Hotel Check-in

Got a reservation

Under ( What name is the reservation under?)

Hotel Registration form/ Check-in form

Booking was for (type of room)

Wake up call

Be served at

would you like any help

front desk/reception

SAMPLE DIALOGUE:

A: Good Morning, How can I help you?

B: I’ve got a reservation under Stan Lee and my booking was for a double room for 5 nights.

A: Yes, Sir. It’s in our system. Could you fill in this registration form?

B: It’s done.

A: Thank you. Here is your room key for Room 501. Breakfast will be served at 6:00 AM.

Would you like a wakeup call, Sir?

B: Yes, Please at 7:00 AM.

A: Okay, Would you like any help with your luggage?

B: No, I can do it.

A: Alright, Sir, If you have any problem please call the front desk. Enjoy your stay!
ACTIVITY

A: Good Noon, How can I help you?

B: I’ve _______________________ James Smith.
A: Let me check on our system.
B: My ___________________ a single room for 3 nights.
A: Yes, you have a reservation. Do you have your passport?
B: Here you are.
A: Could you please fill in this _____________________?
B: Here is the form. It’s done.
A: Thank you. Your room number is 307. Breakfast _________________between 7.30am and
10am in
the restaurant. We can give you a _________________________ in the morning. On the last
morning of
your stay you have to check out before 11am.' ______________________________ with your
luggage?
B: No, I’m fine.
A: Okay, Sir. Enjoy your stay!