Engage in collaborative

alliances
BSBPMG637
Student Declaration
To be filled out and submitted with assessment responses

X I declare that this task and any attached document related to the task is all my own work and I have not
cheated or plagiarised the work or colluded with any other student(s)

X I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me

X I have correctly referenced all resources and reference texts throughout these assessment tasks.

X I have read and understood the assessment requirements for this unit

X I understand the rights to re-assessment

X I understand the right to appeal the decisions made in the assessment

Unit Title
Unit Code
ASHISH CHELUKALA
Student name

Student ID 66275
number
Student ASHISH Date 16/06/2023
signature
3
Task Number

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 ------OFFICE USE ONLY-----
For Trainer and Assessor to complete:

◻ Student requested reasonable adjustment for the assessment

Marking Sheet Comments

Completed successfully

DNS
N
Did the student satisfactorily:

Y
The student has satisfactorily completed and
submitted the following:

 Case Study – all scenarios addressed in Task

3.1A
 Evaluation in Task 3.1B

Demonstrated ability to:

 Monitor and nurture relationships with
collaborators
 Assess performance of all parties to an
agreement against organisational and
program objectives and expected results,
and address variances
 Make changes to agreements as required
according to organisational policies and
procedures

This is evidenced by:

 Case Study – all scenarios addressed in Task
3.1A
 Evaluation in Task 3.1B
Feedback from the Program Sponsor (trainer
and assessor) on how the collaborative alliance
was managed for the program.

Task Outcome: Satisfactory Not Yet Satisfactory

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 Marking Sheet Comments

Completed successfully

DNS
N
Did the student satisfactorily:

Y
Student Name: ASHISH CHELUKALA

Assessor Name:

Assessor Signature:

Date:

Table of Content

Student Declaration................................................................................................................................................2
Task 3 – Support the evolution of collaborative agreements.................................................5
Task 3.1 Case Study................................................................................................................................................7
References................................................................................................................................................................12

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Task 3 – Support the evolution of collaborative agreements

Task summary and instructions

What is this This Task builds on Task 2.

assessment task
about? As part of your role as Program Manager, you are required to:

 Identify opportunities for collaboration with external companies or

between organisational departments to support the realisation of
program benefits
 Develop a collaborative alliance
 Establish collaborative agreements
 Support the evolution of collaborative agreements

This Task focuses on the last point.

The trainer and assessor will play the role of the Program Sponsor in
simulated work conditions.
Consult with them as required.

The trainer and assessor, in their role as Program Sponsor, will

provide feedback on how collaborative alliances were managed for
the program. This feedback will be provided on the Marking Sheet.

This task comprises of the following assessment methods:

o Product-based ✘
o Direct observation of Role-Play
o Case Study ✘
o Other (specify)

It has been designed to evaluate your ability to/competency in:

 Monitor and nurture relationships with collaborators

 Assess performance of all parties to an agreement against
organisational and program objectives and expected results, and
address variances
 Make changes to agreements as required according to
organisational policies and procedures

You are required to address the following:

 Task 3.1 Case Study
o Address the scenarios provided

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 Task summary and instructions

o Evaluate the performance of the collaborative alliance

What do I need to do  submit the completed assessment tasks, according to instructions,

to complete this task
satisfactorily?
 complete the tasks with sufficient detail and present them in a
professional manner,
 use your own words and reference sources appropriately,
 meet the word count where required,
 use the scenario provided,
 use the templates provided where required,
 for your performance to be deemed satisfactory in this
assessment task you must satisfactorily address all of the
assessment criteria,
 if part of this task is not satisfactorily completed you will be asked
to complete further assessment to demonstrate satisfactory
performance.

Specifications You must deliver/participate in:

 NA

You must submit to GOALS

 Case Study – all scenarios addressed

 Evaluation

Resources and • Computer with Internet access

equipment • Access to Microsoft Office suites or similar software
• Learning material
• Scenario for assessment as provided
• Appendices as provided
• Relevant policies and procedures as provided
• Templates as provided

Re-submission You will be provided feedback on your performance by the Assessor.

opportunities The feedback will indicate if you have satisfactorily addressed the
requirements of each part of this task. If any parts of the task are not
satisfactorily completed, the assessor will explain why, and provide
you written feedback along with guidance on what you must
undertake to demonstrate satisfactory performance. Re-assessment
attempt(s) will be arranged at a later time and date. You have the
right to appeal the outcome of assessment decisions if you feel that
you have been dealt with unfairly or have other appropriate grounds
for an appeal. You are encouraged to consult with the assessor prior
to attempting this task if you do not understand any part of this task

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 Task summary and instructions

or if you have any learning issues or needs that may hinder you when
attempting any part of the assessment.

