positive personality.
12
____________________ she has never had a purely administrative
13
job, she is ………………………. that she can learn all the new tasks
quickly.

45
46
UNIT 2 – GETTING READY FOR THE JOB
INTERVIEW
SECTION 1 – ANECDOTES ABOUT LIFE (MOMENTS THAT
CHANGED SOMEONE´S LIFE)

You are going to read three anecdotes about how famous


people achieved success, a turning point in their life. But these
anecdotes also show what their protagonists were like.

1.Read the stories quickly and decide:

a) Who is the famous person and/or what famous product is


the anecdote about? If you can’t imagine, these pictures
can help you but there are extra ones.

b)What
personality trait or skills does the anecdote
show about the protagonist
Anecdote 1

―At a moment in my career, I was trying hard to continue acting.


But I was not working and although I had sold my wife‘s jewelry,
money was not enough. Soon I was sleeping in a bus station and of
course, divorced. I had even sold my dog! I decided to take my
career into my own hands and write a movie role for myself. After
watching a boxing match, I wrote the script for a film and tried to sell
it to different studios. The problem was that I wanted to star in the
movie. Due to this, I turned down many good offers as the studios
didn‘t want to take any risk with me because „I talked and looked
funny‟. Eventually, one studio paid less money but agreed to let me

47
star. The film was a great success and had many sequels. With the
money I earned, I bought my dog back…‖

This actor was determined to do whatever it takes to make his


dream come true. If he had accepted the studios‘ conditions for the
film, he would not have succeeded in his career as an actor.

Anecdote 2

―In 1919, I was living in Kansas City and was making commercials
for an ad company using cut-out animation. At the moment, I was
experimenting with stories using a camera and hand-drawing
animations. I made a deal with a Kansas City theatre to show my
cartoons. They were very popular and I used my profits to start my
own studio but I went bankrupt. Anyway, I moved to Hollywood with
my brother Roy and opened another studio. We designed many
characters, created many successful films and opened thematic parks
in California and Florida…‖

His characters are still well known worldwide and his name is still
associated with fairy stories of good and evil. If he had stopped
creating when his first company failed, children would not have
enjoyed his stories.

Anecdote 3

―When I was 65 years old, I was absolutely broke. I was living in a


very small house and I had a beat up car. I was only living off social
security. But I decided that things had to change. So I thought about
what I had to offer and remembered that my friends had always
loved my recipe for fried chicken. Cooking chicken was what I was
really good at. Therefore, I left Kentucky and travelled to different
states to try to sell my recipe.
I offered the recipe for free, just asking for a small percentage of
the sales. However, my recipe was rejected 1009 times. I didn‘t give
up until I heard my first ‗yes‟. My recipe became a great success
soon…‖

With that success Colonel Hartland Sanders changed the way


Americans eat chicken. Kentucky Fried Chicken was born. Bu if he
had not believed in his recipe, we would have missed out the best
fried chicken.

48
2.Read the anecdotes again and complete the information in
the following chart:

Situation at the What they needed Actions taken Results


beginning to do

ANECDOTE 1

ANECDOTE 2

ANECDOTE 3
3.Go over the anecdotes again and make notes about how the
stories are organized:

WHAT INFORMATION DO THEY INCLUDE AT THE BEGINNING?

 The place and moment of the anecdote


 ______________________

WHAT INFORMATION DO THEY INCLUDE ABOUT THE


PROBLEM?

 Events before the moment of the problem


 __________________________________

WHAT INFORMATION DO THEY INCLUDE ONCE THEY HAD


FOUND THE SOLUTION

 Consequences in their lives


 ______________________

HOW DO ALL THE STORIES END?

 ______________________

49
Anecdotes have a specific organization. We
can use this acronym to remember it:

SECTION II: ANECDOTES IN THE JOB INTERVIEW

Look at the following photo of a job


interview. Who is who in the interview? Where is
the interview taking place? What kind of position is it being
offered?

1.Watch the video and check if you were right.

50
2.Watch the video again and work with your partner and
discuss:

A. Why was the applicant not hired? What was wrong in his
behavior?
B. If you were him, what would you do differently?
C. Why are applicants sometimes asked about
problems/achievements in their previous jobs, such as
arguments with mates or bosses, last-minute problems,
creative solutions they suggested, etc?
D. What do those anecdotes show?
E. Read the following two anecdotes from a job interview and
think what characteristic they reflect about the applicants:
a. “I didn’t get on well with my boss. Therefore, I never
contradicted him so that I didn’t have to listen to him
complaining, but sometimes I knew that his idea wouldn’t
work”.
b. “The deadline was near and the prototype was not
working. We didn’t have any money left for more
materials. Eventually, I found a way to make it work.
Although it was not a conventional solution, it worked”.
F. What personality trait or skill do you think are the most
suitable to prepare for a job interview?

WHAT ARE JOB ANECDOTES MOST FREQUENTLY ABOUT?

51
1. Look at the following pictures and sort them out
according to the kind of situation that they show. They show
different tasks and/or actions.

A
B

C D

F
E

H
G

52
I
2. Which of the groups correspond to each of the
following topics?

CONFLICT – ACCOMPLISHMENT – PROBLEM

3. Match the following topics with one of the three ideas


mentioned above.

AN ANECDOTE ABOUT:

- a strategy to make clients accept doing business with your


firm

- how you found a way to work with unfriendly mates

- how you facilitated sales or benefits for the company

- a strategy that motivated your mates

- how you generated profits from an old product

- a sale that made the client satisfied

- a technological solution that made life easier in the office

- an idea that helped to build a better work environment

- a suggestion for a new machine.

LISTENING TIME

53
4. Look at the following images. What do you think we
are going to listen to?

5. Let’s listen to two different people to find out what


they are talking about. What kind of experience are they
describing?

54
6. Listen to the anecdotes again and find the following
three elements usually included in an anecdote:

TASK
ACTION
RESULT

7. What personality trait or ability do they show?

8. Read the anecdotes now and identify the parts in them.

55
56
9.With your notes about the different parts of the anecdotes,
tell the stories as if you were Bethany or Scott.

10.Now, tell the stories but making some changes in the


original version:

a. Tell Bethany’s story with different results


b. Tell Scott’s anecdote with a different action
c. Change the situation in any of them and make the
necessary changes.

11.Watch the following video and make notes about the


incident so as to tell the anecdote as if you were the assistant

57
LET’S HAVE A LOOK AT THE ORGANIZATION OF THE
ANECDOTES

SITUATION
(when, where, who with, activities at the moment)

1. Read the first part of the two anecdotes and order the
different information in the correct sequence:

BETHANY’S anecdote:

have some problems with the work.

work with two colleagues.

work on a construction project.

disagreement with each other.

SCOTT’S anecdote:

have problems with sales sales.

Work in a retail company.

A possible staff reduction .

2. Now go back to the anecdote and identify how these ideas


are expressed. What tense has been used?

58
GRAMMAR STOP

Telling anecdotes (1)

Look at these examples from the stories:

o During my first year working as a project manager at Slate


Construction,
I was working with two of my colleagues to meet a deadline.
We were designing a proposal for a shopping mall, but we
were having some problems to finish our work

o In my previous job in a retail company, things were not going


well: sales were going down and the company was
considering a staff reduction

PAST CONTINUOUS

SUBJECT + WAS(N‘T) / WERE(N‘T) + VERB (ING)

It is used to indicate that two actions in the past happened at


the same time.

It is the tense we use to describe the situation at the beginning


of the anecdotes.

TIP

You can add information about the company by defining the


work of the company, using which. This information may later
help you to describe the task and the action.

59
Bethany: “I was working at a construction company which
designed big buildings such as shopping malls or
skyscrapers…”

Scott: “In my previous job in a retail company which sold


clothes for children, ….”

What activities can companies carry out? design, build, make


investment, buy and sell, produce, deliver, transport, deal with
different activities, operate different elements, provide
services, receive or send packages.

3. Write the beginning of the following anecdotes.


Remember you should include when, where, who with and
the activity. If any information is missing, add the
necessary elements.

a) A multinational company – a special team for this task –


organization of an event
b) A family business – a surprise for your grandfather – with your
cousin
c) A shop – a special offer for Christmas – no help
d) A school – all the teachers – special project for the year
e) An online shop – hot sale – the sales department

TASK

(what you had to do/ what you wanted to do)

4. See how Bethany and Scott describe their tasks.

Bethany: “We had tried different ideas but there was always
something wrong in them. We had even combined our ideas with no
result. It was obvious that we needed to work better as a team, so I
invited them both to lunch, outside the office.”

60
Scott: “as sales had decreased significantly, the sales team had lost
confidence in their work to motivate them, I created a perk
programme which I proposed to my boss.”

What can you notice? What information do they include?

 The problem
 The responsibilities
 The solution
 The antecedents to the problem
 people’s reaction to the solution

What tense have they used?

GRAMMAR STOP

Telling anecdotes (2)

PAST PERFECT

SUBJECT + HAD(N‘T) + VERB (PAST PARTICIPLE)

It is used to indicate that an action in the past happened BEFORE


another action in the past. In the anecdote, we use Past Perfect to
mention the activities that caused the need of the main action in the
story:

―We had tried different ideas but….” (this didn‟t work so another
action was needed)

―sales had decreased significantly, the sales team had lost confidence
in their work.” (a motivating action was necessary)

5. Think of two activities which could have caused each of


the following situations:

a) Sales didn’t grow in spite of the special offers.


b) My mates didn’t want to work with me.
c) We didn’t have a person to do the delivery.

61
d) The company ran out of cash.
e) We couldn’t finish the balance for the auditory.

ACTION

(what the protagonist did to solve/achieve something)

6. What three actions did Bethany and Scott do to solve the


conflict/achieve his goal?

BETHANY: _____________ SCOTT: ________________

______________ ________________

______________ ________________

GRAMMAR STOP

Telling anecdotes (3)

SIMPLE PAST

PERSON + VERB IN THE PAST FORM + …………….

(verb+ED or verb in 2° column)

DIDN‘T + VERB IN BASE FORM

It is used to indicate that one action started and finished; then


another action started and finished and then…. In the anecdotes, we
use Simple Past to advance in the story telling the sequence of
events in the order they happened.

62
TIP
When you choose the action taken in your anecdote, be sure that that
action shows the personality trait or the ability that you specially
want to show about you:

For example:

If you insisted and continued……. You show perseverance

If you never doubted about the success of your proposal……… You


show determination

If you found an innovative solution…………. You show creativity

If you could solve a conflict between co workers …… You are good at


dealing with people

7. Choose two of the situations in activity 6 and think of the


sequence of events necessary to solve them. Say what
trait/ability you show.

RESULTS & REFLECTION

“We were congratulated on by our boss and our happy client.”

“I was promoted.”

8. These are two positive consequences that Bethany and


Scott mentioned in their anecdotes. What do they have in
common? Why?

63
GRAMMAR STOP

Telling anecdotes (4)

PASSIVE VOICE

PROTAGONIST OF THE STORY + BE + VERB PAST PARTICIPLE


+ (BY DOER)

We use Passive Voice when the action (result) is more important


that the person who did it. This is frequently so because the doer
of the action is obvious or not important. If you compare the two
examples above, you will see that in the first one, the doers are
mentioned: We can‘t necessarily imagine who congratulated them.
In the second, however, we understand that the company or the
boss promoted him.

Also, we maintain our protagonist at the beginning of the idea as we


have done in most of the anecdote because it is about him/her that
we have been speaking about.

9. Think of other good or bad consequences that could


result from an action taken. Combine the following ideas
to express them. Verbs on the first column can be
repeated:

Offer my decision

Fire a second opportunity

Criticize for to stop the discussion

Accuse of working individually

Give from my team

Ask pay increase

Order from my job

Separate to design a new project

Congratulate on to lead the team

a better job
64
GRAMMAR STOP

Telling anecdotes (5)

REFLECTING ABOUT WHAT HAPPENED

See how they express that there is no regret about what happened
to them

“If we had not listened to each other, our project would not
have been so successful.”

―If the company had not implemented my idea, it would have never
recovered as it did.”

CONDITIONAL SENTENCES – 3º TYPE

IF + PAST PERFECT, WOULD HAVE + VERB (PAST PARTICPLE)

They are used to make suppositions about the past, i.e. what we
express in the condition (after if) did not actually happen: the
supposition is unreal. And it will never happen: the supposition is
impossible because the past cannot be changed. We generally
express something that we do or don‘t regret.

