The 2021 UX Research Tools Map – by User Interviews

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A B C D E F G H I J K L M N O P Q R
Tool URL
Surveys Usability Video Specialized Research Notetaking + Qual Transcription Participant Incentives Scheduling CRM Quantitative A/B Testing Heatmaps, Eye Tracking, Automated Brainstorming Wireframing Prototyping
Testing Interviews Tests Repository Analysis Panel Analytics Session Recording Feedback
Adobe Target https://business.adobe.com/products/target/adobe-target.html M
Adobe XD https://www.adobe.com/products/xd.html Q R
Airtable https://airtable.com/ E
Amplitude https://amplitude.com/ L
ATLAS.ti https://atlasti.com/ E F
Aurelius https://www.aureliuslab.com/ E F G
Axure RP https://www.axure.com/ Q R
Balsamiq https://balsamiq.com/ Q
Calendly https://calendly.com/ J
Centercode https://www.centercode.com/ D ⦿ M O
Coda.io http://coda.io/ E F
Cohere https://cohere.so/ B C
Condens https://condens.io/ E F G ⦿
Confirmit https://www.confirmit.com/
A D F K O
Confluence https://www.atlassian.com/software/confluence E F
Contentsquare https://contentsquare.com/ L N
Creately https://creately.com/ D E F P Q
delvetool.com http://delvetool.com/ E F
Descript https://www.descript.com/ G
Doodle https://doodle.com/en/ J
Dovetail https://dovetailapp.com/ E F G
Dscout https://dscout.com/ C D G ⦿
Ethnio https://ethn.io/ I J K
EyeQuant https://www.eyequant.com/ N
Fable https://makeitfable.com/ B C D ⦿
Feedback Loop https://feedbackloop.com/ ⦿ O
Figma https://www.figma.com P Q R
Fireflies https://fireflies.ai/ C F G
Framer https://www.framer.com/ Q R
FullStory https://www.fullstory.com/ L N
Gainsight https://www.gainsight.com/ L O
GetFeedback https://www.getfeedback.com/
A F O
Google Analytics https://analytics.google.com/analytics/web/ L
Google Drive https://www.google.com/drive/ E F
Google Forms &
surveys https://surveys.google.com/
A ; http://forms.google.com/
Google
Meet/Hangouts https://meet.google.com/ ; http://hangouts.google.com/
C G
Google Optimize https://optimize.google.com/ M
Google Sheets http://sheets.google.com/ E
Grain https://grain.co/ E F G
Heap Analytics https://heapanalytics.com/ L
Hotjar https://www.hotjar.com/ N O
InVision https://www.invisionapp.com/ P Q R
Lookback https://lookback.io/ B C F G N
Loop11 https://www.loop11.com/ B C F M N
LucidChart https://www.lucidchart.com/ P Q
Marvelapp.com http://marvelapp.com/ B N Q R
MaxQDA https://www.maxqda.com/ E F G
Maze.co https://maze.co/?utm_source=userinterviews&utm_medium=referral&utm_campaign=tools-map-2021
A B D F ⦿ L N O
Medallia https://www.medallia.com/
A D E F G L O
Microsoft Excel https://www.microsoft.com/en-us/microsoft-365/excel E
Microsoft Forms https://forms.microsoft.com/
A
Microsoft Teams https://www.microsoft.com/en-us/microsoft-teams/group-chat-software
C
Miro https://miro.com/ D E F P Q
Mixpanel https://mixpanel.com/ L
Mural https://mural.co/ D F P
Notion https://www.notion.so/ E F
Optimal Workshop https://www.optimalworkshop.com/
A B D E F ⦿
Optimizely https://www.optimizely.com/ M
Otter.ai https://otter.ai/ G
Pendo https://www.pendo.io/ L O
PlaybookUX https://www.playbookux.com/user-testing-software-features/
B C E F G ⦿
productboard https://www.productboard.com/ E O
Proto.io https://proto.io/ Q R
ProtoPie https://www.protopie.io/ R
Qualtrics https://www.qualtrics.com/
A E F ⦿ L M O
Reduct https://reduct.video/ E F G
Respondent https://www.respondent.io/marketplace H I J
Rev https://www.rev.com/ G
Sketch https://www.sketch.com/ Q R
smartlook.com http://smartlook.com/ L N
Survey Legend https://www.surveylegend.com/
A
SurveyMonkey https://www.surveymonkey.com/
A ⦿ O
Survicate https://survicate.com/
A E F O
Tango Card https://www.tangocard.com/ I
TestingTime https://www.testingtime.com/en/ H I
Tremendous https://www.tremendous.com/ I
Typeform https://www.typeform.com/research/
A
UsabilityHub https://usabilityhub.com/
A B D F ⦿ N
Useberry https://www.useberry.com/
A B D ⦿ N
User Interviews https://www.userinterviews.com/ H I J K
Userbit https://userbitapp.com/ E F G
Userbrain https://userbrain.net/ B D ⦿
UserLeap https://userleap.com/ F L O
Userlytics https://www.userlytics.com/ B C D G ⦿
Usersnap https://usersnap.com/ D O
UserTesting https://www.usertesting.com/ B C E F G ⦿
UserZoom/EnjoyHQ https://www.userzoom.com/
A B C D E F G ⦿ M N O
UXArmy https://www.uxarmy.com/ B C D F G ⦿ N
UXCam https://uxcam.com/ L N
UXPin https://www.uxpin.com/ Q R
UXTweak https://www.uxtweak.com/ B D ⦿ N O
Vowel http://vowel.com/ C F G
Voxpopme https://voxpopme.com/ D F G ⦿
VWO https://vwo.com/platform/ L M N O
WebEx https://www.webex.com/ C G
Whereby.com http://whereby.com/ C
Whimsical https://whimsical.co/ D E F P Q
Wynter http://copytesting.com/ D ⦿
YouCanBookMe https://youcanbook.me/ J
Zoom https://zoom.us/ C G