Professional Documents
Culture Documents
3554ci 7054ci 7004ciSeriesR18
3554ci 7054ci 7004ciSeriesR18
Details of Changes
Items Contents
1 Corrective measure Since KNM Kyocera Embedded Terminal 8.1 excluded the support of Coverage
for KNM EMB accounting [3 tier counter], KNM Kyocera Embedded Terminal 8.2 restarts the
Coverage support of Coverage accounting [3 tier counter].
accounting Accordingly, the controller FW on the device is changed.
<Color models
only> *1: When using Coverage accounting, use the combination below.
The change of KYOCERA Net Manager is planned to be informed by Service
bulletin No. SWSO-0116(N040) on February 28, 2023.
Previous Changes
2554ci/3554ci Firmware Pack v3.06
4054ci/5054ci/6054ci/7054ci Firmware Pack v3.06
4004i/5004i/6004i/7004i Firmware Pack v3.06
Details of Changes
Items Contents
2 Corrective measure When the sheet is forcibly ejected since the number of the printed sheets to be
for JAM when DF- stapled exceeds the limit, JAM6510 [DF eject sensor stay JAM at bundle output]
7140 is installed occurs. This is corrected.
3 Corrective measure In the offset setting below, service call error C8110 (DF shift motor 2 error)
for C8110/8120 C8120 (DF shift motor 1 error) occur. This is corrected.
when DF-7140 is
installed [Conditions]
- Offset setting, bundle ejection of odd numbers of sets of one printed page
Other than - Specific size sheets (A4 landscape)
2554ci/3554ci
Previous Changes
Details of Changes
Items Contents
4 Additional update for Along with the support of the vulnerability of the serial debugger announced
security enhancement by Service bulletin (M215), the setting of the manufacturing jigs used in the
(vulnerability of serial production line of the factory is changed.
debugger) *This change does not affect the field.
5 Changing the control The firmware is changed so that the [ON] setting of U197 [Security Gate] is
of U197[Security Gate] invalid in color 70 ppm model.
7054ci only
*For the color 70 ppm model, U197 [Security Gate] does not prevent the
misdetection of the security gate, which is caused by radio wave
interference.
When the misdetection occurs, secure an enough distance between the
machine and the security gate after a consultation with the customer.
Previous Changes
Details of Changes
Items Corrected Contents
6 Corrective measure for the shift The default values of the following two items in U034 [Adj Paper Timing] are
of the top margin changed to match each machine speed since the top margin might be shifted
High end models other than depending on the speed at the production line of the factory.
2554ci/3554ci
[Items]
(1) Start Position
(2) Start Position 3/4
Details of changes
Items Corrected Contents
10 Corrective measure for When connecting to KFS via the proxy where the user name and the
F244 password is set to [null], system error F244 might occur. This is
corrected.
11 Corrective measure for When the log-in to XMPP server fails repeatedly, system error
F244/F245/F26F/FDEF/[Not F244/F245/F26F/FDEF might occur, or the scan is not successful due
possible to scan due to the to the memory shortage. This is corrected.
memory shortage]
12 Corrective measure for the The firmware is corrected so that the application name is displayed in
problem that the the setting language since it was always displayed in English.
application name is
displayed in the
inappropriate language
13 Corrective measure for the The user icon is not displayed in HyPAS application [KNM/aQrate]
problem that the user icon even after the user login, and the user information is not accessible.
is not displayed in This is corrected.
[KNM/aQrate]
14 Corrective measure for the The mail address of the user for [Send to Me (Email)] function is
problem that the mail editable when [New Destination Entry] is set to [Prohibit]. This is
address is editable corrected this time.
15 Corrective measure for DP When removing and inserting the original from the DP while the DP
JAM cover is opened and the DP cover open error is displayed, the DP
cover open error does not appear and the job starts, then DP
JAM9010 (Document processor open detection) occurs. This is
corrected.
16 Corrective measure for the When eleven users or more save jobs in the job box, only the top ten
display failure of the job jobs are displayed, and eleventh job or later are not displayed. This is
box corrected.
17 Corrective measure for the When logging in from the operation panel while [New Destination
problem that the editing Entry] setting is set to [Prohibited], the following mail address can be
permission of the mail edit. This is corrected.
address is not reflected
[Header Bar] User Property -> Email Address
18 Corrective measure for the The specification is changed so that unnecessary codes except JAM
display of unnecessary codes on the JAM screen are not displayed on the panel.
codes on JAM screen
20 Corrective measure for When carrying out the scan operation with PDF/HCPDF file format
F57B while [OCR Text Recognition function] is set on, system error F57B
might occur. This is corrected.
21 Corrective measure for When printing a certain PDF file in duplex via AirPrint, the errors of
[memory [memory shortage] or [freeze] might occur. This is corrected.
shortage]/[freeze] error
22 Corrective measure for When printing a certain PDF using USB direct printing or AirPrint,
F248 caused by a certain system error F248 might occur.
PDF file
23 Corrective measure for the When printing with the PCL setting, the machine might freeze during
freeze with the PCL setting the printing operation. This is corrected.
24 Corrective measure for When setting the genuine toner, the toner level is wrongly displayed
incorrect toner level in KFS to "0%" on MyQ or KFS with NetGateway connection if the notification
process is timed out due to an error or readout process.
25 Corrective measure for the The job does not start even though pressing [start] button after
problem that [start] button logging into HyPAS application [KNM/aQrate]. This is corrected this
does not work on time.
