Professional Documents
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Published by
Edward Elgar Publishing Limited
The Lypiatts
15 Lansdown Road
Cheltenham
Glos GL50 2JA
UK
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Contents
Acknowledgements vi
References 202
Index 227
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Acknowledgements
For many years now, one of Latin America’s leading social psychologists
Mary Jane Paris Spink and I have shared the same office as we moved
from house to house in the UK and Brazil. Along the way our
bookshelves have merged into each other, we have debated how and
where to put which different academic subjects on what shelves and have
discussed each other’s ideas and research. There is no way that I can
adequately say thank you to her for all her many contributions.
Some years ago, we visited Fernando de Noronha, a Brazilian archi-
pelago in the South Atlantic. At that time, it was a very simple place and
the main activity at night was to attend the lectures given by the members
of the Brazilian Government’s Marine Biology Station. In one lecture a
chance question led to an explanation of why dolphins ‘play’ in the bow
waves of ships. The answer was: they are not playing. Ships are a threat
to dolphins and it is the role of the younger, more agile male dolphins to
attract their attention in order to protect the school. The suggestion then
followed that the next time members of the audience got excited about
the dolphins ‘playing’ around the bows of the small fishing boats that
took tourists around the archipelago, we should look left or right and we
would probably see the whole school passing by. The following day,
when we went out by boat to explore the island, that was exactly what
happened. Two or three dolphins attracted our attention while many more
passed by about 50 yards away. There are lots of other ways of
introducing the discussion of public action languages, but the dolphins
and the biologist who answered the question deserve pride of place in the
acknowledgements. As the following pages will point out, we are at times
so fascinated by the words under the bow of the ship, especially public
policy, that we don’t see all the other terms, expressions and social
languages passing by.
I have always worked on the assumption that there is no such thing as
a personal idea in the social and applied social sciences. If some
everyday happening kick-starts a different line of thought, it is most
probable that other people are also moving along similar lines. Know-
ledge, or preferably knowledges, are a collective concern. If there is any
reason for our individual work it is to keep arguments moving on. Within
vi
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Acknowledgements vii
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INTRODUCTION
Why would somebody start a book entitled Beyond Public Policy with a
quotation from an early Norman English statute? Could it be because the
Charter of the Forest is often referred to, along with the Magna Carta, as
one of the moments in institutional history when it is possible to get a
sense of some kind of discussion about liberties? There are references to
the free movement of pigs and, in other parts, to other activities that
together suggest that forests, especially the royal forests covering large
parts of England, were far more complex in their physical make-up and
in their political, economic and social importance than the scaled-down
versions of woods that are current today.1 However, even though it may
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Collective concerns 3
new and clearly important concept? Did they become obsolete, or are
they still around and what does this say about the dynamics of public
affairs? How central in fact is public policy; is it ‘the’ synonym for the
work of government? To answer these and other questions it is necessary
to get beyond public policy and, as it were, look at it from the outside. To
ask what was around before, what is still around today and what may be
currently emerging.
For the social scientist faced with the challenge of learning from
history, even from recent history, it is easy to fall into the trap of reading
history from the present to the past, or, as historians say, ‘reading history
backwards’ and to assume that all earlier peoples had governments, forms
of representation, public agendas, budgets, policies and such like.4 It may
be helpful to organize material in certain of today’s categories as a way
of indicating the type of question under study, but the danger comes
when this is taken as a description of what was actually happening.
Indeed, in many cases and until recently, nobody would have a clue about
what is meant by most of the current terms in use for discussing
governing or, if they were used, it would be in a very different manner. In
addition, as Thompson pointed out in contrasting the complexity of the
actions of the English crowd in the eighteenth century with the modern
view of uncontrollable riots: ‘It is difficult to re-imagine the moral
assumptions of another social configuration. It is not easy for us to
conceive that there may have been a time, within a smaller and more
integrated community, when it appeared “unnatural” that any man should
profit from the necessity of others’ (1971, p. 131).
Why, it may well be asked, such concern with public policy? After all,
isn’t it obvious that there are policies? Today, if there was a panel to
select the one contemporary expression most present when politicians,
journalists, academics and international advisors talk about responsible
public affairs and government in action, it is likely that this will be some
variant of public policy. It seems so natural to talk about policy
documents or policy advisors and there are many thousands of scholars,
students, courses, conferences, books, politicians and public sector work-
ers for whom the world of public policies is as real as night and day. Yet,
as the different chapters will show, it is only one amongst many ways of
talking and doing public affairs and, in its current form, dates from the
end of the 1960s in the USA, the 1970s in the UK, the 1980s in France
and Spain and the 1990s in Brazil, amongst others.
Humankind is where it is because it never stopped tinkering with its
basic rules, concerns and their resulting procedures and collective forms.
In order for that to happen, people had to meet in talk and there is no
reason to assume that such talk was consensual. Equally, the notion of
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Collective concerns 5
which to make sense of the world. Within each there will be different
approaches and even different theories – just as in public policy.
Second, there is the problem with centrality itself. Ideas will arise
which help solve certain questions and offer frames for organizing
affairs. In doing so they will create their own social languages but, in
time, others will appear to offer better possibilities. Currently, in a
number of areas it is governance that seems to be moving ahead, even
though the rhetorical structure for this proposition has curious similarities
to what has been said before. Here for example are the editors of a recent
handbook on Governance:
Concepts and approaches come and go in the social sciences. Some of them
are more than passing moments and become steadily growing research areas
that attract increasing scholarly attention. Some of the new research areas are
stabilized and consolidated and gradually take the form of new paradigms that
signal a scientific turn and give rise to a significant reorientation of the
scholarly activities of researchers and the ideas and actions of practitioners.
The research on governance has recently evolved into such a paradigm.
Although the notion of governance can be traced far back into history, the
interest in governance surged in the 1990s and has grown ever since. Today,
governance is one of the most frequently used social science concepts in the
world, as any internet search will readily confirm. A vast array of researchers,
research centers, journals and conferences are devoted to the study of
governance, and many new theories of governance have been promulgated
over the last two decades. (Ansell and Torfing, 2016, p. 1)
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position themselves within the text. But does it make sense to talk about
an overriding and central ‘something’ that holds all this together?
If these first two problems raise serious doubts about the idea of public
policy, or anything, as the main articulator, or even synonym, of
government in action, a third is far more crucial. Is collective life merely
a question of government and the governed – even if both are ‘the
people’? How do the parishes, the friends of the library, the local
historical society, the neighbourhood babysitting circles and community
associations fit in? What about the many charities, philanthropic bodies
and micro-collective soup kitchens, street parties and animal rescue
centres? What about the pressure groups and social movements, interfaith
networks, community activists and street protests which also have their
action languages, and which are just as social in their own ways? They
are also heterogeneous, also comfortable to be within, and also are ways
of making sense of parts of the world. Is governing just about represen-
tation or is it also about those who independently voice the concerns that
they feel are present: the different publics and their problems (Dewey,
1927) or, in today’s terms, their issues and rights?
The result, as the book will seek to show, is that it is necessary to go
beyond public policy and recognize the many other social languages for
public action present, not as auxiliaries but as equally active players in
and around public affairs. Present in the not necessarily harmonious
relationships between governments, representatives and the people they
serve; and present in those areas of action where, for varying reasons, the
public or public(s) prefer to get on and do it themselves. Understanding
these differences and learning how to create and negotiate possibilities,
rather than seeking to impose new centralities, is the challenge to be faced.
As a final point, going beyond public policy means looking outside
public policy at what is also happening in other social languages. Public
policy as currently understood appeared gradually in different western
democracies in the late 1960s, 1970s and 1980s. It follows therefore –
rather than is a precursor of – many of the key developments of the
modern welfare states. If it is not key in their formation, what then is its
role and relationship? Why did it become so popular? The answer to this
is beyond the scope of the book and would require a different form of
study – but there are at least suggestions that can be made.
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Collective concerns 7
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Collective concerns 9
As for language use, efficiency aids and jargon, I recall how activists in the
1940s and 1950s managed to organize the Passive Resistance Campaign and
the Defiance Campaign, the boycotts of potatoes, tobacco and buses, and the
Congress of the People without the benefit of consultants, events organisers,
brainstorming sessions, strategic workshops, think tanks, key note addresses,
organograms and so on. I still have not fully adjusted to these, and I suspect
my comrades are exasperated whenever I question the necessity for these
so-called aids. (Kathadra, 2004, p. 348)
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This is where the second part of the book’s title requires an introduction.
The notion of public action has been around in a civic vein for a number
of years as, for example in Hirschman’s (1982) discussion of public and
private interests: ‘Public action, action in the public interest, striving for
the public happiness – these all refer to action in the political realm, to
involvement of the citizen in civic or community affairs’ (p.6). At around
the same time, it began to assume a more precise definition that has
carried it through much of the last 30 years, especially in French
pragmatic sociology. Sometimes, in translation, there is a tendency to
switch action publique into policy, but there is a subtle and at the same
time quite radical distinction between the two that is followed by a
majority of authors.9 In an earlier key text on the discussion of develop-
ment and hunger, Dreze and Sen (1989) used public action to mean: ‘not
merely the activities of the state, but also social actions taken by
members of the public – both “collaborative” (through civic cooperation)
and “adversarial” (through social criticism and political opposition)’ (p.
vii). Thoenig (1997) will make the same distinction in pointing out that
the state does not have the monopoly over the public nor have the public
given up their control over what they see as public or of their own
autonomy for action. The same line can be found in the introduction to
Laborier and Trom’s (2003) collection of readings on historical and
sociological aspects of public action:
Public action is understood, in the broad sense, to cover the activities of the
public powers and more widely all activity articulated in a public space and in
reference to a common good. This extensive definition brings together in the
same area of activity, those actions directly as a result of public authority and
those that come from the ordinary activities of citizens as they show their
concerns about collective life (p. 11).10
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Collective concerns 11
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In May 1945 Germany was in chaos. Observers reported that the destruction
in some of the larger cities had to be seen to be believed with, for example,
66% of the houses in Cologne destroyed, and in Düsseldorf 93% un-
inhabitable. The economy was at a standstill and no central government
remained to implement instructions issued by the Allies. Millions of people
were homeless, or attempting to return to homes that no longer existed (…)
Field-Marshall Montgomery, appointed Commander-in-Chief and Military
Governor of the British zone of occupation on 22 May 1945, later recalled the
immediate problems they faced: what to do with 1.5 million German POWs, a
further million wounded German soldiers, similar numbers of civilian German
refugees and Displaced Persons of many different nationalities, no working
transport or communication services, industry and agriculture at a standstill, a
scarcity of food and the risk of starvation and epidemics of disease. He added
that: ‘I was a soldier and had not been trained to handle anything of this
nature …’. (Knowles, 2014, p. 2)
The language they used to talk about what was necessary was the same
language of directives that can be found in the Treaty of Lisbon in 2007.
Directives say what is to be achieved but leave open the choice of how.
Directives were, and continue to be, a long-standing part of military
language, something which all military leaders at that time had been
actively using for the previous seven years. In the words of Montgom-
ery’s Deputy, General Brian Robertson, written in January 1946:
The directives were not many and much was left to the initiative of
individuals … the (military) detachments entered into a land of desolation and
bewilderment. Government above the level of the parish council had ceased.
Everything was in disorder; people were stunned and helpless … ‘First things
first’ was the motto when the Military Government first raised its sign in
Germany. (Cited in Knowles, 2014, p. 3)
As early as July 1945, less than three months after the end of the war, he
(Montgomery) issued a new draft directive to British army commanders and
Control Commission heads of division, finalised on 10 September 1945.
Unlike earlier wartime directives, the new directive identified steps to be
taken to reconstruct German economic and political life, address shortages of
food, fuel and housing, improve transport facilities, re-open schools, permit
freedom of assembly, licence political parties and prepare for future elections.
Con O’Neill a senior Foreign Office official and leading authority on
Germany, minuted that the directive ‘gives me, in general, the impression that
British Military Govt. has now embarked on a policy of Full Speed Ahead for
German rehabilitation’. (Knowles, 2014, p. 3)
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Collective concerns 13
The results were by and large successful in many areas, much more so
than the desperate consequences of the First World War (one of which
will play a part in the next chapter), and, despite problems with housing
and food supply, they were able to provide an important period of
stability.
Directives are a social action language like many others. They identify
goals and responsibilities, but like in the Treaty of Lisbon, do not go into
the methods. They were also part of an action language that was familiar
to those involved, even though the themes and issues were totally new.
Different to current notions of policy, there is no mention of implemen-
tation; it is assumed that the directives are viable and that those involved
are able to find a way through. As Knowles reports, the results were
considerably more effective than could have been imagined. Policy was
‘full speed ahead’ an expression of a stance, posture or position, as will
be discussed in the following section and whose variants, such as ‘let’s
get on with it’, will also be found in Chapter 4.
While article 288 of the EU does not use policy, the word can certainly
be found when the concern is with different issue areas, such as the
common agricultural policy (CAP):
The common agricultural policy (CAP) is aimed at helping European farmers
meet the need to feed more than 500 million Europeans. Its main objectives
are to provide a stable, sustainably produced supply of safe food at affordable
prices for consumers, while also ensuring a decent standard of living for 22
million farmers and agricultural workers. (EU Common Agricultural Policy,
Agriculture and Rural Development, overview, June 2016)
The CAP has hundreds of different actions in different areas, and half an
hour wandering around the CAP section of the EU website will be
enough to identify all sorts of different ways of talking about the
different ongoing actions. As the example suggests and the book pro-
poses, no one expression is correct nor is there a specific definition for
each term that enables them to be placed in order on a conceptual
bookshelf. Rather, it is to take all of them seriously and look at the
realities they enact and perform.
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and as with the emergence of ideas and notions in other areas and fields,
it is certainly not a question of asking where, when and much less why. It
appears, as police, in relation to order or local government in various
versions in different languages, and some kind of generic notion of
policy – as a course of action or position in relation to action that is
adopted as advantageous or expedient – can already be found in the
English language when the new technology for printing books helped
stimulate the standardization of the language in the sixteenth and
seventeenth centuries.12 Here are two much-used examples: honestie the
best policie (1599) or thys was the crafty polycye of the clergye (1544).13
Another thread of meaning can be found in the materialism that arrives
along with notions of risk, insurance and, later, Lloyd’s of London:
policy as a written promise. Who does not have an insurance policy kept
safely somewhere from the days before digital transactions. Adding in
other bits and pieces related to the polis, police, polity, even government
itself, it is not too difficult to imagine the gradual social, organizational
and inter-organizational sensemaking (Weick, 1995) that will lead to a
‘posture towards action’, or of the importance of some kind of declar-
ation about how a person, community or society can be expected to act in
certain circumstances, including in the public arena. Without falling into
the trap of suggesting a magical starting point, certainly one of the early
areas of government in which this seems to happen is that of foreign
affairs – see, for example, the foreign affairs speeches collected by Jones
(1914), a member of the UK parliament, in his book on British oratory.
Here is the Earl of Chatham, otherwise William Pitt the Elder,
addressing the House of Lords in London on 22 January 1770 on the
topic of the defence of weaker states:
My Lords, I cannot agree with the noble duke, that nothing less than an
immediate attack upon the honour or interest of this nation can authorize us to
interpose in defence of weaker states, and in stopping the enterprises of an
ambitious neighbour. Whenever that narrow, selfish policy has prevailed in
our councils, we have constantly experienced the fatal effects of it. By
suffering our natural enemies to oppress the Powers less able than we are to
make a resistance, we have permitted them to increase their strength; we have
lost the more favourable opportunities of opposing them with success; and
found ourselves at last obliged to run every hazard, in making that cause our
own, in which we were not wise enough to take part while the expense and
danger might have been supported by others. (Jones, 1914/2004, p. 7)
Pitt used the term policy very much as posture or position, but with a
focus: the action of governments to other governments. As there is no
information on how Jones made the selection, it can only be assumed that
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Collective concerns 19
become more aware of the policy process as a suitable study in its own
right …’ (p.3).
Technical and scientific knowledge, albeit in a less organized way, had
already been at the service of governments in the previous century (as,
for example, in the case of Pasteur) and academic counsel even longer
(deLeon, 1989); Policy Sciences would certainly make this relationship
clearer. However, the big change lay in the proposal to study the policy
process itself, for in doing so it helped to turn policy from a vernacular
expression, freely used and readily understood, into a self-conscious
discipline. The proposal to study a process presumes, within the broad
neo-empiricist framework of the time, that this process exists, independ-
ently of the observer. Lasswell was very clear about the novelty of the
proposal: ‘The expression “policy sciences” is not in general use in the
United States, although it is occurring more frequently now than before.
Perhaps it should be pointed out that the term is not to be taken as a
synonym for any expression now in current use among scholars’ (Lass-
well, 1951, p. 4). Given that the 1951 book and Lasswell’s chapter is the
most commonly cited starting point of policy studies, it is worth
repeating some key parts to be clear about where Lasswell was both
going to and coming from.
The word ‘policy’ is commonly used to designate the most important choices
made in organized or in private life. We speak of ‘government policy’,
‘business policy’ or ‘my own policy’ regarding investments and other matters.
Hence policy ‘is free of many of the undesirable connotations clustered about
the word political, which is often believed to imply ‘partisanship’ or ‘corrup-
tion’ (…) The movement is not only towards a policy orientation, with a
resulting growth in the policy sciences, but more specifically toward the
policy sciences of democracy. (p.5)
The policy-science approach not only puts the emphasis upon basic problems
and complex models, but also calls forth a very considerable clarification of
the value goals involved in policy. After all, in what sense is a problem
‘basic’? (p.9)
We can think of the policy sciences as the disciplines concerned with
explaining the policy-making and policy-executing process, and with locating
data and providing interpretations which are relevant to the policy problems
of a given period. The policy approach does not imply that energy is to be
dissipated on a miscellany of merely topical issues, but rather that funda-
mental and often neglected problems which arise in the adjustment of man in
society are to be dealt with. (p.14)
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Lasswell’s later 1971 text has many of the themes of the earlier text and,
while it is usual to find citations of the phrase ‘knowledge of and in’,
there is less attention paid to the wider text within which this is a part
and, for that reason, is reproduced below.
As a working definition, we say that the policy sciences are concerned with
knowledge of and in the decision process of the public and civic order (…) The
emphasis on decision process underlines the difference between policy sci-
ences and other forms of intellectual activity. By focusing on the making and
execution of policy, one identifies a relatively unique frame of reference, and
utilizes many traditional contributions to political science, jurisprudence
and related disciplines. However, these public order decisions do not exhaust
the field of policy. In complex societies, the agencies of official decision do not
account for many of the most important choices that affect men’s lives. In the
interest of realism, therefore, it is essential to give full deference to the study of
semiofficial and nonofficial processes. The dividing line between public and
civic is more a zone than a line, and in totalitarian states the civic order is
almost entirely swallowed up by the public order. The separation is most
visible in bodies politic where the activities assigned to the formal agencies of
government are relatively few and where the collective activities of businesses,
churches and other active participants in society are independent of detailed
direction from government. (1971, p. 1)
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the elephant, raising her arms as if to say, ‘Listen to me’. Has policy
outgrown its conceptual space and contribution? Has it stopped being
useful and become something very different? Does it need to shrink back
to normal size? Similar arguments have been made by Orren and
Skowronek (2017) about the way in which policy has taken over the
public sphere in the USA, creating what they have called ‘The Policy
State’:
… policy has expanded its role in American government and society by
eroding the boundaries and dissolving the distinctions that once constrained
policy’s reach. As we show, greater reliance on policy has the consequence of
rendering all aspects of state authority more homogeneous and making each
more difficult to pin down. A protracted history of collective problem solving
has in this way created a set of problems for American government that more
policy is unlikely to remedy.
Our proposition is that policy has not filled a void in governance; rather, it
has dislodged governance previously in place. Examining the matter that way
points to the impact of policy’s expansion on the fundament of rights and on
formal structures of decision making. Rights and structure, we contend, grow
more attenuated and uncertain as policy proliferates and assumes dominance.
When we call this troubled accretion a “policy state”, we are referring to the
effects on elements and modes of government that in earlier times bore little
resemblance to policy, indeed represented an opposite set of governing
principles. (Orren and Skowronek, 2017, p. 6)
Over the last 60 years, edging its way to the centre of a stage already
fairly full of different ways of talking about and doing public affairs,
policy gradually came to assume the role of the official articulator of
public life in western democracies and to represent the broad idea of
government in action. Evidence that ‘policy’ is serious and important
comes from the many courses, journals, conferences, policy professionals
and advisors, as well as different theories about policy processes and
about how policy happens. Very present in these different arenas is the
view of policy as the result of authoritative figures, in the institutional
and hierarchical sense, making technically informed choices from which
practices are introduced, implemented and evaluated. Colebatch and
colleagues critically refer to this as the narrative of authoritative instru-
mentalism and in a number of texts have shown that this official account
bears very little resemblance to policy work itself, when seen in the day
to day of those who are practically involved (Colebatch, 2006, 2010;
Colebatch et al., 2010). There are conflicting views and versions around
and, as they argue, somehow it is necessary to work with them. This is a
position also shared in part by those involved in various approaches to
critical, deliberative or interpretative policy analysis (Fischer, 2003; Hajer
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Collective concerns 23
A critic might ask, what is the public policy they are talking about? And
an answer might be that very similar difficulties to define what ‘it’ is, are
common in all social ideas. The joint production of meaning both as
description and action can make the answer ‘you know it when you see
it’ not as illogical as it may seem. Others might suggest that public policy
is no longer able to give an adequate account of public affairs and that
there are other contenders for the centre stage, newer kids on the block,
edging their way forward. Governance is already being pushed forward
as a better replacement for the articulating role, with very much the same
type of argument as has been used from time to time with public policy.
The discussion of self-organizing, inter-organizational networks within a
governance framework,14 for example, may leave little space for authori-
tative instrumentalism of the orthodox kind but also raises many ques-
tions around modes of rationality15 and governmentality,16 which
suggests that much more is involved than a simple broadening out of
perspectives and actors.
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While talk and exchange of arguments are a key part of it, the whirl of
organisational routines, practical judgements, subjective voices, personal
histories and improvisational practices are equally important. For the count-
less administrators, elected officials, street-level bureaucrats, professionals,
activists and ordinary citizens who are involved in struggling with collective
problems, governance is above all about ‘intervening’ in practice. We have
barely begun to fathom what an interventionist approach to politics, govern-
ance and public policy might look like. (Griggs et al., 2014, location 365,
Kindle edition)
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Collective concerns 25
Which way forward? The answer, as the evidence suggests and the
book proposes, lies in adopting a broader and somewhat chaotic approach
to public affairs, based on a diversity of social languages that may
cooperate, enter into conflict or act independently of one another,
taking seriously Rosanvallon’s proposal of a contentious process. Young
(2000) introduced the idea of a decentred and ‘agonistic’ approach to
deliberative democracy, in which: ‘Disorderly, disruptive, annoying or
distracting means of communication are often necessary or effective
elements in such efforts to engage others in debate over issues and
outcomes’ (p. 50). This suggests the importance of considering, with
equal intensity, not only the different ways of performing those actions
that are normally associated with government but also those that come
from the public(s) themselves. This orientation provides the structure for
the book.
