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Problem Solving–5 WHY RECORD

ISSUE CO2 GENERATOR UNABLE TO DATE / SHIFT / 17-09-2023 EARLY SHIFT


START TIME:
ADDED TO 5 WHY TRACKER: Y Line Manager: AUGUSTINE ANKRAH
ATTACHMENTS: NO
DEFINE THE PROBLEM – 5W1H

WHAT is the problem?


CO2 GENERATOR UNABLE TO START
WHERE is it happening? UTILITIES

WHO is it happening with? CHRISTIAN,PORTIA

WHEN is it happening? EARLY SHIFT

WHICH trends have been


highlighted?

ANALYSE THE PROBLEM – 5 WHY’s

WHY CO2 GENERATOR TRIPS ON LOW OIL PRESSURE

WHY FAULTY OIL PRESSURE SWITCH

WHY AGEING

WHY

WHY

IMPROVE THE PROBLEM

ACTION OWNER DUE DATE

REPLACED FAULTY OIL PRESSURE SWITCH WAS REPLACED OHENE 17/09/23

CORRECTIVE ACTION:

What was done to restore


production?

ORDER FOR SPARE OIL PRESSURE SWITCH OHENE

PREVENTATIVE ACTION &


CONTROL: TRAIN UTILITIES OPERATORS ON HOW THE CO2 GENERATOR OHENE 17/09/23
BURNER OPERATES ON SHIFT BASIS
What is the 100 year fix?

REPLACE FAULTY OIL PRESSURE GAUGE OPERATOR 17/09/23

CONTROL THE PROBLEM


Problem Solving–5 WHY RECORD
Stock Auditors need to verify and check stocks before shipment and feeding to the line

5 WHY closed out (CCA & 100 year fix in place?)

Stocks needs to be segregated to avoid same from occurring

Learnings shared & filed? This is a serious


compliance issue
SAP Notification # or Quality NCR # (If required):

SHIFT LEAD SIGNATURE: DATE:

PARTS REQUIRED: PART NUMBER:

Any further parts required (if yes please enter part description and number)

ADDITIONAL INFORMATION (If available):


Problem Solving–5 WHY RECORD

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