Dear Sir/Madam,

I am writing to express my disappointment regarding my recent dining experience at your restaurant,

The Gourmet Haven, on the evening of October 5th.

Upon arriving at the restaurant, my party and I were greeted warmly, and we were seated promptly.
However, our initial positive impression quickly deteriorated as the evening progressed. The primary
issues we encountered were related to the service and the quality of the food.

Firstly, the service was subpar. Our server seemed rushed and inattentive, rarely checking on our
table. It took an exorbitantly long time for our orders to be taken, and when our food finally arrived,
it was cold. Furthermore, our requests for refills on beverages were ignored, leaving us parched
throughout the meal.

Secondly, the quality of the dishes served was far from the standard we expected from The Gourmet
Haven. The appetizers were undercooked and lacked seasoning, and the main courses were
overcooked and lacked the flavors we've come to associate with your establishment. This stark
departure from our previous delightful experiences was truly disappointing.

I understand that even the best establishments can have off nights, but the cumulative effect of
these shortcomings on our evening was substantial. I believe that such issues should not be
commonplace at a restaurant of your reputation.

I kindly request that you address these concerns promptly to maintain the high standard we have
come to expect from The Gourmet Haven. We hope that our next visit will once again meet our
expectations of exceptional service and culinary excellence.

Yours sincerely,

Daryna Domanska