STRUCTURE
Beyond Public Policy is not about a simple addendum to government in
action which might be referred to in some contextual way as civil society,
the civic arena or just society. On the contrary, it argues that there are at
least as many different social action languages present when people(s) act
to pressure government or when they get on with solving problems
themselves, as there are to be found in the offices of ministries,
departments and public service agencies. That is, that there is no single
social language for government in action nor for society in action; there
are just lots of heterogeneous social languages, lots of bits and pieces of
soft and hard technologies. Some of these are newer versions of previous
notions of practice, others may be hybrid mixtures and others still will be
edging their way forward. Some see themselves as central to public
affairs, others are just about getting on with making things happen. They
move in and out of each other, sometimes in conflict, sometimes in
cooperation, or, often, just going their own way. The structure of the
book reflects this position.
There are two chapters that look at public action languages from
within the arena of governing and two chapters that look from within
various forms of social and community-based action. None is completely
separate and they draw on different historical moments, including the
present, to provide examples of emerging social languages and the way
that certain themes were discussed. These four more empirical chapters
are complemented by a chapter on the idea of social languages from a
theoretical standpoint and a final chapter that draws some of the threads
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together and takes a somewhat critical look at the limits of the negoti-
ation of possibilities. Chapter 1 has introduced the general argument and
provided some glimpses of themes that will be returned to in subsequent
chapters. The choice of a structure which moves backwards and forwards
between different themes and examples reflects a conscious attempt to
show a little of the amazingly curious way in which ideas move around
and to make more visible the density of the public action scene.
Chapter 2 begins with a discussion of public(s) and the way that public
issues and problems are formed. The focus, however, is not on how
governments deal with these, but how people themselves got on with and
continue to get on with solving what they saw as problematic. Resistance
is one of these, shown in examples of reaction to slavery in Brazil and
the USA; alternatives are others, as in the Jesuit missions in Latin
America. Resistance and alternatives come together in the Paris Com-
mune and in the early days of the Rochdale cooperative store. A second
line of analysis looks at civil society, philanthropy and parishes, focusing
on some of the different social languages that emerge when people take
care of each other in the everyday. This will lead, in turn, to another
broad area of public action: the creation of new kinds of institutions such
as orphanages and international associations which in different ways laid
the basis for current discussions of public concerns.
Chapter 3 starts with some examples of words in action and social
organization during the late medieval and Renaissance periods: the
Crusades, the Hanseatic League and the Treaty of Westphalia. The three
set the tone for the theoretical part of the chapter for they show the
intersection of expressions and actions, point to social and administrative
skills and illustrate the role that language(s) played in forming and
shaping one of the early ‘professions’ on the public affairs scene, that of
diplomacy. The chapter goes on through a brief mention of the history of
ideas and language to focus on the main theoretical theme that is present
in the book, that of the performative approach to language as social
action and social languages themselves as forming a very heterogeneous
landscape of ways of doing things with words. It finishes with another,
this time recent, public sector profession that, like diplomacy, has words
at the centre of its attention in a very particular way: the speechwriter.
Chapter 4 concentrates on three periods of intense governmental
activity which, in their different ways, were crucial in crafting some of
the bits and pieces of democratic welfare states and influencing others.
Milestone changes were introduced and urgent social and development
issues were tackled, without much of a policy in sight. In the first two,
where there is much material already published, the focus will be on
specific themes: the Roosevelt period and specifically the Tennessee
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Collective concerns 27
Valley Authority and public planning; the 1945 Labour Government led
by Attlee in the UK with a comment on the Beveridge Report, seen as
key for social policy, and the introduction of the National Health
Service. On the third, the domestic part of the Johnson Administration
in the USA, the interest is broader, for it is often cited as the period
when public policy came of age but where a closer look at internal
documents suggests a different conclusion. The chapter finishes with the
UK’s Fulton Report which marked the ‘formal’ introduction of a new
version of policy within the civil service and the arrival of the policy
advisor.
Chapter 5 starts with an overview of the way that policy would
continue to spread out both in terms of use by governments and scholars
in discussing public affairs and in its application to new themes, such as
implementation. It then goes on to look at a number of different places
and areas in which policy might be found along with other action
languages, such as the EU and the Treaty of Rome, the United Nations
Educational Scientific and Cultural Organization’s (UNESCO’s) work on
cultural policy in the 1960s and 1970s, as well as the government reform
movements in the following periods, especially in the countries of the
Organisation for Economic Co-operation and Development (OECD). It
then traces through the various reform movements in Latin America
which demonstrate the dedication to public management and adminis-
trative improvement but also raise questions about the relative delay in
adopting public policy as a way of looking at public affairs. Here the case
chosen is that of Brazil where studies of bibliographies, newspapers and
academic publications are complemented by a case study in the area of
HIV/AIDS.
Rights as an action language have been very present in the developing
world as a mobilizing agenda and, as elsewhere, were present well before
policy reached the centre stage. Now, in both the developed world and
developing worlds, they are serving to challenge policy and suggest other
forms of taking the democratic experience forward. Chapter 6 takes this
as a starting point to return to some of the events and debates around
the introduction of rights within the United Nations, especially around
the very idea of rights itself. From this it picks up the theme of the
intersection of social languages with a reworking of the idea of civic
engagement in different ways, including the languages of civil disobedi-
ence. It goes on to look at the languages of mobilization and community
organization as well as those of social movements, crowds and protests.
It closes by looking at ways in which some of these social languages are
also joining with public sector social languages in creating new mech-
anisms of decision – for example in the area of participative budgeting
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and what have been called hybrid arenas, as well as civic-based co-
operation in service provision.
In Chapter 7, these different themes and examples from different sides
of the public affairs arena are brought together in response to the three
points raised in the introduction: the heterogeneity of social languages in
the public affairs arena; the problems with centrality; and the fact that
there are just as many social languages for being and doing ‘public’
outside the generally assumed circles of governing as there are inside. It
begins with an example of a setting in which there is very little contact
between these different social languages and shows how this can have a
major impact on a recurrent theme in the public affairs arena in both the
developed and developing world – social, material and institutional
vulnerability. It then goes on to look at whether public policy will survive
and in what form, and what the promises are for governance, in part
through the way the expressions are being incorporated in different
national and international arenas. It concludes by arguing that the public
action languages approach – as an approach and not a theory – offers a
stimulus to look for and recognize the multiplicity of the many different
social languages present and a more promising basis on which to take on
the challenge of building links between repertories and of negotiating
possibilities.
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Collective concerns 29
NOTES
1. Young (1979), also Cox (1905).
2. Finer (1997).
3. For example, Skinner’s Liberty Before Liberalism (1998).
4. Burke (1992) and Ashford (1991).
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5. Gilbert and Mulkay (1984), see also M.J.P. Spink (1999) for a discussion in the area of
health.
6. Fischer et al. (2015).
7. Fuller (1988).
8. Friedmann (2011).
9. See the academic dictionary article by Commaille (2014).
10. Translations from the French, Portuguese and Spanish citations have been made by the
author and colleagues.
11. Alexander (1981) suggested that the lack of impact of Wildavsky’s (1973) ‘If Planning is
Everything, Maybe it’s Nothing’ amongst planners may have been due to its being
published in a journal (Policy Sciences) that planners didn’t read.
12. Blake (1996).
13. The Shorter Oxford English Dictionary on Historical Principles, Vols I and II (1973).
14. Rhodes (1996).
15. Hoppe (2002).
16. Burchell et al. (1991) and Enroth (2013).
17. Garland (2016).
18. Goodin et al. (2006).
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responsibility for the control of rents and not till the heroes came home that it
saw any need to subsidise the building of working class houses on any scale.
By 1919 it had become politically acceptable to tax one section of the
community in order to provide cheap house-room for another. This was a
crucial and lasting change. (Dyos, 1968, p. 192)
As concerns become social and different fragments get put together into
problems which acquire names and identities so, as Dewey (1927)
pointed out, are publics formed. In other words, problems do not come
magically out of the air nor grow from the ground as empirical and
self-named facts. They are talked into existence, as will be discussed in
Chapter 3, through a mix of empirical happenings, moral concerns, fears,
attempts at understanding and views on how to act. Nor do they stay still,
as Hacking (2007) has pointed out. In his (1999) analysis of women
refugees, Hacking argues that:
Ideas do not exist in a vacuum. They inhabit a social setting. Let us call that
the matrix within which an idea, a concept of kind is formed (…) The matrix
in which the idea of the woman refugee is formed is a complex of institutions,
advocates, newspaper articles, lawyers, court decisions, immigration pro-
ceedings. Not to mention the material infrastructure, barriers, passports,
uniforms, counters at airports, detention centers, courthouses, holiday camps
for refugee children. You may want to call them social because their meanings
are what matter to us, but they are material and, in their sheer materiality
make substantial differences to people. Conversely, ideas about women
refugees make a difference to the material environment (women refugees are
not violent, so there is no need for guns, but there is a great need for paper,
paper, paper (…) And ideas, thus understood do matter. It can really matter to
someone to be classified as a woman refugee; if she is not thus classified, she
may be deported, or go into hiding, or marry to gain citizenship. The matrix
can affect an individual woman. She needs to become a woman refugee in
order to stay in Canada; she learns what characteristics to establish, knows
how to live her life. By living that life she evolves, becomes a certain kind of
person (a woman refugee). (Hacking, 1999, pp. 10–11)
The many different bits, pieces, things and peoples, humans and non-
humans actively present in the continual formatting and reformatting of
the ‘woman refugee’ call attention to the very active part that materiality
plays in the formation of ideas. Latour described the various bits of
materiality and sociality as actantes,2 drawing from semiotic theory.3 In
this case they are gathered around notions of government action in the
most basic version of modernity’s territorially defined nation state: who
gets to stay in and who doesn’t. Pressure groups, human rights advocates,
churches and humanitarian organizations are present, as are many
different social organizations that intermediate issues and, of course,
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this clew, we are led to remark that the consequences are of two kinds, those
which affect the persons directly engaged in a transaction, and those which
affect others beyond those immediately concerned. In this distinction we find
the germ of the distinction between the private and the public. (Dewey, 1927,
location 889, Kindle edition)
As we saw in our earlier consideration of the theme of the public, the question
of what transactions should be left as far as possible to voluntary initiative
and agreement and what should come under the regulations of the public is a
question of time, place and concrete conditions that can be known only by
careful observation and reflective investigation. (1927, location 2773)
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in the bloody days following the end of the Commune, because they
didn’t correspond to the stereotypes of the communards held by the
Versailles soldiers and police. As Schulkind (1985) comments after a
very detailed archival study: ‘It is as if the courts and arresting agents
were victims of their own prejudices in so far as they were unable to
conceive of any Communard women as serious, intelligent and organiza-
tionally sophisticated’ (p.130). Discussing the founding meeting of the
Union:
Unlike the tendency among popular groupings at the time, this founding
meeting of the Union was more than a talking session: it set up committees in
most of the arrondisements to serve as recruiting centres for volunteers for
nursing and canteen work as well as for the construction and defence of
barricades should the need arise. It established procedural statutes and
membership rules, and elected a provisional central committee to be replaced
eventually by one composed of the delegates from committees created in each
arrondisement. It also sent a proposal to the Executive Commission of the
Commune soliciting material aid in setting up facilities in each arrondisement
town hall. (Schulkind, 1985, p. 139)
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thing was to have charities focused in specific ways for specific purposes,
another was to have foundations with a broad brief for human and social
development. This was seen by Congress as getting involved in politics.
After all who talks for the well-being – another term in ascension – of
society?16 Sometimes this early advocacy work, as it would be called
today, did very clearly step across the invisible line that divides issues
from parties and their candidates. Many of the early generations of
philanthropists, including the Fords, had been brought up in the very
non-contested ‘do what I say’ world of industrial expansion and were
used to having strong opinions. But Congress itself was facing challenges
from other sectors of society, as well as the philanthropic arena; social
dreaming was becoming open territory and no longer the private property
of government.
On 28 August 1963 Martin Luther King Jr spoke to over 250,000 civil
rights workers and activists on the March for Jobs and Freedom in
Washington DC, in support of President John F. Kennedy’s proposal of
civil rights legislation. He was speaking on the steps of the Lincoln
Memorial when, prompted by gospel singer Mahalia Jackson, he put
aside his written text and a somewhat staid lecturer style of address and
started talking, using the rhetorical preaching style of repeated phrases,
about his dream. One of the people who had worked on the text with
King, and had commented later that the ‘dream’ wasn’t in it, although it
had been used elsewhere, turned to the person at his side and said of the
250,000 people present, ‘those people don’t know it, but they’re about to
go to church’. Nobody remembers the formal speech, but everybody
remembers the dream.17
Go back to Mississippi, go back to Alabama, go back to South Carolina, go
back to Georgia, go back to Louisiana, go back to the slums and ghettos of
our northern cities, knowing that somehow this situation can and will be
changed. Let us not wallow in the valley of despair. I say to you today, my
friends, so even though we face the difficulties of today and tomorrow, I still
have a dream. It is a dream deeply rooted in the American dream. I have a
dream that one day this nation will rise up and live out the true meaning of its
creed: ‘We hold these truths to be self-evident; that all men are created equal.’
I have a dream that one day on the red hills of Georgia the sons of former
slaves and the sons of former slave owners will be able to sit down together at
the table of brotherhood. I have a dream that one day even the state of
Mississippi, a state sweltering with the heat of injustice, sweltering with the
heat of oppression, will be transformed into an oasis of freedom and justice. I
have a dream that my four little children will one day live in a nation where
they will not be judged by the color of their skin but by the content of their
character. I have a dream today.
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Martin Luther King Jr was a Baptist pastor and President of the Southern
Christian Leadership Conference, an umbrella organization for civil
rights. Citing from his Nobel Prize biography: ‘The ideals for this
organization he took from Christianity; its operational techniques from
Gandhi. In the eleven-year period between 1957 and April 4th 1968,
when he was assassinated, King travelled over six million miles and
spoke over twenty-five hundred times, appearing wherever there was
injustice, protest, and action … .’18 He wrote a lot of speeches along with
his colleagues but was also able to combine his talks with the capacity to
develop new threads of argument and influence. Speechwriting can be the
art of the speaker her- or himself, but by the middle of the twentieth
century it was increasingly the art of an invisible member of a public
figure’s staff and, still today, being a speechwriter is a rarely talked about
profession in the academic study of government in action (as will be seen
in later chapters).
The previous reference to missions, the reference in the next chapter to
crusades, and in this section to parishes, serves as a reminder that much
of the local structure of civic life, and indeed local government, in many
parts of the world has been built up on top of forms of religious
organization; in the case of the west, until recently, largely Christian. But
the same will apply to other religions in the Middle East and in the east,
to original peoples all over the world and probably to wherever humanity
finds itself. They provide not only values but forms of organization and
action, all of which happen in speech and conversations.
Today these different forms of being together can be found sharing
their community-based resources in new forms of ecumenical and
interfaith organization that may act collectively on public issues. London
Citizens, described in Chapter 6, is an alliance of over 230 civil society
organizations, including schools, synagogues, churches, mosques, chari-
ties, youth clubs and other groups that work for the common good and
whose efforts have included campaigning for ‘living wages’, creating
safe havens for young people in danger and ending the detention of
children for immigration purposes.19 In a much more mundane manner,
there are probably at this moment hundreds of thousands of micro-events,
including playgroups, yoga sessions, book readings, alternative therapy
sessions, debates on human rights, discussions of local government
proposals amongst many others, that are taking place in the meeting
rooms of parishes, congregations, mosques and synagogues as well as the
YMCA, Rotary and the local community library (often built by popular
subscription). Community is not an abstract expression, to be in common
requires being in common. In certain parts of the world a big broad tree
can create the shade for being in common, in others more robust forms of
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Institutional design, in all but two of the states, followed the idea of
counties and townships. Louisiana, with its French and Spanish legacy,
still has parishes today and Alaska has boroughs. Perhaps more distinc-
tive for the theme of this chapter were the multiple experiences of
independent school districts.
In 1932 the local government structure of the USA had 3,062 counties,
16,442 municipalities, 19,978 towns and townships, 128,548 school
districts and 14,572 special districts – in total, some 182,602 instances of
local government. In 2007, the number of counties was very similar
(3,033), municipalities had risen to 19,492, town and townships had
dropped to 16,519 (almost the same as the rise of municipalities), school
districts had fallen to 13,051 (only 10 per cent of the earlier amount) and
the overall total had declined to 89,476.24 School districts, often known
as independent school districts, are something very different in demo-
cratic theory and practice. They are single-theme jurisdictions which
collect taxes from everybody in the district, independent of whether or
not they are users of school services. In addition (no taxation without
representation) they are run by councils or boards that are democratically
elected. All residents of the district are responsible for the decisions
and investment loans and all can run in the school district elections. Over
time, many of the school districts became absorbed into town and
county structures, while retaining the practice of being close to their
communities. The origins were very pragmatic; settlers were families,
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better and far more skilled replacement and initially dispensed the need
for such actions (Prochaska, 2006).26 However, they are still around, not
only as the more visible faith-based charities and development organ-
izations that they stimulated and encouraged, but as themselves, with
their own action languages.
In 2001, the US Department of Housing and Urban Development
produced a major report on ‘Faith Based Organizations in Community
Development’.27 Its executive summary began: ‘In recent years, policy-
makers have begun looking to churches, synagogues, mosques, and other
faith-based organizations to play a greater role in strengthening com-
munities. Yet little research exists on the role of faith-based organizations
in community development.’ The report found that, while faith-based
organizations were less active in community development, more than half
of all congregations and many other faith-based organizations provided
some form of human services. This was more so amongst larger
communities located in low-income areas, especially those that were
theologically liberal and African American. As Cnaan also found: ‘Con-
gregations cannot assume the role that government plays in social
services provision and in caring for needy people. They can, however, be
the quiet partner that constitutes part of the first line of help’ (2002, p. 9).
Congregations and parishes, then, provide yet another reason for the
broad public action languages approach that the book is proposing. They
are not part of government, they do not follow government requirements,
but that does not stop them being a public for the public. Equally there is
no simple dividing line between congregations and parishes carrying out
activities that they themselves see as important, and the more hybrid type
of service-providing faith-based organizations that may well be working
in some kind of direct relationship with local authorities.28
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modernity shares the view that government does not have the monopoly
on public affairs.
If the public good be the principal object with individuals, it is likewise true,
that the happiness of individuals is the great end of civil society: for in what
sense can a public enjoy any good, if its members, considered apart, be
unhappy? (Ferguson, 1767/1995, p. 59)
Americans of all ages, all conditions, and all dispositions, constantly form
associations. They have not only commercial and manufacturing companies,
in which all take part, but associations of a thousand other kinds, religious,
moral, serious, futile, general or restricted, enormous or diminutive. The
Americans make associations to give entertainments, to found seminaries, to
build inns, to construct churches, to diffuse books, to send missionaries to the
antipodes; in this manner they found hospitals, prisons and schools. If it is
proposed to inculcate some truth or foster some feeling by the encouragement
of a great example, they form a society. Wherever at the head of some new
undertaking you see the government in France, or a man of rank in England,
in the United States you will be sure to find an association. (de Tocqueville,
1840/1990, Book 2, p. 106)
Civil society describes the associations in which we conduct our lives and
which owe their existence to our needs and initiative rather than to the state.
Some of these associations are highly deliberative and sometimes short lived,
like sports clubs or political parties. Others are founded in history and have
very long life, like churches or universities. Still others are the place in which
we work and live – enterprises, local communities. The family is an element
of civil society. The criss-crossing network of such associations – their
creative chaos as one might be tempted to say – make up the reality of civil
society. It is a precious reality, far from universal, itself the result of a long
civilizing process; yet it is often threatened by authoritarian rulers or by the
forces of globalization. (Dahrendorf, 1996, p. 237)
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which was granted by Royal decree in 1739. Amongst its supporters was
the painter William Hogarth, who donated works to be put on show and
persuaded fellow artists to do the same, thus unknowingly creating the
UK’s first public art gallery. The result was to become, for the London
elite, a very fashionable charity and place in which to be seen. George
Friedrich Handel also joined in and gave a highly successful benefit
concert in 1749, returning the following year to conduct the recently
written Messiah in a second over-subscribed benefit concert. The concert
was repeated, Handel was made a governor and he continued to perform
the Messiah in the annual benefit concert until his death, having donated
the complete score to the hospital.
The hospital moved out of London in 1926 and stopped only in 1954,
when the institutional model of child care ended, partly as a result of the
disruptions of wartime, but also because of the growing understanding of
the consequences of family break-ups and the 1946 Curtis Report on
children deprived of a normal life. In 1948 the Children’s Act transferred
the responsibility of caring for homeless children and those in need to the
local authorities, who had to set up a children’s committee and appoint a
Children’s Officer. Charities had to take their place within this new
structure and report to the Home Office. Little by little the orphanages
changed their roles as fostering, family support and smaller care units
began to take over. The Foundling became the Thomas Coram Foun-
dation for Children (The Coram), a leading research and advocacy centre
for research on child and family vulnerability and best practice in care.
Part of the old grounds became, with charitable support and public
subscription, a much-needed space for inner London children to play –
Coram’s Fields (1936).
Children were also the focus of other early social activists, this time in
the area of education. The Ragged School movement (named after the
quality of the clothes that children wore) had started almost spon-
taneously in different parts of the UK in the 1820s to offer education to
those who could not pay. One of these local movements was led by John
Pounds, a Portsmouth shoemaker, who in 1818 taught up to 40 children
at a time to read and write in his workshop. It became a union in 1844
and, importantly, many of its teachers were women. There are estimates
of more than 1,600 voluntary teachers in 1851 and by 1867 the Union
reported 226 Sunday schools, 204 day schools and 207 night schools,
with a total of 26,000 children. In 1866, the Irish doctor T.J. Barnardo
arrived in London for training as a missionary. He ended up joining the
movement, and on finding that many of the children in his school lived
on the streets he opened a shelter in 1870. One evening he had to turn
11-year-old John Somers away because the shelter was full. ‘Carrots’ as
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he was known was later found dead from malnutrition and exposure.
From that day on a sign was put on the shelter door: ‘No destitute child
ever refused permission.’ By the end of his life, in 1905, Barnardo had
opened a further 95 shelters and homes. The organization he founded
went on to run many more homes all over the UK until gradually running
down its residential care work in the 1950s and early 1960s. Under the
name of Barnardo’s it continues as one of the UK’s leading charities for
children, with an activist and advocacy agenda in children’s rights.
It was not only in the ragged schools that women like Mary Carpenter
(educated in a school run by her father, a Unitarian minister), who
opened a school for girls with her mother and sisters in 1829 and was
another founder of the movement, were taking an active part. Increas-
ingly present in other areas of the growing charitable arena of social
action, but denied access to higher education until the latter part of the
century and then only in some universities, they were to appear not just
as volunteers but as employees and leaders of a number of initiatives. It
is estimated that by the 1890s some 20,000 women were actively
employed in a wide variety of charity organizations and more than
500,000 in some kind of voluntary or semi-professional role (somewhat
contrary to Queen Victoria’s views about the role of women).
