Professional Documents
Culture Documents
BOOKLET LEVEL 3 (March 2023)
BOOKLET LEVEL 3 (March 2023)
WORKING ENVIRONMENTS
Your work environment is made up of all of the elements that can affect
your day-to-day productivity, including when, where and how you work.
https://www.indeed.com/career-advice/finding-a-job/types-of-work-environments
b)
c)
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d)
e)
f)
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3. These are descriptions of the working environments in the
pictures above.
3.1. Identify which pictures they are describing.
3.2. Choose the option that best suits what you see in the
pictures.
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….. This job is hard/easy because it requires intellectual/physical
work. The employees are skilled/unskilled and it seems there is no
flexibility: they have to be punctual/unpunctual as they probably
have a strict timetable/flexible timetable to follow.
*Benefits are a part of an employee's salary or income, while perks are auxiliary,
extra rewards and incentives.
12
5.Go back to the descriptions and find examples of the different
elements included in act. 3. Underline how they are expressed.
GRAMMAR STOP
REMEMBER
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ELEMENTS OF WORKING Examples
ENVIRONMENTS
TYPE OF JOB
FACILITIES buffet
PEOPLE
OUTFIT
interesting permanent
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TYPE OF WORKING
ENVIRONMENT ELEMENTS
Meeting room
collaborative
Competitive
demanding
flexible
stressful
supportive
15
TYPE OF WORKING
ENVIRONMENT TASKS
collaborative
competitive
demanding
flexible
stressful
supportive
VIDEO WATCHING
Before watching
1. Look at these pictures of Google. What is the work
environment like at this company?
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4
3
5 6
While watching
2. Watch the following video about Google and decide on
three reasons why you would like to work there.
1………………………………………………………………………………………………………………
2………………………………………………………………………………………………………………
3………………………………………………………………………………………………………………
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3. Watch the video again and make notes about what they
offer as regards:
FOOD:
ENTERTAINMENT:
WORKING PLACE:
OTHER SERVICES:
After watching
4. Complete the chart using the information from the
previous activities:
The company
Facilities
Perks
Type of job
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How they work
The workmates
The bosses
GRAMMAR STOP
More useful expressions to describe work environments
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competitive, friendly)… There are ….. (no , a lot of, a great
number of)… facilities for the employees. They work … (in
teams, alone)…and they use… (technology, meeting offices,) to
work. They probably have ….(time to socialize, breaks, no
contact)…………………………………………………………………………………………
………………………………………………………….....................................
………………………………………………………………………………………………………
………………………………………………………………………………………………………
……………………………………………………………………………………………………..
GRAMMAR STOP
Skills: an ability to do something well because you have learned and practised
it.
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1.In the following ad, identify the position offered and the
qualifications, personality traits and skills required.
Minimum qualifications:
Preferred qualifications:
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People Partner team move faster, make better decisions, and provide
better services, products, and experiences for our clients.
Great just isn't good enough for our People Operations team (known
elsewhere as "Human Resources"). We bring the world's most
innovative people to Google and provide the programs that help them
thrive. Whether recruiting the next Googler, refining our core
programs, developing talent, or simply looking for ways to inject
some more fun into the lives of our Googlers, we bring a data-driven
approach that is reinventing the human resources field. You‘ll play an
essential role advancing a more diverse, accessible, equitable, and
inclusive Google through our hiring, promotion, retention, and
inclusion practices.
Responsibilities
POSITION:
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Qualifications Personality traits Skills
Good
Creative communication
Bachelor‘s degree Drive skills
… …. …
3.Add to the list, two more tasks that are mentioned or you
think the applicant will do.
_________________________________________________
_________________________________________________
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PROFESSIONAL PROFILE
GRAMMAR STOP
With the previous analysis, you are ready to describe the applicant‟s
profile. Remember that some of the traits/skills are explicitly required
by the ad and some others are your own idea.
in the ad.
are obligatory
For example:
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When you speak about the tasks that the applicant will do in the job
so as to explain why you think certain traits or skills are obligatory or
convenient, you use:
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PERSON+ MODAL VERB + HAVE+ EXPERIENCE/ a DEGREE
_______________________________
3.Read the part ABOUT THE JOB and analyse the working
environment that Google offers. Write the description of the
working environment according to the ideas you can find in the
advertisement.
26
ANOTHER VIDEO
27
REMEMBER that to write a description you need to
connect your ideas.
GRAMMAR STOP
CONNECTORS
Use a connector of cause (because, as, due to, etc.) to explain why
you think they are the way you describe them
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Alibaba Cloud Intelligence Channel Sales Manager Singapore
Location: Singapore,Singapore
Category: BD-Technical Business Development
Work experience requirement: 3+ Years
Educational Requirement: Bachelor
Job Description
Job requirements
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- Comfortable working in a global company with culture diversity and fast paced
growth
- Ability to direct collaborative efforts of resources within a large organization,
including internal resources, external resources and other constituent groups as
appropriate
- Ability to manage change, resolve conflicts and ensure collaboration within
teams; maintaining the highest standards of ethical conduct and integrity
- Exceptional organizational skills with the ability to manage several projects
simultaneously with a sense of urgency
- The role needs to collaborate with the team in HQ China, hence language
proficiency in Mandarin is required
- Obtaining Alibaba Cloud or other public Cloud vendors' certificate is a plus
SECTION 3 – A STORY
WANTED
An esteemed & well reputed company in the Mining
sector is looking for qualified staff on urgent basis
STOKERS
hard working and energetic men
no experience required
full availability
We are interviewing applicants as from tomorrow 6th April at
235 Canvas St., San Diego.
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2.Now read the story and see if you were right.
SEÑOR PAYROLL*
by William E. Barrett
31
I explained to him patiently that the Company was kind and
sympathetic, but that it was a great problem to have to pay
wages every few days. If someone was ill or if money was
urgently needed for some other good reason, then the
Company would make an exception to the rule.
Juan Garcia turned his hat over and over slowly in his big
hands. ―I do not get my money?‖
―Next payday, Juan. On the twentieth:‖
In the next hour two other stokers came in, looked at the
notice, had it explained and walked solemnly out; and then no
more came. What we did not know was that Juan Garcia, Pete
Mendoza, and Francisco Gonzalez had spread the word, and
that every Mexican in the plant was explaining the order to
every other Mexican. ―To get money now, the wife must be
sick. There must be medicine for the baby.‖
The next morning Juan Garcia‘s wife was practically dying,
Pete Mendoza‘s mother would hardly last the day, there was an
epidemic among children and, just for variety, there was one
sick father. At any rate, nobody paid Larry and me to examine
private lives; we made out our forms with an added line
describing the ―genuine emergency‖. Our people got paid.
That went on for a week. Then came a new order: ―Hereafter,
employees will be paid ONLY on the fifth and the twentieth of
the month. No exceptions will be made except in the cases of
employees leaving the service of the Company.‖
The notice went up on the board, and we explained its
significance gravely. ―No, Juan Garcia, we cannot advance your
wages. It is too bad about your wife and your cousins and your
aunts, but here is a new rule.‖
Juan Garcia went out and thought it over. He thought out
loud with Mendoza and Gonzalez and Ayala, then, in the
morning, he was back. ―I‘m quitting this company for different
job. You pay me now?‖
We argued that it was a good company and that it loved its
employees like children, but in the end we paid off, because
Juan Garcia quit. And so did Gonzalez, Mendoza, Obregon,
Ayala and Ortez, the best stokers, men who could not be
replaced.
