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Solution Manual For Essentials of Contemporary Management Canadian 5th Edition by Jones George Haddad ISBN 1259088782 9781259088780
Solution Manual For Essentials of Contemporary Management Canadian 5th Edition by Jones George Haddad ISBN 1259088782 9781259088780
CHAPTER TWO
MANAGING THE ORGANIZATIONAL ENVIRONMENT
INSTRUCTOR MANUAL
OVERVIEW OF THE CHAPTER
In this chapter, we explore the nature of the external forces—the forces and conditions
that operate beyond an organization’s boundaries but affect a manager’s ability to acquire and
utilize resources. The two levels of the external environment, often referred to as the specific
and general components, create opportunities and threats managers must deal with and thus
affect the way organizations plan, organize, lead, and control resources to achieve
organizational goals. We discuss the ways that managers can adjust and respond to forces in
the organization’s environment to capitalize on opportunities and minimize threats. By the end of
the chapter, you will understand the steps managers must take to ensure that organizations
adequately address and appropriately respond to the external environment to meet the
challenges they face in the global economy.
LEARNING OUTCOMES
LO1 Explain why the ability to perceive, interpret, and respond appropriately to the
organizational environment is crucial for managerial success.
1
Jones, George, Haddad, Essentials of Contemporary Management, 5thCE Instructor`s Manual
LO2 Identify the main forces in an organization’s external environment and the challenges
these forces present to managers.
LO3 Explain the changes in the global economy that lead to opportunities and threats.
LO4 Explain the ways managers can minimize threats and uncertainty from forces in
the external environment.
LO5 Evaluate the major challenges managers face in gaining a competitive advantage in
the global economy
KEY TERMS
Lecture Outline
Opening Case Questions from the text: Answer can be found on page 74 of the text.
Globalization: is the set of specific and general forces that work together to integrate and
connect economic, political and social systems across countries, cultures, or geographic regions
so that nations become increasingly interdependent and similar.
I. Explain why the ability to perceive, interpret, and respond appropriately to the
organizational environment is crucial for managerial success.
II. Identify the main forces in an organization’s external environment and the challenges
these forces present to managers.
4 Competitors.
a. Competitors are organizations that produce goods and services that are
similar to a particular organization’s goods and services.,
b. The rivalry between competitors is potentially the most threatening force that
managers must deal with.
c. The potential for new competitors to enter a task environment is a function of
barriers to entry.
i. Barriers to entry are factors that make it difficult and costly for an
organization to enter a particular task environment.
ii. The higher the barriers to entry, the smaller the number of competitors.
d. Barriers to entry result from two sources:
i. Economies of scale are the cost advantages associated with large
operations.
If organizations already in the task environment enjoy significant
economies of scale, then their costs are lower. Newcomers find it
expensive to enter the industry.
ii. Brand loyalty is a customers’ preference for the products
of organizations currently existing.
If established organizations enjoy significant brand loyalty, then a new
entrant will find it difficult and costly to obtain market share.
Newcomers must bear huge advertising costs to build customer
awareness.
iii.In some cases, government regulations function as a barrier to entry.
e. A high level of rivalry among competitors creates a task environment that is
highly threatening and causes difficulty for managers trying to gain access
to resources.
f. Not-for-profit organizations also have customers, suppliers, and competitors
that influence and pressure managers.
Atilia lex, gave the pretor and a majority of the tribunes power of
appointing guardians to those minors who were not previously
provided for by their parents. It was enacted about A.U.C.
560.――Another, A.U.C. 443, which gave the people power of
electing 20 tribunes of the soldiers in four legions. Livy, bk. 9, ch. 30.
Atilla, the mother of the poet Lucan. She was accused of conspiracy by
her son, who expected to clear himself of the charge. Tacitus, Annals,
bk. 15, ch. 56.
Atīna, an ancient town of the Volsci, one of the first which began
hostilities against Æneas. Virgil, Æneid, bk. 7, li. 630.
Atinas, a friend of Turnus, &c. Virgil, Æneid, bk. 11, li. 869.
Atinia lex, was enacted by the tribune Atinius. It gave a tribune of the
people the privileges of a senator, and the right of sitting in the
senate.
Atlas, one of the Titans, son of Japetus and Clymene, one of the
Oceanides. He was brother to Epimetheus, Prometheus, and
Menœtius. His mother’s name, according to Apollodorus, was Asia.
