Systems Engineer – Interview Preparation – Questions

Technical Skills:
1. What is your experience with Windows Infrastructure? Can you explain a complex
implementation project you've worked on?
2. How do you manage and troubleshoot issues in the latest versions of Windows
Server? Can you give an example of a recent problem you resolved?
3. How do you ensure the security and stability of Windows Desktop Operating System
environments? Can you explain how you prevent unauthorized access?
4. Can you explain the role and importance of Active Directory and Group Policy in a
Windows-based IT environment? Can you provide an example of how you have
utilized these tools?
5. Can you provide an example of a high-level implementation project you've worked
on? What was your role, and what tools and technologies did you use?
6. What is your experience with managing and troubleshooting virtualized
environments using VMware? Can you give an example of a complex issue you
resolved in a VMware environment?
7. Can you explain your experience with routing and VPN? Can you provide an example
of how you have utilized these technologies?

Behavioural and Situational Questions:

1. Can you explain a complex technical issue you've had to troubleshoot? How did you
approach the problem, and what was the outcome?
2. How do you manage your workload and prioritize tasks in a fast-paced IT
environment? Can you explain how you stay organized and focused?
3. Can you give an example of a time when you had to identify and devise a client
solution? What was the problem, and how did you go about solving it?
4. How do you promote 'Best Practice' within the business? Can you give an example of
how you've implemented a new policy or process that improved the efficiency or
effectiveness of your team?
5. Can you provide an example of a time when you represented your company, yourself,
and equipment in a professional manner? How did you handle a challenging situation
or interaction with a client or coworker?
6. Can you describe a time when you had to communicate technical information to a
non-technical client or colleague? How did you ensure that they understood the
information?
Soft Skills:
1. Can you explain your approach to client service and communication? Can you
provide an example of a time when you went above and beyond to satisfy a client's
needs?
2. How do you motivate yourself to stay focused and productive? Can you explain your
process for setting and achieving goals?
3. How do you ensure accuracy and attention to detail in your work? Can you explain
your process for testing and verifying your work?
4. Can you provide an example of how you have implemented 'Best Practice' within
your team or organization? What was the outcome of your efforts?
5. Can you describe a time when you had to work collaboratively with others to solve a
problem? What was your role in the team, and how did you contribute to the
outcome?