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    4 views25 pages

    OP Pamphlet

    Uploaded by

    Jack Buffet

    Copyright:

    © All Rights Reserved
    Download as PDF or read online from Scribd
    Flag for inappropriate content
    of 25
    Re pollo PATIENT AND FAMILY EDUCATIVE MATERIALS S.No CONTENT 1 | FOOD & DRUG INTERACTION 2 | GENERAL GUIDELINES FOR SURGERY 3 | GUIDE FOR BILLING AND PAYMENT PROCEDURES 4 | INFECTION CONTROL 5 | PAIN MANAGEMENT 6 _| PATIENTS RIGHTS AND RESPONSIBILITIES 7 | PATIENT SAFETY 8 _| PHYSICAL ACTIVITY GUIDELINES 9 | SAFETY TIPS FOR SENIOR CITIZEN 10 | SAFETY FIRST 11 | SAFE USE OF MEDICAL EQUIPMENTS 12 | SAFE MEDICATION. BE AN INFOMRED PATIENT Examples of Food/Drug interactions Drug ess Food mat ]éfiect of | Whatto Do toeracts | the Food rnastanine = —— 2 Bewinh |aexiotfngeases|aveiert Af, crowsinass A Ilo opteiina 7 Tat Food [Enmances Povenmeruvad Hypetipenis rug | Tee with fod Lovastatin soon nt Graft increases —[Consut your hypertensive [juice —— |arug | pysician or Feltine abortion | pharmacist before siecigine changing dt Ant intammatory Naproxen | Food ar milk Dareases Gi Take wit food (Naprosyn) ination Yor mike Touprofen Jacobo! | neresses Bruen) risk or ter éamage or Avid alcohol stomach ing FOOD & DRUG Sprercacne [aot fooueas rte weron INTERACTION (Aczctone) 8 ination Psycho Foods high therapeutic Jin tyramine: MAD inhibitors: | aged cheeses, chant Isocarooxaid_ | win picked ering, Traryleyp | Brewers | Riskfor | Avoid food high in romine yeast, | hypertensive | tyramine lava isis Greams Road, Chennei- 600 006. INDIA Phenelzine | beans Tel: 044 2829 3333 Fax : 2829 4439 ‘wiv apoltohospials com What You Should Know About Your Medications INTRODUCTION Medications, both prescription and over-the-counter, are used every day to treat acute and chronicillness. Medications can help people live healthy lives for a prolonged period. Although these approved drugs are prescribed often, its important to realize that they muststil be used with caution. Foods, and the nutrients they contain, can interact with medications we take. This can cause unwanted effects. A food/drug interaction occurs when a food, fo one of its components, interferes with the way a drugis usedin the body. This fact sheet desoribes common foodidrug and Mati Apollo Hospitals ‘CHENNAL— touching lives : PAIN MANAGEMENT 'No.2/22, Grams Lane (Ot Greams Road), Chennal- 600008. Phone : 91-44-2829 0200 / 28293333 Fax : 91-44-2829 4429 E-mail: ahel@vsni.com Visit us at wew.apollchospitals.com ‘There are many different causes and kinds of pain. Treating pain Is the responsibility of your doctor, nurse, and your family members. You can help them by telling the intensity of p: using pain score correctly. This brochure has some information about pain and its management. WE CARE ABOUT YOUR PAIN- YOU CAN HELP TOO Pain is an unpleasant, experience indicating an injury or problem. In hospital, the doctors and nurses ask about your pain constantly . Because pain changes over the medicine may not be working. ‘What to tell your Doctor and Nurse? Tell them that you have pain, evenif they don'task. ‘They will ask you to describe the pain, There isa scale to describe your pain. Pain scale MILD PAIN SCOREIS 1-8 MODERATEPAIN SCOREIS 4-6 SEVER PAIN SCOREIS = 7-10 Kindly analysis your pain based on the scale, ‘You are the best person to describe your pain + Tell them where and when it hurts. + Tell them your problem due to persistent pain, + ‘The more they know about your pain the better they can treat. The following words can be used to describe your pain by * Aching * Dull + Sharp * Bloating *Numb + Shooting + Burning * Pressing + Soreness *Cramping Pressure + Stabbing * Come &goes * Pulling + Throbbing + Constant * Radiating + Tightness * Cutting * Searing WHAT CAN BE DONE TO TREAT PAIN? Depending on the intensity of your pain, different modes of managing pain can be prescribed by your doctor (with or without medicine). OTHER METHODS ARE, Acupunoture - small needles are used to block pain. Distractlon-taking your mind off the pain with movies, games, conversatian etc, Electrical nerve stimulation - This uses small jolts of electricity to block pain, Hypnosis ‘Exercises + Heat or Cold application ‘Massage 4 Rolaxation > Music Warm comforting environment Massage - it increases blood circulation and relives pain, Reduce your anxiety. Massage Should Be Avoided for following, situations; + Hearttailure, + Kidney failure + Phlebitis—intlammation of a vein, * Cellulites—a diffuse inflammation of connective tissue, * Blood clot in the leg, + Bleeding disorder, * An infectious disease of the skin. * Cancer Avoid vigorous massage especially in the lower extremities. Apply heat or cold 10 to 20 minutes only. ‘The pack