ORGANISATIONAL CULTURE – CONTROLLER AND ACCOUNTANT GENERAL’S

DEPARTMENT
Organizational culture is the result of shared learning experiences that eventually lead to basic
beliefs accepted and taken for granted by the group's or organization's members.
This suggests that an organization's culture is an embodiment of the shared, cooperative ideals
and presumptions that form its philosophies and objectives. It encompasses an organization's
internal processes as well as how its members interact with one another. Change prompted by
important agents has an impact on it. The importance of embracing radical transformation and
collaborative organization is growing as the public sector faces current and future challenges.
How Employees are socialized to Organizational Culture– Using the Controller And
Accountant General’s Department.

FORMAL
Employees Training
Reinforcing culture can be accomplished through training and learning interventions if you want
to foster curiosity and learning in your workforce. By setting up a training program or writing an
organizational culture piece that they can go back to, you may inform them on the primary
culture goals, aims, and examples of your firm as well as the specifics of your corporate culture.
This explains the culture of your company to them. A face-to-face session is one method to learn,
but if you want your staff to participate more actively, you might want to think about holding
training online.
Repetition of information
In the learning process known as spaced repetition, important information is repeated at regular
intervals. This approach is typically used by trainers and supervisors to ensure that their trainees
continue to process new information in their minds rather than merely storing it for later recall.
Likewise, you can apply it to aid in the long-term retention of your organization's principles and
procedures among your staff members.

Consistency in official communications

Organizations frequently employ a tone of voice to convey their brand and culture through
words, both spoken and written. Everyone on your team will learn your company's culture and be
better able to adapt to it if you use the tone of voice consistently, whether communicating with
colleagues or clients. For instance, the pronouns "Mister" and "Ma'am" should always be used if
your organization wants to create a formal atmosphere where persons with more authority should
be addressed differently. In the meantime, if you want to create a warm and intimate
organizational culture at work, use a more relaxed and playful tone.

Organize team-building activities

Team building is another way that employees can learn about the culture of an organization. Plan
business culture events that will unite your staff and help them understand your brand and
culture through camaraderie and connection. The members of your business can learn a lot about
one another through team building, including how they communicate, organize, and solve
problems. Following that, they might apply what they learned to enhance their work ethics and
practices.
You can organize team-building activities for remote teams that will enable your staff to connect
digitally, no matter where they are.

Offer Mentorship Programs

Through team building, employees can also learn about the culture of an organization. Plan
business culture events that will unite your staff and, via connection and bonding, help them
better understand your brand and culture. Team building is a fantastic method for your
organization's members to get to know one another and discover things like how they plan,
communicate, and solve problems. Then, they might apply these observations to enhance their
work ethics and practices.
For remote teams, you can also organize team-building activities that will let your workers
connect digitally, no matter where they are.

Encourage E-learning
With the tremendous increase in smartphone users nowadays, why not use this trend to teach
your staff about your organization's culture and values? Adopting a mobile learning method
would provide your employees with the maximum ease in learning more about your company
culture at any time and from any location. Consider how many field personnel and remote
workers you can teach and educate about your company culture by making learning conveniently
accessible through their mobile devices. Using this learning technique will result in better
corporate culture management and increased participation from your team.

INFORMAL
Organizational History
Organizational stories are frequently built on noteworthy previous occurrences that are
frequently discussed and shared with other workers, especially new hires. These tales may relate
to the organization's founders, their conquests, their achievements and failures, and even how
culture is passed down and developed. Retelling stories is a common way to reinforce values, as
well as what engaged employees should and shouldn't do.
Including narrative design in your learning interventions can be a very effective strategy for
giving your staff examples of the proper behavior in action.
Organizational ceremonies
Rituals and ceremonies are repeated patterns that can be utilized to highlight an organization's
essential principles and values, or what the business stands for. A motif is when symbols or
patterns are used repeatedly to convey thoughts. The rituals of organizations contain this
concept. For instance, if your firm has an outcome-based culture, praising employees for their
hard work on a regular basis might assist them learn about this culture. Offer tangible rewards
for your company's best performers, such as a gadget or a coffee gift card. In order to recognize
the accomplishments of your staff from the previous month, you can arrange regular lunches
with them. Setting up such rituals and ceremonies sends a powerful message to your staff about
your company and culture.

Organizational Leaders
The best performers who exhibit outstanding behavior are organizational leaders, sometimes
known as Champions. Remember that culture is something you learn. These individuals exhibit
the conduct and work ethics that most closely align with the mission and values of your
company. The other employees will have a notion of the person they should emulate to change
and adapt to your corporate culture if you have these individuals serving as role models in your
learning organization.
Establish cultural symbols
Symbols represent the culture of an organization, giving employees a sense of self and
motivation. Traditionally, they use nonverbal cues like corporate logos and branding to connect
with others inside the firm. Additionally, you can educate your staff on organizational culture by
posting messages on the office walls, designing special room labels for conference rooms, or
dispensing office supplies.