[KNM/aQrate]
26 Corrective measure for the The error screen is not displayed even when the DP JAM occurs on
problem that the error is HyPAS application [KYOcontrol]. This is corrected.
not displayed on the HyPAS
application
27 Corrective measure for the After inserting the coin into the coin vendor with the HyPAS
failure of the coin vender application installed, the display does not change from the message
with the HyPAS application screen "Please insert the coin". This is corrected.
28 Corrective measure for the When registering the send function to One Touch Key while the
display failure of the send default screen is set to address book etc., the default screen (address
function screen registered book etc.) is displayed before the registered send function screen.
to One Touch Key This is corrected.
32 Corrective measure for the When saving the printer job with the booklet setting and printing the
incorrect printing order saved job, the printing order is reversed, and the cover page is
when printing the booklet printed inside. This is corrected this time.
job stored in the custom
box
33 Corrective measure for the When printing a Word file including a certain image using KPDL mini
problem that the printer job driver, the printing operation stops. This is corrected this time.
is stopped
34 Corrective measure for When reading a barcode using the HyPAS application or inputting
failures of the barcode characters using the software keyboard, a part of the characters
reading using HyPAS cannot be read, or it takes too long time to display the characters.
application, and the This is corrected.
software keyboard input
35 Corrective measure for the On HyPAS application [Papercut], the paper size cannot be set to
inability of setting the [Mixed] in the Inch mode. This is corrected.
paper size to [Mixed] when
using HyPAS application
36 Corrective measure for the The registration of the device to Universal Print in CCRX might fail.
registration failure of This is corrected.
Universal Print
37 Corrective measure for the When the coin vender is installed, the job in the FAX box cannot be
problem that the job in the previewed or printed. This is corrected.
FAX box cannot be printed
when the coin vender is
installed
38 Corrective measure for the Updating the firmware of the USB connecting card reader [TWN4] via
failure of the card reader Net Viewer might fail. This is corrected.
firmware update
39 Corrective measure for the The log-in via type B IC card [Mifare] might fail when setting the
login failure via IC card deemed certification in TASKGUARD Serverless authentication
[type B] printing (TG Kit-L).
40 Corrective measure for the When the machine is connected with the LAN cable, the recovery
failure of the sleep mode from the sleep mode might fail, or system error F268 might occur.
recover / F268 This is corrected this time.
System menu -> Network Settings -> Optional Network -> Wireless
Network -> Available Network
42 Corrective measure for the When IB-51 is installed, the host name is not displayed on the host
problem that the host name name details screen in the option network.
for IB-51 connection is not
displayed on the details
screen in the option
network
43 Corrective measure for When printing a PDF file using the multi-copy machine, system error
F248 F248 might occur. This is corrected.
44 Corrective measure for the When printing a certain PDF file via FTP, the error page might be
problem that the error page printed in the middle. This is corrected this time.
is printed
45 Corrective measure for the When outputting the sheets with the following sizes to tray B, it is
delay of the printing printed in too long interval, and it delays the printing operation. This
operation with certain size is corrected this time.
sheets when outputting to
tray B in DF-7140 - Certain sizes (A5 landscape/Yokei 2/Yokei 4/C4)
46 Security enhancement It is pointed out that the third-party product [UART (debug port)]
Vulnerability of serial used in the main PWB and panel PWB has the possibility to be
debugger system-hacked. This vulnerability is resolved this time.
47 Corrective measure for the When setting up the DSDP options [DP-7160/DP-7170] by following
adjustment failure of DSDP the installation guide, the adjustment is not successful. The
option installation guide and the firmware are corrected.
[DP-7160/DP-7170]
Change of the installation guide
- A part of the adjustment procedure is changed from U071 [DP
Timing] to U407 [WR Timing (Rev)].
Previous Changes
Details of Changes
Item Content
48 Measure for F243 A F243 may occur when a character is inputted by a Korean software keyboard.
This has been corrected.
49 Measure for JAM If outputting under the following conditions, JAM 6510 (bundle eject stay JAM)
when DF-7140 is may occur after the second sets.
installed
[Output condition]
- Staple setting, more than 2 sets and 3 sheets in continuous job
- Specific size paper (A4/Letter/B5(SEF*)/16K)
*Short Edge Feed
Previous Changes
Details of Changes
Item Content
50 Security enhancement (1) The vulnerability of illegal access in the memory is found when
Vulnerability of Type2 using CFF Font (Type2) of PostScript data.
Font Type2 Font: Text strings in CFF to list the commands for text
imaging.
51 Security enhancement (2) The vulnerability of the bug is resolved where an infinite loop
Vulnerability of OpenSSL might occur when the certificate of OpenSSL is processed.
56 Measures for abnormal Measure for an abnormal image (fine block image) that may
images occur on a blank part of the color copy.
Only for 7054ci/6054ci/
5054ci/4054ci
57 Taiwanese translation The translation for the panel message "Off"/"On" in Taiwanese
correction was not correct.
58 Measures for clearing The power does not turn off with displaying [Adjusting scanner]
[Adjusting Scanner] on after you turn off the power switch.
the screen.
All Except 2554 ci/3554
ci
59 Measures for problem in Change the timimg of sensor detection timeout from 6s to 8s
production line for C6610 detection (Fuser pressure release sensor error).
Previous Changes
IMPORTANT:
A Security Vulnerability with sending address book data without user authentication has
been identified on Kyocera products, using SOAP I/F.
This Firmware prevents a malicious attacker from being able to acquire the Address
Book data using SOAP. It is recommended that all field devices be updated to this
Firmware Pack or above.
