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Opencloudreport2020final 201008201031
Opencloudreport2020final 201008201031
The information contained herein is based solely on the opinions of Dharmesh Thakker, Chiraag Deora, Danel Dayan, and Jason Mendel and
nothing should be construed as investment advice. The anecdotal examples throughout are intended for an audience of entrepreneurs in their
attempt to build cloud-focused businesses and not recommendations or endorsements of any particular business.
1 COVID-19 has accelerated two years’ worth of digital transformation in two months
2 Cloud providers are executing at a massive scale while continuing to drive innovation
4 Infrastructure markets are larger than we all expected, and penetration is still early
$22B 17%
14%
15%
$13B 14%
11%
12%
9%
COVID-19 has accelerated cloud adoption by 2% or $13B in 2020 alone with more
than $600B worth of disruption potential still transitioning from on-prem.
4 This presentation includes proprietary information of Battery Ventures Source: Gartner Market Databook, Goldman Sachs Global Investment Research.
Cloud providers are executing at a massive scale while continuing to
drive innovation
Public Cloud Revenue (US$B) AWS Annual Feature Releases
New Incremental Revenue vs. Prior Year $97 ~2,700
Prior Year LTM Revenue $90
Y/Y Growth $84
$27
$77
$26 ~2,000
73% 72% 70% $71
$25
62% $64
58% 56% 58% 57% 56% $24
54% 55% 57% 53% $58
$21 $23
$53 1,430
$48 50% 48% 47%
45% 44%
$43 $19 41% 38%
$39 $18
$35 $17 1,017
$31 $16 $71
$27 $14 $64 722
$25 $13 $58
$22 $11 $53
$20 $10 $48 516
$16 $18 $9 $43
$14 $8 $39
$8 $35
$31 280
$7 $27
$6 $7 $22 $25
$18 $20 159
$12 $14 $16 48 61 82
$8 $9 $10 24
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
2016 2017 2018 2019 2020
Public cloud vendors will reach ~$100B in revenue in 2020 while continuing to grow
both revenue and feature releases at ~40%.
Source: Company Data, Goldman Sachs Global Investment Research. Cloud vendors include Google Cloud, Tencent, Alibaba AliCloud, Microsoft Azure,
5 This presentation includes proprietary information of Battery Ventures Amazon AWS, Oracle IaaS + PaaS, and Salesforce App Cloud.
Software performance is near historical highs, driven by
increased cloud adoption
Infrastructure Software Index Aggregate Market Cap ($B) EV / NTM Revenue
$550 16.0x
COVID-19 Infrastructure Software Index COVID-19
S&P 500
13.2x
Software Index
10.4x
2.7x
$200 1.0x
Oct ’18 Oct ’19 Oct ’20 Oct ’18 Oct ’19 Oct ’20
Infrastructure software has outperformed the broader market, despite the recent
volatility, as more companies embrace the cloud to accelerate digital transformation.
Source: CapIQ. Note: Market data as of 10/2/20. Infrastructure Software index comprised of 37 select names. Aggregate market cap only includes
companies in the Infrastructure Software Index that have been public since 10/2/18; Software index represents 112 select publicly traded software
6 This presentation includes proprietary information of Battery Ventures companies with a market cap >$300M.
Infrastructure markets are larger than we all expected, and
we are still early
2.9x 9K 100K 9%
4K
While % penetration is still early, the customer base for cloud-native companies
continues to expand.
Source: Company filings. US Census data as of 2020. Note: Twilio and Atlassian Total Addressable Customers based on company filings commentary and
capture the number of businesses with 10+ employees and companies with $10 million or more in revenue. Okta total addressable customers represent US
7 This presentation includes proprietary information of Battery Ventures companies 250+ employees. MongoDB total addressable customers represents 50+ employees.
Cloud-native infrastructure companies are on an
accelerated path to value creation
Cloud-Native First-Generation
Market
Cap $9B $10B $2B $1B $3B $225M $543M $30M $265M $49M
IPO
1 1 3 4 8 31 32 32 35 63
Yr. Yr. Yrs. Yrs. Yrs. Yrs. Yrs. Yrs. Yrs. Yrs.
Average Value Creation Per Year: $29B Average Value Creation Per Year: $4B
Market
Cap $34B $143B $31B $44B $98B $162B $185B $51B $181B $12B
Today
Infrastructure has strong enduring value, with the cloud creating new opportunities
for value creation.
8 This presentation includes proprietary information of Battery Ventures Source: Capital IQ. Note: Market data as of 10/2/20 ¹ Denotes a past or current Battery company. For a full list of all Battery investments, please click here.