Complete the following activities:

Task 3.1 Case Study

You are working with the collaborative ally in your program. Assume the scenarios below occurred.
Contextualise each scenario to reflect your program and plans where required.

You have received a series of reports that have highlighted the following issues

A. Two of the KPIs set in the collaboration plan are not on track (specify the KPIs).

Contextualization: In the context of your program, which focuses on promoting renewable

energy solutions, one of the KPIs set in the collaboration plan could be "Increase the
percentage of energy generated from renewable sources by 20% by the end of the year."
However, the report indicates that the current progress shows only a 10% increase,
indicating that this KPI is not on track. Another KPI related to the program's objective could
be "Reduce carbon emissions by 30% compared to the baseline." However, the report
reveals that the carbon emissions reduction is currently at 15%, indicating that this KPI is
also not on track.

This situation highlights the need to address the performance issues related to these specific
KPIs. It may require evaluating the root causes, engaging with the collaborative ally, and
jointly developing strategies to improve performance and get the KPIs back on track. It
could involve revisiting the collaboration plan, identifying potential bottlenecks, and
implementing corrective measures to ensure progress towards the program's objectives.
Regular monitoring and proactive communication with the collaborative ally would be
essential to address these issues effectively.

B. The following happened:

o The collaborative ally is no longer able to share all the resources that were agreed upon
(specify what resources)
o The collaborative ally is not providing timely reports/feedback as agreed because they
think it is time-consuming

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 B. The collaborative ally is no longer able to share all the resources that were agreed upon
(specify what resources).

Contextualization: In the context of your program, which aims to provide educational

resources to underprivileged communities, the collaborative ally could have agreed to share
their library of digital learning materials, including e-books, online courses, and educational
videos. However, due to unforeseen circumstances, such as budget constraints or changes
in their organizational priorities, the collaborative ally is no longer able to provide the
complete set of agreed-upon resources.

This situation poses a challenge as it affects the availability and quality of resources that
were crucial for the success of the program. It would require revisiting the collaboration
agreement, engaging in open and honest communication with the ally, and exploring
alternative solutions. Possible approaches could include seeking alternative sources for the
missing resources, collaborating with other organizations that can provide similar resources,
or redefining the resource-sharing arrangement based on the ally's limitations.

B. The collaborative ally is not providing timely reports/feedback as agreed because they
think it is time-consuming.

Contextualization: In the context of your program, which involves implementing a

community development project, timely reports and feedback from the collaborative ally
play a crucial role in monitoring progress, assessing outcomes, and making informed
decisions. However, the ally has expressed concerns that providing the requested reports
and feedback is time-consuming and burdensome.

This situation highlights the need for open communication and understanding between both
parties. It would be essential to engage in a constructive dialogue with the ally to address
their concerns and emphasize the importance of timely reporting and feedback in achieving
the program objectives. Exploring ways to streamline the reporting process, providing
necessary support or templates, and highlighting the value and impact of the feedback in
driving program improvements could help overcome the ally's perception of time-consuming
reporting.

C. The Program Board has decided to discontinue one of your program projects (specify which
project) and cut your program budget by 15%.

Scenario: The following happened:

C. The Program Board has decided to discontinue one of your program projects (specify

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 which project) and cut your program budget by 15%.

Contextualization: In the context of your program, which focuses on promoting sustainable

agriculture practices, one of the program projects could be the "Farmers Training and
Capacity Building Program." However, due to various reasons, such as changes in funding
priorities or program performance assessment, the Program Board has made the decision to
discontinue this specific project.

