On Site Off Site Emergency

Naman Infotech Center Preparedness Plan

No. E/BCMS/05 Rev. No. 01 Date 01–03–2021 Page 1 of 14

Naman Infotech Center

Ahmedabad, Gujarat, India

On Site - Off Site Emergency

Preparedness Plan – Major
Emergency Preparedness Plan
Document No. MEP/01
Date 01–03–2021
ISO 14001 and ISO 45001 and ISO
Applicable Standard
22301:2020
Office

Write down your office address along with Telephone and Fax Nos. as
well as E–mail Id. And Web site details

Works
Write down your Works address along with Telephone and Fax Nos. as
well as E–mail Id. And Web site details

Approved By

Name

Designation Business Continuity Manager

Signature

Approved By  BCMS Head

Copy # 81 copyright @ Global Manager Group; E-mail: sales@globalmanagergroup.com
 On Site Off Site Emergency
Naman Infotech Center Preparedness Plan
No. E/BCMS/05 Rev. No. 01 Date 01–03–2021 Page 2 of 14

Table of Contents
Sr.
Topic Page No.
No.
1. Cover sheet 1
2. Table of content 2
3. Introduction 3
4. Initial emergency actions 4
5. Control and co–ordination 5
6. Duties of key personnel involved in major emergency 6
7. Instruction to personnel not responding to major emergency 7
Emergency Response Plan ---

8.1 Phase – 1, Immediate response 7

8.2 Phase – 2, Response within 30 minutes 7

8. 8.3 Disaster management 8

8.4 Sequence of actions when disaster emergency is declared 9

8.5 Mobilisation of security manpower 9

8.6 Fire Rescue / Emergency Fightening Team 9

Annexures ---

9.1 Flow chart (Communication channel) 10

9.2 Mobilisation of manpower and transport 11

9.3 Important telephone numbers 11

9. Name, residential address and tel. Nos. of Organization key
9.4 11
personnel
9.5 Executives required immediately from other area 12

9.6 List of hospitals with telephone numbers 12

9.7 Site Plan (Enclosed) ------

Approved By  BCMS Head

Copy # 81 copyright @ Global Manager Group; E-mail: sales@globalmanagergroup.com
 On Site Off Site Emergency
Naman Infotech Center Preparedness Plan
No. E/BCMS/05 Rev. No. 01 Date 01–03–2021 Page 3 of 14

3.0 Introduction
A Major emergency at Organization is a disaster, which threaten a large number (nos.) of
its employees, large areas of plant, major environmental hazards and other installation
inside the premises. A major emergency will be extremely rare, the most likely cause
being major fire, blast and treatment tank collapse. It is also possible that a relatively
trivial incident may develop into major emergency. These may include the following:
 Natural calamity (e.g. Flood, Earthquake, Cyclone etc.) causing damages, casualties
or disruptions to work or any health issues and illness.
 Blast of pressure vessel / diesel storage tank
 Global health issues like covid 19
 Sabotage involving major damages
 Work site accidents of serious nature causing multiple casualties, persons fall;
Malware attack, labour unrest or substantial work stoppages.
These procedures are intended for use in any major emergency situations arising at
Organization premises. Mock drills will be carried out to practice Major Emergency
procedure (MEP).
Precautionary Measures
Following precautionary measures have been taken to avoid any types of major spillages
of materials or damage to our products and electronic items due to heavy rain falls as
well as flood and first time rain water management systems to avoid major environmental
hazards.
 All Raw materials, In process products and finished products are stored on the pallets
to avoid spillage of material due to damages to packing materials during handling and
storage.
 Also all such material are stored more than 2 feet height than normal earth level. The
records / past history of heavy rain falls in Your City is 21 “ in a single day. During
that day also the water level was around 1 foot in factory premises. Hence we have
stored the material double than that height. Similarly the flood was came on the same
day that could also couldn’t affect our stored materials. Hence considering above
things. We are far safe to pollute the environmental, which can call major
environmental hazard.
 Provision is made for management of rainwater. All rain water of first rain, which is
having too much contamination.
All the above provisions are made to prevent major environment hazards. However still
there are following chances are there which can create an emergency and our
preparedness towards that emergency is detailed below:
 For any operational issues like server affected by virus or any health issues to global
level or power failure etc. then remote operational set up is established.