Bethany‘s project was successful because they listened to each other.


However, she imagines how different everything could have been.

10.Can you express two other reflections that Bethany and


Scott could have made?

11.Think about you. Make reflections about you in the following


situations:

a) Going to a different secondary school

65
b) Not passing the admission exam at UNLaM
c) Choosing a different programme
d) Growing up in a different neighbourhood
e) A mistake you have made.

PRACTICE WITH ANECDOTES


1. Can you identify these films? Do you
remember any information about the protagonists
or what happens in the film?

66
You are going to watch different scenes in the movies. All the
scenes show an anecdote worth telling. Watch the different
scenes and do the activities suggested:

THE PURSUIT OF HAPPYNESS

1. Watch the video and make notes about it

QUALIFICATIONS OF THE APPLICANT:

PERSONALITY TRAITS:

SKILLS:

2.Watch the video again and focus on the anecdote. Find the
following information about the anecdote

TRAIT/SKILL
THAT WAS
SITUATION TASK ACTION RESULTS SHOWN

CHRIS

67
3.We don’t know the result (if you have not seen the film) but
we can anticipate it. What is, in your opinion, the result of this
interview? Will he be hired? Give reasons for your answer.

4.Complete the anecdote that Chris could tell about this job
interview.

Write the verb in brackets in the correct past tense and form.
You may need Passive Voice (____________)
Write a suitable connector (…………….). You may need who,
which or where.

In 2005, I __________(be) unemployed. ………………. I


__________ (have) a lot of free time, I _________ (decide) to paint
my apartment. ……………… I _____________ (paint) the living room, I
___________ (receive) a phone call for a job interview the following
day. It __________ (be) an important business company ………………….
I really __________ (want) to work. I ___________ (continue) with
the painting ……………… I could finish.
………………. I _____________ (practically, finish), somebody
__________ (knock) at my door. It ___________ (be) the Police. I
_____________ (take) to the Police Station ………………I ___________
(forget) to pay a parking ticket. I ___________ (wear) old dirty
clothes ………… I ____________ (not, have) time to change my
clothes.

68
At the Police Station, I ___________ (have) to stay all night
…………… I __________ (be) able to settle the problem. But when I
____________ (leave) the station, I _________ (be) late for the
important interview. I ____________ (decide) to run to the company
building and try to explain why I _____________ (not, change) my
clothes or _____________ (not, take) a bath. I ________ (try) to
think of a good excuse. ……………….., I ____________ (feel) the truth
would be the best choice.
Of course, the executives___________ (be) surprised to see me.
But I _________ (tell) the truth and I ……………….. __________
(show) them my strengths. One of them ___________ (speak) about
my perseverance and good intentions. Finally, I ____________ (give)
the opportunity to work for them and I ____________ (not, fail)
them. If I __________ (not, attend) the interview, I ___________
(get) the job I love.

THE INCREDIBLES

5. Watch the video and make notes about it

TRAIT/SKILL
THAT WAS
SITUATION TASK ACTION RESULTS SHOWN

MR.
INCREDIBLE

69
6.Complete the information in the anecdote according to what
you have seen. Use the questions at the bottom to help you

Fifteen years after I decided to live an ―ordinary‖ life, I got a job in


an insurance company. The job was……………………………………..1 and the
working environment …………………………….…………………….2 . Every day, I
listened to ………………………………………………………………….3 but
4
I……………………………………………..……………………. My wife insisted that
…………………………………………………….………….5 but I really wanted
………………………………………………6

One day, an old lady was crying in my office because……………….…


…………………………………..7 and she didn‘t know …………………………………. 8
.
Although I couldn‘t .…………………………… , I secretly …………………………..

1
What was the job like in your opinion according to what you see?
2
What was the working environment like?
3
What did the customers do in his office? The old lady is an example
4
What did he/didn’t he do?
5
What was his wife’s opinion about their new life?
6
What did he want to do about the customers’ problems?
7
What was the old lady’s problem? What had happened with her claim?
8
Did she have any other possibility for her claim?
9
What information did he give the lady?

70
…….……………..…………………….…………9. I pretended I couldn‘t help her,
but she had all the necessary information for her claim. When she
10
left, she was ………………………….. but …………………………..……………11.

Immediately after her, my boss ……………………………………..12 and


shouted …………………………13 . He was really …………………..14 because
15
……………………………… many customers. If he ………….…………………16
that I had given all the information to the lady, he ………………………17.
But I was very satisfied.

______________________________

10
What was she doing?
11
How did she feel?
12
What did the boss do?
13
What did he tell Mr. Incredible?
14
How did the boss feel?
15
What had Mr. Incredible done several times?
16
Did the boss know what Mr. Incredible had done?
17
What would his reaction have been?

THE DEVIL WEARS PRADA

7.Watch the video and make notes about it

TRAIT/SKILL
THAT WAS
SITUATION TASK ACTION RESULTS SHOWN

ANDY

71
8.Write the anecdote as if you were Andrea. What personality
trait do you think she shows in the video? Use the following
ideas to help you.

SITUATION: a fashion magazine – a very demanding boss – with


two spoiled daughters – another competitive assistant – work under a
lot of pressure -

TASK: Harry Potter manuscript for her daughters- sold out – very
difficult – strict deadline – And a steak for lunch

ACTION: run to restaurant – bring steak - remember friend – ask for


a favour – friend gets the book

RESULTS: get books – achieve – take book – an impression on her


boss

REFLECTION: a good friend with good contacts

THE WOLF OF WALL STREET

72
9.Watch the video and make notes about it. See that
you can tell the anecdote from two different points of view
according to the protagonists

TRAIT/SKILL
THAT WAS
SITUATION TASK ACTION RESULTS SHOWN

DONNIE

EMPLOYEE

10.Tell the anecdote as if you were Donnie or the employee


who was fired.

73
EXTRA PRACTICE
UNIT TWO
1. Order this anecdote. What question is this candidate
answering?

ORDER

A It scared me to death to get away from my computer


screen, but I found the courage to call some of our
biggest customers to discuss what we‘d developed and
whether they could use it to solve real-life problems.

B We developers created an innovative piece of software,


but the sales team was too busy to give us much
attention.

C It was at that moment, when that deal closed, that I


realized that I loved selling and solving problems for
customers more than I loved programming.
And I‘ve been in sales and marketing ever since!

D A decade ago, I was working as a programmer in a group


of about 100 in a remote development center.

E I ended up speaking with an engineer at Lockheed


Aerospace and we figured out that our software would
save them about a million dollars a year.
Lockheed ended up not just buying the prototype, but
gave us the upfront money to turn it into a real product.

Text adapted for pedagogical purposes from


https://www.glassdoor.com/blog/importance-story-telling-
job-interview/

74
2. Identify the situation, task, action and result in this story.

3. Complete this job interview story with the verbs in


brackets in the SIMPLE PAST TENSE or PAST CONTINUOUS
TENSE.

Question:

Describe a time when you went beyond what was required to get the
job done.

Answer:

"I have always been willing to do whatever is necessary to get the


job done, but one time does stand out in my mind. Our team 1
___________________(prepare) a major proposal for a prospective
client. Our technology team leader 2_________________(be) ill and
he 3______________ (not come) to work for several days. I 4
_________________(jump) in to learn how to construct some
complex macros in Excel to showcase some key data and took the
lead with creating presentation slides for our pitch.
I 5 _________________(need) to work several evenings until
6
midnight to get the work done in time while I
__________________(perform) my regular duties during the
daytime. The client 7 ____________________(end) up accepting our
proposal and cited the quality of our presentation exhibits as a key
reason they went with us.‖

Adapted for pedagogical purposes from


https://www.thebalancecareers.com/anecdotal-interview-
questions-2061159

4. Complete this job interview story with the verbs in


brackets in the correct tense and voice.

A few years back I 1 ________________(work) as a Service Advisor


at car dealership. One morning in our department staff meeting the
Service Manager 2 _______________(announce) that we 3
__________________(receive) an unacceptable amount of negative
reviews for the service we had been providing our customers. His
solution was to create a committee that would analyze the situation
and put forth actionable improvements, and for this he 4
________________(ask) for volunteers.

75
I was eager for an opportunity to show that I was capable of taking
on more responsibility, and since I 5 ___________________ (be) a
person who 6 ___________________(enjoy) working in group
situations, I was the first to volunteer. I 7_____________________
(quickly- make) the leader of the committee by my Service Manager,
which put me in the position of the leader of a group of 4 other
people who 8 _____________________(task) to come up with a
solution.
Over the next three weeks we 9 ___________________(analyze)
10
each of the customer services reports and
______________________(discover) that the vast majority of
negative reviews were a result of lengthy wait times for
customers. Knowing that we had to come up with a solution to
decrease the amount of time our customers were left waiting, I then
11
________________ (lead) brainstorming sessions to find a way in
which the problem 12 ________________ (can fix). We zoned in on
changing the way our mechanics worked on each work order.
After implementing my suggestion, mechanics were able to focus
13
mainly on their specializations, which
___________________(mean) they worked faster and more
efficiently, which translated to wait times dropping by 18%.

Adapted for pedagogical purposes from


https://theinterviewguys.com/behavioral-interview-
questions-and-answers-101/

5. Complete the chart with information from exercise 4

Question being answered

Time

Position

Action

Task

Result

76
6. Read the following anecdote quickly and choose the
question the applicant is answering.

a. ―Tell me about a time when you were able to diffuse a


situation.‖

b. ―Describe a situation in which you had to get creative to


solve a problem.‖

c. ―Tell me about a time when you were able to persuade


someone to change their mind.‖

7. Choose the correct connector.

The trucks at the retail store at which I worked as an assistant


manager came loaded by personnel at a distribution center, box-by-
box. AFTER /WHEN receiving a few trucks, I noticed that my
employees were unloading broken merchandise that took a lot of time
to clean up BEFORE /AFTER the rest of the truck could be finished.
The broken glass, paint, or whatever material it was prevented the
employees from proceeding farther into the truck, causing more
person-hours than normal. I noticed that the merchandise was
broken DUE TO /BECAUSE heavier boxes were on top of lighter
boxes. After a couple of days of this situation, with productivity
decreasing, I learned that the rest of the stores in my district faced
the same problem SO / BUT nobody seemed to be able to find a
solution. HOWEVER / AS A RESULT, I asked each store to take
pictures of the mess AS /SO the distribution centers could see
exactly what was happening. MOREOVER / THEREFORE, I asked
each one to write down how many additional person-hours it took to
clean up the mess. After we gathered this information for a four-week
period, we had a pretty good estimate of how much the company was
losing. I took the information to my district manager. Once he
realized how much money his district was losing each month
BECAUSE / BECAUSE OF broken merchandise in the trucks, he
contacted his regional manager, and the trucks after that were loaded
more carefully.

Adapted for pedagogical purposes from


http://katharinehansenphd.com/KHansen_PDE_for_UMI_PRO
QUEST.pdf

8. The two stories that follow are answers to the question:


“Tell me about a time when you failed”.

77
8.1 Complete Philip Bellow’s story with the correct connector
from the box. There is an EXTRA one.

BUT x 2 IF DUE TO SO HOWEVER


MOREOVER THEREFORE AS

―I was managing a project for one of our biggest clients in my


previous company. 1 ___________ I was so eager to please them,
I told them we could finish the project within 2 weeks. I thought
this was doable, 2 ____________ it ended up taking 3 weeks 3
_____________ they were not happy. Looking back, I realized I
should have been more conservative in my estimate to the client. 4
_____________, I realized that a client isn‘t going to be upset if
you‘re clear about the timeline in advance, 5 ____________ they
are going to be disappointed 6 _____________ you promise
something and then don‘t deliver. 7 ____________, I took this
experience and used it to become much better at managing
expectations of clients during projects I oversee. For example, on
the next project with a different client, I told them it‘d take 4
weeks and we finished in 3. 8 ____________ our unexpected good
performance, they were very happy.‖

8.2 Answer these questions about Philip’s story:

a. What mistake did Philip make?

b. What would have happened if Philip hadn‘t made a


mistake?

c. What did Philip learn from this experience?

