Digital

M32 LIVE
Digital Console for Live and Studio with
40 Input Channels, 32 Midas PRO Microphone
Preamplifiers and 25 Mix Buses and
Live Multitrack Recording

Service Bulletin
Fault Code 121F
Issue AES50 connection becomes intermittent or stops working
Remedy Replace IC17 and IC19 and inform the customer that only STP Ethercon cables should be used
Action Rework all units that show this issue
Technician Only authorized service technicians shall perform this procedure

Preparation
The following tools and parts are required in order to perform the procedures described in this service bulletin.

Tools Required
Crosshead screwdriver, 5mm metric AF nut driver, Hot air or similar soldering / de-soldering tool for SMT devices

Parts Required
Qty Description Part Number Reference Designators

2 IC; DIG COMM.; QFN; 24; SMD; LAN8720A-CP-TR D12-00000-18249 IC17, IC19

1 DATA/LABEL AES50 MI HANGER I20-00002-37343

1 AES50 LABEL I20-00002-37344

About this bulletin

This bulletin describes how to remove and replace 2 surface mount ICs.

Follow all standard safety precautions when performing this procedure. Failure to follow instructions may lead to
permanent injury or death.

There is a risk of electrical shock due to high voltage discharge, even when the unit is off.

Please review all service bulletins and the service manual for this model. The service manuals contain schematics,
parts lists, and various 2D and 3D drawings.

Follow all standard ESD precautions when performing this procedure. Failure to follow instructions may
cause damage to the unit being repaired.

985-40000-00855 Rev.B
2019-07-17 page 1 of 3
Confidential, for internal use only. Not to be reproduced.
Digital

M32 LIVE

Procedure

Follow all steps in the order in which they are presented.

Disconnect the power cord and all other connections to the unit under repair.

There is a risk of electrical shock due to high voltage discharge even if the unit is off.

Refer to Service manual exploded drawing and service bulletin frame dissassembly instructions
for details of disassembly.

Locate the main pcb. IC17 and IC19 have to be removed and replaced, and this is on the top surface.
It may help you to remove the pcb to do this.

Carefully desolder and remove IC17 and IC19. Make sure all pads are clean and flat, and no traces are damaged.
Carefully solder the new ICs in place, and check all solder connections.

Reassembly is the reverse of disassembly.

985-40000-00855 Rev.B
2019-07-17 page 2 of 3
Confidential, for internal use only. Not to be reproduced.
Digital

M32 LIVE

Fit self-adhesive STP ONLY label below AES50 sockets.

Fit Hangtag over AES50 Ethercon push lock release tabs.

Perform a functional test and safety test to verify the unit is working correctly.

End of Procedure

Music Tribe accepts no liability for any loss which may be suffered by any person who relies either wholly or in part upon any description, photograph, or statement contained herein.
Technical specifications, appearances and other information are subject to change without notice. All trademarks are the property of their respective owners. Midas, Klark Teknik,
Lab Gruppen, Lake, Tannoy, Turbosound, TC Electronic, TC Helicon, Behringer, Bugera, Auratone and Coolaudio are trademarks or registered trademarks of Music Tribe Global
Brands Ltd. © Music Tribe Global Brands Ltd. 2019 All rights reserved.
985-40000-00855 Rev.B
Confidential, for internal use only. Not to be reproduced.
2019-07-17 page 3 of 3
Confidential, for internal use only. Not to be reproduced.