Approved By  BCMS Head

Copy # 81 copyright @ Global Manager Group; E-mail: sales@globalmanagergroup.com
 On Site Off Site Emergency
Naman Infotech Center Preparedness Plan
No. E/BCMS/05 Rev. No. 01 Date 01–03–2021 Page 4 of 14

4.0 Initial Emergency Action

Approved By  BCMS Head

Copy # 81 copyright @ Global Manager Group; E-mail: sales@globalmanagergroup.com
 On Site Off Site Emergency
Naman Infotech Center Preparedness Plan
No. E/BCMS/05 Rev. No. 01 Date 01–03–2021 Page 5 of 14

Sounding of Siren
On declaring a major emergency, the siren fitted at Main Security gate shall be sounded
by Security Officer / Security Guards on duty.
The siren shall be sounded as under:
 Local Emergency (Fire)  Wailing sound for 30 seconds
 Major Emergency (Fire /  Wailing sound for 30 seconds followed by Gap of
Blast / Treatment Tank 30 seconds then repeat wailing Sound further for
collapse and others) 30 seconds. This is to be repeated for three times.
 All Clear  Continuous for 30 seconds.
In case of such environmental related emergency, following mode of siren is sounded to
alert Software; Production and engineering personnel:
 Major Environment
 Continuous Siren sounding for 1 Minutes
relates hazards,
 All clear  Continuous siren sounding for 2 Minutes

5.0 Control And Co–ordination

Control and Co–ordination are required to provide smooth operation, services and
contact points while attending to major emergency. The network of location along with
purpose and manning are elaborated as under:
Fire Control Room
 Purpose  Co–ordination of fire fightening during fire emergency
 Location  Security office
 Manning  EQHS Coordinator / BCMS Head / Asset head
Main Security Office
 Purpose  Co–ordination of move of personnel and vehicles
 Location  Security office
 Manning  Security Staff
Main Office
 A base from which the management of the site is done and provide
resources for those dealing with the incident by providing technical
back up.
 Purpose  Provision of manpower from the plant
 Providing information to assist personnel dealing with incident
 Ensuring safety and emergency requirements of all
 Location  Main office
 Manning  BCMS Head / BCMS Coordinator
Communication Control Room

Approved By  BCMS Head

Copy # 81 copyright @ Global Manager Group; E-mail: sales@globalmanagergroup.com
 On Site Off Site Emergency
Naman Infotech Center Preparedness Plan
No. E/BCMS/05 Rev. No. 01 Date 01–03–2021 Page 6 of 14

 Communication to Asset head, Directors and establishing contact with

 Purpose listed agencies for additional resources to overcome the emergency
situation
 Location  Main office
 Manning  BCMS Head / BCMS Coordinator
Halt, Park And Proceed Points
 Fire and Ambulance personnel to assemble prior to being directed
 Purpose
forward to the incident.
 Location  Near materials gate
 Manning  Security Staff
Casualty Collection Points
 A safe location for diagnosis of casualties from incident site before
 Purpose despatch for further treatment. An area, which is safe and readily
accessible by ambulance.
 Location  Near material gate
 Manning  BCMS Head / BCMS Coordinator / Security Staff
Assembly Points
 To assemble Plant personnel, those who are not responding
 Purpose
emergency.
 Location  At security Office
 Manning  Security Staff
Development office (Control Room)
 Purpose  To communicate concern personnel related to possible hazards.
 Location  Main office
 Manning  In-charge

Approved By  BCMS Head

Copy # 81 copyright @ Global Manager Group; E-mail: sales@globalmanagergroup.com
 On Site Off Site Emergency
Naman Infotech Center Preparedness Plan
No. E/BCMS/05 Rev. No. 01 Date 01–03–2021 Page 7 of 14