Prochaska (2006) grouped his study of church-based activities and the
early social services into four broad themes: schooling, visiting, mother-
ing and nursing. Of these perhaps the one least mentioned today is
visiting.
Of all forms of charitable activity established in Britain, none was more
important than district, or household, visiting. It is little remembered today,
except as the forerunner of social casework. But from the late eighteenth
century until well into the twentieth it represented the most significant
contribution made by organized religion to relieving the ills of society.
(location 751, Kindle edition)
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Key to their arguments was the importance of what they termed ‘civic
culture’ as a mixed modernizing-traditional culture that was a product of
tense encounters over time between modernizing forces and traditional-
ism ‘sharp enough to effect significant change but not so sharp or so
concentrated in time as to create disintegration or polarization’ (p.7).
Their focus was on Britain, where they saw the story of the civic culture
writ large, but they would also recognize that America, the Scandinavian
countries, Holland and Switzerland appeared to have worked out their
own version ‘of a political culture and a practice of accommodation and
compromise’. Of Britain they would say:
What emerged was a third culture, neither traditional nor modern but
partaking of both; a pluralistic culture based on communication and persua-
sion, a culture of consensus and diversity, a culture that permitted change but
moderated it. This was the civic culture. With this civic culture already
consolidated, the working classes could enter into politics and, in the process
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of trial and error, find the language in which to couch their demands and the
means to make them effective. (Almond and Verba, 1963, p. 8)
There is no doubt that seen from this perspective the adoption of ‘civic
culture’ by Almond and Verba is both liberal and orthodox, if not to say
conservative, suggesting that politics needs to be kept in its place and that
somehow the norms and values of the interpersonal and the social
environments provide a background of general trust and confidence.
Their implicit civil society is much more like that of Ferguson than it is
of Gramsci (1971), yet at the same time they came close to an important
observation, albeit in a very different direction than their understandable,
for the time period, pro-westernized intentions. That is, the importance in
everyday life of a minimum acceptance of and responsibility to the other,
a point much better dealt with in the discussion surrounding the moral
commonwealth (Selznick, 1992) and the collectivist critique of Rawls
(Sandel, 1998).
However, possibly it was their understanding of European history that
let them down. The guilds, communes and early city movements of the
middle and late medieval periods had already established a variety of
practical versions of the principle of mutual responsibility, argued in
different ways but present in such terms as comunitas, universitas,
civilitas and recognized as an acceptance of the bonum comune or
common good (Black, 1984). The suggestion by Almond and Verba that
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government agencies such as the state or region, the city, the county, the
municipal government, the water board, the police and the fire depart-
ment, and some of which are somehow resolved by all sorts of mixtures
of church, friends and relations, neighbours, clubs, associations and
philanthropic bodies.
In a number of cases the question of ‘who does what?’ will be in
dispute; either because this or that level, branch or agency of government
doesn’t do ‘its bit’ or because ‘it is getting in the way’. Information will
be more or less easy to find, including the very question of where to find
it. The result can be a generally deepening democracy (Habermas, 1998),
but it can also get blocked in the uneasy co-existence of assorted
agencies, citizens, households and community-based groups who find
themselves pushing and shoving in the same arena. Increasingly, these
tensions are marked by the complexity of dealing with broader issues of
living in moral communities. It is towards this multiplicity of action
languages that the book now turns, first in theoretical terms and then
through a series of examples of governments and of publics in action.
NOTES
1. See the classical texts by Engels ‘On the Housing Question’, first published in 1872 and
1873.
2. ‘… both people able to talk and things unable to talk have spokesmen. I propose to call
whoever and whatever is represented actant’ (Latour, 1987, pp. 83–84).
3. Actantes in narrative theory refer to the key roles in the story, without which the story
wouldn’t happen. ‘The term actante (literally “that which accomplishes or undergoes the
action”) refers, in semiotics, to the great functions or roles occupied by the various
characters of a narrative, be they humans, animals or simple objects’ (Vandendorpe, 1993,
p. 505).
4. Accessed 15 March 2018 at UNHCR (2018).
5. This is confirmed in the introduction by Melvin Rogers to the 2012 edition: ‘Revisiting
The Public and its Problems’.
6. Marres (2007), Cefaï (2016).
7. Habermas (1962/1999), Cohen and Arato (1994).
8. For example, the well-documented war against Canudos in the interior of the State of
Bahia, Brazil, between October 1896 and October 1897 in which a semi-religious
community of some 30,000 people from different parts of the north east of the country
held out against an army of over 9,000.
9. Spink (1997).
10. In part through the constant effort of the Dominican Bartolomé de las Casas in describing
the conditions on the Spanish plantations in the New World which largely contributed to
Pope Paul III issuing his Sublimus Dei in 1537, discussed later in the chapter. For a review
of the impact of the missions see Adelha (1999).
11. Tubman (undated).
12. See Balcells’ recent review (2017) of collectivization in Catalonia and Valencia; also Alba
(2001) for an insider’s view and Thomas (1961/1977).
13. Cited in Schulkind (1985, p. 150).
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(Thomas Jefferson writing from Paris to George Wythe, one of the seven
Virginian signatories to the Declaration of Independence, 1786)1
In the eleventh century, Pope Urban II received a request from the then
Byzantine Emperor to help with the fight against westward moving Sejuk
Turks who had taken most of Asia minor including Jerusalem. He went
on to make a speech at the Council of Clermont in 1095 where he called
for those present and others to recover and guarantee access to the Holy
Land. In part of the speech, registered by members of his audience, he
gave the following instruction:
Whoever, therefore, shall determine upon this holy pilgrimage and shall make
his vow to God to that effect and shall offer himself to Him as a living
sacrifice, holy, acceptable unto God, shall wear the sign of the cross of the
Lord on his forehead or on his breast. When ‘truly’, having fulfilled his vow
he wishes to return, let him place the cross on his back between his shoulders.
Such, indeed, by the twofold action will fulfill the precept of the Lord, as He
commands in the Gospel, ‘He that taketh not his cross and followeth after me,
is not worthy of me.’ (Munro, 1895)2
58
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Jerusalem had been recently seized is also strange as the city had been in
Muslim hands for many centuries, but the following two centuries of
struggles after the Council of Clermont would leave a legacy of expres-
sions and practical forms of organization.3 The term itself would require
gradual tweaking and turning by the time of the third ‘crusade’ with the
latin crucesignatus (signed by the cross) and the later French term
croisade (approximately ‘the way of the cross’) before early historians
began to write about the crusades. This earlier vision of the crusades as
morally justifiable ventures can be found in the Oxford English Diction-
ary on Historical Principles (OED) documentation of its use in 1786 as
‘an aggressive movement of enterprise against some public evil’. Jeffer-
son, it can be assumed, was using a softer notion of the word, as would
the US pastor and evangelist Billy Graham who carried out over 400
crusades, later changed to missions, in 185 countries from 1947 to 2005.
A common thread, however, is the implicit moral high ground which can
also be found in the use of ‘wars’ on poverty and on want.4
The different chapters of Beyond Public Policy deal with many ideas
that seem natural and obvious in describing different aspects of the broad
arena of public affairs. This is in part because of the tendency to see
academic ideas as somehow detached and independent of the everyday
and certainly not as social products. If they are widely used, then there
must be good academic reasons for using them, and if they are used by
many, they must be accurate descriptions of what is taking place. But, if,
on the other hand, ideas are social products, then the form and substance
of what is said and the social situation in which it is said are linked.
Thus, looking at other periods and times – when time indeed was
different and ideas changed more slowly – helps to be a bit more
suspicious of the ‘naturalness’ with which current concepts and ideas are
treated.
The example of the crusades shows how actions and terms intercon-
nect, are altered, used, reinvented and borrowed for a variety of reasons
in a variety of ways. Those external armed pilgrimages to the eastern
Mediterranean lands would not only help to produce the ‘Holy’ Land, but
also contribute to serve as a way of dealing with movements in Europe
itself that could also be positioned as heretics or challengers to the
dominant religious order. Such was the case of what is referred to today
as the Albigensian Crusade in the thirteenth century, led by armed
soldiers (knights) from north and central France against the Cathars in
the south west near Albi in the Pyrenees. The Cathars5 were a non-
materialist Christian movement that directly challenged papal authority
and whose members were slaughtered in their thousands. It is said that
when one of the crusaders said, ‘We don’t know which are Cathars and
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which are Christians’, the papal legate Abbot Arnaud Amalric replied
‘Kill them all. The Lord knows those who are his.’ While there is no
certainty that this was actually said – it was attributed to the Abbot some
ten years later – it no less served as a reflection on a growing position.
This internal campaign within Christian territory sparked off other
actions against dissident movements and in turn would lead to the
Inquisition with, it might be said, a similar approach to possible mistakes
of judgement. It would take a very long time for the current belief in the
presumption of innocence to become established as a core value for
justice.
Part of this core value is often associated with the role ascribed to the
modern sovereign state in guaranteeing citizenship and rights which, like
the Policy Sciences in 1951 (Lerner and Lasswell, 1951), is often given a
symbolic starting time and location. In this case it was to be the Treaty of
Westphalia made up of two treaties signed on the same day in Münster in
1648. It has been described as the portal that leads from the Old World
into the New World, from the middle ages to modernity. Croxton, whose
historical analysis points in a very different direction, characterizes this
current ‘version’ as suggesting that ‘On one side, diplomacy is hemmed
in by religion and confused by overlapping jurisdictions that make it
difficult even to identify the main actors; on the other side, it is
conducted by sovereign states in pursuit of security through balance of
power’ (Croxton, 2013, p. 3).
It was certainly an event that had many consequences, although some
of the parties continued fighting each other afterwards, but as Croxton
argues it had much more to do with the different Catholic and Protestant
powers (these included Lutherans and Calvinists) agreeing to accept each
other. It was, in other words, a peace that tried to deal with the conflicts
that were present, rather than a treaty that was turned towards a new
institutional design. Münster and Osnabrück were small provincial towns,
picked not because of their centrality but because they served as a
compromise between the distances that delegations were travelling from
Madrid, Stockholm, Rome, Paris and Vienna. There had to be two towns
because the French and Swedes would not accept either one having
precedence over the other. There were Protestants who disagreed with
Catholics, the Holy Roman Empire that didn’t see eye to eye with
France, princes against emperors, France also against Spain, Swedes,
Danes, Poles, Russians, the Dutch and the Swiss – plus all sorts of
commercial interests. But it was agreed that there would be communi-
cation and that eventually the two signings would take place on the same
day. Putting all this together was an immense jungle of different tasks
with huge contingents of princes, ambassadors, servants and cooks on all
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sides. Estimates put this as representatives of some 194 states, large and
small, 179 plenipotentiaries and ambassadors (who were already in
action in early Europe) with moderators from the Pope and from Venice.
Croxton’s descriptions of the day to day of the four years in which the
Congress was in action illustrate the skills that must have been involved,
including dealing with the languages in which demands were presented
(Latin, French, Spanish, Italian and German). ‘The inability of the
participants to settle on a single language at the Congress of Westphalia
was symbolic of the transition through which diplomacy was passing; on
the one side the medieval period with its universal use of Latin; on the
other side, the modern period in which national languages are preferred’
(2013, p. 164). In the informal negotiations with most delegates under-
standing some of the other languages (for example, those who had gone
to university had Latin as a working language), most delegates preferred
to talk in their own tongues. One would talk in French and the other in
Italian. Dutch and Swedish were known to few outside their delegations
and Spanish was also limited. Documents were going backwards and
forwards all over Europe and lawyers were involved with many of the
specific settlements.
This was Europe of the seventeenth century and, as Spruyt (1994) has
pointed out, over the previous centuries there were many alternatives
around for territorial political organization. Something of this can be
found in the lines of the treaty itself. There are references (in the English
translation) to ‘Vassals, Subjects, Citizens and Inhabitants who will be
restored to the possession of their Goods’ and the very ‘Places, Citys,
Towns, Boroughs, Villages, Castles, Fortresses and Forts that have been
possessed’.6
The variety of expressions and forms of relation between economic
activity and early urban institutions – such as guilds, universitas and
Gemeinde or communities especially in smaller towns – has been
frequently described, and by 1300 central and northern Italy was dotted
with guild republics (Black, 1984). Italy would also provide city leagues
and city states, and in the north the Hanseatic League would gradually
emerge as a confederation of towns which as its peak covered an area
from parts of present-day France, Brussels, Holland up through Sweden
to the Baltic. Beginning with relationships between merchants it moved
on gradually to be a set of relationships between the towns themselves
(more than 200), capable not only of trading but fielding armies and even
deposing kings and participating in international treaties. It was a very
viable way of organizing political and economic activity without a central
authority. The towns would be called to meet or send delegates to the
Hansetag which met every few years on the principle of one town one
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vote. It lasted from the thirteenth through to the sixteenth centuries and
slowly stopped during the seventeenth century, with the last assembly
being held in 1669 at which only Lübeck, Bremen and Hamburg were
present.7 The Hanseatic League was more than just an arrangement; these
were commercial and political activities, and for commerce there is a
need for warehouses and storage as well as skills and knowledge about
the great trade routes. Today it is possible to walk through many a town
in northern Europe, including the English town of King’s Lynn, and still
see the physical presence of the league. There are now tourist routes
through Hanseatic territory and, not surprisingly, there are new
cooperation agreements between the Hanse towns8: socialities and mate-
rialities have a curious way of conversing over time.
Many of these earlier expressions for human settlements, in Latin or
vernacular French, German and Italian, still appear on today’s descriptive
territorial landscape. Others were adapted, translated or put aside, in the
same way that the territorial landscape of human settlements has also
changed. Most European towns will have an ‘old quarter’, and it is a
useful exercise to stand at some narrow crossing and remember that this
was the town and it probably stayed like that for a long time. In contrast,
that which is surrounding it has another time frame, one that changes
constantly. In order to deal with this contrast and potential conflict, many
local governments will have departments dedicated to preservation and,
along the corridor, departments dedicated to planning. It is difficult to be
in two ‘times’ at the same place.
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The highly developed forms of association among the Stände in the Late
Middle Ages led, but only after some delay, to the easily remembered
expression Bund. This expression was first formed (outside of Latin termin-
ology) only when the shifting forms of association had found temporally
limited but repeatable success. What was at first only sworn verbally, that is,
the individual agreements which for a specific period mutually bound,
obliged, or associated the parties, was, as the outcome of its successful
institutionalization, brought under the one concept, Bund. An individual
Bündnis still had the sense of an active concept operating in the present,
Bund, on the other hand, referred to an institutionalized condition. This is
apparent, for example, in the displacement of the parties, when the ‘Bund of
cities’ became the ‘cities of the Bund.’ The real agent is hidden in the genitive.
While a ‘Bund of cities’ still placed emphasis on the individual partners, the
‘cities of the Bund’ were ordered to an overall agency, the Bund. In this way,
the various activities of Bündnisse became retrospectively consolidated in a
collective singular. Der Bund incorporated experience that had already been
made and brought them under one concept. This is, therefore, what might be
called a concept for the registration of experience. It is full of past reality
which can, in the course of political action, be transferred into the future and
projected onward. (2004, p. 271)
But there are also concepts that had basically been forgotten until they
were found in some musty attic of the collective mind or social
imaginary, dusted down and given a totally different usage. As for
example with ‘civil society’ after the events in Poland and then Hungary
in the 1980s that redefined the political map of Europe and the
experiences in different parts of the developing world of new forms of
social movement. Within this wider text, civil society became a key
articulating term for thinking about democracy and development, added
a new concept ‘solidarity’ (the abbreviated name of the Polish trade
union movement founded in 1980) and recovered a forgotten author
(Gramsci).11 In both cases, whether slow adaptation or recovery for other
uses, it is possible to say that it happened, but the rest is a question of
interpretation. But, as Richter (1996) remarked in the introduction to a
seminar held to discuss the twenty-five-year study led by Koselleck to
document past uses of some 120 German political and social concepts:
‘By understanding the history of the concepts available to us, we may
better perceive how they push us to think along certain lines, thus
enabling us to conceive of how to act on alternative and less constraining
definitions of our situation’ (p.10).
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otherness of the intention present in the other person in the dialogue. Implicit
in all this is the notion that all transcription systems – including the speaking
voice in a living utterance – are inadequate to the multiplicity of the meanings
they seek to convey. My voice gives the illusion of unity to what I say; I am,
in fact, constantly expressing a plenitude of meanings, some intended, others
of which I am unaware. (Holquist, 1981, p.xx)
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Zweigert and Kötz (1987) propose using the idea of style rather than
family and, as they point out in a comment that has much to do with the
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While the two styles are acquiring something of each other and remem-
bering that the authors were writing in the 1980s, they do suggest that in
the Common Law tradition there is more emphasis on moving empiri-
cally through decisions while, in the Continental tradition, making plans,
advanced regulation, drawing up and systematizing rules play a much
stronger role.17 In both cases the examples are from countries which are
well up the rankings for human development and which are established
democracies with a fairly solid base of rights, so it is not a question of
which way is better. But it is interesting to reflect on what many
apparently similar ‘international’ terms actually mean in the day to day of
government and social practice within the environments of distinctive
legal styles.
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implications for identity and for positioning the self and others. John L.
Austin introduced the expression ‘performative’ in a series of lectures at
Harvard in 1955, which were later written up from his notes under the
apt title of How to Do Things with Words, as introduced in Chapter 1. His
concern was with those utterances which are not statements that describe
or report, nor are true or false (which he referred to as constative) but
which can’t be left aside as just saying something. These are utterances
in which the sentence is, or is part of, the doing of an action. Amongst
the examples he gave were the marriage ceremony (‘Do you take … I
do’) and the naming of a ship (uttered as the bottle of champagne is
smashed open on the stem – ‘I name this ship …’). Associated with the
‘happy functioning’ of the performative were a set of conditions.
– There must exist an accepted conventional procedure having a certain
conventional effect, that procedure to include the uttering of certain words
by certain persons in certain circumstances, and further
– The particular persons and circumstances in a given case must be
appropriate for the invocation of the particular procedure invoked.
– The procedure must be executed by all participants both correctly and
completely.
– Whereas often the procedure is designed for use by persons having certain
thoughts or feelings, or for the inauguration of certain consequential
conduct on the part of any participant, then a person participating in and so
invoking the procedure must in fact have those thoughts or feelings, and
the participants must intend so to conduct themselves, and further
– Must actually so conduct themselves subsequently. (Austin, 1975, pp.
14–15)
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Institutions are not solid and permanent affairs but are dynamic and
discursive processes by which certain sets of practices and bits and pieces
of organization become infused with value beyond the technical require-
ments of the task at hand, to use the organizational definition of Selznick
(1992).19 For example, in the way that people and communities invest in
their churches, their schools, little league baseball, voluntary associations
and other enterprises. However, as he went on:
‘Infusion with value’ can be misleading, however, if it is thought of in
psychological terms alone. It takes place in other ways as well: for example
by selective recruiting of members or personnel; by establishing strong ties or
alliances; by creating a special language; and by the many commitments to
persons and groups made in the course of implementing a policy or protecting
a going concern. From a moral point of view, institutionalization may be
positive or negative. Much depends on what is institutionalized. (Selznick,
1992, p. 234)
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While few would probably disagree about the benefits of having a beer in
Paris, or of the usefulness of money – which is increasingly virtual –
there are many other social facts which are equally performed and about
which there is much to discuss. Judith Butler evoked Simone de
Beauvoir’s expression ‘one is not born, but rather, becomes a woman’ in
her 1988 text on ‘Performative Acts and Gender Constitution’.
In this sense, gender is in no way a stable identity or locus of agency from
which various acts proceed; rather, it is an identity tenuously constituted in
time – an identity instituted through a stylized repetition of acts. Further,
gender is instituted through the stylization of the body and, hence, must be
understood as the mundane way in which bodily gestures, movements, and
enactments of various kinds constitute the illusion of an abiding gendered
self. This formulation moves the conception of gender off the ground of a
substantial model of identity to one that requires a conception of a constituted
social temporality. Significantly, if gender is instituted through acts which are
internally discontinuous, then the appearance of substance is precisely that, a
constructed identity, a performative accomplishment which the mundane
social audience, including the actors themselves, come to believe and to
perform in the mode of belief. (Butler, 1988, pp. 519–520)
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Show talk refers to jargons of pretension, which over the centuries have
played a major role in enlarging the English language and similarly –
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Whether it moved from the journalists to the social and political science
communities or whether the route was the reverse, it did not drift there;
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Nash was concerned about the way these meanings in circulation could
also be harnessed in what he called ‘sales talk’. That is, used to gain
acceptance for goods, ideas, political parties and such through the control
of the potential consumer’s responses to the product. Naturalizing, as it
were, the acceptance.
Dwight Waldo was an early observer of social languages in the public
arena (1948, 1952). His arguments for a theory of democratic adminis-
tration were founded on his analysis of the non-voiced principles that
were to be found hiding within the apparent technical neutrality of public
administration. His critical observations on the fusion of efficiency,
science, democracy and medieval law into ‘cosmic constitutionalism’
were written around the time of the Policy Sciences (Lerner and
Lasswell, 1951) and, like any critique, are clearly directed at discussions
in course. In this context can be placed discussions about the social
construction of the discipline of public administration itself and its
versions (Farmer, 1995; Jun, 2006) and Fischer and Forester’s (1993)
collection of papers on the argumentative turn in policy analysis and
planning which also open other lines of enquiry and reflection.
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The identification of the field is also the recognition that this is a force
field of objective relationships between agents who determine what can
and cannot be done; a field in which symbolic – as distinct from
economic – capital is very present. That is, the recognition and the credit
attributed by fellow agents, which may include the ability to gather
research grants, tend to play a greater role. Here it might be asked how
many of the different public action languages are, in practice, relatively
autonomous fields that have their own internal social and political, if not
actual, economies. Indeed, a number of the public action languages, as
will be seen in the following chapters are, to all intents and purposes,
quite happy to go on by themselves.26
Latour and colleagues’ actor-network theory is relational in a different
way. Law (1999) described it as a semiotics of materiality:
It takes the semiotic insight, that of the relationality of entities, the notion that
they are produced in relations, and applies this ruthlessly to all materials –
and not simply to those that are linguistic (…) the semiotic approach tells us
that entities achieve their form as a consequence of the relations in which they
are located. But this means that it also tells us that they are performed in, by
and through those relations. (p.4)
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The rhizome, the image of creeping rootstocks that constantly put out
new roots which themselves root – ginger for example – leads to a very
different approach to text and context, a major difference between Latour
and Bourdieu. Latour will emphasize this in his notion of the flat social,
and his critique of the mystification of a place called context where
problems come from to be solved. ‘To be sure, the structure of language
is spoken by nobody in particular and yet it is out of this that all speech
acts are generated, although the ways in which la parole meets la langue
have remained totally mysterious ever since the time of Saussure’ (2005,
p. 167). Given that action is always dislocated, translated and shifted
around in a variety of ways, any given interaction will have elements
coming from other times, places and agencies. However, as will be
returned to in later chapters, this does not mean that these other times,
places and agencies are some overriding context which can and should
take over and force the abandonment of the local scene.28
Here Rorty’s (2000) draft essay on the Decline of Redemptive Truth
and the Rise of a Literary Culture is more than apt:
I shall use the term ‘redemptive truth’ for a set of beliefs which would end,
once and for all, the process of reflection on what to do with ourselves.
