BOOKING CONFIRMATION

IMAGICAAWORLD ENTERTAINMENT LTD

30/31, Sangdewadi, Off Mumbai - Pune Express
Khopoli - Pali Road, Khalapur, Pin - 410203
GST No. 27AAICA2573P1Z5
Transaction ID: T17121326904 GID: 2134898,2134899

Booking Date: 17 Dec 2022 Visit Date: 24 Dec 2022 Destination: Theme Park

GST Payable under reverse charge ? YES / NO

Subhash Gupta GSTN -

+91 9820612503
guptapaints69@yahoo.co.in

PURCHASE SUMMARY

Title Quantity Unit Price(INR) GST % Net Price(INR)

As
Multi Attraction Combo 12 2509.20 30110.40
Applicable%

Share the Joy 1 10.00 0% 10.00

Subtotal 30113.68
Discount 9436.32
CGST 2277.34
SGST 2277.34
IGST 0.00
VAT 0.00
Cart Total 34668.36

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 TP REGULAR MUL ATT PKG

9990003322930001
Quantity: 12

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TERMS & CONDITIONS
Standard Imagicaa Parks' rules, regulations, terms and conditions apply. Check rules and regulation at
https://www.imagicaaworld.com/rules-and-regulations/, https://www.imagicaaworld.com/terms-and-conditions/

Imagicaaworld Entertainment Limited (Imagicaa) is a company registered under the Indian Companies Act,
1956, having its registered office at 30/31, Sangdewadi, Khopoli-Pali Road, Taluka: Khalapur, District: Raigad,
PIN 410 203. Imagicaa is associated with Ace Entertainment, a partnership firm having its registered office at
#259, Johari Mansion, 2nd Floor, 201, Kalbadevi Road, Mumbai 400 002 for running the Snow Park.
By entering the Park (aka Imagicaa) guests confirm that they have read, understood & agreed to all the terms &
conditions, terms of use, rules & regulations, & policies associated with Imagicaa across online bookings, Park, &
voluntarily assume any associated risks. Prices are exclusive of taxes.
Entry Tickets:
• Your entry ticket entitles you a single entry to the Park with access to all rides / slides and
attractions/ activities in operation on the day of your visit. All other in-park services are
charged separately.
• Tickets are non-transferable, non-exchangeable, non-refundable, non-redeemable for cash
and non-replaceable, if lost or stolen, and will be void if altered.
• This email ticket confirmation guarantees park entry only on successful payment
confirmation received from the payment gateway. Unsuccessful payment transactions will
be rendered void. In case of any dispute on Payment status of the transaction, Payment
Gateway partner needs to be contacted for resolution.
• Re-entry to Park is not permitted after you have made an exit from the Park.
• NO Split entry is allowed on Easy tickets / e-tickets
• NO Pre-ponement or Postponement is allowed on Easy tickets / e-tickets
• NO conversion of tickets from Theme Park to Water park & vice versa allowed on Easy
tickets / e-tickets
• Snow Park visitors must reach the entrance at least 30 minutes prior to the booked session
timings printed on the ticket. Each session is of 45 minutes

Your Belongings:
• You and your belongings are subject to security check. We reserve the right not to allow an
item or belonging into the Park.
• Please take care of your belongings. Imagicaa will not be responsible for any losses

Safety Measures:
• All our Staff is Vaccinated
• The State of Maharashtra order states that all Guests either have taken single dose, be fully
vaccinated or receive a negative COVID-19 test prior to entering Imagicaa.
• Face coverings are required for all Guests (ages 2 and up) while indoors, including on many
attractions and in enclosed transportation vehicles, regardless of vaccination status.
• We request you to avoid traveling and visit public places which includes Imagicaa in case
you have any symptoms related to Covid-19
• Aarogya Setu app is mandatory for the Park entry. This is to ensure safety for all staffs and
guests at the park.
• Guest body temperature will be checked using a contactless thermometer. If the body
temperature found above 37 degrees Celsius / 98.6 degrees Fahrenheit , for the safety of
yourself and the other guests you will be sent back & the entire booking will be extended for
a future date without any additional charges
• As per government guidelines, Senior Citizens above 65 years of age, persons with
co-morbidities, pregnant women & Children below the age of 10 years are advised to stay at
home.
• Wearing face mask is mandatory for Your and other Guest's safety
• In case if guest do not adhere to safety measures at the Park, Imagicaa holds the right of

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 admission or to expel the guest from the Park premises for safety of all guests and
employees without sighting any further reasons or explanations
• There Might be certain Rides & Attractions which will be non operational due to Covid-19
Safety purpose and as directed by Government rules and regulations from time to time
• We encourage you to make in-park payments using Card or UPI mechanism
• For reasons of safety , Guests won�t be allowed to renter the Park once stepped out for
any reason