Larry and I looked at each other. One of our duties was to
engage workers for the handy gangs. Any man was accepted
who could walk up and ask for a job without falling down. Never
before had we been called upon to hire such skilled virtuosos as
stokers for handy-gang work, but we were called upon to hire
them now.
The following day, there in a stolid, patient line were skilled
men –Garcia, Mendoza, and others- waiting to be hired. We
hired them, of course. There was nothing else to do.
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Every day we had a line of resigning stokers, and another line
of stokers seeking work. Our paper work became very
complicated. The procession of forms showing Juan Garcia‘s
resigning and being hired over and over again was too much for
the Main Office. Our phone rang early and often.
Tolerantly and patiently we explained: ―There‘s nothing we
can do if a man wants to quit, and if there are stokers available
when the plan needs stokers, we hire them.‖
Out of chaos, Downtown issued another order. The order
read: ―Hereafter, no employee who resigns may be rehired
within a period of 30 days.‖
Juan Garcia was due for another resignation, and when he
came in we showed him the order and explained that standing
in line the next day would do him no good if he resigned today.
―Thirty days is a long time, Juan.‖
It was a grave matter and he took time to reflect on it. So did
Gonzalez, Mendoza, Ayala and Ortez. Ultimately, however, they
were all back –and all resigned.
We did our best to dissuade them and we were sad about the
parting. In the morning, however, they were all back in line.
With the utmost gravity, Juan Garcia informed me that he was
a stoker looking for a job.
―No dice, Juan,‖ I said. ―Come back in thirty days. I warned
you.‖
His eyes looked straight into mine without a flicker. ―There is
some mistake, Señor,‖ he said. ―I am Manuel Hernandez. I
worked as the stoker in Pueblo, in Santa Fe, in many places.‖
I stared back at him, remembering the sick wife and the
babies without medicine, the mother-in-law in the hospital, the
many resignations and the rehirings. I knew that there was a
gas plant in Pueblo, and that there wasn‘t any in Santa Fe; but
who was I to argue with a man about his own name? A stoker
is a stoker.
So I hired him. I hired Gonzalez, too, who swore that his
name was Carrera, and Ayala, who had shamelessly become
Smith.
Three days later the resigning started.
Within a week our payroll read like a history of Latin America.
Everyone was on it: Lopez and Obregon, Villa, Diaz, Batista,
Gomez, and even San Martin and Bolivar. Finally, Larry and I,
growing weary of staring at familiar faces and writing unfamiliar
names, went to the Superintendent and told him the whole
story. He tried not to smile, and said, ―Dammed nonsense!‖
The next day the orders were taken down. We called our
most prominent stokers into the office and pointed to the
board. No rules any more.
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―The next time we hire you, hombres,‖ Larry said grimly,
―come in under the names you like best, because that‘s the way
you are going to stay on the books.‖
They looked at us and they looked at the board; then for the
first time in the long duel, their teeth flashed white. ―Si.
Señores,‖ they said.
And so it was.
34
3. Now looking at the diagram, retell the story.
TALKING POINT
35
SECTION 4 – STEREOTYPES IN JOB ADVERTISEMENTS AND
IN THE WORKPLACE.
NOTE
Shoreditch is a district in London, England. It is within Central and East London and
located in the East End. A historic entertainment quarter since the 16th century, today
it hosts a number of nightclubs and bars to the west, while the east is primarily
residential. Shoreditch has, since around 1996, become a popular and fashionable part
of London.
GRAMMAR STOP
Stereotype (noun)
VERB+ STEREOTYPE
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Jokes perpetuate various national stereotypes.
Not all areas of the country fit the stereotypes of the poor north and
the rich south.
challenge, reject
FIRST WATCHING
1.Put these ideas in order so as to end up with a summary of
the story. Remember to follow the chronological order of
events.
37
Order
Before leaving for the bar, Purl sees a new employee called
Lacy.
Purl befriends Lacy and invites her to join them for drinks.
VOCABULARY DEVELOPMENT
38
A Befriend 1 To supply with workers.
………………………………………………………………………………
SECOND WATCHING
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big, large, major, medium-sized, small
PURL'S CO
PURL WORKERS B.R.O. CAPITAL
FINAL WATCHING
TALKING POINT
40
● What is the moral/ message of the story? Why do you think
so?
I think….
In my opinion…
I don’t think…
41
EXTRA ACTIVITIES
UNIT 1
42
There seem to be some key personality traits needed for this job:
applicants must be 1…………………………………. , 2……………………………………,
3
…………………………………… and 4………………………………. . Applicants for
this position should also 5……………………………………………………………… as
they will have to cater to customers from all over the world. They
6
must be good ………………………………………………….. because this
company favours team 7………………………… . Although applicants‘
primary task will be to develop marketing opportunities, they must
also 8………………………………………………………………………………… as they will
be in charge of website maintenance. In addition, applicants must
find 9………………………………………………… deadlines. Finally, the company
10
wants applicants who ………………………………….. scuba- dive so this
ability is a must.
43
3. Answer the following questions about the working
environment, you think, this ad offers.
organizing,…?
job?
10.Is there any stereotype that you can relate to this ad?
44
5. Read the profile of a candidate who is interested in
applying for the post offered in the ad below. Complete it
with appropriate vocabulary and structures (………) and
connectors (_________)
45
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UNIT 2 – GETTING READY FOR THE JOB
INTERVIEW
SECTION 1 – ANECDOTES ABOUT LIFE (MOMENTS THAT
CHANGED SOMEONE´S LIFE)
b)What
personality trait or skills does the anecdote
show about the protagonist
Anecdote 1
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star. The film was a great success and had many sequels. With the
money I earned, I bought my dog back…‖
Anecdote 2
―In 1919, I was living in Kansas City and was making commercials
for an ad company using cut-out animation. At the moment, I was
experimenting with stories using a camera and hand-drawing
animations. I made a deal with a Kansas City theatre to show my
cartoons. They were very popular and I used my profits to start my
own studio but I went bankrupt. Anyway, I moved to Hollywood with
my brother Roy and opened another studio. We designed many
characters, created many successful films and opened thematic parks
in California and Florida…‖
His characters are still well known worldwide and his name is still
associated with fairy stories of good and evil. If he had stopped
creating when his first company failed, children would not have
enjoyed his stories.
Anecdote 3
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2.Read the anecdotes again and complete the information in
the following chart:
ANECDOTE 1
ANECDOTE 2
ANECDOTE 3
3.Go over the anecdotes again and make notes about how the
stories are organized:
______________________
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Anecdotes have a specific organization. We
can use this acronym to remember it:
50
2.Watch the video again and work with your partner and
discuss:
A. Why was the applicant not hired? What was wrong in his
behavior?
B. If you were him, what would you do differently?
C. Why are applicants sometimes asked about
problems/achievements in their previous jobs, such as
arguments with mates or bosses, last-minute problems,
creative solutions they suggested, etc?
D. What do those anecdotes show?
E. Read the following two anecdotes from a job interview and
think what characteristic they reflect about the applicants:
a. “I didn’t get on well with my boss. Therefore, I never
contradicted him so that I didn’t have to listen to him
complaining, but sometimes I knew that his idea wouldn’t
work”.
b. “The deadline was near and the prototype was not
working. We didn’t have any money left for more
materials. Eventually, I found a way to make it work.