He married Pleione daughter of Oceanus, or Hesperis, according to
others, by whom he had seven daughters, called Atlantides. See:
Atlantides. He was king of Mauritania, and master of 1000 flocks of
every kind, as also of beautiful gardens, abounding in every species
of fruit, which he had entrusted to the care of a dragon. Perseus, after
the conquest of the Gorgons, passed by the palace of Atlas, and
demanded hospitality. The king, who was informed by an oracle of
Themis that he should be dethroned by one of the descendants of
Jupiter, refused to receive him, and even offered him violence.
Perseus, who was unequal in strength, showed him Medusa’s head,
and Atlas was instantly changed into a large mountain. This
mountain, which runs across the deserts of Africa east and west, is so
high that the ancients have imagined that the heavens rested on its
top, and that Atlas supported the world on his shoulders. Hyginus
says that Atlas assisted the giants in their wars against the gods, for
which Jupiter compelled him to bear the heavens on his shoulders.
The fable that Atlas supported the heavens on his back, arises from
his fondness for astronomy, and his often frequenting elevated places
and mountains, whence he might observe the heavenly bodies. The
daughters of Atlas were carried away by Busiris king of Egypt, but
redeemed by Hercules, who received, as a reward from the father, the
knowledge of astronomy, and a celestial globe. This knowledge
Hercules communicated to the Greeks; whence the fable has further
said, that he eased for some time the labours of Atlas by taking upon
his shoulders the weight of the heavens. According to some authors
there were two other persons of that name, a king of Italy, father of
Electra, and a king of Arcadia, father of Maia the mother of Mercury.
Virgil,, Æneid, bk. 4, li. 481; bk. 8, li. 186.—Ovid, Metamorphoses,
bk. 4, fable 17.—Diodorus, bk. 3.—Lucan, bk. 9, li. 667, &c.—
Valerius Flaccus, bk. 5.—Hyginus, fables 83, 125, 155, 157, 192.—
Aratus, Astronomia.—Apollodorus, bk. 1.—Hesiod, Theogony,
li. 508, &c.――A river flowing from mount Hæmus into the Ister.
Herodotus, bk. 4, ch. 49.
Atrăces, a people of Ætolia, who received their name from Atrax son of
Ætolus. Their country was called Atracia.
Atrĕbātes, now Artois, a people of Gaul, who, together with the Nervii,
opposed Julius Cæsar with 15,000 men. They were conquered, and
Comius, a friend of the general, was set over them as king. They
were reinstated in their former liberty and independence, on account
of the services of Comius. Cæsar, Gallic War, bk. 2, &c.
Atronius, a friend of Turnus, killed by the Trojans. Virgil, Æneid, bk. 10.
Attarras, an officer who seized those that had conspired with Dymnus
against Alexander. Curtius, bk. 6.
Atthis, a daughter of Cranaus II. king of Athens, who gave her name to
Attica, according to Apollodorus, bk. 3, ch. 14.
Attĭcus, one of Galba’s servants, who entered his palace with a bloody
sword, and declared he had killed Otho. Tacitus, Histories,
bk. 1.――Titus Pomponius, a celebrated Roman knight, to whom
Cicero wrote a great number of letters, which contained the general
history of the age. They are now extant, and divided into 17 books. In
the time of Marius and Sylla, Atticus retired to Athens, where he so
endeared himself to the citizens, that after his departure they erected
statues to him in commemoration of his munificence and liberality.
He was such a perfect master of the Greek writers, and spoke their
language so fluently, that he was surnamed Atticus; and, as a proof of
his learning, he favoured the world with some of his compositions.
He behaved in such a disinterested manner, that he offended neither
of the inimical parties at Rome, and both were equally anxious of
courting his approbation. He lived in the greatest intimacy with the
illustrious men of his age, and he was such a lover of truth, that he
not only abstained from falsehood even in a joke, but treated with the
greatest contempt and indignation a lying tongue. It is said that he
refused to take aliments when unable to get the better of a fever; and
died in the 77th year, B.C. 32, after bearing the amiable character of
peacemaker among his friends. Cornelius Nepos, one of his intimate
friends, has written a minute account of his life. Cicero, Letters to
Atticus, &c.――Herodes, an Athenian in the age of the Antonines,
descended from Miltiades, and celebrated for his munificence. His
son of the same name was honoured with the consulship, and he
generously erected an aqueduct at Troas, of which he had been made
governor by the emperor Adrian, and raised, in other parts of the
empire, several public buildings as useful as they were magnificent.