Every new crisis brings a new opportunity for cloud-native companies
Digital Transformation Productivity Tools Telehealth Remote Work
Google
Trends
Popularity
1
1
1 1
1
COVID-19 has forced a migration to digital, flexible, and remote work environments,
ushering in a new future of work that will have lasting effects on society.
9 This presentation includes proprietary information of Battery Ventures ¹ Denotes a past or current Battery company. For a full list of all Battery investments, please click here. Source: Google Trends.
Themes of Interest
1 Design Dev
Continuous Security
Design Develop Integrate Build
Develop Automated Testing
2
Ops
5 Release / Deploy
Release Deploy Operate Monitor
6 Secure / Maintain
Feedback Test Feedback Test Feedback Test Feedback Test
As teams move from waterfall to agile forms of development, testing becomes a bottleneck
as practices shift left (like security) from QA to developers in order to release faster.
1 1
As more responsibilities move to the developer, testing and security, which were previously
owned by ops teams, will need to be automated at every step of the process.
12 This presentation includes proprietary information of Battery Ventures ¹ Denotes a past or current Battery company. For a full list of all Battery investments, please click here.
Unification opportunities remain across the fragmented data landscape
Data Scientists Data Engineer Data Analyst Data Architect Business Analyst
Unification Layer
Real-Time Streaming Security / Privacy Data Management Orchestration BI / Data Science / Analytics Monitoring / Quality
(Compliance, Cataloguing, Discovery) 1
1
1 1
1
Data Warehouse Data Lake Database Data Warehouse Data Lake Database
1
1
1
1
ETL ETL
Cloud On-Prem
Data Sources
Hyper fragmentation across cloud and on-prem data while data is increasingly used
in production has driven the need for unification layers.
13 This presentation includes proprietary information of Battery Ventures ¹ Denotes a past or current Battery company. For a full list of all Battery investments, please click here.
Developer platforms targeting AI/ML workflows
Software Engineer ML Engineer
IDE
Version Control
1
1
CI / CD
1
1
ETL
1 1 1
Monitoring
1
Data Visualization
14 This presentation includes proprietary information of Battery Ventures ¹ Denotes a past or current Battery company. For a full list of all Battery investments, please click here.
Next-generation identity solutions lead security in a zero trust world
Network-based Security Identity-based Security
Deployment
Modes
Trusted Network
Enterprise Factory Workforce
Companies
The proliferation of users, devices, data sources, and data-access controls has made identity management
important to prevent attacks. Less reliance on the network means more reliance on identity to enforce security.
Shift-Left
Waves
Application Security Cloud Security Remediation
Features Issues & Alerts Issues & Alerts Continuous and Real-time
1
Companies to 1
Emerge 1
16 This presentation includes proprietary information of Battery Ventures ¹ Denotes a past or current Battery company. For a full list of all Battery investments, please click here.
Operational Best Practices
for OpenCloud Companies
Backend UX QA Platform
SRE
Influencer Engineer Designer Engineer Engineer
Buyer
User VP IT VP Eng. VP Product VP Sales …
Data Frontend Cloud Security
DevOps
Engineer Developer Architect Engineer
Budget
Backend UX QA Platform
SRE
Engineer Designer Engineer Engineer CTO CIO CISO CRO …
Purchasing is becoming federated as responsibilities shift to the influencer / user. Tops-down sales is a path to
the user while bottoms-up sales is a path to the budget. Manage both but engage users / influencers early.
$0 $0
0 1 2 3 4 5 6 7 8 9 10 11 12 Y-2 Y-1 IPO Y+1 Y+2 Y+3 Y+4 Y+5
There are multiple ways to succeed as a cloud-native business, but having a cloud product will
supercharge your sales velocity – reaching $100M in ARR faster with line of sight to $1B ARR.
¹ Denotes a past or current Battery company. For a full list of all Battery investments, please click here. Source: Company filings. Capital IQ. Battery
20 This presentation includes proprietary information of Battery Ventures Ventures estimates. When ARR is not provided, implied ARR is annualized revenue run rate.
3 Leverage different paths to efficient customer growth
1 1
OpenCloud companies are combining the best features of open source and SaaS. Leverage
these self-serve practices to enable a user journey that follows the path of least resistance.
21 This presentation includes proprietary information of Battery Ventures ¹ Denotes a past or current Battery company. For a full list of all Battery investments, please click here.
4 Consider usage-based pricing / PAYG to drive faster sales cycles
Short Sales
Yes PAYG Cycle Small Land Large Expansions >$1M ACV
(1-2 months)
Is your product
consumable by
usage?
No
Annual
Contracts
Long Sales Cycle
(6-9 months)
Large Land
Small
Expansions >$1M ACV
PAYG pricing enables an efficient GTM by selling the way customers want to buy, while ultimately
arriving at the same large ACVs. Leverage consumption contracts with cloud providers.