8.3 Read Karyn Johnson’s story and choose the correct form of
the verb: in the ACTIVE or PASSIVE VOICE.

―In my last job, our CEO GAVE/ WAS GIVEN me a chance to


interview and hire entry-level people for our team. I chose to hire
two candidates who seemed to have a lot of potential but also had
some ―red flags‖ or things that worried me. It ended up being a
big mistake. They had a poor attitude and WERE DRAGGED
/DRAGGED the team down until they FIRED /WERE FIRED by my
CEO. I learned to be more careful and not rush my decisions and
to speak with others on my team who have more experience if I‘m
unsure of something. I also realized how important each hiring
decision is, which WAS MADE / MADE me a better manager in the

78
last couple years of my career. Since then, I‘ve hired 8 other
people and never had a bad experience like this again. But it was a
great lesson to learn early in my career.‖

8.4 Answer these questions about Karyn’s story:

a. What is a ―red flag‖?


b. What mistake did Karyn make?
c. What would have happened if Karyn had spoken to other
members of her team before making a decision?
d. What did she learn from the experience?

Adapted for pedagogical purposes from


https://careersidekick.com/time-when-you-failed/

9. Write down a reflection about the following situations


related to work

a.I wasn‘t hired for the job because I told the interviewer my political
position.
_________________________________________________
_________________________________________________
_________________________________________________

b.I did not earn enough money as I didn‘t graduate from university.

_______________________________________________________
_______________________________________________________
_______________________________________________________

c.My colleague didn‘t get angry with me since I didn‘t tell him what
he deserved.
_________________________________________________
_________________________________________________
_________________________________________________

d.I didn‘t work hard enough so that I could be promoted to a higher


post.
_________________________________________________
_________________________________________________
_________________________________________________

79
UNIT 3 – BEING PROFESSIONAL
SECTION 1 – WHAT IS IT TO BE A PROFESSIONAL?
What is it to be a professional? Will you become a
professional when you graduate or before this
moment? How can we identify a professional in your
field of studies?

1. Let´s reflect about these questions.

a) Have a look at this text format. What kind of text is it: an


advertisement, a definition, or an article? Underline its
author and title.

b) Read the text quickly. Are your ideas in 1


mentioned in it?

c) Read the text again. Can you find a/some definition/s of


“Professional”?

d) In your opinion: which of the qualities mentioned is the most


important one? Why?

Professionalism is not something that is measured in any test where you are
given scores. We know that it's essential to be professional if we want to be a
success. But what does "being professional" actually mean?

80
For some, being professional might mean dressing smartly at work, or doing a
good job. To others, being professional means having advanced degrees or
other certifications, framed and hung on the office wall. Professionalism
encompasses all of these definitions. But, it also covers much more.

The Merriam-Webster dictionary defines professionalism as "the conduct, aims,


or qualities that characterize or mark a profession or a professional person";
and it defines a profession as "a calling requiring specialized knowledge and
often long and intensive academic preparation."

The following qualities are essential for anyone to be considered a


PROFESSIONAL

Specialized Knowledge: to be prepared.

First and foremost, professionals are known for their specialized knowledge.
They've made a deep personal commitment to develop and improve their skills,
and, where appropriate, they have the degrees and certifications that serve as
the foundation of this knowledge.

Not all business areas have a stable core of knowledge (and the academic
qualifications that go with this); not all areas demand extensive knowledge to
practice successfully; and not all professionals have top degrees in their field.

What matters, though, is that these professionals have worked in a serious,


thoughtful and sustained way to master the specialized knowledge needed to
succeed in their fields; and that they keep this knowledge up to date, so that
they can continue to deliver the best work possible.

Competency

Professionals get the job done. They're reliable, and they keep their promises. If
circumstances arise that prevent them from delivering on their promises, they
manage expectations up front, and they do their best to make the situation right.
Professionals don't make excuses, but focus on finding solutions.

Honesty and Integrity

Professionals exhibit qualities such as honesty and integrity . They keep their
word, and they can be trusted implicitly because of this. They never
compromise their values , and will do the right thing, even when it means taking
a harder road.

More than this, true professionals are humble – if a project or job falls outside
their scope of expertise, they're not afraid to admit this. They immediately ask
for help when they need it, and they're willing to learn from others.

How to Exhibit Professionalism

81
As you can see from these characteristics, professionals are the kind of people
that others respect and value. They are a genuine credit to their organizations!

This is why it's so important that we work to earn a professional reputation in the
workplace. True professionals are the first to be considered for promotions, they
are awarded valuable projects or clients, and they are routinely successful in
their careers.

SOURCE: https://specialties.bayt.com/en/specialties/q/100767/are-you-professional-in-your-
opinion-what-things-make-someone-a-professional/

Based on the information in the previous text, complete this


Gform.

3. Observe the following picture. Is it possible to find


a professional in the picture? Account for your
answer with information from the text or from previous units

82
SOURCE: https://www.forbes.com/sites/ashiraprossack1/2021/10/30/6-ways-to-stand-out-in-a-job-
interview/?sh=4a2ddb353ffe

TALKING POINTS

4.For the next face to face lesson be ready to speak about


sections: 1, 2.c and 3. Be ready to account for your choices in
class, ok?

5.Watch this video.

FIND SIMILARITIES/ DIFFERENCES WITH THE TEXT ABOUT


BEING PROFESSIONAL. Be ready to account for your choice.
Which speaker do you agree most? Why?

SECTION 2– QUESTIONS IN A JOB INTERVIEW


A job interview is one of the first moments in which you will have the
chance to introduce yourself professionally. It is the first impression
you make on a company, and you only get one chance to make a
good one. In today‘s competitive job market, you must be able to
stand out and differentiate yourself from the other equally qualified
candidates.

So, what can we do to be prepared for a job


interview? Share your view point with your mates.

83
Normally, there are several questions that are usually made in
these interviews.

4. What areas do you think you are usually asked about?


Tick them in the following list
Labour experience
Regrets
School/university
Hobbies
Future in the company
Negative personality traits
Opinion about the government
Religion
Family
Anecdotes in previous Jobs
Place of residence
Sexual orientation
Plans for the future
Suppositions about life
Working environment

4. Considering the ones selected, how can you group them


in different areas

GRAMMAR STOP
LET´S RECALL HOW TO MAKE QUESTIONS

Surely, you remember that questions in English need a special


structure depending on what we want to ask. So it is necessary to

84
revise/recall how we make correct questions in English because
they are VERY different from Spanish.

The following chart is a summary of how to make questions in


English: basically, you need auxiliaries, or you need inversion of
order between the subject and the first part of the phrasal verb.

Subject Questions

WHO/WHAT conjugated verb ?

(Wh- auxiliary subjec Verb?


t
word)

Modal Verbs (Wh- Modal subject Verb in


word) verb base
form?

Present Simple (Wh- do / does subject Verb in


word) base
form?

Have got (Wh- Have / subject got… ?


word) has

Present (Wh- Am / subject Verb-ING?


Continuo word) is /
us are

Past Simple (Wh- did subject Verb in base


word) form?

Present Perfect (Wh- Has / subject Past participle?


word) have

Past Perfect (Wh- had subject Past participle?


word)

1. Imagine you are the interviewer, and you want to find out
the following information about the interviewee. Can you

85
think of suitable questions for the following prompts?

a. His/Her marital status

b. The year of his graduation

c. His/Her plans for a post-graduate course

d. His/Her ideal working environment

e. If he/she plays any sport

f. The tasks in his/her previous job

g. His/her abilities with a foreign language

2. Can you classify these questions into these five areas?

Personal Previous Labour Education Future Prospects Profile


Information experience

SECTION 3 – THE JOB INTERVIEW


There are different moments in a job interview. First, you may be
asked to introduce yourself. Then, you may be required to answer
about qualifications and previous experience. What´s more, you may
be surprised at listening to some unexpected and strange questions.

Strange questions? Have you ever heard about them?


Why are they used? what do you know about them?

86
1. Read the text quickly. Underline the examples of
‗strange questions‘ mentioned in it.

2. Can you find any synonyms for STRANGE QUESTIONS in the


text?

3. Read the text again and Complete the empty rectangle in the
following text as a subheading.

*the impact of strange questions

*the importance of strange questions

*the origin of strange questions

4.Mention the reason/s why these questions are asked.

WHY DO INTERVIEWERS ASK

STRANGE QUESTIONS?

You’re being interviewed for your dream position, making strong eye contact, then
abruptly, the interviewer smiles and asks, “How would you explain the internet to a
caveman?”. You stare at him for half a second before searching through your mind for
an answer. When you leave the meeting, you wonder why they asked such a curious
question and if you answered correctly.

87
This scenario is becoming increasingly common during interviews. If you’re curious to
know why you’re being asked these strange questions during an interview, keep
reading!

******************************************************************************

These questions aren’t random, they were chosen to understand and take notes on
how you think. Typically, candidates have a general idea of what they may be asked in
an interview, so they prepare answers they think an employer may want to hear.
Asking unexpected questions will require a candidate to answer more authentically,
providing interviewers with an opportunity to see the “real” candidate. Out-of-the-box
questions alone won’t determine if an applicant is right for the position or not, instead,
they serve as points of interest to some employers. When hiring candidates,
interviewers rely on a list of requirements, but also their intuition. Asking these
questions may contribute to the interviewer’s confidence in your ability to perform
well in the position.

Here are a few questions and their significance:

How would you describe the colour green to someone who can’t see if you were
asked? If you’re being interviewed for a creative role, hiring managers may ask this
question to evaluate your communication skills and vocabulary.

If you were a popsicle flavor, what would you be? This question is used to provide an
assessment of yourself and your personality.

What three items would you bring to a deserted island if you stayed there for 3
months? Asking you difficult questions can reveal how you adapt to unconventional
situations and how you make decisions.

What advice would you give your parents if you had to change roles? This question
may be used to assess your values and morals.

SOURCE https://blog.aghires.com/why-do-interviewers-ask-strange-questions

GRAMMAR STOP
LET´S ANALYSE HOW TO ASK AND ANSWER STRANGE QUESTIONS
Do they ask about real facts?

88
> If you were a popsicle flavor, what would you be?
> How would you describe the colour green to someone who can’t
see if you were asked?

Making suppositions about the PRESENT


USE

To make suppositions or express wishes about the present


(imaginary situations), we use the Simple Past tense in the ―if-
clause‖ to refer to an imaginary situation in the present time.

Although the Simple Past tense is used after ―if‖, it does not refer to a
real action or situation in the past.

FORM

(If + S+ verb Simple Past...), (S+ would+ verb infinitive ...)

Or

(S+would+ verb infinitive...) (if + S+

verb Simple Past...) Notice the use of the

verb To Be only for unreal past

If+ I / you / he / she/ it/ we / they +

were / weren‘t Examples

If I were a popsicle, I would be strawberry or lemon.

89
Let´s practise. Imagine that you are at a job interview and
the interviewer asks you these questions. What would you
answer?

1. If a penguin in a sombrero walked into this room, what would


you do with it?
..............................................................................................
..............................................................................................

2. If you had to mention two memories from your childhood, would


you be able to do it?
..............................................................................................
..............................................................................................

3. If we came to have dinner at your place, what would you cook?


..............................................................................................
..............................................................................................

4.If you were an object, what object would you be? Why?

..............................................................................................
..............................................................................................

5.What celebrities would you choose to play your parents and


yourself if you were to produce a movie version of your life?

..............................................................................................
..............................................................................................

6. If you were an animal, which one would you want to be? Why?
..............................................................................................
..............................................................................................

90
Now, imagine that you are the interviewer and ask strange

questions about these topics to see the applicant’s reaction

to:

-unexpected problems at work

-demanding customers

-deadlines

-lack of knowledge

-foreign language they can‘t speak

ONLINE WORK

● PRACTICE EXAMPLES OF WHAT TO ASK


https://wordwall.net/es/resource/28655864/job-interview-questions

● MATCHING EXERCISE WITH QUESTIONS


https://wordwall.net/es/resource/52594980

● ORDER
https://wordwall.net/es/resource/52446437

91
● WORKING WITH A SONG
See Miel

SECTION 4: PREPARING FOR THE JOB INTERVIEW

How can you feel you are prepared to face a job


interview? How do you imagine your performance in that
situation? Have you ever participated in one?

