Professional Documents
Culture Documents
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The role of an expert Key principles to observe
Case Studies and FAQs
network during your participation
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A More Efficient Way to Network
Primary research enables clients and/or end-clients to make more informed business decisions.
At VisasQ/Coleman, we offer our clients the opportunity to gather primary research and hear unbiased
industry perspectives through consultations with our experts.
VisasQ/Coleman help clients supplement their existing network of contacts by providing an efficient
alternative to traditional networking.
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Your Role as an Expert
Experts are sources of industry opinions and knowledge on current industry
events
Examples:
• Industry Information: business practices, industry structures, issues, trends, success/failure stories of business
models, etc.
• Individual Opinions/Views: the reason(s) why particular companies/products are performing well/poorly,
outlook for the next 3 years/10 years, etc.
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Three Key Principles
- Proprietary information
- Commercial secrets
VARS, resellers, suppliers, distributors and franchisees are obligated to maintain as confidential
their clients, franchisors, and other contracted parties
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Expert Obligations Related to Client Information
Clients may share information that is not publicly available (such as business ideas and challenges)
for the purpose of discussion with Experts.
o By agreeing to our Terms and Conditions, Experts accept a duty to keep confidential all Client/Project information they receive
o Experts are prohibited from disclosing Client company names, personal information, topic or content of a consultation and any
other information provided during a consultation
o Even inferences or assumptions about Clients and their business activities may not be disclosed or discussed by Experts with 3rd
parties
o Disclosing confidential information or ignoring a conflict may result in violation of laws and regulations. Significant civil or criminal
penalties can be imposed for the unauthorized disclosure or use of confidential information.
Understanding and identifying material, non-public information is important, as an expert should never discuss this information
Information is generally considered to be “material” if its public disclosure would be reasonably likely to affect:
• An investor’s decision to buy or sell the securities of a public company to which the
information relates, or
• The market price of that company’s securities
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Information That May be Considered Confidential
Information that is subject to confidentiality obligations under contracts with 3rd parties
May include:
• Transactional relationships
• Unreleased investments
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Information Belonging to Your Employer That May be Considered
Confidential
If the following information is considered confidential by your employer, then it should not be
shared:
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Rules for Franchisees, VARS, Resellers, Suppliers, Distributors
Franchisees:
Independently-owned franchisees are not permitted to discuss confidential information relating to franchisors
This includes:
Upcoming or unannounced marketing plans
Confidential business strategies
Unpublished sales or performance data
• Resellers & distributors are not permitted to discuss confidential information they have about companies whose
products they resell, supply, or distribute (including overall sales figures of their employer)
• General sales and market trends are okay to discuss
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Agreements to Review
Only you know what information you can tell us. Before you take a call, please review any agreements that could restrict
your ability to do outside consulting work and any agreements that outline your confidentiality obligations.
Non-
The subject matter of the
Other Contractual Information you agreed disclosure/Confidentiality
consultation for which
Agreements to keep confidential Agreements between
you are asked to engage
you and third parties
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Prohibition on Conflicts of Interest
• A Conflict of Interest may arise when your duties, obligations, or relationships (such as
those between you and your employer) are in conflict or competition with the interest of a
client or one of the client’s beneficiaries or related parties
• Cases that may create a conflict of interest generally include the following:
Matching between an Expert and their employer’s market competitors
Matching between an investor client who is vetting an investment and an Expert employed by the
company that is the focus of the investment
We will avoid matching Experts with clients when sharing information could violate the
proprietary rights of their current or former employer, clients, or third parties
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Expert’s Obligation to Manage Conflicts of Interest
You should decline to participate in a consultation if :
The topic is a conflict for you (for example, if you are under a contractual obligation not to discuss the
subject matter of the proposed consultation)
Taking part in the consultation would violate the proprietary rights of your employer
Engaging with a particular client may give rise a conflict of interest (for example, if the client is a
competitor of your current employer)
Participating would give rise to any professional, regulatory or ethical conflict, or breach any
agreement with or obligations toward a third party
If during a consultation you identify a conflict of interest, you should terminate the consultation
immediately and inform us. You are also free to decline to answer any question during a consultation.