Leads
(New Customers)
Sales Funnel
Customer Success Best Practices
Qualified Prospects
• Customer success teams are sales reps too:
‒ Incentivize customer success teams to
grow usage. Customers
• Measure customer onboarding and Referral / customer
implementation within 90 days of a purchase. feedback loop
(Existing Customers)
• Churned customers are lost revenue for multiple Retention
Success Funnel
years.
• Expansion and customer advocates lead to a Expansion
customer success funnel that supports sales.
Referral / Advocate
$275
$182
$100
Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10
GitHub Stars /
Observer Watchers
Downloads
User IP Addresses
User Telemetry
Community Signups
Fan Community Engagement
Contributors / Committers
Ambassador Issue Comments
Pull Requests
Developer foundations, such as the Apache Foundation and the CNCF, have become
instrumental in the rise of OpenCloud Companies. Work with these foundations to
turbo charge your community, build in community guidelines and governance, and
battle test your product with practitioners.
26 This presentation includes proprietary information of Battery Ventures ¹ Denotes a past or current Battery company. For a full list of all Battery investments, please click here.
9 Manage technical debt by codifying policies and standards
early in development
More code is being developed than ever before and technical debt will eventually
catch up. Build cloud-natively to streamline efforts from day one.
.1%
29.3% 36.2% China
India
1.1% 2.0%
Germany
United Kingdom
1.9%
0.3% Japan
4.3%
0.4% Canada
1.58% Active Users
.002% France
% change
from 2019 Russia
Brazil
More and more code is being written outside the US. Target these developer hot
beds to build technical teams.
150.0%
Best
>70%
Better
70-45%
Good
<45%
Median: 48%
0.0% 1
SNOW CRWD OKTA TWLO DDOG 1 ESTC MULE AYX CLDR FROG ZS MDB TENB PD SUMO1 DOMO NET FSLY1 TLND SWI PVTL APTI PING APPN DT
2020 2019 2017 2016 2019 2018 2017 2017 2017 2020 2018 2017 2018 2019 2020 2018 2019 2019 2016 2018 2018 2016 2019 2017 2019
¹ Denotes a past or current Battery company. For a full list of all Battery investments, please click here. Source: Company filings. Excludes ForeScout,
31 This presentation includes proprietary information of Battery Ventures SailPoint, Carbon Black, and Nutanix¹ due to lack of disclosed metrics. Talend financials based on constant currency.
Average magic number over last twelve months at IPO
2.5x
Best
>1.0x
Better
1.0x-0.7x
Good
<0.7x
Median: 0.7x
0.0x
TWLO DDOG1 ESTC CRWD FROG
1 FSLY1 SNOW NET OKTA MULE PD DT AYX ZS TENB PING MDB PVTL CLDR SWI TLND APPN SUMO1 APTI DOMO
2016 2019 2018 2019 2020 2019 2020 2019 2017 2017 2019 2019 2017 2018 2018 2019 2017 2018 2017 2018 2016 2017 2020 2016 2018
Median: 128%
0.0% 1 1
TWLO SNOW PVTL CRWD DDOG ESTC CLDR PD DT FROG AYX FSLY1 MDB SUMO1 TENB OKTA TLND ZS MULE APPN PING NET SWI DOMO APTI
2016 2020 2018 2019 2019 2018 2017 2019 2019 2020 2017 2019 2017 2020 2018 2017 2016 2018 2017 2017 2019 2019 2018 2018 2016
¹ Denotes a past or current Battery company. For a full list of all Battery investments, please click here. Source: Company filings. Excludes ForeScout,
SailPoint, Carbon Black, and Nutanix¹ due to lack of disclosed metrics. Ping Identity, Dynatrace, and SolarWinds exclude amortization/depreciation of
33 This presentation includes proprietary information of Battery Ventures acquired assets and restructuring costs. Talend financials based on constant currency.