A job interview is an opportunity to show your profile as a


professional. There are some stages you can follow to ensure you are
ready for this experience.

1.Read the text and find 3 different stages. How are


they called?

A- __________ B- __________ C- __________

2.Highlight the most important tip in each stage.


2.1 Why do you think they are so significant when preparing for
a job interview?

Be ready to account for your choice: tell us how it will help you show
your competence and how it will make a difference over your
competitors. (you may want to use some imaginary situations to
show the benefits)

92
An employer will invite you for an interview if they believe that you have the skills to
succeed at their company. In the interview, they will seek to evaluate your genuine
interest in the company and the role, your preparedness for the position, and your
potential to add value to their team. Below, you will find suggestions on how to
prepare for the interview and demonstrate that you are the best professional for the
position.

Preparing for Your Interview

RESEARCH THE COMPANY AND INDUSTRY

We often hear from employers that candidates do not know enough about their
companies when they interview. Employers estimate how interested you are by how
much you know about their organization.

Find out as much as you can about the position, company, and industry.

● Learn about current trends and events that might impact your future employer.
● Review the organization’s website and social media activity.
● Make sure that you reread the job description and can communicate why you
would be a good fit for the position.

IDENTIFY YOUR GOALS AND SKILLS: WHY DO YOU WANT THIS JOB?

It is important to have a purpose in mind and communicate it to the employer. You will
need to be able to show that you can meet the company’s needs.

● Think about how the combination of your work experience, personal qualities,
and academic or co-curricular activities make you uniquely qualified for the
position.
● Describe the skills in your resume.

93
PRACTICE YOUR INTERVIEWING SKILLS

Many people practice for an interview by writing down answers to common interview
questions. While organizing your thoughts on paper is helpful, the best practice is done
verbally, alone, with a friend, mentor, or career counselor.

Make sure that you run through the following checklist a few days out from your
interview:

● Have you researched the field, organization, and position?


● Have you thought about your goals, values, and skills; and how they match the
opportunity?
● Have you made sure your online image on Facebook, Instagram, and Twitter is
appropriate and professional?
● Do you know the name and title of the interviewer or who to check in with?
● Have you prepared an appropriate interview outfit?
● Have you identified the time and place of the interview and the best method to
get there?
● Have you practiced answering common interview questions?

The Day of the Interview

REMEMBER TO…

● Be on time! Arrive at least 10–15 minutes early.


● Bring the supplies you prepared the night before your interview.
● Be considerate and polite to ALL staff members. You never know who will
provide input for a hiring decision.
● Turn off all mobile devices.

After the Interview

YOUR CHANCE TO INTERVIEW THE EMPLOYER

While the main goal of the interview is for an employer to evaluate you as a candidate,
it is also one of your few chances to learn more about them. There are many aspects of
a job that you can only uncover by speaking with the employer.

94
● Identify questions that can help you determine if this is the right position for
you. Consider asking questions about the role, division, organization, and
industry.

SOURCE https://www.careereducation.columbia.edu/resources/things-do-during-and-after-
your-intervi

FIRST STAGE: “Before the Job Interview”


Before going to a job interview, you should spend time finding out
about the company. When you research a company, you‘re looking
for information that tells you about its culture, history, and
achievements. The time you spend preparing for your interview by
researching a company can increase your chance of getting the job.

In the second mid term exam, you will simulate a job interview with
some classmates. You will have to deal with this research by selecting
one of the advertisements published in the Appendix section. The
idea is to use all concepts learnt in module 1 to analyze the target
company.

3.Now have a look at the questions in the first section of the


text which refer to what to do before a job interview.
✔ Have you researched the field, organization, and position?
✔ Have you thought about your goals, values, and skills; and
how they match the opportunity?
✔ Have you made sure your online image on Facebook,
Instagram, and Twitter is appropriate and professional?
✔ Have you prepared an appropriate interview outfit?
✔ Have you identified the time and place of the interview and the best
method to get there?
✔ Have you practiced answering common interview questions?

What´s the role of these questions? How can

95
they help an applicant feel more relaxed? Do they help
candidates feel prepared? More confident?

Being professional can be seen in each presentation, even in a job


interview. These questions imply checking how well prepared a
person is for this moment. They are organized in a checklist to
examine if you have considered key aspects. Can you detect any
similarity in them? How are they organized?

GRAMMAR STOP

PRESENT PERFECT TENSE


Being Professional, checking preparation

Forms

HAVE/ HAS + PAST PARTICIPLE

Use

To talk about how well prepared you are for a task. We are
interested in your preparation: that is to say if the actions on the
checklist are complete and not at the moment you did them.
The information that we give is important because it is connected to
our preparation.

e.g. I have prepared an appropriate interview outfit. (this person


has arranged his/her outfit to show tidy and smart but we don‟t
know exactly when)

SECOND STAGE: “During the Job Interview”

4. How would you classify these questions? There is an


example:
A. Personal information
B. Education
C. Previous experience
D. Future prospects

96
E. Profile

1. Do your grades reflect your potential?


2. How would you describe your background in brief?

3. How long have you worked for IBM?

4. What did you do in the last year to improve your


knowledge?
C 5. Why did you leave your job as a clerk in 2020?

6. What are your goals for the future?


7. Are you going to pursue additional education?

8. Where do you see yourself in five years?

9. Did you do an internship in Siemens last summer?

10.Have you ever worked in customer service?

5.Match these answers to the previous questions. Careful:


There are more questions than answers. There is an example.

7 I expect to sign on with a national retail organization where I


can eventually advance to a role as a regional sales manager.

I have worked there since I was in my first year at university.


Recently I have had the chance to be promoted due to many on
company courses.

I come from a small town, where opportunities were limited.


Since good schools were a rarity, I started using online learning
after secondary school to stay up to date with the best. That‘s
where I learned to code and then I went on to get my

97
certification as a computer programmer. I graduated in 2022.

Yes, I am going to enroll in a postgraduate course at Unlam


next semester. I have already paid the fee.

Yes, I have been in charge of the regulations desk in this area


for one year.

I read a lot of journals to keep abreast of the latest ideas in my


field and sharpened my skills by taking some online courses.

No, I was attending many subjects at university. Therefore, I


didn´t accept that proposal.

GRAMMAR STOP
Let´s reflect upon tenses used during a job interview.
Consider the questions and answers in exercises 5 and 6.

Which tense is used to speak about previous


experiences?

Is there only one tense used to speak about your future?

Is it better to say I am working, or I work to describe


my current job?

98
How to talk about Experience.

These are two possible descriptions to respond to: ―Tell about


your experience in marketing‖ I worked in marketing from 2020 to
2021. I have worked in marketing for a couple of years. What is the
difference between the two answers?

PRESENT PERFECT TENSE Forms HAVE/ HAS + PAST


PARTICIPLE
To talk about life experiences. We are interested in the event, not in
the moment it happened. The information that we give is important
because it is connected to our present and to the future:

e.g. I must admit I have had some difficult bosses. (in his
professional life but we don‘t know exactly when) The adverbs of time
usually used are: never, ever, once, twice, many times, etc.

Simple Past VERSUS Present Perfect

We use the Present Perfect tense when a past action or experience is


related to the present time rather than the past. If we state when the
action exactly happened (or if this is clear from the context), we must use
the Simple Past tense.

If an action began in the past but its effects continue in the present, we
use the Present Perfect tense.

e.g.

 Since beginning my career, I‘ve wanted to work for a larger


organization in this industry.
 I have actively searched for jobs since graduating with my Nursing
degree.
 Yes, I have been in charge of regulations desk in this area for one
year.
 I‘ve been at my company for three years.

99
Time signals: for, since, how long?

Duration up-to-the-present
FOR: It is used to focus on the span of time (duration) of the action which still
continues

NOTICE: How long have you worked for ABC company?

I have worked fot them for two years/ a week/a long time/ ages.

SINCE: it is used to focus on the beginning of the action which still


continues.
NOTICE: How long have you participated in thar project?

I have participated in that project since I was 20 years old.

Participo en este Proyecto desde que tengo 20 años.


Since yesterday / I was born / last holidays / I was a child / 1999
In both cases, for and since + Present Perfect indicate that the
activity still continues in the present.

How to talk about your present

When present simple is used, the interviewer considers your studies,


work and where you live as a more permanent state.

● I study Physics at Munich University.


● I work part-time at an insurance company.
● I live in Munich.
When present continuous is used, the interviewer considers your
studies, work and where you live as something temporary, something
you are doing at me moment but not long term.

I am working part-time at an insurance company.

100
How to talk about your Future: plans, intentions and goals.

You can often use going to and present continuous interchangeably,


particularly when you are talking about your immediate plans or
appointments. An inmediate plan implies that you have already taken the
decision to do so.

Are you going to offer more than one traineeship in your graduate
trainee scheme?
I'm not going to take the job in Seattle. The work conditions aren't
very good.
I'm taking part in an assessment center next Tuesday.

With intend to + infinitive, hope to +infinitive and plan to +infinitive or expect


to +infinitive. ―I hope‖ sounds less certain than ―I intend/ plan‖ or ―I´m going
to‖
I intend to participate in a gap year programme after finishing
school.
I hope to start the internship in August.
I plan to learn as much as I can about the company's processes
during the graduate trainee programme.
We use WILL + base form of a verb to express predictions. They are often
introduced by words and expressions such as ―I think/ hope/ suppose‖,
―Probably‖ or ―maybe‖.

We'll probably short-list four candidates, but we may reduce that


number.

6.Look at the following answers about job experience and


write the verbs in the correct form: Simple Past or Present
Perfect.

"Tell Me About Your Work Experience" Best Answers

 My years of experience 1____________ (prepare) me well for this


position. Customer service is a big part of this job; I 2____________
(spend) three years working in a high-volume call center from 2010
to 2013, solving customer problems.
101
 I 3____________ (develop) extensive skills working with
customers. Even when they 4____________ (be) distressed, I
5____________ (be) excellent at deescalating situations and finding
a way to make the customer happy. Our customer satisfaction rating
6____________ (rise) 10 percent during my tenure at my previous
employer.

 I 7____________ (have) a job every summer since I was 16 years


old. I 8____________ (work) primarily to secure extra spending
money. I 9____________ (not, realize) at that moment that I was
actually sampling careers to see where I might fit.

 I 10____________ (work) as a kennel assistant at a local animal


hospital during the summer before my freshman year of college.
There, I 11____________ (decide) I would go to college and focus on
becoming a small animal veterinarian, so that's what I
12____________ (do): I 13____________ (work) at the same
animal hospital ever since.

 I don't have a lot of paid work experience as a teacher. I


14____________ (spend) most of my time outside of college and
graduate school doing volunteer work at a private elementary school
in my town. Because the summers were so short, and I
15____________ (work) to complete my certification. Now that I am
certified, finished with my master's degree program, I can also say
that I 16____________ (have) enough experience so far and I feel I
17____________ (do) a lot to deserve a full-time teaching position.

 My work experience 18____________ (be) nothing but top notch.


When I 19____________ (complete) my accounting degree, I
21____________ (go) right to the best firm in the city and was hired
as an intern. Working with the best of the best 22____________
(make) me an asset to any company that will hire me.

102
7.Read the interview and circle the right option.

Interviewer- What do/are/ will your future plans?

Interviewee- It is become / to become/ become a professional. It


is something I dream/ dreamt / have dreamt for years. Now I am
just applying / just apply/ am just going to apply for a place in
your company, and I know I have a long road ahead of me. But I see
the meaningful purpose in this job and I hope it helps/ is going to
help / will help me gain the experience I need. Also, I will apply /
apply /am going to apply for an internship in the area where I live.
I am having / am going to have / have a meeting with my
university tutor next Monday.

Interviewer- What are you hope/ will you hope/do you hope to
accomplish within the next five years at this company?

Interviewee- In the next five years at Tailor´s Shoes and Clothes, I


hope to increasing/ increase/have increase my own sales rate. I
will accomplish /am going to accomplish this by taking a more
hands-on approach to interact with customers and helping them find
the exact clothing and shoes they are looking for/ look for / will
look for at the store when they contact us. Currently I take/ am
taking/ have taken workshops aimed at improving the customer
service experience and generating more sales, which I expect start/
starting/ to start my sales plan and help me reach my goals in a
shorter amount of time.

