Pitman Secretarial Shorthand - Evalina J. Thompson - 1967 - Sir Isaac Pitman (Canada) Limited Toronto - Anna's Archive

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Pitman
Secretarial
Shorthand
EVELINA J. THOMPSON, B.A., B.Ed.
Chairman, Secretarial Science Department
Ryerson Polytechnical Institute
Toronto, Ontario
SIR ISAAC PITMAN (CANADA) LIMITED

TORONTO
All rights reserved. No part of this book may be
reproduced in any form (except by reviewers for
the public press) without permission in writing
from the publisher.
© Copyright 1967, Sir Isaac Pitman (Canada), Limited
SIR ISAAC PITMAN (CANADA), Lrtp.

PITMAN HOUSE, 383 CHURCH STREET, TORONTO 200, ONTARIO
SIR ISAAC PITMAN & SONS, Ltp.
PITMAN HOUSE, PARKER STREET, KINGSWAY, LONDON, W.C.2
PITMAN PUBLISHING CORPORATION
6 EAST 43RD STREET, NEW YORK 10017
Printed and bound in Canada by THE HUNTER ROSE COMPANY, TORON’
1234567
—7675 74 73 72 71 70
Contents
Unit Page| Unit Page |Unit Page |Unit Page

at <e l ZOREP a 132 OP ge obese 266 Osteen. 390
Leechsps 6 Deo ee 136 D2 ave 271 7 Wnisteren 396
hep das 1] BO ee 142 Doran 219 LOM 400
Ae ercke 5 16 Bee hae 146 Deans een 281 TO Rae 406
ite. ci 2 DO on bs Os 151 Se ber nde 285 On ee 411
Dates (a2 2 SA eee 155 Ow eer: 291 Slee cle 416

Leta hiss 3] BQ th oe 160 Dd Rae cok 299 OQ anaes 421
Mee cs 36 ih. hor & 167 DOs veterls 301 Bata 425
Dies tS 4] OAR Rete 171 DOME Aa 307 Been 430
LO ese. 47 BOs abe 176 OO ates 313 OD, hanes 436
We Sere at OO ci ae: 181 Olga sn avon 319 GOs 443

|i eeeoie 56 RN bare ae 186 OZ seuertius 325 S et aceas 449
eee 61 i sires cee 192 G3 sac. tant 329 SOaauee 455
i aaa 67 yO ste Se 198 Ode cetera 332 OO acre 461
POR se 14 Cea ae 203 Ooi bana 338 SLO RSeas 466
Nae ig ae 79 AES ib 208 GOR atau 342 GIN aSeeahees 472

Ry oer 84 BRE caf PAE) Osage oh 347 Patete 3479
ii een 89 Bee gers ae 218 OGme re et 350 U3 Sean 485
|S err 94 ss ee eg? 223 Laie alen 357 oF nae 489
EAU earnes 101 BD a oitioe 228 TOR oe 362 Oar! 494
Dal rae os. 107 40ers WBNS Tp oer 366 OG 9 test 499
Des 112 BTSs dye eet 241 Dts she 371 Ope Rote 504
Do hlsevs Uy AS eee ese 248 Poke lnBaten Onn OB ata Skt
DAD asters 122 AO Petetc253 Ue a 382 oe et oieark ite
74 eo ae eG DON ease 257 (ESE 386 LOO cess arat 523
iil
Acknowledgements
Texts containing realistic and meaningful material are made possible by the
co-operation of many people.
The following companies very generously supplied material for the Business
Correspondence section of this text: Imperial Oil Limited, Canadian Association of
Broadcasters, Personnelle Placement Services, Investment Dealers’ Association of Canada,
Royalmetal Corporation, Lid., Royal Bank of Canada, Canadian Imperial Bank of Com-
merce, The Bank of Nova Scotia, Aluminium Limited, Ross, Knowles and Company,
Toronto Stock Exchange, Phillips Electronics Industries Ltd., Royal Typewriter Company,
Cunard Steamship Company Limited, Physicians’ Services Incorporated, Stark Electronic
Instruments, Abitibi Paper Company Limited, The National Trust Company, Limited,
General Foods Limited, Canada Life Assurance Company, Globe Envelopes Limited, The
Royal York Hotel, and Canadian Broadcasting Corporation.
To the officials of a large number of prominent Canadian business organiza-
tions who wish to remain anonymous, I express my sincere thanks.
Very special recognition goes to my former student and graduate of the Ryerson
Polytechnical Institute, Miss Michi Shiga, who laboured so faithfully, patiently,
and pleasantly in preparing the material from the original manuscript. The
reliability of her work and her interest in the project were of inestimable help in
the preparation of the text.
My special thanks to Mr. Rennie Charles of the English Department of the
Ryerson Polytechnical Institute for valuable and constructive criticism which he
gave so willingly; and to my colleague, Miss Mathilda Meyer, who so diligently
and cheerfully assisted in the proofreading of the text.
I am grateful to the many students and teachers who have provided me with
helpful comments and suggestions. The experiences shared with them in the
classroom have been invaluable. This book should help to make the classroom
experience a rewarding one for others.
Bl feralBi
Preface
Those who acquire a knowledge of a shorthand system can be proud

of their achievement. To turn a basic knowledge of shorthand into
a usable office skill, however, requires practice in the techniques of
both notetaking and transcription. SECRETARIAL SHORTHAND is
designed to help develop effective techniques, and to provide
adequate materials for this practice.
The student using SECRETARIAL SHORTHAND will have completed
a study of the principles of Pitman shorthand. The fundamentals
are reviewed in this text, but they are introduced in an entirely
different order of presentation. The augmented vocabulary will
develop the student’s familiarity with the vocabulary of business and
science in a developing world.
SECRETARIAL SHORTHAND contains one hundred Units, ninety
consisting of four parts: (I) Theory Recall, (II) Speed Building
Through Phrasing, (III) Dictation and Transcription Techniques,
and (IV) Business Correspondence. Every tenth Unit consists of
three parts: (I) Theory Recall, (II) Speed Building Through
Phrasing, and (III) Article. Each Unit has sufficient teaching and
practice material for one class period and one homework assignment.
While the quantity and the difficulty of the material in the
Business Correspondence section of the Units gradually increase, no
serious attempt has been made to grade the content. However, the
last ten Units are designed to constitute the final sessions of an
advanced course.
In the advanced course, for which this book has been prepared,
students will combine their shorthand, English, and typewriting
abilities to produce the skill of transcription. This is the prime
purpose of the text. Wiel Loa
Introduction
Each of the one hundred Units of the text consists of four parts:
| THEORY RECALL
The Theory Recall section contains a review of basic principles of

Pitman shorthand beginning with the speed-building devices.
Recall words have been selected to broaden the student’s vocabulary
and to provide a reading, writing, and recall drill. Word lists serve
a useful purpose in the introduction or recall of theory learning
and in vocabulary building.
Beginning with Unit 70 definite review of the rules of the system
ends. Through the practice of related words and phrases, however,
the recall of theory principles is continued.
HD SPEED BUILDING THROUGH PHRASING
One of the important factors in speed development is facility in

the technique of phrasing. The phrases listed in this section should
be practised until their use becomes automatic. This automatic
reaction can be developed easily if the number of phrases practised
at any one time is kept to a maximum of six. To achieve this facility,
the student should practise each phrase for fifteen seconds.
DICTATION AND TRANSCRIPTION TECHNIQUES
The purpose of Dictation and Transcription Techniques is to

emphasize the importance of good secretarial characteristics and
Vi
procedures. The topics in the various Units will provoke discussion;
they will sustain the student’s interest by providing variety; they
will also extend his knowledge of the non-shorthand aspects of
transcription.
tv BUSINESS CORRESPONDENCE
Canadian companies, corporations, and individuals have supplied

all the material used in this correspondence. The series of actual
business communications are, therefore, similar to those the student
is likely to meet in the average business, office. By using in the
shorthand classroom material similar to that encountered in an
office, the student may best prepare for office dictation. This material
provides a variety of dictation situations—letters, reports, memos,
telegrams, speeches, and articles.
The series continues in the corresponding Unit of the Teacher’s
Longhand Edition. This supplementary material gives added dicta-
tion for speed development or transcription, using words with which
the student is already familiar. Learning is thus reinforced, and the
possibility of developing hesitant writing habits is avoided. This
material also enables the student to see the conclusion of an entire
business transaction. It brings an office situation into the classroom.
In every tenth Unit, the Business Correspondence consists of an
article. Each article provides material which may be used for
sustained speed building and transcribing. Supplementary material
is provided in the Teacher’s Longhand Edition for each of these
Units as well. In some cases the article begun in the student’s text
is continued in the Teacher’s Longhand Edition; in others, the
material in the Teacher’s Longhand Edition conforms as nearly as
possible to the student’s text. In addition to their function in develop-
ing speed and skill, these articles are designed to instill a desire for
more knowledge about Canadian life.
Each letter or article is preceded by a Vocabulary-Building
Preview, which introduces the difficult words and their derivatives
and thus builds a word-family vocabulary.
A Punctuation and Transcription Preview also precedes the letters.
In it the superior numbers, 1, 2, 3, etc., correspond to the superior
numbers in the letter or article following. This preview is placed
vii
before the letter since students are inclined to read what comes
before the shorthand to be practised rather than what comes after it.
This previewing of the non-shorthand aspects of transcription should
help to prevent many potential problems from developing.
vill
Unit |
PREPARATION SUGGESTIONS
1. Write each preview outline until you can write it rapidly and
smoothly. Develop the ability to pass from one outline to another
without hesitation.
2. Read the letters until you can read them fluently.
3. Write each letter three times—once for accuracy, once for speed,
and once for control.
Follow the procedure outlined above for all similar studies in the lessons
which follow.
ov THEORY RECALL
The prefix CON- (or COM.-) is expressed by a light dot placed at the
beginning of the following stroke. The position of an outline starting
with CON- or COM- is determined by the first-sounded vowel follow-
ing the prefix.
consist ..9...... }ies Ly‘ee constitute ..... Pes contribute ‘\ he
contemporary (Re akcoustant ily eek commit ..... |eS Sie |elec ieae:
consider icy ae popnierid aie alUe: community eats

2 PITMAN SECRETARIAL SHORTHAND
In the middle of a word -CON-, -COM-, -CUM-, -COG- are

expressed by disjoining, as in:
recognize <2..42.42. reconcile com recommend ae
reconsider ..../9....... reconstruction ..L_,.. uncommon ......<—<....-.

. aii : a —-
unconscious ...c/....... incomparable “XA... uncomfortable ae aes
inconsistent .......°..... incomplete ......-7S........ disconnect ......... [t-te

. . —< . .
discontent | ce Ly
ite discontinue ..... Lt Fae
SPEED BUILDING THROUGH PHRASING
we will be glad
we will be glad to have.
we will be glad to send you «
HUD DICTATION AND TRANSCRIPTION TECHNIQUES
The successful secretary brings to her work an alertness, an interest

in, and an understanding of her employer’s work as well as her own.
Have your pen and notebook ready for immediate use at all
times. Always keep them in the same place in your desk.
Your notebook should be of good-quality paper, preferably
centre-lined, with a spiral binding so that it lies quite flat on the
desk while you are writing. Identify your notebook by writing your
name and that of the dictator on the front cover. Also note the date
when you begin using the book and the date when the book has
UNIT 1 3
been filled. The length of time a book is filed and kept for reference
varies with each office. If you take dictation from more than one
person use a separate notebook for each dictator.
Date each new day’s dictation in longhand on the bottom line
of the page, and use a rubber band to separate the used pages from
the unused ones—the previous dictation from the present day’s.
Always begin each new day’s dictation on a fresh page.
Two questions: (1) Are you leaving a few blank lines at the begin-
ning of each letter for special instructions? (2) Are you clearly sepa-
rating each letter?
HV, BUSINESS CORRESPONDENCE

VOCABULARY-BUILDING PREVIEW LETTER 1
consulting aie Newfoundland Higgins ...... j baw

a
Sew Agee A) ee ac ut.k development. dotachee onKeating) ee
PUNCTUATION AND TRANSCRIPTION PREVIEW
The numbers listed below correspond to those appearing in the

shorthand notes which follow. As you practise your shorthand
notes, study also the punctuation and transcription suggestions
indicated by these numbers.
1 Note the positions of the attention line and the subject line. Note
that they have one blank line before them and one after them.
2 The salutation Gentlemen is used to agree with the inside address.
Anderson and Bennett

Consulting Engineers
27 Queen Street
St. John’s, Newfoundland
bes
chal oe Seale Vi x ee >... J. P. Hughes, Assistant
Director, Division of Sanitary Engineering
Enc.
assistant ay director resources va commission ...~<........
herewith >. borrowed
as soon as possible ..... oesire sincerely bees derived .l2.... pees
we have received ....c7\o.........
Mr. J. P. Hughes, Assistant Director

Division of Sanitary Engineering
Newfoundland Water Resources Commission
St. John’s, Newfoundland
004 EE Nits ENO ie EE Me ie 5:
hae yei eeAs |
Beg AD ys ON .8Mouy mists vars ee Soar
Sy SEES eerie 4 ISS
Bilin ee Oe Aa et 3 eee Die
eh eee eee ee
si Ce cee Ce ae ANDERSON AND BENNETT,
Bruce Higgins
without hesitation or loss of time.
2. Read the letters until you can read them without hesitation.
which follow.
rh THEORY RECALL
The prefix ACCOM-(MO-) is expressed by K joined or disjoined.

These outlines are written in first position.
accomplish me Ba NS ae ay Eee )eed accommodate ..... lee ee
accompany
The prefix MAGNA- is usually expressed by M disjoined and

placed immediately before the following stroke. These outlines are
written in first position.
UNIT 2 7
magnetize ....... Lcao» bre ere magnify aS Hes = Eee — ee

maomitude 2.2 sete ites magnificent NE ted ie
mr SPEED BUILDING THROUGH PHRASING

we shall be ............. Ke.LOTTA lease Wwe cannot oa MEET ince Nie
we shall be pleased ....... aeius we cannot understand ..¥.....
we shall be glad ...... a aS hans ee we cannot expect OES lees
i DICTATION AND TRANSCRIPTION TECHNIQUES
A pen is the best writing instrument for shorthand.

Special Pitman-approved shorthand points are available in
certain types of fountain pens. As these points are fitted in the pen
independently, they can be replaced very easily, when necessary,
without the writer having to buy a completely new pen.
The use of a pen results in more legible notes. Do not be deceived
into thinking you are writing satisfactory shorthand with a pencil.
A pencil wears down very quickly, resulting in slovenly and hard-
to-transcribe notes.
A pen requires less muscular exertion than a pencil, because it
requires only a light touch. This is very important in helping to
avoid fatigue when taking dictation for a long period of time.
There will be more permanence to your notes when you use a pen—
a significant factor.
Pen notes are, therefore, more easily written, more easily read, and
more easily preserved.
Be sure your pen is filled and ready for immediate use at all times.
| BUSINESS CORRESPONDENCE
at a loss As seh ied handling pet eae Carter ena SN Ae

: ;
: sane )CRAIec es ee im order that) 2
a2eutee SIZeS aes
husky 2o.ui6..
widest ...... A eo appropriate ee assortment ......: UheM Se
potential Noo... Pectitvare Ge ee situation a ae tee E;is


shorthand notes which follow. As you practise your shorthand notes,
study also the punctuation and transcription suggestions indicated
by these numbers.
1 When transcribing be sure to leave one blank line before and after
the attention line.
2 The word Gentlemen is used in the salutation to agree with the
inside address.
8 The comma is used to separate words or phrases used in a series.
4 Commas are used to set off parenthetical words.
Wilson and Carter’Limited

567 Richmond Street North
London, Ontario
Oe oN ees NeoY acy eae

fittings \._ 6... situation a rectified “.-.. years ago ..... eee
enlarged hie? os fu zsoe operations es ee facilities _.... Meh Bae)
we feel sure on my Be oy Os added _. ath ae

by these numbers.
1 Serial numbers, policy numbers, stock numbers, telephone num-

bers, and invoice numbers are expressed in figures, and no commas
are used. Use the abbreviation No. when it occurs directly before
the figure.
2 Commas are used to set off parenthetical expressions.
Teen Town Limited

351 Bank Street
Ottawa, Ontario
AND CARTER LIMITED, J. S. Saunders

Unit 3
1. Write each outline until you can write it rapidly and smoothly.
Develop the ability to pass from one outline to another without
hesitation.
which follow.
|| THEORY RECALL
The prefix TRANS- is frequently expressed by TR-S. These outlines
are written in first position. Sometimes the full outline is preferable.
transfer nyverdes ange ee transplant teat PER ret nS.
transport ee sie aE Agents transgress ........... Le wlusacnsi es ishgetnadeetoes
translate £ i RE ET transcribe 2.3) io ser siete
PEACH tere
} oe
-
hh at Gar eo
NOTE: transit. Le b Uy,or. ep (teeie Ce Slee
transform
Ht SPEED BUILDING THROUGH PHRASING
we would be ........... BeNEP Re we would be glad to have
we would not be
we would not be able to
TO DICTATION AND TRANSCRIPTION TECHNIQUES
It will often be necessary for you to get information and previous

correspondence for your employer before he dictates answers to
certain letters. You should obtain this information and correspon-
dence from files and other sources. Some notations and instructions
about the transaction may help your employer; type these on a
separate sheet.
This kind of help shows alertness, intelligence, and interest in
your work.
HV BUSINESS CORRESPONDENCE
Secretarial ......o-Z........ Science®;.... Lo ieee Ryerson cea

Polytechnical Sos listitutess eee very much
Zs
discussing ......,.--.J>-. prospective \q.Conk students =... Lee

telephone Khe... in the near future
UNIT 3 13
The number listed below corresponds to that appearing in the

study also the punctuation and transcription suggestion indicated
by this number.
1 Be sure to capitalize the firm name in the complimentary closing.
Miss H. Ray
Secretarial Science Department
50 Gould Street
Toronto, Ontario
BUSINESS MACHINES,! Edgar Taber, Administration Manager
individual’s ..~\e..... personality ...,...... dependability ee
ability 4 eS ponte ane development ..... ne tee
furnish coup eesee., SSIES Aly Een zs self-addressed 2b. cae
for your convenience ........ =e Pie tas eS: co-operation ...... Beant
prompt reply ...s:X... decision ....... ead ow


by these numbers.
1 Note the position of the subject line. It always follows the

salutation and has one blank line before it and after it.
2 In transcription the apostrophe and “‘s” indicate the singular
possessive form of the word.
Miss H. Ray
50 Gould Street
Toronto, Ontario
L, F. Rose, Manager, Personnel Records Department
Enc.
Unit 4
without hesitation.
which follow.
be THEORY RECALL
The prefix INTRO- is expressed by a double-length N. These

outlines are written in third position.
introduce oh AIS Sao Pe ern t (eeeJa reel a esa (moe Note? See lee
UNIT 4 17
we have not received Oe les . we are instructed
we have just received Poe we are surprised
HD DICTATION AND TRANSCRIPTION TECHNIQUES
When your employer dictates to you he is going to assume that

you will get it all down, and that you will be able to transcribe your
notes quickly and accurately. It pays, therefore, to have a little
extra speed available—speed beyond the average rate at which
your employer usually dictates. This “‘cushion”’ of speed will enable
you to cope successfully with the speed spurts which form part of all
office dictation.
You must learn to turn the pages of your notebook very quickly
during dictation. Most court reporters and high-speed shorthand
demonstrators believe that it is best to ‘“‘work’” on the turning of
the page gradually as you write your notes. This is done by sliding
the page up—very gradually—as you write. By the time you are
writing on the bottom line of your notebook your non-writing hand
will be approximately in line with the top of the next page. A
quick flip and you are ready to start writing again.
Another method—also used by writers of experience—is to
hold the bottom corner of the page lightly between the thumb
and the first finger of the non-writing hand. The thumb is placed
under the corner of the page so that you are ready, as soon as the
last line of writing has been completed, to flip the page over very
quickly.
Choose one of these methods as your method; practise it, and then
be consistent in its use.
The ability to write faster than the minimum speed needed
“to get by’—plus good dictation procedures—will give you con-
fidence in yourself, and this confidence will enable you to produce
work of high quality.
WV BUSINESS CORRESPONDENCE

notes, study also the punctuation and transcription suggestions.
1 The comma is used to separate two principal clauses.

2 The comma is used after an introductory clause.
8 The colon is used after the following when this expression intro-
duces listed items.
4 The comma is used before Limited in company names unless the
official name of the company is written without a comma.
5 ‘The comma is used to separate words or phrases used in a series.
6 Commas are used to set off parenthetical words, phrases, and
clauses.
7 The period is used after an indirect question.
Mr. A. K. Richan
Ryder Construction Company, Limited
729 Princess Avenue
Brandon, Manitoba
UNIT 4 19
COMPANY, W. T. Watson, Credit Supervisor
Enc.
Q_o :
AUG TS"
OY0es hae a EWOLGermtnats ost eee normali#vssn ee

2 Commas are used to set off words in apposition.
3 Spell out isolated numbers of fewer than three digits.
Mr, A. K. Richan
Ryder Construction Company, Limited
729 Princess Avenue
Brandon, Manitoba
Bh oO Nee
Oe eae ea ee ee ee ee
Peace bs Oe oh ,. WINNIPEG FINANCE
COMPANY, W. T. Watson, Credit Supervisor
wnt)
without hesitation.
which follow.
Be THEORY RECALL
The prefix SELF- is expressed by the S-Circle disjoined and written

in second position close to the following stroke. These outlines are
written in second position.
self-made ....2...... self-defence .°l.—2.... self-possessed ...... y ae OS oe
The prefix SELF-CON-(COM-) is expressed by the S-Circle

disjoined and written in place of the CON- dot. These outlines also
are written in second position.
fo] Oo
self-contained ....... Jee self-control hs self-conscious .....0......
self-confident Ay
i SPEED BUILDING THROUGH PHRASING
we do not think Aes we do not wish ae we do not think there is ~..
we do not know . we do not see wasrhe we do not intend Va
it DICTATION AND TRANSCRIPTION TECHNIQUES
The ability to use words correctly is one of the trademarks of a

good secretary. Words are the basic “‘tools of her trade.’’ The top-
flight secretary has a well-developed vocabulary and can write with
ease any word that is dictated. Vocabulary confidence and vocabu-
lary competence are achieved through well-cultivated reading habits
and through practice in using words correctly in speaking and in
writing. The secretary who transcribed the word connoisseur as common
sewer made the mistake because she was not familiar with the word.
It is also necessary that you develop a “‘hearing” as well as a
“writing” vocabulary. Without this hearing vocabulary, you may,
for example, transcribe, “If I am an heir’ when the dictator
actually said, “If I am in error.”
You must develop the ability to write unfamiliar words by
automatically recording the sounds you hear. Never pause during
dictation to correct an outline, to ponder over its meaning or how
it is spelled. If you hear the word accurately and write the sound you
hear correctly, you will be able to read the word when you are
ready to transcribe. Practice in your dictation class will increase your
ability to record sounds accurately.
HV. BUSINESS CORRESPONDENCE

typewriter NN Bkee Regina ZA... Ellesmere |/

UNIT 5 93
quotation ........as soon as possible eS appointed Pols eee

notes, study also the punctuation and transcription suggestions,
indicated by these numbers.
1 The comma is used to separate the parts of addresses, dates, and

geographical names.
2 Note that c/o is typed in lower-case letters.
Regal Typewriter Company

980 Albert Street
Regina, Saskatchewan
Ss Z ZS = FZ Zs Bs
As Sale Pie) , NOROX CORPORATION,

R. J. Locke, Vice-President, Marketing
available “eiPee ten Aztec ae eee Ovysteneace, etree, 2 ere eeeeree

a
exita-charge 2.1. dant COMEACEUID: = pita.

ee your requirements ee.
convenient ...... Ce ae exclusives; serving Ph Get Ne

pes PITMAN SECRETARIAL SHORTHAND
1 Commas are used to set off words or phrases in apposition.

2 The colon is used after as follows when this expression introduces
listed items.
3 In sums of money above ten the ciphers are usually omitted.
4 The comma is used to set off words used in a series. Trade names
are capitalized.
Mr. J. H. Bryce
c/o Royal Hotel
110 Front Street West
ed. Bs sea Be OSH tenet REGAL TYPEWRITER
COMPANY, T. J. Gregory, Sales Manager
[ROS DINE Det ere ot RRSFree Fheen iePe Bee ioe aasin Lhasa
thas eee
aa
Montreal ..............

2 The s followed by the apostrophe indicates the plural possessive.
Mr, J. H. Bryce
Regina Branch Manager
Norox Corporation
36 Ellesmere Road
Ryo eae
REGAL TYPEWRITER COMPANY, T. J. Gregory, Sales
Manager
Unit 6
1, Write each preview outline until you can write it rapidly and
without hesitation or loss of time.
which follow.
LAs THEORY RECALL
The prefix IN- is expressed by a small hook when used before

S-TR, S-KR, and Upward Hay. These words are written in third
position. Stroke N is used in negative words (that is, when IN-
means not).
ATP
G Clipe ae: teeter ee ail acs: ee Ngee inhabit bg Pe
inhale Sm,
oe wee
Note: inhospitable ee
Hensta. oes PNeis NOt es igle A Ped Ne MAY eee
he'may be. 7.2. he’must, be: ...; Be nee he seems to be au a
HHL DICTATION AND TRANSCRIPTION TECHNIQUES
Your English vocabulary can be developed as your ability to take

dictation is developed. When you encounter new words record
these in a separate ‘“‘vocabulary-building notebook.” Check their
spellings, meanings, and shorthand outlines. Practise writing the
shorthand outlines for these words until you are thoroughly familiar
with them and they have become part of your vocabulary. As soon
as you have become thoroughly familiar with a word drop it from
your list and add another new word. It is better not to work on
more than ten words at a time.
This form of practice can also be used very successfully when
you start to work in an office. You can learn the vocabulary with
which you will be working by examining and reading company
and trade magazines and file copies of correspondence. Place the
new words in a notebook and practise them. Sometimes you will
find it helpful to devise special short-cut outlines or intersections
for expressions that occur frequently in your dictation.
Aah Ann ee
wenypleased: oN nm assist 4ae pTs $ ond}. locating me (a sae

competent ...... ~ Soe. telephone ea
notes, study also the punctuation and transcription suggestion
indicated by this number.
Mr. R. K. Laidlaw
Atlantic Insurance Company
1224 University Avenue
Toronto, Ontario
PERSONNELLE PLACEMENT SERVICE, Mrs. M. Elizabeth
Smith, President
gracious ...... tai hallenge....... G AYE oe re-organizing a oe ee

Or. ;
analysing 1s AS SOOU AS tarto ee these requirements of Eee

2 Commas are used to set off parenthetical words, phrases, and
clauses.
Mrs. M. Elizabeth Smith

President
Personnelle Placement Service
1168 Bay Street
Toronto 5, Ontario
R. K. Laidlaw
Unit 7
1, Write each preview outline until you can write it rapidly and
without hesitation.
Follow the procedure outlined above for all similar studies in the lessons which
Sollow.
Re THEORY RECALL
In negative words the prefixes IR- and IL- are expressed by the
downstroke AR and the downward L when the upward forms of
AR and L would be used for the positive words.
irresolute .......> De Ges! irrelevant ..... Baers irresistible a ee)
ilimitable ...... q MAG?
For the purpose of distinction AR and L are sometimes repeated.
irredeemable
o2 PITMAN SECRETARIAL SHORTHAND
itirerans i) cap dllogiblen el fen lleatineren se

Mier eaten iMogical Adon.
He SPEED BUILDING THROUGH PHRASING
he will be een Bes he will not be ...... bePenis he would be ...7.......:...:....
he would have oe would have been rsLas he will be there Law
| DICTATION AND TRANSCRIPTION TECHNIQUES
In order to cover adequately all the situations which occur while

taking dictation, the secretary must exhibit a great deal of versatility.
She must be able to cope with “speed bursts.” On the other hand,
she must possess considerable self-discipline to be able to sit quietly
while the dictator strives for clear expression of his ideas.
During pauses in the dictation, the secretary must avoid such
mannerisms as tapping the desk with her hand or her pen; staring
at the dictator; or showing impatience by attempting to supply him
with a word (unless, of course, he has previously requested her to do
this).
Pauses are welcomed by the efficient secretary. She uses them to
read and, where necessary, edit her notes; correct fauity outlines;
and insert punctuation marks—if they have not been dictated.
After pauses or interruptions, always be ready to read back at
least the last sentence to the dictator.

Bee ae een Pre Canadians. J Vv ocational Wa.

ZS
Re-establish-ed-ment...~\.. institute? Hiss ae sits =p hondon aan

UNIT 7 33
Kingston ............ ardae ee amine co-operation NZ Na NE

a

notes, study also the punctuation and transcription suggestion
indicated by this number.

geographical names.
Mr. J. A. Hunter
Vocational Training Branch
Department of Education
Queen’s Park
Toronto, Ontario
Lay ee (Se ores (..,. Mary S. Simpson

Simpson om,_-. Canadian peril Vocational See Re-establish

a
-ed-ment ae Tostivutess: foe Safi Agee period NASA a

S
1 Serial numbers, policy numbers, stock numbers, and telephone

numbers are expressed in figures with no commas.
geographical names. Remember the number in a date is expressed
in figures if it follows the name of the month.
3 The colon is used after as follows if this expression introduces
listed items.
4 The comma is used to indicate the omission of words necessary
for the completeness of'a sentence.
5 In sums of money above ten, retain the ciphers for uniformity
when there are several amounts, some of which contain cents.
Mr. S. M. Bailey, Secretary

Teachers’ Superannuation Commission
762 Adelaide Street West
Toronto 2, Ontario
‘|bee Nes FE SERRE PEI CPP CE EE EERIE RE POR Par tn SE ERE, Ne ee OR

a
Db ey els 215 os. een

UNIT 7
Bes
nee
ia takes NN, SEEN BORER Sects
ee 20,1945 © is Orgs © 1 28
PNaladap AQ df A ye NU 2B
ss tn: ee oe ee ter Se aeye ah ~ Jer. Hunter; Busmess
Administrator
Unit 8
without hesitation.
follow.
ra THEORY RECALL
For the purpose of distinction the prefixes IM-, IN-, and UN- are
expressed by repeating the M or N.
immortal
immigration
unintentional ..... Wot Sie

UNIT 8 37
iT SPEED BUILDING THROUGH PHRASING
he should be Puan se sl eer . he should not be ....... boxee:
he should not be there ..... ANGreo a. he has received ...... fr park att
he has never ....... 2 leah: weitaaot t he is unable to ........ ee Beast
tH DICTATION AND TRANSCRIPTION TECHNIQUES
A beginning secretary is frequently in doubt about what to do

when she does not hear or understand what the dictator has said,
or if she is not able to write as quickly as the dictator speaks. The
way she handles this problem depends on the personality and wishes
of the dictator and may differ in various situations. It is wise to ask
tactfully if he objects to being interrupted during the dictation, or
if he prefers the secretary to wait until the dictation is completed.
Some dictators lose the trend of thought when interrupted, others
do not remember what they said and prefer to clarify any questions
at the point where the lack of understanding occurs.
Always be sure you have asked for clarification of everything
that is not clear before you begin to transcribe. Your employer
will be happy and willing to do this. However, he may not be so
happy if you transcribe something that does not make sense and
has to be re-typed.
It is to your advantage to be aware of your employer’s likes and
dislikes, his idiosyncrasies, and his dictation habit preferences.
If he paces while dictating, do not try to fence him in!
HV) BUSINESS CORRESPONDENCE

mutual ..........<...... attempting kL eee: lL,bk shorthand eo Roe
dictation ok ee preparing
colleges we VERY MLUCH Sn Wee National Bank _... .........
Canada 2 ...2!2, lay bevablete a2. ~ eens tO heat 7A = act ine
at your convenience oles telephone ieee


by these numbers.
Miss Frances Taylor
Assistant Economic Adviser
National Bank of Canada
27 Portage Avenue
Winnipeg, Manitoba
Olen
25 1 2b oe O(.,... Ruth Ramsey
ISSUES 3)... hywng. Mentioned ....<— telephone ...... ee? eos

UNIT 8 39
conversation ..\a...... Secretary .0\.o-(uu.. excerpts mg on

formals. J.
t The comma is used after an introductory clause.

Miss Ruth Ramsey
1587 Bayview Avenue
Toronto 17, Ontario
Jane Sone sapere .y.. Frances Taylor, Assistant Economic Adviser
Enc.
shorthand ....... ~ Dome. dictation bepebs uh? BFa 4 secretarial elas

re |
pride ntsuye duh... high schools ...—.... appreciate: <i) eee
provides yy: excellent _¢... source ...».... acknowledged ~~ ie
explanation NaS er a Pebenent Se lt

coverage ...... .
educational Bae

2 Commas are used to set off a non-restrictive or non-essential clause.
Mr. S. R. Wright
National Bank of Canada
27 Portage Avenue
Winnipeg, Manitoba
Ruth Ramsey
Unit 9
without hesitation.
and once again for control.
Sollow.
ce THEORY RECALL
The suffix -ING is expressed by a dot in the following cases:

(a) After a light straight downstroke and AR:
maturing ee ah: ordering! \: attaching lige: existing ........ Leva
developing _¢1....... auditing atae acquiring .......... participating ..“..) 2
(b) When the NG-stroke would not join conveniently:
meeting ........ val raed fe

OVATIULTL meee
We eee wondering ..... a: es
fearing)... ae et POstige, 25 Sy eee requesting eae

Paving. se rena y recovering .......)...... Tivalling ...... eee

expediting .. aa jee withholding .... AGE distributing ..... 7 See:
(c) Generally after short forms:
numbering ...\....... delivering _... be thanking ..... (Mae coming 22s
interesting ales . :
(d) Wherever -ING would be expressed by a dot, -INGS is

expressed by a dash:
listings ..2..... surroundings o>... bearings Sa

Bue
Hn SPEED BUILDING THROUGH PHRASING
delerean «Nee if he cannot .....: — eae if he has Bt mate
aishe nas NOt... ifhe has not been ae if he is unable to
HH DICTATION AND TRANSCRIPTION TECHNIQUES
The marks indicating corrections in your shorthand notes should be

made so clearly that they can be noticed easily when transcribing.
Frequently an employer changes his mind while dictating and
wishes to take out a word, a phrase, or even a complete sentence.
To indicate such deletions simply encircle the shorthand outlines
involved.
Sometimes the dictator may want to take out a word and substitute
another for it. In this case encircle the outline for the word to be
deleted and write the substituted word alongside it. If the change is
made after the sentence has been completed, encircle the outline
involved and write the new word above it.
Some secretaries prefer to write all the instructions in their
notes rather than encircling and writing the new word alongside or
above.
UNIT 9 43
The simplest way to show a transposition is to use the printer’s
sign for transposition: “You|will/therefore . . .”
If the material to be inserted is fairly lengthy and is dictated
to you after a sentence or paragraph has been completed, it is better
to mark the point of the insertion (or correction as it could well be
in some instances) with a caret sign (/\) and a letter, such as (a),
or a number. You should also write the corresponding letter or
number in a column of your notebook opposite where the insertion
is to be included. If there is space for you to do so, write the material
to be inserted in this column of your notebook; if no space is avail-
able write the material at the end of the letter, clearly marking it
with the letter or the number to correspond with the caret sign and
the note in the margin.
If you work for an employer who changes his mind frequently
while dictating, it is wise to write in only one column of your note-
book.
Always edit your notes very carefully before beginning to tran-
scribe.
Make quite certain that the letters you transcribe make good sense
and are a true expression of the thoughts of the dictator.
interview fOCCMCUE ee IN VILein esc ae Cae ea Ms,
facilities ....°..»..... executives .......... Oreamizations io tee
we have made arrangements “.\> . London Bo. Wellington gh ah
advances _bo Ses Liner See nee Toronto ae approximately ae
COULCCE Ya oe departure hug. arrival
x . CONNECHIONS ..4 meer...

proceed .pvena ae Eglinton...

by these numbers.
1 The names of specific departments within an organization are

usually capitalized.
geographical names.
8 The number designating an hour of the day is expressed in
figures when used with the abbreviations a.m. or p.m. Remember
a.m. and p.m. are typed in lower-case letters.
Miss Marion Latimer

253 Central Avenue
London, Ontario
a
BUSINESS MACHINES, John Foster, Assistant Branch Manager
Day Liner Vx. assistant 448 dg we
1 A number in a date is expressed in figures if it is preceded by the

name of the month.
2 The commas are used to set off parenthetical words.
Mr. John Foster

Assistant Branch Manager
International Business Machines Company Limited
600 Eglinton Avenue East
Toronto 12, Ontario
WS Ou Ee —=
Marion Latimer
introducing
We PERTEU ent ea at the present time Nepw are unable to
RS alication Se atthaldtime...: - eee

1
The names of specific departments within an organization are
usually capitalized.
2 The comma is used after an introductory word or phrase of
less than five words if it is desired to indicate a pause.
Miss Marion Latimer
253 Central Avenue
London, Ontario
INTERNATIONAL BUSINESS MACHINES, Stephen Barclay,
Administration Manager, Uptown Branch

Unit 10
without hesitation.
2. Read the article until you can read it without hesitation.
3. Write the article three times—once for accuracy, once for speed,
and once again for control.
which follow.
La THEORY RECALL
The suffixes -ALITY, -ILITY, -ARITY, -ORITY are expressed

by disjoining the stroke immediately preceding the suffix.
formality Soy..... possibility .... 2 \ ooo Revenrm acceptability —<\....
l
stability Ss eee durability dA; feasibility hae admissibility ..“X8......
MOVELtY 2.2: KX... majority vl =e minority... popularity ..\... a
EOSPCLIVY 2. °.\.
Ne similarity Yor
o~ irregularity >
..........
. SN . . . ° .
prosperity 7
if he would ick re if he would be _\......... if he has not been ............

ies
because he ise Wie because he is =e bien because he was eS ee
AUCLIS taeeeaeeeae
social ony €COHOMIC— a TUR ia determines io
around .-:...... outward |..\.......... appearance NUNS history {am
sculpture ...,ee. ‘;
Me. paintings |... Noe... portraiture ..... es Babel
ereetionsles frequently eae aoe Europtan cane ee
originals ae amateurs ‘~.......°.. country ....,~...... pioneers —
landscape 4... Atlantic ..... Kar settlers Hela
eoecias Zz\
painter aX thee habitant << 233
recorder Eastern. expanding Sea consequence-@ ea.
society ..... ]et Confederation Sp As. railway “(4 enabled <<<.

diering |. -: regions ...4ae territory Abie professional eGo
founded '\.....4)s initial meee objectives > establish-ed-ment ..A....
permanent \>_» Gallery mehees .... National A Ottawa & ae

by these numbers.
UNIT 10 49
2 The comma is used before the co-ordinating conjunction to
separate two principal clauses.
3 Commas are used to set off words or phrases in apposition.
4 The hyphen is used with an adjective composed of two or more
words used before the noun.
5 Commas are used to set off non-restrictive or non-essential
phrases.
6 The comma is used to separate the parts of dates, addresses, and
geographical names.
ART IN CANADA
Sh olae
Pe. Bae)
eee ee 0 se
Pha 3 oe eee Me iN Oe ae
UNIT 10 5]
Vo lo pavernN AS Pr ae oot, fe see c PONE Sines
Me OF aloe
Ze Ze
Commercial Letter, Canadian Imperial Bank of Commerce, Toronto.