Redemptive truth would not consist in theories about how things interact
causally, but instead would fulfill the need that religion and philosophy have
attempted to satisfy. This is the need to fit everything – every thing, person,
event, idea and poem – into a single context, a context which will somehow
reveal itself as natural, destined, and unique. It would be the only context that
would matter for purposes of shaping our lives, because it would be the only
one in which those lives appear as they truly are. To believe in redemptive
truth is to believe that there is something that stands to human life as
elementary physical particles stand to the four elements – something that is
the reality behind the appearance, the one true description of what is going
on, the final secret. (p.2)
The problem about the attempt by philosophers to treat the empirical scientist
as a paradigm of intellectual virtue is that the astrophysicists’ love of truth
seems no different from that of the classical philologist or the archive-oriented
historian. All these people are trying hard to get something right. So, when it
comes to that, are the master carpenter, the skilled accountant, and the careful
surgeon. The need to get it right is central to all these people’s sense of who
they are, of what makes their lives worthwhile. (p.8)29
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evening. The American radio networks were made privy to the arrangement
and, while Churchill was flying home, Roosevelt wasted no time and
summoned three of his most dependable and gifted ghosts, Judge Sam
Rosenman, the poet Archibald MacLeish and the playwright Robert Sherwood
to compose as soon as possible and, in view of the formidable competition, a
piece of memorable prose. They were, next morning, not much further along
than a first draft when they had a telephone call from London to the effect
that Churchill was safe at home and was going on the BBC that very evening
(…) ‘How’, moaned President Roosevelt to his slaving ghosts, ‘how can he do
it? How did he do it’. It was the playwright Sherwood who gave the
melancholy answer. ‘I’m afraid Mr. President’, he said, ‘he rolls his own.’
NOTES
1. Jefferson (1786). The Columbia University Teachers College Classics in Education No. 6
which focuses Jefferson’s essays on education is entitled: ‘Crusade against Ignorance’.
2. Munro (1895).
3. Ashbridge (2010).
4. War on Want is a London-based charity founded in 1951 to fight poverty and injustice.
5. Brenon (1998).
6. Westphalia (1648), accessed 23 August 2018 at http://avalon.law.yale.edu/17th_century/
westphal.asp (articles XC and CXII – the numbering of the text is Roman).
7. Nash (1929), Dollinger (1970), Lloyd (1991).
8. Created in 1980, see www.hanse.org
9. For example in Habermas’ discussion of system and lifeworld (1984); Karl Polanyi’s
(1944) analysis of the repositioning of economic and social life; Bendix’s analysis of
ideologies of management during industrialization (1956); Skinner’s work on the liberty
dilemmas of sixteenth-century England (1998), and Boltanski and Thévenot’s economies
of worth (1991).
10. See Lewin (1936, p. 19): ‘what is real is what has effects’.
11. In her text on this period, Frentzel-Zagorska will say ‘I use civil society here in its modern
meaning’ (1990, p. 759).
12. See for example, Burke and Porter (1991).
13. Collected papers of Mead edited by Strauss (1956).
14. See for example the volume edited by Bazerman and Paradis on the Textual Dynamics of
the Professions (1991).
15. A rare exception is the chapter by Bertelli in the Oxford Handbook of Public Management
(2005) but even there it is only one of 30 chapters.
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16. ‘Thus the articulation of society into technique, economy, law, politics, religion, art, etc.
which seems self-evident to us, is only one mode of social institution, particular to a series
of societies to which our own belongs’ (Castoriadis, 2006, p. 112).
17. Brazil, through Portugal, follows the Code tradition and in a classroom discussion with
postgraduates, all of whom had had experience in the public sector, they confirmed the
important role that officially documented instructions played. ‘Show me where it’s written’
was a very common response to a new activity of strategy for action.
18. Patterson (2009).
19. See also Schmidt (2010) on discursive institutionalism.
20. In a similar way, the idea of climbing Mount Everest and all the bits and pieces involved
is very much a social production; but what would happen if a climber is caught at the top
in a five-day blizzard is far from imaginary.
21. Frederickson (1991), Wedel et al. (2005), Catlaw (2007), McLaughlin (2009).
22. Gilbert and Mulkay (1984).
23. M.J.P. Spink and de Pinheiro (2004).
24. Colebatch (1998), Sabatier (2007).
25. Kale-Lostuvali (2016).
26. A leading US political scientist who followed the growth of policy and the introduction of
the policy schools during the 1970s suggested to the author that the idea of interdiscipli-
nary work was never really on from the beginning: ‘the schools were interdisciplinary and
people had their offices on the same corridor, but everybody did their own work’.
27. This would be something that Foucault had worked on with the notion of dispositive
(dispositif): ‘An absolutely heterogeneous set which implies speeches and talks, insti-
tutions, architectural structures, regulated decisions and laws, administrative measures,
scientific proposals, philosophical, moral and philanthropic positions … the dispositive is
the network that is established between these elements’ (from an interview cited by
Giorgio Agamben (2009), also Bussolini (2010)).
28. Here it is worth remembering Gilbert Ryle’s use of the term category-mistake in his
critique of body–mind dualism (1949). The mind does not exist, it is not a place, person or
location, it is only a reference to the manner in which somebody behaves or refers to their
thoughts.
29. Rorty (2000), accessed 26 August 2018 at http://olincenter.uchicago.edu/pdf/rorty.pdf
30. Shakespeare continues to be considered one of the founders of modern theatre and his
scripts included not only the speeches but also the movements, the entries and the exits of
his characters. The expression migrated into everyday talk – as a way of introducing an
important character.
31. In 2017 there are often more stateswomen than there are statesmen.
32. Probably the most Empire sensitive of British writers.
33. Cooke (1990). The last US president to write his own speeches was said to be Woodrow
Wilson, on a typewriter that he kept over from his academic days.
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84
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Administration, the New Deal and the Tennessee Valley Authority (TVA);
the Attlee post-war government, the National Health Service and the
Beveridge Report; and the Johnson Administrations in relation to domes-
tic affairs. The first is from a period when policy was still very much a
posture; the second is from a time when very initial changes are taking
place; and the third from a time when there are clear indications of
ascendance. The choice of governments from the USA and the UK
reflects what appears to be the common understanding of the early
importance of these countries in the policy field. How then did they go
about public affairs, what were some of the other social languages
available and what happened to them?
The second and third points of the Brownlow Committee’s proposed
programme are good examples from which to start. First, in terms of
managerial efforts, the emphasis is on budget and efficiency research,
planning and personnel services. Second, linked to personnel, is the
proposal for a career-based administrative service for all ‘non-policy-
determining positions and jobs’. The first points to the principal articu-
lating notions of government action at that time, including the word
efficiency, and the second provides an idea of the way that policy was in
use as something that is ‘determined’. It is also worth noting that it was
in a memorandum prepared for the Committee that Gulick spelt out his
view on organization using the acronym POSDCORB (Planning, Organ-
izing, Staffing, Directing, Coordinating, Reporting and Budgeting). Like
Woodrow Wilson before and for a good many years after, there were
those who determined policy, which was government policy, and there
were those who got on with administrating with dedication in the public
good. ‘Steady, hearty allegiance to the policy of the government they
serve will constitute good behaviour. That policy will have no taint of
officialism about it. It will not be the creation of permanent officials, but
of statesmen whose responsibility to public opinion will be direct and
inevitable’ (Wilson, 1887, pp. 216–217).
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Of the three other terms in the opening part of the Brownlow Report, one
(budgeting) was much older than the discussion on careers and merit, and
the other two (planning and efficiency) were, at that time, very recent.
It is said that from the Latin bulga (to bulge) came the French bouge
and then the bougette or little bag. Making its way to England as a term
for a leather satchel, it carried the statements of accounts to parliament.
In 1733 the then prime minister (Robert Walpole) described the begin-
ning of the discussion of the accounts as the opening of the budget and,
over time, the bag was replaced by other containers and the contents of
the bag became the budget. Budgeting is probably one of the oldest
public action languages on the government side, along with diplomacy.
Whether from the side of kings and emperors seeking to finance armies
or the different sectors of society that slowly – through negotiation,
revolution or execution – contributed to current procedures and controls
on public spending, it has become a highly independent space of talk and
performance. The British may have tweaked the term budget, but it was
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Ask how budgets should be made and you will be asking how social life
ought to be lived. Cultural organization requires social support. People must
be able to do things for others. They must be able to act together to support
their way of life, to oppose other ways, and to hold one another accountable
for things that go wrong. Getting and spending by governments is an
important mode of collective action and accountability. (1986, p. 22)
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Olmsted voiced what he and others in the movement called ‘the new social
ideal of unified and comprehensive city planning’. By this he meant that the
overall development of the modern city as a physical entity should be
controlled in a coherent, all-encompassing way by public authority. Without
question, this was a new idea, warranting fresh nomenclature. (Peterson,
2003, p. 2)
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of completion. The individual acts that make up regional development are the
day-to-day activities of plowing a particular field, harvesting timber from a
particular tract, the building of a factory, a church, a house, a highway (…)
Plans had to be made, of course, many of them. But plan and action are
part of one responsibility. TVA is responsible not alone for plans but for
results. These results depend chiefly upon the people’s participation. Getting
that participation was to be almost wholly on a voluntary basis. To get a job
done in this way was a unique assignment, one that required the invention of
new devices and new methods. If TVA had been a ‘planning agency’ in the
sense that its responsibility had been limited to the making of plans – the
usual meaning of the term – those plans would probably have met the fate of
so many other plans: brochures decorating bookshelves … (pp. 214–215)
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Aneurin Bevan, the Minister for Health, had been a notable orator from
an early age and he could speak at length without notes. Like Thomas
Jefferson with his pen, they were both good with words. Indeed, it is
worth remembering that rhetoric is, in itself, a very early public action
language. However, his skills also lay in other directions, as Kynaston
(2008) notes in his history of the austerity period of 1945–1951:
But if no one denied that Bevan was a fine, inspiring orator, capable also of
considerable personal charm, what surprised many – friends as well as
enemies – was the remarkably effective way in which he pushed through the
creation of the National Health Service. Inevitably the scheme had many
complexities, but at root there were seven key elements. Access to health care
was to be free and universal; costs would be met from central taxation, not
insurance; all hospitals – whether local authority or voluntary, cottage or
teaching – were to be nationalized; the great majority of these hospitals would
be run by regional hospital boards; the other two legs of a tripartite overall
structure would be executive councils (overseeing GPs, dentists and opticians)
and local authorities (still responsible for such miscellaneous activities as
vaccinations, ambulances, community nursing, home help and immunization
programmes); NHS ‘pay beds’ would enable consultants to combine private
practice with working for the NHS; and GPs would no longer be allowed to
buy and sell practices but would not be put on a full-time salary basis, with
the capitation (i.e. per patient head) element in their income making it easier
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for patients to move between doctors. There were plenty of dramas to come,
but the NHS Bill that Bevan put forward in March 1946 more or less became
actuality just over two years later. (Kynaston, 2008, pp. 145–146)
Bevan fought both within his party and with the other parties; there were
disputes about the role of local government, on the wish for health
centres – left till much later, and very hard negotiations with the various
associations of doctors and specialists. Glennerster (2007), in his history
of British social policy, comments: ‘Whatever words may be used to
describe this train of events, “consensus” is not one of them’. He
mentions Churchill describing the period as one of ‘Party antagonism as
bitter as anything I have seen in my long life of political conflict’ (p.53).
Many of the elements and parts of the ideas for the NHS were already
around. Health had appeared as an aspect of a ‘wider social policy’ in the
Beveridge Report and there had been proposals from the coalition
wartime government. Bevan, however, had spotted that the key to change
was a comprehensive hospital service. His Deputy Secretary is reported
as saying: ‘Of course he was right. They [the Coalition White Paper
proposals] would never have worked. I came away that night with
instructions to work out a new plan on the new basis he proposed’
(Glennerster, 2007, p. 50). Through the hospitals he was able to persuade
key sectors of the medical profession that their incomes and freedoms
would be more secure than before. The new plan and the details that went
into getting everything ready on time would have been mainly the work
of the permanent civil service in the Ministry of Health, led by Bevan’s
Deputy Secretary, also a civil servant. Plans were probably seen at this
time as things that were carried out, or some similar expression; times
were set, schedules drawn up, studies made and meetings arranged.
It is very unlikely that anybody talked about implementation, at least in
the UK, where it is not mentioned even in the 1973 edition of the Shorter
Oxford English Dictionary on historical principles (the same year as the
Pressman and Wildavsky book was published). Implements had been
around since the fifteenth and sixteenth centuries and were used in
executing work, as was the verb (to complete, perform; to fulfil; often in
an official manner implement the findings of the committee). Merriam and
Webster report implementation in the nineteenth-century USA; a helpful
reminder not to assume that single languages are homogeneous in their
patterns of usage nor in the way they produce new terms as well as new
versions of older terms and meanings.
On 5 July 1948, doctors, nurses, opticians, dentists and hospitals came
together as a single country-wide National Health Service.16 By this time,
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94 per cent of the population was already enrolled and 92 per cent of the
3,000 or more local authority and charity hospitals were effectively
nationalized and the newly created health boards took over their adminis-
tration. The NHS was and continues to be the National Health Service;
service, not system as it is sometimes mistakenly referred to in various
parts of the world. But there are now health policies and policy documents.
The Beveridge Report is often hallmarked as the key to social policy,
and Beveridge does use the term in the title of part 6 of the Report,
Social Security and Social Policy, but there is only one use of the term in
the text of the chapter itself. Policy is used sparingly and either as a
general pointer to a broad arena (as in domestic policy, financial policy,
or foreign policy) or to higher matters of government. Here are examples
from the introduction and summary as well as the introduction to part six:
6. In proceeding from this first comprehensive survey of social insurance to
the next task – of making recommendations – three guiding principles may be
laid down at the outset.
7. The first principle is that any proposals for the future, while they should
use to the full the experience gathered in the past, should not be restricted by
consideration of sectional interests established in the obtaining of that
experience (…)
8. The second principle is that organization of social insurance should be
treated as one part only of a comprehensive policy of social progress. Social
insurance fully developed may provide income security; it is an attack on
Want. But Want is only one of five giants on the road of reconstruction and in
some ways the easiest to attack. The others are Disease, Ignorance, Squalor
and Idleness.
9. The third principle is that social security must be achieved by co-operation
between the State and the individual (…)
10. The Plan for Social Security set out in this Report is built upon these
principles. It uses experience but is not tied by experience. It is put forward as
a limited contribution to a wider social policy, though as something that could
be achieved now without waiting for the whole of that policy. It is, first and
foremost, a plan of insurance – of giving in return for contributions benefits
up to subsistence level, as of right and without means test, so that individuals
may build freely upon it. (pp. 6–7)
… The State with its power of compelling successive generations of citizens
to become insured and its power of taxation is not under the necessity of
accumulating reserves for actuarial risks and has not, in fact, adopted this
method in the past. The second of these two distinctions is one of financial
practice only; the first raises important questions of policy and equity. Though
the State, in conducting compulsory insurance, is not under the necessity of
varying the premium according to the risk, it may decide as a matter of policy
to do so. (Paragraph 24, p. 13)
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Freedom from want is only one of the essential freedoms of mankind. Any
Plan for Social Security in the narrow sense assumes a concerted social policy
in many fields, most of which it would be inappropriate to discuss in this
Report. (Part VI, paragraph 409, p. 154)17
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least in the UK and the USA was the older policy of position and
orientation. There is little if no talk about implementation. Bevan and his
senior civil servants didn’t implement the NHS, they just set a date at
which it would happen and worked backwards to ensure that would be
the case. Equally, Roosevelt didn’t implement the TVA, he just – as some
observers of the time would say – pushed the bill through Congress, set
up the Board and expected them to get on with their work.
What then was ‘policy talk’ in the academic circles of this time? Here,
books – especially collected works – are interesting places or sites to
look for clues and there are two that appear in references to this period.
The first text was edited by Friedrich and Mason under the title Public
Policy in 1940. It was a yearbook of the Graduate School of Public
Administration at Harvard which included chapters on price policies,
industrial markets and public policy, policy of industrial control and
monetary policy. Friedrich opened the volume with an article on public
policy and the nature of administrative responsibility. He begins with the
view that any usefulness – as a matter of emphasis – in distinguishing
between politics and administration had been lost by the transformation
of the distinction into a fetish or a stereotype in the minds of academics
and practitioners.
In other words, a problem which is already complicated enough by itself –
that is, how a policy is adopted and carried out – is bogged down by a vast
ideological superstructure which contributes little or nothing to its solution.
Take a case like the AAA.18 In simple terms, AAA was a policy adopted with
a view to helping the farmer to weather the storm of the depression. This
admittedly was AAA’s broad purpose. To accomplish this purpose, crop
reduction, price-fixing, and a number of lesser devices were adopted. Crop
reduction in turn led to processing taxes. Processing taxes required reports by
the processors, inspection of their plants. Crop reduction itself necessitated
reports by the farmers, so called work sheets, and agreements between them
and the government as to what was to be done, and so forth and so on. What
here is politics and what administration? Will anyone understand better the
complex processes involved in the articulation of this important public policy
if we talk about the expression and execution of the state will? The concrete
patterns of public policy formation and execution reveal that politics and
administration are not two mutually exclusive boxes, or absolute distinctions,
but that they are two closely linked aspects of the same process. Public policy,
to put it flatly, is a continuous process, the formation of which is inseparable
from its execution. Public policy is being formed as it is being executed, and
it is likewise being executed as it is being formed. Politics and administration
play a continuous role in both formation and execution, though there is
probably more politics in the formation of policy, more administration in the
execution of it. In so far as particular individuals or groups are gaining or
losing power or control in a given area, there is politics; in so far as official
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merged into the 1950s and then into the 1960s, so do the number of areas
and questions on which governments, officials and, later, technical staff
need to have positions or statements of posture, of the relative importance
of certain lines of action or priorities. In the same way that foreign policy
will become policy on different issues for different places, so the
domestic front finds itself with more are more themes. The idea of
domestic policy will slowly fade away and will be replaced by specific
terms – agriculture, housing, employment, amongst many others – and
eventually social policy will become social policies and then different
policies on a whole host of more specific themes.
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Here are some of the central parts of the address as it was given, showing
very clearly that there is a coherent action language present, that things
will take place, as indeed they did, but that the language of action is not
that of public policy:
[The Great Society] demands an end to poverty and racial injustice, to which
we are totally committed in our time. But that is just the beginning. The Great
Society is a place where every child can find knowledge to enrich his mind
and to enlarge his talents. It is a place where leisure is a welcome chance to
build and reflect, not a feared cause of boredom and restlessness. It is a place
where the city of man serves not only the needs of the body and the demands
of commerce but the desire for beauty and the hunger for community. It is a
place where man can renew contact with nature. It is a place which honors
creation for its own sake and for what it adds to the understanding of the race.
It is a place where men are more concerned with the quality of their goals
than the quantity of their goods. But most of all, the Great Society is not a
safe harbor, a resting place, a final objective, a finished work. It is a challenge
constantly renewed, beckoning us toward a destiny where the meaning of our
lives matches the marvelous products of our labor. So I want to talk to you
today about three places where we begin to build the Great Society: in our
cities, in our countryside, and in our classrooms.
(…)
These are three of the central issues of the Great Society. While our
Government has many programs directed at those issues, I do not pretend that
we have the full answer to those problems. But I do promise this: we are
going to assemble the best thought and the broadest knowledge from all over
the world to find those answers for America. I intend to establish working
groups to prepare a series of White House conferences and meetings on the
cities, on natural beauty, on the quality of education, and on other emerging
challenges. And from these meetings and from this inspiration and from these
studies, we will begin to set our course towards the Great Society. The
solution to these problems does not rest on a massive program in Washington,
nor can it rely solely on the strained resources of local authority. They require
us to create new concepts of cooperation, a creative federalism, between the
national capital and the leaders of local communities.
The Johnson period in the domestic arena is very like the UK post-war
period, but with a much stronger drive of equity and equal opportunity
both for the poor and for the black population. There are many bills
(an average of around 40 per full year), and programmes bringing new
ideas to the fore and creating new agencies, such as the Office of
Economic Opportunity (OEO) and the Department of Housing and Urban
Development (HUD), but even though people may talk today about
Johnson’s social policies, that will be in hindsight; Johnson himself and
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his team didn’t. Kennedy had initiated the outside task force as a source
of ideas and Johnson made it a central feature from the ‘Great Society’
onwards.
The task force approach was one that the president was familiar with and that
was compatible with his management style. Johnson recalled that his first task
force experience was with a group established by Roosevelt during the 1930s
to study economic conditions in the south. Throughout his senate career and
as vice president Johnson relied ‘extensively on advice gathered by independ-
ent groups of experts.’ The task force process reflected central elements of
Johnson management: reliance on ad-hoc, informal bodies, maintenance of
personal control of process, and retention of flexibility through confiden-
tiality. (Redford and McCulley, 1986, p. 78)
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our work at the federal level; and that you encourage joint planning, joint
programs and joint administration wherever feasible. (White House, 11
February 1964)26
The Act itself was signed by the president on 11 April in the same
one-room school where Johnson had begun his studies as a four-year-old
and in the company of his then school teacher. It was seen as one of the
cornerstones of the ‘war on poverty’.
By the end of the Johnson period, when some of the major achieve-
ments are being written up, those directly responsible will continue to
talk about programmes and projects, but already external commentators
will be introducing the language of policy as very much a foreground
device. In one of the various books discussing social affairs that were in
circulation at that time in the USA, with little mention of policy in the
chapters, a preface by the Swedish development economist, Gunnar
Myrdal,27 makes use of policy in the way it would be recognized today:
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allowed 1 per cent of programme funds to be used in this way, and its
Office of Research Plans, Programs and Evaluation (ORPPE) carried out
studies in the late 1960s and early 1970s: ‘the ORPPE engaged in
ambitious evaluations of Head Start, Follow Through, Upward Bound,
VISTA, the Job Corps and Neighborhood Health Centers, as well as the
first large-scale social experiment of the era, the negative income tax
experiments’ (Frumkin and Francis, 2015, p. 400).
The result was to be a demand that couldn’t be attended to by staff
within the different departments. Frumkin and Francis cite a 500 per cent
rise in federal expenditures on evaluation between 1969 and 1974, with
about 60 per cent of 1974 expenditure going towards contract research.