LAST STAGE: “AFTER THE JOB INTERVIEW”

While the interviewer is there to ask questions that help the company
understand the candidate and what that person can bring to the
table, the applicant needs to be prepared to ask the questions that
will help him/her understand if the job is right one.

That said, when it is heard — ―so, do you have any questions for
me?‖ The answer should always be ―yes,‖ regardless of the position
or how well the interviewer explained the role. This attitude shows
how engaged the candidate is. This moment also emphasizes the

103
importance of being prepared as the applicant has to have researched
about the company consciously to sound coherent and prepared.

8.Can you tick ideal questions for this stage?

What are your expectations for me in this role?

What can you bring to the company?

Can you tell me about the team I‘ll be working with?

What‘s your favorite part of working here?

How did you hear about this position?

Is there anything I can clarify for you about my qualifications?

What are the day to day responsibilities of the position?

SECTION V – READY FOR THE JOB INTERVIEW

Read the following job ad carefully and then solve the


activities that follow.

Pro Bono Lawyer - 12-month fixed term


locations
London

104
time type
Full time
An exciting opportunity to support the Head of Pro Bono with the development and
management of the firm’s global pro bono practice, an important aspect of the firm’s
Responsible Business programme. This role will be part of the global pro bono team
and is based in London and will be offered as a 12-month fixed-term contract.

Pro Bono Practice

We provide free legal services in the public interest (pro bono) to a wide range of
clients, from individual asylum seekers to some of the world’s biggest charities. We
believe everyone should have effective access to their legal rights, and focus our effort
on promoting access to the rights of our target groups, including women, children,
LGBT+ people, trafficking survivors and refugees.

Our aim is to have the greatest possible impact on access to justice and access to
opportunity, through deep relationships with our ongoing pro bono clients and by
proactively supporting them in addressing systemic issues. Our pro bono clients are
clients of the firm: we don’t distinguish internally between paid work and pro bono,
and often bring together cross-border, cross-practice teams as needed.

Key Responsibilities and Deliverables

Reporting to the Head of Pro Bono, and working closely with the Senior Pro Bono
Lawyer, this role will involve:

● dealing directly with existing and prospective pro bono clients to scope and
develop potential pro bono mandates, with a focus on transactional mandates
● maintaining and developing strategic pro bono client relationships
● providing pro bono client advice, supervision and internal knowledge support in
key legal areas relating to the firm’s pro bono practice (both local and
international, with a focus on transactional areas)
● development and management of pro bono collaborations with fee-paying
clients
● internal scoping of new pro bono mandates including ensuring appropriate risk
and regulatory checks are carried out and considering regulatory and liability
issues as well as the scope and terms of new matters
● liaising with each of the firm’s practice groups and offices to place new pro
bono matters with a particular focus on our transactional teams - supporting
their areas of pro bono expertise (eg. social impact bonds) and exploring
further opportunities for pro bono work

105
● advising and supporting lawyers on their legal pro bono work including dealing
with technical queries from fee earners globally on ongoing pro bono
mandates
● assisting with the co-ordination of the firm’s global pro bono practice in all
regions
● providing creative input on improving and shaping the firm’s pro bono practice
● delivering internal and external presentations on the firm’s pro bono practice
● oversee the collection and review of global pro bono data, and the production
of effective management information
● assisting with the internal management of the practice, including internal and
external communications, award submissions and tracking the progress and
impact of pro bono matters globally
Key Requirements

● Qualified transactional lawyer (guideline 3+ years PQE)


● Substantial prior experience of pro bono work in a law firm context, ideally as a
pro bono professional
● Solid legal research skills and appetite to develop existing and new areas of
legal expertise
● Able to interact with clients, fee earners and other colleagues at a senior level –
understands how to influence and operate across a global organisation
● Strong written and communication skills; quickly gains the confidence of those
they advise
● Able to prioritise and act on own initiative
● Thinks strategically; able to relate individual initiatives to the big picture
● Highly organised with strong attention to detail
● Resilient and able to cope under pressure
● Strong project management skills

Freshfields Overview

Freshfields Bruckhaus Deringer is a major international law firm, providing business


law advice of the highest quality. We want to be the law firm that clients turn to for
legal advice where it most matters, wherever in the world that may be. The Firm has
over 2,400 lawyers in 28 offices around the world, providing a comprehensive service
to national and multinational corporations, financial institutions and governments.

Our culture is a product of the combined mindsets and behaviours of our people which
is through the Being Freshfields principles, outlined below:

● we show respect to everyone


● we are there for one another
● we are open with each other
● we are positive role models
We think and work globally - we don’t just say we are one firm; we act like one firm
right across the world. We work wherever our clients need us. This is how we define

106
ourselves, not by reference to where we have offices. Cross-border work isn’t just
what we do, it is what we excel at. We understand what it really takes to work across
different legal systems and commercial environments and to bridge language and
cultural gaps.

Freshfields is committed to promoting equality and diversity and to developing a


culture that values differences, recognising that employees from a variety of
backgrounds make important and positive contributions to our business and how we
service our clients.

https://freshfields.wd3.myworkdayjobs.com/en-US/FBD_101/details/Pro-Bono-
Lawyer---12-month-fixed-term_R-
01174?locationCountry=29247e57dbaf46fb855b224e03170bc7

1.What type of working environment do you think this company has?

_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________

2.What profile does an applicant have to fulfill the company‘s


requirements?

_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________

3.Write down a possible job interview between a member of the


company‘s HR department and you. Use these prompts as a guide:

107
i. Strengths and weaknesses
ii. A story about dealing with conflict
iii. Knowledge about the company
iv. Expected salary
v. Future plans

ONLINE WORK

VIRTUAL TASK: VIDEO SESSION: JOB INTERVIEW.


Experiences

108
EXTRA PRACTICE

UNIT THREE

1. Complete this story with the verbs in brackets in


the SIMPLE PAST or PRESENT PERFECT TENSES.

I 1 _________________ (grow up) in Bexar county and have an


excellent knowledge of the area as well as Central and Collin
counties. During the last 9 years with the Texas International Freight
Company, I 2 _______________(progress) through positions of
Package Loader, Courier, Dispatcher, and Team Lead.

In my most recent position, I 3 ______________(have) the


opportunity to complete numerous management training programs,
provide supervision and leadership to all positions within the station,
and participate in special projects in conjunction with Senior and
District Managers. I enjoy being a Lead and the opportunity to
4
empower and motivate my team. Last year I
_________________(award) 'Lead I' for greatest team gains in
productivity.

I believe this experience 5 __________________(prepare) me to


take the next step and pursue a management position with XYZ
Trucking. This company has a reputation for excellent management,
this opportunity looks perfect to me, and I look forward to working
with the best.

Adapted for pedagogical purposes from https://www.job-


hunt.org/job_interviews/answering-tell-me-about-yourself-
question.shtml

2. What job interview question is this applicant answering?


Choose the right option:

a. Tell me about a time when you were able to persuade


someone to change their mind.

109
b. What can you tell us about yourself?

c. Why did you leave your last job?

3. Write down suppositions about the present

1. I‘m always full of good ideas but I don‘t have time to fulfill
them.
_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________

2. I feel like working hard but I can‘t find a nice job.


_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________

3. I always have new projects in mind, but my boss doesn‘t like


them.
_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________

4. Match these top 14 Job Interview Questions with their


appropriate Answer Example

. Why do you want to work here?


a. Why did you apply for this position?
b. What is your greatest weakness?
c. Why are you looking to leave your current company?
d. Tell Me About a Time You Failed

110
e. Why did you leave your last job?
f. How much money are you looking to earn?
g. Where do you see yourself in 5 years?
h. Why should we hire you?
i. What do you know about our company?
j. Do you have any questions for us?
k. How did you hear about the position?
l. Tell us about a challenge you‘ve faced and how you handled it
m. Tell me about yourself

1.______________________________________________________
_______________________________________________________

―From what I read, your company is one of the leaders in providing


security software to other businesses. I read the list of clients on your
website. Do you mostly serve Fortune 500 clients? I saw a couple big
Fortune 500 companies mentioned on the list, including ___ and
___.‖

2.______________________________________________________
_______________________________________________________‖
I saw the job posted on LinkedIn, and the position seemed interesting
so I wanted to learn more‖

3.______________________________________________________
_______________________________________________________

Since beginning my career, I‘ve wanted to work for a larger


organization in this industry, and I know you‘re one of the leaders in
this space. I‘m very interested in your products/services, especially
the mobile applications you‘re building recently, so I‘d be excited to
come here and grow my skills with an organization like yours.‖

4.______________________________________________________
_______________________________________________________

―I‘m looking for more leadership opportunities. I‘ve been at my


company for three years and have really enjoyed the experience but I
feel in order to take the next step in my career, it‘d be helpful to join
a larger organization and use what I‘ve learned in the past to lead
more projects. That‘s why this Project Manager role excited me.‖

111
5.______________________________________________________
_______________________________________________________

―In my last job, we were facing a tough deadline and my boss was
out for the day. Our client was expecting a project to be delivered by
5PM, but we were far behind schedule. I took the lead on the project,
delegated tasks to the four other team members in a way that I
thought would utilize everyone‘s strengths best. And then I re-
organized my own personal tasks so I could dedicate my entire day to
contributing to this project as well. The project was a success and we
delivered the work on-time. I went on to lead more projects after
that, and used what I learned to be a better project manager.‖

6.______________________________________________________
_______________________________________________________

―Right now I‘m focused on finding a job that‘s the right fit for my
career. Once I‘ve done that, I‘m willing to consider an offer you feel is
fair, but I do not have a specific number in mind yet, and my priority
is to find a position that‘s a great fit for me.‖

7.______________________________________________________
_______________________________________________________

―Yes, I have a couple of questions actually. The first thing I wanted to


ask: is this a newly-created position, or did somebody hold this role
in the past? And if so, what did that person go on to do after this
position?‖

8.______________________________________________________
_______________________________________________________

―I read on the job description that you‘re looking for someone with
experience in ____. I‘ve done that for 3 years and can immediately
help you accomplish ____‖.

9.______________________________________________________
_______________________________________________________

112
―I‘ve been actively searching for jobs since graduating with my
Nursing degree. I‘m interested in intensive care and emergency
medicine and I‘ve seen your hospital mentioned as having one of the
best ER‘s in the region. I thought the job description matched up well
with my background, and saw some of my personal strengths
mentioned, like multitasking and being able to thrive in a fast paced
environment, so I‘d love to begin my career here.‖

10._____________________________________________________
_______________________________________________________

―I started my career in Marketing after graduating with a Business


degree in 2013. I‘ve spent my entire career at Microsoft, receiving
two promotions and three awards for outstanding performance. I‘m
looking to join a smaller company now, and take on more leadership
and project management.‖

11._____________________________________________________
_______________________________________________________

―I was hired for a project management role, but over time that
changed and I was no longer being given the opportunity to do the
work I was interested in. I left to pursue an opportunity that I felt
was more aligned with what I‘ve chosen to focus on in my career.‖

12._____________________________________________________
_______________________________________________________

―I‘m not particularly strong in social media marketing. For the first
few years of my career, I focused entirely on email marketing. That‘s
still what I specialize in, which is why I applied for your Email
Marketing Manager job. But I‘ve realized it‘s also helpful to
understand the principles of social media marketing because some of
the strategies that work there also work well in email. So I‘ve started
spending a couple hours a week of my own time studying and
learning this new area, and it‘s helped me a lot.‖

113
13._____________________________________________________
_______________________________________________________

―I‘m glad you asked. In 5 years I see myself taking on more


responsibilities, either through management or higher level individual
contributions. I‘m not sure which path will make sense to pursue, but
I know my goal right now is to build a strong foundation and gain
valuable experience so that I‘ll have a successful future in this
industry.‖

14._____________________________________________________
_______________________________________________________

―In my most recent position, I had recently been promoted to


Supervisor, and was managing the department on my own right
before the department closed. An employee was acting out and I
confronted him in front of everybody. It made the situation worse and
caused a lot of distraction for every employee on the floor. I failed to
lead properly in this situation, and spoke to my manager the next day
to discuss what I could have done differently. We both agreed that I
should have handled this in-private with the employee, by asking
them to step inside my office with me. If I had done this instead of
reacting the way I did, the situation would have turned out much
better. From that point onward, I am always conscious of whether a
discussion with a team member should occur in public or behind
closed doors, and it made me a better leader.‖

SOURCE: adapted for pedagogical purposes from:


https://careersidekick.com/what-to-say-in-a-job-interview-questions-
and-answers/

114
EXTENSIVE READING

Senior Cloud Engineer (Anywhere)

AR

We are a digitally native technology services company where innovation, design and
engineering meet scale. We use some of the latest technologies in the digital and
cognitive field to empower organizations in every aspect.

