ROBINSONS GAPAN 2 Level Mall Adminitalion Office Bray. Bayanian Gapan City, Nueva Eoin Date:June 19, 2023 Mr. Alex Pangilinan Store Manager GONGCHA Level 2 Dear Mr. Pangilinan, last June 15, 2023, around 4:00pm, a water leak was reported to Engineering Department located at Ground Floor near Atrium. The water leak is coming from the slab directly below the Space of Gong che \Upon further investigation of engineering team, it was concluded that the leak is coming from Gong Cha Root Causer 1. Water seeps thru the slab due to improper instalation of Floor Drains. 2. Moisture from Chillers penetrates on tle spacing with no grouts and eracked tiles, These water seeps thn the Mall slab 3. Water ponding on the floor Drain no P-Trap) indicates poor slope of Sanitary Line Recommendation: 1. Tenant must call their Contractor to repair the Sanitary Line issues specifically Floor Drains and Sanitary line slope, Replace broken tiles, Provide Strainer on Floor Drains to avoid solids entering the Pipe. Provide sufficient length of chillers drain hose to the Floor Drain. Insufficient catch basin/ Drain Pan on the Moisture of Chillers. To rectify leakage until June 26, 2023, on awe Should you have any inquiries, you may visit the Admin office during office hours, Monday ~ sunday, 8:00am-6:00pm, Anand i VMs Mpa) Thank you for your usual support, fro lub anaes ELMONTE Mall Operations Manager SNe Uy F947Referance Photos: i -p Image 2. Water seepage on Slab of Gong Cha Image 3: Moisture from Chillers Image 4: Tile Crack and No groutsA P ‘ Image 5. Improper Installation of Floor Drain Image 6. Insufficient length of Chiller Drain Hose