Philostratus, Lives of the Sophists, bk. 2, p. 548.—Aulus Gellius,
Noctes Atticæ.――A consul in the age of Nero, &c. Tacitus, Annals,
bk. 15.
Atūrus, a river of Gaul, now the Adour, which runs at the foot of the
Pyrenean mountains into the bay of Biscay. Lucan, bk. 1, li. 420.
Atys, an ancient king of Lydia, who sent away his son Tyrrhenus with a
colony of Lydians, who settled in Italy. Herodotus, bk. 1,
ch. 7.――A son of Crœsus king of Lydia. He was forbidden the use
of all weapons by his father, who had dreamt that he had been killed.
Some time after this, Atys prevailed on his father to permit him to go
to hunt a wild boar which laid waste the country of Mysia, and he
was killed in the attempt by Adrastus, whom Crœsus had appointed
guardian over his son, and thus the apprehensions of the monarch
were realized. Herodotus, bk. 1, ch. 34, &c. See: Adrastus.――A
Trojan who came to Italy with Æneas, and is supposed to be the
progenitor of the family of the Atti at Rome. Virgil, Æneid, bk. 5,
li. 568.――A youth to whom Ismene the daughter of Œdipus was
promised in marriage. He was killed by Tydeus before his nuptials.
Statius, Thebiad, bk. 8, li. 598.――A son of Limniace the daughter
of the river Ganges, who assisted Cepheus in preventing the marriage
of Andromeda, and was killed by Perseus with a burning log of
wood. Ovid, Metamorphoses, bk. 5, li. 47.――A celebrated shepherd
of Phrygia, of whom the mother of the gods, generally called Cybele,
became enamoured. She entrusted him with the care of her temple,
and made him promise that he always would live in celibacy. He
violated his vow by an amour with the nymph Sangaris, for which
the goddess made him so insane and delirious, that he castrated
himself with a sharp stone. This was afterwards intentionally done by
his sacerdotal successors in the service of Cybele, to prevent their
breaking their vows of perpetual chastity. This account is the most
general and most approved. Others say that the goddess became fond
of Atys, because he had introduced her festivals in the greatest part
of Asia Minor, and that she herself mutilated him. Pausanias relates,
in Achaia, ch. 17, that Atys was the son of the daughter of the
Sangar, who became pregnant by putting the bough of an almond tree
in her bosom. Jupiter, as the passage mentions, once had an amorous
dream, and some of the impurity of the god fell upon the earth, which
soon after produced a monster of a human form, with the
characteristics of the two sexes. This monster was called Agdistis,
and was deprived by the gods of those parts which distinguished the
male sex. From the mutilated parts which were thrown upon the
ground, rose an almond tree, one of whose branches a nymph of the
Sangar gathered, and placed in her bosom as mentioned above. Atys,
as soon as born, was exposed in a wood, but preserved by a she-goat.
The genius Agdistis saw him in the wood, and was captivated with
his beauty. As Atys was going to celebrate his nuptials with the
daughter of the king of Pessinus, Agdistis, who was jealous of his
rival, inspired by his enchantments the king and his future son-in-law
with such an uncommon fury, that they both attacked and ♦mutilated
one another in the struggle. Ovid says, Metamorphoses, bk. 10,
fable 2, &c., that Cybele changed Atys into a pine tree as he was
going to lay violent hands upon himself, and ever after that tree was
sacred to the mother of the gods. After his death, Atys received
divine honours, and temples were raised to his memory, particularly
at Dymæ. Catullus, the Adventures of Atys [Attis] and Berecynthia
[Cybele].—Ovid, Metamorphoses, bk. 10, fable 3; Fasti, bk. 4,
li. 223, &c.—Lucian, Deâ Syriâ.――Sylvius, son of Albius Sylvius,
was king of Alba. Livy, bk. 1, ch. 3.
♦ ‘multilated’ replaced with ‘mutilated’
Avarīcum, a strong and fortified town of Gaul, now called Bourges, the
capital of Berry. Cæsar, Gallic War, bk. 7.
Aufeia aqua, called afterwards Marcia, was the sweetest and most
wholesome water in Rome, and it was first conveyed into the city by
Ancus Martius.