Details of Changes
Item Details
61 Security 1. A vulnerability was found where the address book data stored in the main
enhancement unit can be extracted without authentication even if local
authentication/network authentication is “ON”. This Firmware Pack
corrects the issue.
Example of data:
Email address, SMB information, FTP information, iFax mail address, etc.
[Applications]
Note the restriction on using the applications below, until they are updated.
MyPanel
The address book of the device cannot be displayed when selecting [Device
Address Book] from [Send] function if local authentication/network authentication
is ON.
Item Details
62 Corrective measures If the deep sleep mode is set up, part of job might not be printed from the PC
for inability to print connected to different network environment than the device.
in the deep sleep
mode
63 Corrective measures The screen might lock up when IB-50 is installed.
for the screen lock-
up when IB-50 is
installed
64 Corrective measures If using [Send and Print] when sending FAX, [Short memory] message is
for the [Short displayed and 3rd and later send jobs cannot be reserved.
memory] display
when using [Send
and Print] (FAX)
65 Corrective measures When opening the PDF file of mixed size of A3/A4 from the PC to print it with [Z-
for failure to output fold], [Staple] and [Punch] in the printer driver’s properties, the error message
the PDF file of mixed of [Unable to fold this paper] is displayed and expected output is not available.
size of A3/A4
66 Corrective measures It is corrected so the document can be registered in Custom Box from the printer
for inability to print driver and it can be set to print in booklet from Custom Box.
in booklet from
Custom Box
67 Corrective measures When installing the start-up screen image by using U224 (Setting Original Panel
for the failure in the Display), about 2cm of the bottom is blank in the start-up screen.
start-up screen setup
Blank
68 Corrective measures When installing IB-51 and setting up necessary items in System Menu
for inability to >[Network Settings] > [Option Network] > [Wireless Network] > [Setup] >
restart when IB-51 [Custom Setup], and pressing [Connect]>[Restart], restart is not available.
is installed
69 Corrective measures Even if uncheck the address called from the destination history, it is checked
for the address again when executing the address search.
check error in the
destination history
70 Correct descriptions The German descriptions of [Start] of [Device Information/Remote Operation] in
in CCRX CCRX is wrong.
(German only)
71 Corrective measures When editing the SCEP setting, the error message pops up. (Ex,: When
for the wrong attempting to change the certificate verification to [Off], the requirement of 2-
message when letter input pops up.)
editing the SCEP
setting
72 Corrective measures When creating [Copy from MP tray] in [Favorites], if registering it with the MP
for the home icon tray size shown as [---] (MP tray is fully open), the home screen icon
disappearing when disappears.
copying from the MP
tray
Execute
3) The message to prompt the power off/on is displayed and turn the power off
and on. Then, the value is confirmed.
[Note]
If [NG] is displayed in [Result] after pressing [Execute] in 2), turn the power
off and on after the message to prompt the power off/on, execute 1), 2) and 3)
again.
*If [Manual Input] is not displayed in U155 on the field machine, upgrade the
firmware to this version and then, input the value.
76 Corrective measures If the charge counter stored in the non-volatile memory inside the device stops,
for the inconsistency the counter values are inconsistent between the volatile memory and non-
in the charge volatile memory and the counter value might decrease when turning the main
counter unit power off and on.
It is changed so the system error F060 (Replace main PWB) occurs when
inconsistency occurs between volatile memory counter and non-volatile memory
counter.
Item Details
77 Preventing a FAX The following are changed to prevent a FAX from being sent to the wrong
sent to the wrong destination
destination
1. The default setting of [Check destination before send] and [Check new
destination input] for prevention of sending to the wrong destination is
changed from [Off] to [On].
It is changed so the setting can be changed at the main unit setup.
Previous Changes
IMPORTANT:
It is important to upgrade all devices to the current Firmware Pack to avoid component
compatibility issues.
Details of Changes
Item Content
1 Support for change of The clock driver of the DP relay PWB is changed and the control is changed
the clock driver accordingly.
*This firmware upgrade for the DP relay PWB change is necessary for
support when replacing the PWB. The detail is informed in service bulletin
No.2XD-0042(M020).
2 Corrective measures Service call error C794x might trigger in a rare cases when turning the
for service call error power on.
C794x when turning
the power on
(High-end/BW model )
3 Corrective measures When printing mixed paper sizes with DF-7120, DF’s cursor does not move
for JAM6311 when DF- to the position matching the paper size and the paper hits the cursor at
7120 handles the paper exit causing JAM6311.
mixed paper sizes
(High-end/BW model)
4 Corrective measures The fuser speed control is changed and the paper conveying speed at
for the smudge and transfer to fuser is optimized to improve the smudge and crease from the
crease at the fuser fuser roller.
(Low-end model)
5 Corrective measures JAM6000 (DF paper entry failure jam) might occur at the continuous print
for JAM6000 at the job with DF-7140.
continuous print job
6 Corrective measures C8100 (DF exit release motor error) might occur when pressing the staple
for service call error position switching key repeatedly at the manual stapling.
C8100 at manual
stapling
7 Corrective measures The paper bundle exited with 1-point stapling might roll up and JAM6510
for JAM6510 with at (DF bundle eject sensor stay jam) might occur.
the rolled up stapled
bundle at exit
8 Corrective measures If printing the [Staple + Punch] job continuously after printing the [Staple
for inability to staple only] job, stapling might not be executed.
at [Staple + Punch]
job
(High-end/BW model)
9 Corrective measures The incorrect jam number (JAM6xxx) is displayed when JAM6600 (DF drum
for the incorrect jam sensor non-arrival jam) occurs while conveying booklet .
display during
conveying booklet
Previous Updates
IMPORTANT:
It is important to upgrade all devices to the current Firmware Pack to avoid component
compatibility issues.