Although it was not a conventional solution, it worked”.
F. What personality trait or skill do you think are the most
suitable to prepare for a job interview?
51
1. Look at the following pictures and sort them out
according to the kind of situation that they show. They show
different tasks and/or actions.
A
B
C D
F
E
H
G
52
I
2. Which of the groups correspond to each of the
following topics?
AN ANECDOTE ABOUT:
LISTENING TIME
53
4. Look at the following images. What do you think we
are going to listen to?
54
6. Listen to the anecdotes again and find the following
three elements usually included in an anecdote:
TASK
ACTION
RESULT
55
56
9.With your notes about the different parts of the anecdotes,
tell the stories as if you were Bethany or Scott.
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LET’S HAVE A LOOK AT THE ORGANIZATION OF THE
ANECDOTES
SITUATION
(when, where, who with, activities at the moment)
1. Read the first part of the two anecdotes and order the
different information in the correct sequence:
BETHANY’S anecdote:
SCOTT’S anecdote:
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GRAMMAR STOP
PAST CONTINUOUS
TIP
59
Bethany: “I was working at a construction company which
designed big buildings such as shopping malls or
skyscrapers…”
TASK
Bethany: “We had tried different ideas but there was always
something wrong in them. We had even combined our ideas with no
result. It was obvious that we needed to work better as a team, so I
invited them both to lunch, outside the office.”
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Scott: “as sales had decreased significantly, the sales team had lost
confidence in their work to motivate them, I created a perk
programme which I proposed to my boss.”
The problem
The responsibilities
The solution
The antecedents to the problem
people’s reaction to the solution
GRAMMAR STOP
PAST PERFECT
―We had tried different ideas but….” (this didn‟t work so another
action was needed)
―sales had decreased significantly, the sales team had lost confidence
in their work.” (a motivating action was necessary)
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d) The company ran out of cash.
e) We couldn’t finish the balance for the auditory.
ACTION
______________ ________________
______________ ________________
GRAMMAR STOP
SIMPLE PAST
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TIP
When you choose the action taken in your anecdote, be sure that that
action shows the personality trait or the ability that you specially
want to show about you:
For example:
“I was promoted.”
63
GRAMMAR STOP
PASSIVE VOICE
Offer my decision
a better job
64
GRAMMAR STOP
See how they express that there is no regret about what happened
to them
“If we had not listened to each other, our project would not
have been so successful.”
―If the company had not implemented my idea, it would have never
recovered as it did.”
They are used to make suppositions about the past, i.e. what we
express in the condition (after if) did not actually happen: the
supposition is unreal. And it will never happen: the supposition is
impossible because the past cannot be changed. We generally
express something that we do or don‘t regret.
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b) Not passing the admission exam at UNLaM
c) Choosing a different programme
d) Growing up in a different neighbourhood
e) A mistake you have made.
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You are going to watch different scenes in the movies. All the
scenes show an anecdote worth telling. Watch the different
scenes and do the activities suggested:
PERSONALITY TRAITS:
SKILLS:
2.Watch the video again and focus on the anecdote. Find the
following information about the anecdote
TRAIT/SKILL
THAT WAS
SITUATION TASK ACTION RESULTS SHOWN
CHRIS
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3.We don’t know the result (if you have not seen the film) but
we can anticipate it. What is, in your opinion, the result of this
interview? Will he be hired? Give reasons for your answer.
4.Complete the anecdote that Chris could tell about this job
interview.
Write the verb in brackets in the correct past tense and form.
You may need Passive Voice (____________)
Write a suitable connector (…………….). You may need who,
which or where.
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At the Police Station, I ___________ (have) to stay all night
…………… I __________ (be) able to settle the problem. But when I
____________ (leave) the station, I _________ (be) late for the
important interview. I ____________ (decide) to run to the company
building and try to explain why I _____________ (not, change) my
clothes or _____________ (not, take) a bath. I ________ (try) to
think of a good excuse. ……………….., I ____________ (feel) the truth
would be the best choice.
Of course, the executives___________ (be) surprised to see me.
But I _________ (tell) the truth and I ……………….. __________
(show) them my strengths. One of them ___________ (speak) about
my perseverance and good intentions. Finally, I ____________ (give)
the opportunity to work for them and I ____________ (not, fail)
them. If I __________ (not, attend) the interview, I ___________
(get) the job I love.
THE INCREDIBLES
TRAIT/SKILL
THAT WAS
SITUATION TASK ACTION RESULTS SHOWN
MR.
INCREDIBLE
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6.Complete the information in the anecdote according to what
you have seen. Use the questions at the bottom to help you
1
What was the job like in your opinion according to what you see?
2
What was the working environment like?
3
What did the customers do in his office? The old lady is an example
4
What did he/didn’t he do?
5
What was his wife’s opinion about their new life?
6
What did he want to do about the customers’ problems?
7
What was the old lady’s problem? What had happened with her claim?
8
Did she have any other possibility for her claim?
9
What information did he give the lady?
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…….……………..…………………….…………9. I pretended I couldn‘t help her,
but she had all the necessary information for her claim. When she
10
left, she was ………………………….. but …………………………..……………11.
______________________________
10
What was she doing?
11
How did she feel?
12
What did the boss do?
13
What did he tell Mr. Incredible?
14
How did the boss feel?
15
What had Mr. Incredible done several times?
16
Did the boss know what Mr. Incredible had done?
17
What would his reaction have been?
TRAIT/SKILL
THAT WAS
SITUATION TASK ACTION RESULTS SHOWN
ANDY
71
8.Write the anecdote as if you were Andrea. What personality
trait do you think she shows in the video? Use the following
ideas to help you.
TASK: Harry Potter manuscript for her daughters- sold out – very
difficult – strict deadline – And a steak for lunch
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9.Watch the video and make notes about it. See that
you can tell the anecdote from two different points of view
according to the protagonists
TRAIT/SKILL
THAT WAS
SITUATION TASK ACTION RESULTS SHOWN
DONNIE
EMPLOYEE
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EXTRA PRACTICE
UNIT TWO
1. Order this anecdote. What question is this candidate
answering?
ORDER
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2. Identify the situation, task, action and result in this story.
Question:
Describe a time when you went beyond what was required to get the
job done.
Answer:
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I was eager for an opportunity to show that I was capable of taking
on more responsibility, and since I 5 ___________________ (be) a
person who 6 ___________________(enjoy) working in group
situations, I was the first to volunteer. I 7_____________________
(quickly- make) the leader of the committee by my Service Manager,
which put me in the position of the leader of a group of 4 other
people who 8 _____________________(task) to come up with a
solution.
Over the next three weeks we 9 ___________________(analyze)
10
each of the customer services reports and
______________________(discover) that the vast majority of
negative reviews were a result of lengthy wait times for
customers. Knowing that we had to come up with a solution to
decrease the amount of time our customers were left waiting, I then
11
________________ (lead) brainstorming sessions to find a way in
which the problem 12 ________________ (can fix). We zoned in on
changing the way our mechanics worked on each work order.
After implementing my suggestion, mechanics were able to focus
13
mainly on their specializations, which
___________________(mean) they worked faster and more
efficiently, which translated to wait times dropping by 18%.
