Group

Behavior
Presented By : Group 4
Ascona, Carl
Baluyot, Bea Andrea
Cerilles, Renmmelle Kyle
Francisco, Oman
Gonzales, Bettea May D.
Pinto, Shane
Sulangi, Johsanne Jham
 Group Behavior
Groups are formed for many different reasons and in many ways.
They can be very powerful in that an individual may be able to
accomplish more with a group than by oneself.

A group is defined as two or more people who interact and share a

common identity, belief, purpose, or morals.

Group behavior refers to the actions, thoughts, or feelings of a

collection of people or individuals within a group.

Group behavior is often guided by a set of rules or regulations that

may not always be the case for every individual within that group.
 Four Aspects of Group Behavior
Purpose and Mission Norms Cohesion Structure

Individuals within The group has a How well the Each group has a
the group share clear standard of group can structure for
similar beliefs, behavioral overcome conflict status and
values, or attitudes norms. These or other authority. This
resulting in a norms are used unpleasant may be
unified mission or to evaluate group experiences. hierarchical or
purpose. members. more democratic.
 Group Effectiveness
1. Productivity: higher productivity is effective for the group. Quality and quantity of product
speaks for group effectiveness.
2. Attendance: each group member must attend the work regularly. Absenteeism and high
employee turnover speaks for laxity of the group. Fair attendance makes the group effective.
3. Job Satisfaction: motivates the group for hard work to make it more effective. Management
should take steps to ensure job satisfaction of its employees.
4. Attitude: attitude of group members towards work also is a measure of group effectiveness
and must be taken seriously.
5. Employee Well-being: physiological and psychological welfare of the employee keeps them
fit. Efforts should be made to assure the mental and physical fitness of the employees to
ensure group effectiveness.
6. Learning: knowledge comes through learning i.e. education, training, knowing things from
fellow employee and making one suitably knowledgeable and skilled in working.
7. Retention: retaining the human resources makes the group effective. Firing them very often
leads to chaos because every time a new person enters the group disturbing the group
cohesiveness having negative effect.
 Types of Groups
1. Formal groups
are created as part of organization structure to accomplish
organizational tasks.

a. Command group
consists of subordinates who are directly responsible to a supervisor.

b. Task group
The job of the group is to complete the task within the allotted time period.
 Types of Groups
2. Informal groups
exist within the formal organizations and arise because of individuals'
social needs and desire to develop and maintain relations with people.

a. Interest group c. Friendship group

A group of employees coming A group outside the plant or office,
together for attaining a common having similar views, tastes, opinions,
purpose. belonging to the same age group.

b. Membership group d. Reference group

A group of persons belonging It is a primary group where people
to the same profession shape their ideas, beliefs, values etc.
knowing each other. They want support from the group.
 Types of Groups

3. Vocational groups

Association of the same vocation.

4. Instructional groups

The people who have enrolled themselves

for the same course.
Government Association formed for the governing e.g.
municipal council, management board.
Group

Religious People belonging to the same religion coming

together and forming a group.
Group
Recreational Group formed with a purpose of recreation
e.g. football club, cricket club etc.
Group
 Size of Group

There is no limit to the size of the group. It can be of

very small size, consisting of two members to any
number of members. The size of the group affects
the behavior of members of that group. Small groups
of two or three need special concern.
 Size of Group
Dyad or Group of Two
Dyad consists of two persons
only. In this group no third
person is present to mediate
when differences of opinion or
disagreement on any count
arise.
Triad or Group of
Three
It is a group consisting of three
members only. In this a problem
crops up when there is a perfect
agreement between the two and
third is in strong opposition.
This is a natural consequence.
Managers usually avoid forming
triads.
 Size of Group

Small Group
Small groups are quite significant. They consist of a
small number of people ranging from four, five to forty,
fifty or so and small indeed. Under these groups if a
group consists of large numbers then interaction
between them is a bit difficult task.
 Formation of Groups