Details of changes
Item Content
78Corrective measures for The coin vendor user is deleted from the coin vendor login list and
inability to operate the logout is not available. Thus, the last screen on the operation section
operation section of the coin is inoperable.
vendor
(Other than the 2554ci/3554ci)
79Corrective measures for the Print might not be available with the [Please wait] display when
[Please wait] display entering into the sleep mode by the sleep timer or pressing the
[Energy Saver] key, if entering into the sleep mode is cancelled with
occurrence of the certain event at the timing
80Corrective measures for the An incorrect destination might be displayed after replacing the main
incorrect send destination PWB and is overwritten by the one in the job number before
displayed when replacing the replacement.
main PWB
(Note)
*Refer to the latest service manual to execute the items below when
replacing the main PWB.
Execute U021 (Delete job history by memory initialization)
Execute maintenance mode [U026]->[SSD]->[Restore] before
executing U004
Execute U917 (Read/write backup data)
84 Corrective measures for If it takes more time to process scanning than before in the main unit
service call error C7941 with the new ISU change (change to CMOS with the AFE embedded)
(Improve the scanner
processing time) *1 It changes the AFE control, service call error C7941 (LSU EEPROM
error) might turn on.
(2554ci/3554ci only) The performance is improved to make the scanner processing time
equal to before change.
Previous Changes
IMPORTANT:
It is important to upgrade all devices to the current Firmware Pack to avoid component
compatibility issues. See Changes # 2 and #3 for details and the QA numbers indicated.
Details of Changes
Item Content
1 Corrective measures System error FDEF might occur after executing U066.
for system error
FDEF
2 Measure for the It is difficult to source the original electronic volume resistor used for the
human sensor human sensor. The result is the sensor is changed. The firmware is upgraded
change for the control.
*The main unit with the new human sensor requires the new firmware. If using
the new human sensor with the old firmware, only sensitivity 2 can work with
the setting of 1 (Low) or 3(High). Sensitivity is weak. No error is displayed.
Refer to service bulletin No. 2XD-0031 (L256) for details.
3 Improve the Arabian/ Hebrew are scribed from right to left. The display might not be proper
Arabian/ Hebrew if f there are alphabet or numbers (unit, paper weight, vertical and horizontal
display paper size, etc.).
4 Corrective measures If printing from the sleep mode when Quiet mode turned on, or print is
for service call error cancelled at a paper empty condition, etc., the number of times requested for
C2700 [Primary / releasing the pressure of the primary transfer belt might be requested more
secondary transfer than the buffer resulting in service call error C2700.
release error])
5 Corrective measures The Magenta background image might appear when printing in duplex
for the Magenta depending on media type and variation of the CIS light distribution and the
background image AGC adjustment timing is revised to retrieve correct values at the AGC
when printing in adjustment.
duplex
6 Corrective measures Offset might not be executed while the setting is at every single-page
for the failure to document *1, and the display in the job history remains after completing exit.
offset the single- *1: [System Menu]-> [Device Settings] -> [Paper Output] -> [Paper Output
page document Behavior] -> [Offset One Page Documents]
7 Corrective measures When opening the cover of DF-7140 after executing bi-fold or tri-fold with BF-
for J0000 jam when 730, J0000 jam might occur due to defect of the booklet conveying process. [in
using BF-730 combination of DF-7140 and BF-730]
8 Corrective measures If the enhancement units fail to receive commands normally due to a data
for jam when IS- transmit failure when the main unit communicates with IS-7100 or ZF-7100, a
7100 and ZF-7100 jam might occur. Jam location differs due to the data timing and the following
are installed jams might occur.
IMPORTANT:
It is important to upgrade all devices to the current Firmware Pack to avoid component
compatibility issues. See Changes # 2 and #3 for details and the QA numbers indicated.
Details of Changes
Item Content
1 Corrective measures System error FDEF might occur after executing U066.
for system error
FDEF
2 Measure for the It is difficult to source the original electronic volume resistor used for the
human sensor human sensor. The result is the sensor is changed. The firmware is upgraded
change for the control.
*The main unit with the new human sensor requires the new firmware. If
using the new human sensor with the old firmware, only sensitivity 2 can
work with the setting of 1 (Low) or 3(High). No error is displayed.
Refer to service bulletin No. 2XD-0031 (L256) for details
3 Measure for the The ISU ‘s PWB is changed from use of CCD+AFE chip (by AK)) to (CMOS) as
change of the CMOS per service bulletin No. 2XD-0010 (L072)/ 2XD-0014 (L119), however, it is
to the CCD PWB in difficult to source the COMS device after change and it is changed to the
the ISU different (CCD+AFE chip (by TI)). The firmware is upgraded for this change.
*The main unit with the new ISU using (CCD+AFE chip (by TI) requires the
[Low-end model new firmware. Refer to service bulletin No.2XD-0032 (L257) for details.
only]
4 Improve the Arabian/ Hebrew are scribed from right to left. The display might not be
Arabian/ Hebrew proper if f there are alphabet or numbers (unit, paper weight, vertical and
display horizontal paper size, etc.).
