FRASES PARA CALL CENTER

 THANK YOU FOR CALLING CUSTOMER SERVICE MY NAME IS.... HOW CAN I HELP YOU
TODAY?
 I UNDERSTAND, NOW PLEASE. TO ACCESS YOUR INFORMATION CAN YOU PLEASE
CONFIRM YOUR ...
 SORRY TO HEAR THAT MR …. I WILL DO MY BEST TO HELP YOU
 CAN YOU HOLD ON FOR A MOMENT PLEASE ?
 I WILL BE BACK IN A MOMENT
 I AM REALLY SORRY FOR ALL THE TIME ON HOLD
 I KNOW MY ACCENT CAN BE A TROUBLE, BUT I AM SURE I CAN SOLVE YOUR ISSUES
 I AM SORRY MR.. I AM CHEKING IN THE SISTEM AND YOUR CREDIT CARD HAS NO
FOUNDS
 YOU ARE DELINQUENT ON YOUR CREDIT INSTALLMENT PAYMENTS
 YOU HAVE A TIME LIMIT FOR PAYMENT
 DEPOSITE: DIPOSITH- I CAN SEE IN THE SISTEM THAT YOUR DEPOSIT IS ALREADY IN
YOUR ACCOUNT
 EVERYTHING IS OK IN YOUR ACCOUNT MR SMITH, NOW YOU CAN WITHDRAW
MONEY.
 I AM CHEKING RIGHT KNOW IN THE SISTEM AND YOU DON’T HAVE BALANCE IN
YOUR SAVING ACCOUNT.
 YOU DON’T HAVE TO PAY INTEREST (INTRIST) FOR USING THE SAVING ACCOUNT
 GIVE ME ONE MINUTE I AM CHEKING YOUR BANK STATEMENT (ESTADO DE
CUENTA )
 I UNDERSTAND YOU PERFECTLY SR, THAT’S WHY I ‘M GOING TO DO MY BEST TO
HELP YOU.
 I AM SORRY TO HEART THAT BUT THEY ARE COMPANY POLICIES.
 ANYTHING ELSE I CAN HELP YOU WITH
 IT WAS A PLEASURE TO HELP YOU