Tickets / Packages / Offers:

• Children under 3 years of age get free entry at Theme Park and under 5 years of age at
Water Park.
• At Theme Park, <b>Express</b> upgrade allows one-time express entry to select rides /
attraction (viz., Alibaba aur Chaalis Chor, Dare 2 Drop, Deep Space, Gold Rush, I for India,
Mr. India, Nitro, Prince of the Dark Waters, Rajasaurus River Adventure, Salimgarh, Scream
Machine, Wrath of the Gods) via the express queue whereas
• At Water Park, <b>Express</b> upgrade allows one-time entry to select rides (viz., Loopy
Woopy, Raftaastic, Swirl Whirl, The Screamer, Twisty Turvy, Yell-O, Zip Zap Zoom) via
express queues on the same day of the visit.
• <b>For Ghar se Ghar Tak Mumbai/ Pune Group of 2 Package</b> - <br />4 seater Car will
be provided.- <br />Any additional passenger travelling in this package (>2) Park Tickets will
be charged as per visit date.
• Imagicaa reserves the right to offer different pricing during both normal and peak days for
different groups including corporates, schools, complimentary passes, special interest
groups, elderly, etc.
• No two offers can be clubbed together. However, Imagicaa in its sole discretion may allow
certain offers to be clubbed together.
• For an Open date ticket (part of Flash Sale), a convenience fee of Rs. 99/- + 18% tax per
ticket will be charged as applicable for provisioning visit date flexibility.

Following Items are not permitted inside the Park:

• Licensed / unlicensed weapons
• Explosives, fireworks, hazardous material/ chemicals
• Sharp objects like arrow, dart, knife, blade, scissors, pen knife etc
• Bags, trolleys, cartons, parcels (except hand bags & baby bags not more than 56 cm x 36
cm x 23 cm)
• Food, drugs, alcoholic/non alcoholic beverages (except baby food)
• Chewing gums and candies
• Carts or other wheeled carriers (except strollers & wheelchairs)
• Pets (except service animals)
• Magic markers, spray paints and aerosol cans
• Lawn chairs and folding chairs
• Selfie sticks

Animals:
Animals are not allowed in the Park/s, with the exception of service animals used by the hearing and visually
impaired only in the Theme Park and Water Park. However, at Snow Park free guides are available. Imagicaa
does not provide kennel services. For the health and safety of your pet, do not leave it in your car for any length of
time while visiting the Park/s. Imagicaa will call Animal Services to rescue your pet at your expense, which may
also result in prosecution.

Clothing / Attire:
• Please wear appropriate attire whilst inside the Park/s.
• THEME PARK: Proper attire must be worn at all times, including shirts and appropriate

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 footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted, and
shirts cannot be turned inside-out as a solution. Shirt, shoes, and a bottom (shorts, pants,
skirt, etc.) must be worn at all times in the theme Park. Park admission may be denied if
clothing is deemed inappropriate by Imagicaa. Long hair must be securely tied up.
• WATER PARK: Appropriate swimwear, which is durable for use on the water
slides/attractions, must be worn. We do not accept any responsibility for any damage to
swimwear. Imagicaa reserves the right to evict you from the ride / attraction, and the Park, if
your attire is considered inappropriate or offensive. Long hair must be securely tied up.
Babies and toddlers, if not toilet-trained, must wear swim-nappies at all times.
• SNOW PARK: Full body clothing is recommended in the Snow Park where temperature is
sub- ZERO degrees. Appropriate jackets, gloves and boots will be provided free of charge
with each admission ticket, on returnable basis, which must be worn whilst inside the Snow
Park.
• You may buy appropriate swimwear, clothing, socks or leggings from our retail stores inside
the Park/s.

Parking:
Vehicles are parked at the owners� risk. Imagicaa takes no responsibility for damage caused to any vehicle
using the car park and no guarantee is given as to the security of your vehicles in the car park or any contents. A
parking fee applies. No vehicles are permitted to remain in the parking premises of the Park outside the Park
operating hours. Please follow parking instruction given by Imagicaa's Guest Representative Executives.

Lockers:
Loose items (including neck, wrist and hand jewellery, watches, glasses, cameras, phones, hats, keys and purses
etc,) are not allowed to be taken onto the Park and must be left in lockers provided, although Imagicaa accepts no
responsibility for any loss or damage to such property. At Snow Park lockers are available on FIRST COME
FIRST SERVE BASIS with a fee of INR 50/-. If you lose the locker keys you shall be liable to pay a fine of
INR100/-. You may carry your mobile / camera in the snow zone with a fee of INR 50/- at your own risk and peril.

Smoking:
Smoking is prohibited inside the Park.