By 1970 there were some 300 firms, both for-profit and non-profit,
qualified to receive proposals from the OEO – some that were already in
existence before programme evaluation began, such as the RAND
Corporation, and others that were created afterwards. It would be into
this mix that the language of the policy sciences (including the first
number of Policy Sciences journal in 1970) would slowly shape itself out
of a shared common ground with planning, budgeting, programmes,
projects, decisions, evaluation and, then, implementation. Its consolida-
tion would also get a big push from another part of the block: the
differently named graduate professional schools that became known as
the Policy Schools (including the John F. Kennedy School of Govern-
ment at Harvard and the Lyndon B. Johnson School of Public Affairs at
the University of Texas Austin); many of which were set up with
significant support from the Ford Foundation. Soon meetings were being
held to discuss these early experiences and various existing academic
associations began to adjust their conference structures around this new
agenda item of public policy. A good example is the 1975 meeting
organized by the Ford Foundation to discuss the ‘Mission of Public
Policy Programs’ at which 12 leading US schools were represented by
deans or senior faculty.30
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research, a wartime product, was still an open field and far less
mathematical than it is today; problem analysis was another theme
making its way, as were open systems and a growing questioning of
planning itself – at least in its orthodox form. Much of this was leading
to suggestions that while it was important to have good generalists in
the public service, other talents were also necessary. On 8 February 1966,
Prime Minister Harold Wilson (Labour) announced the appointment of
a committee to examine the structure of recruitment and management,
including training, of the Home Civil Service and to make recom-
mendations. The committee was chaired by Lord Fulton, the first Vice
Chancellor of the University of Sussex and a key architect of that
university’s rapid growth both in student numbers and importance
(1959–1967).
The Fulton Report,31 as it was referred to, was seen at the time as
being as significant as the 1853 Northcote–Trevelyan Report. Amongst
its many important dimensions was its very clear position on the changes
faced by the British Civil Service and the role for ‘policy support’ that
this involved. Here are some excerpts from chapter 2 of the Report on the
tasks of the modern civil service and the men and women it needs:
Civil servants work in support of Ministers in their public and parliamentary
duties. Some of them prepare plans and advise on policy, assembling and
interpreting all the data required, e.g. for a decision on a new social security
policy, a change in defence policy, a new national transport policy or a new
international joint project in the technical field (…) They prepare legislation
and assist Ministers with its passage through Parliament. They draft regu-
lations and answers to Parliamentary Questions. They produce briefs for
debates and the mass of information which the constitutional principle of
parliamentary and public accountability requires (…) Some of this varied
work has no counterpart in business or, indeed, anywhere outside the
government service. Operating policies embodied in existing legislation and
implementing policy decisions take up most of the time of most civil servants.
There are taxes to be collected, employment and social security offices to be
run. There is a mass of individual case-work both in local offices and in the
central departments of state. New policy may require the creation of a new
administrative framework. There are major programmes to be managed and
controlled, such as the planning and engineering of motorways (…)
Some of the work involves the Civil Service in complex relationships with
other bodies which are partners in the execution of government policy or are
directly affected by it. They include local authorities and nationalised indus-
tries in the first category and a multitude of organised interests in the second.
This work calls for practical judgement and negotiating skill. It also calls for
a thorough knowledge of the subject under negotiation and of the problems
and interests of the bodies concerned (…)
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The idea of making the ‘policy-making process’ itself a major focus for
specialized enquiry is still so new that no one seems to want to answer the
question of what is supposed to be included in the process and what excluded
from it (…) But one characteristic of policy making important for our
method is worth noting here: its complexity and apparent disorder (…) We are
going to look at policy making as an extremely complex analytical and
political process to which there is no beginning or end, and the boundaries of
which are most uncertain. Sometimes a complex set of forces that we call
‘policy making’ all taken together produce effects called ‘policies’. (1968,
pp. 3–4)
NOTES
1. Brownlow (1937).
2. Northcote and Trevelyan (1854).
3. The report is not gender neutral. This was 1854, and as was seen in Chapter 2 most of the
meritorious women were elsewhere.
4. This was still the time when the Ragged School Union was struggling to provide some
basic education and it would be only in 1880 that the law required basic education for all
children from five to ten years of age.
5. Webber and Wildavsky (1986).
6. The Summa de arithmetica, geometria, proportioni e proportionalita is the equivalent of a
1,500-page modern textbook. It was expensive but a commercial success. Ten years later
the part on bookkeeping was published separately with the title of La scuola perfetta dei
Mercanti (The Perfect School of Merchants).
7. This was also the case throughout Latin America at this time. Organization and Methods
would be commonly located in the finance ministries.
8. Sebastião José de Carvalho e Mello, Marquis of Pombal, was a somewhat mercurial figure
in Portuguese political history and was also responsible for the general purge against the
Jesuits which led to them being exiled back to Rome and in doing so ended their missions
in Latin America.
9. See Rittel and Webber’s (1973) ‘Dilemmas in a General Theory of Planning’ with their
discussion on problems of social policy as ‘wicked problems’. See also Healey (2012) on
the three planning traditions: economic planning, physical development, and public
administration and policy.
10. Downey (2009).
11. Roosevelt (1933).
12. Interesting here is to point to (a) the possibility that the lack of coherence may have been
one of the contributors to Roosevelt’s success, and (b) that coherence is not an abstract
notion, it depends on the point of view of the observer.
13. Lilienthal (1944).
14. Amongst these was one major study that would be foundational for the later organizational
studies on co-optation and institutions: Selznick’s 1949 TVA and the Grass Roots.
15. National Health Service Act (1946).
16. It is easy to forget that the 1939–1945 wartime effort was an invisible college of intensive
administrative training not just in military but also in non-military affairs, in which
learning was very much done by doing.
17. The Beveridge Report Social Insurance and Allied Services, accessed on 15 August 2018
at https://archive.org/stream/in.ernet.dli.2015.275849/2015.275849.The-Beveridge_djvu.txt
18. (Agricultural Adjustment Act, 1933: note by author.)
19. Including the novelist John Steinbeck.
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20. Statements of Lyndon Baines Johnson 20th May–23rd May 1964 Box 106, File University
of Michigan Address, suggested remarks Busby, Comment on Draft between Goodwin and
Valenti. LBJ Presidential Library, University of Texas – Austin.
21. Personal Papers of John Macy, Box 12, Reading File, January to March, 1965.
22. LBJ Presidential Library, University of Texas – Austin. Office Files of Horace Busby Box
19 (1301), memorandum from Busby to Assistant Secretary Mann, 16 August, 1964.
23. Johnson (1965).
24. LBJ Presidential Library, University of Texas – Austin. Memorandum for the President,
March 7, 1964 from the Director, bureau of the Budget. File FG 999-2, FG 11-1.
25. LBJ Presidential Library, University of Texas – Austin. File FG 11–15, 6/11/66–9/13/66 in
Box 125.
26. LBJ Presidential Library, University of Texas – Austin. Office of the White House Press
Secretary. Text of President’s letter addressed to the Honorable Sargent Shriver, Director of
the Peace Corps, February 11, 1964. File: FG 11-15 Office of Economic Opportunity,
11/22/63–11/24/64.
27. Myrdal (1965).
28. Could it be that part of the reason for the effectiveness of PPBS in the Defense Department
as opposed to elsewhere is the very clear distinction made about who sets policy on
foreign and military issues and who carries them out?
29. From a text cited by Lynn (2015, p. 376).
30. Yates (1977).
31. The Civil Service: Report of the Committee 1966–68 (1968) Cmnd 3638, London: Her
Majesty’s Stationary Office.
32. Fulton Report (undated).
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115
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That such a variety of ways of using policy can be found is not in itself
a problem; nor is it a signal to search for a new theory. On the contrary,
it is to recognize that there are many different discussions happening,
different versions of ideas, terms and concepts in circulation and lots of
action taking place. The Pressman and Wildavsky text could lead the
reader in the direction of thinking that there are different versions of
policy in circulation, all of which are valid, because they are circulating
and being used and understood, and all have implications for action,
which may not imply implementation. But it could also lead the reader in
the direction of thinking that policy is only that which can be imple-
mented and, therefore, the practical definition of policy goes backwards
from the definition of implementation.
In a later edition of the book (1979), Majone and Wildavsky will
rework these ideas and recognize the dangers of creating a what-comes-
first type of argument. They propose that ‘implementation begins neither
with words nor deeds, but with multiple dispositions to act or treat
certain situations in certain ways’ (p.169). Evaluation studies, also around
at the time, were moving on from results to look both forwards at the
impacts of the results and backwards to the processes that produced the
results and were also on their way to becoming an applied scientific
profession. By the preface to the third edition of the book, implemen-
tation and evaluation will be seen as the ‘opposite sides of the same
coin’.
While implementation seems to have caught on fairly quickly in the
USA this was not the case in the UK. Barrett and Fudge in their 1981
collection of essays on the implementation of public policy, also seen as
a key reference, would note that ‘much of the existing published material
on implementation is North American. Given the growing interest in
Britain from academics, practitioners and students, we have aimed to
contribute a body of British material to the debate’ (p.ix). They would
take a different line from Pressman and Wildavsky by suggesting from
the beginning that implementation was translation – a very different
social process and one that does not require a specific version of policy.
Indeed, it works with all of them.
This book is about the relationship between public policy and action, the
processes at work within and between agencies involved in making and
implementing public policy and the factors affecting those processes. As a
working approximation we suggest that the term ‘public policy’ may be
defined as the implicit or explicit intentions of government and the expression
of those intentions entailing specific patterns of activity or inaction by
government agencies. Public policy provides the framework within which
agencies of government operate to control, regulate or promote certain facets
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of society in the interests of national defence, law and order, economic and
financial management, social welfare and the like.
In recent years, professional and academic concern with problems of public
policy implementation – translation of policy into practice – has increased,
and this concern relates to wider anxieties about the effectiveness of public
policy and government in general. At one level, concern with effectiveness
forms part of wider ideological debates about the role of the state in society
and about the ‘governability’ of an increasingly complex industrial society, in
which, it is argued, interventions are likely to have unforeseen or counter-
intentional results. (p.v)
As policy began to spread in the UK and other parts of Europe, there was
a tendency towards the more easygoing definition of policy as seen in the
Barrett and Fudge citations3 and which recalls the 1940s’ discussion of
rights: it works and is useful provided that nobody asks what it is (see
Chapter 6). Titmuss, who founded the discipline of Social Administration
at the London School of Economics, would say:
For our purposes the word ‘policy’ can be taken to refer to the principles that
govern actions directed towards given ends. The concept denotes action about
means as well as ends and it, therefore, implies change: changing situations,
systems, practices, behaviour. And here we should note that the concept of
policy is only meaningful if we (society, a group or an organization) believe
we can affect change in some form or other. We do not have policies about
the weather because, as yet we are powerless to do anything about the
weather. But we do have policies (or we can have policies) about illegitimate
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children because we think we have some power to affect their lives – for
better or worse depending on whether you are the policy-maker or the
illegitimate child.
The word ‘policy’ is used here in an action-oriented and problem-oriented
sense. The collective ‘we’ is used to refer to the actions of government in
expressing the ‘general will’ of the people – whether of Britain, Nigeria or
China. The meaning and validity of a concept of the ‘general will’ is, of
course hotly debated. (Titmuss, 1974, pp. 23–24)
At a similar period in time, also in the UK, Friend would note that
despite the tacit assumption that somehow public policy making is broad,
it is possible to make a distinction:
I would like to suggest that a decision is essentially an act which passes into
history once carried out, while a policy is essentially a stance which, once
articulated, contributes to the context within which a succession of future
decisions will be made. The act of declaring such a stance through some
formal channel can then be properly described as the taking of a ‘policy
decision’ – though this is not to imply that the ‘making of policy’ can be
considered purely and simply as the accretion of a series of policy decisions
of this kind. (1977b, p. 40)
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(for example, Frederickson and Wise, 1977), it seems fair to say that by
the late 1970s and early 1980s, public policy and public policy analysis
were making their presence felt in the USA and also in the UK. In 1978,
a Sloan Foundation-sponsored conference in the USA to discuss public
policy and management curriculums at universities would lead 15 policy
schools and research institutes in May 1979 to create the Association for
Public Policy Analysis and Management. Remembering the earlier dis-
cussion of Lasswell’s text, once something has become the focus of
analysis and management it starts to become very real and material. After
all nobody analyses, and much less manages, things that don’t exist. But,
it might be asked: what is it that exists? Something very different or
something that is still very much linked to the older expression of
principles and positions; or both and many others? Important here is not
the theoretical question of what is more correct or adequate or logically
valid, but the acceptance that these are versions that are circulating and
are very much in use in a mix and match way, as this example from the
discussion of legal deposit legislation4 makes clear.
Legal deposit legislation serves a clear national policy interest by ensuring the
acquisition; the recording, the preservation and the availability of a nation’s
published heritage. Such a national collection is undoubtedly one of the major
components of a country’s cultural policy and should also be considered as
the foundation of a national policy of expression and access to information.
(Lariviere, 2000, pp. 4–5)
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other of what actions public authorities should take. This is policy in use
in the same way as the earlier social policy, economic policy or the CAP,
as this extract from the final report shows:
This publication is the first in the Studies and Documents on Cultural
Policies series, published as part of the programme adopted by the Unesco
General Conference at its fifteenth session for the study of cultural policies.
In this context, ‘cultural policy’ is taken to mean a body of operational
principles, administrative and budgetary practices and procedures which
provide a basis for cultural action by the State. Obviously, there cannot be
one cultural policy suited to all countries; each Member State determines its
own cultural policy according to the cultural values, aims and choices it sets
itself. (UNESCO, 1969, p.iii)
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analytical fact and is what policy analysts do. Titmuss’ 1974 position on
the weather, for example, would now be disputed by those who talk about
climate change. Dryzek (2006) in his discussion of critical policy
analysis will point to the different traditions of critique and their
implications for analysis, yet he too will also assume that it can all be
called policy. Ryle (1949), when introducing the idea of a category-
mistake in his critique of the existence of mind, uses the example of a
visitor to Oxford who when shown around the different buildings (colleges,
libraries, playing fields and such) asks: but where is the ‘university’?
Where, then, is the ‘policy’ and how did it become so polysemic?
Perhaps one of the answers, amongst many others, is that it was an elastic
and easygoing expression that made a great deal of sense to many people
in different conversations in which they all assumed they understood each
other – with enough connection to keep it going until, like ‘university’, it
became a social and very powerful institution. There is no need to define
it, because those who use it know what it is. But, as with the examples of
‘university’ or ‘mind’, this is a social dynamic that is not unique to policy
itself. For this reason and also to explore other possible lines of
discussion about these curious social processes through which meanings
circulate, it is helpful to move sideways to another field that has captured
the attention of public affairs scholars of various disciplines in recent
years as well as many generations of practitioners.
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organizations with the objective of getting them (in some sense) to run better.
(Pollitt and Bouckaert, 2000, p. 8)
In contrast to these local value agendas for trying to get things better,
they pointed to the well-articulated and apparently coherent versions of
reform circulating in an increasingly internationalized setting. These
‘communities of discourse’, as they described them, can very easily
disconnect from the practicalities of the everyday and create an almost
independent vocabulary, heavily based on values of progress. ‘Within this
managerialist thought-world there is only limited consciousness of the
flimsiness of many of the current principles of good public management.
A more historically-informed awareness would show how such “prin-
ciples” or “proverbs” come and go over time’(p.190).
The wave of public management reforms was an incentive for many
comparative studies. The various experiences offered a middle ground for
looking more closely at what came to be called the machinery of
government, as well as the various functional areas that were key to the
continuity of public affairs. As the analyses moved from one country to
another it would not be uncommon to find that there were many similar
bits and pieces, ideas, soft and hard technologies and ways of organizing,
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but that in each country these followed specific paths. In their prelimin-
ary analysis of the characteristics of the different governments studied,
Pollitt and Bouckaert (2000) refer amongst other characteristics to the
diversity of forms of what they term policy advice; that is, where advice
comes from. In their ten countries, there are five (Canada, Finland,
France, Germany, New Zealand) where this is predominately from inside
the civil service itself, two (Australia and the UK) where this was also
the case up until the 1980s after which others began to be involved. The
remaining three have a broader mix: civil servants, academics and other
experts in the Netherlands; academic experts and trade unions in more
corporatist roles in Sweden; and in the USA, the policy advice arena is
described as very diverse with political appointees, corporations, think
tanks and consultants.
A further part of the mix refers to the backgrounds of the civil servants
and public administrators themselves. Germany, France, Finland in part,
and Sweden until recently, tend to draw heavily on people with a
background in public law, others prefer non-specialist generalists. Halp-
ern et al. (2018), in their text on France, point to the difference in the
ways in which studies for policy (including analyses and recommenda-
tions) and studies of policy processes have usually taken place. The first
is largely seen as a responsibility of an elite corps of highly trained civil
servants taught in schools such as the National School of Administration
(ENA) by largely former students and few independent academics; the
second – research centred and seen as independent of government – are
the policy studies of the academic community. Only rarely are research-
ers involved in commissioned studies or consulted on specific policy
issues – very different to the flourishing practices of policy analysis that
link governments and bureaus to think tanks and academics in the USA
(Lynn, 1999). Given such a variety of relationships and orientations, it is
perhaps indeed not surprising that pinning down policy, as opposed to
discussing approaches to budgets, has become an increasingly difficult
task, nor that different countries have their own versions.
A further distinction that is often commented on, and which is in part
influenced by different legal frameworks, is between those countries for
which the concept of ‘state’ is a central integrating concept and force
within society, and those for which the state is rarely used as an
expression and, instead, the central concept is that of government. Laws
are present in both, but in countries such as Australia, New Zealand and
the UK, legal training will not be part of public service training and civil
servants tend to see themselves as working for public sector organ-
izations rather than having a mission in relation to the state (Pollitt and
Bouckaert, 2000). The case of the USA is different again. Stillman
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In the 1920s, well before Bretton Woods and the multinational financial
community, financial loans to countries were a very individual affair and
guarantees were important, not just of repayment but of financial
competence. In this setting, Edwin Walter Kemmerer, a US economist,
university professor and specialist in international finance, made several
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1990s: institutions, civil society and social capital. Supported by the new
institutional economics of North (1990), they in turn acquired a degree of
rhetorical certainty; yet another consensus. This suggested that insti-
tutions matter; that a strong civil society is the key to strengthening the
institutions of democracy, that civil society, in partnership with the state,
has a key role in guaranteeing effective public service delivery; and that
increasing social capital is the way to strengthen civil society. The value
orientation is clear in reports from the United Nations agencies, from the
World Bank and from a host of International NGOs. When used at the
broader societal level at which many programme officers of aid agencies
operate, or in the language of evaluation reports that sweep up entire
populations in broad descriptors of social capital, such terms have a
shadowy certainty; they are neither as precise as class nor are they as
vague as society. The overall line of argumentation may be appealing to
some, but what are social capital and civil society in daily life in many
places in Latin America, especially in the conflict-ridden, local and
mid-range horizons in which most local governments, community group-
ings and social movements work?
At this point it could be asked – why worry? If the successive
production of new ideas about ‘good for government’ is a fairly perennial
process, whose waves have washed over Latin America at least since the
Kemmerer missions, why be concerned about yet another. One response
would certainly be: only because it is necessary to recognize that this
happens and to be prepared to discuss the effective contribution of each
proposal. Another line of argument would move to the critical debate on
development itself, highly important but outside the scope of this book. A
third, more relevant and within the scope of the book, is to note the
subtle changes in the ways in which different ideas, technical proposals
and articulating concepts are put together. Whereas in the 1920s and
1930s some governments would be concerned with central banks and
later organization and methods specialists, others would not. Equally, the
early institution-building approaches of the post-war period, especially in
the staff training field, would show many local variants. Administrative
reform had some adepts in the 1960s, but certainly not all of the
countries that were to get together under the CLAD banner in the 1970s
were to go down that line.
By the 1990s the pattern was changing. Administrative reform had
become state reform and all Latin American countries reported important
activities under this label on the 1997/1998 CLAD database of reform
activities. The move from public administration to state is a significant
one, for it is a movement from organizational effectiveness and the
improvement of service provision in different ways and for different
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CLAD itself was to argue in its own conclusive document, A New Public
Management for Latin America (1998), that there was now a clear trend
to public sector reforms. The many reforms reported at that time on the
CLAD database match those also noted by Caiden (1991) and Pollitt and
Bouckaert (2000).
Of 23 areas of reform mentioned by 17 countries, no country reported
less than five and the great majority reported 11 or more areas of reform
(Spink et al., 2001). Of these the most frequent were: institutional
restructuration and development; political and administrative decentral-
ization; restructuring of public sector enterprises and public services;
financial reform; social security reforms; constitutional reforms; electoral
reforms; judicial reforms; commercial reforms; social programme
reforms; social sector reforms; reform and simplification of adminis-
trative procedures, amongst others. Interesting also is that only one
country reported on an integrated programme of public sector reform
and modernization. The importance of the social sector reforms was, in
many cases, a consequence of the earlier budget crises and structural
adjustment economic policies, but it was also a sign of the recognition by
newly elected social democratic governments of new social responsibil-
ities. Amongst the more active countries reporting was Brazil in tenth
place with some 11 categories of activities. It is to Brazil that the analysis
now turns to look at the arrival, within these many different themes, of
the notion of policy.
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The ten articles covered many of the topics that would be found at the
same time in the discussion of policy analysis in the USA, for example:
politics and policies; economic models in public policy analysis; non-
incrementalism in public policy; general frameworks for the analysis of
public policy; PPBS (Planning, Programming and Budgeting System)
and incremental budgets and the history of social welfare policy in
Brazil. Despite being up to date and contrary to other areas of adminis-
tration and government, the impact of the seminar was very slight and,
basically, negligible. It stands as an isolated event without consequences;
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and treatment of people with HIV/AIDS’ because they felt this was a
government obligation, and focused their efforts in advocacy, ‘criticizing
government policy – or the lack of one – particularly at the federal level’
(Parker, 2003, p. 24). On the other hand, GAPA-São Paulo, while
maintaining its advocacy role, moved to provide services not offered by
the government. (In this earlier period before the Unified Health System,
there was little space and funds available for municipal governments.)
Those different positions reflected debates that were taking place in the
wider health arena. Reformist ideas for public health were gaining
strength and would eventually gain the high ground with the 1988
Constitution and the Unified Health System (SUS) and its platform of
free healthcare for all. As many health reform activists were also involved
in the AIDS mobilization, the two agendas provided important stimuli for
each other. Amongst the themes in circulation were: decentralization;
regionalization; community involvement; health as a right and a duty of
the state; and integral and universal care with equity.
By then, the AIDS mobilization was beginning to acquire more federal
visibility with the creation of a national advisory commission in the
Ministry of Health. However, a major political crisis in the early 1990s
led to the impeachment of the president in 1992, during which federal–
subnational government relations in many areas deteriorated consider-
ably. In 1992, a new National Program Coordinator was able to attract
different sectors of society by reformulating the National Commission
and beginning negotiations with the World Bank. The subsequent agree-
ments with the World Bank were to reshape the field and the inter-
organizational relationships between many, if not all, of the actors.
The World Bank was already playing an active role in promoting
investments in the social and health areas and in fighting poverty.
Without giving up its market-driven economic policies, the Bank’s AIDS
approach was based on two premises: the importance of expenditure on
prevention rather than care and treatment; and the importance of the
involvement of civil society organizations which were considered better
placed to reach the poorer and marginalized populations than the
government agencies. In the case of the Brazilian agreements there were
a number of conflicting issues that continued despite the signing of the
first loan agreement. Important for the case is to note that despite these
often-considerable differences, the loans would go ahead while discus-
sions continued. This was a very open debate indeed and was marked by
considerable respect all around.