This decision would have significant implications for the program's overall objectives and
activities. The Farmers Training and Capacity Building Program may have been instrumental
in providing vital training and support to farmers, enhancing their knowledge and skills in
sustainable agricultural practices. The discontinuation of this project would result in a gap in
the program's ability to deliver targeted support to farmers and could impact the overall
effectiveness and outcomes of the program.

D. The collaborative ally is implementing a new knowledge management system that requires
substantial work, new processes, and personnel training.

The new system will have to be used in work tasks covered in the collaborative alliance.

A) Manage the collaborative alliance

For each scenario, address the following:

 Identify, analyse and evaluate how the program and the collaborative alliance is impacted
 Outline how the issue management process is applied (including the escalation process)
 Outline how you maintain a productive working relationship with the collaborative ally
 Identify what changes in the MOU and collaboration plan need to be negotiated and
implemented (if any, for the scenario) following relevant policies and procedures
 Outline how to address any variance to expected results based on the impact of the
scenario on the objectives of the collaboration and, therefore, the program

(150-200 words in total/scenario)

Scenario A
Identify, analyze, The program's progress towards achieving the stated objectives is
and evaluate how hindered due to the underperformance of the KPIs in the collaboration
the program and plan. The collaborative alliance may face challenges in meeting their
the collaborative commitments.
alliance are
impacted
Outline how the The issue management process involves identifying the root causes of

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 Scenario A
issue management the underperformance, engaging in open communication with the
process is applied collaborative ally, and jointly developing strategies to improve
(including the performance.
escalation process)
Outline how you Maintaining a productive working relationship requires proactive
maintain a communication, transparency, and collaborative problem-solving. Regular
productive working updates and feedback sessions can help address concerns and maintain
relationship with trust.
the collaborative
ally
Identify what Changes to the MOU and collaboration plan may be required to address
changes in the the underperformance of the KPIs. These changes should outline revised
MOU and targets, action plans, and monitoring mechanisms to get the KPIs back on
collaboration plan track.
need to be
negotiated and
implemented (if
any, for the
scenario)
Outline how to To address the variance, a corrective action plan can be developed in
address any collaboration with the ally. This plan may include revised strategies,
variance to additional resources, and regular monitoring to ensure progress towards
expected results the objectives.
based on the
impact of the
scenario on the
objectives of the
collaboration

Scenario B
Identify, analyze, The program's effectiveness and outcomes may be compromised due to
and evaluate how the collaborative ally's inability to share the agreed-upon resources and
the program and provide timely reports/feedback.
the collaborative
alliance are
impacted
Outline how the The issue management process involves addressing the resource
issue management limitation issue by exploring alternative sources and renegotiating the
process is applied resource-sharing arrangement. For the reports/feedback delay, it requires
(including the engaging in open communication and emphasizing the importance of

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 Scenario B
escalation process) timely reporting and feedback.
Outline how you Maintaining a productive working relationship entail fostering open
maintain a communication, understanding the ally's concerns, exploring solutions
productive working together, and emphasizing the mutual benefits of timely reporting and
relationship with feedback.
the collaborative
ally
Identify what Changes in the MOU and collaboration plan may involve revisiting the
changes in the resource-sharing agreement, identifying alternative sources, and defining
MOU and revised reporting timelines and expectations.
collaboration plan
need to be
negotiated and
implemented (if
any, for the
scenario)
Outline how to To address the variance, it requires finding alternative resources to
address any compensate for the missing ones. Streamlining reporting processes,
variance to providing support, and emphasizing the value of feedback can help
expected results address the impact on collaboration objectives and the overall program.
based on the
impact of the
scenario on the
objectives of
collaboration

Scenario C
Identify, analyze, The discontinuation of the Farmers Training and Capacity Building
and evaluate how Program and the budget cut of 15% would significantly impact the
the program and program's ability to provide targeted support to farmers and execute
the collaborative planned activities.
alliance are
impacted
Outline how the The issue management process involves understanding the Program
issue management Board's decision, analyzing the reasons behind it, and exploring
process is applied alternative strategies to address the gap in farmer support and adapt to
(including the the reduced budget.
escalation process)
Outline how you Maintaining a productive working relationship requires open