Right now, we are looking for a Cloud Engineer to join our team at Globant!

You will get the chance to:


 Work with professionals who have created some of the most revolutionary
solutions in their fields.
 Make an impact. Work in large-scale projects globally.
 Develop your career in our Studios. Each Studio represents deep pockets of
expertise on the latest technologies and trends and delivers tailored solutions
focused on specific challenges.
 Develop your career within an industry or multiple industries.
 Work in the city you want, and be nourished by cultural exchanges.
 Be empowered to choose your career path: we have more than 600
simultaneous projects, so you can choose where and how to work.
 Be part of an agile pod. Driven by a culture of self-regulated teamwork, each
team -or POD- works directly with our customers with a full maturity path that
evolves as they increase speed, quality and autonomy.

115
What will help you succeed:
 Believe and love what you do.
 Have imagination and love innovating.
 Being flexible & goal oriented.
 Being capable of taking a step back to look at a bigger picture.
 Intermediate English skills.
 Background in Operating system administration.
 Experience on Cloud technologies such as Azure, GCP, AWS.
 Solid understanding of security mechanisms for Operating systems and Cloud
Services.
 Solid understanding of Security, Availability, Scalability and resilience in Cloud
environments.
 Experience understanding, implementing and managing the support
infrastructure needed for a successful application delivery.
 Good understanding on Microservices and containers.

At Globant we believe that an inclusive culture and a diverse environment makes


us stronger. We encourage people to have an inclusive spirit as our global footprint
expands. We seek to generate a place of inspiration and growth for everyone. A
safe space, based on equity as a value, where everyone's careers can be promoted
and developed in the same way. There is no innovation without diversity and there
is no improvement without plurality.

This job can be filled from anywhere #LI-Remote in Argentina.


https://www.globant.com/careers

SMB Strategic Sales Specialist - DACH Market

DublinRegularSalesJob ID: Y7181

116
Responsibilities

About TikTok:

TikTok is the leading destination for short-form mobile video. Our mission is to
inspire creativity and bring joy. TikTok has global offices including Los Angeles,
New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:

At TikTok, our people are humble, intelligent, compassionate and creative. We


create to inspire - for you, for us, and for more than 1 billion users on our platform.
We lead with curiosity and aim for the highest, never shying away from taking
calculated risks and embracing ambiguity as it comes. Here, the opportunities are
limitless for those who dare to pursue bold ideas that exist just beyond the
boundary of possibility. Join us and make impact happen with a career at TikTok.

TikTok's SMB team aims to help businesses and brands of all sizes unleash their
creative side, connect with our audience, or perhaps be discovered! From
designing scaled sales and service delivery programs to ensuring our customers
have best-in-class tools and products at their fingertips, our SMB team combines
operational expertise with a customer-centric mindset to help businesses achieve
their marketing goals on TikTok, no matter how big or small.

Our SMB Strategic Sales team is responsible for delivering on programs and
processes that drive growth in our fast-growing SMB segment of advertisers. As a
Strategic Sales Specialist you will support innovative scalable sales programs
across a diverse set of customers, focusing on driving revenue and product
adoption. You will play a critical role in providing a variety of services that address
our advertiser needs, and also in helping to identify opportunities to scale projects
and drive ROI across the SMB long tail. Success in this position requires a passion
for supporting clients, strong analytical skills, a focus on processes and operations
and the ability to thrive in a fast-paced, team-focused environment. The ideal
candidate will have strong sales and account management skills, digital

117
marketing/advertising expertise, and experience working with SMBs and agency
partners.

Responsibilities:

- Drive revenue for TikTok by supporting scalable sales programs across a variety
of direct clients and agencies.

- Drive product adoption and educate clients and agencies in a scalable fashion.

- Ensure that our clients receive the highest level of sales and operational customer
service.

- Liaise with cross-functional teams on structuring and executing operational and


strategic services and programs.

- Develop and implement best practices for client interaction, sales, and services.

Requirements

- Fluent verbal and written language skills in German and English is essential. In
this role you will be covering the DACH market working with German speaking
clients.

- Experience in marketing, brand advertising, media sales, and/or online


advertising experience.

- Ability to perform well in a highly dynamic, rapidly changing environment.

- Creative, outside-the-box thinker and strategist.

- Excellent communication and presentation skills.

118
- A team player and collaborator.

Desirable Requirements

- Bachelor’s degree in business, communications, marketing, or another related


area of study.

- Expert knowledge of social media, mobile apps, and digital and mobile marketing.

- Knowledge of the self-serve platform, auction, and biddable form of digital


advertising buying.

- Experience working in a sales or account management role with small businesses.

- Proven track record of reaching and exceeding sales goals.

- Passion for TikTok marketing, and up for the challenge of building something
from the bottom up.

TikTok is committed to creating an inclusive space where employees are valued


for their skills, experiences, and unique perspectives. Our platform connects
people from across the globe and so does our workplace. At TikTok, our mission is
to inspire creativity and bring joy. To achieve that goal, we are committed to
celebrating our diverse voices and to creating an environment that reflects the
many communities we reach. We are passionate about this and hope you are too.

https://careers.tiktok.com/position/7193335709302114618/detail

119
3

Senior Manager, Public Relations

Job Description

Job Number 23038331


Job Category Public Relations & Communications
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United
States
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Marriott International, Inc. is the world's largest hotel company based in Bethesda, Maryland
and both operates and franchises hotels as well as licenses vacation ownership resorts and
branded residential properties. Public Relations, a function of Global Communications & Public
Affairs (GCPA), is responsible for developing and executing a strategic, innovative, and
integrated communications program that both drives the business and advances the company’s
reputation through proactive and reactive external media relations campaigns and serving as a
day-to-day strategist for internal business partners with frequent interaction and counsel to
various top-level executives. The Senior Manager, Public Relations (PR) is responsible for
providing strategic and tactical PR support for internal clients, including the planning and
execution of their priority initiatives, public relations expertise and guidance to achieve their
business objectives.

This role reports to the Vice President, Public Relations and may be based in New York City or
Bethesda.

Position Summary:

The Senior Manager is responsible for providing strategic and tactical PR support for internal
clients, including the planning and execution of their priority initiatives, public relations
expertise and guidance to achieve their business objectives. The Senior Manager, PR is
responsible in building and sustaining a positive global presence for key corporate functions

120
within Marriott International to enhance the company’s reputation as the preferred industry
leader in hotel development and design innovation. More specifically, responsibilities include:

 Increase awareness for hotel development priorities and initiatives to support the
company’s business imperative for growth among its brands, provide PR support for
the North America Development Leader, and provide tools to support the Continent PR
teams in their regions;

 Enhance visibility for Marriott as an industry innovator focusing on the work of its
Global Design team and its cutting-edge Design Lab leveraging Marriott executives and
strategic business partners in storytelling;

 Provide tactical PR support for Global Operations as needed;

 Provide PR support to align with the business objectives of the corporation/continents/


brands/ division as required;

 Consistently integrate key message themes into all narratives to broaden outreach.

In addition, the Senior Manager, PR will have responsibilities for developing and executing the
(1) Communication Strategy, (2) the Media Relations Strategy, (3) PR Management & Execution,
and (4) Events.

Requirements for Position:

 4-year degree from an accredited university in public relations, communications,


international studies, social sciences, journalism, marketing, business administration,
or related major

 At least 7 years of relevant professional experience in public relations, media,


marketing, business administration, or related function, demonstrating progressive
career growth and pattern of exceptional performance.

 Knowledge of the media with established network of media contacts across a spectrum
of consumer outlets.

 Demonstrated news first mind-set; able to create stories and content surrounding
brands that is newsworthy

 Proficient in social media and relationships with cultural influencers that are relevant
to target audience

 Experience leading PR initiatives as well as sourcing PR agencies.

 Experience collaborating with internal partners and stakeholders to support


business/initiative strategies

 Success in determining priorities, schedules, plans and necessary resources to ensure


completion of any projects on schedule.

 Generates and provides accurate and timely results in the form of reports,
presentations, etc.

 Knowledge of and passion for the hospitality and travel/tourism industries

121
 Strong verbal communication and interpersonal skills

 Creative thinker with experience identifying and executing communications for new
ideas

 Ability to work with all levels of the company, including senior management

 A team player who is both curious and flexible and thrives in a fast-paced, global
environment

 Excellent writing skills; ability to take complex issues and distill them into
understandable content for press announcements

 Proficiency with Microsoft Office suite

Marriott International is an equal opportunity employer. We believe in hiring a diverse


workforce and sustaining an inclusive, people-first culture. We are committed to non-
discrimination on any protected basis, such as disability and veteran status, or any other basis
covered under applicable law. Marriott International considers for employment qualified
applicants with criminal histories consistent with applicable federal, state and local law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and
more opportunities for associates to grow and succeed. We believe a great career is a journey
of discovery and exploration. So, we ask, where will your journey take you?

https://jobs.marriott.com/brandchampions/jobs/23038331?lang=en-us

Gensler is a global architecture, design, and planning firm with 52 locations


across Asia, Europe, Australia, the Middle East, and the Americas. Founded in
1965, the firm serves more than 3,500 active clients in virtually every industry.
Gensler designers strive to make the places people live, work, and play more
inspiring, more resilient, and more impactful.

Architect – Retail– Junior


locations
Bogota, Colombia
time type
Full time

Your Role
122
As a Gensler Architect with a focus on Retail and Retail Roll-out projects, your
job is to combine creativity and technical knowledge with business skills and
understanding to help guide our clients. You have experience in the design and
execution of commercial development and have developed communication and
team-building skills which have prepared you to manage projects. In this role,
you will have opportunities to develop your existing strengths in design and
technical coordination.
What You Will Do
 Manage multiple aspects of client, project coordination, and general
contractors including full documentation coordination with structural,
MEP, lighting, AV, landscape, and civil consultants
 Manage client relationships and team communication
 Resolve complex technical and design issues
 Maintain the project manual and specifications
 Review drawings for code compliance
 Conduct on-site observations and document site reviews
 Process submittals, RFIs, substitution request, etc. during construction
 Interface with building and permitting officials during the permitting and
construction phases of the project
 Participate in office culture and initiatives
Your Qualifications
 Bachelor’s degree in Architecture
 3+ years of relevant architectural experience, with ideally 1 year of recent
retail sector focused experience
 Proficiency with Revit and Sketchup
 100% bilingual English/Spanish; Excellent written and verbal
communication skills
 Experience with US based projects desirable
 Understanding of how buildings are constructed and ability to create
technical documents that succinctly, thoroughly, and accurately describe
the work to be done
 Working knowledge of building codes, standards, building construction,
and building structures
 Strong communications, and relationship management skills
 Ability to handle difficult situations with tact, grace, and emotional
intelligence
 Excellent analytical and problem-solving skills
 Strong organizational skills

123
Life at Gensler
At Gensler, we are as committed to enjoying life as we are to delivering best-in-
class design. From curated art exhibits to internal design competitions to “Well-
being Week,” our offices reflect our people’s diverse interests.
As part of the firm’s commitment to licensure and professional development,
Gensler offers reimbursement for certain professional licenses and associated
renewals and exam fees. In addition, we reimburse tuition for certain eligible
programs or classes. We view our professional development programs as
strategic investments in our future.
#LI-CA2

NOTICE TO APPLICANTS
Gensler celebrates diversity and our commitment to creating an inclusive
environment for our colleagues. We are proud to be an Equal Employment
Opportunity and Affirmative Action employer of choice. All aspects of
employment decisions will be based on merit, performance, and business
needs. We do not discriminate on the basis of any status protected under
federal, state, or local law. All qualified applicants will receive consideration for
employment without regard to race, religion, color, national origin, sex (including
pregnancy, childbirth, reproductive health decisions, or related medical
conditions), sexual orientation, gender identity, gender expression, age, status
as a protected veteran, status as an individual with a disability, genetic
information, political views or activity, or other applicable legally protected
characteristics. Women, minorities, individuals with disabilities and protected
veterans are encouraged to apply. We also consider qualified applicants with
criminal histories consistent with applicable federal, state and local law.

https://gensler.wd1.myworkdayjobs.com/en-US/genslercareers/details/Architect---Retail--
Junior_R-10831

Global Finance Planning and Analysis Manager

Job description
Permanent* / full time

124
*offered on a 12 month contract basis initially, with possibility of extension /
move to permanent contract subject, to local terms

Location: The successful candidate may be based in a country where one of the
independent National/Regional Greenpeace organisations (NRO’s) is located. See
the locations here. We offer competitive NGO level salary and benefits, the
specifics of which depend on location where the successful candidates will be
based. We aim to share this information with candidates before reaching the offer
stage.