LTV:CAC at IPO
7.0x
Best
>3.0x
Better
3.0-2.5x
Good
<2.5x
Median: 2.5x
0.0x 1 1
TWLO FROG DDOG ESTC CRWD PD PING NET DT SNOW AYX OKTA MULE ZS FSLY1 TENB PVTL MDB SWI TLND SUMO1 APTI CLDR APPN DOMO
2016 2020 2019 2018 2019 2019 2019 2019 2019 2020 2017 2017 2017 2018 2019 2018 2018 2017 2018 2016 2020 2016 2017 2017 2018
140.0% Good
Best Better 65-120%
45-65%
25-45%
0.0% 1 1
TWLO SWI PING FSLY1 DT FROG PVTL APPN DDOG NET APTI ESTC PD TENB SUMO1 ZS TLND MULE AYX CRWD MDB OKTA CLDR SNOW DOMO
2016 2018 2019 2019 2019 2020 2018 2017 2019 2019 2016 2018 2019 2018 2020 2018 2016 2017 2017 2019 2017 2017 2017 2020 2018
80.0%
Best
70-30% Better Good
30-20% 20-10%
R&D Median: 28%
0.0% 1 1 1 1
DOMO MDB CLDR SUMO ESTC CRWD PD PVTL SNOW TENB DDOG NET FROG OKTA FSLY APTI TWLO ZS AYX PING TLND APPN MULE DT SWI
2018 2017 2017 2020 2018 2019 2019 2018 2020 2018 2019 2019 2020 2017 2019 2016 2016 2018 2017 2019 2016 2017 2017 2019 2018
¹ Denotes a past or current Battery company. For a full list of all Battery investments, please click here. Source: Company filings. Excludes ForeScout,
SailPoint, Carbon Black, and Nutanix¹ due to lack of disclosed metrics. Ping Identity, Dynatrace, and SolarWinds exclude amortization/depreciation of
35 This presentation includes proprietary information of Battery Ventures acquired assets and restructuring costs. Talend financials based on constant currency.
Index to the cloud and know your cloud metrics fundamentals
EV/NTM Sales vs. NTM Sales Growth EV/NTM Sales vs. Rule of 40
60.0x 60.0x
y = 81.259x + 1.6377 y = 34.964x + 9.8332
R² = 0.7071 R² = 0.255
1 1
50.0x 50.0x
EV/NTM Sales Multiple
1
30.0x 30.0x 1
20.0x 20.0x
10.0x 10.0x
0.0x 0.0x
0% 10% 20% 30% 40% 50% 60% (10%) 0% 10% 20% 30% 40% 50% 60%
¹ Denotes a past or current Battery company. For a full list of all Battery investments, please click here. Source: Company filings and CapIQ. Note: Market data as
36 This presentation includes proprietary information of Battery Ventures of 10/2/20. Excludes ForeScout, SailPoint, Carbon Black, Nutanix1 and recent 2020 IPOs (Snowflake, JFrog and Sumo Logic) due to lack of disclosed metrics.
Key metrics to focus on as a public company
Net $-Based % Recurring /
Retention / Subscription Subscription Non-GAAP Gross Non-GAAP Op.
# of Customers New Customers Expansion Rate Contract Lengths Billing Frequency Revenue ARR Margin Margin
1
1
1
1
¹ Denotes a past or current Battery company. For a full list of all Battery investments, please click here. Source: Company filings. Note: Representative
37 This presentation includes proprietary information of Battery Ventures companies include cloud infrastructure and software companies.
Future of
OpenCloud
The last few years have created multiple cloud-native companies that have
generated $10B+ of value, with much of the value being created once public.
Date of IPO
¹ Denotes a past or current Battery company. For a full list of all Battery investments, please click here. Source: CapIQ, Pitchbook, company filings.
40 This presentation includes proprietary information of Battery Ventures Note: Representative companies include cloud infrastructure and software companies that have gone public since 2016. Market data as of 10/2/20.
The cloud continues to be bigger than we all expected, and
growth is accelerating
100%
90% Expected CAGR @ IPO
CAGR @ Current
81%
64% 62%
59% 59%
53% 53%
51%
Revenue 49%
Growth
39%
37%
44% 34% 45%
1 39% 41%
36% 27% 36% 37% 36%
34%
30% 31% 30% 29%
1 24%
0%
Growth projections continue to discount the value of the cloud and the opportunity
for cloud-native companies.
¹ Denotes a past or current Battery company. For a full list of all Battery investments, please click here. Source: CapIQ and company filings. Note:
Represents relevant EIT IPOs between 2016 and current. Excludes PVTL, APTI and MULE due to acquisition and recent 2020 IPOs SNOW, SUMO and
41 This presentation includes proprietary information of Battery Ventures FROG due to lack of historical performance data post IPO.
We’re still in the early innings for OpenCloud
$7T
* *
*
*
* *
* * *
*
~5 *
Global
Software
* *
*
~5%
Spend
(US$) * * Assumed 2017-2050 CAGR
*
Global Software Revenue
*
*
*
$1 Trillion
*
* TODAY
$0
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¹ Denotes a past or current Battery company. For a full list of all Battery investments, please click here. Source: Battery Ventures; Forrester; Gartner; the
42 This presentation includes proprietary information of Battery Ventures Yankee Group; BEA.gov; Input Research.
The Battery team
Jason Mendel
Dharmesh Thakker Chiraag Deora Danel Dayan
jmendel@battery.com
dharmesh@battery.com chiraag@battery.com ddayan@battery.com