C//* BACK

instant hang up, i try to call again but its answering machine.

May I know what you were doing on this computer when you got this alert ?

(IPAD)do you know to restart your ipad

my senior tech told me that your bank is not open yet they will be open at exact
9am so please hold for a little bit minute okay.

I’m really sorry for the convience on you

-During the process, did you click any advertisement or pop up?

-Do you remember downloading any application, files or software using internet?

May iknow is it laptop or a desktop?

May I know is it your personal device or for working use?
May i know the model of your computer?
how old is this device to you?
okay thankyou so much for information
the reason why you been lock up to your device is because the machine inffected by
a virus and those hacker can track of all of your information.

so for rest to you to rectify this problem to you, and also to register a complaint
to our network engineer and also the security department of apple.

so with you please help me with the basic information to so that i complaint a
file to you.

so lets begin with your first name and your last name.

confirm the cx number

may i iknow which state are you calling in?

and also help me your zipcode
need you remember your apple id?
what about your email?

can you please a hold for a minute to complaint your case to security department of
apple and also the network engineer questioning them why and how this hackers
avail penetrate the defend mechanism of apple devices

so please allow me to hold this line for a minute

Thank you for holding the line, i really appreciate your time and your patience

can you grab a paper and pen and i want you to take dont note of this to exchange
my information
to you

Corporate Address
Apple
One Apple Park Way
Cupertino, CA 95014
(408) 996–1010
dont use your device until 24 hrs and dont receive and also make a call because as
you know maam your phone lines in not secured right now so any information could be
tempered may i ask maam /sir the best time to reach you back?

Also we will be working on the background updating security patches onto your
network

before we end this call maam may i know the status of your device right now?is it
tur n on or turn off?

and i have one question for you maam / sir do you have other devices connected to
your internet?