5 Corrective measures If printing from the sleep mode when Quiet mode turned on, or print is
for service call error cancelled at a paper empty condition, etc., the number of times requested for
C2700 [Primary / releasing the pressure of the primary transfer belt might be requested more
secondary transfer than the buffer resulting in service call error C2700.
release error])
6 Corrective The Magenta background image might appear when printing in duplex
measures for the depending on media type and variation of the CIS light distribution and the
Magenta AGC adjustment timing is revised to retrieve correct values at the AGC
background image adjustment.
when printing in
duplex
7 Prevent the white If U070 is set as indicated below, the white dots might be displayed in the
dots with U070 [DP sub scanning direction on the back side.
magnification CIS magnification in the sub scanning is set to +23-+25
adjustment] (Setting range: +/-25)
300dpi (linear speed:764[mm/s])
Print in duplex
8 Corrective measures Offset might not be executed while setting to do it at every single-page
for the failure to document *1, and the display in the job history remains after completing
offset the singe- exit.
page document *1: [System Menu]-> [Device Settings] -> [Paper Output] -> [Paper Output
Behavior] -> [Offset One Page Documents]
9 Corrective measures When using the function using the NFC, the mobile application for KYOCERA
for the NFC function brand might be called instead of TA brand.
failure
[TA only]
Previous Changes
Details of Changes
Item Content
1 Corrective measures The panel might lock up when attempting to enter maintenance mode from the
for the panel lock- [Status/Job Cancel] screen.
up
2 Corrective measures After logging in with the card authentication of TASKGUARD server-less
for the print job not authentication print (TG Kit-L), print jobs are not listed in the job list.
displayed in the job
list
3 Corrective measures System error FEFF might be displayed and restart is required when installing the
for system error HyPAS application.
FEFF
4 Corrective measures When setting the HyPAS application to full screen, the copy service screen is not
for inability to displayed.
display the copy
service screen
5 Corrective measures When using both the coin vendor and extended authentication HyPAS
for inability to log application, they might not operate normally and automatic logout might not be
out automatically available.
6 Corrective measures When the device starts up from the sleep mode and attempts to log in the
for the display of HyPAS application via card authentication, the logout button might be displayed
the logout button though the HyPAS application is not logged in.
7 Corrective measures The logout button functions while a user is scanning and scanning is incomplete.
for logout during It is corrected so the logout button does not function while scanning.
scanning
8 Corrective measures “The specified cassette is a fax special stage. Select another valid cassette.
for inability to print select [Continue] to print.” is displayed when receiving Fax and the received Fax
the received Fax document cannot be printed.
document
9 Corrective measures When logging in the HyPAS application (Fax charge check application) with the
for the copy start extended authentication, the copy start button is invalid though putting coins in
button becoming the coin vendor.
invalid
10 Corrective measures The Fax Box memory might be decreased due to lack in the memory full check
for decrease of the of the Fax Box and it might not receive.
Fax Box memory
11 Corrective measures When attempting print or display the list of the properties of the documents
for an error with already existing in Google Drive, an error might occur.
Google Drive
12 Corrective measures When using [Continuous Scan] while scanning in the HyPAS application, the
for inability to device might stop scanning in the midstream and it might not continue.
continue scanning
13 Corrective measures When pressing the start button of the HyPAS application to start the copy job,
for inability to start the error message might be displayed and the copy job might not start.
the copy job
14 Corrective measures Memory-full might occur when printing by using bulk copy.
for Memory-full
15 Corrective measures System error FDEF might occur after executing U066.
for system error
FDEF
16 Corrective measures System error FCAF might occur when printing data by using AirPrint.
for system error
FCAF
17 Corrective measures Scanned data might not be saved if scanning with settings of [Duplex], [File
for inability to save Separation] and [Continuous Scan] in the HyPAS application.
scanned data
18 Corrective measures A print that should be non-chargeable when a coin box is attached may print in
for charging a non- error and you would get charged for it.
chargeable job CoinVender/KeyCard/KeyCounter with extended authentication application.
KYOCERA Document Solutions America, Inc.
7054ci/7004i Series Firmware Release Notes
Item Content
Coin vendors using extended authentication are charged even for non-billed
jobs when you insert coins. This has been corrected.”
19 Change of the PHY The supplier is changed for the PHY chip currently used on the Main PWB.
chip on the main Accordingly, the firmware is upgrade to match both the old and new chip.
PWB Note the new PHY chip cannot be used with the old firmware.
If using the old firmware, the phenomena below occurs, and it is unable to
recover. (Replacing the main PWB or main unit is required.)
System error F000 (Main PWB-operation panel communication error)
Lock-up at Welcome screen
The upgraded firmware is usable both with the old and new PHY chip.
* The detail of the change is informed in service bulletin No. 2XD-0025 (L198).
20 Corrective measures When executing [Optical axis adjustment in the main scanning direction] and
for inability to [Manual color registration correction] *1 after the first time power-up, the
adjust the optical adjusted values might not be reflected to the image.*2.
axis in U034 at *1: Optical axis adjustment in the main scanning direction: Data adjusted in
setup U034
Manual color registration correction: Item to adjust with Color registration
correction (manual9 in System Menu
[High-end/Mono *2: Adjustable if executing the below before adjustment
model only] Power Off/On reset or, Sleep in/out or Calibration
[Cause]
The setting values of the PG output in the operation executed at setup remain,
and the values are referred to for printing afterward and it fails to reflect the
adjusted values. This has been corrected.
21 Corrective measures When printing in color after executing the BW calibration*1, the horizontal
for the horizontal streaks in YCM might appear in the drum diameter interval.
streaks in YCM in *1: BW calibration is executed if the fuser temperature is 60 degrees C at
the drum diameter power-up or recovering from the sleep mode with BW priority mode turned
interval on in U464
[Cause]
If it is BW calibration when starting the calibration, 3-color transfer is released,
[2554ci/3554ci however, the drive starts before completing it. Thus, the transfer belt is driven
models only] while the transfer belt presses the YCM drums, and there leaves the marks of
slippage to generate the YCM horizontal streaks.
