Q.1 Choose the correct answer from the multiple choices.

----------------is the analysis of an issue or situation and the facts, data or

evidence related to it.
 Critical thinking
 Creative thinking
 Observer thinking
 Lateral thinking
Where is Office Button located in MS Word?

 Left Upper
 Left Bottom
 Right Upper
 Right Bottom

Which of the following can be changed using Page layout tab?

 Theme
 Page Setup
 Arrange
 All of the above

Doing which of the following can expand your thinking as well as help you
gather new information and discover new insights?
 Silently observing the situation
 Writing up an Action Plan
 Silent reflection
 Asking questions.

Which of the following keyboard shortcut is used to select the text in the direction of the
arrow key?

 Ctrl + Arrow
 Shift + Arrow
 Ctrl + Shift
 Ctrl + S

What does the red hat represent in de Bono's process?

 The emotions or feelings
 The facts
 The risks, or worries
 The benefits or rewards
You meet someone you’ve met before, but you can’t remember his or her
name. You should:

 Turn around and leave and hope he or she didn’t see you.
 Walk up to him or her and say, “Hi, what’s-your-name!”
 Walk up to him or her use a generic greeting such as “Good morning” and
o just ignore the whole name issue.
 Walk up to him or her, use a generic greeting and admit that you don’t
o remember the name.

-------------------refers to using abilities and soft skills to come up with new

solutions to problems.
 Critical thinking
 Creative thinking
 Observer thinking
 Lateral thinking

If you are on another call when the telephone rings, what should you do?
 Do not interrupt your existing caller and let the incoming call
 transfer to voice mail.
 Place the call on hold and answer the incoming call, “Hold please.”
 Tell the incoming caller you are on another line and ask them to call
back.
 Ask permission of the existing caller to be placed on hold while you
 answer the other telephone.

Which of the following skillsets is most important when entering the workforce?
 Communication skills.
 Managerial skills.
 Interpersonal skills.
 All are equally important.

How can you remove borders applied in cells?

 Choose None on Border tab of Format cells
 Open the list on Border tool in Format Cell toolbar then choose first
 tool (none)
 Both of above
 None of above

Portrait and Landscape are

 Margins
 Layouts
 Orientations
 Page Sizes
 The space left between the margin and the start of a paragraph is called
 Indentation
 Gutter
 Spacing
 Alignment

Where footnotes appear in a

 End of document
 Bottom of a Page
 End of Heading
 None

Steps to change the text case in a document are –

 You can change any text by selecting it

 Locate the Font group under the Home tab
 In the 'Change Case' button, click the drop-down arrow
 The menu displays text case options
 To select a case, click the left mouse button
Documents can be ____ with MS Word.
A. Created
B. Edited
C. Saved
D. All of the above

If Ä1”is displayed in the name box, then it indicates:

 First Column (by A) and first row (by 1)
 First Column (by 1) and first row (by A)
 First sheet
 None of the above

Which chart displays values as a percentage of the whole?

 Scatter chart
 Bar chart
 Surface chart
 Pie chart

Which of the following is an example of page orientation?

 Landscape
 Subscript
 Superscript
 A4
]
How do you wrap the text in a cell?
 Format cells font
 Format cells protection
 Format cells number
 Format cells alignment
The process of arranging the items of a column in some sequence or order is
known as:

 Sorting
 Autofill
 VLOOKUP
 Filtering

What is MS Word used for?

 Design Pictures
 Design Videos
 Paint
 Design Texts

Which of the following is NOT present in MS Word?

 Word Count
 Font Size
 Brush
 Page Margin

What is the intersection of a column and a row on a worksheet called ?

 A.Column B.Value
 C.Address D.Cell

What is the keyboard shortcut to switch between open Excel windows?

 CTRL + TAB
 ALT + TAB
 CTRL + ALT + TAB
 None of the above
In MS Excel, 'Merge and Center' is used to ____.

 Combine and centre the content of the selected cell

 Combine and centre the content of the current row
 Concatenate the text of the two cells and returns the text
 None of the above

Which keyboard shortcut is used to apply 'Wrap Text' on the selected text?

 Ctrl + H + W
 Alt + W + H
 Alt + H + W
 Alt + W

Under which Tab, the chart options are available in MS Excel?

 Data
 Insert
 Review
 View

What is the keyboard shortcut to insert a new sheet in the current workbook in MS Excel?

 Shift + F9
 Shift + F10
 Shift + F12
 Shift + F11

Creative thinking is..

 operating like a machine.
 thinking outside the box.
 thinking logically.
 knowing the facts.

Critical thinking concerns…

 Determining the cause of our beliefs
 Pinpointing the psychological basis of our beliefs
 Determining the quality of our beliefs
 Assessing the practical impact of our beliefs
Q.2. –short questions

 What is creativity
 What is criticfal thinking
 What is the difference between creative and critical thinking?
 Mention two techniques which you can use to think creatively for improving
 the quality of your assignments.
 Which are the different elements of a case?
 What is the importance of learning business etiquettes?
 . Explain how would you put a header in a MS-Word document?
 What is the meaning and use of a watermark in MS-Word?
 . What is the use of LOOKUP function in MS-Excel?
 . What is the difference between print layout and web layout in MS-Word?
 What is Vlookup function in MS excel
 What are the six hats ?
 How do critical thinking and creativity complement each other?
 . What is the best way to defend yourself against group thinking?
 . What is a Case?
 . Why are good manners necessary for good business?
 . Explain the term workbook and worksheet.
 . What is Hyperlink in MS- WORD?
 Which programme is used in MS Word to check the spellings?
 . Explain Pivot table in Excel.

Long questions

 Managerial skills learnt from the classroom can never ever match the skills we learnt
from experience. Comment for and against the statement.
 Why is critical thinking important for a manager? How would you like to
develop critical thinking ability?
 What do you mean by Creative Thinking? Explain the top creative thinking skills.
 Explain the various barriers of critical thinking and how we can overcome them.
 Suggest three changes you would like to make to the education system in our
country. For each proposed change, write down whether it will be possible to make the
change and the reasons for the same. Be as liberal and unique in your thinking as you can.