Time
Position
Action
Task
Result
76
6. Read the following anecdote quickly and choose the
question the applicant is answering.
77
8.1 Complete Philip Bellow’s story with the correct connector
from the box. There is an EXTRA one.
8.3 Read Karyn Johnson’s story and choose the correct form of
the verb: in the ACTIVE or PASSIVE VOICE.
78
last couple years of my career. Since then, I‘ve hired 8 other
people and never had a bad experience like this again. But it was a
great lesson to learn early in my career.‖
a.I wasn‘t hired for the job because I told the interviewer my political
position.
_________________________________________________
_________________________________________________
_________________________________________________
b.I did not earn enough money as I didn‘t graduate from university.
_______________________________________________________
_______________________________________________________
_______________________________________________________
c.My colleague didn‘t get angry with me since I didn‘t tell him what
he deserved.
_________________________________________________
_________________________________________________
_________________________________________________
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UNIT 3 – BEING PROFESSIONAL
SECTION 1 – WHAT IS IT TO BE A PROFESSIONAL?
What is it to be a professional? Will you become a
professional when you graduate or before this
moment? How can we identify a professional in your
field of studies?
Professionalism is not something that is measured in any test where you are
given scores. We know that it's essential to be professional if we want to be a
success. But what does "being professional" actually mean?
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For some, being professional might mean dressing smartly at work, or doing a
good job. To others, being professional means having advanced degrees or
other certifications, framed and hung on the office wall. Professionalism
encompasses all of these definitions. But, it also covers much more.
First and foremost, professionals are known for their specialized knowledge.
They've made a deep personal commitment to develop and improve their skills,
and, where appropriate, they have the degrees and certifications that serve as
the foundation of this knowledge.
Not all business areas have a stable core of knowledge (and the academic
qualifications that go with this); not all areas demand extensive knowledge to
practice successfully; and not all professionals have top degrees in their field.
Competency
Professionals get the job done. They're reliable, and they keep their promises. If
circumstances arise that prevent them from delivering on their promises, they
manage expectations up front, and they do their best to make the situation right.
Professionals don't make excuses, but focus on finding solutions.
Professionals exhibit qualities such as honesty and integrity . They keep their
word, and they can be trusted implicitly because of this. They never
compromise their values , and will do the right thing, even when it means taking
a harder road.
More than this, true professionals are humble – if a project or job falls outside
their scope of expertise, they're not afraid to admit this. They immediately ask
for help when they need it, and they're willing to learn from others.
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As you can see from these characteristics, professionals are the kind of people
that others respect and value. They are a genuine credit to their organizations!
This is why it's so important that we work to earn a professional reputation in the
workplace. True professionals are the first to be considered for promotions, they
are awarded valuable projects or clients, and they are routinely successful in
their careers.
SOURCE: https://specialties.bayt.com/en/specialties/q/100767/are-you-professional-in-your-
opinion-what-things-make-someone-a-professional/
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SOURCE: https://www.forbes.com/sites/ashiraprossack1/2021/10/30/6-ways-to-stand-out-in-a-job-
interview/?sh=4a2ddb353ffe
TALKING POINTS
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Normally, there are several questions that are usually made in
these interviews.
GRAMMAR STOP
LET´S RECALL HOW TO MAKE QUESTIONS
84
revise/recall how we make correct questions in English because
they are VERY different from Spanish.
Subject Questions
1. Imagine you are the interviewer, and you want to find out
the following information about the interviewee. Can you
85
think of suitable questions for the following prompts?
86
1. Read the text quickly. Underline the examples of
‗strange questions‘ mentioned in it.
3. Read the text again and Complete the empty rectangle in the
following text as a subheading.
STRANGE QUESTIONS?
You’re being interviewed for your dream position, making strong eye contact, then
abruptly, the interviewer smiles and asks, “How would you explain the internet to a
caveman?”. You stare at him for half a second before searching through your mind for
an answer. When you leave the meeting, you wonder why they asked such a curious
question and if you answered correctly.
87
This scenario is becoming increasingly common during interviews. If you’re curious to
know why you’re being asked these strange questions during an interview, keep
reading!
******************************************************************************
These questions aren’t random, they were chosen to understand and take notes on
how you think. Typically, candidates have a general idea of what they may be asked in
an interview, so they prepare answers they think an employer may want to hear.
Asking unexpected questions will require a candidate to answer more authentically,
providing interviewers with an opportunity to see the “real” candidate. Out-of-the-box
questions alone won’t determine if an applicant is right for the position or not, instead,
they serve as points of interest to some employers. When hiring candidates,
interviewers rely on a list of requirements, but also their intuition. Asking these
questions may contribute to the interviewer’s confidence in your ability to perform
well in the position.
How would you describe the colour green to someone who can’t see if you were
asked? If you’re being interviewed for a creative role, hiring managers may ask this
question to evaluate your communication skills and vocabulary.
If you were a popsicle flavor, what would you be? This question is used to provide an
assessment of yourself and your personality.
What three items would you bring to a deserted island if you stayed there for 3
months? Asking you difficult questions can reveal how you adapt to unconventional
situations and how you make decisions.
What advice would you give your parents if you had to change roles? This question
may be used to assess your values and morals.
SOURCE https://blog.aghires.com/why-do-interviewers-ask-strange-questions
GRAMMAR STOP
LET´S ANALYSE HOW TO ASK AND ANSWER STRANGE QUESTIONS
Do they ask about real facts?
88
> If you were a popsicle flavor, what would you be?
> How would you describe the colour green to someone who can’t
see if you were asked?
Although the Simple Past tense is used after ―if‖, it does not refer to a
real action or situation in the past.
FORM
Or
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Let´s practise. Imagine that you are at a job interview and
the interviewer asks you these questions. What would you
answer?
4.If you were an object, what object would you be? Why?
..............................................................................................
..............................................................................................
..............................................................................................
..............................................................................................
6. If you were an animal, which one would you want to be? Why?
..............................................................................................
..............................................................................................
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Now, imagine that you are the interviewer and ask strange
to:
-demanding customers
-deadlines
-lack of knowledge
ONLINE WORK
● ORDER
https://wordwall.net/es/resource/52446437
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● WORKING WITH A SONG
See Miel
Be ready to account for your choice: tell us how it will help you show
your competence and how it will make a difference over your
competitors. (you may want to use some imaginary situations to
show the benefits)
92
An employer will invite you for an interview if they believe that you have the skills to
succeed at their company. In the interview, they will seek to evaluate your genuine
interest in the company and the role, your preparedness for the position, and your
potential to add value to their team. Below, you will find suggestions on how to
prepare for the interview and demonstrate that you are the best professional for the
position.
We often hear from employers that candidates do not know enough about their
companies when they interview. Employers estimate how interested you are by how
much you know about their organization.
Find out as much as you can about the position, company, and industry.
● Learn about current trends and events that might impact your future employer.
● Review the organization’s website and social media activity.
● Make sure that you reread the job description and can communicate why you
would be a good fit for the position.
IDENTIFY YOUR GOALS AND SKILLS: WHY DO YOU WANT THIS JOB?
It is important to have a purpose in mind and communicate it to the employer. You will
need to be able to show that you can meet the company’s needs.