Aufĭdia lex, was enacted by the tribune Aufidius Lurco, A.U.C. 692. It
ordained, that if any candidate, in canvassing for an office, promised
money to the tribunes, and failed in the performance, he should be
excused; but if he actually paid it, he should be compelled to pay
every tribune 6000 sesterces.
Aufĭdus, a river of Apulia falling into the Adriatic sea, and now called
Ofanto. It was on its banks that the Romans were defeated by
Hannibal at Cannæ. The spot is still shown by the inhabitants, and
bears the name of the field of blood. Horace, bk. 3, ode 30; bk. 4,
ode 9.—Virgil, Æneid, bk. 11, li. 405.
Augarus, an Arabian who, for his good offices obtained the favours of
Pompey, whom he vilely deceived. Dio Cassius.――A king of
Osroene, whom Caracalla imprisoned, after he had given him solemn
promises of friendship and support. Dio Cassius, bk. 78.
Augias and Augeas, son of Eleus, or Elius, was one of the Argonauts,
and afterwards ascended the throne of Elis. He had an immense
number of oxen and goats, and the stables in which they were kept
had never been cleaned, so that the task seemed an impossibility to
any man. Hercules undertook it, on promise of receiving as a reward
the tenth part of the herds of Augias, or something equivalent. The
hero changed the course of the river Alpheus, or, according to others,
of the Peneus, which immediately carried away the dung and filth
from the stables. Augias refused the promised recompense on
pretence that Hercules had made use of artifice, and had not
experienced any labour or trouble, and he further drove his own son
Phyleus from his kingdom, because he supported the claims of the
hero. The refusal was a declaration of war. Hercules conquered Elis,
put to death Augias, and gave the crown to Phyleus. Pausanias says,
bk. 5, chs. 2 & 3, that Hercules spared the life of Augias for the sake
of his son, and that Phyleus went to settle in Dulichium; and that at
the death of Augias his other son, Agasthenes succeeded to the
throne. Augias received, after his death, the honours which were
generally paid to a hero. Augias has been called the son of Sol,
because Elius signifies the sun. The proverb of Augean stable is now
applied to an impossibility. Hyginus, fables 14, 30, 157.—Pliny,
bk. 17, ch. 9.—Strabo, bk. 8.—Apollodorus, bk. 2.
♠ ‘H. 15, c. 70’ replaced with ‘Annals, bk. 15, ch. 50’
Augustŭlus, the last Roman emperor of the west, A.D. 475, conquered
by Odoacer king of the Heruli.
Avĭdiēnus, a rich and sordid man, whom Horace styles happy, bk. 2,
satire 2, li. 55.
Aulestes, a king of the Etrurians when Æneas came into Italy. Virgil,
Æneid, bk. 12, li. 290.
Aulētes, a general who assisted Æneas in Italy, with 100 ships. Virgil,
Æneid, bk. 10, li. 207.――The surname of one of the Ptolemean
kings, father to Cleopatra.
Auras, a European river, flowing into the Ister from mount Hæmus.
Herodotus, bk. 4, ch. 49.
Aurelia lex, was enacted A.U.C. 653, by the pretor Lucius Aurelius
Cotta, to invest the Senatorian and Equestrian orders, and the Tribuni
Ærarii, with judicial power.――Another, A.U.C. 678. It abrogated a
clause of the Lex Cornelia and permitted the tribunes to hold other
offices after the expiration of the tribuneship.
Auser, Auseris, and Anser, a river of Etruria, which joins the Arnus
before it falls into the Tyrrhene sea.
Auson, a son of Ulysses and Calypso, from whom the Ausones, a people
of Italy, are descended.
Auster, one of the winds blowing from the south, whose breath was
pernicious to flowers as well as to health. He was parent of rain.
Virgil, Eclogues, poem 2, li. 58. See: Venti.
Austesion, a Theban, son of Tisamenus. His son Theras led a colony into
an island which, from him, was called Thera. Herodotus, bk. 4.—
Pausanias.
Autūra, the Eure, a river of Gaul which falls into the Seine.
Auxesia and Damia, two virgins who came from Crete to Trœzene,
where the inhabitants stoned them to death in a sedition. The
Epidaurians raised them statues by order of the oracle, when their
country was become barren. They were held in great veneration at
Trœzene. Herodotus, bk. 5, ch. 82.—Pausanias, bk. 2, ch. 30.