It was with the World Bank loans11 that the AIDS NGOs were to grow
considerably and become more visible as a result of their various forums
and other inter-organizational associations. One such was the National
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and only later on – within the first social democratic government and
following the trends that have already been noted – that of policy.
Weaving around these earlier action languages were certain equally
important notions – one of which was that of equality. Equality as a
political position was central in the collective health movement, and that
there should be no social discrimination in terms of health was an
explicit statement in many of the SUS documents. Health was about
rights for all and not about promises; rights, as mentioned before, are a
more immediate relational language – people have them or they don’t.
NOTES
1. See also deLeon (1989) on the development of the policy sciences.
2. The Alliance between England and Portugal was ratified in a Treaty at Windsor on 9 May
1386 and still stands today. It is the longest continuously standing treaty in global history.
3. See also Barrett (2004).
4. It is difficult to think of one area that is more crucial to knowledge, as it is known amongst
us, than legal deposit legislation, which since the sixteenth century has guaranteed that
what is being written down is preserved in some way.
5. Belgium, France, Italy, Luxembourg, the Netherlands and West Germany (1957), followed
by the UK, Denmark and Ireland (1973), Greece (1981) and Portugal and Spain (1986).
The European Union (EU) was formed in 1993.
6. Here it is not very difficult to recognize the echoes of that earlier diplomatic action
language that was seen at an equally important European moment some 400 years before.
7. EU Common Agricultural Policy (CAP) (undated).
8. See Toledo Silva (2015) for a fuller discussion.
9. Coordenadoria de Aperfeiçoamento de Pessoal de Nível Superior (CAPES) – Foundation
for the Coordination and Improvement of Higher Level Education Personnel.
10. Maria do Carmo Meirelles Toledo Cruz.
11. The first loan (AIDS I) was granted in 1994 with US$160 million; the second loan (AIDS
II) was granted in 1999 with US$165 million; and the third loan (AIDS III) was granted in
2003 with US$100 million (World Bank, 2003).
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143
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Pope Paul III did not use the term rights, nor did he talk about humanity.
His definition of ‘truly men’ was expressed in religious terms and the
‘Sublimus Dei’ had also a lot to do with the economics of slavery.
Today’s human rights workers would certainly argue in a very different
way and use other expressions, but they might well draw Paul III into
their bibliography in the same way as the English discussing liberty and
freedom in the seventeenth century would do the same with Roman
texts.2
Social concepts and ideas are social, and being social they are also
historical. Bobbio restated his position on human rights in a collection of
his texts on the theme, aptly named The Age of Rights.
My theoretical approach has always been and continues to be, in the light of
new arguments, that human rights however fundamental are historical rights
and therefore arise from specific conditions characterized by the embattled
defence of new freedoms against old powers. They are established gradually,
not all at the same time, and not for ever. It would appear that philosophers
are asked to pass sentence on the fundamental nature of human rights, and
even to demonstrate that they are absolute, inevitable and incontrovertible, but
the question should not be posed in these terms. Religious freedom resulted
from the religious wars, civil liberties from the parliamentarian struggles
against absolutism, and political and social freedoms from the birth, growth
and experience of movements representing workers, landless peasants and
smallholders. The poor demand from authorities not only recognition of
personal freedom and negative freedoms, but also protection against
unemployment, basic education to overcome illiteracy, and gradually further
forms of welfare for sickness and old age – all needs which the wealthy can
provide for themselves. Next to this so-called second generation of rights
which concern social questions, there is now emerging a third generation of
rights which is still too vague and heterogeneous for an exact definition.
(Bobbio, 1996, pp.x–xi)
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These are far from abstract questions, and despite long periods when
rights were seen as something for the legal profession or for specialized
activists who dealt with events somewhere over the horizon of western
democracies, they are increasingly present. In the developing world, as
Nelson and Dorsey (2008) comment, the themes of development and of
rights are coming closer and closer together as rights-based organizations
and development organizations connect their agendas.6 Nationally and
locally as new questions arise so do communities and movements reach
out to the language of rights as a new public action language for change
both in terms of pressure for priorities and also for individual action
itself; as for example in the extensive and very current discussion of
judicialization.7 The implications of rights for public administration as a
field of action is not a new question; Frederickson, for example had
pointed to the citizen-based approach to thinking about the public as one
of the ways of talking of public administration (1991), and concern with
rights can be found in the foreground of a number of democratic
countries, especially in their more progressive moments. The difference,
perhaps, is when rights become the principal shaper of action. Decisions
are made, budget priorities are changed, and activities are re-routed
because somebody (individual or collectively) has a right to whatever is
involved. As with comments about other public action languages through-
out this book, the question is not as to whether or not this is an inherently
good thing. All public action languages make sense to those who use
them, otherwise they would quickly disappear. Rights can be important
pressure points for policy, or plans, but they can also be pressure points
for mass action and, rather than moving into the background as democ-
racy progresses, they are increasingly present; as are many other social
languages that have made their presence felt over the last century.
Take, for example, the earlier mention in Chapter 2 of the gradual
emergence of housing onto the scene of public concern. Engels, who had
already published his The Condition of the Working Class in England in
1845, was – in a later series of essays On the Housing Question
published in 1872–1873 – strongly against attempts to provide housing
for workers. He saw this as a ‘philanthropic plot’ to tie workers to
capitalists in a semi-feudal manner. Here he also included the actions of
the middle-class ‘bourgeois philanthropists’ who sought to do good in
relation to housing and health, largely to protect themselves. Neither, he
argued, recognized that the social order that they were part of produced
the conditions that their actions were aimed at improving. What, it can be
wondered, would Engels have made of the Fifth Session of the World
Urban Forum under the auspices of UN HABITAT that took place in Rio
de Janeiro, Brazil (22–26 March 2010)? The title of the report was The
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Right to the City: Bridging the Urban Divide. The first of its five key
messages was:
The time has come to move beyond mere advocacy and commitment to the
legal notion of the ‘right to the city’. Greater effort needs to be directed
towards putting in place appropriate legal and institutional frameworks as well
as the necessary investments to make the right to the city a reality. Practical
efforts to give effect to this right must take due account of the social and
cultural diversity that prevails in each context and must use that diversity to
build the strength and vitality of urban communities. (p.5)8
The ‘right to the city’ is not just an academic concept found in urban
studies9 but a growing gathering point for social action. Adequate
housing is part of the Office of the United Nations High Commissioner
for Human Rights and here is part of the address of the special
rapporteur10 on adequate housing to the Third Committee of the General
Assembly of the United Nations (25 October 2016):
The right to life has been described as ‘the supreme’ human right. It embodies
the commitment to the dignity, security and inherent worth of every human
being that is the cornerstone of the entire human rights system and at the
foundation of every human right (…) The link between inadequate housing
and the right to life is obvious and deeply disturbing. An estimated one third
of deaths worldwide are linked to poverty and inadequate housing (…) On
official missions and working visits, I have met people of all ages who are
homeless or living in container settlements, institutions, relocation sites or
informal settlements, forced to live without safe drinking water, or electricity,
amidst excrement and garbage, without adequate protection from inclement
weather, with no bed to lie on, no place to wash or defecate; threatened by
violence, insecurity, discrimination and stigmatization and, worst of all,
forced to watch children suffer and frequently die from prolonged diarrhoea.
All are hanging by the thinnest thread, clinging to life, dignity and humanity.
I have been astonished at the resilience and inherent dignity of those who
live in these circumstances and their ability to affirm their human rights. I
have learned that they articulate their human rights claims not simply as a
demand for housing with basic services and secure tenure, but more funda-
mentally as a claim to equal recognition of their right to live in dignity and
security.
The notion of dignity was and remains the cornerstone of the United
Nations Declaration and many of its documents. It is another expression
that has seen much change over the years. From the times that it referred
to only a few, the dignitaries who were worthy of being dignified,
through its presence in theological and philosophical debates, to the
time when various delegates brought the idea to the founding Conference
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Most people when they think of Gandhi will refer to his very special type
of non-violent, mobilizing and civil disobedience. A significant part of
this came from his religious upbringing and his wise mother, but another
part can be traced to a little book that he read while in prison in South
Africa in the early part of the twentieth century. In 1846, Henry David
Thoreau refused to pay the state poll tax in protest against both the
USA–Mexican War and slavery. He spent a night in prison and was
released the next day when somebody paid the taxes for him. The result,
after a number of lectures and talks, was an essay published in 1849
under the original title of ‘Resistance to Civil Government’ and now
known as ‘Civil Disobedience’. Gandhi would use the Sanskrit word
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the themes in this book. Here, concern is less with how they are formally
described in order to be debated and explained, an important discussion
in its own right, but about how they describe themselves, or are
described, and the performative implications. For example, when differ-
ent groupings of urban youths in the poorer outskirts of major cities in
Brazil refer to each other as collectives and discuss their alliances within
The Peripheral Cultural Movement, they are producing a performative
identity that will push and shove its way into both local and broader
horizons of public action.
As a wider collective term, ‘civil society’ is a strong image that has
travelled a lot in recent years.13 Amongst these different meanings, the
notion of struggle was very present in Gramsci’s discussion of cultural
hegemony developed in the 1930s (1971; and Bobbio, 1988) which later
became very important for social movements involved in processes of
democratization in different parts of the world. Early Enlightenment
thinkers saw civil society as a society capable of self-regulation as, for
example, in Thomas Paine’s defence of the rights of man (1791/1984).
For others, civil society is a necessary counterbalance of the state and
versions of all these and others can be found within the different action
languages of pressure and protest themselves; especially so, but not only,
in settings where relations between governments and different sectors of
their societies are far from settled. In these different uses, the expression
usually comes linked to the broader moral arena of the civic collective, of
civic agency and its associated values about which there are also different
meanings in circulation.
Dagnino (2008) alerts us to the danger, first, of these broader collective
expressions leading to fields being taken as homogeneous rather than
heterogeneous and diverse, and, second, as having some kind of natural-
ized virtuous quality. As she comments:
Recognizing the diversity of meanings coexisting in the real world acknow-
ledges the conflicts and disputes between different and often divergent and
antagonistic conceptions. To the extent in which different conceptions are
related to different political projects of ‘what society should be’, this
recognition should also cast light on ‘what kind of change’ is at stake in
different types and understanding of civic agency. (2008, p. 28)
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Controversy, issue, civic concerns are not an a priori given, but are the
result of many interlinked socialities and materialities within many
different conversations. Take for example the question of climate change
and who speaks for the climate. What is the climate for the public works
department of a large city seeking to get ready for the rainy season,
paying attention to specific roads, low-lying areas and drainage clear-
ance? What is climate for a soon to be approaching weather system that
will slam a cold front into a highly charged and overheated conurbation?
What is the climate for the hills, hillsides, rivers and very often hidden
streams behind the dense urban and con-urban landscape, or for the
different members of local communities who may be living with risk
in its most immediate forms? Anyone who has followed even a small part
of the climate debate(s) will be very much aware that this is not a
traditional example of cohesion around problems and solutions. Here
the earlier observation of Heclo about issue networks (1978) is worth
noting.
Iron triangles and subgovernments suggest a stable set of participants coa-
lesced to control fairly narrow public programs which are in the direct
economic interest of each party to the alliance. Issue networks are almost the
reverse image in each respect. Participants move in and out of the networks
constantly. Rather than groups united in dominance over a program, no one,
as far as one can tell, is in control of the policies and issues. Any direct
material interest is often secondary to intellectual and emotional commitment.
Network members reinforce each other’s sense of issues as their interests
rather than (as standard political or economic models would have it) interests
defining positions on issues. (p.102)
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The community organizations affiliated with the IAF work to strengthen and
in some cases recreate the mediating institutions of communities. These
institutions must be broad-based and designed to cultivate and develop the
capacity of people to engage in a deliberative process. These institutions must
enable people to cross racial lines and class distinctions through their common
interests in family and community while connecting the results of deliberation
to power. We have a record of success in creating those institutions in
communities across the United States and now in the United Kingdom.
IAF organizers work to train community leaders in the skills associated with
public life, the ‘civic virtues’ that are required for the effective functioning of
self-governing democratic institutions (…)
Action is critical. Deliberation and discussion are important, particularly as
they lead to judgement and wisdom, but unfortunately, in organizations where
deliberation is cultivated (such as universities) it is rarely tied to action. That
is why IAF organizers create direct learning opportunities and agitate leaders
to think in new ways about themselves and their ability to influence their
world. All of our organizing is centered around the Iron Rule: Never do for
others what they can do for themselves. Victories are won not by speaking for
ordinary people, but by teaching them how to collectively speak, act, and
engage in politics for themselves. This kind of agitation and organizing
enables the leaders of a community to make a collaborative and sustained
commitment to change. And as deliberation must be tied to action, so must
action be tied to strategy – and to an understanding of power. (Cortes, 1997,
pp. 20–21)
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Other areas of work reported in the studies include work with inner-city
congregations and schools to involve parents directly in the debate on
school renewal. The work started with COPS and went on to involve
many other areas in the state of Texas (Shirley, 1997). Key to the
interreligious or interfaith approach is the recognition that people in
congregations are also people who live in neighbourhoods and have many
other concerns that are common, independently of any specific religious
position. Here the approach was made to people as parents and relatives
of parents and the challenge was to overturn a feeling of pessimism about
academic achievement. This was also the approach within the Catholic
Church’s liberation theology movement which played an important
role in Latin America in the 1970s and early 1980s. Small grass-roots
congregations or base ecclesial communities (comunidades eclesiales de
base) would gather together to discuss social conditions and poverty in
the light of the gospel, and in many places this would lead to other
approaches to mobilizing for change and to learning from doing (Levine,
1988). Many of the different social movements in health, housing,
agricultural reform, and other areas in the region, have at least some roots
in the experience of community meetings and forums and the skills
learned in being able to discuss current affairs, talk about solutions and
organize meetings.
The same learning about the important aggregating role of religious
organizations is very present in what began in the UK in 1996 at a
gathering of more than 1,000 people from some 30 organizations:
TELCO (The East London Communities Organisation; later Telco Citi-
zens). Other similar gatherings followed and grew into London Citizens
and also the Citizen Organising Foundation. Member organizations
which help to support the training activities and also to support the small
staffs of professional organizers include faith-based congregations of all
sorts and sizes, schools, tenants’ associations, community associations
and centres, neighbourhood associations, trade union branches, and
university and college students unions. Early organizers spent lots of time
listening rather than proposing action, and then all of these different
concerns became the basis for finding some common ground between
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issues. There were many concerns about poverty, difficult living con-
ditions, and lack of urban regeneration and opportunities. After much
debate, the open meetings started to focus on the importance of finding
ways of protecting low-paid wage earners in largely low-skilled jobs;
many of whom lived in the communities of East London and attended its
churches and mosques. Given that the national minimum wage in the UK
bore no relationship to living conditions in the capital, the idea of a
‘living wage’ set at an hourly value sufficient for somebody to live with
dignity in London became a key item in discussing living conditions. The
result was an agreement of a London Living Wage, supported by local
government authorities and many others and calculated by agreed
research methods. This then served as a target that firms, building
contractors, hotels, shops, restaurants, supermarkets and others, including
football clubs, could agree to assume as a civic responsibility in a process
of pressure and individual declaration that continues today.16 As Alinsky
had said in Rules for Radicals:
To organize a community you must understand that in a highly mobile,
urbanized society the word “community” means community of interests, not
physical community. The exceptions are ethnic ghettos where segregation has
resulted in physical communities that coincide with their community of
interests, or, during political campaigns, political districts that are based on
geographical demarcations. (1971, p. 120)
REBELLIOUS BY TRADITION
As Chapter 2 already hinted, and this chapter has opened further, once
the focus moves beyond policy and into the broader set of possible
relationships or non-relationships between different parts of what is
customarily called society, a vast and continuously opening horizon of
ways of performing public affairs begins to appear. To classify this as
‘civil society’ or ‘social infrastructure’, ‘social capital’ or ‘third sector’
forces a degree of compliance to certain principles that even this brief
look at some of these forms of collective association would suggest is
unreal. This is not only because the variety of ways of doing public
issues shows much more dissimilarity than similarity, but also because
the very social action languages themselves are equally as different.
In Customs in Common, Thompson (1993) revisited some of his earlier
texts and especially that which was mentioned in Chapter 1 (‘The Moral
Economy of the English Crowd in the Eighteenth Century’ (1971)). As he
pointed out, the arrival in the nineteenth and twentieth centuries of the
study of folklore, and the positioning of customs as oddities that are
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Part of the result was the paradox: rebellious by tradition. Customs are
conserved and rebelliously defended, including the actions of crowds, of
protests and the impositions of sanctions of ridicule, shame and also
intimidation. These are, as the study of the ‘Moral Economy’ showed,
intensely social languages, as are some of the current versions that can be
found when people take to the streets. They can do this spontaneously
because streets are public places but, paradoxically, this can also happen
in a negotiated way, with consultations, police agreement, accepted
restrictions to guarantee traffic flow and booking requirements to avoid
conflicts with other events.
Unfortunately, apart from major social expressions of celebration and
solidarity – such as France winning the FIFA World Cup in 2018 when
most of Paris could be found in its traditional public meeting place of the
Champs-Élysées – the idea of spontaneous crowds in major protest,
especially when this becomes confrontational, often invokes a very
different and negative social imaginary. That which can also be found in
the tensions between ‘the people’ as a force for change on the one hand
and the ‘mob’ or ‘rabble’ on the other.17 The image is that of the enraged
mob, the headless crowd or, as it would later become, rioting as
pathological social behaviour. This very convenient image would find
further support when interpreting the events of the Paris Commune, as
discussed in Chapter 2, which also served to censor its various achieve-
ments. The result would be the classical crowd psychology set out by
Taine (1876), one of the founders of French psychology and popularized
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of public action in the opening chapter, they are just some of the
languages that become more visible once the horizon of government and
public is allowed to find its own balance, unrestricted by classical
institutional rules around governments and public decisions.
Demystifying prevailing notions about rioting mobs or understanding
the confrontational pressure tactics of multi-organizational and interfaith
alliances are important in themselves. But they also point to the need to
look more seriously at the complex dynamics that are present in
governmental and state actions that subtly, or not so subtly, determine
social languages for raising and responding to issues and controversies
that are seen as acceptable or reasonable. But here the corresponding
tensions and confrontations may need to be seen from a different
perspective. As Dryzek commented:
If the impetus for democratization begins in oppositional civil society rather
than in the state – and I would suggest that this has almost always been true
historically – then, counterintuitively, a degree of exclusion in the pattern of
state interest representation is desirable if civil society and so democracy
itself are to flourish. (1996, p. 482)
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between public action languages. In this section, the focus and concern
are with those social arrangements that are able to support the
co-existence of very different social languages in ways that provide a
different anchorage for change that can be just as unreasonable and even
at times confrontational; albeit in non-physical ways.
The title of this section is from the book of the same name by Charlton
(1998) on the disability rights movement, based on interviews with
disability rights activists from countries in the Americas, South Africa,
Asia and Europe. The expression itself became visible initially in
sixteenth-century Poland where, translated into Latin (nihil de nobis, sine
nobis), it became a reference for legislation that transferred authority
from the monarch to the government and later was a key part of
Hungarian law. As Charlton relates, he heard the expression from South
African disability activists who themselves had heard it from an East
European disability rights activist at an international conference. The fact
that the phrase emerged in the arena of disability rights and then spread
elsewhere has its own significance in relation to identity, as this part of
one of Charlton’s interviews shows:
I went to Winnipeg to attend the Rehabilitation International (RI) Conference
(…) As you know, 1981 was the International Year of Disabled Persons, a
year dedicated to full participation of disabled persons. But RI didn’t really
practice this. At the conference, there were 5,000 delegates but only 200
disabled persons. So the disabled delegates got together and demanded that
the executive committee be 50% people with disabilities. This was over-
whelmingly rejected, so there was a split and the 200 disabled persons and
some others formed Disabled Peoples’ International of which I have held
various posts. I am the current chairperson until 1994. When I returned I
was a changed person. When I left I was very passive, but when I returned
I was very radical. Immediately when I returned from Winnipeg in 1981 we
changed our name from National Council for the Welfare of the Disabled to
the National Council of Disabled Persons Zimbabwe. At that time, we began
to recognise that disability was about human rights, about social change,
about organizing. We did not want to emphasize welfare but organization.
(Interview with Joshua Malinga, in Charlton, 1998, pp. 12–13)
The significance of the phrase increased for Charlton, as he tells it, upon
seeing a photograph on the front page of the Mexico City daily La
Jornada of thousands of landless peasants marching under a banner with
the words Nunca Mas Sin Nosotros (Never again without us).20 Com-
menting on the wide variety of different organizations that have been
created in response to different personal and political needs in the area of
disability rights, along with the significant changes that they have
brought about, he sees the phrase as summing up not just a change in
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Fung is more inclusive in his approach to mini publics than Goodin and
Dryzin, for he sees this characteristic of small-group deliberation present
in or as part of a variety of settings – from educative forums, participa-
tory advisory panels, participatory problem-solving collaboration through
to participatory democratic governance. One of the key examples he uses
for this last type of setting, also mentioned in a 2005 UK survey of
democratic innovations,22 is the participatory budget, introduced in
Chapter 4. While all examples of mini publics create or adapt social
languages as they create forms (deliberative, consensus, juries amongst
others), the experiences of participatory budgeting are perhaps more
instigating in that they sit on the intersection of two very different public
action languages: participation, with its dynamic sense of involvement,
novelty and engagement; and budgeting, in many senses the opposite.
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sent to all municipalities and states, plus their different agencies, NGOs
and Original People’s organizations to send information of what they
were doing to improve public services in ways that had a positive impact
on citizenship. In its ten years, the programme received information
about some 8,000 innovative experiences, localized in 890 municipalities
of different population sizes and various socio-economic levels as well as
in all the Brazilian states, and also in a number of the Indigenous peoples
and amongst the executive, legislative and judiciary branches of govern-
ment (Farah and Spink, 2008).
Experiences were sent in from a wide variety of areas and from many
different types of jurisdiction. While it would be expected that the larger
municipalities would be active – given that they are usually places with
universities and NGOs – there were a significant number of entries from
smaller municipalities, including those with fewer than 20,000 inhabit-
ants. Entries came from all over the country, again an indication of the
breadth of the experiences that have been received.
One of the striking features that ran through the various experiences
submitted was the constant presence of other organizations of different
kinds, from both public sector and non-public sectors. Overall, some 66
per cent of all the programmes, projects and activities submitted reported
working links with other governmental agencies either within the same
jurisdiction, across jurisdictions or with another level of government or
both. Further, approximately 60 per cent reported links with what can be
broadly termed local community-based organizations, business and other
associations. In some 46 per cent of the cases links were reported with
both other governmental agencies and community and local organizations
and associations. In contrast, in only 20 per cent of all the experiences
submitted the agency or service was working alone without any external
operational linkages. Placed in terms of public administration theory this
suggests that in only 20 per cent of the cases were actions being
undertaken using the presumed and normally taught managerial model of
the hierarchical public sector agency working alone in its own patch,
developing and implementing new practices in accordance with its own
perspective. In the remaining 80 per cent of cases – hardly a minority –
other organizations were present along with their different languages.
