Experience

Malak Hindi
Community Manager- May 2023 up to now
UGC, Marka, Amman, Jordan
• The voice of a construction chemicals brand and manager
for all community communications. Responsible for text,
image, and video content for social media, Website, PR,
and promotional events. Set and implement brand
awareness & product differentiation.

Technical & Sales Engineer- Jan 2021 up to May 2023

Manaseer Industrial Complex, Amman
• Analyzing market potentials, following product development,
compliance, specifications, and tests in the market, and
technical Submittal and establishing and growing sales channels
in new international export markets.
• Technical presentations, and comparisons with competitors’
products, Participate in marketing for portfolio in construction
chemicals; company profile, product catalogs, videos, social
Contact media, and website.
Address:
Customer service representative – Nov 2019 to Dec 2020
Dhahiyat Prince Hasan, Amman City,
Extensya, Amman
Jordan
• International customer service representative for online
applications; in inbound and chat departments.
Phone:
00962 789495976
Examiner engineer- June 2018 to Dec 2018
Royal Scientific Society “RSS’’, Amman
Email: • At industrial chemistry labs in paper and textile labs doing
Mhindi938@gmail.com Tests according to Jordanian standards & other standards.

LinkedIn:
www.linkedin.com/in/malakhindi
Education
Languages Bachelor of Chemical Engineering with a very good rating
Arabic – C2 3rd in my class –2018 (GPA 3.63/4)
English– B2 University of Jordan, Amman

Certifications
• IELTS certificate from the British Council in Jan 2019.
• 12 hrs training for:
Skill Highlights ISO 9001: 2015, Auditing ISO 19011, ISO/IEC 17025
• Construction chemicals knowledge certificates not limited:
Communication skills
1. Grout Basics/ Basic Concrete Repair I/ Basic Concrete Repair
Computer proficiency
II-sika.
Time management
2. Surface Preparation Material and Basics 101, Self-Leveling
Teamwork
Underlayment Basics 101, and many others- Laticrete.
Attention to details
3. Introduction of Cementitious Waterproofing, Fully Bonded,
Quick learner
Basement Waterproofing - Sika.
4. Standards and test methods for sealants, Sealant
Technologies for Damage Mitigation, and others -Bostik.