Wie ii
Follow the suggested preparation procedure as outlined in the pre-

vious lessons for all similar studies in the lessons which follow.
er THEORY RECALL
The suffix -LOGICAL-LY is expressed by J disjoined.
Pee toldsieally: <1 me geological-ly ei) eh biological-ly 1ieee

<~—|
sociological-ly ...... A hen theological-ly “ ee chronological-ly .00!..
physiological-ly . S io
HO DICTATION AND TRANSCRIPTION TECHNIQUES
Usually as the dictator finishes answering a letter he gives it to the

UNIT 11 53
secretary. ‘he secretary needs to take from this letter only sufficient
information to identify to whom it is to be addressed.
It is also possible, if preferred, to use a numbering system. As you
are handed the letter you place on it in pencil the number you
have used in your notebook for the dictated answer. The correspon-
dence is placed face down so that at the end of the dictation the
letters will be in numerical order when the pile is turned over.
The sources for the addresses are readily available.
Another method is simply to make a note of the initials of the
person or company to whom you are writing.
If complete addresses are to be taken down, it is advisable to
write portions of these in longhand.
HV | BUSINESS CORRESPONDENCE
The correspondence in this Unit is a series of inter-branch memos.

One external letter has been included.
Note carefully the particular style of memo used by this company.
Indicate in your shorthand notebook that this material is to be set
up as an inter-branch memo by placing the abbreviation Jnt.
in one of the blank lines which you are leaving before the beginning
of each piece of dictation.
In this lesson and those which follow, the numbers listed in the
Punctuation and Transcription Preview will refer to those appearing in
the shorthand notes. As you continue to practise your shorthand
notes, continue, also, to study the punctuation and transcription
suggestions indicated by these numbers.
of PITMAN SECRETARIAL SHORTHAND
UNION INSURANCE COMPANY

TO: Policy Owners FROM: Halifax, Nova Scotia
service Department
ATTENTION: Loan and DATE: August 4, 19..
Surrender
Section RE: 1476816-2 Wideman
.x Jane Davis, Cashier
c NZ
attaching ...../........ pace orc Non-Resident Dt cky CarLicd aus

* Figures are used here because the letter is one in which numerous
percentages and amounts of money occur.
UNION INSURANCE COMPANY

LO: Halirax FROM: Policy Owners
service Department
AL GLENIION:-Jane* Davis) DATE Atoustel elo
RE: 1476816-2 Wideman
SUBJECT: TOUr Letter, AUgUS Gea elon.
UNIT 11 55
2a
ee ea 5 ee
SoS SEC CEES ME ea Coed SEES Be SCE EOD ED
OCSRO SAC TG)
CEE SP
I BL eee CoN Nee
zZ Z )
1 The comma is used to separate words used in a series.

2 When etc. (abbreviation of et cetera) closes a series, a comma both
precedes and follows the abbreviation unless, of course, the
abbreviation is at the end of a sentence.
Miss Jane Davis

Policy Owners Service Department
Union Insurance Company
176 Main Street
Halifax, Nova Scotia
See Ee ire AUR eM ee John Wideman

Wrait 12
7 THEORY RECALL
(a) The suffix -MENT is generally expressed by ...........
adjustment A ee
document eee Ne
NS
apartment (eters
disbursement ....]...
(b) ...... is used where ..x... does not join easily.
announcement ..270.............. commencement .+_2.. achievement ....2......

NL, °
: @w
resentment ..... ei aca ores CONSISNMENU 2: advancement Le
alignment ....... CW cette eee enlistment ........&........ postponement ..x.......
HL SPEED BUILDING THROUGH PHRASING
and after that ........ a Be etches and we are glad .......... oe ee

and we shall be pleased ....°X......0.0........ and(if you Canc we

Q
and there will be .2YON...... and I hope you will be able to
Ha DICTATION AND TRANSCRIPTION TECHNIQUES
Mailable business letters are the result of careful planning and

careful workmanship. Attention must be given to care of your type-
writer, letter arrangement, accurate proofreading, careful erasing,
and clean copy.

eeee ey, Droadcastersa.c...

=
we are considering
we would .<.... structure LL, activities ...... a hii
pamphiets....C.. breakdown OS ae handy ....... an REE

2
Radio and television station identification letters are always
typed in capitals with no spaces.
Mr. T. J. Allard
Executive Vice-President
The Canadian Association of Broadcasters
85 Sparks Street
Ottawa 4, Canada
UNIT 12 59
CXXX? LIMITED, Ralph Innis, General Manager

build-ing .....S......
1 The commas are used to set off parenthetical expressions.

2 The comma is used to set off words used in a series.
Mr. Ralph Innis
General Manager
Station CX XX Limited
156 Albert Street
She oo dese) AS nen Lcy tpl ach WS & Laie. PAT i Xx.
on UM Nay NtN Se A
“ aligreat ne A ee Sys oh ae
£ Pee Gl Mei la ScaeeS > Gana
DN ig eis wa tatyne tens bs degecsues Banaue sda ctnenen toss stauakenunse ¥en usa aes sas JsWarsad-sdasneasunmeneeeeres
aS FedeeNee ane OR
Lekes
ee) OS AeeNae
so EE ZO OS iN al atte) SON Jo te ea
ee ye C2 ae
qe
AVE Sears TET Sle ciate wae eae tae tse Seg) so Sess ateaack oes
THE CANADIAN ASSOCIATION OF BROADCASTERS,

T. J. Allard, Executive Vice-President
Encs.
for your letter —_~S-6. formal

Materialicae.
Mr. T. J. Allard
Executive Vice-President
The Canadian Association of Broadcasters
85 Sparks Street
Ottawa 4, Canada
UNIT 12 61
Innis, General Manager
Enc.
Unit 13
es THEORY RECALL
The suffix -MENTAL, -MENTALLY, -MENTALITY is expressed

by a disjoined .....
>

Ci
IMLOLE SANG MOU CR xxi eens .lower and lower
Tesctand less emerse Ce Pe Bt larger and larger ........... f

aie £1
again and again ............0... Dat tat now. and (then. ese
G
The efficient secretary keeps the tools of her trade in good working
order.
Dust your typewriter each day; clean it thoroughly once a week;
and always cover it at the end of each day’s work. Type should be
UNIT 13 63
cleaned with a type cleaner or brush. Before erasing, move the carriage
to the extreme left or right so that all eraser crumbs fall outside the
machine.
If you are using an unfamiliar typewriter always check the size
of the type. Is it elite or pica? Remember: pica has ten spaces to the
inch; elite has twelve. Check: how many vertical lines to the inch does
your machine have?
Architects at we architect-ure-al ..\__......... proposed ee
Bennett Neg fee Collegiate ..<z...... Institute .—f... tentative atBe

Ze sm
approvals ..... Neg project-ed -... Je: ere Committee ....... ioh hee
near future ee
1 Note the position of the attention line. It has one blank line before
it and one after it.
2 Capitalize a common noun when it is used in place of the full
name of the concern.
S. R. Masters Associates
756 Governor Road
Postal Station ‘‘J”’
Victoria, British Columbia
Administrator and Secretary-Treasurer
analysis “6 expensive... ae tederala eee, inchided2. =..s
exempt « ——sxs. built... Nyce build-ing ..S. rather than _.~... ees
allowances ae completely Se court ....c=...... any further ae
hesitate we ae Al Pas Patats rs
1 Note the spelling of this word. Can you distinguish site, cite, and
sight?
* The comma is used to separate two principal clauses.
8 Phrases such as that is, for example, and namely are preceded by a
semicolon and followed by a comma.
The Victoria Board of Education

721 West Street
UNIT 13
S. R. MASTERS ASSOCIATES, C. R. Prince, Project Architect
Encs.
under separate COVEF .»Q.... drawings ie construction ...... alae,“iota

: \ ole
AECLEMraven, particularly ............ Cd responsible-ility ..... OS.
oe
ACEUL ACs nit. Current ee 2a eer mechanical-ly ....<-.—....
electrical .C.......... Supervisor ..d............ aoe

A
1 The colon is used after as follows when this expression introduces

listed items.
2 Enclose in parentheses numbers or letters that accompany
enumerated items appearing within a sentence.
3 Enclose in parentheses explanatory matter or comments that
are independent of the main thought.
4 It is good form to use Sep. Cov. when material referred to in a
letter is being sent to the addressee under separate cover.
Webster Construction Company

395-21st Street
iw Ci AT ME cst inner
ttn ec
LS ee ae Ee MRO Pe
ay tS a
Ee a Yo 29.00 eR ee a
Tan RG Ab po eee
LON care eee IE I,

UNIT 13 67
eee. ST SU Nec
Ae ee enn A ey be rn Bs
Sass S. R. MASTERS ASSOCIATES, C. R. Prince, Project
Supervisor
Sep. Coe
Unit 14
A THEORY RECALL
The suffix -SHIP is expressed by a joined or disjoined SH.
CICIZENSNID ep oa relationship ee fait championship .....!7?.. ues
censorship ...._¢/... ownership ....... eos guardianship ........ y vee
partnership 7 Ae ‘leadership ..... eee . membership ......... ~~ oat
hardships ...... » are scholarship ia.qc...
The suffixes -LESSNESS and -FULNESS are expressed by a
disjoined ...C....... or ...\e.....

carelessness ....c=<.... thoughtlessness Xe <3) helplessness NG
uselessness .....,2/-....... cheerfulness ....... -eRe resourcefulness ean

No
thoughtfulness ..... Cd carefulness ..—-\..,....... faithfulness ...... x Peete
No
g
forgetfuiness 2) =f
An SPEED BUILDING THROUGH PHRASING
greater and greater ....... Behe rules and regulations ......., eae
UNIT 14 69
capital and labour
over and over again
TH DICTATION AND TRANSCRIPTION TECHNIQUES
Do not begin the transcription of your notes until you have checked
to make sure that everything you will need is in plentiful supply
and close at hand. Do you have: letterheads, copy paper, carbon
paper, envelopes, erasers, pencils?
On your reference shelf do you have a dictionary, a secretary’s
handbook, a shorthand dictionary, a city map, an atlas, a hotel
guide, the Canada Year Book, the Canada Official Postal Guide,
and books or journals which deal specifically with your firm and its
clients?
Remember: a good transcriber has her work routine well organized.
Dorion, 2.2! Vestees © Le Claire £22 Pe. possibility ..... YY ate a
conference .\_Z... regarding the requirements \ ae
Al tlie present time Noe available .........
eee outside .....|............. location ...... ©. equipped <x.

television .\>.. unexcelled <0. cuisine .c_o..... superb <A...
restaurants 42.000. as well as....... Clea inspect-ed-ion PEN

accommodation aU sae ap
Paar arrange ofpEre He Poa ANE S
Board of Directors ........ hy ee eae decision ....... iic ES Boatd 238

=

2 A dash is often used to show emphasis—especially in advertising
and sales letters. Remember the dash is made by striking the
hyphen twice with no space before, between, or after the hyphens.
3 When a compound adjective before a noun contains a number,
the expression is hyphenated like any compound modifier.
4 The semicolon is used to separate the independent clauses in a
compound sentence when either of the clauses contain internal
punctuation, such as a comma.
5 The comma is used after a short introductory phrase if it appears
natural to pause.
Mr. Pierre Dorion
General Manager
Association of Artificial Snowmakers
17 High Street
Montreal, Quebec
UNIT 14 7]
PR Bee ROYAL YORK HOTEL,

J. L. MacAndrew, Sales Promotion Manager
Board of Directors Me arriving
with you .......... in the meantime


Mr. J. L. MacAndrew
Sales Promotion Manager
Royal York Hotel
Toronto, Ontario
4bers ae ee Bel is Coe NO ee Bik do Se en See

a2 PITMAN SECRETARIAL SHORTHAND
yey ASSOCIATION OF ARTIFICIAL SNOWMAKERS,
Pierre Dorion, General Manager
requirements
Snowmakers :
rental Zoe reception was. balrocne. aos CONCEHGH arenes
for your convenience ...... Ne eeets at least ...... iepees arrival re oe
1 The colon is used after following when it introduces a list of items.

UNIT 14 73
Mr. Pierre Dorion

General Manager
Association of Artificial Snowmakers
17 High Street
Montreal, Quebec
ee Bnei ern eO ibe Nok et at

Lect Wes tae Ae en | ee
ES POW te ey cin. te he Naa dali el Oh eh Oe
es Nia
es 2 ING Jirilb sae oa mecpeee! arts ean aR eo
Bin Ss, J Oe JTipit kN TAR i SO A aS of.ee

ROYAL YORK HOTEL, G. W. Nelson, Conv

ention Manager
Encs.
Wrntt 15
a THEORY RECALL
The suffixes -WARD and -WART are expressed by a half-length W.
straightforward bes
The suffix -YARD is expressed by a half-length Y.
backyard Ms katett shipyards ake sort. J stockyards ....... mee ee
billtotsale =... VE. Births on the part of bene De Roe.
some of them ...... ar Tee bilPoflading =... Webs eee

Ge
point of view ....... er ieee Asta Matteroltact 0 ves
HHH] DICTATION AND TRANSCRIPTION TECHNIQUES
When transcribing always read at least a phrase or a sentence ahead.

Many secretaries prefer to read through all the material to be
transcribed before beginning to type—editing their notes, checking

spelling, inserting punctuation, and noting any special instructions.
If the letter you are about to transcribe is obviously going to
take more than a page, put a light pencil mark in the right-hand
margin where you should stop typing. (Incidentally, be sure to
remember to erase the pencil mark afterwards!) Some typewriters
now have a special scale which, when set, will indicate how many
lines there are remaining on the page.
1 Note the position of the subject line. It has one blank line before
it and one blank line after it.
The Dominion Assurance Company
292 Dundas Sireet
London, Ontario
UNIT 15 77
x? WS
CORO)
R tate
A LUG a ee ee ,-.. JOHNSON AND WATSON,

ARCHITECTS, J. T. Armstrong
Enc.
c.c. Devitt and Crawford Limited
ae estimate ..),... installation (2.
ey Sein OL er tO amortize ..7..~...°...

2 It is permissible to abbreviate words, such as pounds, gallons,
feet, in letters which contain estimates. The symbol % also follows
this rule.
8 Write the word cents after the figure for amounts under $1.
4 When a compound adjective before a noun contains a number,
the expression is hyphenated like any compound modifier.
The Dominion Assurance Company

292 Dundas Street
London, Ontario
2 palSAN OU
Se cuwases@asereitVER
No Nilo ae), wal cues eae
@
29392 Nes
WATSON, ARCHITECTS, J. T. Armstrong

.. quotation tat ena ht (eum. Gergen steel Ye Re
ohh eas mechanical-ly .—>—..... exhaust Se ee
system I-n..2.. examined —63.—5-3. subcontractor ~

—
Tealisticp es aaece eae adequate ...... JPree breakdown oe Lik
proceeding EA encountered .....—.2.......

UNIT 15 79
Devitt and Crawford Limited

Toronto, Ontario
JOHNSON AND WATSON, ARCHITECTS, J. T. Armstrong
Enc.
Unit 16
Ad THEORY RECALL
The doubling principle is one of the most useful principles in Pitman

shorthand. It provides rapidly written and easily read signs for a
very large number of frequently used words.
Curves are doubled in length to add the sounds of -TR, -DR,
-THR (heavy), and, in common words, -TURE.
further ...\...ies future Sees orders ...>)Ce: = act charter ..... >\a
ee
householder oe central eet nt alterauno ee
importer’..<1,.. exporter: - ae ters bee Ue borders ae

calendar
Stroke L when standing alone, or with only an S-circle added, is

doubled only for the sound of -TR.
UNIT 16 81
When you are transcribing technical terms or any words that are
unfamiliar to you either in spelling or meaning, consult your
dictionary. Be sure to learn the shorthand outlines for such words.
When transcribing your notes be especially careful with simple
words. Reading a short word incorrectly may throw your reading off
completely. If you cannot read an outline in your notes, read beyond
this word to pick up the meaning of the sentence and then go back
to the troublesome outline. Usually the troublesome outline can
then be read without difficulty.
Remember that everything you transcribe must make sense.
A letter that has no meaning for the person who is receiving it
has no function whatsoever. A good secretary does not transcribe
her notes blindly. She thinks carefully about what she is doing,
making sure that what she transcribes makes sense regardless of
the obvious errors that the executive sometimes makes. Occasionally,
for instance, a dictator uses the wrong form of a verb, or fails to
complete a sentence. Never, never try to justify an error in your
work by telling the dictator, “But that’s what you said!’ He pays
you to think—not just to type!

1 In the body of a letter the abbreviation No. is used when followed

by a figure.
Executive Furniture Designers

Galt
Ontario
Py ONG Ni Sia eae ee

{SA Gee cas Bi, |tam ae op aietae ae a
Ace sewectesstees Eve mle BOC eet ct Mi eek ve
Ou ee Tce a = alae
ane GY ee 1 <<... ACME INSURANCE

COMPANY, W.N. Purvis
yesterday AA... Hamilton ee inspect-ed —\. credenzas J...
referred DEE Pee stainless hee ae dented ee east appears We oe

UNIT 16
standpoint is at your earliest convenience Le authorization oo

1 The comma is used after an introductory clause or phrase.

2 The comma is used to set off words, phrases, and clauses that
identify or explain other terms.
3 The comma is used after a parenthetical word (non-essential)
at the beginning of a sentence.
4 The commas are used to set off parenthetical words, phrases, and
clauses occurring within the sentence.
Mr. W. N. Purvis
Acme Insurance Company
Toronto 2, Ontario
ae mee ees gist, ea ea ce COUN eae BES idsha:
Bo ay a.| ee ee!
Oe Ns Ber Wa eS Retin acre OES AO
“A7 si raha BENS YN EXECUTIVE

FURNITURE DESIGNERS, R. L. Thompson
init 17
He THEORY RECALL
The sounds MP and MB are expressed by the stroke ...—..... This

sign is doubled to add R.
temperature |_—~ December d—~.. sombre 7... bumper \——.
tamper .... coe AIDED. Asan,
The stroke NG is doubled to add KR and GR.
Ar SPEED BUILDING THROUGH PHRASING
cost of production ................ )

aR ve nes one of the most important
GU COR tHE MuEstiON i stot come to the conclusion ...resus...
in the majority of cases ............ ie ae over and above ............. a eee

Rev. Samuel Wesley said, “Style is the dress of thought.” Your

letters, properly and attractively set up, are the dress of the secre-
tary’s thought. Remember: your letters are often the only contact
between your company and its correspondents—make it a good and
lasting contact!
When you first begin transcribing letters you may need some help
in arranging the typed material on the page. A placement table can
guide you in this, but it should be used only as a guide and not as an
exact placement formula. It is not to be memorized. Learn to estimate
how many words you can write in a line of shorthand. Count
the number of standard five-letter words in a few lines; take an
average and multiply this by the number of lines of shorthand in the
letter. This will help you in using a placement table. All letters can
be divided into short—0-100, medium—100—200, or long —200-300
words, and a simple placement table set up for this.
AV| BUSINESS CORRESPONDENCE

booklet .\............ convenient ae described debe be ©


Mr. R. F. Balcer
P.O. Box 71
Lachine, Quebec
cs Zs
[Gs xd Perpeeeadtis aC.

UNIT 17 87
gen i GN |
i Psa ie eae a geen QUEBEG
LOAN COMPANY, R. M. Dupuis, Credit Supervisor
conditional |.......... limited wd fi fi PECOUrse 72 ee
1 Technical or trade terms, when used in non-technical material,

should be enclosed in quotation marks.
2 The commas are used to set off non-restrictive or non-essential
phrases or clauses.
Frank Wilson Limited

Lachine
Quebec
(Cl AONE Og eg ee eres Ee <
sees Lyd 8. Ex... Yn-y QUEBEC LOAN COMPANY,

R. M. Dupuis, Credit Supervisor
Enc. Cheque: $13,520.94
Richards ..... A bees we would be .....2........ expensive ou... Se,
in order ..... <....... settlement ........... eee ae some time .......<>>......

under this arrangement ..... % Ra) on ties if you are able to WA
1 The comma is used to set off words in apposition.

Mr. R. F. Balcer
PiOr Box 7]
Lachine, Quebec
AES
Z Z
Ree PT2NO ee eee a ioptepa ae meneetiee8
Piece, TG all HEU vals Leet nh egy Eien a
Maderesaics Eee ioe lars Al ik CNoe sere avomaeny

testfe ee
2 OS at:Sg das Ae ha ae ifee Gpete
APRA DS iS wk hi A QUEBEC
LOAN COMPANY, R. M. Dupuis, Credit Supervisor
Unit 18
ae THEORY RECALL
A straight stroke is doubled to add -TR, -DR, -THR, or -TURE:

(a) When it follows another stroke:
educator ob cence picture
structure NER ooh ee inspectors dictator on elie

(
speculator refrigerator ......\y..... indicator .....|—= ome
.
encounter ...
contractor .....0- ee ee
(b) When it follows an initial circle:
sector aoe. scatter separator oe skater o_-_.
(c) When it has a final hook or a finally joined diphthong:
painter ee fender. = squander rr blunder ...... \ pee
tender vonsae rafters ve tutorees<. i

eer: powder ..... ie ke.
6 ap
counters.
- -skincdere peewee
UNIT 18 91
Hi SPEED BUILDING THROUGH PHRASING
Omission of a in phrasing:
asarule ......°7 just a few ....... ee ae for a few days ey

in a few days oar ee as a result ....! 8 ae, ina Position...) wees
10 DICTATION AND TRANSCRIPTION TECHNIQUES
Many factors affect the placement of letters on the page and you
should learn to adjust your placement guide.
The use of many paragraphs or the inclusion of tabulated material
will lengthen the letter. Adjust this by raising the date line.
The use of elite type will shorten the letter. Adjust this by lowering
the date line.
Do you know that 84” x 11” paper has 85 pica spaces and 102
elite spaces across the page?
Remember-to leave 15 blank lines, space down 16 lines.
If you have typed a letter and find it is placed too high on the
page, leave extra space between the firm name and the typewritten
signature.
If you find that you have under-estimated the length of a letter
and that you will require a second page to complete it, end the
first page a little higher than you would ordinarily. Try to carry
over at least three lines of a paragraph to the second page. Avoid
typing the first line of a paragraph at the bottom of a page.
Experience will enable you to set up your letters correctly; the
space taken by the notes in your shorthand notebook will be a good
guide. Eventually, you will place a letter correctly intuitively.

Electronics one of your oe

incorporated
let us know....£.02........
Fraser Electronics Industries Limited

116 Hanover Avenue
Bridgeport, Nova Scotia
WILSON CORPORATION OF CANADA, LIMITED, W. M.

Linder, Supervisor, Parts & Accessories Purchasing Department
Enclosures 3
colours —(...9.. comments .....’v¢....... a8 quickly as possible

1 Technical or trade terms, when used in non-technical material 2
should be enclosed in quotation marks.

Wilson Corporation of Canada, Limited
Parts & Accessories Purchasing Department
Administration Building
UNIT 18 93
ELECTRONICS INDUSTRIES LIMITED, W. O. Kirkpatrick,

Buyer
Encs.
in reply to your letter
In-other: words vino ex
button ..... ‘hero funedst es)... powered ...... Ne ate manual |...
application .—... must be cee comparable oN

...~....~. as soon as ............
1 The comma is used after an introductory phrase or clause.

2 The colon is used after the following when this expression introduces
listed items.
4 The comma is used before Limited in company names unless
the official name of the company is written without a comma.
Fraser Electronics Industries Limited

116 Hanover Avenue
Se Veber See ee pstione oe me WILSON

CORPORATION OF CANADA, LIMITED, W. M. Linder,
Supervisor, Parts & Accessories Purchasing Department
Encs.
Unit 19
ae THEORY RECALL
Strokes may be halved to show the addition of T or D as follows:

(a) In words of more than one syllable:
Cremitten. fla. 6 automatic i debitvgs. l.

roe: indeed areata
Practical x67, protection certain ....o—<..... perfect ...\s=......
refute ..Z.~........ absolutelly....©......... TelenVecine arros reserved e2405
prevents “\xe.... decidedly ..b...... exact Lee currently ae
apparently LATA pee oe secretary a... democrat Lac.
delicates.. ["cae ee endowed ....=<4h...... memorandum .
Me ecniici 22 eenerate as ie
(6) When the stroke has a final hook or a joined diphthong:

Omission of a in phrasing (cont’d.):
HOPAISLEACCRTENE 2S Petcc we are not in a position .
to a certain extent ..»o....... it is a well-known fact ...... |

ee
POEs A OME HUI 1) ee enere at @ OSS, |S eee e e ae e
i] DICTATION AND TRANSCRIPTION TECHNIQUES
Are your erasers clean? They can be kept clean by rubbing them ona
piece of white paper. Plastic type cleaners used on the error before
using an eraser eliminates the need to remove ink from the eraser.
This practice results in a more acceptable erasure.
Move the machine to the extreme right or left before starting
to erase. A good hard eraser should be used on originals of your
transcript; a soft, colourless eraser on the carbon copies. Correct
your mistake as soon as you realize you have made it.
Experiment with the various types of correcting fluid and paper
which are now on the market. Many are very satisfactory. They are
easy to handle and eliminate the danger of dirty machines caused by
faulty erasing.
If your error consists of your having typed a word with one
letter too many, or one letter too few, this can be corrected neatly
and easily by using the space-bar on some machines, or on others by
using the backspacer key.
The following illustration will show you how this can be done on
a manual machine:
You have just typed the word you for your. A letter must be added.
Erase the whole word you. To use the space-bar method, set your
carriage so that the last letter of the preceding word is at the exact
printing point. Depress the space-bar slightly and hold it each time
as you strike the letters y o u r.
To use the backspacer method, set your carriage so that the first
letter of the succeeding word is at the exact printing point. Press
UNIT 19 97
down and hold the backspacer slightly depressed each time as you
type the letters r u o y (which will, of course, be y 0 u r!).
If you have typed your instead of you, the procedure will be the
same except that your starting point will be different by one full
space.
On most electric typewriters this type of correction may be done
by using the half-spacing key.
An alternative method, and one to be used with electric type-
writers that do not have the half-spacing key, is to erase the entire
word and put the paper into position so that the first letter of the
word may be typed. Then slide the paper a half-space to the right
by using the paper release, and then type the word to be inserted.
HV: BUSINESS CORRESPONDENCE

confirm Sag Sage conversation ... Ne....... advertise-d-ment ee
interview applicants ~~ ee Edward) |i eee
Sheraton ..... 4A Siete procedure py 0 =pae Spey ieee

MAGLI Sars Relay lof assisted 4 Rae qualifications fy ae
requirements .A.>\5.-0)... Lo) e/g COMPUCC Here > ere


2 The colon is used after the following or as follows when such
expressions introduce listed items.
Mrs. Elizabeth J. Quinn
Personnelle Placement Service
1168 Bay Street
Toronto 5, Ontario
COMPANY LIMITED, Mrs. Eleanor Martin, Secretary to Mr.

Ralph B. James
Enc.
VOCABULARY-BUILDING PREVIEW INFORMATION SHEET
accurate foto... Aachen Re ee familiar-ity\

in order tO 2.0. supervise Ne oe ee Sees Siren:
bookkeeping ° ee procedure pep representatives s......

; a &
EXCCULVGl ee Ue are EXDCriene ie ae stenographic |<
high-pressure JAEE undertake ...... oe responsible-ility wae

UNIT 19
o9
aa apo! Clea tne: a ah mates x ens, eels Se Ne Bae RL
eee Gee Se nae ae

conversation ghee aa Oo Cae gee ae written”. A ae) ia.
SOOTLED oe sso circumstances ..d...... prevented \n4q.

oe. 2.
applicants SS ave YOU WETE Orne capablee aati ae

mentioned .—>— 2... >_2... SEC oN, Ne aa Ye sad od wiih
reassurance ..,4.2.... decisions ....... afae eter her-own x: eS i a lees
undoubtedly
“WW... initiative ..... a eae hesitancy ........ ZIWet Ee
detected«.., Desens daughter ced Seale:

8 Commas are used to set off parenthetical words or phrases.
Mr. Ralph B. James

James & Scott Company Limited
P.O. Box 588
Nassau, Bahamas
UNIT 19 101
ee wonga BE eg eae WLug.... PERSONNELLE

PLACEMENT SERVICE, Mrs. Elizabeth J. Quinn, Vice-President
winit 20
ae THEORY RECALL
In words of one syllable a light straight stroke without a final

hook or joined diphthong is halved for T only; a heavy stroke without
a final hook or joined diphthong is halved for D only.
Chater oa. erate, c=... Srade --- deed aieb. goutsan ce
straight 1... light

COMPARE
played aes. plateyeS
decd nee Ee acne caterers |eee
(0) om ew vote ....... a eee

Half-length HAY standing alone is always written upwards.
height Soe eat
Half-length RAY standing alone is not used unless it has a final

hook.
COMPARE
but
UNIT 20 103
Omission of or in phrasing:
contemporary . ene original ahi nial favourite aca tea einen ce

Ontario peel bent Brea landscaperet:iaeize hls) Indianit ceo feaee
painted ..... Xxae wes totem. 2 2" | se eee HDT eye eee eee
disbanding ......... tos ania te tek intervening
cosmopolitan oy mincdiul ee. Meee Practical waa vee Bee th
creative aan eee =—..... comparable NAS contribution ee
process ......... 2 neue Sciences te peel Humanities “4...

Soca a. oh pee scholarship aula fellowship ....: Ne Pa oat
nevertheless .....-\....... inception ..... Tee bre assistance ........ |

Pees a0
ob palleriese ace
exhibition _..S..—-X... benefit tae publicity pp

arouse es eset periodicals 4)... visual Ss pie
Centennial __(.... Confederation Sao ect ie Nee AY

S
corporations 0.0.2...
smpport: xs
1 Commas are used to set off words, phrases, or clauses that are
parenthetic or give additional information.
3 The comma is used after an introductory clause, phrase, or words.
4 The semicolon is used in a balanced sentence incorporating
parallel principal clauses to separate the principal clauses.
5 Brackets are used to indicate an insertion in a quoted extract.
7 The comma is sometimes used in long involved sentences for
clarity’s sake to separate subject and predicate.
ART IN CANADA
Oo Olt Ser ens Sneha, ne
ca a as
UNIT 20
UNIT 20 107
Reproduced by permission from the “Commercial Letter,’ Canadian Imperial

Bank of Commerce, Toronto.
Unit 21
THEORY RECALL
RT is generally represented by half-length RAY.
part We Oe Starti.. LCathe support erie SOLE, canoes export Mae
aeert ES alert ites smart ..7.......... chart :za report 4...
import —~< transport ..c\.¥.....

Note: desert ede. assortment as ae
In past tenses the syllable TED or DED is represented by half-

length T or D respectively.
COMPARE
paint Ses painted ..... »ae

COUNT eu. Countédies.
The syllable TED or DED following T or D at the end of a word

is represented by disjoined half-length T or D respectively.
treated... dated .... lemeadictated’ | 5 mam credited "1...

expedited ence NA SUDStMCLC peteee liquidated an ia}et
consolidated fl!
ps het illustrated ........ A Pee: dreaded an. iee ere
fluctuated ....\ :
UNIT 21 109
at SPEED BUILDING THROUGH PHRASING
Or may be doubled to add other, their, there.
one-or. other 43.s. how ae SI or their/there aN ot Lee ey
somehow or other
1D DICTATION AND TRANSCRIPTION TECHNIQUES
Always proofread your work very carefully before removing it

from your typewriter. In this way you will be able to correct your
errors much more easily.
If you are erasing on carbon copies, use an aluminum or plastic
guard or celluloid eraser shield rather than a card or scrap of paper.
The guard cannot be left in the page by mistake. Place the guard or
shield between the original and the first sheet of carbon; erase on
the original. Then move the shield to the next carbon sheet; erase
on the first carbon copy, and so on.
If you find an error after you have removed the letter from the
typewriter, make the erasure before re-inserting the page. To test
the correct vertical and horizontal placement on the original copy
before striking the key, switch the ribbon lever to stencil and tap
the key lightly; then switch to ribbon impression. If you are using a
manual machine, strike the correct letter lightly so that the corrected
letter will not be darker than the surrounding copy. If you are
using an electric machine, adjust the touch control for a lighter
impression.
i BUSINESS CORRESPONDENCE
attaching ..../.... )ae: Onicia less Se Pate Fundedites.,.caep acces
addenda ae Peet as we have........... Ov eeae
absolutely RS Vital Sec eee oTapsth as.

1 A semicolon is used before such expressions as namely, for example,

and that is to say, and a comma after them.
The comma is used after an introductory phrase or clause.
Commas are used to set off non-restrictive (non-essential)
phrases.
Mr. J. A. H. MacFadzean, Secretary
The Investment Dealers’ Association of Canada
55 Yonge Street
Toronto 1, Ontario
Be Pea ai ta er ae tee ROYAL 5
BANK OF CANADA, John Gibbon, Manager, Advertising Depart-

ment
Enc.
cc: Mr. T. H. Cummings

UNIT 21 111
with reference to the ae yar discussion fs oe to let us know Dew ith

55 Yonge Street
Toronto 1, Ontario
D2aye tne ¥yeaigen ROYAL BANK OF CANADA,

John Gibbon, Manager, Advertising Department
rene:
cc: Mr. T. H. Cummings
forsyour-letter. as 45s: atbaAched ssi. 7... Funded ....\ e ae
wording .......... Nima eee) addenda — oo separate =)WA Oe Ao
1 The commas are used to set off parenthetical words.

Mr. John Gibbon, Manager

Advertising Department
Head Office
The Royal Bank of Canada
Box 6001
Montreal, P. Q.
INVESTMENT DEALERS’ ASSOCIATION OF CANADA,

J. A. H. MacFadzean, Secretary
init 22
a THEORY RECALL
The strokes M and N are halved and thickened to add D.
Bienen st. nde et ee modern ...... <i =e muddicne sae
board ae iene SSSULCCine Beat secured ........7... impaired) aa
Card eon firedses = eh insured yor a. Tequired 4...
standard 2 ieee ordinary & ae aie conferred ets declared ee
SHAT OU is der.aA afford ..... SS pire
Note: (a) The sign ........... may be used for RD to obtain a better
outline.
peared. .A coloured i 2. lowered 74...
(b) If a vowel is sounded between R-D or L-D the full strokes

are written.
COMPARE
foldii.. y rep ar oloweaws es

boredt ee. Mec, A

borrowed ....™.."...
TIALCC eee eee Miathied.
co SPEED BUILDING THROUGH PHRASING
Omission of fo in phrasing:
up to date a nae ought to have been wlNSat seems tomes et

needless to say!) having regard to \.s-. that is to say = om
To make a correction on a carbon copy that has been removed from

the machine, line up the copy in the machine so that you are ready
to strike the correct letter. Staple together a small square of bond
paper and one of carbon paper. Insert the square in front of the
space where you are going to type the correct letter and hold it
there while you type the correct letter. For multiple carbons add
more pieces of bond paper in front of the square of carbon paper so
that the print will correspond to the surrounding copy as you work
toward the copies that are less distinct.
a
UNIT 22 115

55 Yonge Street
Toronto 1, Ontario
John Gibbon, Manager, Advertising Department
cc: Mr. Cummings



55 Yonge Street
Toronto 1, Ontario
BO ee ee “ROYAL BANK
OF CANADA, John Gibbon, Manager, Advertising Department
for your letter oaeAire tel preparation ..... Ney ake
indication ......—...... separate =e flees neatly ......... : er

inserted .....A.....9/2.. pocket ....... ee AEX CLE = re |
therein Queene overlookedlo7.45" procedure ....... py ee
Garden ...... ae ere Co-operative nwt independent-ly-ce ~%...