Greenpeace International (GPI) is looking for a Global Finance Planning and


Analysis Manager to provide leadership within the International Finance team –
building the right infrastructure and analysis for all global deliverables and ensuring the
right financial support is available to enable effective decision making across the
organisation.

Your responsibilities will include delivering global financial reportings, providing


financial strategic advice and insights, analysing and providing a holistic financial and
funding approach globally, creating financial forecasting and modelling capability and
developing a new way of working with digital reporting. The role will bridge the need
for cross functional processes that require financial support, guidance and insights by
engaging multiple stakeholders in GPI. You will also be expected to make your own
critical decisions, including providing early warnings and red flags on future financial
risks, supported by data and high quality financial insights.

In this role you will:


 Build, develop and deliver Global Finance reports including: financial
reportings, cashflow submission, etc.
 Continuously look for improvements in these reports by engaging multiple
stakeholders, including alignment with the GPI Local Finance team as well as
the National/Regional Organisations (NROs).
 Support the organisation and International Finance Director, Head of Global
Finance in making optimal decisions based on a sound financial approach.
 Create a link between our overall worldwide financial view and regional
implementation.
 Provide cross functional financial strategic advice, support, insights and
guidance for multiple stakeholders.
 Provide a solid and holistic approach and analysis of the calculation and model
of global funding.
 Develop financial forecasting and modelling, plus an analytical approach for the
Global Finance team for various processes.
 Develop a robust contribution model calculation and forecasting in relation to
overall spending and budget.
 Develop a benchmark and analysis for offices in terms of fundraising spent and
how to monitor the result.

125
 Take a lead role in providing insights and creating capability within the team to
build digital reporting/analysis for Finance leaderships with GPI and NROs
 Lead on designated projects to set up more robust processes for the International
Finance Director as well as the global Finance network.

Job requirements
What we’re looking for:
 Professional accreditation in forensic finance, economics or accounting –
or equivalent finance qualifications (e.g., MSc, CPA, ACCA, RA, RC).
 Demonstrable relevant work experience at a senior level.
 Experience of working in multicultural teams and a global setting.
 Experience of implementing process improvements.
 Experience in finance data modelling and forecasting.
 Experience in organisation transformation and/or digitalisation
(preferred).
 Fluency in written and spoken English.
 Support for and believe in Greenpeace goals and values.

What you can expect:


You’ll be encouraged to develop both personally and professionally, taking
advantage of the wide range of learning and development opportunities
available to our staff. Staff can also access our wellness initiatives, such as
yoga and meditation and also have the opportunity to join our global Equity,
Diversity & Inclusion staff communities.

STAFF BENEFITS

IN ADDITION TO MEANINGFUL WORK, WE ARE OFFERING:

 Competitive salary & benefits package (based on location)

 Remote working

 Global E,D&I staff communities committed to issues related to justice, equity,


diversity, inclusion and safety

 Opportunity to work with colleagues from all around the world

 Wellness initiatives, such as free yoga, meditation and pilates classes, workshops
and webinars.

 Employee Assistance Programme, offering free 24/7 confidential emotional and


practical support, including counselling and coaching.

 Learning & development opportunities allow staff to develop both personally and
professionally, including formal training programmes incl. coaching

 Global skillshares

126
https://workfor.international.greenpeace.org/o/global-finance-planning-and-analysis-manager

Nurse Medical Management Sr. -


Medicaid
 Job Family: Medical and Clinical

 Type: Full time

Location:

 Florida, Tampa
 Florida, Florida

Description
Nurse Medical Management Sr – Florida Medicaid (JR53259)

Location: Remote. Prefer candidates be within driving distance to


Tampa, FL areas. May be required to attend meetings/training in the
Tampa office as needed.

The Nurse Medical Management Sr serves as team lead for nursing


staff who collaborate with healthcare providers and members to
promote quality member outcomes, to optimize member benefits, and
to promote effective use of resources for the most complex or elevated
medical issues. Ensures medically appropriate, high-quality, cost-
effective care through assessing the medical necessity of inpatient
admissions, outpatient services, focused surgical and diagnostic
procedures, out of network services, and appropriateness of treatment
setting by utilizing the applicable medical policy and industry
standards, accurately interpreting benefits and managed care
products, and steering members to appropriate providers, programs or
community resources. Works with medical directors in interpreting
appropriateness of care and accurate claims payment. May also

127
manage appeals for services denied. Primary duties may include, but
are not limited to:

 Continued stay review, care coordination, and discharge planning


for appropriateness of treatment setting reviews to ensure
compliance with applicable criteria, medical policy, and member
eligibility, benefits, and contracts.
 Conducts precertification, continued stay review, care
coordination, or discharge planning for appropriateness of
treatment setting reviews to ensure compliance with applicable
criteria, medical policy, and member eligibility, benefits, and
contracts.
 Ensures member access to medical necessary, quality healthcare
in a cost-effective setting according to contract.
 Consult with clinical reviewers and/or medical directors to ensure
medically appropriate, high-quality, cost-effective care throughout
the medical management process.
 Collaborates with providers to assess members needs for early
identification of and proactive planning for discharge planning.
 Facilitates member care transition through the healthcare
continuum and refers treatment plans/plan of care to clinical
reviewers as required and does not issue non-certifications.
 Facilitates accreditation by knowing, understanding, correctly
interpreting, and accurately applying accrediting and regulatory
requirements and standards.
 Ensures consistency in benefit application.
 May lead cross-functional teams, projects, initiatives, and process
improvement activities.
 May serve as departmental liaison to other areas of the business
unit or as representative on enterprise initiatives.
 Assigns and audits daily work of other nurses.
 Functions as a SME for the team.

Minimum Requirements:

 Current active unrestricted RN license in the state of Florida.


 Requires minimum of 5 years acute care clinical experience,
utilization management or managed care experience; or any
combination of education and experience, which would provide an
equivalent background.
 2 years of experience in In-Patient, utilization management,
evaluating medical necessity for services and procedures within
the managed care industry.
 Prior managed care experience required.

128
Preferred Qualifications:

 Experience with the Medical Review process within Medicaid or


Medicare Managed Care.
 Proficient in use of Microsoft Word, Excel, and Outlook.
 Experience leading others either formally or informally.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and


communities – and making healthcare simpler. Previously known as
Anthem, Inc., we have evolved into a company focused on whole
health and updated our name to better reflect the direction the
company is heading.

We are looking for leaders at all levels of the organization who are
passionate about making an impact on our members and the
communities we serve. You will thrive in a complex and collaborative
environment where you take action and ownership to solve problems
and lead change. Do you want to be part of a larger purpose and an
evolving, high-performance culture that empowers you to make an
impact?

We offer a range of market-competitive total rewards that include merit


increases, paid holidays, Paid Time Off, and incentive bonus programs
(unless covered by a collective bargaining agreement), medical,
dental, vision, short and long term disability benefits, 401(k) +match,
stock purchase plan, life insurance, wellness programs and financial
education resources, to name a few.

The health of our associates and communities is a top priority for


Elevance Health. We require all new candidates to become vaccinated
against COVID-19. If you are not vaccinated, your offer will be
rescinded unless you provide – and Elevance Health approves – a
valid religious or medical explanation as to why you are not able to get
vaccinated that Elevance Health is able to reasonably accommodate.
Elevance Health will also follow all relevant federal, state and local
laws.

Elevance Health has been named as a Fortune Great Place To Work


in 2021, is ranked as one of the 2021 World’s Most Admired
Companies among health insurers by Fortune magazine, and a Top 20
Fortune 500 Companies on Diversity and Inclusion. To learn more
about our company and apply, please visit us at

129
careers.ElevanceHealth.com. Elevance Health is an Equal
Employment Opportunity employer and all qualified applicants will
receive consideration for employment without regard to age,
citizenship status, color, creed, disability, ethnicity, genetic information,
gender (including gender identity and gender expression), marital
status, national origin, race, religion, sex, sexual orientation, veteran
status or any other status or condition protected by applicable federal,
state, or local laws.

https://careers.elevancehealth.com/jobs/jr53259/nurse-medical-management-sr-medicaid/

130
APPENDIX 1
IRREGULAR VERBS

BARE PAST
INFINITIVE PAST PARTICIPLE TRANSLATION

arise arose arisen surgir, aparecer

be was/were been ser, estar

become became become llegar a ser, convertirse, tornarse

begin began begun comenzar / empezar

break broke broken romper

bring brought brought traer

build built built construir

buy bought bought comprar

catch caught caught atrapar

choose chose chosen elegir

come came come venir

cut cut cut cortar

deal with Dealt dealt estar en contacto/tratar con

do did done hacer

drink drank drunk beber

drive drove driven conducir

eat ate eaten comer

fall fell fallen caer

feel felt felt sentir

find found found encontrar

fly flew flown volar

forget forgot forgotten olvidar

get got Got obtener, llegar

give gave given dar

131
go went gone ir

grow grew grown cultivar, crecer

have had had Tener

hear heard heard oír

keep kept kept guardar, mantener

know knew known Saber

lay off laid off laid off despedir (del trabajo)

lead led Led Liderar

learnt,
learn learnt, learned learned aprender

leave left left Partir / salir, abandoner / dejar

let let let Permitir

lose lost lost perder

make made made hacer, fabricar, elaborar

mean meant meant Significar / querer decir

encontrarse con (alguien) / cumplir la fecha de


meet met met entrega = meet the deadline

overcome overcame overcome Superar

pay paid paid pagar

put put put poner

quit or
quit quit or quitted quitted Renunciar / dejar

read read read leer

rise rose risen Aumentar

run ran run correr / administrar

say said said decir

see saw seen ver

sell sold sold vender

send sent sent enviar

set set set establecer

132
shake shook shaken estrechar manos, batir

shown,
show showed showed mostrar

sing sang sung cantar

sit sat sat Sentar/se

sleep slept slept Dormer(se)

smelt,
smell smelt, smelled smelled oler

speak spoke spoken hablar

spend spent spent gastar (dinero), pasar (tiempo)

stand stood stood estar/ponerse de pie

steal stole stolen robar

swim swam swum nadar

Tomar (una clase / una decision/ un receso),


take took taken llevar/ agarrar

teach taught taught enseñar

tell told told decir, contar

think thought thought pensar, creer

understand understood understood Entender

wake (up) woke (up) woken (up) Despertar/se

wear wore worn Vestir(se)

win won won ganar (un juego)

write wrote written escribir

133
APPENDIX 2
CONNECTORS
C Addition Result Contrast Reason Time Position/
o
Punctuation
n

and so but __ __ .


1
__ ,  __ .

moreover therefore However meanwhile __. , __ .


2
what’s more consequently Nonetheless after that __ ; , __ .

besides as a result of Nevertheless Afterwards


this/that
in addition Before
then that
also

Even more

although because While


If 3 __ , __ .
while as as
Unles ___ ___ .
since when

after

before

despite after
4 +ing ,
in spite of before __.

__ +ing.

despite because of after


5 +noun, _
in spite of due to .
before
owing to __+ noun.

134
APPENDIX 3
MORE INTERVIEW QUESTIONS WITH ANSWERS
Adapted from https://www.thebalancecareers.com/top-job-interview-questions-2061228

1. Describe yourself.

“When I’m not working, I like to spend time exploring with my dogs. I take
them hiking, visiting historical sites, or even just walking around town. A
surprising number of people are drawn to dogs, and I always enjoy talking
with who I meet. I feel that communication is one of the most important
aspects of my professional life as well. When talking with people, being
able to guide the conversation in a particular direction is one of the ways
I’ve been successful in different situations at the office.”