People are eager to become members of a group for

several reasons. They think that by becoming a member
they can satisfy some of their needs or so. Some people
are forced into groups as they are helpless and they
cannot refuse to join.
Factors Governing Formation of Groups
Personal Traits Emerging Interaction
Identical Objective Leadership
People join People get the
groups because People form opportunity to
The people with
they find groups with a interact in a
similar objectives
commonality of potent will of group and they
have strong
interests, beliefs, emerging leaders join it or come
feeling to come
values and of the group. together and form
together and form
attitudes. it.
groups
 Development of Group

Group cannot be formed and developed within a short

span of time. It gets developed through various stages:

1. Forming
2. Storming
3. Norming
4. Performing
 Stages of Development
1. Forming

Beginning of a group where a great deal of difficulties arise as regards objectives

and goals, framing of rules and regulations, taking the members into confidence,
framing the structure, deciding about the leadership issue, tackling the differences
among members.

2. Storming

The testing time for group leaders to pacify and resolve the conflicts between the
members of the group that have arisen because of interpersonal behavior.
3. Norming

Group gets organized. Members of the group start believing each other and mutual
understanding develops.

4. Performing

The interpersonal relationship among members is booming and they establish

intimacy. They start opening up their hearts to each other.
 Group Norms
Norm refers to group behaviour standards, beliefs, attitudes,
traditions, expectations shared by group members. The group
norms determine how members of a group should behave.
 Group Cohesiveness
Cohesiveness is an important characteristic of a group.
Cohesive groups attract membership from new members. It
also changes in degree over time.
Factors Affecting Cohersiveness
Group Formation Factors
Interaction
Difficulty in Membership
Success
Threat
Size of Group
Continued Membership
Attitude and Values
 Satisfaction of Members
Cohesive groups provide more satisfaction to members due
to support, opportunities for interaction, protection from
external threats, and better friends. Active participation in
decision making and progress towards goals also contribute
to satisfaction.
 Roles:

The group expects each member to play a role assigned to them, governed by norms.
Role players must stick to the norms and behave in a manner defined by them while
performing their assigned role. It is an exhibition of job description.

Role players must behave as described by their job. Their actions are controlled by
norms and job description. They must bring the most benefits to the group. Roles vary
from profession to profession and organization to organization.
 Roles:

People interact with each other while performing their roles, helping, punishing,
rewarding, arguing, and understanding each other. They have social and emotional
needs that should be met while role playing. Role ambiguity leads to conflict and
weakens the group. To make the group effective, socio-emotional aspects must be
paid attention to and members should be provided adequate help. This helps in
understanding leadership behavior.
 Status
First Second
Status is a position in a Status is acquired through
group or society that abilities, hard work, education,
commands respect. It is and knowledge. It motivates
determined by knowledge, people for hard work and can be
rank, income, wealth, compared to high and low
personality, age, sex, status. Sophistications and
behavioral patterns, and luxuries are attached with
cultural relationship. status, and it is not a simple job.
GROUPS AND • Groups are an essential part of any
organization
PRODUCTIVITY • Cohesive groups are effective.

• It is defined as the way individuals are influenced by

the thoughts, feelings, and behaviors of others in a
GROUP group.

BEHAVIOR • Management must understand the group behavior

• Group behavior can be task oriented and human

relations oriented.
GROUP • It is changes in membership of a group.
Considered as dynamic system of an organization
• Group change on certain occasions seems
CHANGE necessary.

• Training is imparted to fulfill the needs of the

organization.

TRAINING • Training the individuals and group to give more

knowledge, skill and change attitude take place
through training methods.
 TEAM
BUILDING • Is a collective term for various types of activities
used to enhance social relations and define roles
within teams, often involving collaborative tasks.

• The team members do not only share

expectations for accomplishing group tasks, but
trust and support one another and respect one
another's individual differences.
Thank You