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< @ Freshly minted Jio Fina... <
the-ken.com
Freshly minted Jio
Financial is already the
hottest new employer
With an investment of over US$14 billion,
the company is expected to replicate the
disruption Reliance brought to the
telecom industry. And it's putting together
a crack team
Gaurav Noronha,
27 Sep 2023
Despite being just two months old, Jio Financial
Services is already the second-most valuable non-
banking financial company in India
While investors look forward to its product plans,
fintech and financial services professionals are
eager to work with the firm
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Hiring activity is in full force with some high-profile
new-joiners across the lending and asset
management verticals
But the fresh faces at the newest entity to come out
of the Jio stable will be tasked with delivering on all
the hype
Read a 200 word free summary.
‘SHOW SUMMARY
It's common for corporates to shift their
offices—usually for administrative
purposes or better real estate deals. But a
new workspace could also indicate the state
of the company and the direction it is
headed in.
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Case in point: the $17.6 billion-worth Jio
Financial Services Limited (JFSL), the
newest business t out of oil-to-
telecom conglome ance Industries
(RIL)’s Jio stable. While its new office is
just about 4 kilometres from the previous
headquarters at Reliance Corporate Park,
an employee said, the move was aimed at
maintaining an arms-length distance from
the parent RIL.
The employees and others quoted in the
story declined to be named as they did not
want to be seen commenting on the
companies.
The 30-odd employees of JFSL and its
various financial-services (finserv) arms
and joint ventures (JVs) now work from
Tower No, 25 at Dhirubhai Ambani
Knowledge City in Navi Mumbai,
Maharashtra, a western state in India.
The holding company, JFSL, will house
subsidiaries and JVs handling different
verticals. The retail- and merchant-
payment businesses will fall under Jio
Payments Bank and Jio Payment Solutions
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Limited, earlier called Reliance Payment
Solutions.
The insurance business will come under Jio
Insurance Broking Limited, formerly
Reliance Retail Insurance Broking. The
asset-management division will be housed
within Jio Blackrock,
But it is the firm’s foray into retail lending
that has piqued the most interest.
Prior to the JFSL demerger, Reliance
the waters by offering equated monthly ”
instalments for home-appliance purchases
at select stores of the group’s consumer-
electronics retailer, Reliance Digital.
The lending business will fall under Jio
Finance Limited (lending entity), a non-
banking financial company (NBFC).
Formerly known as Reliance Retail
Finance, it was operational for 20 years
and had Rs 3,680 crore ($442 million)
assets as of March 2023. And a glimpse at
the names who have been tapped for the C-
suite roles will prove how crucial the
lending vertical is.
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Neeraj Dhawan, former managing director
(MD) and chief executive (CEO) of credit-
reporting firm Experian India, will take the
reins as the president and CEO of the
lending entity. The Ken learnt that Ranjit
Saha, a career banker and former head of
tisk analytics and digital lending risk
management at private lender ICICI Bank,
has been appointed as chief risk officer
(CRO). Garima Nahar, former chief
compliance officer at distressed-assets
investment firm Eight Capital, is the
general counsel.
“Reliance always wants to be
the market leader in
whichever space they enter. |
have never been ina
discussion where they said,
‘Let’s aim to be in the top
9
three.
—A FORMER EXECUTIVE, JIOMONEY08:40 3% EB AM74%
The business, which is highly capitalised
and part of the Jio brand, will be able to
borrow money at cheap rates and pass on
the benefits to customers, said an NBFG
executive who wants to join the firm. “It
will blow the competition out of the water.”
For many, joining Jio Financial Services is
about being in the right place at the right
time and the opportunity to build an
institution from scratch. Those who
manage to get through will have to face the
tall task of ensuring that the company lives
up to the expectations.
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It’s just the beginning
The two-month-old company is currently at
the drawing-board stage of operations.
New employees have been trickling into
the offices over the past few months after
hiring rounds that were initiated between
March and July, said a second employee.
