Introduction to Nonprofit Management

BUSN 312
Introduction, Overview of Course, and Expected Task

Dr. Theresa A. Chika-James

Office: Room 5-306D City Centre Campus
Email: chikajamest@macewan.ca
Virtual Office: Use Virtual Link on Paskwâwi-Mostos Mêskanâs
Tel: 780-497-5272
Part 1: Outline
Introductions: About your Instructor

Overview of the Course BUSN 312

In-person Class Sessions: Date, Time, and Venue

Course Outline

Learning Activities: Engagement Activities and Assignments

Navigating the Course Content on Paskwâwi-Mostos Mêskanâs

Expectations: Mine and Yours

 Dr. Theresa A. Chika-James

Education
• BSc., MBA, PGDip, PhD.
Professional / board membership
• PHAB, AFHEA UK, BAM, & ASAC.
• ACMP-Association of Change Management
Professionals (Alberta Chapter).
Work experience
• Journalist/ Reporter
• Accountant Management (Customer Service Advisor)
• Sales Executive
• Claims Examiner & Financial Loan Adviser (Disbursing
Loans)
• Researcher on Change Management &
Organizational Behaviour.
Hobbies
• Singing, Reading and Teaching
Besides providing services or products to the less
privilidge/ those in need in the society/ the
positive impact of nonprofit and charitable
organizations to the society, Why should anyone
study Nonprofit Management?
Source: Imagine Canada 2018: imaginecanada.ca/sites/default/files/Infographic-sector-stat-2021.pdf
 Recent Statistics on Canada’s Charity and Nonprofit Sector
83,991 registered charities filed
their T3010 in Canada out of
approximately 86,000 charities
77,017 identified themselves as
active and 4,139 as inactive
143 Canadian charities received
funds from Global Affairs Canada
for foreign activities
Government revenue totaled
$204.8 billion including from the
federal government ($10.7
$304 billion in total revenue for billion), provincial governments
Canadian charities and total ($182.4 billion), and
expenditures of $281 billion municipal/regional governments
($11.6 billion). In total, 67% of the
revenue of the whole charity
sector
29,811 made gifts to other
Canadian charities spent over $4
charities or qualified donees
billion outside of Canada
during their 2020 fiscal year
$166 billion was spent by
$18.7 billion in official donation
Canadian charities on salaries
receipts were issued by
and other compensation
Canadian registered charities.
expenditures
In the UK: some statistics ….

Between 2000 and 2007 the number of

There were approximately 168,850 charities increased by around 10,000,
registered charities in England and before the 2008 global recession
Wales as of 2023. culled the number of charities by the
same number in just two years.

In 2021/22 for example, the average Women are more likely to give to
amount given to charity in England per charity than men are, and the most
month was 27 British pounds, charitable age group was those over
compared with 24 pounds in 2019/20. the age between 65 and 74.

Source: Statista https://www.statista.com/topics/3781/charities-in-the-uk/#topicOverview

 Percentage of people who have a positive opinion of leading charities
in the United Kingdom 2023

Most popular charities in the United Kingdom 2023

83% 82%
Popular Charities
81% 81% 81%
81% 80% • Cancer
Research UK
79% 78%
• British Heart
77%
77% 76% 76% 76%
Foundation
Percentage of people

75% 75% 75% 75% • St John

75% 74% 74% Ambulance
73% • McMillian
73%
Cancer
71% 71% 71%
71% Support
• Marie Curie
69% • Samaritans
• Guide Dogs
67%
• British Red
65% Cross

Note(s): United Kingdom

Further information regarding this statistic can be found on page 8.
Source(s): YouGov; ID 1379026
Quick
Break
10 minutes
Overview of the Course
Focus:
➢ Understand contemporary management and
leadership in non-profit/voluntary sector
organizations.
➢ Explain the local and global impact of non-
profit/voluntary sector organizations on the
quality of life and economy of communities.
➢ Internal and external influences on
management and leadership in nonprofit
organizations are considered.
 Overview of the Course
Topics covered include:
-Purpose of nonprofit organizations (NPOs)
-National and international dimensions of NPOs
-Board governance
-Volunteer involvement and human resources
-Financial management
-Resource development
-Nonprofit program development and assessment
-Legal and ethical considerations in NPOs
 Course Learning Outcomes
➢ Describe the purpose/value of the non-profit/voluntary sector in Canada and across
the world