Duties of Key Personnel involved in Major

6.0
Emergency
BCMS head / Chief BCMS Coordinator
BCMS Head during working hours and Asset heads after working hours. Duties involved are:
 Provide inputs to Asset head (affected Department), Liase with unaffected deepest for resources.
 Activate Department / Plant shut down and or evacuation plan through department Coordinator.
 Inform Security and Medical centre nearby. Inform District Emergency Controller about the emergency.
Functional of Affected Area
 Shall decide nature of emergency and inform to BCMS Head.
 Take full responsibility for handling emergency with instruction from BCMS Head.
 Liase between plant personnel. Supervise emergency shut down procedure.
Shift Security On Duty
 Shall respond the emergency after confirming its nature.
 Take charge of Fire Fighting operation till the EQHS Coordinator / Asset head arrives
 Organise auxiliary Fire squad members for fire fighting.
 Prevent entry of unauthorised personnel. Control access to allow the emergency services to enter and
leave freely.
 Direct local authorities / press to reception. Liase with local Police authorities as per instruction from
BCMS Head.
 Deploy Guards and personnel at Casualty Collection and Assembly points.
Medical Assistance On Duty
 Contact hospitals and arrange for ambulance after confirming nature of emergency.
 Organise First – Aid to the affected personnel. Medical Officer / Doctors to be called immediately.
Other Functional Head On Duty (Unaffected Area)
 Release auxiliary fire squad members under instruction from BCMS Head.
 Ensure smooth operation of unaffected area (if utility services are available)
 Release reserve team members from department for any work as required by BCMS Head.
Top Management
 Act as on site Chief emergency controller. Support with Asset head / BCMS Head
EQHS Coordinator
 Take charge of all Fire Fighting operation.
 Liase with BCMS Head / Asset head regarding additional resources required.
 Apprise him of the situation.
 Take charge of all security functions.
 Check that security procedures are operating.
 Liase with local police under instruction from Top Management.
 Provide necessary help to the team responding to emergency.
 Provide necessary information to relatives of the casualties.
 Liase with various Press media, if required.
 Handle media interviews.
 Arrange sufficient quantity of refreshment / foodstuff for personnel responding emergencies. In case
foodstuff of canteen is affected due to any reason, alternate supply to be arranged.

Approved By  BCMS Head

Copy # 81 copyright @ Global Manager Group; E-mail: sales@globalmanagergroup.com
 On Site Off Site Emergency
Naman Infotech Center Preparedness Plan
No. E/BCMS/05 Rev. No. 01 Date 01–03–2021 Page 8 of 14

Instruction to Personnel Not Engaged In

7.0
Responding Emergency
 Remain alert for announcement from control room, such as ‘Proceed to assembly
point’ and act accordingly.
 Do not rush to the scene to be a spectator.
 Awaits instructions at assembly point, report your presence to Asset head, find where
about of colleagues.
 Do not engage telephone and other communication channels, unnecessarily.
 Do not approach control centre without urgent / pressing reasons.
 Direct any guest / visitor / contractor employees towards factory gate, if so desired.
 If you are not given any specific task, move away and report to main office.
 Do not offer non–authentic information / unconfirmed facts / guess etc. to anyone.
 To arrange for empty vessel for storage of effluent in such types of emergency.

8.0 Emergency Response Plan

8.1 Phase-1 Immediate Response
On site Chief Coordinator BCMS Head
Plant Co-ordinator BCMS Coordinator
Fire And Safety Coordinator BCMS Coordinator
Security Coordinator BCMS Head
Communication Coordinator Functional Head
Transport, Welfare, Finance,
BCMS Head
Material Coordinator
After declaring major emergency, a cell for BCMS Head shall be formed consisting of
EQHS Coordinator, Functional Heads and Security staff. Above team shall assist BCMS
Head in his responsibility as on site chief Co-ordinator for passing on messages, taking
out important documents, and operating computer to take out vital information etc.
8.2 Phase-2, Emergency Response within 30 minutes
Fire Services
Second Response
First Response Environmental response
(Off duty Personnel)
Security staff EQHS Coordinator BCMS Head
Support staff Security staff Asset Head
Total Total Total

Approved By  BCMS Head

Copy # 81 copyright @ Global Manager Group; E-mail: sales@globalmanagergroup.com
 On Site Off Site Emergency
Naman Infotech Center Preparedness Plan
No. E/BCMS/05 Rev. No. 01 Date 01–03–2021 Page 9 of 14
Spare Capacity
Capacity / Capacity /
Description Description
Qty. Qty.
Fire Extinguishers
Helmets
Goggles
Mask
Gumboots
Hand Gloves
Assistance from Fire Brigade, which is located at Your City Name, will be likely to be
available after 5 to 10 minutes.
Details of Fire Brigade
 Contact Person
 Telephone Nos.
 Availability of equipment
 Total Capacity
In case of help is required from External people the following is used.
 Contact Person
 Telephone Nos.
 Total Capacity
Standard Message For Requisition Of Fire Brigade
I am ___________ calling from Naman Infotech Center, Ahmedabad. Our plant no.
____is on fire since _____ hrs. We request your assistance with _______.
8.3 Disaster Management
Medical Plan
 Inform Hospital at to be prepared to receive casualties.
 All Ambulances in nearby areas are to be informed to report at Organization
Management of Casualties
 All casualties are to be brought to the main office.
 Minor cases are treated at nearby hospital.
 Only serious cases are transferred to Hospital.
 Serious / stretcher cases are to be transferred by ambulance. Rest of the cases can
be transferred by car / buses.
 Cases requiring highly specialised treatment to be transferred to major hospitals in
Civil Hospital at Write down Your City Name.
 Any death during this time is to be reported to Chief Controller after proper
identification, which in turn will inform Police. The dead bodies will be sent to Hospital,
for post–mortem.
 Ambulance after leaving casualties at Civil Hospital at Write down your city Name
should immediately come back to Organization.
 Security arrangement is to be provided for the purpose of crowd control and
unhindered work by staff. Entry to the plant is to be restricted.

