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Organization Development and Change

10th Edition Cummings Test Bank


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nt-and-change-10th-edition-cummings-test-bank/
1. Intervention means:
a. valid information only
b. unplanned management manipulations
c. planned actions or events intended to increase effectiveness
d. change activities outside the organization

ANSWER: c
POINTS: 1
DIFFICULTY: easy
LEARNING OBJECTIVES: ODAC.CUMM.15.07.01 - 07.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: Overview of Interventions
KEYWORDS: Bloom's: Knowledge

2. Which of the following is not a type of OD intervention outlined in this text?


a. human process interventions
b. human resources management
c. strategic
d. financial

ANSWER: d
POINTS: 1
DIFFICULTY: easy
LEARNING OBJECTIVES: ODAC.CUMM.15.07.01 - 07.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: Overview of Interventions
KEYWORDS: Bloom's: Knowledge

3. What aspects of an organization do OD interventions seek to change?


a. cultural context
b. specific process features
c. external environment
d. task environment

ANSWER: b
POINTS: 1
DIFFICULTY: moderate
LEARNING OBJECTIVES: ODAC.CUMM.15.07.01 - 07.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: Overview of Interventions
KEYWORDS: Bloom's: Knowledge
4. When designing OD interventions, the term "Human Resources Issues" refers to
a. the personnel practices of the organization
b. the number of organization members in conflict
c. the chain of command
d. none of the above

ANSWER: a
POINTS: 1
DIFFICULTY: easy
LEARNING OBJECTIVES: ODAC.CUMM.15.07.01 - 07.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: Overview of Interventions
KEYWORDS: Bloom's: Comprehension

5. Human resources management practitioners mainly focus on


a. structure
b. strategy only
c. people
d. information systems

ANSWER: c
POINTS: 1
DIFFICULTY: easy
LEARNING OBJECTIVES: ODAC.CUMM.15.07.01 - 07.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: Overview of Interventions
KEYWORDS: Bloom's: Knowledge

6. Which of the following best describes technostructural interventions?


a. changing the high-tech areas within the organization
b. helping organizations decide on markets, products or services
c. changing job design and division of labor
d. none of the above

ANSWER: c
POINTS: 1
DIFFICULTY: easy
LEARNING OBJECTIVES: ODAC.CUMM.15.07.01 - 07.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC - Group Dynamics
TOPICS: A-head: Overview of Interventions
KEYWORDS: Bloom's: Knowledge
7. Key questions to ask when deciding the appropriate intervention method are
a. Have the issues been accurately diagnosed?
b. Are change methods appropriate to the organizational issues identified in diagnosis?
c. Can skills to implement the intervention be transferred to organizational members?
d. all of the above

ANSWER: d
POINTS: 1
DIFFICULTY: MODERATE
LEARNING OBJECTIVES: ODAC.CUMM.15.07.02 - 07.02
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC: Group Dynamics - Group Dynamics
TOPICS: A-head: What are Effective Interventors?
KEYWORDS: Bloom's: Knowledge

8. Relevant interventions do not need acceptance or ownership from organization members.


a. True
b. False

ANSWER: False
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.07.02 - 07.02
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC: Group Dynamics - Group Dynamics
TOPICS: A-head: What are Effective Interventors?
KEYWORDS: Bloom's: Comprehension

9. Quality of work life encompasses more than just the work environment.
a. True
b. False

ANSWER: True
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.07.02 - 07.02
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC: Group Dynamics - Group Dynamics
TOPICS: A-head: What are Effective Interventors?
KEYWORDS: Bloom's: Comprehension
10. Work design gets at the issue of job enrichment via greater task variety, autonomy, and feedback results.
a. True
b. False

ANSWER: True
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.07.02 - 07.02
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC: Group Dynamics - Group Dynamics
TOPICS: A-head: What are Effective Interventors?
KEYWORDS: Bloom's: Comprehension

11. The key intervention implementation issue underlying all OD interventions is the need to tailor them to fit the
organization.
a. True
b. False