2
The semicolon is used to separate the independent clauses in a
compound sentence when either or both of the clauses contain
internal punctuation, such as a comma.
The Royal Bank of Canada
Head Office
The Royal Bank of Canada Building
Box 6001
Montreal, P.Q.
UNIT 22 117
Age ole x oh (oe bdbesa a Lxph A tne Pave Wala S es be
ee Bee eee ee
oes ea Sige Ney sco! |.FeSe NOR et yen ATTe Pte Rr ty ee PEN tics
foe aa 2 ie tne). er
py, ie i) 2S, Nae a ee
esti A ali) a Ye es Se ee Ny! Corks 2ae
soe 2 AGAR SI OSGeo eat:
DEALERS’ ASSOCIATION OF CANADA,J. A. H. MacFadzean,

Secretary
Unit 23
Fa THEORY RECALL
A stroke is not halved at the end of an outline if a vowel follows T

or D.
COMPARE
HCC ee needy. 13. [as
Ditto pity? see
pacer body ae
Vite eoecen a witty ..... ftom
A stroke is not halved if the halving would not show clearly.
COMPARE
effect \—_...
a minute <=
<a} Mfactrnccets| moppeds....
Ppp locate (Ie
but
leaped Naw allived oa ne. Mamed eas
Han SPEED BUILDING THROUGH PHRASING
Omission of ¢o in phrasing (cont’d.):

7 ;
according, tothe? 220.3 ee ere it appears to me ........ ee aes
UNIT 23 119
there seems to have been ...... doo.Dae intreplyitos owea Soe
in reference to the ............ Rect sn ee with reference’to 327 Sande
Remember: all material should be proofread before you remove it

from the machine. Proofreading is part of transcribing. Proofreading
does not mean merely glancing over your work. It means reading the
material carefully word by word for accuracy and thought content.
If you are checking reports or tabulated material always proof-
read with another person. It is faster and safer than doing it alone.
The transcriber should read the original and her partner the retyped
copy.
Always read from the original copy. Read everything; take nothing
for granted.
prevented \x4.. earlier _X....).. mentions

—.2 contributions she
Za
Provincial ‘\y_</ graduate hie Paar deg) education .....>........
crientation .....)..... for your attention bok ee
1 The comma is used before the co-ordinating conjunction to

separate two principal clauses.
Titles of magazines, newspapers, or annuals are simply capitalized

in letters.
Words, phrases, and clauses that identify or explain other terms
are set off by commas.
Titles of articles are enclosed in quotation marks.
The comma is used after an introductory clause.
A dash is often used to show a break in thought or an after-
thought.
Dr. J. S. Franks, Editor
The Church Guardian
55 Portage Avenue
Winnipeg, Manitoba
ae: Re ieHN | ea ee ee
ey el i O10), ee ee
Sones See mT OP nL OED YAY ye Ce
UNIT 23 121
submitted ae Report .“\~.. that they are ) ee suitable ce

overstocked ....~f...... it seems to me .d-an. layoelyon essays ae:
1 The commas are used to set off non-restrictive (non-essential)

clauses or phrases.
2 The semicolon is used to separate the independent clauses in a
Mrs. M. R. Hudson
Box 72
Swift Current, Saskatchewan
ote tx...
0, THE CHURCH GUARDIAN, Helen Swartz,
Mrs. R. J. Swartz, Women’s Editor
Unit 24
CE: THEORY RECALL
The consonant W is generally expressed by the upstroke ...........
waiver ....c/........ withdrawn “Gyee witness ...2-2.... western .... AZ...
withhold ot wondered .......
When W begins a word and is followed by K, G, M, RAY, or R,

it is expressed by a small semicircle.
warranted che worker |... ==... WOMEN ...2=>... weekly .......... ie
worldly ...... oh,oe warehouse ..2%........ Wate Po WAR oe ee
Omission of to and fo the in phrasing:
[LOI Veal tO Veal...

woo euee
ip tothe present 2.5 ie nee
in reply to your letter

Ask yourself these questions before you hand a letter to your em-
ployer for his signature:
1. Is it an exact record of the dictation? Are all figures, addresses,
and names accurate?
2. Does the transcription make sense? Have I proofread it for
thought?
3. Is the spelling correct ?Have I checked the spelling of technical
terms and proper names? Are the words correctly divided at the
ends of lines? Are my uses of punctuation and capitalization
correct ?
4, Have I followed all instructions? Have I made the correct num-
ber of carbon copies? Included enclosures? Made special nota-
tions, such as personal, special delivery?
5. Am I pleased with its appearance? Is it properly placed on the
page? Is the copy clean? Are erasures impossible to detect?
If you can answer yes to these questions, put a diagonal line through
your shorthand notes to indicate the letter is completed. Congratula-
tions! Your letter is now ready for your employer’s signature.
enlist .....0....... co-operation .....\Z. in connection with the Buy <<

ot
Symposium > Kinetics —»-~ePyrolytic NOMEN S Reactions p>
financial-ly me, particularly "C situation aSane eased .......: Ded
universities 4, industrial ~1..... research 7c laboratories (Ne
Ottawa ue participants “4. lectures...b...honorarium miss
ASpatetenk ee Shortly: eee owas: wondered ...<~..... excellent ._¢2....

indicate ....—....... necessary arrangements ...s O79.
UNIT 24 125
1 Technical titles and words are often enclosed in quotation marks

when used in letters.
2 The comma is used after short introductory phrases or words
when it appears natural to pause.
3 The commas are used to set off parenthetical words, phrases, or
clauses.
Dr. R. L. Hamilton
Canadian Research Industries
Sarnia, Ontario
Gas ies \ccgaeee Deere teem seemsRee Dice Destiscennneeeneenstemmee
Ae ee OF alt 2... C.1.C. SYMPOSIUM

COMMITTEE, W. M. Barber, Chairman
normally ..... Se. Ganiioedl | SS petroleum
petrochemical \y_ actual arrangements K. calendar =e
complications pee Symposium. ..2esse a literature a aay
any other en

2 The comma is used to set off a non-restrictive clause (non-
essential) when it follows the main clause. Note that all clauses
introduced by although are non-restrictive.
Dr. W. M. Barber
92 Island Park Drive
Ottawa 3, Ontario
UNIT 24
CANADIAN RESEARCH INDUSTRIES; R. 1. Hamilton,

Director, Chemical Research Division
Wait 25
he THEORY RECALL
A small detached semicircle is used to represent W in the middle

of an outline to provide short and easily written forms. (In actual
practice it is seldom necessary to insert the semicircle. Most outlines
are easily readable without it—but you should know about its use.)
The medial W semicircle is written as follows:
(a) A left semicitcle represents W followed by a dot vowel.
frequently ....... Dey frequency subsequent ........ oe tees
hardware .20...3\.0.- © ZOOM WAIL one neve

(b) A nght semicircle represents W followed by a dash vowel.
GUE teee somewhat ...cn....... disqualify |... misquote ..ces-....
WHAY is expressed by the stroke ..c%......
anywhere Sic renee we, elsewhere ae wheat 2.73

whim sg foe rerrne
SH SPEED BUILDING THROUGH PHRASING

Omission of to and to the in phrasing (cont’d.):
came to the conclusion mone, VOUT attention to the matter ive

UNIT 25 129
referring to your letter a I have come to the conclusion es
we shall be glad to know .wW....... call attention to this matter J_..........
The envelope is usually typed as soon as the letter is removed from

the machine. The address on the envelope should be identical
in style and contain the same information as the inside address in
the letter. Three-line addresses on envelopes are double-spaced.
No fewer than three lines should be used in addressing the envelope.
Addresses of more than three lines should be single-spaced.
Place the first line of the address one-half inch to the left of the
horizontal centre of the envelope and one line below the vertical
centre. Envelopes, when addressed, should present a well-balanced
appearance. If the address has an unusually long line in it, the
starting line, of course, should be far enough to the left of centre to
produce this desired balance. If the company name is very long,
it may be necessary to carry it over to the second line, in which case
indent this line two spaces. Use capital letters for a special delivery
notation, and type it just below where the stamp will be placed.
Attention lines and personal notations are placed in the lower left-
hand corner. When presenting letters for signature, slip the envelope
over the upper left corner of the letter.
HV| BUSINESS CORRESPONDENCE
laboratory ..... Ae a, HECUULG wee

ce cae Ota at cee
presentation ...... New4....... Symposium ........ amucy..... University a ras

A
Ottawa ........ L Oe ae ee ordinarily ......... ie peated axe Chemistry a. ie

a
Reseavcit,..7. ee eee hydrocarbon okey oe involved s=4uy3

petroleum
discussions .... Jo a oe

natural to pause.
Professor W. Hunt, Department of Chemistry
University of London
Senate House
London W.C.1, England
CANADIAN RESEARCH INDUSTRIES, R. L. Hamilton,

Director, Chemical Research Division
Director
i
affording ....... = ae proposing ee See frequency. c..st eee

UNIT 25 131
unimolecular .
acetaldehyde ....(4........
significance .....°.......... variations .....\_Z......... some of these ... re ne
gratetuly 0... d
sees Ae assistance reer ee travel arrangements oeon
Montreal ..... els overnight Ss oe available .......... =<a
Note: In the letters written by Professor Hunt, of London, England,

the English form for expressing dates has been used. Notice also the
use of the comma after the salutation.
1 Titles of speeches, lectures, etc., are placed in quotation marks

when they appear in a letter.
3 When etc. (the abbreviation for et cetera) closes a series, the comma
precedes and follows the abbreviation unless, of course, it is at
the end of a sentence.
Dr. R. L. Hamilton, Director

Chemical Research Division
Canadian Research Industries
Sarnia, Ontario
Canada
be PITMAN SECRETARIAL SHORTHAND
SN arene Se ee
So
Unit 26
aL THEORY RECALL
WL is expressed by ../........ (a small hook).
wealth ..0.\..+... well known 4... welfare ca welded"...
wealthiest 6%... willingly ..~7Z......

WH is expressed by....C......... (a large hook).
KWAY and GWAY are expressed by .c_... and..c_.. respectively.
quotation ....... bie MNOUIVE sesaai requisitions., =...
Omission of to and to the in phrasing (coni’d.):
in regard to ‘this .:........ ae He aa (racartion tomher.....00s ete

with regard to this ........ One ee in relation to, these... alata es
call attention to the matter up to the present moment
When you type the information on an envelope, it is important

not only that it is correct in every detail but that it is set up so that
it is easily read and understood by the postal authorities. It is most
important that the name of the person or firm to whom the letter is
addressed be spelled correctly. Check the spelling of every name you
write. In the case of companies this is most easily done by referring
to the letterhead of incoming correspondence. Sometimes there is
doubt whether abbreviations should be used in firm names. If this
information cannot be ascertained from an official source, you
may, in general, use the ampersand (the & sign) in company names;
Inc. for Incorporated; Ltd. for Limited. Precede the latter two abbrevia-
tions with a comma. The words Company and Corporation should be
spelled out unless the firm name is unusually long; they may be
abbreviated to Co. and Corp., respectively.

extremely ..... |W... ee ae bee husband ....6<....... deepest aes
sympathy ....... at hen ae one. meanwhile to let us know deo

2
The comma is used after introductory words when it seems
natural to pause.
The plural possessive is expressed by adding “‘s’”’ and an apostrophe.
UNIT 26 135
Mrs. Brian Franklin

5 Centre Avenue
Arnprior, Ontario
pet oe Ne es, eed Ae Saas ee
James Marks, Manager, Policyowners’ Service Department
Enc.
estates. )
pee anxious ie
insured. ...... eembes,
insurance .....a........ as quickly as possible ............... °. Claimant’s .c_...
physician’s eae attended ..... Jbaa :Done hee - oon

2 The colon is used after introductory expressions which are implied,
not stated, when these implied expressions introduce listed items.
3 The comma is used after introductory phrases or clauses.
Mr. John Norris

17 Oakwood Avenue
Arnprior, Ontario
‘|Lae eae OE ee A eee en STE A TALE APO ON Ce Ye ages Og at
Be sx aah Moyo) ea ee ee edith Boe UE et
a oa Ke Sptor James Marks, Manager, Policyowners’
Service Department
Encs,
Unit 27
cL THEORY RECALL
SW at the beginning of a word is expressed by a large initial circle

(called SWAY).
BW ineier tecs ee SWECtCT 120) 08 Be, sworn .....2)........ swayed ....... (eae
swiftly a Ls switchboard ...../...... sweaters ....b....
When occurring medially SW is expressed by the S circle and

W stroke.
persuade “Ngz.... persuaded SN... persuasive A...

Nv
Their is written ....)...... in such phrases as:
by their ..... » ens fotthere is... oe)Mae? for there is not eae endl
if there are oF on their part... Heae because oftheir ..ce: et
Always use figures in house, building, apartment, room, or rural

route numbers. For clarity the word one rather than the figure | is
used as in One Yonge Boulevard.
Spell out numbered street names from one to ten; e.g., 129 Third
Avenue. Use figures for names over ten; e.g., 930 East 57th Street.
There is an increasing tendency to omit the th and nd after the street
number as their omission adds to the readability of the address on
the envelope. Never abbreviate the words street, avenue, road, or
boulevard unless lack of space on the envelope makes this necessary.

Saver Mant oe blanket \_- License . fs

F a
Tax Department ..=7°.... EXxCise 2 eile ras ruling anes eee

a
containers dic. Provincial S\—</... contacted ies oe

Comptroller AC... District aes ee: ASCertall 2. aW— REAR
One Or two 2.8. Supervisor

2 The commas are used to set off words, phrases, ur clauses that
3 The comma is used to separate parts of addresses, dates, and
geographical names.
4
The comma is used after an introductory phrase.
Collins Stationers Limited
1081 Don Mills Road
Don Mills, Ontario
UNIT 27
139
\\
Jade laie gente ee a ©) A

ee ne aaa As aes eee ESA beer ies ee
G. E. Pearson, Purchasing Supervisor
Attachments
auditor ....... ;erie Department Me stresses ......b....

6 Pas) . . ‘s
OCCASIONS. <..8 Christmas —a-e.. worded ....271.... similar EN
Stationers ee.
s
1 The commas are used to set off words, phrases, or clauses that
2 The commas are used to set off non-restrictive clauses.
3’ The commas are‘used to set off parenthetical words, phrases, or
clauses.
Mr. G. E. Pearson
Purchasing Supervisor
Canadian Oil Limited
56 Church Street
Toronto 1, Ontario
UNIF- 27. 141
ee Oe ey at ya |< Qi) eae
Sei ed ye ale Cee ne eho ae

ENE a ReI6alsin:
STATIONERS LIMITED, Mary Austin, Secretary to the President
Enc.

° ° ° —— ° .
in connection with poe: rehund sa Provincial ......\\v.c /.......
ee
attaching ........... !BEE Ata outlined ........ aoe
Collins Stationers Limited

1081 Don Mills Road
Don Mills, Ontario
he Be Ak G.E.
Pearson, Purchasing Supervisor
Attachments
Unit 28
a THEORY RECALL
Stroke L is usually written upward.
eolleagues: 4c... locale ten cee absolute... ¥..... detail of,Cee

Vig t
ALLOWCC anaes
When L comes before or follows a circle attached to a curve it is

written in the same direction as the circle.
vessel eS ete yee cancellation... ean stencil. Si ies
continuously ....... lypoets previously ..... S oleae LICENSES i.e er
adversely .......: ook Rae, generously... L ca refusal _... “ye Wee er
intensely .......... 3 eae obviously ...... Me ree council ...: Eero
simultaneously «~~~... muscle mien. eee
there must be en: Gi ON there is no objection og eels
there must have been ..... ES one there may not be... = ene
UNIT 28 t43
nt DICTATION AND TRANSCRIPTION TECHNIQUES
The attention line, which consists of the word Attention followed by

the name of the person or department, is considered part of the
inside address and is used when you want the letter to reach a specific
person or department in a company. The letter is officially addressed
to a company and the attention line is placed two spaces below the
inside address and two spaces above the salutation.
It may be blocked at the left margin, or be centred horizontally
on the page. The latter style is used frequently but requires more
time. The line starts with the word Attention and may be in all
capitals, all underscored, or only the word Aftention underscored.
Modern business practice is to use it undisplayed. While it is quite
correct to follow the word Attention with the word of or a colon,
the modern trend is to omit both of these.
Note that, since the letter is officially addressed to the company,
the attention line does not change the salutation which, of course,
will be Gentlemen.
HV’ BUSINESS CORRESPONDENCE

divisions ............. eeme oes Chevrier_...... 2 eet, supplier ASS
negotiations ........ e? <2 distributor |....... ice we would be .X..
instruments ..... ae: reca)

at your convenience ....... neMae,
1 The commas are used to set off words, phrases, and clauses that
identify or explain other items.
Gage Company Limited
P.O. Box 200
Hamilton, Ontario
g Oy Ee ee
Relea SA NG
cat nt et
NG eR mae el AS MEYRohe a
eee ee a ee ee is
ees Kevee ae ee oes CHEVRIER
COMPANY LIMITED, R. J. Brown, Product Engineer

possibility ......... AS Pern ae distributing oyeeso: Montreal im
appointment ....~..... ease excellent-= = 8 are


Chevrier Company Limited
Sales Division
Place Ville Marie
Montreal, P.Q.
Bera a ea le ee eee
ae e. Verena A eee Se etitsor ok ahd
—_ SVs eth le CO Ne em
UNIT 28 145
als ees 1
z @
ieBees: 7 ot oS eae ¢ae Pend oe ee LB (A eas
er A Des sabia GAGE COMPANY LIMITED,

J. Doran, Sales Manager
in a position ....~.\.... otherwise ....... C2 ae telephone ..... Laos eee

; Ve
appointment 240.252.

Gage Company Limited
P.O. Box 200
Hamilton, Ontario
ee [cdg ya TS hea Ores
R. J. Brown, P.Eng., Product Engineer

Unit 29
MB tHeory recaLt
Downward L is used:
(a) After the strokes N and NG.
(b) At the beginning of a word when a vowel occurs before L

followed by a simple horizontal stroke.
elections we aes elements ...G....... eliminate Z._4. allocate yee
alienate hoya
UNIT 29 47
There/their may be indicated by doubling the preceding stroke.
The subject line is considered part of the body of the letter and is
typed two spaces below the salutation and two spaces above the body
of the letter. The purpose of the subject line is to tell the reader
quickly and in a few concise words the subject discussed in the
letter. It is used most frequently in correspondence dealing with
policy numbers, order numbers, or contract numbers.
The subject line may be blocked at the left margin, be indented
the same as the paragraphs, or centred horizontally on the page.
Usually the line starts with the word subject (or, in legal correspond-
ence re), which is typed in capitals. However, if preferred, subject
or re may be omitted. The full line may be in all capitals, under-
scored, or it may be underscored with only the principal words
capitalized.
The modern trend is to type the word subject in all capital letters
followed by a colon and to capitalize only the principal words in the
rest of the line.

property xe quarterly i eee lh description Traber bem tin


Messrs. Rose & Perkins
Barristers and Solicitors
135 Bank Street
Ottawa, Ontario
Te le eee MORNE EI SONIA by

Be: = oe ve éNe Te ee ae renee,
‘ae IID aee ili eeTRE Ie RL
ey SEGA a Erne a MON eT ols ES
MBs ae LO.Dypany MED a a oa DURAN
Ais eee AUR SDtie I NT Me KO
OO ew Oe ee a a Cis oo ao ws ene anee ns eine as sn eerm ses eeredvevericicuarecvncstsweetsrsessraudesrceusoasesens
Jae LSEeee oe LEN WOOD & FREEMAN, Andrew

Freeman
bebalfik Seca search ...o/]......07....o4... composed

.... Sv... 0...Ye.
particularly SC..... Instrument ....... t.es conveyance ........ Waaiah
Ze
UNIT 29 149
* The comma is used after an introductory clause or phrase.
Messrs. Wood & Freeman

Barristers
98 Sparks Street
Ottawa, Ontario
ee G ee NN
ESE eae Aa ae ie » Le ion ake Sones pales.
ee eae
iG Ce ee ee
Ape Oe PAP ROSE & PERKINS, Harold Rose
Enc.
triplicate ae Lae CRECULION eed

onan nant cen ae! | herewith an
northerly ane CASTER Vorae ee, parallels.a garage Al
situate . |seh AY Rare: EyRed uiAen encroaches .............. cana as
1 In legal correspondence it is customary to write numbers and

amounts of money in both words and figures.
Messrs. Rose & Perkins

135 Bank Street
Ottawa, Ontario
gs Sere ae ,. WOOD & FREEMAN, Andrew Freeman

Encs.
Unit 30
i THEORY RECALL
Stroke L is sometimes written downward to give a balanced outline

or an easier joining.
volume 2... overlooked _>..... businesslike Sas additional ababe
column ES unlimited ...£-... interlocking
doubtless 7 ee
Downward L is used finally following the strokes F, V, SK, ora

straight upstroke when no vowel follows.
rural ce, liscalin Gra. MITSUCCeSSIUL ye ccs ee prevail te
serial ....7...... payroll MA... secretarial .....a......... territorial UW.
iD SPEED BUILDING THROUGH PHRASING
PT believe thete:is 2.02 NSae ee if there has been
we will be there before there is .......... ak Bea Wh tts

. ° onmne. Sen
Se
I hope there will be Pap Een ODINION a eaten
HHH ARTICLE
VOCABULARY-BUILDING PREVIEW
almanac... Season ..... ee intractable

Cispellediort (ccc. arresting ...... ae
collective ......l...... assertive Loy ee seemingly .......... a Ae: oe
willingness <~=7~.... operated Cae ie \V automotive JeeHH
actively eee deat committed ....1....|...[..... optimistic Pee

Support 20... consumer ..ar\..0>..0%..0-.. descending Lee
GANA Vee) = eka: boisterous .. »,ners COURTEES. 4. = eee
exhausted ice ee unlikely ....... a SOCIELY coe ;pre meet ete
acquisitive ..... otPies SCIZCS co. perce: inhibiting ........... Beers

ROUT VRS 7 t. export ..........\é...... advancing Lo leo le
oan ae Rufomopile: A hesitant cf? a A nee Pie
1 The comma is used to set off a non-restrictive clause.

2 The comma is used to indicate the omission of a word that is
clearly understood from the text.
The comma is used to separate two principal clauses.
4 The semicolon is used to separate two principal clauses when the
conjunction is omitted.
THE ACQUISITIVE SOCIETY
.
UNIT 30
eeeeageneenes
ci |A" oe
a.£
ana SS
Ry,
os
SG
Meee PITMAN SECRETARIAL SHORTHAND
Reproduced by permission from “Monthly Bulletin,’ Ross, Knowles &

Company Ltd., Toronto.
Unit 31
ra THEORY RECALL
Downward L is thickened to add the sound of R when the rules

permit the use of the downward form.
Halved and thickened downward L is used to express LD at the

end of an outline, or when standing alone.
failed hare oe availed LOE ee Old ete eworlde ce
in their view
which have their ........ |

te oe making their .......... Fre
CE De
MOLE stHanr tieltiee 2a yon state of their business .......... eanaes
The typed signature in a business letter often consists of three lines—

sometimes more. The information should be clear, well organized,
and attractively set up on the page. When three lines are used these
consist of the firm’s name, the name of the person dictating the
letter, and his title or official position.
If the firm name is part of the signature, type it in capitals two
spaces below the complimentary closing under the first letter of the
complimentary closing (unless, of course, the indented style is used).
It must be exactly as it is on the letterhead. None of the lines of
the signature should extend beyond the right-hand margin. A
line that would extend too far should be centred within the
signature.
It is customary to type the name of the dictator four spaces below
the firm name, followed on the same line by his title or official
position, if the latter is short. If not, the title will be on the next line.
If the handwritten signature is large, more space may have to be
left between the firm name and the typed signature.
In modern business practice the firm name is often omitted.
In such cases the name and title of the dictator are typed four
spaces after the complimentary closing.
Yours very truly Yours very truly
ANDERSON MANUFACTURING COMPANY
Robert Sellers, M.D.
Walter Harvey, Manager
Yours very truly
Harold Heintz
Director, Public Relations
UNIT 31 157
decision mel AASET
The commas are used to set off words in apposition.
3 The commas are used to set off non-restrictive clauses.
Canada Life Assurance Company

1 Markland
Hamilton, Ontario
Ry err eck D rade al ave ep Ae eee

ee Siac ae ac.) ede ben ae
ee ner Pd Le Dp reg Nh Pratt
Joes eae ta Se ee )On ae

aa nanan Oe: on DS ey ROPsche
15 ee
VOCABULARY-BUILDING
rar
foe ei
PREVIEW LETTER
So ee
2
enol Oe ames
solicitor ....€...... merely ........... an........ confirmation .... al a pe

SHES MIS eS ae ees CETUMEC orca ate OA

scence
Probate .....\..... ownership ......... Sper. Vestodse-2— Sepia di een ane

communications ._—. directed .....: esnon on the other hand ..............
transferred ie to some other party »—-.. Assignment Forms beeen
transferee 4. C please let us havetas NUCCESSION. 2 o- eeee
Dominion lL. Consent included*).2 2. teeee

dividends ofLoe Cine ctly eect
| Aue coset tec
1 The commas are used to set off words and expressions in apposi-
tion.
Mr. S. E. James
324 Summerville Avenue
Oakville, Ontario
UNIT 31 159
ae ee Spe pf ase
See OG ie de.Wwe gfe oN mote cee b Daria

ne a
te ae ne ee Aa eae 2 ; a S
= Sees eS Fes ;ee ee (lb en
e/a) 8. L. Butler; Manager

ot ? 8
init 32
PL THEORY RECALL
SH is usually written downward.
SH is sometimes written upward to give a better outline.
SUP AT Jick Ales shell ..... Se. ae social eee ke, foolish. ...... 2 es.
US ORoes Beere vicious ...\...,....... socialist
When SH follows a straight downstroke with an initial circle or

hook, it is generally written away from the circle or hook to preserve
the balance of the outline.
Been is expressed by the N hook in such phrases as:
Dehiave Deen) ..0..2 NS eceie already been A.

UNIT 32 161
we have been received ....z/\<...... should not have been Bee oe
we have been expecting .¢/\s-8
The correct forms for signatures of women are dependent on the

women’s marital status.
An unmarried woman may include Miss in parentheses in her
penwritten signature. Her typed signature may include the word
Miss—not in parentheses. While the typed word Miss is sometimes
placed in parentheses, the modern business practice trend is to
omit it.
A married woman may include Mrs. in parentheses in her pen-
written signature.
The typed signature of a married woman may be typed in one of
three forms:
(1) She may sign it by her given first name plus her married last
name. Mrs. is included before her typed signature—not in
parentheses.
For example : Helon Webster
Mrs. Helen Webster
NO
aN SS
She may sign it by her maiden name plus her married last name.
Mrs. is included—not in parentheses.
For example: Helen dott Webstor
Mrs. Helen Scott Webster
—iS)=
She may wish to be addressed by her husband’s initial. She then
signs it with her given first name followed by a typed signature
with Mrs. preceding her husband’s Christian name or initial.
For example: Helon Webstir
Mrs. Harold S. Webster

A widow may use any of the styles outlined above for married
women. The general preference is for No. 3.
A divorcee may sign her first name and maiden name and her
divorced husband’s last name. Mrs. is included in the typed signa-
ture but not in parentheses. She may use both her maiden name and
her divorced name. If she has resumed her maiden name, then she
uses the forms applicable to an unmarried woman.
When a secretary signs a letter for her employer, she types under
her own handwritten signature:
secretary to Mr. A. Bo’ Smith
If a person signs for another person, he types under his hand-
written signature:
For Mr. Smith
PL ASCOT:2. 2 ae ae urner..¢ KA thee estimate a2) es dem. ID.

Ss
Scotsman
CrOZet er ee has
compared eS \v.. mentioned 7.2. editorial a a
in connection with reat Industries a
appreciate oe concerned i vs see directly
distribution ie
Eoin tee let us have ..... &-wae >
UNIT 32 163

* The semicolon is used before such expressions as namely, for
example, and that 1s, and a comma after them.
3 The comma is used after an introductory infinitive phrase unless
the phrase is the subject of the sentence.
4 The comma is used after an introductory phrase of more than
five words.
5 The commas are used to set off parenthetical words and expres-
sions.
Mr. L. M. Yates, Manager

Public Relations Department
British American Oil Company Limited
800 Bay Street
Toronto 5, Ontario, Canada
Z Z
natesfeof BT, De Ser aba Laas

ree gs Moe ae eeoka Brady, Manager

hes
at any rate .... Lie _ we would <<... prefer WO No AON.

schedule eV ite Jy outlined 7 lene paragraph ee
approximately “=. provide YES around 9g aa

Mr. E. Brady
British Trust Company, Limited
Garrard House
31-45 Gresham Street
London, E.C.2, England
UNIT 32 165
Be ec eee ie ee le
iGee > Bees foe |.

ste UIE a ap rah Ste Sod wie SRC eee aa Ay PREPARE IAE tele es a
me ee ee in ee
|
Pear, THE BRITISH AMERICAN OIL COMPANY
LIMITED, L. M. Yates, Manager, Public Relations Department
Mr. L. M. Yates
Public Relations Department
The British American Oil Company Limited
800 Bay Street
Toronto 5, Ontario, Canada
ar Seite Da
ip tgs ass~]
in Tne yey
BRITISH TRUST COMPANY, LIMITED, E. Brady, Manager
inserted ........ LUNE eE ee Leelee United Kingdom eee oe
Shareholders hfe Pts cargo _

Mr. E. Brady ~*
British Trust Company, Limited
Garrard House
31-45 Gresham Street
London, E.C.2, England
TEN Ee Ae coy eae aR

Ba Nmcaiidand en ae aie eae
ak ee red ie A eT me eer
fue ap — ee TE rea sO Me i: ae ON
a ee ye es a TACT NSN ee.

SS ee OC...,... THE BRITISH AMERICAN OIL
COMPANY LIMITED, L. M. Yates, Manager, Public Relations
Department
Enc.
Wimit 33
a THEORY RECALL
The stroke SHL is always written upward.
erential cia) initial 4... ee rs specialist ...... \p rene ire
partially ..... wx eee credentials... |.<7....... beneficial ... ery Tee.

impartial .........,<4...... provincial ...\s_c/....... confidential ..\cco
racials Jy V4 pe beagle superficial ..... ey Pre differential |... |c pee
potential as see
The stroke SHR is always written downward.

pressure ........... Syba fisher ........... ty nee et. shrink ci ene
measurement ......-4........... foreclosure ..\...Z...... enclosure... Dite
I have never been ....."\— ee they would have been....... Ce Sect
we have been unable to ..c/\.s-<... recently been ........... Eb cere

it has certainly been ....... dig Pea in which we have been Rie ne
The reference initials are an important part of the business letter.

They consist of the dictator’s initials followed by the transcriber’s
initials and therefore immediately identify these people and fix
responsibility.
The modern business trend is not to use the dictator’s initials
if the name is typed in the signature. Only the transcriber’s initials
appear, preceded by a colon and usually typed flush with the left
margin.
When the dictator’s initials are used, they are placed flush with
the left margin and separated from the transcriber’s initials by a
colon or a diagonal. The reference initials are typed four spaces
below the complimentary closing or company name, on the same
line as the title of the signer of the letter. If preferred, this data
may be typed two spaces below the title.
When the dictator’s name is not typed in the signature, or where
the handwriting is not legible, it is wise to type the full name of the
dictator in the identification data followed by the transcriber’s
initials. :
If the letter is composed by the typist, only her initials appear as
identification data. Reference initials are not used in personal letters.

recalls a. correspondence Se ae: replacement ./xs../oss...
ACCUEACCLY cc Sceunsac
+ The comma is used to separate two principal clauses.
UNIT 33 169
2 The commas are used to set off parenthetical expressions,

Sheridan Nurseries
100 Sherway Drive
Etobicoke, Ontario
ee ee a
Sete aaa ieee be pea Harold Murray
earlier 0...) NC... Y... correspondence i previously \........
planting . = yates ® onl ee please send ...... SG


Sheridan Nurseries
100 Sherway Drive
Etobicoke, Ontario
tosae acne , Harold Murray
Enc.
Unit 34
pas THEORY RECALL
Upward HAY is generally used.
Downward HAY is used:

(a2) When H is the only stroke in the word.
eel es ome high ...... /eat
(b) In all derivatives of the word high.
highly ...... eeae highway ee aire: high quality ...<...... higher ...... Lee
highest ..... {es
(c) Before K and G.

aL SPEED BUILDING THROUGH PHRASING
Been is written in full in such phrases as:

there has been. ................ x OY SARE Er. it has pecn see A oe
which have been .............. lnEe reer. it has not been, ........ Ln ay.
which have not been ........ boneer always been. ......... “s tiie
Enclosures in a letter are indicated by typing the word enclosure

or the abbreviation Enc. or Encl. If there is more than one enclosure,
then the word Enclosures is used, and may be followed by the number
of enclosures. When the enclosure is a cheque, it is wise to follow
the word Enclosure with the word cheque and its amount.
In asmall office, the stenographer is usually responsible for securing
the enclosures and chpping them to the letter or putting them in the
envelope.
In other cases the enclosures are taken care of by the mailing
department. The stenographer can draw attention to these in two
ways: she can make a pencil list of the enclosures and attach this
to the letter; or she can, before the letter has been removed from
the machine, place a piece of paper between the ribbon and the
letter and then type the list of enclosures at the bottom of the letter.
In this way, a list of the enclosures appears on the carbon copy but
not on the original. The stenographer can then send either the carbon
copy or the slip of paper to the mailing clerk.
Western ......c4Z....... resulta ees pes dismissal .....) 4. Oe }..AO

a
Galeton 2oae 02 student ......... hearer photostatic ......... »

So ae ae
UNIT 34 173
encouraging —./. degree requirements Ales s

Director, Department of University Extension

Fraser University
Hamilton, Ontario
aa apate A es ne et R. M. Stevens
Enc.
registration oh a. credentials Tike under separate cover ..»g......

i
calendar

Mr. R. M. Stevens
342 Liberty Street North
Oakville, Ontario
Ce DosR L. Bannister, Director of Extension
Encs.
UNIT 34 175
transcript _— gan previously ew indicating woe. Od.
psychology aT
Mr. R. L. Bannister
Director of Extension
Fraser University
Hamilton, Ontario
R. M. Stevens
Encs.
init 55
THEORY RECALL
Tick-H is used before M, upward L, and R.
hemisphere). humidity..2).... healthy ....W(......

