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Business Communication and Soft Skill-BCA103
Business Communication and Soft Skill-BCA103
a. Greek.
b. Latin.
c. Chinese.
D English.
s of
literatur
ANSWE
R KEY:-
1. Communication between HR manager and Finance manager is an example
of:
a. Downward communication
b. Upward communication
c. Diagonal communication
d. Horizontal communication
8. Listening has been identified as one of the “seven habits of highly effective
people” by
a. Lund steen
b. Stephen Covey
c. Lee Iacocca
d. Tom Peters
20. The resume should be written before the job application letter because:
a. The resume is seen first
b. The resume helps to decide what to highlight in the letter
c. The resume is more important than the letter
d. Most employers do not read application letters
T
h
e
c
o
rr
e
ct
a
n
s
w
er
is
A
-
2,
B-
4,
C-
1,
D
-3
A-4, B-2, C-1, D-3
A-2, B-4, C-3, D-1
A-2, B-1, C-4, D-3
29. The trump card during should be brought out at the crucial
moment.
a. Interview
b. Negotiation
c. Training
d. Purchasing
33. The body of the presentation should be broken into short and
clear units
a. Main
b. Middle
c. Upper
d. Lower
s
w
3.......................is a set of skills that influence how we interact with each other.
a. Soft Skill
b. Management
c. Planning
d. None of these
11. Listening process completes with the perception of the message by the
…………….
a. Listener
b. Writer
c. Typist
d. Doctor
19. People who like to control others are the most effective team leaders.
a. True
b. False
26. A job interview is a formal meeting between a job seeker and an employer.
a. True
b. False
ANSWER KEY:
1. A
2– A
3. A
4. A
5. A
6. A
7. A
8. A
9. A
10. A
11. A
12. C
13. C
14. D
15. D
16. A
17. A
18. B
19. B
20. D
21. A
22. B
23. A
24. B
25. B
26. A
27. B
28. C
29. A
30. D
1- Communication is a:-
(A) Discrete process
2- Which kind of attitude lets you see limitless opportunities around you?
(A) Positive mental attitude
(B) Instruct
(C) Persuade
5-______ is the special ability to recognize your own special abilities and limitations.
(A) Delegation
(B) Capability
(C) Responsibility
(B) Memos
(C) Reports
9- ______ language should not be used while writing the minutes of the meeting.
(A) Technical
(B) Verbal
10- ____ has nothing to do with prediction but everything to do with hope.
(A) Mission
(B) Vision
ANSWERS:
1-(B), 2-(C), 3-(D), 4-(D), 5-(A), 6-(A), 7-(D), 8-(D), 9-(A), 10-(B)
9. Resume is a word.
a. French
b. German
c. Indian
d. American
24. The application letter sent to the organisation that has not
announced an job opening is known as application letter.
A. solicited job
B. unsolicited job
C. formal
28. The most commonly used complimentary close in job application letters is .
A. “yours lovingly”
B. “yours faithfully”
C. “yours truly”
29. in application letters is written to mention the
number or nature of the Documents enclosed with the
application letter.
A. Reference
B. Post Script
C. Enclosures
31. Apart from your name and contact details, the most
important part of your CV is........
a. Employment experience
b. Achievements
c. Education
d. Date of Birth
39. You should include every position you've ever had in your CV.
a. True
b. False
41.......................is ideally suited when applying for middle and senior level
position.
a. A Resume
b. Application Letter
c. CV
d. All of the above
42.....................is the old fashioned terminology for Resume or CV.
a. BIO- DATA
b. Application Letter
c. Personal Details
d. Resume.
46. If the job seeker needs to tighten the margins to reduce the
length of the resume, he can reduce the margins to a ½ “ on the
top, bottom and both side.
A. True
b. False
50. An application should express sense off faithfulness and inherent capabilities.
a. True
b. False
ANSWER KEY:
1. A
2. B
3. A
4. B
5. C
6. A
7. A
8. C
9. A
10. C
11. C
12. A
13. C
14. A
15. C
16. A
17. C
18. A
19. A
20. C
21. B
22. A
23. C
24. B
25. A
26. B
27. C
28. B
29. C
30. A
31. B
32. B
33. B
34. B
35. B
36. c
37. c
38. b
39. b
40. a
41. a
42. a
43. a
44. a
45. a
46. A
47. A
48. A
49. A
50. A