The first conversation :

A : Hello, It’s Mikhail calling. Is Astuti there?

B : Hello Mikhail ! It’s Astuti speaking.

A : Hey Astuti ! Do you have any minute right now?

B : Of course. What’s up?

A : Listen, actually I was invited by my friend to a house party this Sunday. Do

you have free time to come with me?

B : Oh my pleasure ! I always want to go to a party !

A : Great ! There will be some gourmet cooking at the party too.

B : Wow, that’s awesome ! I will have a lot of crunch !

A : Haha, okay. I’ll pick you up at your house at nine a.m. Make sure to wear a
nice outfit.

B : Okay ! I’ll be expecting on this event ! Thanks for the invite, Mikhail !

A : Don’t mention it. Well then, see you at Sunday, Astuti !

B : See you, Mikhail !

The second conversation

A : Hello, you are connected to Tambora Infirmary. What can I help you?

B : Ah yes, may I speak with Mr. Mikhail please?

A : This is Mikhail speaking. Is there any matter, madam?

B : Oh hello Mr. Mikhail. Actually I have already make an appointment at your

office at nine a.m. this morning, but can I delay it to ten? I have something
important to do.

A : What’s your name and your complaint, madam?

B : It’s Astuti, with a stomach sore.

A : Hold a minute Mrs. Astuti. I’ll check the appointment book first. ..... Okay
Mrs. Astuti, I have applied that no appoinment will be adjusted at ten. We
can move yours to that time.

B : Oh, thank you very much Mr. Mikhail. I’m terribly sorry for such sudden.

A : My pleasure Mrs. Astuti. No problem at all.

B : Then, bye Mr. Mikhail.

A : Bye Mrs Astuti.