In some cases, to avoid a long outline, H may be expressed in
the middle of a word by a dot written alongside the vowel-sign.
Loe oe yo perhaps sor ci
apprehensive ..<.. vehicle ........ [REE a Bene leaseholder
HHAPY coco Site
iT SPEED BUILDING THROUGH PHRASING
Hook N (representing been) may be omitted in some phrases:
has been received ....... \A............ has been considered ........ SySane
it has been received ........ dg. ae. it has been suggested ......... >.
ae
has been forwarded

UNIT 35 (Wee
ua DICTATION AND TRANSCRIPTION TECHNIQUES
Type the notation to whom carbon copies are to be sent two spaces
below the reference initials. The title Mr., Miss, Mrs., etc., precedes
the name.
When more than one person is to receive a carbon copy, the names
are listed according to rank or, if this is not known, alphabetically.
Occasionally, the dictator may not wish to indicate on a letter to
whom a carbon copy has been sent. In such cases, the information
is typed only on the file copy. This copy is known as a blind carbon
copy and is identified by bcc. This identification (bcc) may be typed
at the top left corner of the file copy or below the reference initials.
This information should be typed before the letter is removed from
the machine. The stenographer places a light pencil mark on the
original where the bcc notation is to begin. A piece of paper narrower
than the original is inserted between the typewriter ribbon and the
original, and the notation is then typed in line with the pencil
mark. When using an electric typewriter, it may be necessary to use
more than one piece of white paper to prevent an impression
from appearing on the original.
Do not forget to make envelopes for all blind carbon copies going
to persons outside the company. If the carbon copies are for persons
within the company, underscore or check the name to whom each
copy is to go.
A postscript is sometimes added to a letter. It contains something
the writer neglected to put in the letter, or something he wishes to
emphasize. In either case it is important and should be made to
stand out. Type the postscript two spaces below the last element of
the letter, beginning at the left margin or at the paragraph indenta-
tion. Precede it by the letters P.S.
[h)J susiness CORRESPONDENCE

registration ae a Die PAW ae: ihKes successful ....... i eA ares

BO Wa CeSeei) ee ee eee ees assess i. Se eee

Mr. R. M. Stevens
Oakville, Ontario
Mary Clark, Assistant Director of Extension
calendar ....... Sie ae descriptions 8 a ee eS

1
The commas are used to set off non-restrictive (non-essential)
clauses.
The semicolon is used to separate the independent clauses in a
compound sentence when either of the clauses contains internal
punctuation, such as a comma.
UNIT 35 179
Mr. R. L. Bannister
Director of Extension
Fraser University
Hamilton, Ontario
R. M. Stevens
Encs. 6.
forwarded See SS duplicate ue ae Oe hie
original kL THEO eee oy returning AZ AZ... Za...
unfortunately er MAS ea

2 The comma is used after introductory words if it appears natural
to pause.
Mr. R. M. Stevens
Oakville, Ontario
S. R. Armstrong, Registrar
Encs.
Unit 36
PL THEORY RECALL
There are two forms for the sound of R—the downward form AR
w.).....) and the upward form RAY ....“%..... RAY is more generally
carrying —. authority na 3 as recognize ...~”... referred ae
Serial Brea. surplus =e s...... SUTVEY .....04/\......
When a vowel follows R at the end of a word RAY is used.
Hh SPEED BUILDING THROUGH PHRASING
rate of interest Yom instead of ..-f...... great number of ...\......
large number of .....!\........ in spite of gees) spite of the:factys he

Business firms must have a record of all correspondence if their

business is to function effectively. Therefore, the stenographer should
make a file copy of every letter or report she types even though this
may not be directly requested. It is much easier to destroy the copy
if not required than it is to produce one after the original material
has been typed.
There are various weights and finishes of carbon paper ranging
from standard, medium, to light weights; and there are hard and
soft finishes. The hard-finish carbon produces cleaner copies and
does not smear. The stenographer will soon find by experimenting
which type of carbon suits her needs.
Since the stenographer frequently has to make multiple copies of
letters and reports she transcribes, she must know how to handle
multiple sheets of paper and carbon efficiently and effortlessly.
The simple method of assembling a carbon pack is to place the
copy sheet on the desk followed by the carbon sheet, carbon side
down. These steps are repeated until the required number of
sheets have been processed. The letterhead or the original sheet is
then placed on top.
If the pack is of sufficient thickness it is wise to use a trough for
iuserting the pack. This keeps the sheets straight when feeding them
into the machine. The trough may be the fold of an envelope or a
fold in a piece of paper. The paper release should be released as
the pack is inserted into the machine and reset after the envelope
or paper has been removed.
messes Rear Sag BS Department aes bachelor ..... eS reer
education La... des Memorial ow Newfoundland

UNIT 36 183
Spee
2 EN
NUD6)Fo eer ea aoe registration forms ../é....... pertinent ...\~..........

1 Capitalize the names of courses, but do not capitalize the names

of subjects.
2 ‘The comma is used to separate words or phrases used in a series.
The Director
Department of Extension
St. Lawrence University
Kingston, Ontario
correspondence “ .. students .....2...... certificates .....oA.,.... under
separate cover a2... extramural .....-<1.
entrance requirements Ae... Matriculation 2... bith oes

WA KILOUI hele: Mmmm See ee Additional 8 YPyle
loaned ......... ee ie mentioned .—._7..<»_2. technical ...|. oe...

2 The apostrophe and s indicate the singular possessive form of
the word.
Mr. R. K. Nesbitt
Sunnyside
Trinity Bay, Newfoundland
UNIT 36 185
PASO aR SS A ie tase ark ie cee =e 6

sees ee ae ee eet AG CRY ey
Hees ti #07 Soestms a er aed en ale Verena

3so ~ oan See ee ers Se: et AB ueOe ea ee ee a.a
eae ee
Z ee
\
er perreRoreenn aT
Sau bese See Se haenGeeet sas o.ae ce Kivecerias@e res hee
Momeni ahd 4) bee oc ae

iia A we es TG ete en Pe _&f..,.... Freda Casson,
Assistant Director of Extension
Enc.
Unit 37
LL THEORY RECALL
RAY is used:
(a) After FS, VS, NS, KS, and GS.
adviser lived SIICORC ee ave SUCCESSOF ..a_<... supervisor ee
sponsor See ANNOUNCER. a..0.c6 Closehe we ee

(b) After a straight upstroke.
(c) After two downstrokes.

prep ey gt ae p TFOCEQUIO 2s py
TODALOte Ne ort dis °é
isappearance ..... Lee ee
treasurer ...... hbih ce endorser dsp be taxpayer —.... Ley fae
date Of)... |
iene hte copy ole ae ee state of things ....... ee
totalof <4. Me: pattieies i ate ee Tange of4an aed eee

UNEP 37 187
HOT DICTATION AND TRANSCRIPTION TECHNIQUES
Another method of assembling the carbon pack is to arrange the

copy sheets and the letterhead, or the original, and insert these
into the typewriter until the sheets are gripped slightly by the feed
rolls. Bring forward all but the last sheet over the top of the machine
and between each sheet place a piece of carbon with the glossy or
carbonized side facing you until you have placed a carbon sheet
next to each copy sheet. Roll back the paper into the machine to the
required typing position.
There are many devices available to help the stenographer
collate sheets and carbon. The stenographer’s desk may have in it a
stationery drawer with a slot for letterhead, carbon, and copy paper,
arranged in that order. There is on the market a one-time carbon
paper already attached to the copy paper. The letterhead or original
sheet is simply placed on top of this. Some companies have these
packs made up with their letterhead attached.
To make separation of the copies from the carbon an easy process,
cut the carbon paper diagonally at opposite corners and have the
carbon slightly longer than the copy paper. This will make separa-
tion very easy when the pack is removed from the machine; simply
grip the paper at the upper left corner and the carbon at the bottom.
When you return the carbon to the drawer, place the sheets with
the carbonized side down. This prevents treeing and curling.
Remember: the file copy is the only record of your work that re-
mains in your office. Will you be proud of this record?
personnel Se conversation \... experiencing Nie ar eae
indicated .~....1..~==...<=. Botterell ..“<... requires attention Pasrine
prefer ....... Ne defers.) Fe ees int a position: .2..q0 wees

exactly oc! Caee locations ...... vaS aa: economical’ 3) oat ee
rather than. 2...
1 Technical or trade names or words with special interpretations

are often enclosed in quotation marks.
WESTERN TELEPHONE COMPANY
LO: Mie Hebe teal lard
Plant Supervisor - Sales and Training
1756 21st Street
Vancouver, British Columbia
EROMoS 20. Orr
Outside Plant Engineering and
Construction Supervisor, South Division
RE: Personnel — Training-—On-The-Job
Bonding and Grounding - Outside Plant
UNIT 37 189
terminals hepso leg lem 2. strand ay ee SD An a ala
demonstration ke. Mes defective
prepare ....... Ney Bae 2 instructor
of these requirements ye

2 The comma is used to separate words used in a series.
8 The dash is used to indicate an afterthought. Remember, the
dash is made by typing two hyphens with no space before,
between, or after.
4 Spell out isolated numbers of fewer than three digits.
5 Commas are used to set off non-restrictive phrases or clauses.
WESTERN TELEPHONE COMPANY
TO: Mr. J. T. Orr, Outside Plant Engineering and
Construction Supervisor
FROM:R. L. Ballard, Plant Supervisor
Sales and Training
Re oink guest tg tat eon

ee Pen cee
arenes nee IN
ee eects Renesas tiene
Hoan 2. Sr cat EN TEEae N
Pere
WE (alot ea a re SsRNR RN votre
eee CE SEAR Tw tlt
eee Oe
i Ae (A N
Coot A
5Sel :
tall a: Gh eerie
eRe ee atthe, 2 Gl ere ge
ee Psae A Renna ee Ne asin gti oo
Sie enema lee. paces eae ale ree Cais
UNIT 37
for Plant Supervisor—Sales and Training

Unit 38
a THEORY RECALL
A small circle is frequently used to express S or Z. It is written

counter-clockwise at the beginning and end of straight strokes;
outside angles formed by two straight strokes; and inside curves.
Initially the circle represents S only; medially and finally it repre-
sents S or Z.
circularize . ae surrender eee, receipts Rake design 7 fee
Su eport Wo executes ae... succeeds ....b.... intensely aay:

ae:
UNIT 38 193
UT DICTATION AND TRANSCRIPTION TECHNIQUES
Telegrams or other types of dispatch messages should be typed in

good form, on official telegram paper, and as is the case with all
other business correspondence, at least one carbon copy should be
made. Dispatch messages of all types are usually typed in double
spacing unless the length of the message makes single spacing more
practical. The message is typed in capital letters for clarity. The
setup of the telegram is similar to a letter except that the salutation
and the complimentary closing are omitted. If the message is signed
by a company name, the dictator’s and transcriber’s initials are
placed in the lower left-hand corner. These initials are only to
serve the company sending the message and are not sent by the
telegraph company. The secretary usually makes a notation in the
lower left-hand corner explaining how the message was sent—paid,
charge, or collect.
Often a secretary is asked to send an urgent telegram when an
important letter is already in the machine. The telegram may be
typed without removing the letter in this way:
1. Roll back the letter to within about two inches of the edge of the
paper.
2. Place an official telegram form between the front of the first
page of the letter and the paper table of the machine and another
in front of the writing surface of each carbon being used.
3. Roll all the material back to the writing position and type the
message.
4, Roll back the letter paper to within two inches of its top edge and
remove the telegram forms.
5. Return the letter to its original position and complete the typing
of the letter.
After the secretary has dispatched the telegram she should send
a carbon copy of the telegram to the addressee marked Confirmation
Copy. This information should be typed in capitals in indented form
and placed in a prominent place at the top of the telegram form.
If a confirmation letter is sent, this letter usually begins with the
words, “This letter will confirm the telegram which we sent you
today which reads as follows:.” The telegram is then reproduced

exactly as in the original.
A closing paragraph is then added as would be done in a business
letter.
Estimate adem dak I would suggest B78 investigate Sees
es
rebuilt Ae as. Majorityiges eee construction hac seks

1 The colon is used to introduce listed items when the introducing

expression, such‘as, as follows and the following are implied.
In business correspondence, use figures for dimensions, degrees,
measures, weights, distances, capacities, and stock market
quotations except at the beginning of a sentence when numbers
are spelled out.
4
The comma is used after an introductory clause or phrase.
Mr. E. Fulton
Outside Plant Engineer
Ontario Telephone Company
18 Richmond Street
London, Ontario
|Pads ax iets AS Ss CSE LEO SPA IEL, IR SAIS 5 0 SPT ee RN Eke ES SA ON
DN ei tis DO cathe cu s
UNIT 38 195
pene eee ee ey eo. 2 er
Me ee al ei ee
eee Ne Ae nae 2 ieee Si Dad RI eR Coe
Zz / aes c
Spee
aie ies &ba a re 4 St b= ee Rae ene Br
G Date © eee Ra
eo eaee es Erte Oe CO eG fe eetre “1 OS! leas G nbteey
Tobe Baa W. L. Hutchings, Outside Plant Engineering and
Construction Manager, South Division
TELEGRAM 1
These are the typed copies of the telegrams sent by Mr. Hutchings and Mr.
Fulton.
pertaining
mentioned ..—~--. —>_2...
1 Note the use of shortened figures in the date.
E FULTON
O P ENGINEER
TWX 692-153-2921
W L HUTCHINGS
TELEGRAM 2
W L HUTCHINGS
O P ENG & CONST MANAGER—TORONTO
RCC ieee NER Oe A Re NT IE BI OR eS,
EO ier
NitBO ht AARNet yo aa ace ¥
SEOUL
2 oat I oon
keg Pennie
d ee Meee
et awe ae b*fee tae
E FULTON ’
B AR—O P ENGINEER—LONDON
TELEGRAM 3
discussion. ......|........ me last month te a you were ... —o
into the matter

UNIT 38 197
E FULTON
OUTSIDE PLANT ENGR
LONDON
CORRECTED COPY
a Revenant
pote Sei eI, oh
ee TE Sel edtSe i
fae
nee Se Nile eee eee
So ak gee ee Le ORR SPR ONT, Tey
W L HUTCHINGS
OUTSIDE PLANT ENGRG & CONST MGR—S DIV
TORONTO
Unit 39
a THEORY RECALL
When circle S precedes a straight stroke hooked for R it is shown by

writing the circle on the R hook side of the stroke.
strenuous Lo. structure LW... scrutiny ....o.~<..... spreads a ....°Seo
When the circle S follows N hook at the end of a straight stroke

it is shown by writing the circle S on the N hook side of the stroke.
assistance 4 ae surrounds ...o7...... corresponds ...... Se xplains ....... Se:
experience ... \“ incidents .~#...... expense... ».... condense ....d.....
substance y cee renders ie en instance pe eb
An SPEED BUILDING THROUGH PHRASING
VOURATe NOt ga7 5... you will not ....«7....... you were not...... Dahan
they are not

UNIT 39 199

All letters that contain more than three hundred words require
two pages or more. Plain paper of the same size and quality as that
used for the letterhead is always used for the second page and all
succeeding pages. The margins on the second page should be the
same as those used on the first page and the identifying information
starts one inch from the top of the page. This reference information
will consist of the name of the addressee, the page number, and date.
It may be set up in two ways.
One method is to type the addressee’s name on the first line flush
with the left margin. On the next line, immediately below, the page
number is typed, and immediately below this the date. This method
is used when letters are typed in full block style.
The second method is to type the addressee’s name flush with the
left margin; tabulate to the centre of the page and type Page two
or the number 2. The date is then typed flush with the right margin.
The body of the letter continues three lines below the heading.
At least two sentences of the paragraph should be left on page
one and not fewer than three lines should be carried over to a second
page. The last word on a page should never be hyphenated. If the
letter is more than two pages, leave the same margin at the bottom
of the second page as was left at the bottom of the first page.
The carbon copy of the second page is sometimes typed on the
back of the carbon of the first page. This saves paper, saves space
in the files, and assures that the pages of carbon copies will not become
separated when handling the material in the files.

Policyholders ..... Noes ona Benefits eee aS ie
alternate me Sed in Oe vee Options: lees available ....../...

U
selected oN eas confirmation Sh furnished .....))....
—s
as soon as the ore dividends ..... Fee


1 The semicolon is used to separate two principal clauses in a
internal punctuation, such as the comma.
This company capitalizes these items.
Commas are used to set off non-restrictive clauses or phrases.
THE CANADA LIFE ASSURANCE COMPANY
INTER-BRANCH AND
DEPARTMENT CORRESPONDENCE
ERO): Policyholders Service Toronto
FROM: Claims Department
SUBJECT: Pension Policies Nos. 123 456, etc.
C. HE. Manning
ff ANSE Ueaemmtese Naan Ge oeeco conse

—
continuing ee we beagles rs ieaes extended ........ alSs Reaweice

\
Modification =—

1 ‘The comma is used after an introductory clause or phrase.
UNIT 39 201
Mr. John W. Frank

The Canada Life Assurance Company
Suite 705, 2200 Yonge Street
Toronto 12, Ontario
1 ees
ACME KNITTING MILLS LIMITED, Mrs. A. O’Neil
Enc.
deferred ....... aaaee Lael ase toe amended ..... os ee Ue
duplicate .... Leee das Bee extracts eh) Sees yellow ....... we cae

2 Parentheses are used to enclose explanations or comments that
are independent of the main thought of the sentence.
Acme Knitting Mills Limited
18 Douglas Street
Woodstock, Ontario
es
ween Benne nsec cee eeeeenee B12 tay, BemiAde,
BIS. 555... B
pow esqe «bah Pacsccseecabenesensinems
zs ao
Oe een bos on BIZ AG Aeneaete

B55..5.55.5 ae TERRE COAT ORNS cols eh perce
SO ee fa Sls A Rg My Mrs. 8. Cinder, Policyholders
Service
Encs.
Unit 40
LE THEORY RECALL
When combined with all hooks other than R and N, circle S is

written inside the hook so that both circle and hook are shown clearly.
Setulenient ... eed. campaigns ... on Civilian Be A er oe
SPONSE fee Sense, COMMMISSIONS = re CSCEVES er ee eR:
supplementary NAS Personal ale ae cy
Following another circle or loop, the circle S is written as follows:
suggests ..... $ wae SHC CESSES Hea.O) decisions ....... aae Re enlists ....%......
exercises —_/”.... administers ..<..-...
AL SPEED BUILDING THROUGH PHRASING
I do not understand ..... tp od ba I did not understand ........ Lebolle AL
I do not anticipate ..... =fariel I cannot be there ....... a Pai et ee

oe
Edo NOtInTENd yeaaie es) we cannot be considered ....c7...\y.....
HH ARTICLE
hardly ......:. a sehen exaggeration PL..E.. undoubtedly Witest Cee:
secondary ..o/... quality ae domestic [-.—.. imported BP PN
APUCIES ns greater =e contingent |... exports.£. oe. ome
rewarded ee a Fane Sah encouraging. ky ae

individuals .... A«........... notably ao Geeteet professional .....\../.....
associations ..... Y =e yoe yiier adoption neehas consumers ..o-....0>>...
intended <1. ~~... 2incompatible eS ANE becoming ...\.,...\....

increasingly
attribute ae rat se
ee craftsman
LISCIITU ALIN el ten ce Le ee ee [ene
incorporate .2%..\«. consistent....22 Une. SOdatee 0.Be eahs,
distinctive ..... b+ Fie ay emerged 2d), entirely ee

original ...... ae ene penchant ....... Se coe patterns ....... i teat ae

* Words that are omitted from a part of a quoted extract are
indicated by three periods (four at the end of a sentence).
3 Commas are used to set off a non-restrictive clause.
4 A compound adjective modifying a noun is hyphenated.
UNIT 40 205
DESIGNING OUR FUTURE

UNIT 40 207
Reproduced by permission from the ‘Commercial Letter,’ Canadian

Imperial Bank of Commerce, Toronto.
Unit 41
i THEORY RECALL
When SKR or SGR follows T or D the circle is written as shown in

the following outlines:
disagree ..... fovscreenten GisclepatiCy, te [aeeerce discriminating .
describe ........baa describes ....... Ne oe oeadeseribed <2 Loa
discourage beyer discrimination [ieee
Note: description Ye
it is certainly not ........... Ciel ete as we do not
mH DICTATION AND TRANSCRIPTION TECHNIQUES
The secretary must be able to type numbers rapidly and accurately

and be able to use them with assurance when transcribing. To do
UNIT 41 909
this, she must know certain general rules. Expressing numbers is
not complicated and is governed in most cases by the nature of the
company’s business. If the secretary finds that there are two or more
correct ways of expressing numbers in certain situations, she should
consult the files or ask her colleagues about the office rules in such
cases.
Here are a few basic rules:
In business letters, exact numbers (35, 100, 56) above ten are written
in figures while numbers from ome to ten are written as words. All
amounts of money are expressed in figures. In legal documents
sums of money are written out in full, followed by the figures in
parentheses.
Approximate numbers (numbers preceded by such expressions
as more than, at least, about, and approximately) are written out if they
are round numbers in even units. Figures are used only when these
numbers cannot be expressed in one or two words (550,000) or
when used with other numbers expressed in figures. Round numbers
over a thousand—for example, 1200—are expressed as twelve
hundred.
Always spell out numbers that begin a sentence.
Always spell out ordinals (first, second, third, etc.).
Never divide a figure at the end of a line.
. ice Go
Examination .~-=>-2—s>. Sewer ....)....... i Medicine Hat ..m—........
.
recommended AEA LM My. highly io residents ay feralic ke.

operating Ce engineering el
A insurers Pani pe! 3
ease Seed Shee ee Corporation .........2... at your convenience ae
Watson and Webber, Limited

890 Jasper Avenue
EDMONTON, Alberta
Oe ee La se ES ee ere ee ee
niet Se hos RNa Soe cE

ER eh lk.
ae pate LOS: du hath porte eee

ie ee NA Nee eee
a<a ae Alp ea anes ee Misersne Cent Os Er ee eee
Bw ee AD G7 tie Pelee? iis:
ae Beretos Goedel Nhe ey eee ae

ae ee, ee ae me so ie bray caeak benaten Use Be
eee ee Mees BANC Weenie Bee ,-. ROBERT BELL AND

COMPANY, James Saunders
UNIT 41 211
AScIStaNnCe = ths aoe mourhands. jo commitments fevrefecd
earlier .¥..\....¥.......%.... meanwhile .........72.. System, 0) eee

Robert Bell and Company
Insurance Adjusters
761 Second Avenue
Medicine Hat, Alberta
PITMAN SECRETARIAL SHORTHAND
|xcoe Pe ..y... WATSON AND

WEBBER, LIMITED, S. R. Bruce
Unit 42
4 THEORY RECALL
Stroke S is used at the beginning of an outline:

(a) If a vowel comes before S.
assist heres auspices bs a8 aSSeSsMent 2 1s
(b) Ifa triphone follows S.
(c) If an outline begins with S-vowel-S or S-vowel-Z.
sizeable re x! societies ..... 7ae seasonable one ceaseless ....)-2....
SEASOED Naat: SIZ ik Cd Soe
Stroke Z is always used when Z begins a word.
zero ys ase zeal Ve Bt zealous ..Y~.....
Hu SPEED BUILDING THROUGH PHRASING
it is inconvenient ........ hae:Py en it is not necessary ........ Lowes
it is not convenient
it is unnecessary ......... eee I am unable to
Write all numbers in a connected group in figures.

Example: We need 5 chairs, 15 tables, and 16 typewriters.
If one number immediately follows another, spell out the smaller
one and express the larger one in figures.
For example: The dealer bought 30 ten-dollar pens.
If one number follows another, the numbers are separated by a
comma.
For example: In 1966, 69 cents was the list price.
All numbers are expressed in figures in tabular and statistical
work.
Decimals are always expressed in figures.
The decimal point or ciphers are not used in even amounts
of money occurring in the body of a business letter. If the same
letter contains amounts of money containing cents, the decimal
point and ciphers are retained to give a uniform appearance.
In the body of a letter when amounts of money are under $1,
write the word cents after the figures.
Figures are used to express percentages preferably with per cent
written as two words. However, the % sign is used after a figure:
(1) In statistical and accounting material.
(2) In tabulations, invoices, and inter-office memoranda.
In business correspondence, figures are used for dimensions,
measures, weights, degrees, distances, and market quotations.
HW. BUSINESS CORRESPONDENCE

UNIT 42 215
concluded)2 tal avaeso interim >... wcommence,....2e
we acknowledge receipt of ...... TN oe project-ed ......... ) ‘eee


3 Commas are used to set off expressions denoting the residence
or position of a person.
Manitoba Water Resources Commission

107 Portage Avenue
Winnipeg, Manitoba
MEYER, R. J. Allen
Manitoba ; in accordance with ~........ CONUIMNGC oe
forwarded es Corporation .............. eee estimated ..... dm. ake
consultant .....69 6... engineer # en sewer ws cage }Pods
greatest ........ Ns se inasmuch as ....... Bets Os developer a Saat
ultimately YaC....&.... homeowner ....... Pre eee Strict. yRae2 oot
SChsbeh 5.) ee Bal nate progress ........ cee cared preliminary .‘V..........
wale
evaluated Ware recommendations LAG incorporated .............

1
The comma is used after an introductory clause or phrase.
2
Commas are used to set off parenthetical words or phrases.
3
Commas are used to separate co-ordinate phrases modifying the
same word.
UNIT 42 917
Reeve and Members of Council
Corporation of Township of St. Vital
P.O. Box 755
St. Vital, Manitoba
io er Ce ae ee ee We | a ae
SV Co pore ee Oe ee renee
; oe : L aN) > a Nee
ASE hss Re Coie a a laaSee eee ne Sees Aes soe oe Fac eee ean
( AER Ane erin See RSO.\40. a ‘ et ae ie ee See ahs XY te
‘EONS i Gini ane A a ne ae

{3 / aeie deSet Pe eS eaten joe = aNal ee
OER Sees sraleheal Wie glans S| OA eer! Pole ae E Xct
jet ‘thd Paand JessOF
Q =P >
ecgeas eS Be OE NE aa Sree
Ne ee ee
tent SD osetnn om, aespee is Oxon
i. eh i are ee eas ne ses Sock becca cen Moc tii his rma co Br
CAE ee la tt
ei 4..§c MACBETH DEVELOPMENTS

LIMITED, W. J. Macbeth
Unit 43
oy THEORY RECALL
Stroke S or Z is used at the end of an outline:

(a) If a vowel follows S or Z.
Busy «.. agency bow policy ENCE pursue .\/}....
(b) If a word ends with a diphthong followed by -OUS.
continuous = a tenuous ee joyous ...... ‘

ras
(c) In a few words ending in -SESS or -ZESS.
ACCESS een: Ne process olyeee precise Sy ere POSSESS ...... » stot
possesses... ee EXCESS oe Donne EXCISE... aera
Note: recess ...4d.....
| SPEED BUILDING THROUGH PHRASING

UNIT 43 919
Spell out the time of day when the word o’clock or other informal
style is used. For example :
We shall leave at nine o’clock.
I shall meet you at a quarter to ten.
When a.m. or p.m. are used, time is expressed in figures. It is not
necessary to include two ciphers when an even hour is expressed
unless it is used with another figure which contains minutes. For
example :
The group will leave at 9 p.m.
One train leaves at 7:30 a.m. and the other at 9:00 a.m.
Numbers representing periods of time are usually written in
words except when used in discount or credit terms or in interest
rates.
Fractions standing alone are spelled out.
If in a sentence you use the diagonal bar to express fractions
that are not on the typewriter, be consistent and make all fractions
by this method; do not use the ones available on the typewriter.
Remember, commas are not used in large street numbers, policy
numbers, telephone numbers, or dates.
The abbreviation No. or sign ¥ is used when followed by a figure.
At the beginning of a sentence the word Number is written in full.
of your company .......-Y-........ assignment ..... yelatt Commission —<>..
in accordance with .-........... interim .....<“|........... developers te i
sewage ........ ?Lig Pid 8 tin tune townships 7 aes definition L2..
municipalities ..... Ee es fe
baltate 0 ve =a discharging ee ree
installation 32472...ofn = < are

poy

2 The colon is used after the expressions as follows or the following
when these expressions introduce listed items.
3 Commas are used to set off non-restrictive (non-essential)
phrases or clauses.
Mr. J. R. Martin
Johnson & Hill
179 St. Catharine Street
Montreal 3, Quebec
UNIT 43 221
Lek the pene ee fox», QUEBEC WATER RESOURCES

COMMISSION, E. J. Richard, Assistant General Manager
Enc.
interim .~<‘...... engineering Pol ie, relating Pat.
tributary frye disposal tee, ae Ee commented .....1........

Quebec Water Resources Commission
702 Cartier Street
Quebec, Quebec
aoe PITMAN SECRETARIAL SHORTHAND
JOHNSON & HILL, J. R. Martin

Encs.
Unit 44
aL THEORY RECALL
The sound SW at the beginning of a word is expressed by a large

circle. The SW circle is written inside curves, counter-clockwise
to straight strokes, and on the same side of straight strokes as the
R hook to include the sound of R.
swear ...C)........ switchboard __....... switcher ..... |geh.. SWOT a. = Vea
sweeter. 4)... swiftly ........ aoat ne switch? 2s.
The SW circle is used only at the beginning of an outline.
hay SPEED BUILDING THROUGH PHRASING
iietacroistspiace ....2.. Wace ea es in the circumstances ....... Td ee

in the second place ...... rae A at the present time ........ NeeDeere
under the circumstances ..... ) fae out of the question ....... esA hoene
HHH DICTATION AND TRANSCRIPTION TECHNIQUES
Knowing what to capitalize and when to capitalize enables the

secretary to transcribe more easily, more quickly, and more confi-

dently. Although there are standard and established rules for the
use and non-use of capitals, many authorities differ on details and
the wise secretary will be alert to these preferences.
Here are a few basic rules:
Capitalize all proper nouns and adjectives. The adjectives usually
refer to a name.
Do not capitalize words that were proper nouns and are now
common nouns. For example :
ampere, french dressing, india ink
Capitalize a common noun when used as a short form for a specific
proper name or in the place of a long proper name already mentioned.
For example:
the Lakes (the Great Lakes)
The Royal Commission on Bankruptcy met on Wednesday, but
we cannot agree with the findings of this Commission.
Capitalize the word company when the dictator uses it in place of
the full name of the company. However, do not capitalize the word
company in such phrases as our company, your company, their company,
where company does not replace the full name.
Capitalize the names of companies, associations, societies,
committees, boards, departments, clubs, and religious bodies.
Capitalize the word the in the name of an organization if it is
part of the legal name of the organization.
Trade names, brand names, and business products are capitalized.
Most manufacturers and advertisers prefer to capitalize the com-
mon name which follows. For example:
Maple Leaf Detergent
Heinz Ketchup
Winter Wheat
HW BUSINESS CORRESPONDENCE
ser} Rta, reine

this letter 4. sister ...).... Richards .4..... registered. 4.0.
A
4-4...
UNIT 44 225
recentlye. 5 72.s Merrill e! PAs og 0): Brokerage Company ae

s
misplaced ik seed LINOLLET 10) ees eae urgent .......4
procedure pp duplicate ee at your earliest convenience ee
Commas are used to set off words in apposition.

Commas are used to set off parenthetical words.
Commas are used to set off non-restrictive clauses or phrases.
oo
eH
NH
OO
F
a
The semicolon is used to separate two principal clauses in a
State Street Trust Company

89 Hanover Street
Boston
Massachusetts 02125, U.S.A.
ig
esbi BOs I AG eB GEkb bid leer te eaeoe ael
les ae cae ae ke Richards
Assistant ..¢
ree I.INCemnity 2A eee eee grateful ...... tekRE Alaa ie
arrange ./Bad (ee negotiate 2.5 a

oe replacement Sss...ZN0..2.

UNIT 44 227
R. A. Corroon & Company, Incorporated

Insurance Brokers and Adjusters
92 William Street
New York, New York 10038, U.S.A.
7. ae ee .. MERRILL FINCH BROKERAGE

een
COMPANY, R. W. Foreman, Legal Transfer Unit
Enc.
Unit 45
oF THEORY RECALL
The sound SES, SEZ, or ZEZ, in the middle or at the end of a word
is expressed by a large circle. A vowel other than é coming between
the two S’s is shown by writing the vowel-sign inside the circle.
purposes .\/\0.... necessity ay ae decisive JR.aS. possessive _.\o.......
CEASESs Q Be a necessary Loves CRETCISE gn successor ee
economizes —, emphasized .....\o... CONVINCES .....5--
Note: successes ..o €.... EXeYcises .
mM SPEED BUILDING THROUGH PHRASING
dpatiie nands-Of 31.2 out of the question ...... tyhat eee
in the event of _..... ee eee Nes facts of the case
what is the matter 7... for the sake of
HHH DICTATION AND TRANSCRIPTION TECHNIQUES
In sentences, capitalize all titles when they precede the name, but
not when they follow. For example :
UNIT 45 299
Professor Curtis, Secretary Harvey

We were pleased to meet John Craig, secretary of Johnson and
Webber.
In inside addresses and on envelopes this latter rule does not
apply—titles are always capitalized.
Always capitalize the first word of a sentence within a sentence.
For example :
What we really want to know is, Why did you do it?
Capitalize points of the compass when they indicate definite
geographical localities, but do not capitalize them when they refer
to direction only.
Capitalize the first word and all important words in titles of books,
periodicals, and articles. Only capitalize the word the if it is part of
the book title.
Names of courses are capitalized; names of subjects are not
capitalized.
It is usual to capitalize a noun followed by an arabic or roman
number, but nouns that refer to minor divisions, such as page,
verse, or line, are not capitalized.
Do not capitalize the first word in a list of items following a colon
unless the material is tabulated. In such cases, the first word in
each item is capitalized.
There are two special types of businesses that are peculiar in their
use of capitalization:
(1) In advertising material, many words are capitalized to obtain
emphasis and to attract attention. Ask your employer to indicate
these words.
(2) Legal documents contain many words that are capitalized
that would ordinarily be written in small letters. Here again,
you will learn this as you use these documents.

. eae
COMLPACLOTS:+- yaar Aang lint 9 eeare eae INOVCTOSS 5 2 eee
construction 1b, foundation .....\52...... Pigott..3.\c3 ee

4
in accordance with Sane On recommendation ......... yi RMI 2
sripaceruthia tecc 5 eke we would be glad to receive.
electrically 10 ioe, mechanical-ly ......_....

2 The colon is used after the expressions as follows and the following
when these expressions introduce listed items.
Messrs. Ross and Smith

Architects
50 York Street
Toronto 2, Ontario .
UNIT 45 231
ee a ee nes,
Fae ENE Cea a ar ae Lees LyRe mae Sy eae. © ae
a we $ ve ys
a ee /.
ee nn Ae eee RL nak aie TPN AO ate
NATIONAL PUBLISHING COMPANY, W. T. Anderson,

Regional Architect
tenders ..... |ee ifoe r eplacement .n... structural ...... a eta
depository ...... < bea aes, not later than .f.

ree emphasize De. Ss
conforming .Ps eines: we oe specification. ..... ee ceeete
Sassentonee Re faire oe eae anicless on. Hl A an
Centrex... as a ae instructions ly... vibration Lee ek
facsimile —$——s thereof — CREASES

1 Quotation marks are used to enclose expressions accompanied by

such expressions as so-called, known as, marked, entitled, and similar
phrases.
Anglin-Norcross (Ontario) Limited
224 Davenport Road
Toronto, Ontario
(il Pate sys hg. teas apesWee MISERY OIE AI, EEO NN oe EEC aE ERI eto ey else era
ee || ges ON eee oh a! Pit

oe ae Se rae 50 Lo tte ae Ne
See ae was Ld Te toh eeaane

es a ia Gace eee
eS
UNIT 45 233
Ne et Sea ~ me ,.....
2 SOK ROSS AND SMITH,
ARCHITECTS, R. T. Spratt
cc: E.G.M. Cape & Company Limited
Dell Construction Company
Foundation Company of Canada
Jackson-Lewis Company
Pigott Construction Company
V. K. Mason Construction Company
submission ae Instructions ...... tsont Tenderers .. kee
Subcontractors .\ Ls facsimile Lea aa thereof ..... yi

Siew
Addendum. .......... Ls sate covering te. ie eeelevator AX

specification se Ra bean melded). 2-01... allowance Lie
Anglin-Norcross (Ontario) Limited

224 Davenport Road
Toronto, Ontario
Se ee ee ae
ARCHITECTS, R: T. Spratt
Encs.
cc: E.G.M. Cape & Company Limited

Dell Construction Company
Foundation Company of Canada
Jackson-Lewis Company
Pigott Construction Company
V. K. Mason Construction Company
Unit 46
cE THEORY RECALL
The SEZ circle is written on the N hook side of a straight stroke

to include the sound of N.
distances .... +hela Apa conferences ...\_7........ condenses ........ d| aera
experiences ......... \Z..... appearances aoe ee assurances ....... a an
preferences ..\<°....... references ...... are
In phrases zf may be halved for the addition of zt.
ifit would be iby ese if it is possible SR ifitis necessary 2.0%...
The secretary who knows how to use quotation marks correctly

has removed one more barrier to rapid and accurate transcription.
Quotation marks are used to enclose the exact words of a speaker
or writer. A short quotation is preceded by a comma; a long one,

by a colon.
The setup of quoted material depends on the length of the quoted
extract. If the material takes several typewritten lines it may be
placed in a separate paragraph, indented from both margins, and
not enclosed in quotation marks. This is a modern business trend,
If a complete letter is to be copied, set up the letter on a separate
sheet and head it Copy. It is not necessary to use quotation marks.
In copying a letter in this manner, it is essential that it be an exact
copy—exact in capitalization, punctuation, spelling, word division,
style of figures, and in general setup. Much of this type of work is
now being done on photo-copying machines.
When copying short letters and telegrams, the quotation marks
are placed before the date line, and after the signature.
If words are omitted from part of a quotation, the omission is
shown by three periods, or four at the end of a sentence. For example:
We learned recently that “...he stated this fact emphatically
when he gave this lecture. ...”
The omission of one or more paragraphs is shown by three
asterisks typed on a separate line:
Ao ick
Use single quotation marks (apostrophe) to enclose a quotation
within a quotation.
administrative 77... Lo “NE wee-e ee Leonard .(~.... supervisor %

BWUUVUEIALIU 2. OU WUL VisUl _.> ae .
personnel Saye insulation ag 8 daseSa a installed — Vee ELE,
drafting ac naturally re draftsman ........ yoMMe:

projects ..... > Lan, possibility OS Hay becoming No,
"=BS N Siinincerscce
Ses oe enna
useful. 225 situation .ee unsatisfactory meee temporary

UNIT 46 237

1
2
The semicolon is used to separate two principal clauses when the
co-ordinating conjunction is omitted.
The comma is used to set off expressions which identify or explain
terms,
WEBBER AND HALL, LIMITED
CALGARY, ALBERTA
EO Walter Hanis DATE: June 10, 19..
Administrative Control Officer
FROM: James Leonard
Supervisor of Personnel Department
RE: Personnel Services
conditioning ...... low aise proposition eke separately ea ae
within the next few days . Ce,
WEBBER AND HALL, LIMITED

CALGARY, ALBERTA
TO: James Leonard DATE: June. 135-19."
Supervisor of Personnel Department
FROM: Walter Hanis
Administrative Control Officer
RE: Personnel Services
Dai: Saeeeee Orne

ne eee Al. SS
Aen eee
Ne eee Ae eae
$ ;
Cecore
ed
geste iho ae
Giga
a a A kan SB LE eM eee Dia aac I Deedee SE Ao
earlier ~Y—\ -Y.. this week G boiler V_ practically a
Excessive oS unusable .<V. rectify, eon ee .

operation Ye . occupying 0 cuttalled 2 < Caleary,2 us.
' Note the positions of the attention lines and the subject lines.
Remember in each case there is one blank line left before and
after.
UNIT 46 239
Manning Construction Company Limited

472 Eighth Avenue West
Calgary, Alberta
a ees aed nna ee,. WEBBER AND

HALL, LIMITED, J. T. Selkirk, Property Manager
insulation ..>77.......25f.....=f..... fiberglass
strapping AG: board N=, created ..571....c=>... lath

asbestos ._‘ SAM cement on...
1 Parentheses are used to enclose references or directions.
Simmons Insulation Company Limited

488 Park Lane
Calgary, Alberta
b Pele: (Boe NAlecnd Peek Wee MIP ed Debst LN Seat West URAe SBitleg.y vod Raney eae Nk re
ETS
RL te a Ke kee Ee nek ae
Za
ax Ze a eo
Bete ee tee Lene
sis see ca cieanceaasuleceaees Gp cetccceneteeecoeesnscscceecececssaeceratccsecseecrecssceneceseccssenanencacsesensssceeneesecsace
s ZS Za
MANNING CONSTRUCTION COMPANY LIMITED, J. M.