[Change]
It is changed so the transfer belt/drum motor drive starts after completing 3-
color transfer release.
Previous Changes
IMPORTANT:
At this time, all devices should have been updated to v2.06 Firmware Pack to avoid a
problem where the Motor firmware upgrade might fail, triggering error (0801) when
UPGRADING FIRMWARE REMOTELY via KFS.
If you have not already upgraded to Firmware Pack V2.05 or 2.05A with devices
connected to KFS, SEE THE PREVIOUS INSTRUCTIONS for v2.06 upgrade.
Details of Changes
Item Content
22 Allowlisting support Allowlisting function is supported.
Allow Listing is an anti-malware measure that manages the list of programs
that are previously allowed to run and prevents programs that are not on the
Refer to the list from running. Even if malware enters the device, it will not be executed.
following pages
The Allow List capability can prevent not only known malware but also
unknown malware from compromising the device
・Note if detected, system error below is displayed.
System error: CF056
23 Universal Print Universal Print is now supported in 3554ci series.
support
[3554ci series only]
24 Revise Hebrew It is revised the panel does not display in Hebrew properly.
description
25 Corrective measures 2 of the timer process conflict to disable one timer start-up in the timer function
for stop of the FAX for time management and FAX send job might stop unintentionally.
send job
26 Corrective measures [An unexpected error occurred] message might be displayed at the 1st scan
1 for an error when from DMConnect after logging in KNM.
using DMConnect in
KNM
27 Corrective measures [Unable to scan] or [An unexpected error occurred] might be displayed when
2 for an error when using DMConnect in KNM.
using DMConnect in
KNM
Corrective measures
for system error F248
7-12
28 Corrective measures System error F248 might occur when printing certain printable data.
for system error F248
with certain printable
data
29 Corrective measures System error F248 might occur if printing a certain PDF file in BW and simplex
for system error F248 via USB just after start-up.
with certain PDF file
30 Corrective measures System error F248 might occur when sending is stopped with network shutoff,
for system error F248 etc. during print.
with network shutoff
31 Corrective measures System error F248 might occur when printing via Air Print.
for system error F248
when printing via Air
Print
32 Corrective measures System error F248 might occur when printing a certain PCL file.
for system error F248
with the certain PCL
file
33 Corrective measures System error F248 might be displayed on the device when printing the certain
for system error F248 PDF file from the iOS mobile device via AirPrint or Mobile Print.
when printing from
the mobile device
Corrective measures
for system error F46F
13-14
34 Corrective measures System error F46F might occur when printing from KMP(KYOCERA Mobile Print)
for system error F46F with Print Quality set to High.
36 Corrective measures Thin lines, dotted lines or dotted image might be printed when printing the
for the image failure certain PCL XL file
when printing the
certain PCL XL file
37 Corrective measures Characters might be garbled at the PDF direct printing of the certain file.
for the garbled
characters
38 Corrective measures System error F24B occurs and print is not available when installing Linux
for system error F24B Phase3 and attempting to print by setting Cover mode and Super watermark.
39 Corrective measures The print position shifts when printing the certain file with the IBM5577
for the print position emulation
shift
40 Corrective measures Black line might occur when scanning a document to PDF by using DMConnect
for the black streaks Pro and printing it in BW in the same workflow.
41 Corrective measures Part of the bi-dimensional barcode image drops out when printing the certain
for dropout of the bi- file.
dimensional barcode
image
42 Corrective measures System error F55C occurs when printing the certain PDF file via Mobile Print.
for system error
F55C
43 Corrective measures The double images might be printed when printing vertically the certain font
for the double images from Mac Illustrator.
with the certain font
NG sample) →
52 Corrective measures Since there is a failure in the control after the process to drive the transfer belt
for the horizontal intermittently, and to clean the belt to dispose of toner residing on the pre-
yellow background brush, a horizontal yellow background image might appear in BW printing in the
image when printing conditions below.
in BW [Condition of occurrence]
Power-up (50 degrees C or less of fuser temperature) -> Simple calibration at
start-up -> BW print -> Full calibration -> BW print*
This is for 2) Enter sleep mode -> 8 hours passed -> Recover from sleep mode ->
2554ci/3554ci Simple calibration -> Full calibration -> BW print*
models only. *Horizontal yellow background occurs at BW print.
[Cause]
The developer drive continues after charge and developer bias is turned off
when completing the toner residing on the pre-brush. The primary transfer bias
is positive and causes the background image residing on the transfer belt. If
printed in BW in this state, the horizontal band is printed at the leading edge of
paper. Likewise, the drum stops at one turn drive after the developer and
charge bias is turned off when LSU cleaning (developer circulation control) is
complete, and thus the horizontal band is printed.
Yellow background
Sample image
Paper exit
direction
Allowlisting support
Note on using/setting up Allowlisting
• Set to On or Off in System Menu (Factory setting: Off) System Menu > Security >
Allowlisting
(Settable from CCRX, KDM or KNV, also settable from KFS by using the remote panel)
• Administrator privilege is required for setting.
• The following is enabled to ease grasping/recording the content when detecting the illegal
program
Turn on the audit log (Operation panel, CCRX, KDM, etc.) CCRX – Management
Setting > History Setting > Device History Setting > Device History
Turn on detection of the illegal program of the event mail notification
(CCRX) CCRX - Management Setting > Notification Report > Illegal Program Detection
• If upgrading the firmware that does not support Allowlisting to the supported, Allow List is
generated at the 1st start-up after the firmware upgrade*.
