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Shipping & Delivery › Where's My Stuff? ›

Carrier Contact Information

The following is a list of carriers Amazon uses for deliveries. If you have an issue with your delivery, you can contact the carrier directly.

Common Carrier Tracking Information Contact Information

UPS Phone: 1-800-742-5877

U.S. Postal Service Phone: 1-800-222-1811

Amazon About Deliveries by Amazon

FedEx Phone: 1-800-463-3339

DHL Express Phone: 1-800-225-5345

Other Carrier Tracking Information Contact Information

ABF Freight System Inc. Phone: 1-877-609-5681

Australia Post Phone: (within Australia) 13-POST-13-7678; (outside of Australia)

+61-3-8847-9045

CEVA Logistics Phone: 1-844-215-0640

DB Schenker Phone: 1-800-225-5229

Deprisa Phone: (from Bogotá) 4051405 / (rest of country) 01 8000 519393

ECMS EXPRESS Phone: 1-855-266-9299

Fidelitone Phone: 1-844-524-6320

i-parcel Phone: 1-888-472-7235

Israel Post (ILP) Phone: +972-076-887-1216

Innovel Solutions Phone: 1-888-460-5404

Landmark Global Phone: 1-888-205-2251 (Toll free)

LaserShip Phone: 1-804-414-2590

Lonestar Overnight Phone: 1-800-800-8984

Menlo Worldwide/UPS Supply Chain Solutions Phone: 1-800-443-6379

NSD Phone: 1-844-401-9082

OnTrac Phone: 1-800-334-5000

Parcel Pool Phone: 1-877-727-2354

Pilot Phone: 1-877-549-0160

SF Express Phone: +011 852-2730-0273

TForce Final Mile Phone: 1-855-396-2639

WnDirect Phone: 1-516-254-4540 (4:00 a.m. to 6:30 p.m. EST)

XPO Logistics Phone: 1-844-285-5279

Important: Some national carriers use regional carriers to deliver your package. When this happens, your tracking information may not be
accurately reflected on the national carrier website.

Some exceptionally large or heavy items may be shipped by a specialty carrier such as CEVA, ABF, Pilot, or XPO. Parcel Pool is used for standard
deliveries to Alaska and Hawaii, and OnTrac is used for same-day deliveries to Seattle.

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