Harper, Manager
nit 47
MRR tHeory RECALL
A small loop (called STEE) is used to represent the sound of ST
(and at the end of a word also ZD). It follows the rules for the writing
of the circle S.
Statin ilide le. stimulus .....<e... subsidized ....\p...... condensed ..J...
UEC ol ae oie chemist __-s. protest sat Ses statute ...... vate
experienced _ \Z storage ..7/....... arrest penis: SUtCh oye
Circle S may be added to STEE loop.
costs ............ protests ae ome suggests ...f...... rests ...Z.....

STEE loop may also be used in the middle of an outline.
BMCIStCee ibe eee suggestion hem justify hes ms
dsegeetnrn eeAge statistics ns ey statistical Jt aN. testify ..b..ve
adjustable .2\@.... distinctly ye distinctive. [o Mdrastic::...=
In some phrase forms words may be halved for the addition of 7é:
in which it is ........ Se eee by which it was ................ 3Pa Pov
to which it is a ee I wish it were not .............. 4 See
to which it was ........... 3eee I do not wish it to be .......... <ee
wn DICTATION AND TRANSCRIPTION TECHNIQUES
Quotation marks are used to enclose words or phrases preceded by

such expressions as marked, entitled, signed, and known as.
Technical or trade names that are used in non-technical letters,
etc., are enclosed in quotation marks. Also enclosed in quotation
marks are humorous words or expressions, and slang or poor grammar
when used purposely.
Titles of books, booklets, poems, pamphlets, lectures, magazine
articles, musical compositions, paintings, divisions of books (chapters,
tables, lessons, charts) when used in business letters may be arranged
as follows:
(1) Enclosed in quotation marks;

(2) Underscored without quotation marks;
(3) Typed in all capitals without quotation marks.
When typing manuscripts it is customary to underscore such

material. This indicates to the printer that it is to be set in italics.
Magazine titles, newspapers, or annuals are simply typed in
capitals and small letters with no additional display.
Remember that promotion, advertising, and sales letters often
use unusual display devices. They may contain titles of magazines
or products quoted and underscored in all capitals.
Quotation marks are used to enclose the names of ships, airplanes,
and trains. Mor example:
the “Homeric,” the “Rapido.”
Well-known proverbs or sayings are not enclosed in quotation
marks.
UNIT 47 243

Fesearehee.
7 Meer ae Ey Ais fp
stairwells Vg. Inspector .~%......... =X scheduled pee ota
1 The comma is used after an introductory clause or phrase or

when it appears natural to pause after a short phrase or word.
2 The comma is used to set off a parenthetical word at the beginning
of a sentence.
The United Mining and Smelting Company
Thetford Mines
Quebec
Encs.

2 Commas are used to set off words or phrases that identify or
explain other terms.
Sage, Meyer and Associates
Architects and Engineers
122 Cartier Street
Montreal, Quebec
UNIT 47 245
THE UNITED MINING AND SMELTING COMPANY,

A. D. Ball, Manager
Administration ..L-..... are phent Ne perspective 5. Ne
em
Board of Directors ot. comprehensive oS

a

Commas are used to set off parenthetical expressions.
DY
wo
PrP The semicolon is used to separate two principal clauses in a
compound sentence when either or both of the clauses have
5 Commas are used to set off non-restrictive clauses or phrases.
The United Mining and Smelting Company

Thetford Mines
Quebec
UNIT 47 247
Come Tie a) reS Ekin ae ae

Nee
a ae ope ke
cp Ne
MEYER AND ASSOCIATES, J. B. Sage

Encs.
Unit 48
Lhe THEORY RECALL
STEE loop is not used:

(a) If a stressed vowel comes between the S and the T.
N hook may be used in phrasing to indicate than.
more than ............. later than (ee larger than
longer than ee any longer than Ee: no longer than ...~ z

UNIT 48 9249
WH DICTATION AND TRANSCRIPTION TECHNIQUES
The following rules apply to the use of various punctuation marks

when used with quotation marks at the end of a quotation:
1. The period and the comma are always placed inside the final
quotation marks. This rule is favoured by American and Canadian
publishers.
2. The colon and the semicolon are always placed outside the final
quotation marks.
3. The question mark and the exclamation mark are placed inside the
quotation marks if the quoted material asks the question or makes
the exclamation.
4, The question mark and the exclamation mark are placed outside the
quotation marks if the entire sentence asks the question or makes
the exclamation.
When typing a list of items, any opening quotation mark should
clear the left margin so that the first letter of each item can be
aligned. This also applies when typing poems when quotation marks
occur at the beginning of stanzas.
careful attention cade
1 The colon is used after the following and as follows when these
Mr. Frank Jones, Purchasing Agent

The Gemini Insurance Company
17 King Street East
Toronto 1, Ontario
FURNITURE COMPANY, LIMITED, John R. Smith, Sales

Manager
UNIT 48 Zot
finished 7... eleesequipped (Seen ee reduction ...... BAles.Rese

prompt reply oyaw ras facilitate 6! oe

2 It is considered correct to omit the hyphen from frequently
used one-thought modifiers that are perfectly clear without the
hyphen.
3 Commas are used to set off parenthetical phrases or clauses.
Mr. John R. Smith
Sales Manager
Acme Furniture Company, Limited
Peterborough, Ontario
THE GEMINI INSURANCE COMPANY, Frank Jones, Purchas-

ing Agent

Mr. Frank Jones, Purchasing Agent
The Gemini Insurance Company
17 King Street East
Toronto 1, Ontario
We eas ee , ACME FURNITURE

COMPANY, LIMITED, John R. Smith, Sales Manager
Unit 49
RR tHeory RECALL
The sound of STER in the middle or at the end of a word is repre-
sented by a large loop. It follows the rules for the circle S.
poster .....S......... register... 2D... foster). 22 administer —~2..
investor ~-\,,.. administering Eee sinister .¢-2.. spinster Bee nee
Circle S can be added to STER.
investors .Jo,... posters ...»....... spinsters WE
STER loop may be written in the middle of an outline.
masterpiece cn upholsterer NK...
STER loop is not used:

(a) If there is a stressed vowel between ST and R.
registry Lh
greater than oo... smaller than ~~). rather than es cae
better than .... 4 oe not later than ..... f-

Ee easier than ....... is2G
HA DICTATION AND TRANSCRIPTION TECHNIQUES
The rules for word division are many and varied. A few basic
rules are worth learning and remembering as an aid to accurate
and speedy transcription. If in doubt as to the correct word division,
consult a dictionary or book specially designed for this purpose.
Avoid word division if possible. If it cannot be avoided follow
these basic rules:
1. Divide words only between syllables.
2. Do not divide words of one syllable or words with fewer than six
strokes. :
3. Do not separate a one-syllable beginning or ending from the rest
of the word.
4, Divide after a one-letter syllable that is in the middle of a word
and not part of a suffix. For example: simi/lar
. Divide after the prefix.
. Divide before the suffix.
. Divide only at the existing hyphen in a hyphenated compound.
. Never leave fewer than two letters and never cariy over fewer
ez)
(SoS
than three strokes, the third of which may be a punctuation mark.

(Continued in Unit 51)

description ....L—... TX ban... conference Aes

UNIT 49 2s)
+ The comma is used after short introductory phrases when it
appears natural to pause.
Mr. F. S. Fairbairn
Metzler Electronics Industries Limited
163 Laird Drive
Toronto 17, Ontario
CONFERENCE BOARD, James Allan, Research Specialist, Per-

sonnel Administration
invitation i participate MA RES manpowet .............5 ,

ES
AUNOUNCEMICHt. when othe eo. TOSteI «oer Damelists pees
<a ee
See . Poe

2 Commas are used to set off parenthetical words, phrases,or clauses.
Mr. F. S. Fairbairn
Personnel Department
163 Laird Drive
Toronto 17, Ontario
NATIONAL INDUSTRIAL CONFERENCE BOARD, James

Allan, Research Specialist, Personnel Administration
Unit 50
A THEORY RECALL
This is a penmanship drill. Concentrate on preciseness of strokes

and proportion of circles and loops. Remember: Copy once for
accuracy, once for speed, and once for control.
facowet (ee LSC A ese) tee ASS? he oh cee
voice ..S2.. SO... vast 2 Do p ass 24. Se ee
chess eho We. Chases Qos chest ........... Chester wDfee Dae
Spleen ners cee spinster

ee Ree DAN nee. d ance eae Ae
Dunster ...(........ pun ....s..>»...d...S.. announce to ree
N hook is used in phrasing to indicate own.
by our own Mew for your own ee ak, GUEOWN= 44
it is our own .....d@...... by their own ay nae through their own 3ce
i ARTICLE
Note: The material in this lesson is the speech referred to in

Units 49 and 51.
society ae conference \.”... for my part So. panel ee ee
assigned ........ sate project-ed Se oe evaluate ..\(1.... Cae.

two or three Mr Federal ....... ee technological a
revealed S,.2% SSCLIOUS uh ne qualifications ——— ies
insufiicient-ly-cy 4... 8 24......<.. specialized cong baht MS, ee < elt.
experience Wane Ae categoryien et — osecondarys 0.422
circumstances d... entirely ..~Y~....... short-sightedness ..... itesRenee 25
motivation ..’\..... standards ..... 4pee as a result (4... A gee
ACCEICLALeC iy. ag. Ae certain o-<.. predicted ...
StLOMGlyi Vocational \__< it is possible
substantial-ly \.... defrayed ..... m wie ..... scientific
personnel oN cw up to date ..... )a regularly ..... ae a ee
survival ote a competitive >:ee financed ee ee

ee ae effectively \_........ experimental== =).
Provincial Sl, SUSIE Osc rae elsewhere ...... ges eee
Lt eee eee AP AthetiG a(n ee perseverance ...... Raye aes
FECOpIMUON 57). en6 eee maintenance .......0d- ees
curriculum <<... mathematics 4. centrally ......... heros c.
truthfully .... iees appropriate eave essentially oJ. dee nneen

instructional =...
UNIT 50 259
1
The comma is used to set off an expression used in apposition.
2
Words or phrases introduced by such expressions as marked,
known as, entitled (or when these words are implied) are enclosed
in quotation marks.
The dash is used to set off a parenthetical expression that
requires more emphatic separation from the balance of the
sentence than can be shown by the comma.
Brackets are used to indicate an insertion in a quoted extract.
The colon is used with such words as the following, as follows
(or when these are implied) when these words introduce listed
items.
Commas are used to set off a non-restrictive clause.
The dash is used to set off a parenthetical expression when that
expression contains commas within itself.
10 The semicolon is used to separate two principal clauses when
either or both of these clauses contain internal punctuation such
as a comma.
Spell out periods of time in words unless such numbers are used
in discount and credit terms and interest rates. Spell out the
time of day when an informal style is used.
UPGRADING BASIC EMPLOYEE SKILLS

UNIT 50 261
ey SRO res CIE eA Gel Re

“So STE SAGYVAO ie ORIM a
Sino ae LU aU co RT
Bere ioc ths NG Oe fa Luat as We YE GS a

‘ @
us ae aL a kee rhe ph hot Rengrerh ee <2 ENS
Been ets \ ete, ae ae “ Eee Sit as ae ee

Za
ee ae Oe ee Zoe Ee OV pean lees me Kod x
0A Winco eee et em ee
aN say we onuo I Keath singed east cB sa edlint Dated Tease ON dielea tace An eRe a
ae ale Co) tens cae ecg ee ec e

UNIT 50
ree eS
IS. LS ee
ee a
oe
Reproduced by permission of the author.
Unit 51
Pa THEORY RECALL
A small hook written at the beginning of a straight stroke on the

same side as the S circle adds the sound of L.
plaintiff ..... Na eae delegate _L.... deliberation ne delicately see
problem ee children 4 ne political ...S........... employment ao
including .<.. duplicate ee circulation «- article ..~............
radical vie ome ethical Aes neh periodical Shee speculate ....\.........
a SPEED BUILDING THROUGH PHRASING
PR CU ROWERS i 4c) eee On OULOWN es my own

. ee . ° .
In My OWN Case 22... co DISIOWT wos loeee in their own
Note: In some phrases own is written in full.

UNIT 51 267
Word division (continued from Unit 49):
9. Never divide contractions or abbreviations.

10. Never divide figures or amounts of money. Very long numbers
may be divided at the comma.
11. Avoid dividing personal names. If it is unavoidable, make the
division between the given name and the surname.
12. Avoid dividing a title; but, again, if it is unavoidable, divide
between the name and the title.
13. Never divide a person’s initials from his surname.
14. Never divide the day from the month. If it is necessary to
divide dates, make the division between the day and the year.
It is good taste to follow these additional rules:
1. Never end more than two consecutive lines with a hyphen.

2. Never divide the last word in a paragraph.
3. Never divide the last word on a page.
PUPDOSE |. \/ Noes: SICEL GLY oerahi: worth-while os Pea:
contribution ..... tale, ou xme tee sundry 2am atlas ee

Mr. R. Clark, Director

Conference Division
National Industrial Conference Board Incorporated
845 Third Avenue
New York, N.Y. 10022
U.S.A.
sul Bias nel wo eM BT ee

ELECTRONICS INDUSTRIES LIMITED, F. S. Fairbairn,
Manager, Indusirial Relations
Enc.

UNIT 51 269
Mr, F. S. Fairbairn, Manager

Industrial Relations
163 Laird Drive
Toronto 17, Ontario
pina RRNA yt oe Noe eee
NATIONAL INDUSTRIAL CONFERENCE BOARD, James

Allan, Research Specialist, Personnel Administration
conversation ae te Vas ae ee propose ...... ACER A Mae
NOrk. 40s reserve ae

==
eye privilege ae ES
I hope that you will find Beara eet

1 The comma is used after an introductory word, phrase, or clause.

2 Words and phrases preceded by such expressions as entitled,
known as, marked, etc., are enclosed in quotation marks.
Mr. James Allan, Research Specialist
Personnel Administration
National Industrial Conference Board
615 Dorchester Boulevard West
Montreal 2, Quebec
ee La notes Neen
ELECTRONICS INDUSTRIES LIMITED, F. S. Fairbairn,
Manager, Industrial Relations
Enc.
ernie?
ft THEORY RECALL
Circle S immediately preceding a double consonant hooked for L

is written inside the hook.
Supple wi wean subtle mel aches CyCleuwee Go. supplement
... \-.......
splendid oN od supplier Ae
Both circle and hook are shown when used medially.
GHSDIAY Fey eet. disclosure ...|....... physical -\......... exclusion —e......

N hook is used in phrasing to indicate on.
CANIVs OWS e 6 esto 4 CALTICOLON te. 2ee Maine Carried Onitheit eras. |
EY
dater on)... Tae cee 2 further on ..... Sekeb ... farther on jee sees
In a business office the stenographer is sometimes required to

address a large number of envelopes at one time. It is valuable to
ai PITMAN SECRETARIAL SHORTHAND
know all the timesaving methods that will help in doing such a
job easily, quickly, and efficiently.
Many offices which have a great deal of this type of work will,
no doubt, use an addressing machine; but, for the stenographer
who has no access to such a machine, here are two methods which
may be used on the typewriter.
1. The front-feed method. Insert the first envelope and type the
address in the usual manner. Turn down the first envelope until
only a fraction of an inch of this envelope shows above the alignment
scale. From the envelopes stacked at the left cf the machine, face
sides up and the flaps away from you, pick up and insert the second
envelope between the top edge of the first envelope and the platen.
As the addressed envelope is rolled through the machine, the second
envelope will be in the correct position for typing the first line of the
address.
The completed envelopes will accumulate on the paper table and
should be removed when about twenty envelopes have accumulated.
2. The back-feed method. Insert the first envelope in the usual
manner, and as you bring it to position for the first line of type,
from the envelopes stacked at the left of the machine, face sides up
and the flaps toward you, pick up and insert the second envelope
between the bottom of the one you are putting in position and the
back of the platen.
When you have addressed the envelope and twirled it out, the
second one is automatically brought into the correct position for
addressing. This may be continued until all the envelopes are
addressed.
When you have decided which method you prefer, practise it
until you have eliminated all waste motions.
This Unit contains inter-office memoranda and external correspond-

ence. You will notice that the style and the language in the inter-
office memoranda are less formal than those used in the external
letters.
UNIT 52 273
CaIMnpaigm (ina.er Benoi tena, Nie ee Montreal peers ae

Acceptance a iat Chemise ena la ba certainly: ace ases
doesnt fo) Leese: intend i Ou Schedule 2a anes dy<i
1 Commas are used to set off words or phrases in apposition,

2 The names of television and radio broadcasting stations and
systems are written in capitals without spaces and without
periods.
McMILLAN ADVERTISING COMPANY

INTER-OFFICE MEMORANDUM
TO: Hal Leslie DATE: January -3, 1190;
FROM: Lucien Sauve
SUBJECT: THE CANADIAN NATIONAL INSTITUTE
FOR THE BLIND
foe Fe ete Solo calle Bo eae

De ee ai dye ee My aU ie Ni ata ee
Se eNO ONES Ne bo? Sl 2a
ae as Atay aera Lucien Sauvé
inter-office
stations ....of...... support Az..\/4...... in conjunction with ...Lo.......

. . . . —“
Lucien ...¢~....... honour odio Jovan. PUN COLIN a ee eg

wouldn’t ...,,4.... clarify f25 abies whether or not.....02.0.. pe
Mrs. Mary Shore

Media Department
La Marsh Brothers Limited
26 York Street
Toronto, Ontario
tlie vee La aia WM M ESL nero a oom nL ee it on ..
1 pete ING Bs Se Se Today AG Sieh ocean
Pe a La eet el ee
NS CXC CAENGIA cerned BRGY mite Ra ah eg
Ola ae
Lda SASS eleeee ie ea a5
ee iil Mine) McMILLAN ADVERTISING CO.,

LIMITED, H. Leslie
Unit 53
a THEORY RECALL
A small hook written at the beginning of a straight stroke on the

opposite side to the circle S adds the sound of R.
parallel
Ce Glee: wee. eo CApUtLCaese gl Reeve programme
manager ..... etal eee progressive ...\=-£........ proprietor... Be pit:
on account of the ....... =:ae ent on the subject (of) ............. Ser ih
oMryour parte... Ne Tisher ers om, therothen hand ee 2 sac) teeta!
on the one hand ........ re Set ct onthe, other sideialii.k. oda... cena.
Sometimes it is necessary to type additional information on a sheet

which is bound at the top with other sheets. This is a simple procedure,
and one every stenographer should know.
Insert a blank sheet into the machine in the usual manner until
about an inch appears in front above the alignment scale. Place the
bottom edge of the sheet on which you wish to type between the part
of the blank sheet which is showing and the platen. Roll the platen in
reverse until you reach the line on which you wish to type.
This may also be done by using a pocket sheet in place of the
blank sheet. The sheet on which you wish to type is placed in the
pocket sheet and front fed into the machine.
[MJ susiness CORRESPONDENCE

1 Trade-marked names, brand names, and commercial products

are capitalized.
2 The dash is used to set off parenthetical expressions which require
more emphatic separation from the balance of the sentence than
the comma would indicate.
8 The comma is used after introductory phrases or clauses and
after short expressions when it appears natural to pause.
UNIT 53 277
4 The exclamation point is used after expressions that express

irony, surprise, sarcasm, or amusement.
Parentheses are used to set off comments that are independent
of the main thought of the sentence.
Quotation marks are used to enclose ironical, humorous, or
slang expressions.
The comma is used to set off non-restrictive phrases or clauses.
Berwick, Nova Scotia
July 14, 19..
Hunter Brothers Limited
165 Dorchester Boulevard
Montreal, Quebec
ove Mrs. Roberta Little
Mrs. F. S. Little
Berwick
Nova Scotia
UNIT 53 279
BROTHERS LIMITED, Pauline Wells, Secretary to Technical

Director
reversion ee bleached a... >Ne ae, Original se L Glmeyy warts t
Gieamy wea enon sunlight. 1.22... Wnstapless a etSeen ere sh
Optical pens
on 0. substantivity .....7yp........ refurbish
. ee . — . . .
1 The colon is used after the following or as follows if these expressions

introduce listed items.
HUNTER BROTHERS LIMITED

LO: MeaeD. Kilbourne “DALE: “Ausust 14,019.
FROM: L. H. Geddes
SUBJECT: STAR
Contract SOs
irs or. oeuittle
Berwick, Nova Scotia
Oe a ee oe7 i Sioa ae
a Se, eS ee od aS erent Vac ae oe) fee EeMA ee oe | Se a)&
ae en eke ee een ice

Unit 54
MR rHeory RECALL
At the beginning of an outline a circle or a loop immediately preced-
ing a straight stroke hooked for R is shown by writing the circle
or loop on the R hook side of the sign.
SRS eee sacrillceh oc pai eynes suppression .°\).......
BUCA
ER Vs cee fuses ove sweater ...1...... switcher .... ese Steepely ee Ne
In the middle of an outline both the S-circle and the hook are
shown.
obstruct aN iat TCUSUCY: ee [be reciprocate .Z.\...
To avoid long or awkward outlines the double consonants are

sometimes used even though a strong accented vowel occurs in the
syllable. If necessary, these vowels are shown as follows:
— almost always ee aimosteminediately. se:
almost certain ......... ACS ae ek almost impossible

almost certainly
HUE DICTATION AND TRANSCRIPTION TECHNIQUES
Occasionally it is necessary for a stenographer to type on the bottom

edge of a page. This can be done easily and effectively by using a
backing sheet or pocket sheet.
After typing to a point about one-third down on the sheet,
place a backing sheet between the back of the platen and the sheet
on which you are typing. As you continue typing and the backing
sheet appears above the alignment scale, anchor the two sheets with
paper clips on the edges. This anchors the page on which you wish
to type and you may proceed to type on the bottom edge.
If you use a pocket sheet, place this over the bottom edge of the
sheet as you insert it. This anchors the paper as it moves through the
machine, and you may safely type on the bottom edge. The depth
of the pocket will determine where you may type the last line.

grievance <_ We Soe cane be Fae Ni es contention Kees wae ay
Union .-.....
oF
violation Nig ea collective al Lear eget Risers
GRIEVANCE REPORT
USA LOCAL NO. 2579
Location: Sarnia Works
Nature of Grievance: Division of Overtime Clause 9.11
UNIT 54 283
Grievance Committeeman
United 7-1... 4~.... Steelworkers (eens. SUDELVISOR eee:

sc
Todustrial Sf) a]. International grievance

—
division ..... & ee a ae second he heh OOS
1 Commas are used to set off expressions in apposition.

LOCAL NO. 2579
UNITED STEELWORKERS OF AMERICA
1031 West Street East
Sarnia, Canada
June29 19
Mr. G. 8S. Goodman
General Supervisor, Industrial Relations
International Rubber Company
Sarnia, Ontario
Secretary, Grievance Committee, Local 2579
distribution ..
discussion ..... |Ef aD)

Mr. J. Hope, Secretary

Local 2579
United Steelworkers of America
Sarnia, Ontario
Woodruff, General Supervisor, Industrial Relations

Unit 55
MR rHeory RECALL
A small hook written at the beginning of a curved stroke represents
R. A Jarge initial hook represents L.
partnership 7 ee engineer... doe. rolfilivey cewea former; cee
feral os. ee: development son CUIMOUTa ee afraid ....>}......
marginal ae terminal ei leras nae
S circle coming before the R and L hooks to curves is written

inside the hook.
always be......... As hoe Or always be glad ae always been x rere
always been done ANS: always be sure PiNu always know a ny

HHL DICTATION AND TRANSCRIPTION TECHNIQUES
Many dictators when preparing unusual or complicated letters or

reports prefer to dictate a rough draft of this material.
Before beginning to dictate an employer will have gathered
together all the information required, evaluated it, and made a
few brief notes. Having gone through these procedures he is then
ready to dictate the first—or rough—draft.
This first or rough draft should be typed in double or triple spacing.
This spacing leaves room for making changes. Rough drafts are
edited, revised, and rewritten—often many times—before the final
copy is ready to be mailed. During this time a skilful secretary will
assist her dictator by checking spelling, punctuation, capitalization,
and providing research assistance if necessary.
If it is a report that is being prepared, correct layout is important
to the organization of the material. A carefully constructed layout
will make use of headings and subheadings, underscoring, capitaliza-
tion, numbering, varied spacing, proper margins, and indentation.
The well set-up report makes it easy for the reader to grasp the
relationship between various sections. Thus, the reader is able to
gain a reasonably coherent picture of the development of the content
of the report by glancing at the headings and opening paragraphs.
TecHiten.a es Pe ee SPINS Sie ees against

°
engineering ..... ibeBetisha Pat. self-explanatory 0000.00.00... ;“4 ier, ie
if there is....... bee Fae hesitates... Faia Sd 4, hems ARM

UNIT 55 287
Canadian Foundries and Steel Limited

P.O. Box 460
Sudbury, Ontario
THE WALLACE COMPANY LIMITED, L. B. Wilson, Sales

Department
Enc.
specializing
1m ..\<..5.2.. \.. repaired .“\_./\.. straightened fald el oe
_ re-coiled Ear Be aoa RG visual aos BAS »ead iene

abandon ...... i:
iedismantled)2[. Nu... hinges ..--7. accidents PGs Bea
| aswellas iS sy resulted EE ae financial-ly So—<..\- geo:


3 The comma is used after short introductory words or phrases
when it appears natural to pause.
THEWALLACE COMPANY LIMITED

HAMILTON, CANADA
ENGINEERING AND RESEARCH REPORT
TO: Sales Department DAT i ey es fae

FROM: Engineering Department
SUBJECT: Reelite Springs
UNIT 55 289
Department
we have received Ky... requisition gad

i ae
BDEEIBS ecvetger SCLADPEG 5 eater ten ..... lf you require .\.., A=~..
CANADIAN FOUNDRIES AND STEEL LIMITED

SUDBURY, ONTARIO
Memorandum to: J. Travers Date: October 1,19
From Desk of: M. Harris
A A ae
requisition ..../..~......
CANADIAN FOUNDRIES AND STEEL LIMITED

SUDBURY, ONTARIO
Memorandum to: J. Travers Datés Octoper 126. toe
From Desk of: M. Harris
es oe ee M. H.
Unit 56
cL THEORY RECALL
Stroke MP/MB is doubled to add R; stroke NG is doubled to add

GR or KR:
tamper ... La anchor .—.... temperature Ly longer ae
September .-——~. linger .
R-hook is also used to add KR or GR to NG and to add R to

MP/MB when the resulting outline is easier to write.
we Can assure you ....... Ch hee i VOUsCANaSsULe: Ust s\n teeee
will assure you ............ we eae. ee we are assured ........ pie rd Oe
we will assure you ........ We pees tORASSUTC anna a ae aan

Zoe PITMAN SECRETARIAL SHORTHAND
One of the jobs a secretary may have to do is to take the minutes

at various meetings. Since these minutes constitute the official
record of such meetings, they must be accurate in all details. In
addition, they must be concise, and they must be formal in style.
It is a good plan to write up minutes as soon as possible, while the
general feeling of the meeting is fresh in the mind.
It will be helpful if the secretary can secure a full background
knowledge of what is expected to take place at a meeting, or of what is
listed on the agenda. It is essential that the secretary be able to assess
what is pertinent and significant in the discussion so that she can be
selective and take notes only on those items that have a real bearing
on the matters under discussion.
It is customary to include in the minutes:
(1) The name of the group or corporation holding the meeting.
) The time, date, and place of meeting.
(3) The name of the chairman.
) The names of those present—usually listing the chairman first
followed by others in order of seniority or—if seniority is not
important—alphabetically.
(5) Resolutions and motions.
(6) Unfinished business.
(7) Copies of all papers presented at the meeting. These papers are
attached to the minutes.
Anniversaty ........¢..... in your letter
=
Southern Steel Products Company

777 Colborne Street
Sudbury, Ontario
UNIT 56 293
wae ak gon Soy ys pCANADIAN FOUNDRIES

AND STEEL LIMITED, Dek” Bruno, Galvanized Sales
1 The comma is used to set off a non-restrictive clause or phrase.

Southern Steel Products Company
777 Colborne Street
Sudbury, Ontario
ae sri ek hte
i Re aad cao arte 1 earaeBin Site:
<Me a INS , CANADIAN FOUNDRIES

AND STEEL LIMITED, D. R. Bruno, Galvanized Sales
Anniversary wie recalls se. ee a that you were not Paden set ie
in a position >. appreciate ay , ee DO, comments .‘.2...
Canadian Foundries and Steel Ltd.

Sudbury
Ontario
Lo: eeee PoE

era z llBlul ne BNNRL
Ae stbeNO ore Ole Sethe eree een oeneeSe OE SE ES
Ms [eee kee ee ee
ea ate (Sees xWien ns a
Sta eae ae ee se ioe hag. 90,
lee CRT SRT Ry are NS |Bs Ce See he ee
Ree eee ee a eee on LN. jo haga
ta oNes ......y SOUTHERN STEEL PRODUCTS

COMPANY, G. H. Lawlor, Purchasing Agent
Want 37
it THEORY RECALL
FR, VR, ThR, and THR are sometimes written in reverse form
S>..>>...)..).. Reverse forms are used:
(a) In one-stroke words where there is no initial vowel.
friends .....53.......... UArCAte et) as version 1,.0s.05.4 freight? 2 eae
ireczZen ee through: 2)".
(b) When they can be joined easily to other strokes (generally

after a left-to-right stroke).
The FL and VL hooks are reversed after straight upstrokes,

K, G, and N.
reflects eaten) intervals

Hw SPEED BUILDING THROUGH PHRASING
it appears that.......... A eee we have appeared ....... Nee
it appears to me ....... hoe Mee hes they dppearede: 2 2a i seperated Meee
will appear ............ (deere Note: it would appear ...... eSace
nD DICTATION AND TRANSCRIPTION TECHNIQUES
Minutes are typed and set up in formal style. As minutes are generally
bound in special books, they are typed on “‘minute’’ paper. This
process requires that a left margin of one and one-half or two inches
be used and a right margin of one inch. Double spacing is usually
used to allow for corrections and insertions; however, single spacing
may be used.
There are various styles used in setting up formal minutes and the
efficient secretary will secure and study a sample of the style used
in her office. There are, however, a few general rules which are
applicable.
Minutes may be organized chronologically or logically; that is,
in the order of the agenda, and as discussed at the meeting; or
grouped according to their reference to one another and their
importance.
They may be itemized and numbered.
Marginal notes giving a brief explanation of the content of the
minutes, or an underlined heading, are helpful for quick assimilation
of the material.
No erasures are allowed; all corrections are made by crossing out
the error and writing or typing the correct version above.
The second page of the minutes must contain the following infor-
mation: name of the committee, page number, and date. This
information is usually placed on the sixth line from the top, beginning
at the left margin with the name..The page number is centred and the
date is typed flush with the right margin.
UNITE 57 297
Remember: the secretary must secure all the information she

will require for the final writing of her minutes at the meeting.
Finally, the secretary who is permitted to go to company meetings
and take minutes is not only providing a very valuable service but
is being given the opportunity to enjoy a most exciting and interesting
experience.
representations ..../ ee VAI NGI Sen confined .....->.... = yea
oriented .......})ioe nyee u nderstanding .. ~p....sek higher ..... aae
available er Naas recommend 2... LA cv ep eeeeee
BTUCETIG CU pele heer ose eliminate .. 4 uae bn4 Ee (oe
[NCO
210)MLApe rene eee ee LOT ee fOVEGOING ee
distributing LAL comments ..e.... referred an
1 The dash is used to set off parenthetical expressions that require

can be indicated by commas.
words introduce listed items.
8 Extracts such as this are frequently typed in single spacing in a
shorter line length than that used for the remainder of the letter.
This method gives added emphasis to the item.
GENERAL ELECTRICAL MANUFACTURERS

ASSOCIATION
TO: Mr. Rid. Pitzpatrick) DATE? Octotera Gyai12s.

President
FROM:T. L. Samuels
General Manager
RE: Silicon Electrical Steel
ae QC a Zs
Se =
a )
ae
oyhe den cweceencenc ce Mensreevuscessursccnsec-t>

UNIT 57 299
Pie eee a G EMA. oe sof Se eee T. L. Samuels, General
Manager
oriented = eee Eaters. rolled .....44....4......... suppliers ...S_.... Nene

EXCINPUlOM . oes:

FROST ELECTRIC LIMITED
LO: Mr. W. F. Fisher DATE: October 18), 195

Purchasing Agent
FROM: OD. W. Simpson
Consulting Engineer
Morn ae es PN Gea
care gees ORS eS Nee

Re. gf a ha Damn fn ae
ford. cvenceee Qin nee )esas ira Anse :

sora aree ase Dae eae ers -3-
pe f- ue vee the D. W. S., Consulting Engineer

Enc.
Unit 58
ae THEORY RECALL
A small hook at the end of a straight stroke written on the opposite

side to the S-circle adds N. The N-hook is also used with the halving
and doubling principle and in the middle of the word when a balanced
outline results.
foreigner .~».... question.......... filed a. modern ......... meen ee
ECONOMIA
.= 7,4 STATICALGS).. ents 4Fen ye maintenance duo...
tendency... 1 oe BCEIAENT 20/06. aha va heabundant «2s cet
apparent Weis CULTENCY:..50) au) ae. render ci ee
extended ......ipee encounter . Ee ea enGer ae Ay handel
OCCUPANCY ..2...¥a.frequency ....... neegoed

as we are ine bella ae as we know dice Meese daa tes
Aare Oatley as here So ks le as we understand ............... Be re
AS MWVEXCAMINOL, oducts tends dae as we have suggested .......... yrials Aaa

It is not unusual for a secretary to have to type a manuscript for an

annual report, an article, or a synopsis of a speech. The secretary
must therefore know how to type this material, which may be dictated
or given to her as a “‘rough draft,” in manuscript form.
All manuscript material should be typed on good-quality bond
paper, 84in. x 11 in., and at least one carbon copy should be made.
The top margin of the first page when it contains a title should
be two inches and the title should be centred and typed in all
capital letters. Three spaces should be left between the title or sub-
title and the body of the manuscript.
The margin at the top of the second and subsequent pages should
be one inch above the page number and one and one-half inches
above the text. If the material is to be bound, the left margin
should be one and one-half inches; and the right margin, one inch.
If the material is not to be bound, these margins will be one and
one-quarter inches. The bottom margin may be one inch to one and
one-half inches.
If the manuscript is to be bound at the top, an extra half inch is
allowed for binding.
The manuscript should be double spaced except the footnotes,
quotations of three lines or more, tabulations, and special listings.
Paragraphs are indented five spaces. A centred subheading is
preceded by three lines and followed by one blank line; a side
heading on a separate line is preceded by two blank lines and
followed by one blank line.
IV. BUSINESS CORRESPONDENCE

Sac aU 2AEN ea determine peo SS

whether <“... supplier.
ee discrepancies |... quantity See
1
AY
UNIT 58 303
+ The comma is used to set off non-restrictive clauses or phrases.