Children:
Please supervise your children at all times whilst inside the Park.

Code of Conduct:
• Please be polite & courteous to fellow guests while waiting for attractions. Guests are not
permitted to save places in queue or exit the queue and return to claim same place, for any
reasons.
• Do not distribute any printed material for marketing of any kind.
• Photography, videotaping, recording, broadcast or transmission for commercial purposes is
prohibited.
• Do not engage in unsafe, illegal activities or offensive behaviour. It may result in expulsion
from the Park without refund.
• Do not interfere with the duties of the Park staff.
• Do not disrupt any program, activity or facility at the Park.
• Do not urinate or defecate on Park property. Please refer to the Park map for washrooms.
• Do not deface, destroy, injure, misuse or remove any Park property.
• Do not litter.
• Posting notices, signs or any other objects on Park property is prohibited.
• Do not engage in gambling.
• Do not create noise through gadgets etc. so as to disturb the peace.
• Do not enter restricted areas.

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• Do not conduct an unauthorized event, hold demonstrations or unauthorized public
gatherings and, make speeches.
• In case you notice any irregular activity or misconduct please report it to the Park staff.
• Excessive consumption of alcohol is cause for ejection from the Park without refund. No one
under the age of 25 is permitted to consume alcoholic beverages, and proper ID is required
to purchase and/or consume alcohol

Safety Instructions:
• For your own safety and to avoid injury, you must comply with the instructions displayed and
adhere to health and height requirements posted at each attraction. Due to your height or
weight you may not be able to enjoy certain rides due to safety restraint.
• Please follow the warnings and instructions given by the ride operators.
• Please be aware of any health risk that may apply to a ride / slide / attraction / activity. This
may include: heart problems, back problems, high blood pressure and pregnancy. This can
also include those who have fainting spells, blackouts and dizziness.
• Stay seated until the ride comes to a full and complete stop.
• Please keep all limbs within the interior of the vehicle. Utilize all safety devices to include
safety harness and safety bars.
• No eatables or drinks allowed inside the attraction or the queue area.
• Seating is available on a �FIRST COME FIRST SERVE� basis. If a ride is full, and you
are unable to get on please wait for the next ride.
• Please be careful not to push or move ahead of others in the queue. Queue jumping is
strictly prohibited.
• Please note that you may get wet in some attractions.
• IMAGICAA RESERVES THE RIGHT TO REVOKE YOUR ENTRY TO THE PARK OR
EXPEL YOU FROM THE PARK/S WITHOUT REFUND IF YOU ARE FOUND MISUSING
OR VIOLATING PARK POLICIES, STAFF INSTRUCTIONS AND RULES &
REGULATIONS OF ANY RIDE OR ATTRACTION.

Cancellations / Refunds:
• Cancellations of entry tickets are permitted only up to 48 hours prior to the intended date of
visit, and 25% cancellation charges shall be levied on the total price paid. No refunds are
permitted if cancellations are made within 48 hours prior to the intended date of visit. Partial
cancellations or modifications are not permitted.
• Any Refund requested will be processed subject to non-redemption within 10 Business days
from receipt of requests.
• No refunds are admissible on cancellation or alteration of vehicle bookings.
• No-Show: Please note that the Park tickets are issued only for the date as mentioned
thereon. These tickets cannot be used on any other date and no refunds shall be given for
unused tickets.
• Chargeback: Similarly, no chargeback is permissible on unused tickets
• Request for visit date change will have to be intimated at least 48 hours prior to the date
booked for. Charges for the same will be onwards of Rs. 199* for Theme Park and Rs. 99*
for Waterpark (plus applicable taxes). For more details, reach out to us on 022 �
62552929 or email us at contactus@imagicaaworld.com

Disclaimer:
• Imagicaa is not responsible and does not assume any liability for any damage, loss,
disappearance, theft, or any other form of alteration, physical or otherwise to your personal
belongings. The use of Park facilities is entirely at your own risk.
• You are liable for any alteration or damage, loss, theft, physical or otherwise, to Park
property caused by your negligence, omission, or non-compliance to any of the rules and
regulations of the Park.

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• You may be photographed / videographed during your visit to the Park and such
photographs/video recordings may be used by Imagicaa for promotional purposes without
any monetary compensation.

Emergency:
• In case of any emergency, please contact our staff
• Expressway Emergency Number (for Accident Case & Help To Victims): 98224 98224
• Khopoli Police Station: 02192-263333
• Khalapur Police Station: 02192-275033
• Khandala Police Station: 02169-252133
• Lonavala City Police Station: 02114-273033
• Panvel Police Station: 022-27452444
• Khandala Police Station: 02169-252133
• Lonavala City Police Station: 02114-273033
• Panvel Police Station: 022-27452444

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