The public sector organizations present covered the whole range that
could be expected within a federal system: municipal, state, regional and
federal agencies and secretariats; inter-municipal agencies and national
regional bodies (such as development agencies), public system schools
and public universities, public foundations and institutes, public banks
and state-owned businesses.
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In the case of the non-public sector organizations the first point that
stood out was their variety. In terms of presence, most mentions were
made of neighbourhood associations and local private business enter-
prises (11 per cent each), followed by commissions councils or forums (9
per cent); Catholic Church organizations (6 per cent); professional
associations (5 per cent); statutory councils (5 per cent); service or
activist NGOs (4 per cent); producers’ associations (farming, fishing,
etc.) (4 per cent) and trade unions (3 per cent). The remainder were
spread around 1 or 2 per cent.
Most of the categories used are self-explanatory but a few do require
some discussion. First, the category of neighbourhood associations was
used to cover all forms of organizations that had a specific territorial root
and focus, including residents’ associations and community associations
(sometimes called territorial base organizations). In different parts of the
country these names will change as also they may change in terms of
class. Middle-class neighbourhoods tend to use the term residents, others
may use neighbourhood, or dwellers; what are favelas in Rio de Janeiro
are comunidades in Recife. Statutory councils are those that are required
by the 1988 Constitution to be present at each level of the federation and
are gradually being put into place: for example, councils for the rights of
children and adolescents and health councils. Many other councils have
been created locally and others adopted in an advisory manner. A
national study carried out in 1999, in the middle of the period under
analysis, placed the number of municipal councils in different areas at
23,987 for the approximately 5,500 municipalities.
The presence of business enterprises points to one of the key points
from the study. The presence of major business enterprises is in fact very
small, they appear at the 2 per cent level as business foundations,
whereas the 11 per cent of private enterprises is basically made up of
what are usually called local business concerns. That is, shops, small
firms, local factories, car dealerships, local franchisees of fast food
chains, soft drink distributors and the variety of other commercial
activities that form part of everyday life. When added to the other
principal categories it can be seen that the great majority of those active
in working together with local governments are those who are territori-
ally rooted and are part of the same place. Well over 95 per cent of the
first ten types of organizations present are what might be expected to be
around in a small and even medium-sized municipality. In a similar way,
rather than representing any explicit theory about local governance and
networks, the various alliances are taking place for very down-to-earth
reasons – bringing resources and technical skills and helping to get things
done.
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constrain, any social language will include and exclude, and there is no
simple answer to the resulting dilemmas. The hybrid forum (and the
expression hybrid) refers to the possibility of putting together very
different positions in a way that is hardly imaginable. It is not a synonym
for difference, rather for radical difference. Sometimes these different
forms of connection can begin to move together, but sometimes they fall
apart or never connect.
NOTES
1. Paul III (1537), accessed 20 June at http://www.papalencyclicals.net/paul03/p3subli.htm
2. Skinner (1998).
3. See the longer discussion in McKeon (1990).
4. Gearty (2006).
5. Ignatieff (2001).
6. Spink (2000).
7. See, for example, Forejohn (2003).
8. UN HABITAT (2010).
9. Originally introduced by Henri Lefebvre in 1968 (see Lefebvre (1996)) it became a central
part of the urban debate in the later writings of Harvey (for example, 2003).
10. Canada (Farha, 2016).
11. See notes by Moyn (2014, 10 June). Roosevelt had used dignity in his 1941 Message to
Congress, both as the ‘rights and dignity of all our fellow-men within our gates’ and also
in terms of a ‘decent respect for the rights and dignitiy of all nations, large and small’.
12. See for example the discussion by Boltanski and Thévenot (2006) of the civic world in
their On Justification: Economies of Worth and Honneth (1995) on collective struggles for
recognition, amongst many others.
13. Which has been well treated by scholars such as Keane (1988), Cohen and Arato (1994),
Chambers and Kymlicka (2002), Edwards (2004).
14. Fowler and Biekart (2008).
15. Industrial Areas Foundation (undated).
16. Living Wage Organization (undated).
17. Rudé (1964/1981).
18. Canetti (1962).
19. See Hirschman’s Exit, Voice and Loyalty (1970).
20. Charlton (1998, p. 16).
21. In both cases the authors report back to Dahl’s ‘minipopulous’ (Dahl, 1989) although they
differ in the way of writing the term. The author has adopted mini public as an
intermediate position.
22. See Smith (2005).
23. Smith (2005), Wampler (2007, 2015), Costa (2010), Bertelsmann Stiftung (2011).
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for themselves? Does this happen in a single social language called civil
society or are there, equally, a heterogeneity of social languages which
may connect or disconnect with one another and, equally, connect or
disconnect with those to be found when talking from the government side
of public affairs?
After six chapters which have looked at these points from a number of
different angles and in various moments and periods in time, it would
seem that the argument continues to stand. It may not be a popular
argument and there may be disciplinary difficulties, but at least for the
moment it offers a way of understanding part of the complexity of public
affairs. How then to deal with the challenge of creating and negotiating
possibilities? This is the focus of this last chapter.
It begins with an example of a setting in which there is little or no
connection between these different languages and where ‘service’, in
anything other than a minimal sense, breaks down. It uses a middle-
income country, Brazil, but similar situations have also appeared in
recent research from the USA (for example Desmond’s 2016 study of
evictions) and, in a literary format, in Ken Loach’s award-winning film I,
Daniel Blake about social services in the UK (2016). Together they
suggest that this type of setting is more common than is thought. In
discussing the example, the chapter will bring in some of the ideas that
have been developed in the preceding chapters as well as introducing
others that may help to understand the challenges of heterogeneity. It will
go on to look at the possible futures for policy and touch on an issue that
a number of colleagues have raised when debating the idea of public
action languages but which, as mentioned in the introduction, would
require a different kind of study to address in any depth: why did public
policy become so popular? To finish, the chapter will reinforce what has
been said at different points: the proposal of public action languages is an
approach, which, if followed, implies the negotiation of possibilities. By
implication, it is also about the presence of impossibilities.
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area and, in doing so, look for ways in which resources could be
combined and results made more useful to those directly involved in
local affairs. This simple starting point of linking research, public service
and a more equitable use of university resources is one that colleagues in
urban affairs are assuming in various parts of the world. It has echoes of
urban outreach, of field stations1 and of community-based action
research, to name but a few traditions, but is perhaps better located
within the current discussion of the civic university (see Goddard, 2009).
The work has been going on since 2013 in the peripheral south zone of
the municipality of São Paulo. São Paulo with 11 million inhabitants and
the greater São Paulo metropolitan area with 21 million inhabitants are
situated only 35 miles from the port of Santos on the coast but at an
elevation of some 750 metres above sea level within the coastal mountain
range. Unlike most of the big cities of the world which can be found near
the outlets of rivers or at least considerably downstream (Cairo, Rome,
Paris, London, New York, to cite but a few), São Paulo is not just
upstream but sits on top of its catchment area in a broad water basin
whose many streams and artificial lakes push water inland to form the
Paraná River, which passes Paraguay and Uruguay before reaching the
sea at Buenos Aires, Argentina. Hence, despite the photographs which
suggest that São Paulo is a flat maze of high-rise buildings, it is in fact a
city full of hills and valleys, from which and through which emerge and
flow numerous small streams and rivers – under roads, in back gardens
and even under houses.
The south zone of São Paulo can be divided into three successive
areas. The first is what those in the wealthier regions call the south zone
(zona sul) which starts at the Paulista Avenue and goes out past the
Ibirapueira Park and the well-urbanized houses and flats towards the
national airport at Congonhas. The second is more mixed and starts more
or less at the airport and moves on to cover what used to be part of the
municipality of Santo Amaro, founded some 400 years ago and annexed
to São Paulo in 1935. The rest of the old municipality moves on south
and crosses the Pinheiros River where it splits into two parts, one on
either side of the Guarapiranga water reservoir. As it crosses the river
(over three different bridges) it materializes expressions that are often
heard when discussing the differences in distribution and quality of
public services and the way in which the police act: this side of the
bridge; the other side of the bridge.
For the planners in the city hall, some 25 kilometres away and in the
centre of town, this is part of the periphery (periferia) of São Paulo; an
expression that is used to talk about the outer zone of the city, towards its
limits with adjoining municipalities. But it is also an expression that
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community institution. They built their own chapels for worship that in
turn served as meeting points which in its turn strengthened the com-
munities and became key elements in the São Paulo Catholic Church’s
1970s’ option for liberation theology. With municipal government absent,
social mobilization, through the ecclesiastical base communities and
trade unions, was the route to providing basic services and pressuring for
place-based public investment. Water, electricity, sewage, schools, health
and transport amongst others were many of the themes that people recall
fighting for and which were put in not before, as planners would prefer,
but after the houses had been built.
Little by little the state and its organizations began arriving, but the
communities in their different ways had already been active and as well
as mobilizing had also been creating various social services which in turn
were supported by the municipality. A document published by the
Municipal Secretary for Social Assistance and Development (SMADS,
2013), which analysed the different regions of the municipality of São
Paulo stated that in the region of M’Boi Mirim, some 36 per cent of the
population can be classified as being in high and very high vulnerability,
which rises to 50 per cent in Jardim Ângela. The description continues
with an appraisal of social services:
In relation to the network of social services, the area of the sub prefecture has
79 different service units capable of attending together 16,610 clients and is
the most well equipped of the southern zone 1. Of these units, the Municipal-
ity directly runs three (2 CRAS and 1 CREAS). Amongst the services that are
contracted, the major part is focused on children and adolescents (…).
(p.105)4
The three service units that are run directly by the municipality are the
coordinating units for social welfare (known as reference centres in the
terminology of the Unified Social Service System). A simple calculation
shows that the remainder – 76 – are run by other organizations in the
region; many of them faith based and many of which were there long
before the effective arrival of the local state and the new social welfare
system as a result of the 1988 Constitution.
Despite the many positive aspects of community mobilization, this
remains an area that is faced with very complicated social, material and
institutional issues. The two districts and their near neighbour (Capão
Redondo) were classified during the 1990s as being the most dangerous
places on the planet. Even today police violence and the violent death of
young, mainly black, males are still at a frightening level. There are over
50 areas that have been identified as being in serious risk of land slippage
and flooding and probably many others still to be identified. Most of the
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formal and semi-formal plots that were sold back in the 1960s and 1970s
do not have officially registered land title deeds and while there are a
number of public services there is very little inter-agency coordination
and the different scales of internal agency coordination can be very
different.
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It took a long time to get to the other side of the street, for it wasn’t a
question of crossing the road. It required moving away from some very
ubiquitous state-centred and implicitly hierarchical presumptions, of
which perhaps the most difficult was that of a world of action organized
from the general to the specific. Also present is a strong normative belief
that public issue resolution in democracies is guided by some form of
participation, if not also deliberation. There will be controversies, but
these should lead to consensus or at least acceptance and where, for
example, policy or planning or budget fields are not level, attempts
should be made to make up the differences. Translated into public sector
service provision and governmental action, this leads to the further
assumption of overall service provision as seeking to build a good fit
between the many different ways of providing and or regulating services
and the different demands present in society.
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Seeking to build a good fit does not mean the search for a perfect
match for, as Beer pointed out in his cybernetic approach to service
provision,5 demands change as societies and services themselves change.
Nor does it imply that there will be widespread agreement about what is
being offered and what is being required. Indeed elections, polls,
newspapers, processes of open and continuing consultation and protest
marches are all examples of disagreements in terms of issue, scale and
focus. However, when talking about consolidated democracies, the refer-
ence is usually to polities in which some kind of middle ground has been
established and through which a minimum balance is possible. This is
also the case when the discussion turns to implementation; adjustment
may be necessary, it may be an incremental learning process, but it will
work out in the end.
Overall, the many social languages discussed in previous chapters
which are found around governments in action and which play a major
role in performing public affairs tend to follow the view that there should
be a ‘general’ or ‘overall’ plan (policy, budget, programme, decision,
directive, etc.) that will later be adapted to ‘specific’ circumstances; that
is, the route is from the former to the latter. At the same time, those
involved will recognize that governments may develop programmes that
affect a wide range of issues and territories, but their results do not
happen in a place called ‘everywhere’; they will always be applied by
‘someone somewhere’. While planners, programme managers and policy
analysts may be concerned about the implications, the sheer weight of
expressions that flow through the different ways of doing government,
the organization of data in tables and diagrams, the reports and diagnosis
will all favour the normal procedure of assuming that the variety of
somewhere can be accommodated by the flexibility of a well-designed
everywhere. Is this a logical conclusion, or a proposition that has limits?
What about the implications of the reverse relationship, from the
specific to the general? After all, everything happens in places. Here,
there is important work in human geography and social theory about
place (Hubbard and Kitchin, 2011), and in economics about development
as locally situated (Boisier, 2005); or arguments by Latour about the flat
social (1996) and by Marston et al. (2005) about non-scalar geography
and a flat ontology. Whether it is intentional or not, the general to the
specific – present in policy, plans and many other bits of soft and hard
technology – leads to the notions of different levels of structure as being
higher up, in the centre, instead of recognizing that they are: ‘not at some
level once removed, “up there” in a vertical imagery, but on the ground,
in practice, the result of marking territories horizontally through bound-
aries and enclosures, documents and rules, enforcing agents and their
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and issues linked to different demands and rights: a single mother with a
young baby who needs to work; an elderly person who needs to move
around; a youngster looking for books that aren’t in the school library.
Think also of a community association fighting to stop commercial
property development on land that is urgently needed for community-
based resources, such as a park and a community centre. For them, the
day to day in relation to state action is made up of bits of different
questions and social and material solutions, which are treated and
delivered by different bits of the various organizations whose actions fan
outwards towards everyday life. The executive or cabinet or policy
committee is concerned with implementation; the citizen, family, friends
and neighbours are concerned with where things are, how to get to them
and how to put the bits together to solve very specific issues. If the image
of the fan is translated into the image of a left hand and a right hand, then
the key point becomes how can the hands get together. Can the fingers of
the left hand ‘policy space’ connect with the fingers of the right hand
‘life space’?
Friend was concerned with the implications for coordination and in
doing so provided an important and earlier questioning of the tendency to
fall back to the ‘general’ rather than the ‘specific’.
Whenever the provision of services to the public seems to be becoming
fragmented among too many specialized departments or agencies, people tend
to seek better co-ordination by moving to another level where things can be
seen in a more rounded, less blinkered way. But should this [level] mean
moving closer to the level of the individual citizen for whom the service is
intended or towards the heart of the government system through which control
is exercised, or are there ways of making progress in both directions at once?
(1977a, p. 4)
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Taking this a step further, it seems reasonable to argue that when the
variety of somewhere(s) is limited and the mismatch between the general
and the specific can be adjusted in one way or another through resources,
opportunities or social and organizational innovations (such as participa-
tory planning or budgeting or community debates and implementation
monitoring), the principle of adaptation in implementation may hold
good for all practical purposes – even though it might be questionable on
logical or theoretical grounds, as discussed in Chapter 5. But what
happens when the mismatch becomes too much for the fragile settings in
which households may be seeking to sustain some kind of livelihood, to
make it through, get by, hold the bits together? When social vulnerability
is not only aggravated by material vulnerability but also by the insti-
tutional vulnerability produced by the holes in the safety nets, the lack of
connection between territorially-based services, or between national and
regional plans and directives; all performed in the many social languages
that don’t necessarily ‘make sense’ to each other.
In the different conversations and studies, sometimes the two ‘hands’
would connect and sometimes they would end up being so limited in
their interconnections that it is as if they were worlds apart, talking a
different language. Sometimes it can work – and citizens and public
officials can put the different bits of solutions together and find a way
through as, for example, in the discussion by Wagenaar (2007) of citizen
initiatives in disadvantaged neighbourhoods in the Netherlands – but
sometimes not. Here is one of Desmond’s graphic descriptions:
If Arleen and Vanetta didn’t have to dedicate 70 or 80 percent of their income
to rent, they could keep their kids fed and clothed and off the streets. They
could settle down in one neighborhood and enrol their children in one school,
providing them the opportunity to form long-lasting relationships with
friends, role models and teachers. They could start a savings account or buy
their children toys and books, even a home computer. The time and energy
they spent making rent, delaying eviction, or finding another place to live
when homeless could instead be spent on things that enriched their lives:
community colleges, classes, exercise, finding a good job, maybe a good man
too. (2016, p. 295)
While these examples come from settings where there are obvious
disadvantages present, the very same issues can be around in many other
places. Factories can close down, putting whole neighbourhoods out of
work, including the local commerce. As Desmond also comments, for a
long time in the USA a rental payment of no more than 30 per cent of
household income was a consensus goal that most people could meet.
Almost overnight, this became more impossible for more people and
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evictions began to rise. Complexities are not easy to understand and even
more difficult to do something about, especially many of those in the
broader social field, as Rittel and Webber pointed out in their discussion
of wicked problems as essentially unique: ‘There are no classes of
wicked problems in the sense that principles of solution can be developed
to fit all members of a class (…) In the more complex world of social
policy planning, every situation is likely to be one-of-a-kind’ (1973,
pp. 164–165).
Here is one of many tales that tend to confirm the dilemma of the
specifics. It is from a meeting of local residents in the very southern part
of the district of Jardim Ângela, at one of the few multipurpose schools
in the region, to discuss the tensions between housing and water
management. The title was: The waters and the community: what should
we be doing? (The waters, plural, referred to the Guarapiranga reservoir,
the streams and the natural springs that are still very visible in some
areas.) In the morning there were presentations of some final-year studies
by students of architecture who had been working in the area, and in the
afternoon there were other experiences by local groups and a debate on
possible actions.
The final year architecture students and their tutors started off their different
presentations by first discussing the southern region of the city as a whole.
This included the broad south zone on both sides of the reservoir and the rural
area of its southern catchment zones. They emphasized the importance of the
water catchment issues versus housing, as had the professor from the other
university’s water resources program who had talked before. They then, as
they put it, scaled down to the M’Boi region running beside the reservoir on
the west bank. It was a very good analysis with data and maps, but the maps
looked like those of the municipal planners with linear parks running along
the reservoir, when everybody there knew that those areas are currently being
invaded and the parks don’t exist. They had picked up the issues of mobility
but tended to see this as a question of getting people out of the region to work
in the morning and back at the end of the day. It included using cable cars –
echoes of Rio de Janeiro and Medellin – but they hadn’t picked up everyday
mobility in and around services, shops and schools. If you see something as a
dormitory region you will treat it as a dormitory region, an empty territory
that is only filled at night. Then they moved again to little pieces of
neighbourhoods with a few streets, different houses mapped out, with streams
and what few green mini-areas existed, or at least mini-squares. Then they
moved to their individual projects of specific individual installations and it
seemed like the rest suddenly all faded away into a background blur. I turned
to a colleague who said, why didn’t they start with the little pieces of
neighbourhoods and remembered the architects from the “cities in movement”
group who worked on the importance of the walkways and stairways that go
up and down the hills and which people use as a way of cutting kilometres off
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their routes to the buses along the roads that zigzag up the hillside like a mini
version of the roads up to an alpine pass. (Diary notes from an open forum
meeting on housing and the waters held in the southern part of Jardim Ângela
PKS, May 2017)
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Policy as can be seen, does have a role and a contribution, but what is
it actually? Here, a companion United Nations document, post-Sendai,
is helpful in that it deals specifically with disaster risk reduction
terminology.11
A global, agreed policy of disaster risk reduction is set out in the United
Nations endorsed Sendai Framework for Disaster Risk Reduction 2015–2030,
adopted in March 2015, whose expected outcome over the next 15 years is:
‘The substantial reduction of disaster risk and losses in lives, livelihoods and
health and in the economic, physical, social, cultural and environmental assets
of persons, businesses, communities and countries’. (p.16)
Policy here is more like a midfield notion that brings together positions,
priorities and stances from the one side and outcomes from the others. It
has more of a sense of mission than of directives and there are moral
undertones that this is important. In other parts of the same text, policy is
seen as offering guidance and usually can be found together with plans
and strategies. Guidance, again, is also a midfield notion; partly tech-
nical, partly experience and partly stance and position. But it is part of
dealing with disaster; one of many bits and pieces. Public policy, as
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they are mutually accessible, even though they may be adapted into
different settings and dialects. There may be questions about whether this
leads to a ‘managerialization’ of social life but being more widely
available they also can be more collectively controlled.
The same applies to the inversion of the general and the specific.
General ideas, in whatever social language, need to be implemented in
specific places and, even when implementation is changed to translation
and the idea is translated, there is still a question of direction, because
frequently who makes the general statements is in a different place from
those who are involved in the translation. But if action begins with a
problem, a decision to do something and some ‘why not’ experimentation
in a specific place (because that is where the problem is), then nothing is
implemented, rather it is done. Implementation is, as it were, inverted.
The posture is there, because something is seen as a problem that it is
important to do something about; there is some guidance, but the social
technologies are quite soft.
The different welfare states, of which only two were looked at in
Chapter 4 and then only partially, got to where they did without policy in
its later sense. But they produced a version of society as a caring
government with an increasingly expansive agenda. Here, there was
clearly a role for the professions as was seen in Chapter 4, but there
was also the persisting separation of politics from administration that can
even be found today. Planners help to make plans, that is quite technical;
but how to discuss the broader issues, to provide advice to government
without being political? Policy sciences, as conceived by Laswell (1970)
and the broad network of scholars from different countries who talked the
idea into prominence, were interdisciplinary and concerned about the big
issues; those questions that were key to society. Their way of talking
about policy, as the initial number of Policy Sciences well illustrates,
were the conceptual and quantitative approaches of what today would be
called ‘soft’ operations research as an interdisciplinary field. That is, the
analysis of decision and action processes in complex settings. Political
science in the 1970s, however, was anything but quantitative; that move
was to happen later. Could that have been one of the problems? That one
part of the argument, providing advice to government on what to do
about issues, was accepted and, although this was by no means a new
practice, it received the new expressions ‘policy advisor’ and ‘policy
analysis’. However, the other half of the package, the study of the policy
process, went in many different directions, involving many academic or
professional disciplines, few of them with interdisciplinary traditions.
With each discipline doing its own studies of the practical side of
government, with its own concepts and its own specific interests, there
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was no way that some accepted view of policy could be held together. To
play with words: there were no checks and balances. As a result, perhaps,
policy just drifted away by itself to mean many things to many people
and became a taken-for-granted.
Using ‘policy’ as a way of providing advice is, to return to Chapter 3,
not just something that involves the advice giver, but the whole evolving
narrative of advice itself: givers, listeners, users, takers and the way in
which they frame their conversations. It involves a multiplicity of voices
for whom policy, as a reference to what is taking place, seems to be
useful. Nash (1993) used the expression ‘sales talk’ to look at the way in
which jargon is used to plead acceptance for some kind of product,
‘whether in the form of goods, or ideas, or political policies, and which
seek to control the potential consumer’s response to the product’ (p.12).