Axĕnus, the ancient name of the Euxine sea. The word signifies
inhospitable, which was highly applicable to the manners of the
ancient inhabitants of the coast. Ovid, bk. 4; Tristia, poem 4, li. 56.
Axona, a river of Belgic Gaul, which falls into the Seine below Paris.
The inhabitants of the neighbourhood were called Axones.
Azonax, a man who taught Zoroaster the art of magic. Pliny, bk. 30.
Azorus, one of the Argonauts.
Babilus, an astrologer in Nero’s age, who told the emperor to avert the
danger which seemed to hang upon his head, from the appearance of
a hairy comet, by putting all the leading men of Rome to death. His
advice was faithfully followed. Suetonius, Nero, ch. 36.
Bacchus, was son of Jupiter and Semele the daughter of Cadmus. After
she had enjoyed the company of Jupiter, Semele was deceived, and
perished by the artifice of Juno. This goddess, always jealous of her
husband’s amours, assumed the shape of Beroe, Semele’s nurse, and
persuaded Semele that the lover whom she entertained was not
Jupiter, but a false lover, and that to prove his divinity she ought to
beg of him, if he really were Jupiter, to come to her bed with the
same majesty as when he courted the embraces of Juno. The artifice
succeeded, and when Jupiter promised his mistress whatever she
asked, Semele required him to visit her with all the divinity of a god.
Jupiter was unable to violate his oath, and Semele unwilling to retract
it; therefore, as she was a mortal, and unable to bear the majesty of
Jupiter, she was consumed and reduced to ashes. The child, of which
she had been pregnant for seven months, was with difficulty saved
from the flames, and put in his father’s thigh, where he remained the
full time which he naturally was to have been in his mother’s womb.
From this circumstance Bacchus has been called Bimater. According
to some, Dirce, a nymph of the Achelous, saved him from the flames.
There are different traditions concerning the manner of his education.
Ovid says that, after his birth, he was brought up by his aunt Ino, and
afterwards entrusted to the care of the nymphs of Nysa. Lucian
supposes that Mercury carried him, as soon as born, to the nymphs of
Nysa; and Apollonius says that he was carried by Mercury to a
nymph in the island of Eubœa, whence he was driven by the power
of Juno, who was the chief deity of the place. Some support that
Naxus can boast of the place of his education, under the nymphs
Philia, Coronis, and Clyda. Pausanias relates a tradition which
prevailed in the town of Brasiæ in Peloponnesus; and accordingly
mentions that Cadmus, as soon as he heard of his daughter’s amours,
shut her up, with her child lately born, in a coffer, and exposed them
on the sea. The coffer was carried safe by the waves to the coast of
Brasiæ; but Semele was found dead, and the child alive. Semele was
honoured with a magnificent funeral, and Bacchus properly educated.
This diversity of opinion shows that there were many of the same
name. Diodorus speaks of three, and Cicero of a greater number; but
among them all, the son of Jupiter and Semele seems to have
obtained the merit of the rest. Bacchus is the Osiris of the Egyptians,
and his history is drawn from the Egyptian traditions concerning that
ancient king. Bacchus assisted the gods in their wars against the
giants, and was cut to pieces; but the son of Semele was not then
born. This tradition, therefore, is taken from the history of Osiris,
who was killed by his brother Typhon, and the worship of Osiris has
been introduced by Orpheus into Greece, under the name of Bacchus.
In his youth he was taken asleep in the island of Naxos, and carried
away by some mariners whom he changed into dolphins, except the
pilot, who had expressed some concern at his misfortune. His
expedition into the east is most celebrated. He marched, at the head
of an army composed of men, as well as of women, all inspired with
divine fury, and armed with thyrsi, cymbals, and other musical
instruments. The leader was drawn in a chariot by a lion and a tiger,
and was accompanied by Pan and Silenus, and all the Satyrs. His
conquests were easy, and without bloodshed: the people easily
submitted, and gratefully elevated to the rank of a god the hero who
taught them the use of the vine, the cultivation of the earth, and the
manner of making honey. Amidst his benevolence to mankind, he
was relentless in punishing all want of respect to his divinity; and the
punishment he inflicted on Pentheus, Agave, Lycurgus, &c., is well
known. He has received the name of Liber, Bromius, Lyæus, Evan,
Thyonæus, Psilas, &c., which are mostly derived from the places