CP TASK 3.

Analysis Task:

Review the two emails below. Then, based on your understanding of high and low-context
communication styles, respond to the questions at the bottom.

Hello Darsh:

We need to have the new XSmart files prepared for the divisional meeting on Friday. Will you be
able to meet this deadline?

Thanks,

Joyce

Hello Darsh:

I hope you’re doing well.

As you know, the divisional meeting is this Friday. I think the members are expecting to see the
new XSmart files at this meeting. I hope we can have them by then.

Thanks,

Joyce

Questions:

1. The purpose of both emails is the same - to make sure Darsh completes the files by
Friday. Which of the two emails would you consider to be high-context and which to be
low-context? What are the clues that lead you to this decision?
2. If you were Joyce, which of the emails would you prefer to send? If you were Darsh,
which would you prefer to receive? Explain your reasoning for this.

1. Based on the language and tone used in the emails, the first email can be considered
more low-context, while the second email can be considered more high-context. The first
 email is more direct and to the point, explicitly stating the need for the new XSmart files
to be prepared for the divisional meeting on Friday. This directness and lack of
additional context make it more low-context. On the other hand, the second email starts
with a greeting and expresses a hope that Darsh is doing well. It also provides additional
context by mentioning the divisional meeting and the expectation of the members to see
the new XSmart files. This additional context and the use of a more conversational tone
make it more high-context.

The first email can be regarded as being a low-context, while the second email can be
regarded as being a high-context, based on the language and tone employed in them.
The first email makes a clearer and more direct request that the revised XSmart files
be ready in time for the divisional meeting on Friday. It is considered as a low-context
because of its directness and the absence of supporting context. The second email, on
the other hand, begins with a greeting and wishes that Darsh is doing well. By stating
the divisional meeting and the members' expectations to see the new XSmart files, it
also adds extra context. It is high-context because of this added context and the usage
of a more casual tone.

2. As Joyce, I would prefer to send the second email. It takes a more considerate and
friendly tone, expressing well wishes and acknowledging Darsh's well-being. This can
help maintain a positive and collaborative working relationship. As Darsh, I would prefer
to receive the first email. Its direct and concise nature clearly communicates the task at
hand and the deadline. This allows me to understand the expectations and prioritize my
work accordingly. By considering the preferences of both parties, the second email strikes
a balance between maintaining a positive relationship and providing clear instructions.
I would choose to send the second email if I were Joyce. It adopts a more thoughtful and
cordial tone while wishing Darsh well and expressing concern for her. As a result, a
productive and cooperative working relationship may be maintained. I would prefer to
get the first email as Darsh. The task at hand and the deadline are clearly
communicated thanks to its direct and short style. This enables me to comprehend the
standards and set priorities for my work. The second email achieves a compromise
between preserving a friendly rapport and giving precise directions by taking into
account both parties' preferences.