Perhaps it might be added, even the idea of policies. The current UK
government website (www.gov.uk) has thousands of references to policy,
and policies is one of its principal categories. There are policies in all
areas of government work and also details of policy professional stand-
ards, and development goals. But it is very difficult to find out what
actually is meant by a policy. It is presumed as obvious. Planning, on the
contrary, is clearer as it is very much linked to the production of ‘plans’,
which are clear statements of restrictions, incentives and of what is going
to happen. This is the opening part of the ‘Plan making’ section of the
UK Ministry of Housing, Communities and Local Government’s National
Planning Policy Framework.12
15. The planning system should be genuinely plan-led. Succinct and up-to-
date plans should provide a positive vision for the future of each area; a
framework for addressing housing needs and other economic, social and
environmental priorities; and a platform for local people to shape their
surroundings.
16. Plans should:
a) be prepared with the objective of contributing to the achievement of
sustainable development;
b) be prepared positively, in a way that is aspirational but deliverable;
c) be shaped by early, proportionate and effective engagement between
plan-makers and communities, local organisations, businesses, infrastructure
providers and operators and statutory consultees;
d) contain policies that are clearly written and unambiguous, so it is evident
how a decision maker should react to development proposals;
e) be accessible through the use of digital tools to assist public involvement
and policy presentation; and
f) serve a clear purpose, avoiding unnecessary duplication of policies that
apply to a particular area (including policies in this Framework, where
relevant). (UK Housing, 2018, p. 8)
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the governed, there are representatives, the governed elect the representa-
tives who guard the government and somehow policy seems to hold this
together as a serious and reasoned approach to improving society. It
allows new concepts of social issues to emerge, for example the sustainable
development agenda or the even more recent notion of well-being,13
all of which are important but, as an equal number of chapters have
shown, are only half the story of how, collectively, questions are raised
and resolved. Here it is necessary, even in a brief way, to turn to the
discussion on governance. Could or does governance offer a better angle,
as some suggest, on the complexities of public affairs?
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While this demonstrates very well the way in which the adjectives and
nouns gravitate around social languages with various intentions and, as
such, applies to other social languages as well, it also is a warning about
the way that ‘good’, ‘neutral’, ‘non-political’ meanings can get attached
to, and weaken, very useful terms. The image of Boulton and Watt’s
strange contraption holds a very clear notion of adjustment and self-
control, but the different parts are designed to work together – they didn’t
assemble themselves. There is no a priori reason to assume that talking
about governance means mutual adjustment and success. It took a lot of
time and effort to get to the United Nations Universal Declaration of
Human Rights, back in 1948, and much more time, decades of time,
before most parts of the world recognized it as a very useful and practical
idea.
Governance also, as with policy, can lead to a certain depoliticization
of what is in debate. Here there are at least two linked lines of discussion.
In one, as Offe continues: ‘Participants in the discourse on governance
tend to adopt the perspectives of negotiating organizational elites without
taking into account the significance of conflicts of interests and values
that take place in the public outside the negotiating room’ (2009, p. 558).
In the other line of discussion, also as with policy, the depoliticization
needs to be thought of in terms of what Foucault called the dispositif.
Despite the many discussions on how to translate the term, and the fact
that it wanders in and out of Foucault’s teachings and is rarely defined, it
remains a very powerful analytic notion. The usual description comes
from an interview in 1977:
What I’m seeking to characterize with this name is, first of all, an absolutely
heterogeneous assembly which involves discourses, institutions, architectural
structures, regulatory decisions, laws, administrative measures, scientific
enunciation, philosophical, moral, and philanthropic propositions; in short:
as much the said and the un-said, these are the elements of the dispositive.
The dispositive is the network which is arranged between these elements (…)
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It is itself the mask which prevents our seeing political practice as it is’
(1977/1988, p. 76).
Here it is helpful to borrow from the discussion by Sassen (2005)
about citizenship and the national state in the global arena, in relation to
international human rights and the emergence of multiple actors and
communities that no longer automatically identify with a nation as
represented by the state.
It is quite possible to posit that at the most abstract or formal level not much
has changed over the last century in the essential features of citizenship. The
theoretical ground from which I address the issue is that of the historicity and
the embeddedness of both categories, citizenship and the national state, rather
than their purely formal features. Each of these has been constructed in
elaborate and formal ways. And each has evolved historically as a tightly
packaged bundle of what were in fact rather diverse elements. The dynamics
at work today are destabilizing these particular bundlings and bringing to the
fore the fact itself of that bundling and its peculiarity. Through their
destabilizing effects, these dynamics are producing operational and rhetorical
openings for the emergence of new types of political subjects and new
spatialities for politics. (p.80)
Unbundling the neatly packaged units not only of citizen, rights and
state, but also of the various bits that hold this together in terms of social
languages for governing and ordering everyday life, also calls attention to
the ways in which these bits and pieces become partially put together.
Latour (2005) refers to this as assembling, and Sassen – when discussing
new cross-border systems – as assemblages: ‘These cross-border systems
amount to particularized assemblages of bits of territory, authority and
rights that used to be part of more diffuse institutional domains within
the nation-state or, at times the supranational system’ (Sassen and
Wennerhag, 2006, p. 8). Transferring these observations to the spaces and
places where different social languages may come together provides a
key to the everyday of social activity as reflected in what each person
was doing, thinking, performing or involved in, yesterday, today and
tomorrow. This is no longer the neatly nested and hierarchical whole
reflected in many public administration texts that may discuss different
kinds of service but assume that this happens in the same language. Nor
is it a space of totally fragmented and disconnected anomie, to remember
Durkheim. It is the flat social (Latour, 1996), where a variety of partially
linked bits and pieces come together side by side. After all the president
or prime minister may be in the capital city, but that is not somewhere up
in the sky floating around like a space station looking out on public
affairs; indeed, often, many other millions of people are also living there.
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Other authors have focused on the way that alternative economies and
solidarity movements have sprung up to create new kinds of non-market
relations, social banks and cooperatives (França Filho et al., 2006). In the
development studies area, questions about the possibilities of democratic
governance have helped to make visible many different experiences that
are embedded within the specificities of places, with their own political
history and socio-cultural logic. In an eight-country study of different
cases of local democratic governance and poverty reduction (Spink et al.,
2009) it was possible to focus on another part of this vast arena of
possibilities, that of the way that those involved created and negotiated
relationships that involved co-production and co-governance in often
hybrid formats. The results are always imperfect with ‘messy storylines
that never quite reach resolution; of actors that fail to fit the tidy
categories required of development policy analysis; of ambiguous polit-
ical position’ (Hossain, 2009, p. 87).
What is important in all the uses of public action is the common thread
of action and public service not only through different kinds of public
institutions but, more broadly, as all activities that are being articulated in
the public sphere and being carried out in reference to a common good.
Moving away from a governing-centred perspective does not imply that
government is weakening in any way, or that these are the new times of
third-party contracts and a shrinking state, about steering rather than
rowing. On the contrary, none of the authors involved with public action
has any doubt that government agencies and public services are part and
parcel of the everyday. It is rather, as Thoenig put it so well, ‘the
empirical recognition that the public powers do not have the monopoly
on political life nor the work of public affairs, their treatment and
management’ (1997, p. 22).
Public action is a concept that may have emerged in French sociology,
especially amongst those concerned with the actions of different organ-
izations and the different levels and forms of relationship of a state that is
both centralized and decentralized but with very important territorially-
based arrangements. But it is not a school of thought nor a theory. Ideas
always emerge from somewhere and move around, as the various
chapters and examples in the book have shown. If this hadn’t happened,
the Northern European countries would still be presenting their accounts
in Roman numerals, and only politicians in the USA and the UK would
be making a fuss about policies. Delvaux, in a literature review for a
European research programme in knowledge and policy in education and
health, was to point out that, while in 2007 the use of public action was
largely limited to the French-speaking world, ‘the events contributing to
its formation are not limited to one country, but rather are the result of a
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Public action and public action languages, the book has argued, are an
approach: a way of looking at, trying to get closer to and addressing the
field of public affairs. There are those who might use the expression
public action on a tighter rein, where government or the state is more
present, and those who work with looser reins and work with the many
different ways of relating the governmental public with the various other
publics. There are also those, like the author, who conclude that there is
no point in reins because heterogeneity is precisely that: there are
connections and disconnections, cooperation and conflict, some social
languages form part of each other and others remain quite independent.
Power is often very unequal and at times indeed the issue is about this
inequality.
There is a role for policy and for governance, but also for the other
social languages that are around on all sides of the street, the rivers and
the fields. There will be disciplinary differences, but there are also
differences in the types of settings in which people are working and
talking as activists, advisors, practitioners, public(s), researchers and
service providers of all types. In their study of scientists’ discourses,
Gilbert and Mulkay (1984) would say: ‘The ability of social actors to
characterize a given set of activities in various different, and sometimes
apparently incompatible, ways becomes understandable if we accept that
social activities are the repositories of multiple meanings’ (p.7). Some-
times these settings will be relatively harmonious and the different
languages present will connect, but at times it will be as if, following
Williams’ comment at the beginning of his study of key words, ‘they just
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don’t speak the same language’ (2015, p.xxiii). Sometimes this will lead
to a breakdown in discussion and the unfortunate failure of hybrid
relations can also lead to disasters.18
Finally, there are also the times in which other elements are present,
including the different spoken languages and mother tongues. Many
countries in which social languages used to take place in a single
‘national’ language, albeit with their dialects, are now recognizing the
many other spoken languages that are present amongst established
majorities, minorities and newly arriving migrant groups. All of which,
like any spoken language, are key performers of culture and everyday life
and have put a new turn on the notion of diversity.19 In all these cases,
the public action languages approach provides a stimulus to look for and
recognize the multiplicity of what is taking place. It takes heterogeneity
as a starting point and doesn’t assume that all these different bits and
pieces are neatly held together by some common performative notion. It
does not pretend that this is easy but does suggest that it forms a different
basis on which to take on the challenge of building links between
repertoires – of negotiating possibilities.
NOTES
1. Sommer (1990).
2. M.J.P Spink (2017).
3. Holston (2009).
4. SMADS (2013).
5. Another social action language, Beer (1975).
6. Maynard-Moody and Musheno (2000), see also Scott (1998), Seeing like a State.
7. Guasch (1998), Martinez and Santibañez (2015), Iñiguez-Rueda and de Oliveira (2017).
8. UN – Sustainable Development Goals, accessed on 6 September 2018 at https://www.un.
org/sustainabledevelopment/
9. UN – Sustainable Development Goals, accessed on 6 September 2018 at https://www.un.
org/sustainabledevelopment/poverty/
10. UNISDR, accessed 11 September 2018 at https://www.unisdr.org/files/43291_sendai
frameworkfordrren.pdf
11. Report of the open-ended inter-governmental expert working group on indicators and
terminology relating to disaster risk reduction. United Nations General Assembly A/71/
644 1 December 2016.
12. UK Government (2018).
13. Bache and Reardon (2016).
14. See Frederickson (2005) for a discussion of governance in relation to public adminis-
tration.
15. Goodin et al. (2006, p. 12).
16. Sundaram and Chowdhury (2012).
17. Dispositif has often been translated as an apparatus, similar to a device, but in the Latin
languages dispositivo is used. The major study is by Giorgio Agambem (2006) in Che
cos’è un dispositivo?
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18. See the study by Herndl et al. (1991) on the accident at Three Mile Island and the Shuttle
Challenger Disaster.
19. See the study on healthcare access and superdiversity by Phillimore et al. (2018).
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Index
Abrams, Philip 195 authoritative instrumentalism 22, 23,
accounting 88–9 171
accounts 16, 20, 22–3, 29, 44, 79,
87–9, 124, 134, 148, 182, 194, Bache, Ian 57, 200
198 Bagehot, Walter 15
actantes 32, 56 Bakhtin, Mikhail 7, 64–5, 130
action languages 2, 4, 6, 8, 11, 13, 25, Bank of England 192
27–9, 31, 33, 35, 40, 47, 55, 56, Barnardo, T.J. 49–50, 185
57, 67, 72, 78, 80, 87, 90, 92, Barrett, Susan 117–18
104, 105, 107–8, 115, 142, 145, Basedow, Johann 48
147, 151, 159, 161, 163–4, 172, Battle of Solferino 51
180, 187, 195, 197–200 Belgium 88, 142
action publique 10 Bendix, Reinhard 82, 90
actor network 78 Benedict XV 51
advocacy coalition 77 Berger, Peter L. 71
advocate(s) 32, 199 Bevan, Aneurin 96
Agambem, Giorgio 83, 200 Beveridge Report 27, 86, 95–8, 114
The Age of Rights 144 Billis, David 57
Albigensian Crusade 59 Blockson, Charles, L. 38
Alinsky, Saul D. 155–6, 159 Bobbio, Norberto 144, 146
Alliance for Progress (1961) 128 Bolivia 36
Allied Control Council 11 Bolivian Revolution 36
Almond, Gabriel A. 53–5 Bouckaert, Geert 123, 125, 131, 133
Amalric, Abbot Arnaud 60 Bourdieu, Pierre 77, 79
anglophone 67, 75 Brandião, Hugo, J. 137
Brazil 3, 26–7, 35–7, 56, 74, 83, 90,
Anglo-Saxon 153
92, 120, 126, 133–40, 147, 151,
anthropology 72
155, 165–7, 172, 174, 186
Appleby, Paul H. 101 Brazilian Interdisciplinary Association
Arato, Andrew 56, 170 for AIDS (ABIA) 139
Argentina 37, 126, 173 Brazilian School of Public
assemblage 196 Administration (EBAP) 136
assembling 110, 196 Bretton woods 126
Association for Public Policy Analysis British 11, 12, 14, 16–17, 21, 31, 39,
and Management 120 54, 75, 80, 83, 87, 95, 97, 117
Attlee 86, 95–9 British Civil Service 110
post-war government 86 British Colonial Policy 17
Austin, John L. 68–9 British Housing and Town Planning
Australia 125, 154 Act 90
227
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Expert Group Meeting (1979) 185 Germany 11–12, 48, 90, 121, 125,
128, 154
faith based organizations 9, 46–7, 177 Getulio Vargas Foundation (FGV)
Federal Housing and Community 134, 138, 166
Development Act (1974) 157 Giddens, Anthony 70
Ferguson, Adam 9, 47–8 Gilbert, Nigel G. 30, 73, 83, 199
Fibonacci 88–9 Glennerster, Howard 97
field theory 77 Glickman, Norman 102
Finland 125 Gorham, W. 105
First World War 13, 51 Goodin, Robert E. 164
Fischer, Frank 76 Goodnow, Frank J. 16
flat social 79, 178, 179, 196 governability 118
Fleck, Ludvik 7, 71 governance 5, 22–4, 28, 45, 66, 70,
Ford Foundation 41, 109, 138, 141, 91, 99, 133, 164–5, 168, 171,
166 188, 192–5, 198–9
foreign policy 15, 17, 95, 98, 102–3, governing 2–6, 11, 22, 24, 25, 28, 96,
105, 122 102, 115, 118, 157, 171, 188,
Forester, John 76 192, 194–6, 198
Foucault, Michel 83, 194–5 government(s) 2–6, 8–9, 11–12,
foundling hospital 48 14–16, 18–20, 22–8, 31–4, 36,
France 3, 16, 29, 39, 44, 48, 59–61, 38, 42–8, 52–3, 55–6, 62, 66–7,
64, 66, 72, 88, 93, 111, 120, 71, 80–1, 84–90, 92–5, 97–112,
125–6, 128, 142, 160 115, 117–26, 128–43, 150–53,
Francis, Kimberly 109 155–7, 159, 162–3, 167–8,
Frederickson, H. George 83, 130, 147 171–2, 174–5, 178–81, 184,
freedom 8, 12, 38, 42, 97, 99, 102, 189–93, 195, 197–9, 200
144, 146, 178 governmentality 23
Freire, Paulo 155 governor(s) 12, 49, 138–9, 192–3
French Civil Code 67, 126 Graham, Billy 59
French Colonial Policy 17 Gramsci, Antonio 54, 151
French Revolution 161 Great Depression 85, 93
Friedmann, John 55, 92, 181 Great Society 105–6
Friedrich, Carl J. 100 Guarani 36, 37
Friend, John 180–81 Gulick, Luther 85
friendly societies 40 Gutmann, Amy 146
Frumkin, Peter 109
Fudge, Colin 117–18 Habermas, Jürgen 56, 69, 82, 154
Fuller, Steve W. 30, 71, 142 Hacking, Ian 32, 72, 78
Fulton Report 27, 110–11, 114 Hale, Dennis 24
Fung, Archon 164–5 Hall, David D. 44
Halpern, Charlotte 120, 125
Garfinkel, Harold 69 Hammond, J.L. Le Breton 17
Geneva Conventions 51, 185 Handel, George Friedrich 49
Geneva Declaration of the Rights of Hans, Nicholas 17
the Child 52, 186 Hanseatic League 26, 61–2
Genro, Tarso 166 Harris, Joseph P. 85
George V 80 Haussmann, Baron 91
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Index 231
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Index 233
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The Peripheral Cultural Movement social 9, 17, 27, 97–9, 102, 113,
151 122, 136, 137, 177, 183
persona 81 space 180–81
Phelan, William 17 state 22
philanthropy 26, 41, 48, 57 talk 100
philantropines 48 UK National Planning Policy 5, 190
Philippines 17, 127 Policy and Administration (Appleby)
pilgrimage 58–9 101
place 4, 7–9, 11–13, 17–18, 21–4, 27, Policy Planning Staff 106
29, 34–7, 39, 43–4, 46–9, 51, 54, Policy Schools 109
The Policy Sciences 18, 19, 60, 76,
57–67, 70, 72, 73, 75–7, 79, 81,
109, 189, 191
83, 84, 86, 87, 89, 91–2,
Policy State 22
100–104, 108–9, 111–12, Politics and Administration
116–17, 120, 124–5, 128, 131–4, (Goodnow)
138–41, 145–9, 153, 155, 158, Politics: Who Gets What, When, How
160, 164, 167–9, 171, 175, (Lasswell) 18
179–80, 182, 189–91, 194–8, Pollitt, Christopher 123, 125, 131, 133
200 polysemic 119, 123
plan(s) 5, 9, 16, 66–8, 72, 78, 90–91, Pope Paul III 144
93–5, 97–9, 105, 110, 126, 141, Pope Urban II 58
147, 152, 165, 174, 176–7, 179, Portugal 67, 83, 91, 116, 142
182, 187–90 POSDCORB 86, 127, 191
planning 4–5, 7, 18, 20, 27, 55, 62, post-empiricism 7
76, 84, 86–7, 89–95, 99, 105–12, postmodernism 7
113, 116, 127–9, 136–7, 164–5, PPBS (Planning, Programing and
178, 182–3, 187–8, 190–91 Budgeting Systems) 89, 105,
planning policy 5, 190 108, 112, 114, 136, 137
Planning Units 111 Pressman, Jeffrey L. 97, 116–17, 129
policy pressure groups 6, 21, 32
advisors 3, 7, 27, 112, 115, 189 Priestley, Joseph 17
analysis 22, 24, 76, 77, 92, 112, Prochaska, Frank 50, 99
119–20, 123, 125, 136, 189, professional state 76
198 professions 26, 28, 73, 77, 189
community(ies) 77 program(me)(s) 24, 84–6, 93, 103–4,
documents 3, 7, 52, 98, 119 106–9, 112, 122, 128–9, 133,
domestic 95, 98, 102, 105, 106, 108 138–41, 153, 156, 166–7,
economic 17, 93, 95, 122, 131, 136 179–80, 183, 188, 198
foreign 17, 95, 102, 103, 105, 122 Programme Analysis Review 112
health 98 protests 6, 8–9, 27, 33, 43, 51, 60,
planning 5, 187, 190 160, 149, 151, 158, 160–61, 179,
policy-making 19, 20, 101, 111, 188, 195, 197
113 public action 6–11, 25–6, 28–9, 35,
public 2–13, 17–18, 21, 23–4, 38, 47, 67, 75, 77–8, 87, 92, 96,
27–9, 46, 57, 72, 100, 102–9, 115, 147, 151, 162–4, 172, 188,
115–20, 129, 134–8, 143, 166, 192, 197–200
172, 177, 184–8, 192 public action languages 171–200
science(s) 13–20, 109, 112, 189 challenge for policy 188–92
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Schmidt, Vivien A. 83 social science 5–6, 28, 31, 62, 65, 85,
school district 45–6 164
Schulkind, Eugene 39 social scientist(s) 3, 18, 46, 54, 57
Schultze, Charles 108 Social Security and Social Policy 98
Science of Muddling Through Social Security Bill of 1935 17
(Lindblom) 92 society 2, 4, 6–7, 9–10, 14, 19–22,
Sea Change 75–6, 121 25–6, 31, 33, 38, 40–48, 50–1,
Searle, John 71 54–5, 63, 65, 69–70, 81, 82, 83,
Second World War 11, 17, 53, 81, 85 87, 91–2, 94, 103–6, 118, 125,
Sharkansky, Ira 23 132, 134, 140, 150–52, 156, 159,
self-building 174 161–2, 171–2, 177–9, 185–6,
Selznick, Philip 70, 113 189, 191–2, 195, 197
semiotic(s) 32, 56, 78 socio-technical 8
Sen, Amartya 10, 197 ‘soft’ operations research 189
Sendai Framework 187 Spain 3, 15, 37, 52, 60, 67, 91, 120,
sensemaking 14, 51, 71, 185 142
Shaw, George Bernard 162 Spanish civil war 38
Shorter Oxford English Dictionary 97 speech
Shriver, R. Sargent 106 genres 7, 62–7, 73
Skowronek, Stephen 22 making 80–81
slave(s)(ry) 26, 35–8, 42, 144, 149 writers 26, 80
Sloan Foundation 120 writing 80–82
slums 31, 42 Spink, M.J.P. 73
social(ity)(ies) 32, 62, 78, 153, 193, Spruyt, Hendrik 61
195 staff 18, 39, 43, 81, 82, 85–6, 90,
social action languages 4, 13, 25, 33, 102–3, 106, 108–9, 111–12,
57, 72, 95, 159, 161, 180, 195 127–8, 132, 139, 158, 185
social administration 118 state action 162, 181, 191
social assistance 177 State Health Secretariat 139
social capital 132, 159 state planning 92
social construction 53, 132, 159 state reform 130–33
social epistemology 71 statutory requirement 5
social language 4–9, 24–8, 35, 70–71, steering 24, 198
73, 86, 88–91, 106, 147, 152, Stillman, Richard J. II 125
154–5, 160, 162–4, 170–72, Stott, Clifford C. 161
176–7, 179–80, 182, 185, 188–9, street and flat social 178–84
191–2, 194–6, 199–200 street level workers 130
and fields 76–9 structuration 7, 70, 133
and interpretive repertoires 73–6 Sublimus Dei (1537) 56, 144
and speech genres 62–7 Sustainable Development Goals 184–5
social movements 6, 27, 44, 55, 63, Sweden 61, 88, 111, 125
92, 132, 138, 150–51, 158, 188 synagogue(s) 9, 43–4, 47
social organizations 14, 26, 32, 36, system(s) 4–5, 7, 20, 34, 53, 65–7,
139, 141, 177, 181 73, 75, 82, 84, 88–9, 98, 110,
social policy 9, 17, 27, 97–9, 102, 118, 124, 128, 133, 136–7, 140,
113, 122, 136–7, 177, 183 148, 153, 167, 175, 177, 181,
social reality 71, 180 184–6, 188, 190, 196
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