For MoneyGram Agents Only – Do not distribute outside the MoneyGram Network.

© 2019 MoneyGram

Potential Fraud and Suspicious Activity

To ensure consumer safety, MoneyGram is doing its best in implementing new controls, systems and
procedures. However, we cannot be successful without your support, as you can identify potentially suspicious
activity on the spot. Per MoneyGram’s Global Partner Compliance Policy, you must escalate potentially
suspicious completed and attempted transactions to MoneyGram or your Compliance Officer.

You may escalate potentially suspicious activity to MoneyGram using:

➢ External Web Form http://corporate.moneygram.com/compliance/report-illegal-and-unusual-
activity/potentially-suspicious-or-unusual-activity-report
➢ Compliance Reporting Portal – CRP http://business.moneygram.com/CRP/#/home
➢ Phone: Go to http://corporate.moneygram.com/compliance

Be on the lookout for consumers who:

➢ try to split transactions to avoid record-keeping or reporting requirements
➢ are sending/receiving transfers to/from many senders/receivers without a reason
➢ do not know the sender or receiver
➢ are nervous or in a hurry
➢ do not want to provide information/ID or show fake documents
➢ use different names or IDs to send or pick up the money
➢ are sharing addresses, phone numbers or IDs with other consumers
➢ are told by a third person to send/receive money
➢ are doing transactions that are unusual for their job, income or transaction history
➢ receive money and immediately send it to another person (flipping)
➢ are a group of people sending/receiving similar transactions from one location

Such activity may mean potential money laundering, fraud or terrorist financing.

Senders may be victims of potential fraud when:

➢ they do not personally know their receivers
➢ sending money due to an emergency or natural disaster
➢ paying for an online purchase, especially if the deal is “too good to be true”
➢ sending money to a romantic interest they have never met in person
➢ sending “fees” for a loan, job, inheritance, apartment rental or lottery winnings

Do not complete the transaction if you feel it may be potentially

suspicious or fraudulent. Escalate it immediately.

Please do not wait, escalate.

For MoneyGram Agents only.
Do not distribute outside the
MoneyGram Network. © 2019 MoneyGram.