Approved By  BCMS Head

Copy # 81 copyright @ Global Manager Group; E-mail: sales@globalmanagergroup.com
 On Site Off Site Emergency
Naman Infotech Center Preparedness Plan
No. E/BCMS/05 Rev. No. 01 Date 01–03–2021 Page 10 of 14

8.0 Emergency Response Plan

8.4 Sequence of Actions, When Disaster Emergency is Declared
Actions
 Inform Police BCMS Head / EQHS Coordinator
 All Vehicles to be sent Out Security Staff
 Additional Security manpower to be called and
BCMS Coordinator
deployed
 Act as per the direction of BCMS Head Software In-charge
 Help in casualty evacuation, if need be Developers / EQHS In-charge
 Assist Fire Section EQHS Coordinator
8.5 Mobilisation of Security Manpower
Availability of Officers Security Staff
Heads On Duty
Asset head Off Duty
Total Total
Tasks
 Co–ordination with BCMS Head / On Site Chief Co–ordinator
 Mobilisation of manpower
 Traffic control
 Assist Fire personnel
 Assist in evacuation of casualties
 Liase with police
 Mobilisation Control
 Manning of Assembly point
8.6 Fire Rescue / Emergency Fightening Team
Name Designation

Approved By  BCMS Head

Copy # 81 copyright @ Global Manager Group; E-mail: sales@globalmanagergroup.com
 On Site Off Site Emergency
Naman Infotech Center Preparedness Plan
No. E/BCMS/05 Rev. No. 01 Date 01–03–2021 Page 11 of 14

9.0 Annexures
9.1 Flow Chart (Communication Channel)

Any disaster like fire / blast / earthquake / flood / cyclone etc. happened

Wailing Siren Supervisor of concerned area

Security staff EMS Coordinator

Guiding for assembly at

Sanding all vehicles assembly point Call for additional security force
outside the plot

Top Management
Providing first aid
treatment

Casualty evacuation Emergency team members

Safety Officer

BCMS Head/BCMS Calling medical help

Calling fire related
Head
services

Attending media / press / Transportation of causalities to

Information to police govt. authorities hospitals

Informing employees and declaring emergency

Any other kinds of disaster like major strikes,

riots, labour, unrest etc.

Approved By  BCMS Head

Copy # 81 copyright @ Global Manager Group; E-mail: sales@globalmanagergroup.com
 On Site Off Site Emergency
Naman Infotech Center Preparedness Plan
No. E/BCMS/05 Rev. No. 01 Date 01–03–2021 Page 12 of 14

9.0 Annexure
9.2 Mobilisation of Manpower and Transport
1. Security Personnel
On declaring emergency, all the security personnel staying in the cabin will be
brought immediately to the Security office. They are to be deployed for emergency
duties as per the direction of BCMS Head / EQHS Coordinator.
2. Organization Executives
Simultaneously, BCMS Head / EQHS Coordinator will inform all staff on telephone /
Mobile about the emergency.
3. Organization Staff
All essential staffs residing near by area should be informed about the emergency
and brought from the plant by the quickest means.
9.3 Important Telephone Numbers
Name Place Contact Numbers

Approved By  BCMS Head

Copy # 81 copyright @ Global Manager Group; E-mail: sales@globalmanagergroup.com
 On Site Off Site Emergency
Naman Infotech Center Preparedness Plan
No. E/BCMS/05 Rev. No. 01 Date 01–03–2021 Page 13 of 14

9.0 Annexures

Approved By  BCMS Head

Copy # 81 copyright @ Global Manager Group; E-mail: sales@globalmanagergroup.com
 On Site Off Site Emergency
Naman Infotech Center Preparedness Plan
No. E/BCMS/05 Rev. No. 01 Date 01–03–2021 Page 14 of 14
9.4 Name, Residential Address and Telephone Numbers of Top Management and
Key Executives
Contact
Name Residential Address
Numbers

9.5 Executives Required Immediately

Name of Executive Contact Nos.

9.6 List of Hospitals with Telephone Numbers

Name Telephone numbers

Approved By  BCMS Head

Copy # 81 copyright @ Global Manager Group; E-mail: sales@globalmanagergroup.com