➢ Research and identify appropriate information about the non-profit/voluntary sector

to inform management or leadership roles

➢ Compare the management and governance functions of non-profit organizations

with those of the public and private sector

➢ Apply legal and ethical principles relevant to non-profit organizations

➢ Describe integrated human resources strategies that reflect involvement by

employees and volunteers

➢ Recommend models of non-profit board governance suitable for particular contexts

➢ Recommend approaches to revenue generation/fund development for non-profit

organizations
Current Issues /Topics in Nonprofit
Management
Financial
Staffing concerns
challenges

Issues on
Employee burnout
fundraising and
and HR issues
crowdfunding

Embracing a Navigating
hybrid model for technological
work change
 Overview of the Course
Suggested Text:
Seel, K. (2018). Management of Nonprofit
and Charitable Organizations in Canada (4th
ed.). Canada: LexisNexis
*You can purchase the text as a new/ used copy.
Alternatively, you can get a hard copy of the
textbook on a short loan from the John L. Haar
library.

Use the library resources to enhance your learning

experience on the course.

*See mêskanâs and lecture slides for supplementary materials as additional learning
resources.
Options for
Purchasing
the Textbook
• MacEwan bookstore
online/ in person (New)
• Publishers' website
LexisNexis (Student
eBook and hard copy)
• Amazon (paperback)
Modules and Topics

Welcome Module: Getting Started and Introductions

Module 1: Introduction to Nonprofit Organizations, National and

International Dimension (Chapter 1)

Module 2: Nonprofit Vs Public and Private Sector (Chapters 1)

Module 3: Models of Board Governance, Managing Governance

Functions and Effective Boards (Chapter 3)

Module 4: Executive Level Management in Nonprofit Organizations

(Chapter 4)
Modules and Topics

Module 5: Strategic Issues and Strategic Planning (Chapter 8)

Module 6: Volunteer and Human Resources Management

(Chapter 11)

Module 7: Financial Management and Resource Development

(Chapters 7 and 10)

Module 8: Nonprofit Program Development and Assessment

(Chapter 9)

Module 9: Legal and Ethical Principles in Nonprofit Organizations

(Chapter 5)
 Details of Course
Class Sessions (Attendance in class)
– Date: Thursdays (In-person)
– Time: 11:00am -1:50pm (MT).
– Venue: Building 5-207

• Lectures will be delivered in class and lecture slides (pdf version) will
be posted on mêskanâs before each class session. Students will
receive notifications on assigned tasks (e.g., quizzes and discussions)
to complete in-class and/ online via mêskanâs.

• Students should use other days in the week when there are no
scheduled class sessions to work independently and with group
members when completing individual and group-assigned tasks.
Please see further details of the course outline on mêskanâs for weekly tasks.
Course Outline
Details of Assessments
Tasks on Assignment 1

Group Case Study Analysis Report Assignment 25%

Task: Read and analyze a case organization provided by your instructor.

See the document "Accessing Case Course Pack" to access the course
pack of four case studies for this course. Once you have paid approximately
$19.50 CAD to Ivey Publishing to access the case studies, please read
through all the cases, and select one nonprofit case to analyze. Complete
further analysis of the chosen case with group members and write a case
study report.
Assignment 1
Purpose of the Assignment:
Describe the value of the nonprofit/voluntary sector in Canada and across the
world and apply legal and ethical principles relevant to nonprofit organizations.

In addition, it will help you develop a wide range of management-related skills

including problem identification and analytical skills, decision-making skills,
written communication skills, interpersonal and social skills in group work, and
time management skills.

• Select a case organization of your choice from the four cases provided.
• Join a group based on your preferred case organization (see mêskanâs Join a
Group section). Group formation 4/5 members. Ideally 5 members.
• Identify the major problem(s) in the case organization.
• Provide alternatives/solutions to resolve the major problem(s) selected by
group members. Provide reasons for your answers with evidence.
• Get involved in writing a professional report of your group case analysis using
APA style.
Tasks on Assignment 2

Group Research Paper Assignment 25%

Task: In the same group of 4/ 5 members, choose a project to

conduct research on for a nonprofit organization (Edmonton Meals
on Wheels). You can access the three listed projects from
mêskanâs (see Assignment 2: Group Research Paper). Write your
findings from the research conducted in an academic research
paper format, providing actionable knowledge to help/ assist the
nonprofit organization.
 Assignment 2
Purpose of the Assignment:
To enable you to apply the theories and concepts of nonprofit management in the
course ‘Introduction to Nonprofit Management’. This assignment meets two of the
course learning outcomes: (1) Research and identify appropriate information about
the nonprofit/voluntary sector to inform management and leadership and (2)
Recommend approaches to revenue generation/ fund development for nonprofit
organizations.