The applications installed before upgrading the firmware can be used by this function.
*Allow List is only generated at the 1st start-up after the firmware upgrade.
Previous Changes
IMPORTANT:
We have identified a Problem where the Motor firmware upgrade might fail, triggering error (0801)
when UPGRADING FIRMWARE REMOTELY via KFS if you have not already upgraded to Pack 2.05 or
v2.05A. USB is not affected.
If you have not upgraded your Devices to Firmware Pack 2.05 or v2.05A, you must first
upgrade the Engine Firmware to v2.501 (2XD_1000.002.501) via KFS, before upgrading to
2554ci/3554ci Firmware Pack v2.06 via KFS. The NEW Engine Firmware v2.501
(2XD_1000.002.501) is posted Separately if needed.
Details of Changes
Item Content
53 Corrective measures When a DF-7140+ optional paper feeder are not installed, when recovering
for J0300 jam/ system from the sleep mode, the initial communication with the DF might be
error F040 interrupted in the midstream and the phenomenon below might occur.
[Phenomenon]
J0300: Paper output ・Print does not become ready while initialization is not completed, and then
completion non- J0300 jam occurs.
detection jam ・System error F040 occurs since the option configuration is not confirmed
F040: Communication depending on timing of interruption of communication.
error between the [Change]
main unit and CPU Since there is the range where the communication cycle is shorter when
checking the communication at start-up, it is changed so the initial
communication is not interrupted.
54 Corrective measures Motor firmware upgrade might fail with error (0801) when executing the
for the remote remote firmware upgrade via KFS.
firmware upgrade error [Phenomenon]
(0801) via KFS Motor drive is requested to execute warm-up calibration depending on fuser
temperature at start-up. If the firmware upgrade request comes at the
same time, no information for the motor CPU is notified and the firmware
upgrade fails with error (0801).
[Change]
It is changed so the calibration control is stopped if the firmware upgrade
request comes, to give priority to process it
Note:
Follow the procedures below to upgrade firmware remotely via KFS to
prevent this failure
①Upgrade Engine firmware to 2XD_1000.002.501first.
②Upgrade all the firmware to the latest version with Pack V2.06.
Apply ② only if MOTOR firmware is 2XC_1400.001.101.
Apply ② only to upgrade firmware using a USB drive.
55 Corrective measures System error F124 might occur if repeatedly turning the light sleep mode
for system error F124 on and off after completing the scanning process.
56 Corrective measures It is corrected Shift key is not displayed to switch the upper/lower case
for Shift key not characters when Simplified Chinese mode is set up.
displayed in Simplified
Chinese mode
57 Unification with other It is so changed for unification with other destination, the destination
destination change is disabled if the speed license is not activated.
58 Restart at the time of Restart might not be executed at the service call error or system error that
service call error/ requires it.The following messages might be displayed at the error that
system error does not restart automatically.
[Restarting] [Please wait]
59 Support of change of
The firmware is upgraded since it is necessary to change the communication
the AFE device
process and control.
When replacing the SHD PWB, upgrade the firmware.
60 Corrective measures The frequency of the pickup motor is changed to prevent the resonance
for the grinding sound with other part as the corrective measures for the grinding sound when the
from the pickup roller. pickup roller motor is driven.
Previous Changes
Details of Changes
Item Content
61 Corrective measures for With a DF-7140 and cabinet (no optional paper feeder), when recovering from the
J0300 jam/ system error sleep mode, the initial communication with DF might be interrupted and the
F040
phenomenon below might occur.
J0300: Paper output
completion non-detection [Phenomenon]
jam. ・Print does not become ready during initialization and J0300 jam occurs.
F040: Communication error ・System error F040 occurs due to an interruption in timing of communication.
between the main unit and [Change]
CPU At Startup, the communication cycle is short, It is changed so the communication
cycle is longer so that the initial communication is not interrupted.
Previous Changes
(Details of Changes)
Item Content
62 Change to the CMOS Change is made for the CMOS PWB of the ISU.
PWB of the ISU 1) Improve the fine line reproduction
Depending on original, scanned fine lines are judged as color and output
in black might fail to cause poor fine line reproduction.
2) Change the register setting
The proper registry is set up for the CMOS PWB.
*The main unit with the new (ISU) requires the new firmware.
When replacing the ISU (Image Scanner Unit, new Type), be sure
Firmware pack 2.05 or above is installed on the device.
63 Corrective measures for When attempting print during the sleep mode, paper is not fed and service
service call error C2760 call error C2760 (transfer belt motor error) might occur.
of transfer belt motor
error
64 Corrective measures for When attempting to print during the sleep mode, paper is not fed and
J0105 of paper jam J0105 (paper jam caused by the firmware factor) might occur after drive
caused by the firmware for a while.
factor
65 Corrective measures for The stapler movement is changed after finishing the stapler job. If the
the incomplete movement is incomplete, after opening the front cover and pushing the
movement of the stapler, it is difficult to change the staple cartridge. (Normally, it is locked
stapler and not movable)
Replace with the old LSU for the main unit before this change.
Follow the procedures below if replacing with the new LSU for the main unit before change.
Main PWB
Replace with the old main PWB for the main unit before this change.
*Use the main PWB before change as the supply of it will be continued.
[ISU] Use the new firmware when using the new part.
ISU
When replacing with the new ISU for the main unit before the change, upgrade the firmware to the
version Ver. V2.05 or later.