● Think about how the combination of your work experience, personal qualities,
and academic or co-curricular activities make you uniquely qualified for the
position.
● Describe the skills in your resume.
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PRACTICE YOUR INTERVIEWING SKILLS
Many people practice for an interview by writing down answers to common interview
questions. While organizing your thoughts on paper is helpful, the best practice is done
verbally, alone, with a friend, mentor, or career counselor.
Make sure that you run through the following checklist a few days out from your
interview:
REMEMBER TO…
While the main goal of the interview is for an employer to evaluate you as a candidate,
it is also one of your few chances to learn more about them. There are many aspects of
a job that you can only uncover by speaking with the employer.
94
● Identify questions that can help you determine if this is the right position for
you. Consider asking questions about the role, division, organization, and
industry.
SOURCE https://www.careereducation.columbia.edu/resources/things-do-during-and-after-
your-intervi
In the second mid term exam, you will simulate a job interview with
some classmates. You will have to deal with this research by selecting
one of the advertisements published in the Appendix section. The
idea is to use all concepts learnt in module 1 to analyze the target
company.
95
they help an applicant feel more relaxed? Do they help
candidates feel prepared? More confident?
GRAMMAR STOP
Forms
Use
To talk about how well prepared you are for a task. We are
interested in your preparation: that is to say if the actions on the
checklist are complete and not at the moment you did them.
The information that we give is important because it is connected to
our preparation.
96
E. Profile
97
certification as a computer programmer. I graduated in 2022.
GRAMMAR STOP
Let´s reflect upon tenses used during a job interview.
Consider the questions and answers in exercises 5 and 6.
98
How to talk about Experience.
e.g. I must admit I have had some difficult bosses. (in his
professional life but we don‘t know exactly when) The adverbs of time
usually used are: never, ever, once, twice, many times, etc.
If an action began in the past but its effects continue in the present, we
use the Present Perfect tense.
e.g.
99
Time signals: for, since, how long?
Duration up-to-the-present
FOR: It is used to focus on the span of time (duration) of the action which still
continues
I have worked fot them for two years/ a week/a long time/ ages.
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How to talk about your Future: plans, intentions and goals.
Are you going to offer more than one traineeship in your graduate
trainee scheme?
I'm not going to take the job in Seattle. The work conditions aren't
very good.
I'm taking part in an assessment center next Tuesday.
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7.Read the interview and circle the right option.
Interviewer- What are you hope/ will you hope/do you hope to
accomplish within the next five years at this company?
While the interviewer is there to ask questions that help the company
understand the candidate and what that person can bring to the
table, the applicant needs to be prepared to ask the questions that
will help him/her understand if the job is right one.
That said, when it is heard — ―so, do you have any questions for
me?‖ The answer should always be ―yes,‖ regardless of the position
or how well the interviewer explained the role. This attitude shows
how engaged the candidate is. This moment also emphasizes the
103
importance of being prepared as the applicant has to have researched
about the company consciously to sound coherent and prepared.
104
time type
Full time
An exciting opportunity to support the Head of Pro Bono with the development and
management of the firm’s global pro bono practice, an important aspect of the firm’s
Responsible Business programme. This role will be part of the global pro bono team
and is based in London and will be offered as a 12-month fixed-term contract.
We provide free legal services in the public interest (pro bono) to a wide range of
clients, from individual asylum seekers to some of the world’s biggest charities. We
believe everyone should have effective access to their legal rights, and focus our effort
on promoting access to the rights of our target groups, including women, children,
LGBT+ people, trafficking survivors and refugees.
Our aim is to have the greatest possible impact on access to justice and access to
opportunity, through deep relationships with our ongoing pro bono clients and by
proactively supporting them in addressing systemic issues. Our pro bono clients are
clients of the firm: we don’t distinguish internally between paid work and pro bono,
and often bring together cross-border, cross-practice teams as needed.
Reporting to the Head of Pro Bono, and working closely with the Senior Pro Bono
Lawyer, this role will involve:
● dealing directly with existing and prospective pro bono clients to scope and
develop potential pro bono mandates, with a focus on transactional mandates
● maintaining and developing strategic pro bono client relationships
● providing pro bono client advice, supervision and internal knowledge support in
key legal areas relating to the firm’s pro bono practice (both local and
international, with a focus on transactional areas)
● development and management of pro bono collaborations with fee-paying
clients
● internal scoping of new pro bono mandates including ensuring appropriate risk
and regulatory checks are carried out and considering regulatory and liability
issues as well as the scope and terms of new matters
● liaising with each of the firm’s practice groups and offices to place new pro
bono matters with a particular focus on our transactional teams - supporting
their areas of pro bono expertise (eg. social impact bonds) and exploring
further opportunities for pro bono work
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● advising and supporting lawyers on their legal pro bono work including dealing
with technical queries from fee earners globally on ongoing pro bono
mandates
● assisting with the co-ordination of the firm’s global pro bono practice in all
regions
● providing creative input on improving and shaping the firm’s pro bono practice
● delivering internal and external presentations on the firm’s pro bono practice
● oversee the collection and review of global pro bono data, and the production
of effective management information
● assisting with the internal management of the practice, including internal and
external communications, award submissions and tracking the progress and
impact of pro bono matters globally
Key Requirements
Freshfields Overview
Our culture is a product of the combined mindsets and behaviours of our people which
is through the Being Freshfields principles, outlined below:
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ourselves, not by reference to where we have offices. Cross-border work isn’t just
what we do, it is what we excel at. We understand what it really takes to work across
different legal systems and commercial environments and to bridge language and
cultural gaps.
https://freshfields.wd3.myworkdayjobs.com/en-US/FBD_101/details/Pro-Bono-
Lawyer---12-month-fixed-term_R-
01174?locationCountry=29247e57dbaf46fb855b224e03170bc7
_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
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_______________________________________________________
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i. Strengths and weaknesses
ii. A story about dealing with conflict
iii. Knowledge about the company
iv. Expected salary
v. Future plans
ONLINE WORK
108
EXTRA PRACTICE
UNIT THREE
109
b. What can you tell us about yourself?
1. I‘m always full of good ideas but I don‘t have time to fulfill
them.
_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________
110
e. Why did you leave your last job?
f. How much money are you looking to earn?
g. Where do you see yourself in 5 years?
h. Why should we hire you?
i. What do you know about our company?
j. Do you have any questions for us?
k. How did you hear about the position?
l. Tell us about a challenge you‘ve faced and how you handled it
m. Tell me about yourself
1.______________________________________________________
_______________________________________________________
2.______________________________________________________
_______________________________________________________‖
I saw the job posted on LinkedIn, and the position seemed interesting
so I wanted to learn more‖
3.______________________________________________________
_______________________________________________________
4.______________________________________________________
_______________________________________________________
111
5.______________________________________________________
_______________________________________________________
―In my last job, we were facing a tough deadline and my boss was
out for the day. Our client was expecting a project to be delivered by
5PM, but we were far behind schedule. I took the lead on the project,
delegated tasks to the four other team members in a way that I
thought would utilize everyone‘s strengths best. And then I re-
organized my own personal tasks so I could dedicate my entire day to
contributing to this project as well. The project was a success and we
delivered the work on-time. I went on to lead more projects after
that, and used what I learned to be a better project manager.‖
6.______________________________________________________
_______________________________________________________
―Right now I‘m focused on finding a job that‘s the right fit for my
career. Once I‘ve done that, I‘m willing to consider an offer you feel is
fair, but I do not have a specific number in mind yet, and my priority
is to find a position that‘s a great fit for me.‖
7.______________________________________________________
_______________________________________________________
8.______________________________________________________
_______________________________________________________
―I read on the job description that you‘re looking for someone with
experience in ____. I‘ve done that for 3 years and can immediately
help you accomplish ____‖.