In addition, it will help you develop a wide range of management-related skills

including skills in decision-making, leadership, professional writing/communication,
teamwork, data collection, and analysis. You will need to:
• Discuss with group members to decide on a project to conduct research (i.e.,
• Use the instructions on the Research paper Assignment to write your findings
based on the research conducted on the selected project.
• Get involved in writing a professional research paper using APA style.
Navigating the Course on Meskanas
My Expected Commitment
Facilitate to develop your learning
experience on the course:
• Being friendly/ approachable.
• Provide applications to theory/
concepts of nonprofit management.
• Respond to any concerns regarding
the course BUSN 201.
• Advice on exams and assignments.
Your Expected Commitment
This Photo by Unknown Author is licensed under CC BY-SA-NC
Source: 13.8 Active Listening – NSCC Communication Skills for Trades
Understand key concepts and theories:
• If you can, endeavour to attend class sessions
on time.
• Engage in class activities and discussions.
• Complete assigned activities before all
deadlines.
• Consolidate your notes by reading learning
resources posted on mêskanâs and conduct
your own search through the university library
and e-journals.
• Find/ create a study area and designated time
that you can read and learn.
• Avoid distractions from social media platforms,
mobile phones, and chit-chat during study and
class time.
• Form/ join a study group. You can use your
group members in this class to help you study.
• Always remain respectful when interacting with
fellow students and your instructor.
Quick
Break
10 minutes
Part 2: Outline
Defining Nonprofit Organizations

Types of Nonprofit Organizations

National Dimension of Nonprofit Organizations in Canada

International Dimension of Nonprofit Organizations

Engagement Learning Activity: Current Opportunities and Challenges for Nonprofit Organizations
What is a nonprofit organization?
Nonprofit Organizations (NPOs) are organized, non-governmental, non-profit
distributing, self-governing and voluntary organizations.
Ranges from large bodies like the International Red Cross to medium-sized
staff-run agencies like The Edmonton Food Bank, to small volunteer-run groups
like a community league/associations
• Hospitals, universities, and colleges are considered NPOs but are
tightly controlled by the government and have a huge economic
impact
• The "core non-profit sector" is a common way to refer to charitable
and non-profit organizations that are not hospitals and universities.
 Charity vs. NPOs
Registered charities
Non-profit organizations
• Registered charities are charitable are associations, clubs, or societies that are
organizations, public foundations, or private not charities and are organized and
foundations that are created and resident in operated exclusively for social welfare, civic
Canada. They must use their resources for improvement, pleasure, recreation, or any
charitable activities and have charitable other purpose except profit.
purposes that fall into one or more of the Here are a few types of non-profit
following categories: organizations and examples of each:
• the relief of poverty • social, recreational, or hobby groups
• the advancement of education (bridge clubs, curling clubs, and golf
• the advancement of religion clubs)
• certain amateur sports organizations
• other purposes that benefit the community (hockey associations, baseball leagues,
• Can provide tax receipts for donations for and soccer leagues)
income tax purposes • certain festival organizations (parades
and seasonal celebrations)

Source: https://www.canada.ca/en/revenue-agency/services/charities-giving/giving-charity-information-donors/about-registered-charities/what-difference-between-a-registered-charity-a-non-
profit-organization.html
 Charity vs. NPOs
Topic Registered Charity NPO

Purposes must be established and operate
exclusively for charitable purposes
Registration must apply to the CRA and be approved
for registration as a charity
can operate for social welfare,
civic improvement, pleasure,
sport, recreation, or any other
purpose except profit
cannot operate exclusively for
charitable purposes
does not have to go through a
registration process for income
tax purposes

Charitable registration is issued a charitable registration is not issued a charitable

number number once approved by the CRA registration number

Tax receipts can issue official donation receipts for cannot issue official donation
income tax purposes receipts for income tax purposes

