ROAD DEVELOPMENT AUTHORITY TRAINING DIVISION 5 Floor, “Maganeguma Mahamedura”, Denzil Kobbekaduwa Mawatha, Battaramulla Telephone: 014 2046250 (General) O14 2860242 (Oiector)Facsinle: 0112869200 emai taining@rdagovtktaringrda@gmal.com My No: RDA/T/ITP/23/18 03.08.2023 All Adal. Director Generals Alll Directors All Provincial Director Alll Project Directors Alll Chief Engineers Chief Engineer (Asphalt Plant) Alll Executive Engineers “ AWARENESS ON TELEPHONE COMMUNICATION ETIQUETTE & BUILDING /MAINTAINING OF SOUND RELASHIONSHIP WITH GENERAL PUBLIC” - WORKSHOP IN SINHALA MEDIUM Reference No.1TP/23/18 ‘The Training Division, RDA in association with the Information Center, RDA has planned to ‘organize Workshops to provide awareness on “Telephone Communication Etiquette & Building/ Maintaining of Sound Relationship with General Public” to relevant officials of RDA who are involved in communicating with general public. These Workshops will be held in hybrid form and related officials in the Head Office are invited to join the Workshop physically at the Meeting Room of the Chairman's Office. Other related officials in the Divisions /Projects / Offices are requested to join the Workshop through the Zoom Platform. ‘The first such Workshop in Sinhala medium is scheduled to be held on 10% August 2023, ‘The date of Workshop in Tamil medium will be notified in due course. ‘The details of the Workshop in Sinhala medium is as given below. Topic : Awareness on Telephone Communication Btiquette & Building/ Maintaining, Sound Relationship with General Public Resource | : Mr. RM.R.P.N. Bandara, Information Officer, Information Center, RDA Personnel Target : Officials of the RDA who are involved in communicating with the Group general public representing the respective Divisions/ Projects / Offices (Note: Those who wish to participate for the Seminar in Sinhala Medium) Venue : Meeting Room of the Chairman's Office, Road Development Authority, 01s Floor, Maganeguma Mahamedura, Battaramulla (Note: Those who are invited to join the Seminar physically - Officials in the Head Office who are involved in communicating with the general public representing respective Divisions/ Projects/ Offices in the Head Office)Zoom | _:Zoom Link will be notified by the Training Division in due course. | (Note: Those who are invited to join the Workshop through Zoom Platform -Officials who are involved in communicating with the general public representing respective Divisions/ Projects/ Offices located outside the Head Office) Date : Thursday, 10! August 2023 Time :9.30 AM to 11.30 AM Please bring the contents of this letter to the notice of the relevant officers in your Division [Project /Office It is highly appreciated that if you would make arrangements to ensure that the relevant officials of your Division/ Project/ Office are participated for the Workshop. As the seating capacity of the Meeting Room at the Chairman's Office is limited, heads of the Division/Projects/Office in the Head Office are kindly requested to send the names of the officials who have been nominated from their respective Division/Project/Office to participate for the Workshop physically, on or before 03.00 PM on 07! August 2023 to the Training Division, RDA through e-mail communication. If the number of officials who have been nominated to participate for the Workshop physically exceeds the capacity of the venue, then the officials who are allowed to participate for the Seminar physically will be restricted in par with the capacity of the venue, In such situation, other nominated officials will be notified by the Training Division to join with the Seminar via Zoom Platform. Director - Training (Attending to the Duties) Road Development Authority Copyto: Chairman, RDA -fipl Director General, RDA -fipl.