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 Scenario C
maintain a communication with the collaborative ally, discussing the impact of the
productive working program changes, and collaboratively exploring adjustments to align with
relationship with the new circumstances.
the collaborative
ally
Identify what Changes in the MOU and collaboration plan may include revising the
changes in the program's objectives, reallocating resources to alternative projects, and
MOU and redefining the collaborative ally's roles and contributions based on the
collaboration plan revised program scope.
need to be
negotiated and
implemented (if
any, for the
scenario)
Outline how to To address the variance, it would involve reassessing the program's
address any objectives, adjusting activities and deliverables, seeking alternative
variance to funding sources, and exploring partnerships to bridge the gap created by
expected results the discontinued project.
based on the
impact of the
scenario on the
objectives of the
collaboration and,
therefore, the
program

Scenario D
Identify, analyze, The implementation of a new knowledge management system by the
and evaluate how collaborative ally would require substantial work, new processes, and
the program and personnel training. This implementation would impact the way work tasks
the collaborative are performed within the collaborative alliance.
alliance are
impacted
Outline how the The issue management process involves assessing the impact of the new
issue management knowledge management system on the collaborative alliance, identifying
process is applied potential challenges or barriers, and developing strategies to address
(including the them effectively.
escalation process)
Outline how you Maintaining a productive working relationship requires open and frequent

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 Scenario D
maintain a communication with the collaborative ally to understand the system
productive working implementation process, provide necessary support, and ensure
relationship with alignment with the collaborative alliance's objectives.
the collaborative
ally
Identify what Changes in the MOU and collaboration plan may include incorporating
changes in the provisions related to the adoption of the new knowledge management
MOU and system, defining responsibilities for training and support, and outlining
collaboration plan any adjustments to work processes or tasks.
need to be
negotiated and
implemented (if
any, for the
scenario)
Outline how to To address the variance, it would involve conducting training sessions for
address any personnel, facilitating the transition to the new system, monitoring its
variance to usage and effectiveness, and making any necessary adjustments to
expected results ensure that work tasks within the collaborative alliance align with the
based on the program's objectives.
impact of the
scenario on the
objectives of
collaboration

B) Evaluation

Based on your work in this assessment, the scenarios you responded to and self-reflection:
 Assess and evaluate the performance of both parties against the organisational and
program objectives and expected results.
 Determine lessons learned.
 Reflect on how you could improve your managerial and leadership skills when engaging in
collaborative alliance.
(100-150 words)

Based on my work in this assessment, I have assessed and evaluated the performance of
both parties involved in the collaborative alliances against the organizational and program
objectives. Through the analysis of the scenarios, it became clear that there were
challenges and variances in achieving the desired outcomes. For instance, in Scenario A,

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 two KPIs were not on track, indicating a need for improvement. In Scenario B, issues with
resource sharing and timely reporting were identified, affecting the effectiveness of the
collaboration. Lastly, in Scenario C, the discontinuation of a program project and budget
cuts impacted the program's ability to achieve its objectives.
From these scenarios, I have learned valuable lessons about the importance of effective
communication, ongoing monitoring, and proactive problem-solving in collaborative
alliances. It is crucial to establish clear expectations, regularly review progress, and address
issues promptly to ensure alignment with organizational and program objectives.
Furthermore, reflecting on my managerial and leadership skills, I have identified areas for
improvement. Strengthening my ability to negotiate and define collaboration agreements,
including robust performance monitoring mechanisms, would help to identify and address
potential challenges early on. Enhancing my skills in conflict resolution and issue
management would also contribute to maintaining productive working relationships with
collaborative allies.
Overall, this assessment has provided valuable insights into the complexities and dynamics
of collaborative alliances. It has highlighted the need for continuous evaluation, adaptability,
and growth as a program manager to ensure successful outcomes and the achievement of
organizational and program objectives.

References

Leischnig, A., & Geigenmüller, A. (2020). Examining alliance management capabilities in

university-industry collaboration. Journal of Technology Transfer, 45(1), 9–30.
https://doi.org/10.1007/s10961-018-9671-7
Reed, G., Brunet, N. M., & Natcher, D. C. (2020). Can indigenous community-based monitoring act
as a tool for sustainable self-determination? The Extractive Industries and Society, 7(4),
1283–1291. https://doi.org/10.1016/j.exis.2020.04.006

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