1 VOCABULARY ina hotel a Match the words and symbols. reception /ni'sep{o) the levator lover asingle room singl rom adauble room the first floor /fors (second, third, etc.) b @43)) Listen and check 2 @¢ INTRODUCTION a @44)) Watch or listen to Jenny and Rob. Mark the sentences T (true) or F (false). 1 Rob livesand works in London. He'sa writer fora maguzine ‘The name of his magazine is London 20seven. 4 Jenny is British 5 She's anassistant editor 6 Iesher second time in the UK. b_ Watch or listen again. Say why the F sentences are false. 3 M4 CHECKING IN 45) Watch oF listen to Jenny checking into a hotel room. Answer the questions. 1 Complete Jenny's last name: ZI_LL 2. Whar'sher room number? Sk b_ Watch or listen again. Complete the You Hear phrases. ») You Heer Good evening, madam. Can you ‘that, please? For five nights? Canthave your passport, please? Thank you. Can you sign here, 2 Thank you. Here's your Its room 306, on the third floor, The is over there. ‘Yes. Enjoy your stay, Ms, Zielinski O Amer n and British English You Say) Hallo. have a reservation. My name's Jennifer Zielinski ZAELINSK Yes, that's right. Justa second.,Here you are, ‘The lft? Oh, the elevator. Thank you. elevator=AmericanEnglish Uft= British English 2= (7 in American English, ‘7c! in British English, Greetings Good morning Good evening = 6:00 pm.> Good nigh Madam =a polite way to greet a woman, Sir=a polite way to greet aman 12:00pm. Good afternoon = 12:00 pm. > 6:00 pm, Goodbye (when you goto bec) © (946)) Watch or listen and repeat the You Say phrases. Copy the chythm.