should be wrapped with one or more layers of clothe to prevent contact with the skin directly. Da not apply over the tumor site / open wound. You may have some side effects after your pain medications which your doctor prescribes. PATIENT RESPONSIBILITIES © To provide all personal and family health information needed to deliver appropriate care; To participate to the best of their ability in making decisions about medical treatment and to comply with the agreed care To be considered of others receiving and providing care ‘To observe facility policies and procedures including those regarding no smoking, noise and visitors To accept responsibility for the protection of their personal belongings To accept financial responsibility for healthcare services and settle bills promptly y pollo (OSPITALS No. 21/22, Greams Lane (off Greams Road) ‘Chennai - 600 006. Phone : 91 - 44 2829 0200 / 2829 3333, Fax : 91-44 - 2829 4429 E-mail ; ahel@vsnl.com_ ‘Visit us at www.apoliohospitals.com = B ¥ Apollo Patients Rights and Responsibilities PATIENTS AT OUR HOSPITAL, HAVE THE RIGHT. © To be informed of their rights © To receive care regardless of race, colour, national origin, religion, age or gender ® To know the name, identity and professional status of all persons providing services and to know the physician who is primarily responsible for their care @ To request and receive care which respects their individual cultural, religious / spiritual and social values and belies. © To receive care which is free of verbal, physical and psychological abuse or harassment © To receive care which promotes their dignity, Self-worth, privacy, confidentiality, safety and comfort. To identify who they wish to participate in their care decisions. | © Tohave pain effectively assessed and managed including personal, cultural, societal influences on the patient's experiences with pain © To expect efforts that will be made to provide continuous, co-ordinated and appropriate care | @ To be informed of their health status including the nature of illness, treatment options including potential risks, benefits, alternatives, unanticipated outcomes and costs and to participate fully in their health care decisions. © To expect that we will communicate with them in a manner that they understand ‘To make decisions regarding their care by being involved in care planning and treatment. This includes making informed decisions regarding their care as well as a right to accept or refuse recommended tests or treatment or to request other treatment To have access to visitors as per hospital policy ‘To express complaints or grievances concerning the quality of care and to voice them without fear of discrimination or reprisal and to receive a prompt and courteous response to their concerns. For any queries or for more information, please call Guest relations at 1341 (or) 044-2829-6574 (or) 98416 55046 To be allowed fair access to information contained in their medical records within a reasonable time of request through their primary consultant (without a prohibitive cost) To request and receive information regarding the charges for any treatment and to receive an explanation of bill upon request To receive care in a safe setting and environment including protection from assaults and specific safety issues for vulnerable patients To refuse care and a discharge against medical advice To receive second opinion without a fear of compromise to their care within or outside the hospital To have dying patients’ need effectively assessed and managed including personal, cultural, societal influences To donate organs Teena ‘© Designate one family member to interact with your heath care team. That person can then pass along information to other family members and fends. We recognize the harmful effects of smoking and actively support a stoke - free environment. Preventing the spread of germs = Be awere that hand washing is the best way to prevent the spread of germs. Practice good personal hygiene. Let your nurse know if your gown or linen is solo. Feel free to remind staff members to wash th hands before examining you or giving you your medicine, 1 _Asktitends and retatives who have ool, respiratory symptoms or other contagious iness notte vist you or anyone inthe hospital. Proventing falls Ask forhelp when getting out of bed, especialy at night. The hospitatis an unfamiliar place, and most falls occur when patienis try to get out of bed on their own to goto the bathroom. Make sure the nurse cal button on your bed works. ‘and you know how to use it 1 _Letyour nurse know ifyou have rouble in reaching the call button, 1 If possible, cal for help before the need to got to ‘the bathroom becomes urgent. Make sure there is adequate lightto see, and keep your eyeglasses within reach, Wear slippers with rubber soles to prevent slipping. 