2. Describe your best boss and your worst boss.

“My best boss was a person who set such a wonderful example for her
employees that she inspired people to work harder. She was always 'up',
even when she wasn't, and never let a customer leave unhappy. She
would always have the right thing to say to provide encouragement to her
customers and employees alike.”
“My worst boss was a man who provided very little feedback about my
performance. I was able to improve communication by providing
unsolicited weekly status reports on my projects. Eventually, he furnished
some feedback and constructive criticism to these reports and I knew
better where I stood.”

3. Describe your career goals.

“In the short term, I hope to work as a sales representative for a company
such as yours – one with a mission based on great customer service and
care. Working as a sales representative for a company I believe in will
prepare me to hopefully take on expanded team leadership
responsibilities in the future, as these become available.”

4. Describe your work style.

“I'm always on top of my projects. Due to my organizational skills and


efficiency, I can juggle multiple projects at once with success. While I
complete most of my work independently, I greatly value input and will

135
consult with team members to ensure we're all on the same track. I also
appreciate checking in regularly with my boss to update her on my
progress and ask about any issues that have arisen. This open
communication helps me complete tasks efficiently and accurately.”

5. Do you prefer to work alone or on a team?

“I am comfortable working alone and, in a group, depending on the


situation. If the task is easy enough to tackle on my own without requiring
collective brainstorming, I am happy to work on my own. However, if the
assignment is a high priority one or is too much for one person to handle, I
welcome working with a team to tackle the project together. In my
experience, most projects require a combination of independent work and
brainstorming depending on their various elements.”

6. Have you ever had difficulty working with a manager?

"I once had a manager who brought her problems to work with her on a
daily basis. She was going through a difficult time in her personal life, and
this tended to affect the atmosphere in the office. It didn't impact my
work because I was able to sympathize with her circumstances, but the
situation was challenging."

7. How did you hear about the position?

“I found the position while looking for jobs online”


“Your company was recommended to me by somebody I worked with in a
previous job and had heard good things about your organization.”
“I saw the job posted on LinkedIn, and the position seemed interesting so I
wanted to learn more.”

8. How do you handle stress and pressure?

“I try to react to situations, rather than to stress. That way, the situation is
handled and doesn't become stressful. For example, when I deal with an
unsatisfied customer, rather than focusing on feeling stressed, I focus on
the task at hand. I believe my ability to communicate effectively with
customers during these moments helps reduce my own stress in these
situations and also reduces any stress the customer may feel.”

9. How would you handle it if your boss was wrong?

136
"A few rare times in the past, I have spoken to a former employer about a
particular error. Recently, my boss assigned our team a project. I knew the
data he gave us was a couple of years old, and that there was more
current data. Working with the most up-to-date information was vital to
the success of the project. I went into my boss’s office and spoke to him
privately about the error, merely showing him the most recent data. He
thanked me and immediately updated the information. We completed the
project with great success."

10. Is there a type of work environment you prefer?

"I have worked in many types of environments and enjoyed learning new
things from each. I would say that while I don’t have a preference for a
particular environment, I really like working with people who are
committed to getting things done and who are passionate about their
work."

11. Tell me why you want to work here.

“Your business is known for making a commitment to bettering the


community. I would love the opportunity to use my 10 years of experience
in advertising to better this community with you.”

12. What are you looking for in your next position?

“I am hoping for a job that will allow me the chance to boost sales at an
already successful company, such as your own. I am looking for the
opportunity to use the skills that I have developed during my years in
marketing to engage your sales force and increase productivity and
international sales.”

13. What are you passionate about?

“I'm passionate about painting. I take an evening art class once a week
and try to find time each weekend to paint. Painting is a good way for me
to relax after a busy week. I also feel that it helps me be more creative in
other aspects of my life. Some of my most creative solutions to work
problems have come when I’m painting in the studio.”

14. What can you contribute to this company?

137
“I can contribute my ability to streamline office processes. For example, I
developed a new method for scheduling client appointments which led to
an 85% decrease in scheduling errors. I would love to bring not only this
method but my general organizational skills to this job at your company.”

15. What did you like or dislike about your previous job?

“One of the reasons I’m leaving is that I felt I was not challenged enough
at the job. As a new employee in the working world, the company offered
me a great opportunity for a good entry level position—one that I’ll
always be grateful for. However, after being there for so many years, I felt
I wasn’t able to reach my full potential because of a real lack of challenge.
There was no room for advancement in the company. While I did enjoy
working there and appreciate the skills I developed while with the
company, I feel my skill set can be better utilized elsewhere, where my
capabilities are more recognized, and there is the opportunity for growth.”

16. What is your greatest strength?

“I have an extremely strong work ethic. When I'm working on a project, I


don't just want to meet deadlines. Rather, I prefer to complete the project
well ahead of schedule. Last year, I even earned a bonus for completing
my three most recent reports one week ahead of time.”

17. What is your greatest weakness?

"Sometimes, I spend more time than necessary on a task or take on tasks


personally that could easily be delegated to someone else. Although I've
never missed a deadline, it is still an effort for me to know when to move
on to the next task, and to be confident when assigning others work. In
my recent position, I implemented a project management tool that
allowed me to easily oversee the progress of all the tasks I assigned, which
helped me feel much more comfortable delegating work."

18. What major challenges have you handled?

“A long-term client was about to take their business to a competitor. I


met with the customer and was able to change how we handled the
account on a day-to-day basis, in order to keep the business. From this
situation, I learned the importance of being mindful of client relations, and

138
operations, not just after issues arise, but for the duration of the
relationship. As a result, other account managers have adopted my check-
in and management processes and have also seen improved results with
their accounts.”

19. What problems have you encountered at work?

"One of the major problems I have found in this profession has been a lack
of proper funding for the programs we are trying to implement. I think
that I have a lot of creative ideas to help overcome some of the budget
limitations inherent in this type of work."

20. What was your biggest accomplishment (failure) in this position?

“When I first began my job over five years ago, I struggled to meet a
deadline for a multi-part project. After that, I developed a new strategy for
managing my time. After implementing this new strategy, I have been on
time or ahead of time for every project, both individual and team projects.
I think this ability to keep a group on task will make me a strong team
leader in your office.”

21. Why did you quit your job?

“I was laid-off from my last position when my job was eliminated due to
downsizing.”
“I quit my job because my supervisor retired. I felt that after many years
of working in the office that it was time for a change and it seemed like
the ideal time to move on.”

22. Why should we hire you?

“Based on what you’ve said and from the research I’ve done, your
company is looking for an administrative assistant who is both strong in
interpersonal skills and in tech skills. I believe my experience aligns well
with that and makes me a great fit. I'm an effective communicator who is
skilled in giving oral presentations, speaking on the phone, and
communicating via email. I'm also fluent in a number of relevant software
programs, including content management systems and spreadsheet
suites. I’d really love to bring my diverse skill set to your company.”

139
Appendix 4

PAUTAS DE EVALUACIÓN

Los alumnos deberán superar diferentes instancias de evaluación durante el


cuatrimestre, que corresponderán a los contenidos trabajados en cada unidad. Las
instancias serán:
 primer parcial ESCRITO
 segundo parcial ORAL
 TP escrito
 Participaciones escritas en Foro de Miel y participaciones orales en clase
presencial
Las fechas y los contenidos incluidos en cada instancia serán informados a través de la
plataforma con la debida anticipación y oportunamente explicados por los tutores en
clase

INSTANCIAS DE EVALUACIÓN
TRABAJO PRACTICO ESCRITO
Se administrará en clase presencial al final de la Unidad 1
Contenidos
 Análisis y descripción de un puesto de trabajo: perfil del empleado.
 Descripción del ambiente de trabajo probable según empleador. Estereotipos
asociados
 Anécdotas
 Presentación personal en una entrevista

Criterios de evaluación
 Uso de verbos modales, voz pasiva, estructuras vistas en clase
 Uso de tiempos de verbos apropiados
 Uso de vocabulario pertinente

Dinámica de la evaluación

En la clase presencial correspondiente, los alumnos deberán analizar y describir un


aviso que les entregará su tutor en el momento. La descripción incluirá el perfil del
candidato, el entorno laboral y el estereotipo que podría asociarse al aviso o a la
posición

140
El TP escrito no recibirá nota porque servirá para evaluar el avance de los alumnos en
los contenidos y su ajuste a los contenidos del nivel. Pero a los fines de la
autoevaluación, se espera que el alumno interprete:
 Trabajo APROBADO: ha demostrado dominio satisfactorio de los contenidos
evaluados.
 Trabajo DESAPROBADO: no demuestra aún haber adquirido los contenidos
evaluados o no participó en la instancia oral.

El TP podrá ser recuperado junto con el segundo parcial oral.

Participaciones escritas en el Foro y participaciones orales en clase presencial

Participación escrita u oral será considerada evidencia del cumplimiento del trabajo
asincrónico de cada semana. Cada semana la tarea asincrónica indicará qué tarea se
espera que el alumno realice. Las participaciones serán optativas pero se deberá
cumplir con un mínimo de 75% de participaciones como una de las condiciones de
promoción. Los alumnos que no alcanzaran dicho porcentaje, deberán recuperar los
temas propuestos en todas las participaciones en fecha prevista para recuperatorios
en el cronograma.
La evaluación de las participaciones será en todos los casos, procesual, apuntando al
avance de los alumnos en los contenidos practicados.

Criterios de evaluación
 Uso de estructuras vistas en clase
 Uso de tiempos de verbos apropiados
 Uso de vocabulario pertinente

Dinámica de las participaciones


Cada semana se indicará qué contenido deberá prepararse para su discusión o
presentación en clase siguiente si se tratara de participación oral y qué contenido se
deberá publicar en el Foro de la plataforma Miel, si fuera escrito. En ambos casos, las
participaciones implicarán opiniones, anécdotas, experiencias. El alumno podrá optar
por no participar en alguna de ellas siempre y cuando cumpla con el porcentaje
requerido

PRIMER PARCIAL - ESCRITO


Se administrará en clase presencial al finalizar la unidad 1

Contenidos

141
 Relato de una anécdota con la organización propuesta en el material de clase.
La anécdota deberá demostrar las habilidades y/o características personales
que el docente indicará en cada caso.
 Reflexión sobre la anécdota
 Historias: Sr. Payroll, Purl

Criterios de evaluación
 Coherencia entre el tipo de anécdota solicitada y el relato
 Uso apropiado de conectores, tiempos verbales, voz pasiva, oraciones
condicionales y vocabulario de la unidad 2
 Descripción apropiada de la historia de la unidad 1 y el video de la unidad 2
 Narración y análisis de las historias leídas en el período

Dinámica de la evaluación

El docente indicará a cada alumno qué tipo de anécdota deberá contar (solving a
problem, dealing with conflict, or achieving success) y qué habilidad o característica
personal debe demostrar en su anécdota (reliability, creativity, perseverance, etc.).
Indicará también otra información a tener en cuenta para incluir en la anécdota. Por
ejemplo:

Situation Task Action Result

small company problem with delivery creative positive

Una vez que haya contado la anécdota pedida, el alumno deberá contestar pregunta
(s) sobre la historia o el video que se trabajaron en las clases virtuales.
En el caso de necesitar recuperar, el alumno contará una anécdota diferente, según
se le solicite en la fecha indicada para recuperación

SEGUNDO PARCIAL
Se administrará en clase presencial al finalizar la unidad 3

Contenidos
 Descripción y análisis de un aviso clasificado
 Entrevista laboral: preguntas y respuestas

Criterios de evaluación

142
 Aplicación de tiempos verbales, estructuras y vocabulario de las tres unidades
trabajadas durante el curso.

Dinámica de la evaluación
El examen será oral.
El examen constará de dos partes:

Parte 1: aviso
Los alumnos elegirán y analizarán un aviso clasificado de los publicados en el archivo
EXTENSIVE READING, de la misma manera que lo hicieran en el TP.

Parte 2: entrevista laboral


Deberán formular preguntas en el marco de una entrevista laboral a un compañero al
azar, quien las responderá de acuerdo con el aviso de su elección.
El feedback de su performance le será dado oralmente en el momento.

143

You might also like