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  • Straddec 2021

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    Sreenivas B
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    The document summarizes the key architecture and features of the Salesforce platform. It describes Salesforce as a customer relationship management platform with a multi-tenant architecture that allows customers to customize applications to meet their business needs. The platform uses a service-oriented architecture with application programming interfaces that enable integration with external applications and data sources. It also supports low-code/no-code development, artificial intelligence capabilities, and allows customers to view metrics on publication downloads and reads.

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    The document summarizes the key architecture and features of the Salesforce platform. It describes Salesforce as a customer relationship management platform with a multi-tenant architecture that allows customers to customize applications to meet their business needs. The platform uses a service-oriented architecture with application programming interfaces that enable integration with external applications and data sources. It also supports low-code/no-code development, artificial intelligence capabilities, and allows customers to view metrics on publication downloads and reads.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    1 views9 pages

    Straddec 2021

    Uploaded by

    Sreenivas B
    The document summarizes the key architecture and features of the Salesforce platform. It describes Salesforce as a customer relationship management platform with a multi-tenant architecture that allows customers to customize applications to meet their business needs. The platform uses a service-oriented architecture with application programming interfaces that enable integration with external applications and data sources. It also supports low-code/no-code development, artificial intelligence capabilities, and allows customers to view metrics on publication downloads and reads.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    See discussions, stats, and author profiles for this publication at: https://www.researchgate.

    net/publication/359000214

    Architecture and Key Features of Salesforce Platform

    Article in SSRN Electronic Journal · December 2021


    DOI: 10.2139/ssrn.4284500

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    0 256

    1 author:

    Swathi Peddyreddy
    Buffini & Company
    17 PUBLICATIONS 173 CITATIONS

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    All content following this page was uploaded by Swathi Peddyreddy on 04 March 2022.

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