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Prohibition of Acts in Violation of Laws and Regulations
• Experts must not engage in consultations or share information in violation of applicable laws or
professional duties to which they are subject
• These include:
• Sharing material non-public information in violation of the Financial Instruments and Exchange
Law (Japan) and the Securities Exchange Act (US), among others
• Accepting consultations which would violate the governing conduct of a profession (e.g. Attorneys,
Auditors, Doctors)
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Prohibitions Based on your Profession / Involvement in Clinical Trials
Experts who are attorneys cannot participate in consultations that are about past or current clients
which they have represented
Experts who are auditors cannot discuss clients they've worked with in past 3 years
Experts Who Are Healthcare Professionals With an Active Role in Clinical Trials:
Cannot discuss patient-specific information or trial information that is not yet publicly available
Data Safety Monitoring Board Members, Identified Advisory Board Members, and trial sponsorship
employees
Are not permitted to participate in consultations about ongoing trials or unpublished information
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Conditions of Expert Registration
Experts who have been subject to any type of professional discipline, disbarment, or
conviction of such offenses are prohibited from joining the network
For detailed information on disqualifying criteria, please refer to our Terms & Conditions
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Intellectual Property Rights in Expert Materials
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Case Study 1: Appropriate Project Matching
This case study will walk you through an example of appropriate project matching.
Scenario Response
Expert John Doe works at an apparel company called “We Yes. In this case, web advertisement is John Doe’s personal
Love Apparel.” expertise, and he may provide advice to the client, “Just
Starting,” on ad strategy based on his experience.
John oversees marketing and helps run web advertisements for
“We Love Apparel.” However, information such as historical data of ad KPIs about
John’s employer or any other unpublished internal data would be
A startup company called “Just Starting” operates a healthcare considered confidential and may not be shared.
app and requested to speak with John Doe. They’d like to
receive advice on how to improve social media advertising In addition, John Doe needs to confirm that his current employer
efficiency. does not have any policies that would prohibit him from
consulting.
May John Doe consult with “Just Starting?”
Case Study 2: Appropriate Information Sharing
This case study will walk you through an example of appropriate information sharing.
Scenario Response
Expert Jane Smith has been working as a salesperson for “Great
Refrigeration,” a commercial refrigeration equipment Yes.
manufacturing company, for 20 years. In this case, Jane Smith may consult, as she will be providing
She received a consultation request on the market positioning her own personal views/opinions based on publicly available
(e.g. strength, weakness, and characteristics) of a company called information on “Freezing Cold Refrigeration” and her
“Freezing Cold Refrigeration,” a competitor in the industry.
experience in the industry.
Jane Smith does not have any confidential information about the
competitor “Freezing Cold Refrigeration,” but is knowledgeable
about the company’s trends from publicly available sources such However, if Jane Smith had access to analytical data developed
as industry papers, IR materials, and press releases. by her employer about the competitor, such information must
Can Jane Smith discuss “Freezing Cold Refrigeration” for the not be shared if it would be considered confidential to her
consultation? employer.
Case Study 3: Non-disclosure of Non-Public Insider Information
This case study will walk you through an example of insider rumors and non-public insider information. Experts are not permitted to share
this type of information during consultations arranged by VisasQ/Coleman
.
Scenario Response
Scenario Response
Q: What if I am uncomfortable with what a client asks during a Q: A client reached out to me directly to schedule a
consultation? consultation. What should I do?
A: All clients agree to not knowingly ask you to disclose confidential or A: You should notify us so that we can confirm the consultation and your
material, non-public information. At any point during a consultation, you eligibility. This will also ensure that you are paid for your time.
may refrain from discussing a topic that makes you uncomfortable. If a
client persists, we ask that you end the call and immediately notify us, and Q: I am an expert and I have a new employer. How can I continue
you will be compensated for your time. consulting with VisasQ/Coleman?
A: You should first evaluate your employer’s outside consulting policy.
Q: Can I discuss confidential information I receive from friends or Always keep your VisasQ/Coleman profile updated with your current
colleagues in my industry? employment information as well as any third-party relationships.
A: No. Please do not discuss information that you know to be confidential
or that has not yet been disclosed publicly, regardless of its source. Q: As an expert, am I required by VisasQ/Coleman to take a certain
number of consultations?
No. In the scope of this relationship, you will not be required to take a
Q: What happens if a client asks me to do additional follow-up minimum number of consultations or work a certain number of hours.
work after our consultation?
A: Before engaging in any kind of additional work, submit this request to
VisasQ/Coleman for approval. This will ensure that the work is approved by
our compliance department and that you can be paid for your time.
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Thank you for being a VisasQ/Coleman Expert
Our relationship with you is very important to us.
This training contains key aspects of VisasQ/Coleman Compliance Policies which are important for Experts to acknowledge. Please refer
to our Terms and Conditions for more detail.
If you have any further questions regarding our compliance program or your participation, please contact us.
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