1 Pointoutto staff you find any spilis or obstructions ‘on the floor xt Make sure that the brakes are locked when you ‘et into and out of a wheelchair. ‘= Mako sure to use the safety belt while on a wheel hai. ollo HOSPITALS roucnine Lives PATIENT SAFETY Greams Road, Chennai - 600 008. INDIA Tel : 044 2829 3333 Fax : 2829 4439 ‘waw.apollohospitals.com Ee ‘Ourheatth care partnership begins with our commitment. toyour safety. Patients who are move involved with their care in the hospital tend to do better and stay safer. By ‘working together with your health care team, you can lower your risk of injury and make your hospital stay as. safe as possible. Here is how you can make your stay a safe and positive experience. = Identity yourself. Wear your hospital .D. band at alltimes. If your band comes off, ask your nurse to provide a new one. = Check the information on your hospital .D.band to ‘make sure that your name and tne hospital number (UHIO Number) provided are correct. 1 Make sure that all staff members check your 1.0. band before any procedure, surgery or test is performed, or medicine is given, 1 Ask questions if you do not understand, tis your health and your right to know. 1 Feel free to talk to your doctors and nurses about ‘any concerns you may have. If you think of ‘questions when your doctor or nurseis not present, rte them down so that you can ask them atalater time. “Ask your cer provider emonge for anintrpeeri you find «a probiom in undestaeing. MEDICINE SAFETY While you'te inthe hospital, its important for you and yur doctor to tak about your medicines. Tell your ctor and nurse about the medicines you're taking, including : = Prescribed medicines Over-the-counter medicines (ike aspirin and cough medic) Medicines that femly member or friend gave you. «Vitamins Herbal product. Taking your medicines = Letyour doctor and nurse know if you have any allergies to food or drugs or have hed previous reactions to any drugs, food or latex = Ask your nurse about your medicine - what they are, what they look like, what is their action, when they are given and what sie efecs should be expected and reported = Moke sure that the staf checks your LD. band bofore giving you any medicine, © Look at all the medicines before you take them, If you do not recognize a medicine, inform your nurse, '= You should net take any mecicinas that you brought to the hospital from home. You should give them to your nurse untl you leave the hospital or give them to someone to take home for you. 4 Ask your nurse fora free copy of Apollo Hospital's ‘educative pamphlet on ‘safe medication ipating in your care 44 Discuss your treatment plan with your doctor and nurse. Make sure that you understand and agree with that pian, 1 Beinformed boutyourtreatmentand ask when the treatmentwilbe given and the purpose. Question anything that seems diferent or anything that you don't understand 1 Ifyou are experiencing pain, inform your nurse or doctor. Mostly pain can be controlled. You and ‘your health care team can work together to manage your pain, You may receive a lot of information at once and that can be confusing. You may want to take notes or aska family member or friend to listen with you when a diagnosis, treatment plan, test resulls or discharge plans are explained. = If equipment is used for your care, know what itis for. B Apollo Hospitals CHENNAI — Touching lives. PHYSICAL ACTIVITY GUIDELINES No. 21722, Greams Lane (Of Greamas Road), Chennal 600.006 Phone: 9t-44-2829 0200 | 2829 3333 Fax : 914-2829 4429 ‘Email: ahol@vsalcom Visit us al wwezpolobesplls.cam Regular physical activity reduces the risk of developing 2 serious ilness and we advise at least 30 minutes of moderate-intensity exercise onmostdaysoftheweek. Regular Physical Activity... @ Reduces the risk ofheart disease. ‘© Reduces the risk ofdeveloping diabetes. Reduces the risk of developing high blood pressure. © Helps reduce blood pressure in people who already have high blood pressure. «Reduces feelings of depression and anxiety. ‘Helps contro! weight. @ Helps build and maintain healthy bones, muscles and joints. @ Promotes psychological well-being. Tired of the same ofa thing? Do you tend to eat tha dame thing for breakfast, lunch or dinner everyday? Your body needs aver ‘50 different nutrients every day froma wide variety ‘of foods, including protein, dairy, complex carbohydrates, fruits, vegetables and fat. So, Instead of eating a toaster pastry every morning or a ricel chapati sandwich for lunch, make good choices from each category and add variety to your meal planning. Ready, Set, Gol You've heard that if you exercise regularly, you decrease your chances of getting a serious illness, such as heart