9.______________________________________________________
_______________________________________________________
112
―I‘ve been actively searching for jobs since graduating with my
Nursing degree. I‘m interested in intensive care and emergency
medicine and I‘ve seen your hospital mentioned as having one of the
best ER‘s in the region. I thought the job description matched up well
with my background, and saw some of my personal strengths
mentioned, like multitasking and being able to thrive in a fast paced
environment, so I‘d love to begin my career here.‖
10._____________________________________________________
_______________________________________________________
11._____________________________________________________
_______________________________________________________
―I was hired for a project management role, but over time that
changed and I was no longer being given the opportunity to do the
work I was interested in. I left to pursue an opportunity that I felt
was more aligned with what I‘ve chosen to focus on in my career.‖
12._____________________________________________________
_______________________________________________________
―I‘m not particularly strong in social media marketing. For the first
few years of my career, I focused entirely on email marketing. That‘s
still what I specialize in, which is why I applied for your Email
Marketing Manager job. But I‘ve realized it‘s also helpful to
understand the principles of social media marketing because some of
the strategies that work there also work well in email. So I‘ve started
spending a couple hours a week of my own time studying and
learning this new area, and it‘s helped me a lot.‖
113
13._____________________________________________________
_______________________________________________________
14._____________________________________________________
_______________________________________________________
114
EXTENSIVE READING
AR
We are a digitally native technology services company where innovation, design and
engineering meet scale. We use some of the latest technologies in the digital and
cognitive field to empower organizations in every aspect.
Right now, we are looking for a Cloud Engineer to join our team at Globant!
115
What will help you succeed:
Believe and love what you do.
Have imagination and love innovating.
Being flexible & goal oriented.
Being capable of taking a step back to look at a bigger picture.
Intermediate English skills.
Background in Operating system administration.
Experience on Cloud technologies such as Azure, GCP, AWS.
Solid understanding of security mechanisms for Operating systems and Cloud
Services.
Solid understanding of Security, Availability, Scalability and resilience in Cloud
environments.
Experience understanding, implementing and managing the support
infrastructure needed for a successful application delivery.
Good understanding on Microservices and containers.
116
Responsibilities
About TikTok:
TikTok is the leading destination for short-form mobile video. Our mission is to
inspire creativity and bring joy. TikTok has global offices including Los Angeles,
New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
TikTok's SMB team aims to help businesses and brands of all sizes unleash their
creative side, connect with our audience, or perhaps be discovered! From
designing scaled sales and service delivery programs to ensuring our customers
have best-in-class tools and products at their fingertips, our SMB team combines
operational expertise with a customer-centric mindset to help businesses achieve
their marketing goals on TikTok, no matter how big or small.
Our SMB Strategic Sales team is responsible for delivering on programs and
processes that drive growth in our fast-growing SMB segment of advertisers. As a
Strategic Sales Specialist you will support innovative scalable sales programs
across a diverse set of customers, focusing on driving revenue and product
adoption. You will play a critical role in providing a variety of services that address
our advertiser needs, and also in helping to identify opportunities to scale projects
and drive ROI across the SMB long tail. Success in this position requires a passion
for supporting clients, strong analytical skills, a focus on processes and operations
and the ability to thrive in a fast-paced, team-focused environment. The ideal
candidate will have strong sales and account management skills, digital
117
marketing/advertising expertise, and experience working with SMBs and agency
partners.
Responsibilities:
- Drive revenue for TikTok by supporting scalable sales programs across a variety
of direct clients and agencies.
- Drive product adoption and educate clients and agencies in a scalable fashion.
- Ensure that our clients receive the highest level of sales and operational customer
service.
- Develop and implement best practices for client interaction, sales, and services.
Requirements
- Fluent verbal and written language skills in German and English is essential. In
this role you will be covering the DACH market working with German speaking
clients.
118
- A team player and collaborator.
Desirable Requirements
- Expert knowledge of social media, mobile apps, and digital and mobile marketing.
- Passion for TikTok marketing, and up for the challenge of building something
from the bottom up.
https://careers.tiktok.com/position/7193335709302114618/detail
119
3
Job Description
JOB SUMMARY
Marriott International, Inc. is the world's largest hotel company based in Bethesda, Maryland
and both operates and franchises hotels as well as licenses vacation ownership resorts and
branded residential properties. Public Relations, a function of Global Communications & Public
Affairs (GCPA), is responsible for developing and executing a strategic, innovative, and
integrated communications program that both drives the business and advances the company’s
reputation through proactive and reactive external media relations campaigns and serving as a
day-to-day strategist for internal business partners with frequent interaction and counsel to
various top-level executives. The Senior Manager, Public Relations (PR) is responsible for
providing strategic and tactical PR support for internal clients, including the planning and
execution of their priority initiatives, public relations expertise and guidance to achieve their
business objectives.
This role reports to the Vice President, Public Relations and may be based in New York City or
Bethesda.
Position Summary:
The Senior Manager is responsible for providing strategic and tactical PR support for internal
clients, including the planning and execution of their priority initiatives, public relations
expertise and guidance to achieve their business objectives. The Senior Manager, PR is
responsible in building and sustaining a positive global presence for key corporate functions
120
within Marriott International to enhance the company’s reputation as the preferred industry
leader in hotel development and design innovation. More specifically, responsibilities include:
Increase awareness for hotel development priorities and initiatives to support the
company’s business imperative for growth among its brands, provide PR support for
the North America Development Leader, and provide tools to support the Continent PR
teams in their regions;
Enhance visibility for Marriott as an industry innovator focusing on the work of its
Global Design team and its cutting-edge Design Lab leveraging Marriott executives and
strategic business partners in storytelling;
Consistently integrate key message themes into all narratives to broaden outreach.
In addition, the Senior Manager, PR will have responsibilities for developing and executing the
(1) Communication Strategy, (2) the Media Relations Strategy, (3) PR Management & Execution,
and (4) Events.
Knowledge of the media with established network of media contacts across a spectrum
of consumer outlets.
Demonstrated news first mind-set; able to create stories and content surrounding
brands that is newsworthy
Proficient in social media and relationships with cultural influencers that are relevant
to target audience
Generates and provides accurate and timely results in the form of reports,
presentations, etc.
121
Strong verbal communication and interpersonal skills
Creative thinker with experience identifying and executing communications for new
ideas
Ability to work with all levels of the company, including senior management
A team player who is both curious and flexible and thrives in a fast-paced, global
environment
Excellent writing skills; ability to take complex issues and distill them into
understandable content for press announcements
Marriott International is the world’s largest hotel company, with more brands, more hotels and
more opportunities for associates to grow and succeed. We believe a great career is a journey
of discovery and exploration. So, we ask, where will your journey take you?
https://jobs.marriott.com/brandchampions/jobs/23038331?lang=en-us
Your Role
122
As a Gensler Architect with a focus on Retail and Retail Roll-out projects, your
job is to combine creativity and technical knowledge with business skills and
understanding to help guide our clients. You have experience in the design and
execution of commercial development and have developed communication and
team-building skills which have prepared you to manage projects. In this role,
you will have opportunities to develop your existing strengths in design and
technical coordination.