Changed Applicable
No Content of change
part part
Main unit
LSU (Laser -APC PWB -Change the supplier of the LD driver
1 Scanner -Change the circuit configuration at the above No.1
Unit) change
-CCD PWB -Change the CCD PWB to the CMOS SENSOR
PWB
ISU (Image
-Change the CCD sensor to CMOS sensor built in
2 Scanner No.2
the AFE
Unit)
-Change the part to mount the PWB at the above
change
-PWB -Change the I/F circuit configuration at the
above change of the APC PWB for the LSU
3 Main PWB No.3-6
-Firmware - Upgrade firmware at change 1.2.3
Parts Information
"+" mark at the beginning of the part name means it is a component parts.
*1: Use of the part before change is continued for 2552ci/3252ci, TASKalfa 3253ci/2553ci.
*2: The caution leaflet is bundled in the old and new No.1, No.3
*3: The caution leaflet is bundled in the new No.2, No.8 only.
*4: The old firmware is not compatible with the new ISU.
Upgrade the firmware to the latest version to use the new ISU.
*5: The old DP firmware is not compatible with the new SHD PWB.
Upgrade the firmware to the latest version to use the old DP PWB and new SHD PWB.
Compatibility
Note the failure described below occurs when using the incorrect combination of the parts and
firmware.
[Replacing ISU]
Service call error C3800 (AFE error) triggers if firmware version is old when replacing with
the new ISU.
When copying by using the color table in the above condition, a color tone failure on the image
occurs.
Service call error C3210(CIS lamp error) turns on if firmware version is old when replacing
with the new SHD PWB.
*2: Be sure to use pack 2.05 or above to upgrade each firmware to the latest version at
the same time.
[ISU]
[Where ISU unit serial number label affixed] (-->)[ISU unit location ]
ISU unit
(-->)(PARTS ISU ASSY SP [No.2])
Barcode
label for unit
serialnumber
Machine
front side
[Appearance]
(Before) (After)
X [Backside of PWB] X
[Backside of PWB]
[Engine PWB]
Applicable 3-digit fixed No. in Part Table 5th digit of serial number
code
C62 PARTS PWB ENGINE ASSY SP [1] or more
(302XD9409_) (Ex.: C6211*******)
[Appearance]
(Before)
(After)
Previous Changes
Details of Changes
Item Content
1 Corrective measures If the duplex sensor 1 bounces and turns on when the trailing edge of the
for J4401 jam at preceding paper turns the sensor OFF, it is judged that leading edge of the
duplex printing subsequent has reached the sensor. The switchback motor is stopped, and
the switch-back timing might not be sufficient to cause J4401 jam. This has
J4401: DU sensor 2
been corrected.
non-arrival JAM
2 Change of the It is necessary to change a electronic device in the LSU and the LSU control
electronic device for is changed accordingly.
the LSU *The new firmware is necessary for the main unit with new part for the
LSU.
Refer to service bulletin No. 2XD-0010(L072) for details.
3 Corrective measures A change is made so the stapler movement after finishing the stapler job. If
for the incomplete the movement is incomplete, it is moved backward when opening the front
movement of the cover and pushing the stapler, and it is difficult to change the staple
stapler cartridge. (Normally, it is locked and not movable). This has been corrected.
Previous Changes
Details of Changes
Item Content
66 Implement buzzer sound It is changed so the buzzer sound is selectable from the conventional beep sound and
(notification sound) the new sound (from FM sound source).
selectable System Menu > Device Settings > Sound (Selectable of Sound1, Beep)
*An upgraded PWB is necessary. The details are available in service bulletin, 2XD-0009
(L069). Change of the PWB is planned in May.
67 Change the AFE device Since it is difficult to procure the AFE device used in CCD PWB and SHD PWB, it is
changed to the alternative. Accordingly, the firmware is upgraded since it is necessary to
change the imaging process and AFE register setting.
*This is the firmware upgrade for change of the control PWB. When replacing the PWB or
the unit containing the PWB, it is necessary to upgrade the firmware. The detais will be
available in a future service bulletin.
68 Multi-lingual support for the The language setting can now be selectable with the task bar in the speed license setting
speed license screen.
*When changing the language at the language setting on the task bar, the system setting
is changed from the initial.
Change the language in the [Quick Setup Wizard] screen if necessary after setting up the
speed license.
69 Corrective measures for If the resistance at the touch screen from the external factor such as temperature change,
the touch screen the coordinate of the touch screen might shift and touch position might be mis-detected.
coordinate shift [Change]
The coordinate calibration*1 is implemented in the timing of 1. and 2. below to improve the
environmental variation resistance. Currently, it is only executed when the main power is
turned on.
*1: Calibration process completes in about 80ms.
1. When pressing the [Home] key
2. When the back light turns on (recovery from the sleep mode)
70 Correct the toner container It is corrected the toner container release button is always displayed regardless the setting
release button display of U159 [Toner container function setting].
71 Correct the DP operation It is corrected the DP scanning might be executed if the DP original width guide is
operated though no original is loaded.
Applicable DP: DP-7140/ DP-7160/ DP-7170
72 Correction in Command It is corrected the code such as index_msg_11 might be displayed at the menu section
Center when opening the Command Center and displaying the HyPAS Device Online.
73 Prevent the [Cancel] button The [Cancel] button grayed out on the [Status/Job Cancel] screen might appear in white
on the operation panel from momentarily
blinking
74 Minimize the keyboard on The [Scroll] button might be hidden by the keyboard and the downward scroll might not
the screen with the [Scroll] be available when setting the SMB, etc., from the operation panel. It is so changed the
button keyboard is minimized when the scroll appears on the applicable screen.
Reference image