# Simple Chatbot Development Workflow

## Project Initiation

- [ ] Define project scope and objectives #ProjectInitiation

- [ ] Identify target audience
- [ ] Define bot personality and tone
- [ ] Outline key functionalities
- [ ] Set timeline and milestones #ProjectManagement
- Define key dates
- Set milestone deliverables
- [ ] Assemble project team #TeamManagement
- Identify key roles and responsibilities
- Assign team members to roles

## Design and Development

- [ ] Design conversation flows #ChatbotDesign

- List of potential user inputs
- Appropriate bot responses
- Error handling strategies
- [ ] Develop bot script #ChatbotDevelopment
- [ ] Draft initial script
- Greetings
- FAQs
- Error messages
- [ ] Review and revise script
- [ ] Implement script into bot platform #ChatbotImplementation
- Select bot platform
- Configure bot settings
- Upload script

## Testing

- [ ] Conduct initial testing #Testing

- [ ] Test all conversation flows
- [ ] Check for errors and bugs
- [ ] Gather feedback and make improvements #Feedback
- [ ] Conduct user testing
- [ ] Gather and analyze feedback
- [ ] Implement necessary changes

## Deployment and Monitoring

- [ ] Deploy bot #Deployment

- [ ] Monitor bot performance #Monitoring
- Regularly review bot analytics
- Make updates as necessary

## Ongoing Maintenance

- [ ] Regularly update bot script #Maintenance

- [ ] Update FAQs
- [ ] Refine conversation flows based on user feedback
- [ ] Regularly test bot #QualityControl
- [ ] Check for errors and bugs
- [ ] Make necessary improvements
- [ ] Continually monitor bot performance #ContinuousImprovement
- [ ] Review bot analytics
 - [ ] Make updates based on performance data

## Project Closure

- [ ] Conduct project review #ProjectClosure

- [ ] Review project objectives and deliverables
- [ ] Discuss what went well and what could be improved
- [ ] Document lessons learned #KnowledgeManagement
- [ ] Celebrate success #TeamRecognition