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edition

01
This Issue
2016 Health Inspections
STERITECH updates
Top Performers
Top 5 Violations

Progress!
Through your hard work
and focus Cara’s restaurants
are moving to a leadership
position on municipal health
inspection results.
Using the measurement,
“number of critical viola-
tions per 100 inspections
completed”, most brands
have made considerable im-
provements compared to
2015.

Thank you and keep up the


great work
STERITECH Updates

Round 1 2017 runs from March 19th until July 16th when Round 2 will begin
Training audits will be announced to allow managers to be scheduled for training
Scoring will continue and the focus is on improvement not pass or fail outcomes

New! Reminder!
 Friday and Saturday dinner periods will In 2016 there were several updates to the
be blacked out Steritech program, please review the following
 Results will be available daily on MyCara changes with your teams

 Restaurant’s will be stack ranked against Remediation


their brand
Remediation is triggered by a Brand Leader
 Audits now include coaching material due to concern about restaurant operation
 View the Steritech Library in the Quality Remediation is not automatically triggered by
Assurance Document center at the link a Steritech audit.
below
Automatic Re-Audits
https://mycara2010.cara.caraoperations.com/
DocumentCentre/QA/default.aspx To ensure the focus is on learning and correc-
tive actions there are no longer automatic re-
audits but you are welcome to book one to
validate your progress.

Performance Benchmarking
Steritech results will be used to benchmark
restaurants against their brand peers but
Health Inspection results will be the metric
that we use to measure the food safety per-
formance of restaurants and ROM’s
The expectation is that all restaurants should
meet their minimum provincial health code.
TOP PERFORMERS
Outstanding Achievement During a Steritech Audit

Congratulations
Honorable Mention
To Harveys 2373 Brampton and
2538 St-Sauveur for outstanding
steritech results in 2016
Location Score
Harvey's 2251 Windsor 1

Both locations received a score of Harvey's 2534 Burlington 1


NYF 3426 Holiday Inn Toronto 1
zero! Swiss Chalet 1951 Mississauga 3
Swiss Chalet 1143 Mississauga 3

FOOD FOR THOUGHT


DID YOU KNOW THAT 80% OF OUR HEALTH DEPARTMENT VIOLATIONS ARE
FOR ONLY 5 BEHAVOURS?

THE TOP 5
Failure to maintain hazardous food at 4°C or below at all times

Failure to maintain hand washing stations clean, stocked and only used for hand washing

Failure to maintain chemical sanitizer at the required concentration

Failure to maintain clean and sanitized food contact surfaces

Failure to protect food from potential contamination

Top 5 training guides and Top 5 HACCP forms will be in your restaurant soon

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