The document ranks 14 customer features based on their importance for predicting customer attrition. It finds that the top 5 most important features are: Total transaction count, total revolving balance, total transaction amount, months inactive in the last 12 months, and number of contacts in the last 12 months. The target variable is whether the customer will attrite.
The document ranks 14 customer features based on their importance for predicting customer attrition. It finds that the top 5 most important features are: Total transaction count, total revolving balance, total transaction amount, months inactive in the last 12 months, and number of contacts in the last 12 months. The target variable is whether the customer will attrite.
The document ranks 14 customer features based on their importance for predicting customer attrition. It finds that the top 5 most important features are: Total transaction count, total revolving balance, total transaction amount, months inactive in the last 12 months, and number of contacts in the last 12 months. The target variable is whether the customer will attrite.