Designation is designated by the CRA as a charitable does not receive a designation

organization, a public foundation, or a
private foundation
Types of Nonprofit and Charitable
Organizations
• Membership Benefit
- Membership benefits may include self-help groups (sports
clubs, and support groups), trade/professional associations
(business nonprofits), and credit unions/co-ops.
- Often created by members of the nonprofit organization and
exists primarily to serve the needs of members.
- Operates with membership fees and other funds.
- Focussed on member service such as getting members and
keeping them satisfied.
Types of Nonprofit and Charitable
Organizations
• Public Benefit
- Public benefits may include advocacy groups, and service-providing
groups that offer services to the general public, persons other than those
who run them or volunteer for them (community and government
nonprofits).
- There is a split between those who fund the organization and those who
use its services. Largely funded by external stakeholders.
- Often these are known as typical charities and public-serving
organizations (churches, private foundations, public charities-hospitals)
- To sustain their operations, these nonprofits engage in fundraising
activities, such as soliciting donations, applying for grants, and organizing
events. Resource development is crucial for their financial stability.
Types of Nonprofit and Charitable
Organizations
• Nonprofit Social Enterprises
- Focus on serving the public, however, uses a business approach of
providing services to also generate income/ funds.
- Aim to become financially self-sustainable or at least reduce their reliance
on traditional philanthropic funding. They use their earned income to
cover operational costs and invest in furthering their mission.
- While traditional businesses focus solely on financial profit, nonprofit
social enterprises have a dual bottom line. They strive to achieve both
financial sustainability and social or environmental impact, and these
goals are given equal importance.
- frequently collaborate with other nonprofit organizations, businesses,
governments, and foundations to leverage resources, share expertise, and
achieve their mission more effectively.
 Nonprofit Organization Activity Types
NPO Activity Type Explanation

Arts and Culture Operate in the general / specialized fields of arts and culture

Sports and recreation Operate in the general / specialized fields of sports and recreation

Education and research Administer, provide, promote, conduct, support, and service education and
research, excluding public school boards, universities, colleges and post
secondary institutions
Universities and colleges Universities and colleges, post-secondary institutions

Health Engage in health-related activities, providing and administering both general and
specialized health care services as well as health support services, excluding
hospitals
Hospitals Hospital facilities that provide inpatient or outpatient medical care, organizations
and institutions providing social services to a community or target population
Law, advocacy and politics Work to protect and promote civil and other rights, advocate the social and
political interest of general or special constituencies, offer legal services and
promote public safety.
Environment Promote and provide services in environmental conservation, pollution control
and prevention, environmental education and health, and animal protection
Religion Promote religious beliefs and administering religious services and rituals

Business and professional Promote, regulate, and safeguard business, professional and labour interests
associations and unions
Social services Provide social services to a community or a target population
 National Dimension of
Nonprofit Organizations
in Canada

• Local and regional presence

• Diverse Missions

• Community Engagement

• Cross-sector collaboration
International
Dimensions of
Nonprofit
Organizations

• Global reach
• Humanitarian assistance
• Development and aid
• Peacebuilding and
conflict resolution
• Global health initiatives.
 Engagement
Learning Activity

Opportunities and
Challenges for Nonprofit
and Charitable
Organizations
 Engagement
Learning Activity

If you were given $3000 to donate to two NGOs

or charitable organizations around the globe,
which organizations would you donate to (state
the name of the organizations) and provide the
reasons why? Explain how much you would give
each organization and why.

Next, indicate if the organizations are a

membership benefit (member-serving) public
benefit (public-serving), or nonprofit social
enterprise. Explain the mission and potential
impact of both organizations on society. List two
potential opportunities and two challenges both
organizations may encounter/ deal with. Provide
some alternatives on how to resolve at least one
of the identified challenges.
 Summary
• Introductions: About your Instructor
• Overview of the course BUSN 312
• Class Sessions: Date, Time, and Venue
• Learning Activities
• Navigating the course content on Paskwâwi-Mostos
Mêskanâs
• Expectations: Mine and Yours
• Explained Nonprofit organizations (NPOs)
• Explained the difference between Charity and NPOs
• Types and Activities of Nonprofit Organization
• National and International Dimensions of NPOs
• Engagement learning activity
 Next Class Thursday, Sept 21, 2023
Nonprofit Vs Public and Private Sector
Questions and Answers