What You Will Do
Manage multiple aspects of client, project coordination, and general
contractors including full documentation coordination with structural,
MEP, lighting, AV, landscape, and civil consultants
Manage client relationships and team communication
Resolve complex technical and design issues
Maintain the project manual and specifications
Review drawings for code compliance
Conduct on-site observations and document site reviews
Process submittals, RFIs, substitution request, etc. during construction
Interface with building and permitting officials during the permitting and
construction phases of the project
Participate in office culture and initiatives
Your Qualifications
Bachelor’s degree in Architecture
3+ years of relevant architectural experience, with ideally 1 year of recent
retail sector focused experience
Proficiency with Revit and Sketchup
100% bilingual English/Spanish; Excellent written and verbal
communication skills
Experience with US based projects desirable
Understanding of how buildings are constructed and ability to create
technical documents that succinctly, thoroughly, and accurately describe
the work to be done
Working knowledge of building codes, standards, building construction,
and building structures
Strong communications, and relationship management skills
Ability to handle difficult situations with tact, grace, and emotional
intelligence
Excellent analytical and problem-solving skills
Strong organizational skills
123
Life at Gensler
At Gensler, we are as committed to enjoying life as we are to delivering best-in-
class design. From curated art exhibits to internal design competitions to “Well-
being Week,” our offices reflect our people’s diverse interests.
As part of the firm’s commitment to licensure and professional development,
Gensler offers reimbursement for certain professional licenses and associated
renewals and exam fees. In addition, we reimburse tuition for certain eligible
programs or classes. We view our professional development programs as
strategic investments in our future.
#LI-CA2
NOTICE TO APPLICANTS
Gensler celebrates diversity and our commitment to creating an inclusive
environment for our colleagues. We are proud to be an Equal Employment
Opportunity and Affirmative Action employer of choice. All aspects of
employment decisions will be based on merit, performance, and business
needs. We do not discriminate on the basis of any status protected under
federal, state, or local law. All qualified applicants will receive consideration for
employment without regard to race, religion, color, national origin, sex (including
pregnancy, childbirth, reproductive health decisions, or related medical
conditions), sexual orientation, gender identity, gender expression, age, status
as a protected veteran, status as an individual with a disability, genetic
information, political views or activity, or other applicable legally protected
characteristics. Women, minorities, individuals with disabilities and protected
veterans are encouraged to apply. We also consider qualified applicants with
criminal histories consistent with applicable federal, state and local law.
https://gensler.wd1.myworkdayjobs.com/en-US/genslercareers/details/Architect---Retail--
Junior_R-10831
Job description
Permanent* / full time
124
*offered on a 12 month contract basis initially, with possibility of extension /
move to permanent contract subject, to local terms
Location: The successful candidate may be based in a country where one of the
independent National/Regional Greenpeace organisations (NRO’s) is located. See
the locations here. We offer competitive NGO level salary and benefits, the
specifics of which depend on location where the successful candidates will be
based. We aim to share this information with candidates before reaching the offer
stage.
125
Take a lead role in providing insights and creating capability within the team to
build digital reporting/analysis for Finance leaderships with GPI and NROs
Lead on designated projects to set up more robust processes for the International
Finance Director as well as the global Finance network.
Job requirements
What we’re looking for:
Professional accreditation in forensic finance, economics or accounting –
or equivalent finance qualifications (e.g., MSc, CPA, ACCA, RA, RC).
Demonstrable relevant work experience at a senior level.
Experience of working in multicultural teams and a global setting.
Experience of implementing process improvements.
Experience in finance data modelling and forecasting.
Experience in organisation transformation and/or digitalisation
(preferred).
Fluency in written and spoken English.
Support for and believe in Greenpeace goals and values.
STAFF BENEFITS
Remote working
Wellness initiatives, such as free yoga, meditation and pilates classes, workshops
and webinars.
Learning & development opportunities allow staff to develop both personally and
professionally, including formal training programmes incl. coaching
Global skillshares
126
https://workfor.international.greenpeace.org/o/global-finance-planning-and-analysis-manager
Location:
Florida, Tampa
Florida, Florida
Description
Nurse Medical Management Sr – Florida Medicaid (JR53259)
127
manage appeals for services denied. Primary duties may include, but
are not limited to:
Minimum Requirements:
128
Preferred Qualifications:
We are looking for leaders at all levels of the organization who are
passionate about making an impact on our members and the
communities we serve. You will thrive in a complex and collaborative
environment where you take action and ownership to solve problems
and lead change. Do you want to be part of a larger purpose and an
evolving, high-performance culture that empowers you to make an
impact?
129
careers.ElevanceHealth.com. Elevance Health is an Equal
Employment Opportunity employer and all qualified applicants will
receive consideration for employment without regard to age,
citizenship status, color, creed, disability, ethnicity, genetic information,
gender (including gender identity and gender expression), marital
status, national origin, race, religion, sex, sexual orientation, veteran
status or any other status or condition protected by applicable federal,
state, or local laws.
https://careers.elevancehealth.com/jobs/jr53259/nurse-medical-management-sr-medicaid/
130
APPENDIX 1
IRREGULAR VERBS
BARE PAST
INFINITIVE PAST PARTICIPLE TRANSLATION
131
go went gone ir
learnt,
learn learnt, learned learned aprender
quit or
quit quit or quitted quitted Renunciar / dejar
132
shake shook shaken estrechar manos, batir
shown,
show showed showed mostrar
smelt,
smell smelt, smelled smelled oler
133
APPENDIX 2
CONNECTORS
C Addition Result Contrast Reason Time Position/
o
Punctuation
n
Even more
after
before
despite after
4 +ing ,
in spite of before __.
__ +ing.
134
APPENDIX 3
MORE INTERVIEW QUESTIONS WITH ANSWERS
Adapted from https://www.thebalancecareers.com/top-job-interview-questions-2061228
1. Describe yourself.
“When I’m not working, I like to spend time exploring with my dogs. I take
them hiking, visiting historical sites, or even just walking around town. A
surprising number of people are drawn to dogs, and I always enjoy talking
with who I meet. I feel that communication is one of the most important
aspects of my professional life as well. When talking with people, being
able to guide the conversation in a particular direction is one of the ways
I’ve been successful in different situations at the office.”
“My best boss was a person who set such a wonderful example for her
employees that she inspired people to work harder. She was always 'up',
even when she wasn't, and never let a customer leave unhappy. She
would always have the right thing to say to provide encouragement to her
customers and employees alike.”
“My worst boss was a man who provided very little feedback about my
performance. I was able to improve communication by providing
unsolicited weekly status reports on my projects. Eventually, he furnished
some feedback and constructive criticism to these reports and I knew
better where I stood.”
“In the short term, I hope to work as a sales representative for a company
such as yours – one with a mission based on great customer service and
care. Working as a sales representative for a company I believe in will
prepare me to hopefully take on expanded team leadership
responsibilities in the future, as these become available.”
135
consult with team members to ensure we're all on the same track. I also
appreciate checking in regularly with my boss to update her on my
progress and ask about any issues that have arisen. This open
communication helps me complete tasks efficiently and accurately.”