M-cap toppers
JFSL, which had listed on the bourses in
August, enjoys a market capitalisation of Rs
1.47 lakh crore (US$17.6 billion). For
comparison, India’s top NBFC, Bajaj Finance,
which had a loan book of Rs 2.47 lakh crore
(US$29.6 billion) as of the year ended March
2023, is worth Rs 4.76 lakh crore (US$57
billion)
I$\ININGNY
JFSL, along with its arms and JVs, had 29
employees as of mid-August in functions
such as data analytics, treasury
management, product management, and
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strategy. It is in n the process of setting up its
information-technology infrastructure and
digital-data warehousing.
“As of now, there are no KPIs [key
performance indicators] or targets in place.
They are being worked on and should be
deployed by November,” said the second
employee.
The company still has a lot of hiring to do,
given that each subsidiary and JV would be
running independently under their
respective leadership. And with the hype
surrounding the firm, despite the product
lineup yet to be announced, finding people
for various positions shouldn’t be hard for
the recruiters.
And for those looking to secure a
leadership position with the company,
there’s one factor that could mean a clear
advantage. A stint with ICICI Bank.
Dhawan, Saha, and Nahar of the lending
arm have all had prior experience with
India’s second-largest private lender.
The moiority of the ton rina at INCT
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The majority of the top rung at JFSL,
including president and CEO Hitesh Sethia,
group chief operating officer Charanjit
Attra, group chief human resources officer
Manish Singh and group chief financial
officer Abhishek Pathak, have also worked
with ICICI Bank in the past.
The Ken has learnt that Sanjay Chougule,
the former group chief internal auditor at
ICICI Bank, is now working with JFSL in a
compliance role. Ranganath Athreya,
former corporate social responsibility and
governance advisor to the private lender,
has joined JFSL as a senior advisor. Both of
them have over 20 years of experience with
the ICICI Group.
There’s also a strong pull factor for senior
ICICI Bank talent—the chance to work
again with banking veteran KV Kamath, the
former ICICI MD and CEO who was
independent director and non-
chairman of JFSL.
“They are trying to create ICICI
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“They are trying to create ICICI
number two. They are picking
out the best of the ICICI lot
from wherever they are and
bringing them to Jio [Financial
Services]”
—A FINANCIAL SERVICES INDUSTRY EXECUTIVE
Besides, the company didn’t even need to
look far to find another eligible talent pool.
“When the lending arm was just getting
formed, a few people from within the [RIL]
group companies were recruited to join
immediately,” said the first employee.
Gayathri Karthik, former product in charge
of current accounts and savings accounts at
Jio Payments Bank, joined the lending arm
to take charge of the consumer loans
product. Vivek Kumar, former fintech
product head at Reliance Retail, is the
group product manager for merchant-
finance solutions.
JESL has inherited fully functional payment
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and insurance broking businesses from
RIL’s prior attempts at financial services,
albeit on a relatively small scale. While Jio
used to sell insurance to its merchant
partners, J Jio Payments Bank had 12,774
| UPI | QR codes as of July compared to
rival Paytm’ 's 32 million.
But it’s the fresh recruits for the lending
and asset-management businesses who
have been tasked with building the
companies from the ground up.
Recruitment mode on
The company has also roped in recruitment
firms Native and EMA Partners. For roles
beyond leadership, it has conducted a
campus recruitment drive at Jio Institute in
Navi Mumbai, and onboarded freshers and
mid-management personnel across verticals.
However, it has not yet posted any vacancies
on its career portal08:42 ol 4M 73%
Top hires
The lending entity’s initial venture into
consumer-durables financing is reminiscent
of the path the late Nanoo Pamnani, former
chairman of Bajaj Finserv and Rajeev Jain,
managing director of Bajaj Finance, took 15
years ago to build the financial institution
into what it is today.
The core team at JFSL’s lending arm
similarly stands at the threshold that can
make or break its future.
The appointment of 53-year-old Dhawan as
CEO of the lending entity signals a focus on
this vertical. “He has dabbled in all parts of
the retail lending business—from
collections to credit policy to loan-book
management,” said a former colleague of
Dhawan’s.
The ex-MD of Experian India has over 27
years of banking experience across
institutions. Apart from working with ABN
AMRO Bank and CSB Bank, Dhawan
headed retail collections at HDFC Bank
before taking charge of credit, policy, and
debt-service management at ICICI Bank
and Jeter landing a Coote nacitinn ac Vac
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