2 When eétc. closes a series, a comma is used before and after the
abbreviation.
MAPLE LEAF ELECTRIC LIMITED

TO: Mr. James McGregor DATE: Aprile d.mloee
Consulting Engineer
SUBJECT: ORDERING OF MAGNET WIRE
ORDER NO.:
TERROR
ee ce pan J. M. Anthony, General Manager
RemOr ted AWeh WN, compares ee ee hee

' DICeredinieet er. .k2 calenlatedisa 2. ge 5 ? suppliers oy Hast
transformer anticipated st shen “A aoe melt cat
insilateds 2e flop cn(y--, LESULALOTS cy BE ZL... averaged is Rear
operating ere margin ..... als f: ee. an 5A ade \eeet.atte 5
tolerance Be Re Yee Gonsuil (ino) ai esecs iaee ee se

1 The comma is used to separate two principal clauses or phrases.

3. The colon is used to introduce listed items if the words the
following or as follows are omitted but implied.
4 The comma is used after short introductory words when it
5 When two numbers form one item spell out the shorter word and
express the other number in figures.
6 ‘The comma is used to set off a non-restrictive clause.
MAPLE LEAF ELECTRIC LIMITED
TO Mr. J. M. Anthony DATE <2. Wise nel Oe
SUBJECT: ORDERING OF MAGNET WIRE
ORDER NO.:
UNIT 58 305
eee rises | Sancta We Toca cl eo

{Cal 2a a ema Bey ees Nee meee eo Be Biri re ens oe nk AS ko
a oe DA ae Aone eo
Palen ss Fee ie 3 Aen Oe 8, se ee eee
seats ihn nr Se ea ae
IEG A
ey
re ee ee
a Ku... James McGregor, Consulting
Engineer
Attachment
Unit 59
Ae THEORY RECALL
When a final circle or loop occurs after N-hook at the end of a

straight stroke, it is written on the same side of the stroke as the
N-hook to include the sound of N.
instance ..... ene SEfisspcs nem explains ....S.... substance = a ‘yoF
experience. \. \\Z entrance Bon ilen against ...........
N-hook is not used finally if a vowel follows the sound of N.
journey ..... ae attorney ple ar rainy ....Z........... piano Migs
fclomyye ae colopyei a.
as we explained Rhee a Rane as we found ............ Odes ce CA
ASI WerhDOWrtiel eS 2610)

ch cate as We promiseds 2.0 ec.ee
as we think there is .........., (:

ar ee ASaVE LAC NOte eeoh eae
All pages of a manuscript should be numbered consecutively in

arabic numerals. The first page is not numbered if it contains the
title. Other pages may be numbered in the upper right-hand corner
or at the right margin on either the fourth line or the seventh line
from the top. An acceptable variation is to place the number in the
centre of the page one-half inch or one inch from the bottom. This
method is essential if the manuscript is bound at the top. The word
page may precede the number. It is customary to triple space after
typing the page number.
A very important part of manuscript typing is the proper planning
of footnotes. The correct placing of these footnotes is more easily
determined if pencil marks are placed in the left margin every
inch for the last three inches from the bottom left edge of the page.
This will let the typist know that when the first mark is reached there
are eighteen lines left. Since there is a bottom margin of one inch,
there will be twelve lines left on which to type. This planning is
necessary as all footnotes must appear on the same page as the nota-
tions to which they refer.
When setting up footnotes, the following points should be observed:
(1) Type a line two inches long one line below the last line of the
text starting at the left margin. Follow this by a double space.
(2) Footnotes are single spaced, but a double space is left between
them.
(3) Footnotes are numbered consecutively with raised figures.
If the typewriter has vertical half spacing, use this to place the
raised figure. If not, turn the cylinder back slightly and type
the number.
This number corresponds to the number following the nota-
tion to which it refers in the text. There is one space between the
raised number in the footnote and the first word of the footnote.
In the text proper, no such space appears between the text and
the raised figure.
UNIT 59 309
IV BUSINESS CORRESPONDENCE
This is an office memo. Note the style of memo used by this firm.
“2
qualified oe WS
oy: . worth-while a roe editorial ...... Lo
EO: Ralph Henderson DATE: August 6, 19..

FROM: Harold Derocher
See oe: eet Se teri F755 1d

suggestion ...K<ved ies ftaes 1 hs for your consideration ..... “Sei,
tentative he partial Va indicate ——. please let me know Lyme

2 The colon is used after the word following when it introduces
listed items.
Fraser Publishing Company

51 York Street
Toronto 3, Ontario
weN Re ciec: Frank Windsor

Encs.
lew days ago A... Vidaseneee ax ple. unfortunately

a
arrived Boe ae Derocher ...... 12....... coincidence Looe

s
atthesame time 8 acquired ............ ee Sentiticssae ae ey i

UNIT 59 311
intimate Snell wears liaison ........ ‘ Peas LP concentrated Se sh ar
activities 2... |
Wee tas elementary ..4<...... intermediate ane ee
secondatyin a7... Benoit Soe cS specialized ..\9... Ae
a Vv
: ° —<— .
vocational UN... .. commercial-ly 7... professional ........ MC a.
activelye. ae, |
pete accountancy Sitesi AUCIINS ee
administration .t-.... corporate 22... under the circumstances ea
urgency ..... A. eae elaboration .\Z...... holders ..... ae rte se

negotiations —.e7.. manuscript should be glad to hear ey
The commas are used to set off words in apposition.

Commas are used to set off non-restrictive clauses.
DD
m© A semicolon is used to separate the subordinate clauses in a
5 Within a business letter titles of books may be set off with quota-
tion marks, underscored, or written in all capitals.
Mr. Frank Windsor

576 South Drive
Town of Mount Royal, Quebec
eee i Ne nr
Ae So Ns es Cas
me Pe rata a HRD Noles leant a ee
EAs
I ee SO IRR MEMO RS UR CET
eek ee seen
20 eee a ae
Sena tte ae us nd Gocncdh
BOG, DENOTE PUBLISHING
COMPANY, Ralph Henderson
Unit 60
LE THEORY RECALL
A small hook written at the end of a curved stroke adds N. Circle-S is

added by writing the circle inside the N hook.
detriment -.....2 h..

ates concerning ......\W.......
When a word ends with the light sound NS after a curve the
stroke N and circle-S are used.
. Wen 2D.
finance ....... ae hedat: SCICHEC ol cee ees announce. (35) Gea
POUOCANCE: omen wp ZO SCLN ANC cll acu ty ANOW ANCE ees Meee
as well as o as well as possible 56

.2.,........ as will be seen 6
Nw
BS SOON! Asli hi). as soon as possible .........°...... @s'sOoi as itis telbea

textbook .\_e...... manuscript —*- guidance d_.. editorial...
men and women .->..... university ..4.... graduates ut eek eS . ce
Ue EPUOIN en ee ON oe agent poten os instrumental ....f.........iueh
EXPENSIVE... ie Shee unwieldy .

A. Somewhat 28.60 eee
usable ...AK... govern-ed (ES er preparine = oe
consonance .....¢!-+_2....... procedures ...p..... adoption
dependent ......... eewee’ educational Es toa large extent
certain requirements .......0%........ dictated ..... LeDae bsnee Pa Ls ee
allotted ..... aoe ee ae acceptanceaaesi. modification nae: “SS Ae
Tejecuon a... lus Rete, potentialities ..»......... estimated a
ENS Cyc \oy eae. amortise —~h i project-ed oS: Pavel ins24
speculative ...\...Ure consequent “¢....... competitive .........: 4Pets Sy
available ...... zCLE SIZE cw dei tail contribution BO
divorced .........: Poe appearance ee Pe eS hat utility “fo
preliminary ....\C....... ACh ae fuming. 4¢eul2e!


8 The comma is used after short introductory expressions when it
seems natural to pause.
5 Brackets are used to indicate an insertion in a quoted extract.
6 The dash is used to set off a parenthetic expression that requires
UNIT 60 29)
more separation from the balance of the sentence than can be

shown by the use of the comma.
7 Parentheses are used to enclose explanatory matter that is
independent of the main thought of the sentence.
8 Amortise is to provide for gradual extinction of a future obligation
in advance of maturity especially by contributions to a sinking
fund adequate to discharge a debt or make a replacement when
necessary.
9 Single quotation marks are used here to draw attention to the
unusual use of these words in this situation.
THE BIRTH OF A TEXTBOOK
UNIT 60
eH Te Te ee
a ee ee ae Bie, ee
Reproduced by permission from “The Bulletin,’ Ontario Secondary School

Teachers’ Federation, Toronto, Vol. 44, No. 6.
Unit 61
Pt THEORY RECALL
A small hook at the end ofa straight stroke written on the same side
as the S-circle adds F or V. This hook may be used with the halving
and doubling principle and in the middle of an outline if a balanced
form results.
refer ye Re tentative fae alternative hy se
dividends ......... fert we deferred AC privately ..... Ne maces
drafted ......<. V ere tes _ constructive okeyaie creative seo eee
BerAsttas Meee te wo as much as possible ........... Lefa ene
as it is not yet........ ee one as much as can be..........: fy

Pea ad eee
Are your dictation materials ready and organized for immediate

use?
Have you dated your notebook?
Have you identified your notebook with your own name and the
dictator’s name?
Beeymolds Gy 2 a
editor ......... Lorene Jjaspera. Le hi ee
Edmonton ...... lL ieee ALLICIO Ec. aetna which appeared..... 1Sin

ws :
CCCUITCO see cea nianuscript= 7 aN Syste <
1 The commas are used to set off words, phrases, or clauses that
identify or explain other terms. When a comma and a closing
quotation mark fall at the same point in a sentence, the comma is
always placed inside the closing punctuation mark.
2 Titles of books, booklets, and pamphlets occurring within a
letter may be enclosed in quotation marks, underscored without
quotation marks, or written in full capitals without quotation
marks.
8 The commas are used to set off parenthetical expressions,
4 The dash is used to indicate a break or an afterthought. Remember
the dash is made by typing two hyphens with no space before,
between, or after.
UNIT 61 321
Mr. J. A. Reynolds, Editor

GENERAL REVIEW
72 Jasper Avenue
Edmonton, Alberta
ROE Oe as. 2 SAVAGE ROL Tn ie , A. R. Robinson
Encs.
we would be .«“N. issued .......... ddsEaitensneteie implies! 7eee
prefer. \% ce MON-CCCNMICal ae
eae 1.20,ae ADSOLULC 2 a cs eee
minimum ONE incorporate Poca apie
‘ee oe complimentary 2 ie offprints oh ae
deductible ..... < fut SCCTCLATY aie Gi ae these arrangements yo

2 The commas are used to set off non-restrictive (non-essential)
clauses.

clauses.
Mr. A. R. Robinson
123 Main Street
Winnipeg, Manitoba
ee ees Se ee J. A. Reynolds, Editor

UNIT 61 323
forthcoming \_/C_... as soon as possible hae: Editorass. L.Sete

your attention ee incorporation =~ \)... peace a ors oe
Reynolds ne ee WCMtIOnCd ee as complimentary Ne?
offprints Zee deductible ..... i Foie ates honorarium ee.

printed .... Ney Sera instructions .....b9.......... biographical
contributors se)

Mr. A. R. Robinson
123 Main Street
Winnipeg, Manitoba
pe mses ay bane! (enn ase teed ose Oe DR Ros ad saat aes Seale dosceadea gs wax Gaus eaaeuneatenes
ee a Ne
CONSoraienee Cl rane. Beis co fa oe

Bde bet Bel See gv Sets Sede
sae ees a \ribet: aay Ligh 3

CEA it Okene
Citta. nn eae
halAs Marion Wilson
Encs.
Unit 62
oy
as THEORY RECALL
The S-circle is added to the F/V hook by writing it inside the hook.
The F/V hook is not used when a vowel follows F or V.
reserves as eke graphs ..... <u. achieves _ eee coflee ae ser
HCAVYaeee Ses deen
as soon as we Can ....... Cae Bat as soon as convenient ..... ee eel

OLN
as soon as we have ...............00.< as soon as they were .........\<........
Onn
as soon as we know .........-.-eccccceee- aS a result’...28 fs a ae
mH DICTATION AND TRANSCRIPTION TECHNIQUES
Are you dating each new day’s dictation in longhand at the bottom
line of the page?
Are you using a rubber band to separate each day’s dictation—
the used pages from the unused ones?
Are you starting each new day’s dictation on a fresh page?

Are you leaving a few blank lines at the beginning of each letter
for special instructions?
VOCABULARY-BUILDING PREVIEW LETTER i
United 22s se Church... }Bie Observer 2a ee

publication ee Belgian Nd fee portraits ....... ~~ iii cgetlee.
Calviniues at. Sar eter: surtaxs ¢lus =) erect aes ga ane
Presbyterian ....¢/4....... Protestant ....u....... Marnix ...... cae ae
Pereldtcds oe rae Tardnenees

=
ive Flemish sey Saat
EK
ASSOCIAtCUIEE se ee firebrand Dy illustrate ye
1 Commas are used to set off non-restrictive clauses.

Dr. R. L. Armstrong, Editor

United Church Observer
85 St. Clair Avenue East
Toronto 7, Ontario
UNIT 62 327
A fem yar Bin ses HEY ree a
fer 4) Kae ‘aMe er, ee. \ bee Oe eg es Ve V]© Beret ire
= Noheond at > i ae eee a ee aS

NE had ie a eee st ee Cas
eee = Kn =
eee
io.
a lea
ae eG Reine Need On alee

bese oD eae eee ae SW Kenan ug.... Louise Royce
I am unable to definite ...... commitment .... iene. |re ee
acceptance, Joven speculation. .....\......... Nano


Miss Louise Royce
Box 72
Swift Current, Saskatchewan
approximately Se Calvinists ee Cards) ee

speculation ........ Soulebe ae Aa ee delighted ....V/1..... privilecé ee
editorializing _ |“Weare
ear dine
ae timeliness .—~........ .

Mr. T. L. Kenney, Managing Editor
United Church Observer
Toronto 7, Ontario
Unit 63
BM otueory recat
SHUN or ZHUN, spelled in various ways, is expressed by a large
final hook. It is written inside curves.
Uivistonies- eer tka: donation. ....... ee attention 30. ee
definition .......... |-2...... estimation ......-...... depreciation ....... Loo ae
confirmation aes concession. ....... ’eee vision ....... hates sar
Version .....:. ch ee elimination ..4~_2.... cancellation ...... al ae
violation. ...... ie ieee intentional ...........4..... legislation ......... (ae
remuneration .\—~.2. supervision .....: aA na resolution ....... va a See A
A SPEED BUILDING THROUGH PHRASING
alter. a time....0\....!.0..0..-.: alter Deis aie after that........ Newet
after which S Ee alter they... ie Ee ease after we have

(
Have you chosen a method for turning a page quickly?

Are you using your chosen method for turning a page quickly
consistently?
Are you aiming to have that “‘cushion” of speed available when
the peak loads come?
recommended ERENT et oie eh highly ne oe Weller .&....)

a

2
Mr. G. W. Bigger
National Securities Limited
12 Decarie Boulevard
Montreal, Quebec
Mary Dore
UNIT 63 331
current .2..__”. /\ informal
Femtlanly 7 fe... Vasa t compliments cae Nees ry
securities a/be Jl. Veurden Se Research
Portfolio \a__Zconfidential Sine hes feportn Wan Ne

Z
1 The comma is used after short introductory words when it

The comma is used after introductory phrases or clauses.
3
Miss Mary Dore
123 St. James Street
Montreal, Quebec
"a dE a aacie tears rea
Nene ei 2
SECURITIES LIMITED, G. W. Bigger

Enc.
Unit 64
LAs THEORY RECALL
When attached to straight strokes SHUN-hook is written:

(a) On the side opposite an initial circle or hook.
consideration ..... 1;pee creation ........ ESE Le! Staton ee (et ee
tradition ........ |Bench: :.... completion ....\........ distribution

)
(b) On the side opposite the last vowel if there is no initial circle
or hook.
Eduigation |p Se. tanm operation ...... Re Se. occupation ..... ae
MICHON Glee fo.ied ae mi POLUOM eee eee Occasional: ect
Me@ncuons:.;A.cl oescsn directions ...... {Eeeee expiration ......\Z.......
reconstruction food vee preparation Sey see
(Continued in Unit 65)

UNIT 64 333
Are you building a broader vocabulary?

Are you developing the ability to write unfamiliar words quickly
according to the sounds you hear? If you hear the word correctly
and write the sounds you hear accurately, you will be able to read
the word when you are ready to transcribe.
Are you using your “vocabulary-building notebook”’?
This series of letters is the correspondence between a Canadian

bank, its branch in a foreign country, and another bank in Norway.
Many of these letters are translations and are, therefore, somewhat
stilted in style and expression. Since many secretaries must deal
with this type of correspondence, the material has been reproduced
in its original form.
This ts an English translation of the original letter written in Norwegian.
GELAUlOUsieNACre Vc Vi va 8 correspondent
08 haat. es
COLLESPONCENL .,gcpticerss Sessa at eee
arrangement etaad ee we would be pleased 2/7... volume ee nee
“LNT aa OE Lee lene directly mais ee cee tte ae a Rec
ISSUING «Joong enn foorrrerrrten transfers ....: - ee London .....A_<.....

authorized pee ae Ce tues, signatures a... telegraphic PAE’
ordinary
favourable _\ So ns ACCOLGed neers ee OS ee

PUNCTUATION ‘AND TRANSCRIPTION PREVIEW

General Bank
Oslo
Norway
UNIT 64 335
VANCOUVER PACIFIC BANK, John Collins

itilizing eeaos Waves ff Operations Ne consent ..fa-...../5:
designating ¢--~—.... 4...d—2 reimbursements Kees Aer ok

mutually .......<....... maintain issnale herctoee Ne nen:
necessary arrangements .»Q7)..... authentication 2.0.00occeccssccssssessuee
institutions OR rae

3 The comma is used to set off an introductory participial phrase.
Vancouver Pacific Bank
Vancouver
Canada
SENN ee ee a Nee eas ~p..2 <y Ui ina ee ge

by eee Pie ak GENERAL BANK OF NORWAY, Frank
Werner
Enc.
prompt attention .\—-.. telegraphic heats
tom i, Foreign Exchange Devs ment =e relationship He.
institutions ._.. seers


General Bank of Norway
Oslo
Norway
eS Sola care ee
UNIT 64 337
Ss
pret ee a Cre
kee ae (EO tree 1 E ~ Be eee ae Be Oo Pee Nei
ee aes ee Neem , WANCOUVER BANK, John Collins

Winit 65
A THEORY RECALL
SHUN-hook to straight strokes (Continued from Unit 64).

(c) When attached to straight strokes SHUN-hook is written on
the right side of simple T, D, or J.
condition 2. [2 .. 1x petition ........ * SS ee addition .......... Lane

accommodation rede eo? quotation ........ ieee expectation ey “
J
transportation yeas consolidation mae ae
(d) After fk, vk, vg, /k, and lg SHUN-hook is written away from
the curved stroke.
Selection: .. A eoccene: location ee oe noufication™.. sees

eee
all manner all over the country a,
AMeimatleKs: tis ok..2 bees ee all the world

UNIT 65 339
tT DICTATION AND TRANSCRIPTION TECHNIQUES
Are you using the pauses in dictation to edit your notes—check

spelling, insert punctuation, or correct faulty outlines?
After pauses or interruptions always remember to read back the
last sentence that has been dictated.
AV| BUSINESS CORRESPONDENCE
past due a eat remarks ~~... column SFZz as we have no Saas
CANADIAN RESERVE BANK

FROM: Office of General Manager
TO: VYoreviule: Sranch GOA LE. SAprile 7s arora.
CUSTOMER: Brown’s Variety SUBJECT: Loans
es pee ot be Ne ea
oa penne Gleeeece? paca poner ae es}
Seared Re AR wesees Qa OSss lascncosengeeecateaetieaees
secured su.) ae ae \.. assignment d....Js.... Confederation Sp

surrendered Wye solicitor ..£0....6.1....... estate ....... )
POO oer
HN OTCEM tO ark ent expedite... i. are apparently es we

Succession ........ pee va we succeed ...l...... “ae e

<a

Note: P.D.B. means Past-Due Bills

O.D.A. means Overdue Account

FROM: Yorkville Branch
TO: Office of General DATE: April 10, 19..
Manager
ese Ge Moto le a) ea ae
ie ee eat ew Re eNO
sl
ohn mewe bo are ee. ERED. aa wae een er Qa Nees
eee aa Pane John Brett, Manager
repayment ......0 Nereis some time ago ax<>—..

UNIT 65 341

FROM: Office of General Manager
TO: Yorkville Branch DATE: August 9, 19..
eae bE fa dels are hee ere me

a
Were & bt te ee ee
sa
Unit 66
LE THEORY RECALL
When SHUN follows S or NS-circle, it is expressed by a small

hook written on the side opposite the circle.
taxation Ne here proposition aN Brrr tes 2>: requisition. 2 a:
physician |W... compensation ......... de transition 27.3 aee
Endings such as -wation or -uition are expressed by the stroke SH

and the N-hook.
situation oier intuition = Dog evacuation Sree tuition =)aes
S is added to SHUN by writing the circle inside the hook.
nations .»_2... discussions Jee propositions. \,.corporations
ANOLE POUL." ce) hou eed anotherimes: exc eee
another subject for anothen acess ee

ere SS Se : =
anothemopinione 2 :in,, ee in: another sense... se eee
UNIT 66 343
Always be sure that everything is understood and clarified before

starting to transcribe your notes. Do not annoy the dictator by
having to return for clarification or by having to re-type a letter that
does not satisfy him because it does not make sense.
Learn to understand your dictator—his habits and his prefer-
ences in dictating.
iV. BUSINESS CORRESPONDENCE
eFa
a
earlier YO.)
1 In business letters, titles of magazines are only capitalized.

2 The comma is used to set off parenthetical expressions.
Miss Mary McKenzie

The Northman Magazine
Edmonton, Alberta
sea Se a ee PROVINCIAL
MUSEUM OF MANITOBA, Jackson Booth, Curator, Depart-
ment of Ethnology
disappointment as aad Ep aR ea: appointment peti.
Curator Ethnology ...... bynx Cop. delighted eee /

activities dd eed Sues photographs ...... Soa aes
au strate ofall ofaee (fj CAMOCIIS ee
supplemented Leeder Ne ies publisher TN ss NS atx
welcome ../—..... Priendly ets yyclcn. Montagnais eee,
Ungava oN . Peninsula Ss

2 When a parenthetic expression requires more emphatic separa-
tion from the rest of the sentence than a comma would indicate,
the dashes are used.
3 In letters, titles of books, booklets, long poems, and pamphlets
may be enclosed in quotation marks, underscored without
quotation marks, or typed in all capitals without quotation marks.
UNIT 66 345
Dr. Jackson Booth, Curator

Department of Ethnology
Provincial Museum of Manitoba
100 Wellington Drive
Winnipeg, Manitoba
Lu..Gx.... 8f,. THE NORTHMAN MAGAZINE, Mary McKenzie,

Editor
exceedingly ER teers or tos enterprise
Friendly 3. Montetn Zs
Ungava ~~... Peninsula Ne
z>
sometime on. attempt 0... Rupert Aye
Miss Mary McKenzie

Edmonton, Alberta
PROVINCIAL MUSEUM OF MANITOBA, Jackson Booth,

Curator, Department of Ethnology
Unit 67
A THEORY RECALL
In order to obtain a shorter outline a consonant is omitted when it is

lightly sounded.
P is omitted when lightly sounded between M and T or between
M and SH.
prompt at presumption ..... s=......... redemption ..... lc...
tempting ........ fae contempt «a... Eee assumption. ....... bsne

\ o~
Gs a ne symptom ......... Ce eee stamped, A eae oe
any more... ae okts any Otnene «7. il Aen in other, words 40

ete
anything else mere anywhere else... AD YONG) mus ser
wie ees
TT DICTATION AND TRANSCRIPTION TECHNIQUES
Do you know how to handle changes in dictation?

Are you encircling individual words, sentences, or phrases which
are to be deleted?
Can you handle changes and substitutions of new words?

Do you remember the printer’s sign for showing a transposition?
Can you handle the addition of long insertions after the sentence
or paragraph is completed?
For a review of these points, see Unit 10.
SOmMIUC arse Ass. morethanls 22s) delighted =.) 7a
ethnographic (<7 _.. Com field . Kaen it is certainly _... ir A ya
Couture’s ..... an see Delanglez .... VO... Archives a: eet ae

Zs
document . LL. CY photostatic ..\....... SWONINwae A Slee

testimony ...... ae manuscript of this matter... (ae or
Miss Mary McKenzie

Edmonton, Alberta
UNIT 67
ae
‘faPee ie es es Boi AY Eid
‘ ;
ee ce ee? RON rs etna ate

a eepa om Gatrrcpeni ceioc 0 oowe: Sp aerate
ae neee So ee PROVINCIA
MUSEUM OF MANITOBA, Jackson Booth, Curator, Depart-
ment of Ethnology
if there Noe eg please let me know ..Semus im fact cca
ritual ...,42......... possessed ....... yoy cm alas
Miss Mary McKenzie

Edmonton, Alberta
ee ele Ne Ce
ee wea ae aed Be Nees t ih ee a
| ee A ie
Be ees nl ae
PROVINCIAL MUSEUM OF MANITOBA, Jackson Booth,
Curator, Department of Ethnology
Encs,
Unit 68
ae THEORY RECALL
K and G may be omitted when lightly sounded.
ATEXIO
UlS Seri reee TAS CHG tpt ee een eee eee SANnCHON@ ete
before there (their) ...... = re. betoresitis: wee SS RE...
HOD DICTATION AND TRANSCRIPTION TECHNIQUES
It is wise to take down addresses of correspondents in longhand if the

complete address is dictated.
Remember to plan a method of identifying in your notes to whom
UNIT 68 351
the letter is to be addressed. Some secretaries use a numbering

system; others prefer to place the surname or initials of the addressee
in their notes.
Willmaker . ire cstaten eee. )PEGA hy ene executor “ae...
formerly eeaoee ae Boulevard ........ Wee deceaseds 8 7 aeOSE
uncredited Sele accrued ear Sh et thereChwe See
ithe event of the _=- Ss... of your teply 2)...

2 When a parenthetical expression requires more emphatic
separation from the rest of the sentence than the comma or
dash would indicate, parentheses are used.
Winters and Sharp Company Limited

Investment Dealers
2 Finance Street
Toronto 1, Ontario
UNIT 68 353
eae: eds
Tes f
eat
: |
S =
Nie
2
_SEAR
EEEE2 eaten
el ona) ren ,.. CHARTERED
a
Zz
coat me
TRUST COMPANY, Melville Hill, Trust Administrator
in connection with the "—_,... certificates ..oA.,... Coverage ..... 5

S Lone
succession ......... ieee ee Kath forward ae gts

1 A compound adjective modifying a single noun is hyphenated.

3 Com stands for Common.
4 NPY stands for no par value.
Chartered Trust Company
20 Busy Street
Toronto 1, Ontario
S04 PITMAN SECRETARIAL SHORTHAND
WINTERS AND SHARP COMPANY LIMITED, John Dobson

Enc.
Manager, Canadian National Bank

1 Finance Street
Toronto 1, Ontario
UNIT 68
ne Wace gl Soa ee
er Lia ee oye ead eee pel as at Lene
_ ene SI LaterRe tee are Meera
Sy
Lee Lee see ere crete ae rece Ld: ara
Rees: Benn an gent Lb Mao Sar

Beer asoe
Ae eh Pacers Mean ec)
ees se Chel Cee
Re NL. |
Bae fee ee Diese Zc eae
_ eee RR cere er eae cena
Je IANO NO SUMS ch in ORO end El
R--~€@. ---- oe see seeseeeseeeee
SC ere Calc CHARTERED TRUST

COMPANY, Melville Hill, Trust Administrator
Unit 69
Pa THEORY RECALL
T may sometimes be omitted when lightly sounded after S.
UISLLY onto, | ie aes DOStAal mow Nene domestic ........ eee
mistaken ......<2==......... testimony ...d——..... postpone ........ SeeSol. Bee :
institute ..-8.....>;f....... optimistic CP... substitute... \pFok ‘ sia

trustworthy Pease ee manifestly mostly chee Ae
best of our ability ......... aresNee bestiterms 2.2. Se Pan ey Je
best of my ability........... oR 2 eae beste Waye ae cr: Dts aera

hat)
Dest possible 2jax yeos-. — Piya ee mie) best wishes ............ 4 = ye
Check your office equipment. The right kind of equipment, kept

in good condition, will help you to produce good work.
Is your desk the correct height ?

Is your chair comfortable?
Are you cleaning your typewriter daily?
Are you moving the carriage to the extreme left or right before
erasing ?
Are you covering your machine when it is not in use?
WV BUSINESS CORRESPONDENCE
conversion mW: ee ‘a se easecoee assistance ae

Wee taee
2 The hyphen is used with an adjective composed of two or more
words used before the noun.
natural to pause.
4 The colon is used after as follows when it introduces listed items.
® The commas are used to set off non-restrictive clauses or phrases.
6 ‘The comma is used after an introductory clause or phrase.
Securities Corporation Limited

207 Sherbrooke Street
Montreal, Quebec
UNIT 69 399
ae a eas tee A mo
a a ehinnloree c DOANE Facets Qn
ee ‘0.22 LAD... .., TORONTO STOCK EX.

CHANGE, Rodger Harlow, Executive Assistant
Encs.


* The comma is used after an introductory clause or phrase.
geographical names.
Note that the time of day is spelled out when the word o'clock
or any other informal style is used.
Toronto Stock Exchange

234 Bay Street
Toronto, Ontario
CORPORATION, W. C. Miller
secretary ..... Be ie contemplated px aS conversation
pertaining ...\= ae
UNIT 69 361
1 The commas are used to set off words in apposition.

2 ‘The comma is used to separate two principal clauses.
Angus Corporation
1291 St. Laurent Boulevard
Montreal, Quebec
i ee GeS fee ez aie eT
Rodger Harlow, Executive Assistant

iit /0
ae THEORY RECALL
1. hesitated, credited, expedited, constituted, illustrated, facilitated.

2. operate, operated, operating, operation, operator, operative.
3. direct, directed, directing, direction, director, Board of Directors.
4. creditors, operators, dictators, investigators, typewriter, educators.
side by side ......... 5 el oat year by year
by considering ...... pea by every aie nvae

UNIT 70 363
TH} articte
modern 2... corporation LES Sa oe thousands oof eran
nundreds sb e. behind ......... Lg ne eoaten underlying Roe
activities fod, ~ ordinarily ....=7-..... ee capital one ees
businessman one Partners lee shareholders <fc
proportion-ed .....\........ agetelie Se cami Bs part of ...... oe
prosper ee operating ........ Wore Besa earnings see

Q-
some of these te oe mm ordert0.c0.. distributed Se
dividends ....... r
Feet investors a ae anxious Nl
warns 3 ones Pg bankrupt eS A es worthless ...2C......
1 The commas are used to set off non-restrictive clauses or phrases.

natural to pause.
3 The comma is used to set off an introductory clause or phrase.
clauses.
THROUGH THE WOODS

es ed a Oe ee
‘Naa ALR Ra heed Lace OS
UNIT 70 365
TANS NS aes |
NAN (ae oh Hy \
“ |" Hh If ) \\
\ Wy Wy) J \
= NAN) \
ty
n =
ait >
WY "hee ai
1
Rows : MAY
(lange fall
Lt THEORY RECALL
TL pea geen
a ee PR te eee
Dee) RE Na s. SiriansVet, Nee eae Soe eee eee
“hile (atree des ms es ER: cet a Pie ste eee :
Me i EE eee
KEY
1. instruments, instrument, instrumental, instruct, instruction,

instructor, instructive.
2. their own, your own, her own, our own, my own.
3. direct, directed, directing, direction, director, Board of Directors.
4, reference, refer, referred, referring, referee, referendum, referen-
tial.
5. technical, technicality, technique, technological, technology.
6. calling attention, prompt attention, best attention, early atten-
tion, necessary attention, earliest attention, little attention.
WNUEF 71 367
by your own. ........ aS Mae, ena by their own ............. S isan ee
by no means ....... = eter by those who are.......... BeRie eS:

by some other means ..* >... by which it is Gs petahs hee
DICTATION AND TRANSCRIPTION TECHNIQUES
The secretary who has her work routine and equipment well organized
will produce more work, better work, and will be less fatigued than
the secretary who works in a state of confusion and disorder.
Are you developing good work habits?
confirm dee ys telephone deste conversation ae ae Nesae,
Concession 0ee Township .....|...... registered A AACA, 4,
aie Pr td ss possession eta Qondunee. not later than fe

‘ cs
GHENTS ets

2 The comma is used after introductory clauses.
Messrs. McKenzie, Scott and Evans

80 King Street West
Charlottetown, P.E.I.
erg ak | , ey anes ee Nee

ea cnn
Shoe ea ae a
ee ea ee fee eh
bi cone Soames aPEG. COO Oe sca ae
Sab ects apes bcndd geen
5ao ae ae: Ul pete tO ees

UNIT 71 369
SN eee Rms arn Cea Ne <4

Sener ae Seen eal NN hin
ae.
WATTS AND WATTS, John Harrington
in accordance with

Messrs. Watts and Watts
Barristers & Solicitors
Dae Oh REE ane hen " SOEs ere erence > McKENZIE, SCOTT AND
EVANS, Walter Scott
Encs.

Vv
apologize ONE RN Crea earlier -Y...).-..... approval 2. ee

Messrs. McKenzie, Scott and Evans
80 King Street West
WATTS AND WATTS, John Harrington

Enc.
Wart 72
LE THEORY RECALL
KEY
1. personal, original, final, marginal, external, criminal.

2. prevent, preventing, prevented, prevention, preventive, prevent-
able.
3. credit department, sales department, service department,
engineering department, manufacturing department, advertising
department.
4, for your reply, immediate reply, prompt reply, in reply, we will
reply.
5. creditors, operators, dictators, investigators, typewriters, educa-
tors.
6. immediately arrange, we will arrange, we hope you will arrange,

they will arrange, you must arrange.
HU | SPEED BUILDING THROUGH PHRASING
PCCAMSEINO tise
te tee, because it iS ............ mid BS chee
because he is now te AP ses because it will be............. liS aites ees

. CEI NS
because it cannot be...... a re because we have .00.0......c.ccccecsccscseeeeeeee
Are you editing your shorthand notes carefully before you begin
to transcribe? Remember: a good secretary does not transcribe her
notes blindly. A good secretary concentrates as she transcribes and
is sure that what she transcribes makes sense. Your employer pays
you to think—not just to type!
Ze

UNIT 72 373
Mr. Harold Webber

Webber and Webber
Solicitors
75 Sherbrooke Street
Montreal, Quebec
BE ae e SZ a <) San) lace
RS By aanOren sinner aoe
eRe Pe
peSie Ene Pete cnn SRE Bece concen ico iste
eet ,.FIELD REAL

ESTATE, W. T. Smith
Enc.
sincerely cen mnepeeigg fine APPLE

Ola tC epee te tae ats sere elon eee
recommending Pa Caefaves Wb sceaoe
1 (Commas are used to set off words used in apposition.

Mr. W. T. Smith
Field Real Estate
75 Bay Street
Montreal, Quebec
AND WEBBER, Harold Webber
ie erclephone 2 eile.
adjustment ..... 4 Ae: bhos perhaps — ste Sherbrooke Ce

oe
€XaMiINey a ee CONC ence S te

UNIT 72 375
1 When explanations are introduced by such expressions as that is,

for example, or namely, a semicolon is used before the expression
and a comma after it.
Mr. and Mrs. Harold Watson

22 Hill Street
Montreal, Quebec
Oe SOO
Deans 28a NE eae palin legis ¢tek Ly eae ts 2 2,
es malt Wetec
WEBBER, Harold Webber

nit 7/3
a THEORY RECALL
KEY
1. benefit, benefiting, benefited, beneficence, beneficent, bene-

ficently.
2. unanimous-ly, union, universal-ly, uniform-ity-ly, unit, unity.
3. of course, of course it is only, of course it would be, of course
we understand, of course we would not.
4, afford, bored, card, fared, feared, insured, barred, disappeared.
5. owe, owed, owes, owing, owing to the fact, owing to the fact that.
6. working arrangement, necessary arrangements, certain arrange-
ments, make arrangements, satisfactory arrangements.
ean you Have 4.2.0 SS atte cannot expecta 2. 5 Ste Cake
cannot be considered ....... SySets cannot ciVe.22 3 ee
cannot be their (there) ..... S&S oie ecannotgo ee SS Aone eee
Are your letters attractively placed on the page? Have you learned
to estimate the number of words you write in a line of shorthand?
By now, you should be setting up your letters by judgment rather
than by referring to a placement chart.
Remember: your letters may be the only contact between your
firm and its correspondents.
Their success depends on you!
BUSINESS CORRESPONDENCE
herewith sy... deceased: surviving
husband ...«>... Executor __<%. _o +o... devisee ae

Department of National Health & Welfare
Old Age Security Division
Toronto 7, Ontario
UES ah nn Nee ee ee ee
allan ?fi cae, WG te a ee
eee eee ai SEW feSaree ee nrnee rr eI en GH ocak etn ht iS Ac sia
UNIT 73 379
ioe teeA Alam Eee im NibnOba
07 ys \ \
Enc.
solicitors ee sted Mutual EP ee investments Be ae

=
Howard ..../........ in order to ......... mortgages .............. ce PS EOE
signaturea_...... indicated =. we ees ee... Witness ...W=...
attend ier ie Je eels notary ae MED |

an
execution _-o-,, COCUMENnt 2... aS SOON AS DOSSIDIC.2 oe uc ere
leds. fae Siikiewsl ae lbsteneeaiava Palae Ale

Mr. R. S. Wilson
32 Oak Road
Cornwall, Ontario
4eee a RE as NOs eae em Ee nee enna Seas BUI Sie me oR
ew a Bae ETS ON (ee E>,
Peetee ye
fe rhs oteh Ny ee Earn oe ae Lens Ree
Peet Ss Sod ae _, BRAND, GRANT & WRIGHT,

R. M. Grant
Encs.
UNIT 73 381
Ronald ae husband a eee ee acess po enaioe
dominion ee CSialeLe a. transfer eeao i
Manager
Canadian Imperial Bank of Commerce
Main Street Branch
Cornwall, Ontario
ee, ne: wef Lo te Bh

Ae a eee
hs ee
ee PaaS 5 a ie Re ees ae nee
een tte ee ie aan eeae ae Dre
MORRIS AND MORRIS, F. R. Morris
Encs.
Writ 74
¢
By tHeory RECALL
/ Z
.
KEY
1. special-ly, specialty, specialize, specializing, specialist, specializa-

tion.
2. in order to, in order to be, in order to be able to, in order to be
sure, in order to get.
. process, processes, processed, processing, excess, excesses, excise.
. import, importing, imported, importation, importer.
. credit, crediting, credited, creditor, accredit, accredited.
DM
OO
OP. your authority, personal authority, our authority, we have the
authority, of my authority, several authorities.
UNIT 74 383
LTE SPEED BUILDING THROUGH PHRASING
could have......... =a Gan could you have ............ ma ee
could not have ...... sca Canna COULGSDC Meee BE os
could not be ......... aan Gan could have done ...........
HA DICTATION AND TRANSCRIPTION TECHNIQUES
Are your erasing techniques adequate?