"I once had a manager who brought her problems to work with her on a
daily basis. She was going through a difficult time in her personal life, and
this tended to affect the atmosphere in the office. It didn't impact my
work because I was able to sympathize with her circumstances, but the
situation was challenging."
“I try to react to situations, rather than to stress. That way, the situation is
handled and doesn't become stressful. For example, when I deal with an
unsatisfied customer, rather than focusing on feeling stressed, I focus on
the task at hand. I believe my ability to communicate effectively with
customers during these moments helps reduce my own stress in these
situations and also reduces any stress the customer may feel.”
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"A few rare times in the past, I have spoken to a former employer about a
particular error. Recently, my boss assigned our team a project. I knew the
data he gave us was a couple of years old, and that there was more
current data. Working with the most up-to-date information was vital to
the success of the project. I went into my boss’s office and spoke to him
privately about the error, merely showing him the most recent data. He
thanked me and immediately updated the information. We completed the
project with great success."
"I have worked in many types of environments and enjoyed learning new
things from each. I would say that while I don’t have a preference for a
particular environment, I really like working with people who are
committed to getting things done and who are passionate about their
work."
“I am hoping for a job that will allow me the chance to boost sales at an
already successful company, such as your own. I am looking for the
opportunity to use the skills that I have developed during my years in
marketing to engage your sales force and increase productivity and
international sales.”
“I'm passionate about painting. I take an evening art class once a week
and try to find time each weekend to paint. Painting is a good way for me
to relax after a busy week. I also feel that it helps me be more creative in
other aspects of my life. Some of my most creative solutions to work
problems have come when I’m painting in the studio.”
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“I can contribute my ability to streamline office processes. For example, I
developed a new method for scheduling client appointments which led to
an 85% decrease in scheduling errors. I would love to bring not only this
method but my general organizational skills to this job at your company.”
15. What did you like or dislike about your previous job?
“One of the reasons I’m leaving is that I felt I was not challenged enough
at the job. As a new employee in the working world, the company offered
me a great opportunity for a good entry level position—one that I’ll
always be grateful for. However, after being there for so many years, I felt
I wasn’t able to reach my full potential because of a real lack of challenge.
There was no room for advancement in the company. While I did enjoy
working there and appreciate the skills I developed while with the
company, I feel my skill set can be better utilized elsewhere, where my
capabilities are more recognized, and there is the opportunity for growth.”
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operations, not just after issues arise, but for the duration of the
relationship. As a result, other account managers have adopted my check-
in and management processes and have also seen improved results with
their accounts.”
"One of the major problems I have found in this profession has been a lack
of proper funding for the programs we are trying to implement. I think
that I have a lot of creative ideas to help overcome some of the budget
limitations inherent in this type of work."
“When I first began my job over five years ago, I struggled to meet a
deadline for a multi-part project. After that, I developed a new strategy for
managing my time. After implementing this new strategy, I have been on
time or ahead of time for every project, both individual and team projects.
I think this ability to keep a group on task will make me a strong team
leader in your office.”
“I was laid-off from my last position when my job was eliminated due to
downsizing.”
“I quit my job because my supervisor retired. I felt that after many years
of working in the office that it was time for a change and it seemed like
the ideal time to move on.”
“Based on what you’ve said and from the research I’ve done, your
company is looking for an administrative assistant who is both strong in
interpersonal skills and in tech skills. I believe my experience aligns well
with that and makes me a great fit. I'm an effective communicator who is
skilled in giving oral presentations, speaking on the phone, and
communicating via email. I'm also fluent in a number of relevant software
programs, including content management systems and spreadsheet
suites. I’d really love to bring my diverse skill set to your company.”
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Appendix 4
PAUTAS DE EVALUACIÓN
INSTANCIAS DE EVALUACIÓN
TRABAJO PRACTICO ESCRITO
Se administrará en clase presencial al final de la Unidad 1
Contenidos
Análisis y descripción de un puesto de trabajo: perfil del empleado.
Descripción del ambiente de trabajo probable según empleador. Estereotipos
asociados
Anécdotas
Presentación personal en una entrevista
Criterios de evaluación
Uso de verbos modales, voz pasiva, estructuras vistas en clase
Uso de tiempos de verbos apropiados
Uso de vocabulario pertinente
Dinámica de la evaluación
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El TP escrito no recibirá nota porque servirá para evaluar el avance de los alumnos en
los contenidos y su ajuste a los contenidos del nivel. Pero a los fines de la
autoevaluación, se espera que el alumno interprete:
Trabajo APROBADO: ha demostrado dominio satisfactorio de los contenidos
evaluados.
Trabajo DESAPROBADO: no demuestra aún haber adquirido los contenidos
evaluados o no participó en la instancia oral.
Participación escrita u oral será considerada evidencia del cumplimiento del trabajo
asincrónico de cada semana. Cada semana la tarea asincrónica indicará qué tarea se
espera que el alumno realice. Las participaciones serán optativas pero se deberá
cumplir con un mínimo de 75% de participaciones como una de las condiciones de
promoción. Los alumnos que no alcanzaran dicho porcentaje, deberán recuperar los
temas propuestos en todas las participaciones en fecha prevista para recuperatorios
en el cronograma.
La evaluación de las participaciones será en todos los casos, procesual, apuntando al
avance de los alumnos en los contenidos practicados.
Criterios de evaluación
Uso de estructuras vistas en clase
Uso de tiempos de verbos apropiados
Uso de vocabulario pertinente
Contenidos
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Relato de una anécdota con la organización propuesta en el material de clase.
La anécdota deberá demostrar las habilidades y/o características personales
que el docente indicará en cada caso.
Reflexión sobre la anécdota
Historias: Sr. Payroll, Purl
Criterios de evaluación
Coherencia entre el tipo de anécdota solicitada y el relato
Uso apropiado de conectores, tiempos verbales, voz pasiva, oraciones
condicionales y vocabulario de la unidad 2
Descripción apropiada de la historia de la unidad 1 y el video de la unidad 2
Narración y análisis de las historias leídas en el período
Dinámica de la evaluación
El docente indicará a cada alumno qué tipo de anécdota deberá contar (solving a
problem, dealing with conflict, or achieving success) y qué habilidad o característica
personal debe demostrar en su anécdota (reliability, creativity, perseverance, etc.).
Indicará también otra información a tener en cuenta para incluir en la anécdota. Por
ejemplo:
Una vez que haya contado la anécdota pedida, el alumno deberá contestar pregunta
(s) sobre la historia o el video que se trabajaron en las clases virtuales.
En el caso de necesitar recuperar, el alumno contará una anécdota diferente, según
se le solicite en la fecha indicada para recuperación
SEGUNDO PARCIAL
Se administrará en clase presencial al finalizar la unidad 3
Contenidos
Descripción y análisis de un aviso clasificado
Entrevista laboral: preguntas y respuestas
Criterios de evaluación
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Aplicación de tiempos verbales, estructuras y vocabulario de las tres unidades
trabajadas durante el curso.
Dinámica de la evaluación
El examen será oral.
El examen constará de dos partes:
Parte 1: aviso
Los alumnos elegirán y analizarán un aviso clasificado de los publicados en el archivo
EXTENSIVE READING, de la misma manera que lo hicieran en el TP.
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