ANSWER: True
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.07.02 - 07.02
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC: Group Dynamics - Group Dynamics
TOPICS: A-head: What are Effective Interventors?
KEYWORDS: Bloom's: Comprehension

12. The need to tailor interventions suggests that applications of the same intervention are often identical.
a. True
b. False

ANSWER: False
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.07.02 - 07.02
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC: Group Dynamics - Group Dynamics
TOPICS: A-head: What are Effective Interventors?
KEYWORDS: Bloom's: Comprehension
13. Organization learning is a strategic intervention for transforming organizations.
a. True
b. False

ANSWER: True
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.07.02 - 07.02
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC: Group Dynamics - Group Dynamics
TOPICS: A-head: What are Effective Interventors?
KEYWORDS: Bloom's: Comprehension

14. Explain what an "intervention" is and how it fits into the organizational development process. What are the key
considerations when deciding on an intervention?

ANSWER: Answer not provided.


POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.07.02 - 07.02
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC: Group Dynamics - Group Dynamics
TOPICS: A-head: What are Effective Interventors?
KEYWORDS: Bloom's: Comprehension

15. Discuss the four major types of interventions including descriptions of specific interventions within each main
category.

ANSWER: Answer not provided.


POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.07.02 - 07.02
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - NONE - DISC: Group Dynamics - Group Dynamics
TOPICS: A-head: What are Effective Interventors?
KEYWORDS: Bloom's: Comprehension
16. The extent to which members of a society value and accept status differences refers to:
a. uncertainty avoidance
b. individualism
c. power distance
d. achievement orientation

ANSWER: c
POINTS: 1
LEARNING OBJECTIVES: ODAC.CUMM.15.07.02 - 07.02
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - None - DISC: Environmental Influence - Environmental Influence
TOPICS: A-head: Contingencies Related to the Change Situation
KEYWORDS: Bloom's: Knowledge

17. Which economic and cultural context tends to be most difficult for traditional OD processes?
a. Industrial/Low power distance
b. Industrial/Low individualism
c. Industrializing/High power distance
d. Industrial/ High fit
e. Industrializing/Low individualism

ANSWER: c
POINTS: 1
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ODAC.CUMM.15.07.03 - 07.03
NATIONAL STANDARDS: United States - BUSPROG: Diversity
STATE STANDARDS: United States - None - DISC: Environmental Influence - Environmental Influence
TOPICS: A-head: Contingencies Relates to the Change Situation
KEYWORDS: Bloom's: Comprehension

18. OD interventions in organizations implementing a global strategic orientation will most likely focus on:
a. efficiency
b. interpersonal relationships between the parent country and the subsidiary officer
c. decentralizing decision making policies
d. clarifying geocentric personnel policies

ANSWER: a
POINTS: 1
DIFFICULTY: moderate
LEARNING OBJECTIVES: ODAC.CUMM.15.07.03 - 07.03
NATIONAL STANDARDS: United States - BUSPROG: Diversity
STATE STANDARDS: United States - None - DISC: Environmental Influence - Environmental Influence
TOPICS: A-head: Contingencies Related to the Change Situation
KEYWORDS: Bloom's: Comprehension
19. Global social change organizations tend to be dominated by a strong set of normative values and beliefs.
a. True
b. False

ANSWER: True
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: ODAC.CUMM.15.07.02 - 07.02
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - None - DISC: Environmental Influence - Environmental Influence
TOPICS: A-head: What are Effective Interventions?
KEYWORDS: Bloom's: Knowledge

20. Describe how OD interventions need to be adapted to fit different cultural contexts.

ANSWER: Answer not provided.


POINTS: 1
DIFFICULTY: Challenging
LEARNING OBJECTIVES: ODAC.CUMM.15.07.03 - 07.03
NATIONAL STANDARDS: United States - BUSPROG: Diversity
STATE STANDARDS: United States - None - DISC: Environmental Influence - Environmental Influence
TOPICS: A-head: How to Design Effective Interventions
KEYWORDS: Bloom's: Comprehension

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