Are you correcting your errors before removing the paper from the
machine?
Are you using the proper type of eraser? For originals? For
carbons ?
Are you using an eraser shield?
Have you learned how to “‘crowd” and “spread”?
For a review of these points see Units 20 and 21.
“pmisGee aes Probate a
Mr. A. D. Bennett, Q.C.

Barrister
71 Wilson Street
Vancouver, British Columbia
le a cee
eee TL, ee Re ph ee Ak ae
peal | ra Se
eae Le AEs Spence Bh pave cas 3 Lae by ieda
ete hee ee => cae ae iSS real Ne :a
ee oofXedos
hyaryCORRY AND TRACY, C. A. Corry
communication,_—2.~_= sa) with reference to the “Kp,
Affidavit = ae photostat ar sera

|

Mrs. Olive James _
25 South Drive
Burnaby, British Columbia
Bt) a ie ieee Soe eo ant oe ee

Reseeaerece) VIN PebaNEE os Be INS AHS ee ae
eo eee “cent fs a ene wees aes Bseecs a a Paces
CORRY AND TRACY, C. A. Corry

Enc.
UNIT 74 385
acknowledgement hed
Mr. A. D. Bennett, Q.C.

Barrister
71 Wilson Street
Burnaby, British Columbia
Bey. V2 SN ett?
Unit 75
ao THEORY RECALL
De es ol eee Ze ole e ee
ae a eeres SS igahionti Tae Re Ries Sch erred Via a cee cere ee
1. returning, burning, adjourning, turning, learning.

2. selection, location, vocation, vacation, modification, gratification.
3. experience, conference, assurance, interference, preference.
4, system, systematic, systematical, systematize, systematizing.
5. installation, install, installed, installing, installment.
6. atomic energy, atomic power, atomic power plant.
HI SPEED BUILDING THROUGH PHRASING
do not know........... he Cee Somes we do not know ........ PA aan.

WNIT 75 387
domot understand ook hoes we do not wish ......... dpES pol here
to do something ...... wees eet: do not be me Nepete Mok Se)
Un DICTATION AND TRANSCRIPTION TECHNIQUES
Are you a good proofreader? Remember, proofreading is perhaps

the most essential aspect of transcribing. Proofreading means
reading for accuracy and thought content—not skimming over the
surface of the page.
Are you rechecking all figures, names, and addresses?
Are your spelling, punctuation, capitalization, and word divisions
correct?
Careful proofreading is one of the qualifications of a good secretary.
eae ee Ae Pe system I—~..Ira....... adjacent ..... y ae
PUM CIPAlUes. sei eee in connection with .........

oe ee ° . . Ss
investigates Aan ka pes

Johnson and Hill
179 St. Catherine Street
Montreal 3, Quebec
WORKS DEPARTMENT, R. L. Smyth, Commissioner of Water

Works
Enc.
Se Ee ee, interpreted ——
;hn in this matter .... «6 :
directly Var

8 The comma is used after short introductory expressions where it
Mr. R. L. Smyth
Commissioner of Water Works
City Hall
Montreal, Quebec
UNIT 75 389
atl are tl plat b

JOHNSON AND HILL, J. R. Martin
Unit 76
RE tHeory RECALL
KEY
1, security, secure, securing, secured, securely.

2. attractive, protective, cumulative, superlative, active, prohibitive.
3. approval, approve, approved, approving, approvingly, prove,
proved, proving.
4. rejected, reject, rejects, rejecting, rejection.
5. reconsider, reconsidering, reconsideration, reconstruct, recon-
struction, reconvene.
6. to our business, your business, their business, large business,
small business, new business, businessmen, business letters.
UNIT 76 391
An | SPEED BUILDING THROUGH PHRASING
tora oreat extent 2.4 SPs considerable extent el Beet ereate. 1h
Wery great extent <a. YaPsiulan. to some extent pecs
eertain extent: 4% aed ee ee tovatless-extenti=- 28 WARE 0)
Are you using double spacing in typing a three-line address on an

envelope?
Remember to spell out numbered street names from one to ten
and to use figures for names over ten.
Do not abbreviate the words street, avenue, road, or boulevard unless
lack of space on the envelope makes this essential.
ductfree .........] Leee tien hoods sig nsneen Kitchen Business ey oe
devoted amre ,ee ,oe kybaad pounced

Ne
1 Divisions of books—titles of parts, tables, lessons, sections—are

enclosed in quotation marks.
Grangers Limited
Gibson & Wright Avenues
Brandon, Manitoba
es eid sige ae LAU PRODUCTS, LIMITED, R. C.
Andgood, New Products Sales Engineer

Enc.
4,
Mr. R. C. Andgood
Lau Products, Limited
150 Borden Avenue South
Fort William, Ontario
LIMITED, J. R. King, Vice-President, Product Development
a
UNIT 76 393
quantities __.... L ou multiplicity cay experience 7 \Z..0 AZ. AZ.
cartons ..... a at clroa minimum .<+->s.. processed Nel et = phe:

2 Commas are used to set off non-restrictive (non-essential) clauses.
3 When explanations are introduced by such expressions as that
is,for example, or namely, a semicolon is used before the expression
and a comma after it.
4 Note the use of quotation marks to express inches.
Grangers Limited
Gibson & Wright Avenues
Brandon, Manitoba
Hae Leaves che SN lca SR eee

eee -~
N
“€ae! Yee one ae LAU PRODUCTS, LIMITED, R. C.
Andgood, New Products Sales Engineer

Encs.
covering ..... Sa ae ; amending ie eee
installation 2. taa met instructions

_ ls. t-eee
reflect Eee Ness venthood .\s2 = notations ......... ald eee
emphatic
cupboards)....os:..... elements .....4a........

GRANGERS LIMITED
BRANDON, MANITOBA
LO: Fred Hogarth DATE: Oetober 507 19%
FROM: R. S. Cousins CG: V. Newton,
J. R. King
Bg AN a Ve ore |MO ois eee aa De coat Ne

UNIT 76 395
Wit 77
A rHeory RECALL
a a ae eS
KEY
1. in view of the fact, another fact, as a matter of fact, call attention

to the fact, notwithstanding the fact.
2. furnishing, furnish, furnished, furnishes, furniture, refurnish,
refurnishing.
. intended, intend, intending, intensive, intention.
09 . transactions, transaction, transact, transacting, transacted.
ds
5. sincerely, sincere, necessarily, necessary, unnecessarily, un-
necessary.
6. in our bank, national bank, savings bank, bank rate.
UNIT 77 397
HA SPEED BUILDING THROUGH PHRASING
for consideration .... =F Nee for instance ......... =f APR BP RAI

\
for the most part ..... Deon forssaleii. ae x.Lixo iho seit cll ieee ae
for your part........... ae spies for some reason or other
an DICTATION AND TRANSCRIPTION TECHNIQUES
Are you making correct use of the attention line?

Are you placing it properly on the page?
Remember to follow an attention line with the salutation: Gentle-
men.

aMule 1. Be 5 hn COMMUNICATION 22 ee
preferred “\<.... WON... redeemed ..ew... outstanding pe eon
appropriate oe eas please let us have ¥ +)

Department of the Secretary of State
Ottawa
Ontario
Brel tee) ae Ne tn
Pn ves pals hyn WELLINGTON COMPANY
LIMITED, W. M. Whitton, Secretary-Treasurer
according to the —”.. departmental We Paks preferred ‘\c.. ae
authorized capital es redemption .4-3./L. accomplished aiNe
cass ae f- IMpAirMent ae

8 Commas are used to set off non-restrictive clauses or phrases.
Wellington Company Limited

150 Dorchester Avenue
Montreal 2, Quebec
ie Siler Siar. cw enous at gin

UNIT 77 399
Mer inet ale Arcs nl
DEPARTMENT OF THE SECRETARY OF STATE, Peter

Heeney, For Director, Companies and Corporations Branch
Encs.
Unit 78
ie THEORY RECALL
AES NO ye ae
eeNOG ae Se, EN or Oe ee
2M ote Dla es
KEY
1, fortunate, fortunately, unfortunate, unfortunately, fortune.

2. extending, extended, extend, extension, extensive, extensively.
3. announced, announce, announces, announcing, announcement.
4. persuade, persuading, persuaded, persuasive, persuasion.
5. legal, illegal, legality, illegality, legible, illegible, legibility,
illegibility.
6. bill of lading, education bill, enclosed bill.
UNIT 78 401
FOr CHETELIS oc 8Ss eed ad eat for your information ...... a Bee ohne ee
for his part Pieces - ee ees for the account Reta Divert se
for they were ........ er SfSioa for those who eee ere fe PP
What is the purpose of the subject line?

Where may it be placed in the letter?
How does modern business practice prefer to display it?
IV BUSINESS CORRESPONDENCE
VOCABULARY-BUILDING PREVIEW LETTER i
to send us ...... Nae
if there would be
Pee
ASOUUARIAD Bee
did cy Panamanian 2... SSS corporation |...
prompt attention »~ = to this inquiry ee
Canadian Commercial Bank

35 Adelaide Street West
Toronto 1, Ontario
ae s he geng eho Impey AMERICAN

CORPORATION, F. C. Brookes, Treasurer
upwards S00... maturity ...... a ee ae normally Seat
PTC
EN ALC He seee taa .. from time to time .S\ac=e....
Ae |
Me tied eho, dependent .....l......... deductions (| 5.. eles
expiry... SZ... exe BA Se erences non-negotiable <= <4.

either or both of the clauses contain internal punctuation.
Note the uses of figures and per cent signs in this type of corre-
spondence. The use of the symbol is allowed when several per-
centages are involved.
UNIT 78 403
Air Mail
Mr. R. C. Brookes, Treasurer

American Corporation
678 E. Wisconsin Street
Orlando, Florida 32811
U.S.A.
Bok uN eto.) a
ae BUNN: oot oer 3 ale pe eee er
By gen oases
ee ee
Pe Sete 30, aS 7b ta ae ee eee

“ee AGRO RIT a ae
ea eee
fee hs G0 Ge Lar Nak Ae ee
tee. (athe Ege eee ee 5 ee
ee Nees 2 aa) Pee
ae ee= pee rg eed ec
eee A Ne
Pel ok ed ee
>. es AL Ala * en Cera
ine eee Ales reo ne ee
BSS) ‘a 0 oN oa a ee ae
UNIT 78 405
Development Department
Enc.
Unit 79
THEORY RECALL
pe ee
KEY
1. transfer, transferred, transferring, transferrer, transference,

transferable, transferee.
. endorse, endorsed, endorsement, endorsing, endorsers.
. indication, indicate, indicating, indicated, indicative, indicator.
. value, valuable, invaluable, valued, valuing, valuation.
. activities, activity, productivity, selectivity, receptivity, objec-
ND
OF
B®
or
tivity, relativity, nativity.

6. at the beginning, from the beginning, from beginning to end.
UNIT 79 407
Pa |SPEED BUILDING THROUGH PHRASING
Are you setting up your complimentary closing and typed signature

correctly ?
The modern trend in business styling is to omit the firm name
if this name appears in the letterhead.
Remember: the closing of a letter is just as significant as the begin-
ning.

this morning ........ Aer certain ..oc=<ec... decisions | ah |
ree. te
ee aa ate relerring 4 2as¢aeve oe Be PE NL
technically ...... YA obverse... Sy eaten TEVEISC 2. Ye eee
consistent ...... Deny ote individual-ly .~X...... greater than ede s
repeated ..... on oe Aa ee collated cee overall ........ Ssogthnsaes
ea atne Tak a. Haibane © oote ae edited ...'..... |

tae he
ubtistrated 27h"
illustrate ay (ol sles
fly P TUNE ~eee tees p hotographed
p ...\—.....
seriously ees te eee laminating °............. :.. Superblade ......' oNhe

ae

2 Quotation marks are used to enclose technical terms in non-
technical matter.
Mr. Joseph Morrison

Morrison Advertising Company Limited
125 Portage Avenue
Winnipeg, Manitoba
= ssc eneenceetcentcnnenenneene
leeSees ies Soe Se Ly
UNIT 79 409
= =
PAPER, LIMITED, John T. Remple, Public Relations Manager

Enc.
co-operation... \Z.0. Ne NO
sincerely “53 grateful aa pa justify ..A.. J... contribution te
1 When an informal closing phrase is used together with a compli-

mentary closing, the phrase starts at the paragraph margin and is
followed by a comma. The complimentary closing is typed as
usual,
Miller Company Limited

25 Main Street
Winnipeg, Manitoba
John T. Remple, Public Relations Manager

printers nth be. Pern ies ee export ..... oe No
classifications aoe possession .\e..... personal .. ze Bae
1 Parentheses are used to set off explanatory comments that are

Mr. Allan Jackson
Jackson Direct Mail Advertising
150 Wellington Street
Winnipeg, Manitoba
kb ie Levy
,,PROVINCIAL PAPER, LIMITED, John
T. Remple, Public Relations Manager
Enc.
Unit 80
a THEORY RECALL
(Se ca A eee ee Woes Se Ne eres...
. A
f 2 ae
KEY
1, existing, exist, existed, existence, persisting, persist, persisted,

persistence.
2. experience, experiencing, experiences, experienced, inex-
perienced.
3. confidence, confident, confidently, confidential, self-confidence,
self-confident.
4, season, seasoning, seasoned, seasonable, sustain, sustained,
suspend, suspended.
5. surgical, surgeon, surge, surgery, surface, survey.

6. service charge, extra charge,-ne~charge, free of charge, this
charge, further charge.
greater part of 222... ge Er ee ereat-dceal tc... ar aie
greater and greater ......... a Rae ee greaterinane.. a. PD ie
great number of............ oDSME E Le Ee great many
fT) articte
indigenous au ee: woodlands ..... 4g... countries ....... wece ee
world .....2% ee Southern ........oe

bake 2 gravelly =..n eee
rockier eae as Ca Mebeis aera eet adapt ...... uy

nites&met:
alien ..Cz....... ae
Hi ee surroundings ...0/....... productive 200.00
S cece
Climatic doe"... duplicated oe i eae habitat ......... ~ea beets aa

UNIT 80 | 413
capital Wane eas ritual _//~... repeated Bee:
Bonne ae No fet sized | oee Wserting esr

eG
spouts ........ caneee te sluggishly Rane) Mes emptied eee hae

2 Commas are used to set off words used in apposition.
4 Quotation marks are used to enclose technical terms when used
in non-technical material.
The dash is used to set off a parenthetic expression when that
expression has commas within itself.
5 Parentheses are used to enclose a parenthetic expression that is
“SUGARING OFF”
RIES MORNIE Ons ae ¢ SON

meaner Geile ;
UNIT 80 415
Reproduced by permission from the “Commercial Letter,’ Canadian

Unit 81
se THEORY RECALL
7s ee a (Re ce ate. a
Be NS i a ae fy =e
1, as we are, as we have, as we can, as we may, as we Shall, as we

wish, as we think.
2. discount, discounted, account, accounted, recount, recounted.
3. serve, serving, preserve, preserving, conserve, conserving,
deserve, deserving, reserve, reserving.
4, distinctive, distinct, distinction, distinctively, distinctly, distinct-
ness.
5. representative, represent-ed, representing, representation, mis-
represent-ed.
UNIT 81 417
6. freight charges, express charges, service charges, extra charges,

further charges.
a SPEED BUILDING THROUGH PHRASING
who have been ............. ln.fas those who have been there ee the
who have not been ..... bowie nee Oushti (to have sc. ee
Do you know correct forms for typing the signatures of women?

What is the correct form for an unmarried woman? A married
woman? A widow? A divorcee?
How do you sign a letter for your employer?
How do you sign for another person?
For a review of these points see Unit 32.
Units 81 and 82 consist of letters written by an advertising executive

to the advertising department of a college newspaper. The letters
have been reproduced in their original form to show the difference
between a poorly written, almost disrespectful letter and a well-
written reply by an experienced executive. The reply, while strongly
pointing out the obvious errors and the failure to comply with the
requirements of the advertising company, cleverly keeps the good
will of the correspondent although refusing to compromise.
client’s. een. editorial Le, nee ae compliance 2 a
reconsider 9 or recommendations ee set Oe eos Acre 2 roe)

PUNCTUATIGN AND TRANSCRIPTION PREVIEW

Mr. J. D. Wimple
Frankford Review
Frankford University
Dartmouth, Nova Scotia
ee Welt ce +, McFARLANE ADVERTISING

LIMITED, Mrs. C. A. Soper, Media Buyer
UNIT 81 419
* Quotation marks are used around direct quotations. No comma is

required preceding this short quotation.
McFarlane Advertising Limited
X52 D.S= iheak weed ae Be 205 31 oem

ee Sa FRANKFORD REVIEW, Bruce Ritter
column ae editorial gee occurred “..... referring Bie.
mitten, 27-2 A eae clarify << e

1 The comma is used after an introductory infinitive phrase.

2 In advertising and sales letters, a dash is frequently used to show
a break in thought or an afterthought.
Mr. Bruce Ritter

Frankford Review
Frankford University
Dartmouth, Nova Scotia
|ee Blind 4b es ss SOLS DOODLE Ds DAIS SEAT ERP CPRED OCPD RRC OOR Eee SerPe ce:
Mrs. C. A. Soper, Media Buyer

Unit 82
THEORY RECALL
KEY
1. explanation, explain, explained, explaining, explanatory.

2. in regard to, in regard to the, in regard to the matter, in regard
to their, in regard to that.
3. getting, visiting, affecting, effecting, soliciting, destroying,
exciting, collecting.
4. prominent, prominently, permanent, permanently.
5. discrimination, discriminate, discretion, discrepancy.
6. investment corporation, in these corporations, steel corporation,
utility corporation, large corporations.
Have may be omitted in some phrases.
there must have been aa ee it must have been. ........ le Fe
would have been. .......... x ees Salle there have been. ............ dLa eee
seems to have been EES: they must have been ........ Be Re
Telegrams are an important aspect of modern business. Remember:

they must be done with accuracy and speed; they must be typed in
capital letters, and are usually double spaced.
Can you type a telegram or other urgent message without remov-
ing the material which may be in your machine?
What is a confirmation copy?
What is a confirmation letter?
completely es in your last letter ——...¥.... untruth oot a
student ..........: |eee covenants 0. Gea wonder ae

agency.......... lueA operating ar officer eee er.
concer conclusions Hey instruct ...f........Tefal Fa
ESSENce ....... ie RAL Tee sacrifice in ee erate ae! losesae -(Gea
failed or ae vaSaket asa Tesult eae specifications Sees
COMMISSION «a reduction... yee Seth revenue ...7 \~...¢ 4
subject-ed ........ \...... ridiculous “yt see fee AOESCEY Ce a ne

UNIT 82 423
1 The colon is used after the following or as follows, or when these

words are understood, when such expressions introduce a list of
items.
Mr. R. K. Bridge, Senior Vice President
McFarlane Advertising Limited
150 University Avenue,
Nene ec rr
SSNS Aaa bee os Le ake VAswr |
oe
Ie Spe Oar NU Soha WN Be a) Lsaes cielo hac as
FRANKFORD REVIEW, David Sinclair, Manager

Encs.
Unit 83
MY tHeory recat
KEY
1. stock, in stock, livestock, take stock.

2. authorities, authoritative, authoritatively, authorize, authorized,
authorizing, authorization.
3. decorator, speculator, investigator, educator, director.
4, interiors, exteriors, superiors, mirrors, careers.
5. general manager, advertising manager, sales manager, assistant
manager, district manager.
6. at your early convenience, at your earliest convenience, early
convenience, earliest convenience, my convenience.
in this connection ..... beMese Raw in the meantime

: : SF
in the amount oo. eevee in tegard tothe 025.
ee ate
in the majority of cases......... Lo ze in regard to the matter...) 2
Are you using the modern business practice of omitting the dictator’s
initials in the reference initials if his name is typed in the signature?
If the secretary composes the letter for her employer, what initials
appear in the reference initials?
Do you always remember to indicate enclosures?
When the enclosure is a cheque, are you following the word
enclosure (or enc.) with the word cheque and its amount?
tv | BUSINESS CORRESPONDENCE
Printing AS Ne council —~/~... sincere mgngy ho gg
Technical ...... ae? deat Northern ae Secondary ........... ew Maer

NL
Harvey ou ae Vocational fs, Institute ph af ob. Sef.
RVerson a... intends ._~2... management

UNIT 83 497
Mr. H. R. Crain
J. P. Crain Limited
57 Richmond Street West
Toronto, Ontario
COUNCIL, Lloyd Dupre, Secretary
enthusiastic-iasm ..\.... iaVicatiOls ses Ser

a ead xe A
v
Typomundus -\¢............ exhibition . S—&—-& countries .._,7..Z....
BRVCUSOM CS Zsfa srstec cle Polytechnical 2.0

a
OCCASION. oeneesee hendured | 02eect eae:
Candidate @ Aven cue Macnmullani ee preview eRe oe
scheduled | ule: \... New York.....; Sn Gultate dl crea
rapINGa cs ae Be. INGUSiTY lee Metropolitan 3...

Z | ZA
finance eS as
1 Commas are used to set off expressions used in apposition.

2 Titles of speeches, articles, etc., are enclosed in quotation marks.
His Worship
Mayor William Dennison
City Hall
Toronto, Ontario
= Aon Cee EEE | een
BS eos ONG ee meet ONC all eee se

SS ae ne ae EL nL : eg 9Dells: ccvacted elas eee
UNIT 83 429
ne et ANd
ee
coe ae ee gd an aac ora i Coe A 8
ee pad yo Ne nee ele TORONTO

PRINTING COUNCIL, Lloyd Dupre, Secretary
Unit 84
Hn THEORY RECALL
hs OT ete ate inc Me nol an ee

Ee = S. eRe ye in hae a eee
PW inl ewe
KEY
1. circulation, circulate, circulating, circulated, circulator.

2. arbitrarily, arbitrary, arbitrate, arbitrating, arbitration, arbi-
trator.
3. currently, current, apparently, apparent.
4. literature, temperature, lecture, moisture, fixture, puncture,
capture.
5. unit, unity, unite, united, unify, unique.
6. realize, realizing, realized, realization, reality, realism.
UNIT 84 431
ti DICTATION AND TRANSCRIPTION TECHNIQUES
What does b.c.c. mean?

Do you know where to type this notation on the letter? Do you
know how to make a b.¢.c.?
If you are sending a d.c.c. to people within your company, are
you checking each name to whom it is to go?
Remember to type an envelope for each 6.c.c. that is going to
persons outside your company.
as a result se ee discussions ...}

.........,.}..,.. University a nies
invitation mesa Operations as Ne cee
accordingly. nae NEW C0) (Ou Sie

vi eee interested ..-—af.......
as soon as oe he indicated l.<#>—~<..-<==. preference NAN
oe SCs. prepaid as ovyermioht sees on

Spcoding a Nc. 2 SINCeTely 5 tno.

2 (Commas are used to set off a non-restrictive clause.
Mr. Joseph A. Wilder

171 One Street
Winnipeg, Manitoba
pe eee »....... GENERAL FOODS, LIMITED, S. M. McGinnis

airlines .....Y oo. departing eee re! hohe in order that...
prefer BSG SONS... tentative feDes itinerary. ee

interviews

General Foods, Limited
Box 4019, Terminal A
Toronto, Ontario
tinea seen abdeh abTab Besnvaescie<csccvcsvacecesaenssscesusessecavcassevussienssnsisvanvoviandsistbencswnuiaseaaens=eeccneanenscarenee

UNIT 84 433
iain hee aac eal Gee a om Seas
eek, ,. J. A. Wilder
confirm Saye Reine bn, oe tes invitation. .......... fa putea
arrangements bere Srriving Ve. cs cppreainatels ee
DersoNaleth Scene reservation Dea prepaid a ieee
finalize arrangements ..y=Y.... York Ve. ae northbound ae
terminal ........ ees Be eee Eglinton cated eae pedestrian ...... oso
labelled ..:2- Pee ares Oe entrance «den. elevator ./
reception ......... Psd Stee appointment ees Healey ........ Peue Sees
reimbursed .......,.4..~ as out-of-pocket fetes

2 Parentheses are used to set off explanatory comments that are
3 Words and phrases introduced by such expressions as so-called,
marked, labelled, entitled, and signed are enclosed in quotation marks.
Mr. Joseph A. Wilder

171 One Street
Winnipeg, Manitoba
UNIT 84 435
FOODS, LIMITED, S. M. McGinnis

Unit 85
a THEORY RECALL
ih SN eS ae ee ETE en et et rareey woes pee Se
he ee Ser fav Ne eee
KEY
1. cover, covering, clever, stenographer, recover, discover.

2. unquestionable-ly, unquestioned, question, questionable-ly, ques-
tioned, questioning.
. reminders, remind, remainders, remain, remit, remote.
OO
& ignored, ignore, ignoring, ignorant, ignorance.
5. accurate, accurately, accuracy, inaccurate, inaccurately, inaccu-
racy.
6. service corporation, steel corporation, insurance corporation,
large corporations, small corporations, this corporation, these
corporations.
UNIT 85 437

e as eS? .
I OUL OPINION wesc eee! tlk im place of the ...... Na aoe
in other respects in relation to the ............ Benoa.

4 Se? ;
MP Other WOrds* ech sete,
)o nk ni reply to. the 21 =RES Beate
Are you making a file copy of all correspondence—letters, reports,

etc.
Can you assemble a carbon pack?
Can you insert a carbon pack into the typewriter easily and
efficiently?
It is wise to remember that the file copy is the only record of your
transcription that remains in the office. Make it worthy of you.
reduction Ale AGAR EIA: committee " re, justify hoe
worthy ...... hares: recommends Vie ere ga, studied .-?.....
SOMEONE 14.6053... competent aN hee belches :24Ni Ly eee
obnoxious fe
nani es extension Lore as
completely - eee
NATIONAL ELECTRIC COMPANY
TO: Mr. W. L. Pitman DATE: June (nlc
SUBJECT:
eer Perrier errr

Committee
accumulating << furniture

existing ..< ae ate ae PAGES om sata ict necessity ...... Sato“
COST REDUCTION COMMITTEE

SUGGESTION FOR COST REDUCTION
| ae aaa, Ae Nine Laan lc
ead ae An Seen Sats ern at

ee bce COON al ees eee
UNIT 85
Ge iW. Playfair Eng. May 7

Originator of Idea Dept. Date
boiler
atmosphere bey. compelled S$W~_W abatement .......an)ee
professional See
TO: Mr. Ken Drury, DATE: June 2, 400.
Plant Services
SUBJECT: Boiler House Smoke Abatement
Bc pe ENG, Ns WC Abita
Kelvinator ... : :
burners ......... Ie er Ps Engineer se OiPre hice Frost ........ osect
Thompson wl shin Leonard ........ Aa oe Goldie oe A!

neat:
McCollogh ol mechanical-ly ay ed atOMIZINg J.
operating ae 16,000 Ibs. tl...
automatic intense 9c.
available ..... gz
ee ete, connection .
4. aS
7 ZS
COMSUME{ aA
ee OS COLDOn, ee ee lowest... ee
superior Ce. a

1
2
The comma is used to set off a non-restrictive clause.
June 10,° 19%,

SMOKE ABATEMENT PROJECT
UNIT 85 441
: eh eA al
Sole
ees |X LAD Enh -oahel gt hs Gp MR SOS URS SS pr ETRE RE ERR AT Io PA MEE oe RRC.
v
Pee they SU On ne ae ot
Ul ZS ZS
ee
BA RR ey | ee ee
Siesta eS G et Mone ters Oe cet NA
Ree es te os Ba SNe le
MN Pee ae T. Goodyear
Unit 86
co THEORY RECALL
KEY
. return the, return, adjourn, pattern, modern, sojourn.

. mature, matured, maturing, maturity, immature, immaturity.
. redeemed, redeem, redeeming, redemption, redeemable.
. direct, directs, directed, direction, director, directors.
. prefer, preferred, preferring, preference, preferential, preferment.
. treasury department, sales department, accounting department,
WON
P
nao
advertising department, engineering department, repair depart-

ment.
Migs pice OMthic fAC heb

ah mete, in theevent.(Of 2 sa
in such matters .......... ees

gr ee Ae in the first place ........ Ze...
in the circumstances |... in, this city e526. = cad aaa
Are you placing the required identifying information on the second

page of a two-page letter?
Are you placing it one inch from the top of the page?
Where is this information placed (@) when full-block style is
used in the letter? (5) when other styles are used?
Remember: (1) Leave three lines before beginning the body of the
letter.
(2) Leave at least two sentences of a paragraph on page
one and carry over not fewer than three lines to the
second page.
(3) Never hyphenate the last word on a page.
AMAL Yeon Sy, schedule... V ines eivesselsts © = ALI as

. a ~w . £ . ° ie fo
avon 1k oes ces Franconia) sates Carinthia =
Le Havre |... S Ne
oe
Southampton (. Rotterdam are Zz
majority 4.5.2 /ee te excellent .__¢2__¢.. thoroughly........ Gas thee

UNIT 86 445
Sylvania
reservation
1 Names of ships, trains, and airplanes are enclosed in quotation

marks,
The semicolon is used to separate two principal clauses when
either or both of these clauses contain commas.
Commas are used to set off a non-restrictive clause.
6 In advertising and sales material the dash is often used to show a
break in thought or an afterthought.
Miss E. J. Thompson
50 Gould Street
Toronto 2, Ontario
Baie. <A Cee ee oe a ei ee
Pilea Ok Acca eRe Pa.
STEAM-SHIP COMPANY LIMITED, V. H. Page, Assistant

Passenger Manager
Enc.
sufficient-ly-cy \_/.. brochures ~ representative “\....Z\...2....
at your convenience ae continued — ae ikeHes le alee ae
1 The comma is used after short introductory phrases when it

Miss E. J. Thompson
50 Gould Street
Toronto 2, Ontario
PEC are earner

\ Ze
EK
NN: em 7 a Es
UNIT 86 447
a eaeae ae. eas eR) one

Be lie 39 MN aera) SG URN a ote Bi
scene , THE CUNARD STEAM-SHIP COMPANY LIMITED,
V. H. Page, Assistant Passenger Manager
tourist _.| 7... accommodation _b ay ele |

ees will you kindly Age as.
not later than ...... [-ented at the same time .~.......... point out...... ppeers
Pecinsdon a 1 DERE hesitate..c? otf We. Aileen


* The semicolon is used to separate two principal clauses when
Miss E. J. Thompson
50 Gould Street
Toronto 2, Ontario
Be 0h Geel dts Be Lal Se Es gt Se ail MERE sb
PUR OT rks 8,
(emer ay Fas
SEA ee eee DAU eek

a gaidele Bewieclanisin’ CON Los We vw viclnirin.s Vea e Vania Une enripstin enw ueew das AecvieserdiWiacveasedssscosthossseent¢uPedessrecduseisaacauaasuausees
ae ee ey, i OS eeee Oi s
THE CUNARD STEAM-SHIP COMPANY LIMITED, V. H.

Page, Assistant Passenger Manager
Enc.
Unit 87
cL THEORY RECALL
1, treasurer, procedure, furniture, prepare, registrar, taxpayer,

horsepower.
2. certainly, plainly, suddenly, only, annually, semi-annually.
3. identify, identified, identifying, identity, identical, identification,
identifiable.
4, balance, balancing, balanced, balance sheet, cash balance.
5. construction, construct, constructed, constructive, constructively,
constructing.
6. branch manager, office manager, general manager, service
manager, assistant manager, sales manager, advertising manager.

Naas
in your last letter cyh income tax Lic
inasmuch as’... a ce ees in these times ............ as Ree are:
in reference to the 0.00 Sec in, thelcaseol se ere
Do you remember the rules for the correct use of numbers? Here
are a few notes to refresh your memory:
1. Isolated numbers of fewer than three digits are written as words,
2. All amounts of money are expressed in figures.
3. In business letters, exact numbers above ten are written in
figures and numbers from one to ten are written as words.
4. Spell out numbers that begin a sentence.
o Spell out first, second, fifth, etc.
6. A number designating an hour of the day is spelled out unless
used with the abbreviations a.m. or p.m.
7. Do not use the decimal point or ciphers in even amounts of
money occurring in the body of a business letter. However, if the
same letter contains amounts of money containing cents, the deci-
mal point and ciphers may be retained for the sake of uniformity.
8. ‘To review the use of numbers, refer to Units 41, 42, and 43.
caniper oes approximately ._. — ek: 2,200 Ibs. .2,.2...
article hice ARPS Ford tase = LEE TAMU ENS 8 available ... &tha!
Zz
UNIT, 37 451
Cooksville ——X. imported .... 4... Clark ee Le
transmission & ne - ae LLate COverlng nn. awa Ve
Harvey Motor Company of Canada, Limited

P.O. Box 20
Cooksville, Ontario
pe MR eer
asSenet A ays CRU. MO uf
er? wy BB
Beets 2a aati SUA Pee tage Fo. He Oe aan en ns fe
- EO an
Bas.% 17. 14), OETA Rede Sk a ae Feeders Ve Pat ete ATS tb
es. “7 Ee a 2+ PRESTON ROADS

& EXCAVATING, LTD., M. L. Preston
and pet. ee sces? models oa ae Arius. specifications Seeetgetee
Covered yaac\o:. tYansMmission A0.Me nse optional AO ens \ WALES Lek.
hesitate 64... PatBn Rad ae

Mr. M. L. Preston
Preston Roads & Excavating, Ltd.
P.O. Box 72
Orynstown, Quebec
tbs a Nhe oe Mr tie

See ic
aa ee a ee
Ire
HARVEY MOTOR COMPANY OF CANADA, LIMITED,

M. S. Leone, Fleet Co-ordinator, Sales Division

A a a SA Ne —~ L ere
COPY DURE wal ea eae CNR BRU at Leone >=“. transmission ...“.~.......
Cruise-O-Matic .—»~. contractor tae a LBes _ oe tnewees,
advisable we engineer ........ ale er consumers ,o-n...o-x..
besardless' 22> ae Rete structure LL, according to
recommend Da fet AN Sa be front...5)..os assist lee. a ;tae /Sie
appropriate Hen area.

UNIT 87 45S
1
The comma is used after introductory words, phrases, or clauses.
2
The comma is used to set off a non-restrictive clause.
Mr. M. L. Preston
Preston Roads & Excavating, Ltd.
P.O. Box 72
Ormstown, Quebec
HARVEY MOTOR COMPANY OF CANADA, LIMITED,

J. Y. Stibbard, Truck Sales Production
cc: Mr. M.S. Leone
Fleet Co-ordinator
Harvey of Canada, Cooksville
Unit 88
iu THEORY RECALL
KEY
1. reimburse, reimbursed, reimbursing, reimbursement, to re-

imburse.
2. perfect, perfected, perfecting, perfection, perfectly, imperfect-ly.
3. operating, operate, operated, operation, operative, operator.
4, modern, learn, spurn, adjourn, burn, return.
5. engine, engineer, engineering, engineered, chief engineer.
6. accompanying form, another form, necessary form, as a matter
of form, blank form.
for his information ee go for your information ........ = Sh
HO: information £2. se further information .......... soe21 Ge
any imormation a... eee any further information ...... a sae
Capitalize all proper nouns.

Capitalize a common noun that is used in the place of a proper noun
already mentioned.
Capitalize the word company when it is used in place of the full
name of the Company.
Remember: Do not capitalize the word company when used in
such phrases as our company where company does not replace the full
name. ;
Capitalize firm names, brand names, and trade names.
| BUSINESS CORRESPONDENCE
conversation ee EN veered relating io eee aa
Research 0/000 kee. indicated .1....<=.... Arvida .... on re.
neighbourhood ——\... letius™knowiuwe ges ee adjusting f— ea
apparent NA reReahite: overcharge ..... 4 myiaey,

® The comma is used to separate two principal clauses.
UNIT 88 457
Order No. Y-8057

General Import Agencies Limited
Three Rivers
Quebec
2) Lier
Spe emecmeney (:
es ce ees Ma ee teenie ice eee Cca
a Ear is le Be RNG Ia) Se
‘ye leo = ae) e DL ok ee
Oz ate ae ee DA REMM oe PL,

es es a Ne e108 ieee ee
ee py ay S SSecrall ss itiicacan aoe ae
MacKAY AND ANGUS LIMITED, L. B. Kennedy
Enc.
cc mDr Ry Ro-Kostiuk
Research Department
Arvida, Quebec
apparatus, 2.3 eeaere
approximately el ee =e A ages made arrangements PR

exclusively XC 7X alliance one appreciater. 2... cere
BUSY... NOG Sy sl Ae situation i)ars explanation ........ eae

Lawson Industries
100 First Street
Detroit, Michigan
ees Fe ea as Ga Oo
=
Pe, ADs nf eB Ba Dn
MacKAY AND ANGUS LIMITED, L. B. Kennedy

an INCEpUONe cae ae a pproximately =.
secon och eeeoe tains,.iem aaa

UNIT 88 459

MacKay and Angus Limited

Three Rivers
Quebec
Unit 89
PL THEORY RECALL
KEY
l. announce, announced, announcing, announcement, announcer.