disease, cancer and stroke. But--do you recognize any ofthese excuses? @ Don'thavetime, @ Don'tlike toexercise. Lookuglyinshorts. Can'tstand pain. Hate sweat. Doittomorrow. Remember, a moderate amount of physical activity can be achieved in a variely of ways. Benefits are based on the duration, intensity and frequency. Believe itor not, washing and waxing a ‘car, ot washing the flaor or windows for 45 - 60 ‘minutes can equal bicycling four miles in 15 minutes or jumping rope. Remember to consult your physician first before beginning an exercise rogram, Bp Apollo HOSPITALS Touchine Lives SAFETY TIPS FOR SENIOR CITIZEN Greams Road, Chennai - 600 006. INDIA Tel : 044 2629 3333 Fax : 2829 4430 ‘wor.apollohospitals.com Acoldents Falls are the major cause of injury In people 65 andolder Falls can happen at anytime and at any place to paople sfanyage, but most tals by people otage ‘85 and above occur at home during their dally activity. However, many falls can be prevented. Hereare some quidelinesto preventfalls. Stairs © Adequate fighting an the staircase clearly seasteps. Keep the stairway ree of clutter, Install sturdy handrails on the sides of the ~ staloway. ‘ Bathroom ©. Keep dnightlighton inthe bathroom. © Nonskid matsinthe bathroom @ Install handrails in the bethrub and toitet areas, s@ Place a rubber mat ornanskid stripson the bathtub /shower floor. © —_Leavé the bathroom door uniackeid, $0. ‘cah be opened frombothsides. Kitenen © Avoid climbing and reaching for. high shelves. : @ — Useastablestepstoolwithhandrails. © — Arangestorageatcounterievel. ® — Cleanupspillsassoonas theyhappen Living Area , @ Arrange furniture to provide an open pathway between rooms. © Remove fow tables, footrests and other items fromthe pathway. © Keep electrical and telephone cords out of thepathway. Bedroom © Keepthe bedroomnightlamp switehéd on. © Uscanormal-heightbed. ® Before leaving your bed, ston the edge for awhile tomake sure yourare not dizzy. Footwear ; © Wearloi-hedlad or flat shoes with nonskid” soles. : © Tie shoes with @ fatty snug ft-end keep lacestied. © Avcidshoeswith thick, heavy soles. Whatto do ttyou fall © Dont panic.. Assess the situation and determine ifyouare hurt. ‘© Siide’or crawl along the floor to the nearest couche chairand tryte get up. ‘© yourare unable to getup, callfor*HELP” Molo OSPITALS TOUCHING Lives SAFETY FIRST No. 21/22, Greams Lane (Off Greams Road), Chennai - 600 908 Phone : 91-44-2829 0200 (2829 3333 Fax : 01-44-2620 4429 E-mal : ahel@vsnl.com Vist us at www.apolohospitals.com We at Apollo respect oa Senior Citizens, We would like to offer special services to them. For Senior Citizens, 1 10, 1. 2 It ls advisable for your attendant to stay with you at all time. Keep the side rails up while you are in bed Never attempt to do any activity independently it you are advised about the same. Ensure that the call ight is within your reach and call for the nurses help whenever needed. Use the assistive devices like a. Foot Stool - whenever you get down from the bed, b. Grab bar- in the toilets. . Safely belts in stretcher and wheel chair -to ensure safety while transportation. Use the night tight or keep the bathroom light on: ‘Wear propetly iting shoes or sippers with non-skid. surtace. Do not take medication by yourself when you are in the hospital, Report if you experience any signs of giddiness, blurring of vision, etc which s likely to interrupt your ‘mobility and do not get up alone. ‘Do not postpone the urge to eliminate and rush at the time of urgency. Do nat hold on to the bedside table for support. 's on wheels. Do not get up on the whee! chair if the breaks are not securely locked. For children 1. Have infants sleep on their back or side and not ‘on the stomach with close proximily to mattress 2, Do net attach pacifiers to the string or ribborn placed around the child's neck. 3. Use large, sofl toys without small detachable parts ‘such as butions, nts etc. 4, Never leave the child unattended especially in the bathroom, tub or any other water source. 5, Remove the plastic bags or covers within the reach of children, Salety points specific to home care 1. Ensure adequate lighting DO NOT SMOKE. Keep match box, lighters, medication containers away from children. 4. Ifelothing catches fire STOP, DROP AND ROLL. 5. Ina smoke filed room, crawi to the nearest safe exit 6. Keep the way uncluttered Hold the hand down and hold the finger untia small ‘drop of biood appears. Apply on test stip as directed in the manual, Follow the instructions as told for inserting the test stip. Ifnot received from tha hospital consult the device manufacturer or his itorature supplied along with the device. Record the test resultfor future reference including

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