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Exponential Organizations - Why New Organizations Are Ten Times Better - Faster - and Cheaper Than Your-Notebook
Exponential Organizations - Why New Organizations Are Ten Times Better - Faster - and Cheaper Than Your-Notebook
6 destaques
establishes metrics for each board member (for example, three phone calls per month to open doors) and then
tracks those metrics.
Create a platform to automate peer-to-peer engagement. GitHub, for example, has its members rate and review
other members’ code. Airbnb hosts and users fill out evaluation forms; taxi disrupters Uber, Lyft and Sidecar
encourage clients and drivers to rate one another; and the news platform Reddit invites users to vote on stories.
Embedded into his operations are the following metrics, which he tracks in real time: Total users New guests
within last day Total number of Personal Users New Personal User registrations within last day Percentage of
New Personal Users vs. new Guests within last day Total Pro Subscribers New Pro Subscribers within last day
Percentage of New Pro Subscribers vs. new Personal Users within last day Total cash receipts Cash receipts
within last 30 days Cash receipts within last day
Traditional vanity metrics (stats such as the number of visitors or mobile app downloads) are being replaced by
real value metrics including repeat usage, retention percentage, monetization and Net Promoter Score (NPS).
The dreaded annual performance review is demotivating for most employees, and is especially so for high
achievers because of the long delay between accomplishment and recognition. During that interval, top
employees are at risk of becoming frustrated, bored, and moving on—costing fast-growth companies the
employees they can least afford to lose. In response, many ExOs are adopting the Objectives and Key Results
(OKR) method.
Destaque (Amarelo) | Posição 1257
In High Output Management, Grove’s highly regarded manual, he introduced OKRs as the answer to two simple
questions: Where do I want to go? (Objectives) How will I know I’m getting there? (Key Results to ensure
progress is made)