2. long experience, personal experience, recent experience.
3. accommodate, accommodating, accommodated, accommoda-
tion, accompany, accompanied, accompanist.
4, exception, exceptional, reception, conception, perception, decep-
tion.
5. at your service, at your convenience, at your request, at your
earliest convenience, at your early convenience.
6. service company, insurance company, steel company, this
company, your company, their company.
UR ORCEL Wis. ane toe hei kt cee, in order that you ican) 2a
TORU rath te eter cee eee in order that you will). .3 2 3 ee
in order that you ey faces in order that the matter 2c
1a DICTATION AND TRANSCRIPTION TECHNIQUES
Capitalize titles when they precede the person’s name but not
when they follow it.
Capitalize points of a compass only when they refer to geographical
locations, not when they refer to direction.
Capitalize names of courses but not names of subjects.
Capitalize the first word in each item of tabulated material when
it follows a colon.
Do not capitalize nouns such as page, verse, or line.
Commissioner.......).—<>.. Rio de Janeiro
columnist eh circulate ee ole ee
initiate: 76, 37s eere ai Pennie oe tite, process ..... >

s
Mr. J. R. Strata, General Manager

Minden Malleable Iron Works
Minden, Ontario
UNIT 89 463
Greenspan, Commercial Counsellor, Industrial Development Branch
a ene peo ees aoe Neg assistance 4ee dyt i oes
Mr. J. J. Greenspan, Commercial Counsellor

Industrial Development Branch
Ontario Department of Commerce & Development
Toronto 2, Ontario
MINDEN MALLEABLE IRON WORKS, J. R. Strata, General

Manager
Encs.
Se
in connection with . aes
£
Brazilian ee
in the near future

Minden, Ontario
ao GS ey. ONTARIO DEPARTMENT

OF COMMERCE & DEVELOPMENT, R. D. Stratton, Industrial
Development Branch
UNIT 89 465
ee 7 contacts iL ane shortage Beal ole
industrial ~]....... odre “h bees Commissioners vane export... 4.

Ve
explore oa eS eve queries: 35 2... toourattention ....
if there is ee SEE ah,

Minden, Ontario
& DEVELOPMENT, J. J. Greenspan, Commercial Counsellor,

Unit 90
a THEORY RECALL
1. season, seasonable, sustain, sustainable, suspend, suspended,

suspect-ed.
2. as soon as the, as soon as it is, as soon as we can, as soon as we
have, as soon as possible.
3. let us know, please let us know, will you please let us know,
let us have, please let us have, will you please let us have.
4. during the last, during the last few days, during the, during the
month, during the time, during the year.
5. freight charges, express charges, service charges, extra charges,
further charges.
UNIT 90 467
6. your inquiry, for your inquiry, several inquiries, will you inquire,
we have inquired.
o~
ROLE UECOG Wee eh eee Heese, in order to be............ 4 ee
BLO CYbO-AVOIC: ¢.c..cc.cdc-gccnn in order to be sure ........ ay)eae
ororcler tO Cet sat. eae in-orderto take pee cht
| ARTICLE
pliysics. ca ee
PESO IAL CO Mee

5 th. wean ae. destruction ...... \.
ees
destroy ......... :fae Sree mankind... healthier 2) seen
discovered pos e. beep sdl Use hen bag somewhat «x... parallel
fission .......! eee eres Rutherford le Macdonald

(WV McGill

2 Dashes.are used to set off a parenthetical expression that requires
more separation from the balance of the sentence than can be
shown by commas.
- NEUTRONS AT WORK
THE PEACEFUL USES OF ATOMIC ENERGY
UNIT 90 469
a eet ae ee EY ese
Sa,
Saercab denise siete Skit aus was eearestes gokas sat hier Jtee neni ccscasases enktu i: pteckeweeete lanaes opel: cine eee eee aoe cee
as
eNeveeeeserceseneereeeeeceeeg ear edeesees Meee ceeecerreeeeseeetteneesaesee errs
Bl g Ns. so seh 8, she ise MN ROO coe re ease Mee PE eS as Mls
a. a LAUT ke name Reena pees

es eae Vee ee
oS tle OME
UNIT 90 47]
Reproduced by permission from the ‘Commercial Letter,’ Canadian

Unit 91
1. statistics, statistical, statistically, artistic, artistical, artistically.

2. recognized, recognition, recognize, recognizing, recognizable.
3. incline, inclining, inclination, decline, declining, declined.
4. liability, feasibility, saleability, accountability, reliability, in-
stability.
5. attractively, actively, superlatively, positively, relatively, effec-
tively.
6. justified, justify, justifying, justifiable, justification.
UNIT 91 473
BeLIARS 1S; thle CAS@i A See ke if those who are ....... 1. Memenae ¢
if we are successful A Onlyaee eee ees rOne ae oe eae
if you like if possible ........... ee eke ee
Are you using quotation marks correctly?

Do you know how to set up quoted extracts—long ones and short
ones?
Do you know how to show a quotation within a quotation?
Do you know how to quote titles of books, pamphlets, magazine
articles, newspapers, and periodicals (a) when they occur in a business
letter and (4) in material to be set in print?
Do you know the rules for the use of various punctuation marks
when used with quotation marks at the end of a quotation?
For a review of these points, refer to Units 46, 47, and 48.
All names used in this Umt are fictitious.

fo BS ; . ° °
Beott..... aDee Fisher ..... sjte Senior op ioe Strainers ..... ah Ba:
ea =
negotiations ........ Chane ys

Los

2 C.I.F. means cost, insurance, and freight.

Minden, Ontario
ma eae ONTARIO DEPARTMENT OF COMMERCE
& DEVELOPMENT, J. J. Greenspan, Commercial Counsellor,

Ce ONO ICS oe nena 2, CESCLIPUVe Fw = eae [eae x CN
RCeratuer we al. ae ate reeinte final See

\
assessment ....72..... dee prevailing] 2 structure LL,

UNIT 91 475

AIR MAIL
Alfred Gunn & Co. Ltd.
P.O. Box 6
Birmingham 3, England
eee CSR wf re a a
MALLEABLE IRON WORKS, J. R. Strata, General Manager
Enc.
cc: Mr. Scott Fisher, London S.W.1
Mr. J. J. Greenspan, Toronto
confirmationaa: serve oe i On Our pattie 2-. Va
distributors . we bax in the United Kingdom ..... Sele Sistas
in the event we concerned ..23... Xe. Seeeuilge ar tet Re
vacation ..... ae Seer, previously oe aay applicable ....“-X... — aes
correct ...........ca=2.. asa result... on notwithstanding .... Se
responsible-ility ......... Aas autresa references Oy hae ke ee
under the circumstances ....... f a Renee importing
PLC VOCADIE GN A nln Bra Enteiee negotiation ued ee

ine
fodet shaves. 1.25 cat, aa rena of your requirements Pe an.

3 The semicolon is used to separate two principal clauses if either
or both of these clauses contain commas.
UNIT 91 477
AIR MAIL
Alfred Gunn & Co. Ltd.

P.O. Box 6
Birmingham 3, England
BN a 1: 0afi
Bead KS 2 ee Ca 10. inte ee
Bir: pe ay elected fig Newey edie

-
“Ntod,ee (: hee xeoe “
MINDEN MALLEABLE IRON WORKS, J. R. Strata, General

Manager
Enc.
cc: Mr. Scott Fisher, Senior Trade Officer

Ontario House, Charles II Street
London S.W.1, England
Mr. J. J. Greenspan, Commercial Counsellor

Ontario Department of Commerce & Development
Toronto 2, Ontario
Unit 92
a THEORY RECALL
a rae
BR oS ae Ke ON te
6 Ae ae Ss es Mone ae a Sc eee
KEY
1. initial, official, crucial, partial, impartial.
2. colour, caller, killer, tailor, jeweler.
3. satisfaction, satisfactorily, satisfactory, satisfy, satisfies, satisfied,
satisfying.
4, that it is impossible, that it is not, that it is not the, that it must
be, that it is necessary, that it is unnecessary.
5. on the, on the other side, on the other hand, on the one hand,
on the part of, on the subject.
6. contract forms, insurance forms, blank forms, necessary forms,
in one form or another.
SA SPEED BUILDING THROUGH PHRASING
ROP USE KNOW! she soe please let us have s...225 eee
let us have ......... = eT eee will you please let us know ..... <S...........
please let us know er Sis will you please let us have ae Be
Do you remember to apply the basic rules for word division?

Are you referring to your dictionary or reference book when you
are in doubt?
There are approximately fifteen basic or general rules for word
division. How many are you using automatically, when necessary?
These rules are listed in Units 49 and 51.
TV | BUSINESS CORRESPONDENCE
States. a.ead. Alumni eee

ae enc~_»
sere sometime “en ee
Colonel ..... STR Military ........

es aes Adviser .....oe,
7a) keay
expanding ae, facilities ...... Met CA con BAStertie ssa Vie dia
=
UNIT 92 481
Mr. W. T. Milton, Secretary-Treasurer Shankar Villa

General Alumni Association Srinagar
Queen’s University Kashmir
Kingston, Ontario
oA AEE Se is Soe Skee

as fay aS)... < Ls ee aaeinoes Arye prospect ee attempting LLA
field cove DR cri RE we eat Eastern we shes AWare 0% eee

vie
concentrate=—. 1. eae Foundation Cx pointless “ye ee

COUN Yt ee ate iar cee burden .\/1.... borne NZ
McGill ........ eels <e ovo British 9)... Columbia rae
=
consultation Fe ie eae ere

1. The comma is used to separate two principal clauses.

QUEEN’S UNIVERSITY
INTER-OFFICE MEMORANDUM
TO: Mr. W. T. Milton, DATE:
Secretary-Treasurer
General Alumni Association
UNIT 92
Ppp Nhl Rohs ae e nee ;

Galen Bes
ae 25 Lee ore. T. W. Mathews
Enc.
Experience 0. \Ai. Career ee yeeinttinnn Faculty. sch ase

J Siena Science Le i tied os Fe
Foundation .\Z..... pointless ...... Me nn 1 burdens sles
Iorne fh NCO cei i. consultation ..6.b......60..0.... resumé. i/- ee
Personnel Department a ASSSOOM)AS ie ee! worthwhiles377 es
BUCO ks hacia Gccricd maak ae ee sOrts ce

Colonel L. S. Rice
Shankar Villa
Srinagar, Kashmir
iMate mei ne Reine
ee ee ne bay a a er seep
ede.
ee) NN ee
US ner ee
dys Ne eaten
Pee tile glay ayy fags QUEEN SIALUMNE AssOGuse

Cc
TION, W. T. Milton, Secretary-Treasurer

Unit 93
aA THEORY RECALL
KEY
. secure, securing, secured, security, insecurity.

. simply, simple, simplify, simplified, simplicity, simplification.
. industrial, industry, industries, district, abstract, distrust, distress.
. employees, employ, employed, employing, employer, un-
employed.
. dated, doubted, traded, treated, concentrated, demonstrated,
liquidated.
. standard requirements, your requirements, special requirements,
unusual requirements, certain requirements, to meet require-
ments.
in such a manner... ele in, the:same manner 22. ee

z Ly
amthe manner (of ) .....2:. ea next weelors sn ee ee
INES OC Kyo neh Seaeasice oh Mee, in-our interests... eueh

©
When you have a large number of envelopes to address, do you

know how to do this quickly and efficiently by chain feeding the
envelopes? This is a very useful office skill. Become familiar with it.
Do you know how to type on a single sheet of a group bound
together at the top? This, also, is a very useful skill with which to
become familiar.
Do you know how to type safely on the bottom edge of the page by
using a backing sheet or pocket sheet?
suburban ..... \2.......... subdivision es

2
The comma is used after introductory phrases or clauses.
3
Commas are used to set off non-restrictive phrases or clauses.
UNIT 93 487
Sally Sanders of Canada Limited

327 Don Mills Road
Toronto, Ontario
SG LC NR ein ccna
ee. EP fe Li J. W. Maxwell
at your convenience ...... Newe we have received HAS aa


Mr. J. W. Maxwell
31 Heron Road
Ottawa, Ontario
Nog bea ee we SALLY

SANDERS OF CANADA LIMITED, Donald Heeney, Sales
Manager
Enc.
wealthy ...4(........(........ clientele sae tae I would suggest ee
as we have................

2 The dash is used to set off parenthetical expressions which require
the comma would indicate.
3 The comma is used to set off non-restrictive phrases or clauses.
DAILY REPORT
Representative: John White Date: June 28, 192,
Store Name: Maxwell Pharmacy Amount Sold (retail):
Address: Ottawa South Amount Sold (net):
Change in Personnel:
Buyer:
SUBJECT
Se EMU OC Ie sh et
Unit 94
oe THEORY RECALL
oP 5 eee
are —\; ae =) ere of eee eros eee: PURGE one aie Gemceetsatee 1 Se ee
6. ce Cian ke Sa “a Solgee Ne DN au
KEY
rs attached, attach, attaching, attachment, attachable, detach,

detached, detaching, detachment.
2s conservatively, actively, sensitively, competitively, relatively,
positively, superlatively.
a: signature, picture, armature, adventure, feature, future.
. subsequent, subsequently, frequent, frequently, infrequent,
infrequently.
. great many, great number of, great pleasure, great extent,
great improvement, great value, great deal.
6. close attention, personal attention, careful attention, necessary

attention, best attention, your attention.
it is only ............ ey ed ad Real not onlys ts il
we have only ........ POSE DG only way in which ...c (odo
ti DICTATION AND TRANSCRIPTION TECHNIQUES
Remember: rough drafts should be typed in triple spacing.

When typing reports make sure that your layout will make it
easy for the reader to grasp the important points quickly, and for
him to see at a glance the relationship between the various sections.
A good layout enables the reader to get an overall picture of the
development of the theme of the report without actually reading
all the material carefully.
‘
NOLADACK Males ee
UNIT 94 491
Stark Electronic Instruments Ltd.

Ajax
Ontario
a JEWETT CONSTRUCTION LIMITED, H. R. Hees
Steno-trainer mes contract vleeg eee (es = inerelye Pee
Dominion .|—_2.... finish G4. es * remote sn eee

ee
BUSEY CSG) ij indicated ee


either or both of these clauses contain a comma.
Jewett Construction Limited

P.©; Box: 22
Pembroke, Ontario
Pate << fae STARK ELECTRONIC INSTRUMENTS

LTD., J. J. Switzer, Vice-President
UNIT 94 493
we have received ..7\........ installation (2... =f. foo a ae
closure ®..7,,....... panels ...... Ye us Meek Kiwano
dimensions |... allegedly. ICA Re provided oe ae

Stark yee Electronics contact ...... LPEM As
whatever arrangements os Tit ee see holdback ./_\...........
Stark Electronic Instruments Ltd.

Ajax
Ontario
Se Dea eos HIG gee C LEP Ie Oa teh nt ser
‘aes pe inteS ne
Seat donee ieeea

iecee DRE, Bee eee co nee es (ie
ee a as PU
LIMITED, H. R. Hees
Unit 95
Ee THEORY RECALL
oe ds) Peas Bee 2.atae i

ie
eee \r \S ae ‘\em.... te
ma al Neer se hea See ae
ee ads SES On ee OR
KEY
1. described, describe, describing, description, descriptive, describ-

able.
2. traffic, perfect, perfected, provoke, defect, defective.
3. to make certain, to make sure, to make way, to make the most.
4. there is, there is not, there is also, there is certainly, there is no
doubt, there is some, there is only, there is little.
5. necessity, necessitate, mecessitating, necessitated, necessary,
necessarily.
6. present form, necessary forms, another form, this form, our forms.
UNIT 95 499
Be OLN Chae tac

or a by some other means
some time or other _.....—
other questions .......... &,Deepest oN
When typing a manuscript remember to:

(1) Use good-quality bond paper, 84 ins. x 11 ins. in size.
(2) Always make at least one carbon copy.
(3) Leave three spaces between the title or subtitle and the body of
the manuscript on page one.
(4) Have margins at the top of succeeding pages one and one-half
inches above the text.
(5) Make the left margin on bound material one and one-half
inches and the right margin, one inch. On unbound material
these margins are one and one-quarter inches.
(6) Use double spacing; indent paragraphs five spaces.
(7) Precede a central subheading with three blank lines and follow
it with one blank line. A side heading on a separate line is
preceded by two blank lines and followed by one blank line.
VOCABULARY-BUILDING PREVIEW LETTER 1 tae
Preparing ...\\..-j-3 ASfees , Landem . acceleratote wegen
addenda aed MOGUIIENtS 2soe ae philosophy ee re
Van de Graaff. os ie. l= fy Eee specification .\ See de.
Terminal ...... ie ah jutsMu iSiod reproduced Oe
circulated VE ae Laie > institutions .... oakFeet Shh ce

Mr. J. A. Foster, Vice President

American Engineering Corporation
3612 East 21st Street
Boston, Massachusetts 02119
U.S.A.
7,8, NUCLEAR RESEARCH CORPORATION,

T. Lemantagne
literature _‘1...... Tandem..~

Pe Foe accelerator Ree
mentioned Bae aie reproducing .eV
please let me know Nae Washington “y
Dr. T. Lemantagne
Nuclear Research Corporation
Shawville, Quebec
UNIT 95 497
~gupfig AMERICAN ENGINEERING CORPORATION, Russell
R. Kennedy, Science Applications
mentioned 7-2-2 Washington La. certainly Eas Cr:
ascertain we objection eo concerning 2.QQ Dae

Tandem >... internal Qn paar Sports 2. Ne eee
specifically \....\
\oe correspondence ee glossies ee a
reproducibles .\..... illustrations ..4,...4..A... ve specs 8) ons
Dr. T. Lemantagne
Nuclear Research Corporation
Shawville, Quebec
AMERICAN ENGINEERING CORPORATION, J. A. Foster,

Vice President and Director, Marketing
Unit 96
A THEORY RECALL
1. we must ask you, we must, we must not, we must be, we must have.
2. recently, pleasantly, presently, decently, evidently, definitely,
prominently.
3. correspondence, correspond, correspondingly, corresponded,
correspondent.
4. representative, represent-ed, representing, representation, mis-
represent.
5. great, greatly, greater, greater than, great extent, great deal.
6. we have your inquiry, in reply to your inquiry, in reply to
the inquiry.
should have received ........ aS hairs pees av all times: 2 ave a 2S Soa
we have just received ......... ore eee ne valuable time ...... Soe a
Ca
we Shall be glad to receive ..... ae Se moré time: <7 ee
Footnotes often form part of a manuscript. Plan the placing of these

footnotes carefully. Here are pointers to help you:
(1) Leave one blank line below the last line of the text.
(2) Type a line two inches long beginning at the left margin.
(3) Leave a double space following this.
(4) Single space footnotes; leave a double space between them.
) Number the footnotes consecutively using raised figures. A
corresponding number is used in the text following the notation
to which it refers.
(6) Leave one space between the raised number in the footnote
and the first word of the footnote.
permanent Nay prominent
Engineering ee Ee ES instructions ...l9....fetes: piesie

. Ne NS as
Pen ee pamphlets 7. que
brochures ......... NyCom eae concerning — Yue). graduated f, al
University ......... a setae Alberta ...... Ganied) Athlone ae Sue
for your consideration he aie

UNIT 96 501
1 Parentheses are used to enclose explanatory comments that are

65 Main Street
Manchester 15
ENGLAND
september 26, 19..
Personnel Manager
The Nuclear Engineering Company Limited
76 West Lansdowne Street
Greenborough
Ontario, Canada
a,
ce eae Soe Ze Se ee Yt leSees, aera ea Sx igsoh thes
Late Ko OC... William C. Hilton

achievements hol bet post-graduate ps! professional NYO:
eongratwlate. 21.4... LE te e hte phe BEMIOL 2c ae ieetee
in the near future mutual Sie: mailed af... advances lo


Mr. William C. Hilton

65 Main Street
Manchester 15
England
UNIT 96 503
LIMITED, J. C. Douglas, Personnel Manager

Encs.
Certified oA... oA otros Chat..... tole[EAM Simonweennae

forces Didsbury ie
Z 65 Main Street
Manchester 15
ENGLAND
October 20, 19.-
Mr. J. C. Douglas, Personnel Manager
The Nuclear Engineering Company Limited
76 West Lansdowne Street
Greenborough
Ontario, Canada
Unit 97
i THEORY RECALL
KEY
1. return, learn, burn, turn, modern, pattern.

2. and I will be glad to send you, we will be glad to send you,
we would be glad to send you, should be glad to send you.
. account, accounts, accounting, accountant, accounted.
. discovered, discover, discovering, discoverer, discovery.
. investigate, investigating, investigated, investigator, investigation.
& .
Or
OD
O98 fire insurance, your insurance, life insurance, liability insurance,
endowment insurance.
UNIT 97 505
PAMURE SATE G ste ee: which will be sent you Se
LOK SOME tMete tee. hey when you have........... & POUL aaah &,
within the next week ae (xe last week ........... Meera

eeAE ey My
Are you keeping alive the habit of learning?

Are you reading articles, books, and periodicals that pertain to
your work? Are you reading (to build your vocabulary) good
literature, including good newspapers? Are you listening to good
speeches, good lectures, and good discussions? Are you learning to
evaluate what is good in what you read, hear, and see? An education
awaits you if you will!
Will you add dignity to your position by possessing the poise
and confidence that are the result of adequate knowledge and pre-
paration?
Will you experience the thrill of accomplishment and the feeling
of deep personal satisfaction that result from doing some task so
well that the doing of it becomes its own reward?
arboretum .\4... botanical


The comma is used to set off parenthetical expressions.
Pe
DS
©
Dashes are used to set off parenthetical expressions that require
greater separation from the balance of the sentence than can be
shown by commas.
15 Ocean Road
Great Kills
Staten Island, N.Y. 10308
Phone: YUkon 2-9761
Marcho/,19
Mr. Allan Siers
The International Metal Company, Inc.
22 Wall Street
New York, N.Y. 10038
US.A.
UNIT 97 507
ae a) SE rn eee oe George Steiner
= =
horticulture : J therapeutic ....... )

Lereagie Intrusions ......5=<!] ge...
preliminary discretion i ae Bspees

a
BATU
ETDCClpeae sae cc eee missionary ...... pits
innocently at a ae project-ed >)“ee catalyze ....; a Phe ht
regional Lp og
1 The semicolon is used between two principal clauses when the

conjunction is omitted.
3 The comma is used to set off words used in apposition.
4 The semicolon is used to separate the members of a series if

any of the items of the series contains a comma.
5 Dashes are used to set off parenthetical expressions that require
can be shown by commas.
15 Ocean Road
Great Kills
Staten Island, New York 10308
March 20, 19..
Mr. Bruce Hill, Secretary
Niagara University Alumni Association
Niagara University
Welland
Ontario, Canada
sosae pee) oe gt Ne ee ‘Sndongc

lend Ae foyeceam ods
UNIT 97
a ORG 1 a, ee a
fban eee foe oe set L
DA SA ee SR Aaa Pas ee Pi,
George Steiner
BOLO Verner ns in the meantime perhaps ..... Nesoe
within the next week {ae a, eitel

Mr. George Steiner

15 Ocean Road
Great Kills
Staten Island, New York 10308
a Pot fete: NIAGARA UNIVERSITY ALUMNI ASSOCIA-
TION, Bruce Hill, Secretary-Treasurer

Unit 98
Lu THEORY RECALL
1. familiar-ity, familiarization, familiarize, familiarized, familiariz-

ing.
2. patient, patiently, patience, impatient, impatiently, impatience.
3. describing, describe, descriptive, disagree, disagreeable, dis-
agreement, discourage, discrepancy.
4, system, systematic, systematical, systematize, systematizing,
systems.
5. consistent, consist, consisted, consistency, consistently, consisting,
inconsistent, inconsistency.
6. insurance department, sales department, engineering department,
advertising department, executive department.
siz PITMAN SECRETARIAL SHORTHAND
your reply .......... f Sng Every Otnetr. " Ainge Oia oe
prompt attention ..... “tb ees to take into account 23.7, Se ee
first-hand |... ie 4 SOREN Se, shall be taken into consideration By
Your opportunities for success are determined by how you do your

job.
Successful handling of your job
depends on you, your attitudes
and your interests; how you think;
how you act; how you look.
Can you keep your temper? Areyou patient and understanding?
Can you meet deadlines calmly? Can you accept criticism grace-
fully? Can you admit and accept the responsibility for a mistake
with graciousness? Have you a sense of humour? Do you always
try to do the job a little better than it needs to be done?
Success in your chosen field will be yours if you are willing to
work, to listen, to learn, and to do a little more than the minimum
expected of you.
CONSULNDS 1.6. 574.0 Bernd fioer ae lees engineering Peano Sena
undeveloped ....0)......dii evaluate NIAC... potential
scientific .....' LNatit 0 Beto processing fa swesns level

ae
concepts e) osc Digital ....... /pant hs Critical .....<..

—
==
UNIT 98 513
Exchanger ..... eee Hydraulic aoe ae Network 0.00. een
Analysis ne Cee fs lee iFlexibility af ¢.< objective ........ )eer
encounter ._—-=-=........).. assistance 13.4. implementation~%
INTERNATIONAL BUSINESS MACHINES COMPANY

LIMITED
TORONTO UPTOWN OFFICE
TO: Mrs uA. he ehoot DATE: June 28, 19..

Industry Sales Department
FROM: Liebe Lobey
SUBJECT: SEMINAR FOR CONSULTING ENGINEERS
2 ae ane ow Nig.
Dai. Lobey
bcc: Messrs. S. M. Vanier
D. R. Perkins
SEMANA .... ce ECONOMICS 5.5

pay AVAllADIC, = eee
selective nc a en ae oa Structural . aa Hydraulics ae
Bier rical Cr Lonee acca nuk Sor liee ee
possibility eee Research ....... veActon canes Consultants ES Ht
Stevenson ..Q......... Pek elloge ton ee assistance eb eae
INTERNATIONAL BUSINESS MACHINES COMPANY

LIMITED
HEAD OFFICE
FO: Mr. S. M. Vanier DATE: July oy toe.
FROM: Ag Re Root
SUBJECT: SEMINAR FOR CONSULTING ENGINEERS
UNIT 98 515
ee 0 Nee AA RT SRR PO hn sce

ce
=
A Zz
ze s
2N“N =
Ae OAs Ri R., Data Processing Manager, Industry Sales

Ze
achieve ......: lfoe attending Ht ene please let me know Nae:
flexible Se thermal a expansion NGO ae
Linear ..... (Py Matrix ....... elke 5 ee Inversion SALAS AA
“pean rah Analysis sil geaN Sa: Index"... eee ote
Processing ee personnel Nea nee
1 Time is indicated in figures when used with a.m. or p.m. Note

that a.m. and p.m. are typed in lower case and that the ciphers
are usually retained in the even hours when the other figure
contains minutes.
International Business Machines Company Limited

600 Eglinton Avenue East
Toronto 12, Ontario
e6R ee (ROS NG RES AS eee tN ee

Sree a) » LAA RAN NLS ton
SG) A eee ©
W.S. ARNUP & ASSOCIATES LIMITED, O. Zavitz, P.Eng.

Unit 99
cr THEORY RECALL
1. quality, qualify, qualified, qualifying, unqualified, qualification.

2. substantial-ly, essential, presidential, confidential, residential,
initial.
3. location, selection, affection, affectionate, fiction.
4, current, apparent, apparently, coherent, transparent.
5. as much as possible, as early as possible, as long as possible, as
soon as possible.
6. through arrangements, make arrangements, necessary arrange-
ments, unnecessary arrangements, financial arrangements.
additional cost ....... Do eee additional expense ......... Ve earn tl
bill of lading Veer eee referring to your letter ..... Sas Bee
board of directors ....... otiste life insurances.

= = a We ie Be
Hn DICTATION AND TRANSCRIPTION TECHNIQUES
Success comes from planning, preparing, and then going forward

confidently.
Learn to be fit and look that way.
Learn to retain your fresh, genuine interest in everything that
goes on in the world.
Learn to find pleasure in whatever you do.
Learn that to make a mistake is human, but to fail to find the
reason is foolish.
Learn to approach change and new environments as challenges.
Learn to anticipate the needs of others.
Learn to keep informed of the latest developments in office
efficiency.
Learn to be alert to every new idea that helps you work more
effectively.
Learn to cultivate and keep fresh a sense of humour.
Learn to be both interested in and interesting to other people.
Learn and observe the fundamental rules of courtesy. Courtesy
is more important than the law. We rise or fall by our manners.
Learn to remember who you are, what you are, and that it is
your duty to excel.
Learn to meet the dynamic business situation where you will be
working with assurance; function in it with pride; push back the
walls of your “secretarial corner” and scan the horizons of the
business world that awaits you.
UNIT 99 519
1 BUSINESS CORRESPONDENCE
editorial ae PLOCESS s,s oyvoy erie International

2=
Symposium oss. qualified 7... oe_— CONCUD 2c et
Dr. N. D. Sharp, Director

Medical Research Laboratories
78 Richmond Road
Ottawa
Ontario, Canada
AGRICULTUREioe Roger A. Park, Editor, Vol. 3,

Proceedings 196
Enc.
cc: Dr. S. M. Hudson
es ee veg ee
een Were wae mutual 2.
BECO 07 cc ret literature ...... fhPees underlying ......~ Ce me:
refer ave greater at Nee emphasis eee
inadequately ~~]... adopted i (Se, [oe sk supplements \auee
updates ) ect as well as.......... 6.ea ae actial | meats
laboratory lava procedure con BySi al admittedly ....... L,- see:
comparison YN inferred WSs shortcomings ....... ~ oe
essentially .../ Sas! permeable ..... aN naan resistance 4...
inherent eA assessed 3 ae: dseee ;characteristics.) see ae
in accordance with the .-......... instruction .U........ authors ....... CPee
Versions 0.0 Dn identical prt eee Intend << acl See
illustrate . “1... tale ole ae utility 4 Ee aUgSMENnttINS . 2. see
somewhere «ny.,4.. paragraph ..... ae cae communicate nee
directly ofa.

UNIT 99 521

’ The comma is used to separate two principal clauses.
Dr. Roger A. Park, Editor

Vol. 3, Proceedings 196.
International Agriculture Symposium
Cornell University
Ithica, New York 13728
U.S.A.
Fe en joe AS, ES eRe ae
ee | a a Be Sele eee se
beDh deem gh Remar 2

leat ee a Fe CRIM 7E) oN Si fale
PR eae
I A ctr cect
Ree pina
Catlin Cushatice PA BATEN.

GES iat2Sores cme Pea
MEDICAL RESEARCH LABORATORIES, N. D. Sharp,

Director
Unit 100
| THEORY RECALL
KEY
1. preference shares, cumulative shares, deferred shares, ordinary

shares.
2. scientific research, scientific work, scientific field, scientific
approach.
3. to meet requirements, if he required, do you require, we shall
require, daily requirements.
4. correspond, corresponded, correspondent, corresponding, cor-
respondence.
5. product, productive, production, productiveness, productively.
6. excess, access, possess, recess, process, success.
Hin SPEED BUILDING THROUGH PHRASING
free on board Sa ordinary shares ............. yy,dak eee
under separate cover ...... a stock exchangesai eee [ae
preference shares .......... Nysa ie Pare it is certainly not.......... Baa en
TH ARTICLE
Sone bie L as system .Qoas... en... discovery ....]. Aa bie

d
southernmost Va mainland .4.070or Territories ......... AVA Are ae
civilization RR, ca dedicated

1 1..1-2.. education....... > ae
maintained ~~... unimpaired ~<—>n.... generations ....... ie Cae
representative “».Z\..Z\. regions ps velatively a... Be bee
St. Lawrence a diverse ...[

20.) £....... OCEAN neces eee
SOLESIEO 8 Mountain ..... RW... western .......... Wik See Na.
Ruegeds ee es grandeur ..... e See concentration <b. 21.

UNIT 100 525
explored Se oS co oe \Z. administrative ./->.... savour .s 2. Sone
outdoors ........../! ifor veer Saskatchewan s

a pan numerous .........7
MPAVETSOS: cc... d.Pee a ie surrounding’ 07.2 hiking. 74¢.5.0-

2 The semicolon is used to separate two statements closely related
in subject.
8 The comma is used to set off a parenthetical expression.
THE NATIONAL PARKS
NE oe ie en Sy Nu alee
en, tenable De hed ecb Nr

=
UNIT 100 527
ens A eae ein Ce oan ae
ee we ee eS) ie oe ee
Soe er ceed RE,

eee ee SN =
lA | in an ay ge
Reproduced by permission from the “Commercial Letter,” Canadian

ae
a ia
°rae
ripest
ee
sna~~alien

Pitman Secretarial Shorthand - Evalina J. Thompson - 1967 - Sir Isaac Pitman (Canada) Limited Toronto - Anna's Archive

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Pitman Secretarial Shorthand - Evalina J. Thompson - 1967 - Sir Isaac Pitman (Canada) Limited Toronto - Anna's Archive

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area are tae

Saya teak Cwan ak x

Tate ayia ts awear

Anim Ueda senor

EVELINA J. THOMPSON, B.A., B.Ed.

Chairman, Secretarial Science Department

Ryerson Polytechnical Institute

SIR ISAAC PITMAN (CANADA) LIMITED

© Copyright 1967, Sir Isaac Pitman (Canada), Limited

SIR ISAAC PITMAN (CANADA), Lrtp.

Printed and bound in Canada by THE HUNTER ROSE COMPANY, TORON’

Unit Page| Unit Page |Unit Page |Unit Page

Dates (a2 2 SA eee 155 Ow eer: 291 Slee cle 416

We Sere at OO ci ae: 181 Olga sn avon 319 GOs 443

Nae ig ae 79 AES ib 208 GOR atau 342 GIN aSeeahees 472

Those who acquire a knowledge of a shorthand system can be proud

The Theory Recall section contains a review of basic principles of

HD SPEED BUILDING THROUGH PHRASING

One of the important factors in speed development is facility in

DICTATION AND TRANSCRIPTION TECHNIQUES

The purpose of Dictation and Transcription Techniques is to

Canadian companies, corporations, and individuals have supplied

consist ..9...... }ies Ly‘ee constitute ..... Pes contribute ‘\ he

consider icy ae popnierid aie alUe: community eats

In the middle of a word -CON-, -COM-, -CUM-, -COG- are

recognize <2..42.42. reconcile com recommend ae

reconsider ..../9....... reconstruction ..L_,.. uncommon ......<—<....-.

inconsistent .......°..... incomplete ......-7S........ disconnect ......... [t-te

SPEED BUILDING THROUGH PHRASING

we will be glad to have.

we will be glad to send you «

HUD DICTATION AND TRANSCRIPTION TECHNIQUES

The successful secretary brings to her work an alertness, an interest

HV, BUSINESS CORRESPONDENCE

consulting aie Newfoundland Higgins ...... j baw

Sew Agee A) ee ac ut.k development. dotachee onKeating) ee

PUNCTUATION AND TRANSCRIPTION PREVIEW

The numbers listed below correspond to those appearing in the

Anderson and Bennett

chal oe Seale Vi x ee >... J. P. Hughes, Assistant

Director, Division of Sanitary Engineering

VOCABULARY-BUILDING PREVIEW LETTER 2

assistant ay director resources va commission ...~<........

herewith >. borrowed

as soon as possible ..... oesire sincerely bees derived .l2.... pees

we have received ....c7\o.........

Mr. J. P. Hughes, Assistant Director

The prefix ACCOM-(MO-) is expressed by K joined or disjoined.

accomplish me Ba NS ae ay Eee )eed accommodate ..... lee ee

The prefix MAGNA- is usually expressed by M disjoined and

magnetize ....... Lcao» bre ere magnify aS Hes = Eee — ee

mr SPEED BUILDING THROUGH PHRASING

i DICTATION AND TRANSCRIPTION TECHNIQUES

A pen is the best writing instrument for shorthand.

at a loss As seh ied handling pet eae Carter ena SN Ae

widest ...... A eo appropriate ee assortment ......: UheM Se

potential Noo... Pectitvare Ge ee situation a ae tee E;is

The numbers listed below correspond to those appearing in the

Wilson and Carter’Limited

Oe oN ees NeoY acy eae

enlarged hie? os fu zsoe operations es ee facilities _.... Meh Bae)

we feel sure on my Be oy Os added _. ath ae

PUNCTUATION AND TRANSCRIPTION PREVIEW